My ford Harley Davision-f 150 with only 38000 miles trans already gone, never pull anything or been off the road. Talk to for d and they turned me down. Will somebody please help?
Consumer Complaints & Reviews
I bought a 2004 (brand new). At 17000 miles, I had to replace trans. I got an added 3-year warranty. At 56000 miles I had to get another trans. This truck is very well kept. I was never towed, never loaded and is used as a personal truck. It still has the original breaks and tires. No help from Ford. I heard they changed planetary after 2003; maybe this could be the problem. Ford doesn't want to talk about it; seems I am not the only one having this problem. Cost $3800 to repair. I'm not happy with Ford trucks. I also have a 2003, no problems. Just pay for another one.
We bought a 2004 Ford F150 in 2006 with 33,000 miles on it. Never pulled a trailer or seen dirt and in 2010 with 74,000 miles the transmission fails. Planetary gear defective. Upon doing research on the internet, this is common. Is Ford going to own up to this issue or continue to allow their customers to suffer this unexpected fate. $2200 to rebuild transmission. Loss of a vehicle in our household that we use.
I own a 94 F150 with 126k on it. I've had the truck since 96 and bought it with 36k. For the most part I have not had much trouble with the vehicle. About 5k miles ago the "check engine" light came on, so I took it in for service. I was told that when the tech tried to pull the codes they mysteriously vanished. They would test drive and renew the codes only for them to vanish again. The problem that occurs is usually during wet conditions, the "check engine" light comes on and the truck will bang into gear on its shift from 1st to 2nd. Then at approx. 45mph it again will bang into gear. If during my drive time the "check engine" light goes out, the shifting problem goes away.
I've been told by many a tech there is NO fix for this problem! I don't know what to do. While this truck has high mileage, I have always maintained all the working parts, it has no rust, the motor is strong, oil and all other fluids including the trans have been changed regularly.
Pursuant to my complaint I filed against Gordon Ford in W. Haverstraw, NY: Since I was receiving no help from this dealership regarding a faulty transmission I contacted Ford's main headquarters in Dearborn, MI. I spoke to very friendly customer service representatives who informed me that there was no course of action I could take regarding my transmission failing at 40,000 miles on my 2001 Ford F-150. I asked to speak to a supervisor and was told there were no supervisors available and nothing else could/would be done to help me.
The expense of replacing a transmission ~ on a truck that's not even paid-off yet ~ is extremely frustrating. In addition, my husband has lost work since the truck has been out of commission for 2 weeks. We purchased a Ford thinking we would have this vehicle for many years to come ~ what happened to "Built Ford Tough?" I am so disappointed at the quality of this vehicle as well as the lack of customer service I've been receiving.
My husband and I purchased a new 2001 Ford F150 in Jan. 01. We had the standard 3yrs, 36,000 mile bumper to bumper warranty. The truck now has 40,000 miles and the transmission failed. I contacted this Ford dealer (Gordon Ford in W. Haverstraw, NY) and was very disappointed with the level of service I received from them. After leaving 4 messages for the owner, Rich Gordon, he has never returned my phone call.
Since I was receiving no help from this dealership regarding a faulty transmission I contacted Ford's main headquarters in Dearborn, MI. I spoke to very friendly customer service representatives who informed me that there was no course of action I could take regarding my transmission failing at 40,000 miles on my 2001 Ford F150. I asked to speak to a supervisor and was told there were no supervisors available and nothing else could/would be done to help me.
The expense of replacing a transmission ~ on a truck that's not even paid-off yet ~ is extremely frustrating. In addition, my husband has lost work since the truck has been out of commission for 2 weeks. We purchased a Ford thinking we would have this vehicle for many years to come ~ what happened to "Built Ford Tough?" I am so dissapointed at the quality of this vehicle as well as the lack of customer service I've been receiving.
I have a 2001 F-150 4x4 with exactly 45,903 miles on it, never seen dirt or pulled a trailer. It is currently sitting at the dealership becuase the transmission is shot and the dealership is telling me that the planetary gears have broke and that there is metal in the fluid. Making a long story bearable, I need a new transmission at a cost of $2300.
I am concerned that a vehicle "Ford Tough" has a failed transmission at 45.9k miles. I've contacted Ford Corp directly and they are not willing to help out. My whole complaint is that when push come to shove Ford is not willing to stand by their products and admit that there may have been a defect. They told me "That type of mechanical failure is not typical of their products" I guess 'Found On Road Dead' (F.O.R.D.) holds true in this case.
Consequences:
Vehicle broke down on highway. Dealership has vehicle since 07/21/2003 and will not get it back until 07/25/2003 if all parts come as scheduled. Along with the time, and money it costs it took dealer with Ford I have to place additional stress and wear and tear on our only other working vehicle.
