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Ford Focus |
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The Focus is a nice-looking little car. And it replaced the truly execrable Escort. There, we said something good about it. Unfortunately, for way too many owners, that about exhausts the list of compliments. The Focus has so far set a record for safety recalls (would you believe 10?) and it may just be getting started. Here are a few of the more recent complaints:
stephen of Miami, FL June 16, 2009 My ignition wont work. The key wont turn the ignition. I'm relying on public transportation while my car thats paid for in full is sitting parked in front of my house frustrated! paul of tamarac, FL June 21, 2009 I purchased this Focus SES new in 10/2007. The second week of ownership I noticed unusual engine vibration and hesitation with start up, sometimes it would stall. The dealership had the car a few days and tried to duplicate the problem but according to my service advisor they could not find anything wrong. A couple weeks went by then the car started doing it again but this time it stalled so I brought it back only this time it was towed in, they had the car for a week and they said we could not duplicate the problem but the car was a dead start and was towed in, anyway when I got the car back it went for an oil change and tire rotation but the car still vibrated and it needed a diagnostic because my airbag light was on for whatever reason, they fixed it and attempted to fix the engine by saying a motor mount cracked so they fixed that as well but of course the problem started up again but only this time the rear bumper skins clamps failed and the skin had to be replaced. The reason was due to engine vibration, a bumper skin, as if this wasn’t enough. I contacted the Ford Customer Relation Department explained the issue and the rep gave me no resolution at all. The car has been in and out for either mechanical or electrical problems from the driver rear window not going up (happened once) the air bag computer issue (twice) and the vibration (6 times) + due to suspension issues with the front passenger side I had to buy 4 new tires. In conclusion one of the engineers from ford came down to look my car over and with no surprise he found nothing, I never even received a report of what he did. Two weeks after that the engine started its routine again so I went to a different dealership and they replaced the mass flow sensor thinking that was the fix but the car is now starting up again. . I contacted the Ford Customer Relation Department (third time) about the airbag sensor on 06/19/2009 in addition to all the other issues but I must say I am afraid of this car, how can I trust the airbags when it seemed to fail twice along with the mechanical issues. I have lost valuable time and money because of these issues and now I have decided to execute the lemon law. Julie of Gaston, IN June 22, 2009 My daughter's '03 Ford Focus ignition has jammed and will be charged between 100 - 360 to fix it. I cannot beleive after reading many complaints, some on the same vehicle multiple times, that Ford Automotive Co. has not put out a recall. debra of orange , TX May 31, 2009 I bought a used 2000 ford focus. ignition locked up and had a locksmith replace it. 3 months later the car died and will not crank. We probably have to replace it again. We checked the timing, put new spark plugs, wires, new battery terminals, new grounding cables, checked fuel injectors, also coil pack. this is the only thing I can think of. We will be checking this out this weekend. Ford needs to stand by their products. If they would go ahead and recall this part, then all who are affected can get their vehicle fixed and maybe the complaints will subside. Marisa of Cincinnati, OH May 21, 2009 I bought my 2000 Focus ZTS in December of 1999. I have a stack of service papers and recalls that have had to be fixed more than one time on most things that is about a foot in heighth layed out flat! This car has been a nightmare! To this day, I only have 74,000 miles on this car. The fuel system has been replaced 5 times and the coil springs on the front passenger side went out. I was told by a Ford mechanic that it was my driving that made it blow! I was told by multiple other mechanics that i could drive this car off a cliff and the coil spring issue wouldn't have been my fault! I finally received an "Im Sorry for you inconvenience, but a recall was issued for this problem and here is your money back..." I would never recommend someone to buy a Ford Vehicle EVER again. The FOCUS is a JUNK vehicle and Ford should be ashamed of themselves! Paula of Riverton, IL May 22, 2009 I owned 3 Ford Focus's I currently have a ZX4 There have been many recalled parts on this car as well as the others over the past several years. Usually the problem is solved with minimal cost and time lost. Yesterday the ignition locked up without prior warning and the key would not work at all and the key casing with the computer chip broke off in my hand when trying to start the car. I was stranded and had to have the car towed on a flat bed to the dealership today. The Ford service manager at the dealership said that it was a faulty Ford part and this happens all the time. I asked if it was a recalled part and he said no not yet but charged me 500. for a new ignition switch +/labor and new programed key. I am very mad that Ford will not recall this part as I was told the new ignition switch that was put in my car will only last awhile until the tumblers lock up like the part he took out. It is bad enough I have to replace the rotors and breaks on this car everyyear because Ford makes faulty parts and will not recall those parts or even improve them. I want Ford to recall these known bad parts and reimburse me, then improve their products. But since this will not happen I am complaining here today and will not buy another Ford product I will also tell everyone I know why I am frustrated with Ford and not to buy their cars. Cinthia of Reedley, CA May 13, 2009 I have had many problems with the key ignition on my 2003 ford focus ZTS. I don't have a warranty anymore and I don't have the money to change a faulty cylinder. I have had problems going to work and school. I don't have a reliable car and my grades have suffered. I am a substitute teacher and I have no way to get to work when I am needed. robert of methune, MA May 16, 2009 ford focus 2003 limited edtion at 32,000 miles the alternator caught on fire. cost 600.00 to fix. then came a motor mount. tossed it off to the way wife may drive. next rotted front routers. next cam senser. now 30,000 miles later the alternator caught on fire. again 600.00. i am all done with ford. if went down the tubes today i wouldnt cry Kelli of Bradenton, FL May 17, 2009 I have a 2001 Ford focus and have had so many problems with it. The most recent problem was the key would not turn in the ignition and left me stranded at night. I then got ripped off by a mobile mechanic who replaced the steering column, that was defective, which then I had to take it to the Ford place. Now the cruise contol doesn't work because the steering column was used and the coil was bad in it. I am so frustrated. It ended up costing me big time! Nikki of Port Moody , BC April 27, 2009 We have a 2007 Ford Focus ZX3 that we bought new and have had less than two years. It has less than 28000 km on it. From the start its had a quirk where the key sometimes wont turn in the ignition and we have to jiggle it to make it work. Six months ago it began stuttering and shaking if you applied the breaks and would occasionally just die at stop lights. We took it in and they told us it was just a transmission fluid leak and they supposedly fixed it. Two weeks ago we had to take it in again because the problem came back even worse, with stuttering and shaking every time the brakes are applied. There was a noticeable drip of transmission fluid. They replaced a gasket and said the glue must not have cured the first time. Shortly after that second repair, the car began smelling of burning fluid inside and out and the shaking it worse. The gears slip so that if you apply the brakes, it shakes violently or just dies or if you accelerate the engine revs but you dont go into a higher gear. You can hear the transmission whining and there is a nightly pool of transmission fluid under the car. Its back at the dealership again. After reading posts on this website and others, I feel that this is a factory defect (or several) and we're considering trading in the lemon before the warranty runs out and we're stuck replacing the transmission out of pocket. Advertisement
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