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Ford Focus - Just Everything

Ford Focus • Fires • Brakes • Ignition • Stalling, Sputtering • Transmission • Water Leaks • Everything! News • Another Recall: Back Door May Come Open • Ford To Replace Focus Fuel Modules • Feds Probe Focus Fires • Focus Setting Recall Record • Focus Recall (Oct. 2000)

Patricia of Monroe LA (10/29/04):
I purchased a 2000 Ford Focus and it has been the worst car I have ever owned. It is completely a lemon. The transmission is almost out, and I have exhausted every avenue to get some help with this lemon. Fuel Pump, leakage, power steering is messed up, tires you name it. The whole key compartment came out and the key broke in it.

Thomas of Milwaukee (10/23/04):
I have a 2001 Ford Focus with less than 50,000 miles on it and I have had to have the fuel pump replaced twice, the fuel pump mechanism replaced once and have had my car in for check engine light issues related to the fuel pump, its O rings and seals 4 times in the last 3 weeks. My dealer does not feel that he needs to provide me with a rental car during these repairs which are becoming increasingly frequent.

Sheila of McAlester OK (10/22/03):
We bought a 2001 Ford Focus in October of 2001. We have had the car two years now and have put over $15,000 in repairs into it. Now mind you we bought the car brand new with 75 miles and a extended warranty. We have had to have the brakes replaced twice and we have had to buy new tires every 3 months because the car will not stay aligned and the car eats the tires.

Two months after we got the car the windshield cracked and they refused to replace it. and now the fuel pump is going out and that is another $1,500 in repairs. Everytime we call the dealership they said it's weareable parts and not under warranty. Also the keys get stuck in the igniton switch and that's another $300 to fix. I'm getting sick because I have a new car that we are paying payments on and we can't even go out of town with it in fear of it breaking down.

I feel like we got a lemon and the dealership is doing nothing to solve the problem. I have all the documentation on all the repairs we have had on the car and what still has to be done.

It has caused us undue stress and we sat on the side of the road for nine hours the other day and we where 48 miles from home. I feel like we where lied to by the dealership and ford about the car. And no one has done anything to help solve the problem. I know for a fact we aren't the only ones that are having these same problems. The mechanic at the dealership we know personally and he has told us that they get the Focuses in everyday with the same complaints we have.

Marleny of Dallas GA (8/15/03):
We brought a 2001 Ford Focus in for a repair and Jim Tidwell Ford dealership in Kennesaw, GA had the car for 45 days. Then we got a call and they said the car was finished. First they never called to ok the repair, then they wanted us to pay a deductible for $250.00 and told me the problem was the sensor in the transmission. So we paid $250.00 and took the car.

Well, about ten minutes after we left the dealer the car started to stall and buck. So I called the dealership and asked what the heck was fixed? So we brought the car back and they said the battery cables were bad and to replace them would be $650.00. So they fixed that and then called us saying there was a problem with the head. Well the extended warranty is supposed to cover that. The extended warranty company would not cover the repair due to carbon build up.

Ford also will not cover the repair and now I read the ford focus article in your web site and it mentions things that are happening to my car!

Now I am supposed to pay $3000.00 for a repair that is covered by an extended warranty that World Ford sold to me.

Brett of Glendale Heights IL (6/8/03):
I had damage inflicted on my wheel about a month ago. I went to a retailer and two dealerships trying to find a factory replacement wheel for my 2003 (purchased in Feb. of this year) Focus. The only things that the dealership was able to come up with is that the wheel I need is considered by Ford to be a "production" only part at this time. The wheel won't be available to the public or dealerships until October. Needless to say the spare I am driving on won't wait until October. I contacted Fords customer service center and was told that there was nothing they could or would do to help me and my situation.

Damage: the need to purchase 4 new/different wheels to replace 1 damaged one. Safty hazard from driving on a spare for too long.

Pat of Providence Forge VA (4/29/03):
I purchased a 2000 Ford Focus in June 2002 (used); there have been numerous recalls on this vehicle. My recent concern is the rear wheel bearing replacement, which I had taken care of, now the dealership informs me that both front wheel bearings need to be replaced and are not part of the recall program.

All mechanics including the service manager at the dealership inform me that there is no reason for a car with only 51,000 miles for the front wheel bearing to go out. (especially both at the same time) but of course they have yet to be recalled and they will not repair without me paying $400.00 fee. I know this seems petty, but why recall rear and not note there may be a problem with the front.

I did not experience a problem with the front wheels until I took my car in for the rear wheel recall. I have been driving this vehicle since that was completed in March, 2003. I have been driving an unsafe vehicle and of course Ford Motor will not stand behind their product. According to several Ford service managers and other mechanics, this should not be occuring with only 51K miles on the vehicle. I am not a person that wants someone to do something for me for nothing, I feel Ford knows there are many defects on this vehicle and are not willing to repair/replace until someone dies.

Richard of Henderson NV (2/5/03):
The ignition system on my 2000 Ford Focus died at 36,004 miles, 4 miles past the warranty. The tow truck operator who towed my car said he's towed dozens of Focuses that had the same problem. The man behind me in line at the service center at the dealership said the same thing happened to him. They won't honor the warrenty with 4 extra miles. I bought a new car so I wouldn't have to deal with repairs, and the first time I drove it passed the warrenty limitations it breaks.

Rachel of Saginaw TX (11/5/02):
My 2000 Ford Focus was involved in an automobile accident and we believe this was due to a break in the CV Joint and loss of supension.

Damage Resulting: Complete loss of vehicle, trip to the emergency room for series of X-Rays, three days of work lost, having to work while still in pain, having to take two different pain medications and not being able to properly care for my children during this altered state.

Mike of Trade TN (11/2/02):
I purchased a 2000 Ford Focus in October 2000. Since then the car has been in the shop for 50+ days for problems ranging from engine problems resulting in the motor being replaced to brake system faliure. I have all the service work orders. So far warranty has covered but Ford has said that they will no longer fix the transmission in the car even though the car has less than 3 years or 36 thousand miles which is what I thought the warranty covered. Apparently it is only 3 years 36 thousand miles if they like you or something.

My transmission has been replaced 3 times for the same problems -- gear whine in 5th gear which they claim is normal. Every independent mechanic that i have spoken to has said the car has a definite problem, and there is no such thing as normal gear whine.

Tthe brake faliure was caused by the right rear wheel cylinder breaking and leaking all the fluid out. I live in the mountains and had I been going down a hill I probbaly would have crashed the car, not even the emergency brake worked.

Patricia of Evansville IN (10/22/02):
Have a 2001 Ford Focus that has less than 4,100 miles on it and they are replacing the rack/pinion, transmission (auto) and alternator. I believe this is the worst car on the market and has so many defects that it needs to be taken off the market and people given their money back. I am very disappointed in this vehicle and am getting no help or recourse from Ford.

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