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Consumer Affairs


Ford Expedition - Miscellaneous Problems


Consumer Complaints & Reviews

Our 2000 Ford Expedition had a sparkplug blown out and breaking the coil plug twice. The first time, I retread it. It lasted for four years and now it did it again. So now I have to replace the left side head, and who knows. It will probably do the same thing again. I'm scared of spending more money on a Ford junk. And it only has 125k miles. I'm never buying a Ford ever. I'm going to stick to imports.

I had my 1998 Ford Expedition since 2001 and had so many problems with it. Now it seems the Gem Module and fuse box are bad due to water damage. I have always had this problem but was told it was the battery. So, every 6 months I needed a new battery. But recently it has gotten worse mainly when it rains. I went online to see if anyone else was having this problem and I see I am not the only one. It's a very big problem. I took it to the shop and they said they could not fix it because the part is obsolete. I called Ford service and parts and they told me to find it at a used salvage yard. I find this disturbing. I think Ford needs to recall these parts.

A Ford expedition was caught fire in driveway hours after parking it.

I just bought a 2001 expedition on the 24th of October. Today, the 8th of November, the electrical started to freakout and short circuit, and also tried to self start without the key in. Now I might have to pay for a new gem and central junction box. The dealer said I'm going to get a call in the morning if they were going to pay or not, which they should, considering this should have been a recall.

I own a 1998 Ford Expedition Eddie Bauer. This is really getting out of control. I've had this same #3 spark plug to blow out once again, not once but twice. Enough is enough! I hate to say it, but I own five Ford vehicles. I'll "never" buy another one ever in my life.

On Feb 4, 2001, my wife drove 3 miles to her grandparents' house. After being there for about 45 minutes, her grandmother looked outside and saw our 2005 Ford Expedition smoking very bad. The fire department was called to put out the fire. The car was burnt to the ground. The fire department claimed that it had to be electrical. Thank God it did not happen at our home or it would have taken the house with it.

My daughter has a 1999 Expedition, she has 36,000 miles, has had only one problem which could have been deadly had it happened on the Interstate.

The cable that holds the spare tire under the car broke, letting the tire fall onto the street while driving. It went bouncing and rolling down the street.

The odometer, GEM Module, rear end, air suspension and transmission are malfunctioning caused by interrelated electrical circuitry. I have replaced the GEM Module; the rear end speed sensor, serviced the transmission and the odometer continues to go off for extended periods and the transmission an/or rear end is straining. The air suspension bladders continue to fill up despite no towing at all. The dealership cannot fix the problems.

The car only had 40,000 miles and I have spent $1,000 so far with no sign of any changes. The transmission and suspension air bladders are about to give out.

I own a 1998 Ford Expedition with the Eddie Bauer package. The side mirrors have the blinker arrow inside the mirror. About two years ago, I notifed that the mirros had developed a wavy look. Upon inspecting them, I found that they develop condensation inside of them during hot/humid weather. This condensation has started making the reflective material inside the mirror peel off. When you look at the mirror, you can see the parts inside the mirror along with the reflection. I believe this is a defect and a safety hazard.

I contacted Ford Motor Company and was told that I had to take it to a dealer to be evaluated. I took it to Ennis Ford and was told that yes, this is a defect, but Ford Motor Company will not replace the mirrors after the vehicle is out of warranty. The problem is, this damage was not apparent until the vehicle was about 2 years old. It will cost me over $200.00 per mirror to replace them. I am curious to find out if I am the only one having this problem or have you been notified of this problem by other consumers.

Will cost over $400.00 to replace the defective mirrors. (I am also skeptical that the new mirrors will not do the same thing within 2 years.)

I purchased a 2000 Ford Eddie Bauer Expedition. The quality of this vehicle is extremely poor, as is my treatment at the dealership. I have had numerous problems with the truck. Each time I need service the parts are not available and usually on back order. I have contacted Ford and they are not interested in my complaints. The person at Ford told me I would be lucky if anybody even contacts me.

My dealer has performed poor service and they are only interested in doing anything that will benifit them. Since the purchase of this vehicle I have had the following: leather seats replaced 3 times, pitted and rusty rims, numerous rattles, a power mirrior fell off, defective trailer hitch, manifold gaskets replaced, I still have a transmission problem, tapping lifters, and many other issues related to extremely poor quality, considering the price of this vehicle.

it is very tiring to keep leaving the vehicle at the dealership and have to keep returning for the same problems over and over because either it was not fixed correctly or parts are on back-order, besides cancelling vacations because vehicle was not repaired in time.

I have owned a new 2001 Eddie Bauer for two months. From the day I took it home it has had a vibration/moan at highway speeds, becoming very annoying at speed from 68 to 75 MPH. The engine also has a buzz at idle, in-gear, brake on, that the dealer says cannot be fixed. It has had four sets of tires (Firestone, Goodyear, Michelin), two sets of wheels, modified engine mounts, similar to the Navigator and an exhaust vibration damper.

Ford acknowledges the problem, but they cannot fix the problem. At this point, I feel like Ford is just happy to let my car stay at the dealership, while they claim the engineers have not gotten back to them regarding any further fixes.

I am going to ask for my money back, or a new Expedition. There is certainly allot of information on the Internet about this problem and also a NHTSA Office of Defects Investigation Report that references this problem as Service Bulletin Number: 13725. I gave the Dealer a copy and he said it means nothing to him. Check it out if you have this problem. .

In the event Ford cannot or will not fix this problem, my attorney will address the Lemon Law.

I purchased a Ford Expedition (1999) last year in August. I have returned this truck in the past two months for service. It will go dead while parked on a hill. Last time the dealership replaced some parts and last night 8/3/00 my husband had to push the truck on the sidewalk at the post office to get it to start. We had to try for level ground so the gas was where it needed to be.

Ford says this is normal. Last night I had half a tank of gas when this happened. I consider this very dangerous. I paid $40,000 for this truck.

When the 1999 Expedition was new we noticed a noise when the window goes up and down. We took it back to have it fixed. They said it was a faulty window track and replaced it. We now have 39,000 miles on the truck and the window track has been replaced 3 times and is still making the noise on both sides. The dealer says that it's becouse Ford used plastic parts instead of metal and everybody is having that problem.

We have the oil changed every 3000 miles and every time I take it in we try to get the window fixed. If there is no way they can fix it I would like another one. My dealer says that if it is not safty related Ford won't do anything for me. Please advise.

I would hate to think that I spent $35,000 on a Eddie Bauer and I have to live with the window always making a noise and me always asking to have it fixed so that it stays in warranty.

My 1998 Expedition is a complete joke. I've had the lugs replaced, the windshield washer fluid control replaced, they want $250 to replace the fluids, $100 to replace the anti-freeze, now I find out my 4-wheel drive motor is shot, and my pinnon rod is needing to be replaced., and I have not even used the four-wheel drive. Yes, I take very good care of my vehicles. Will I ever own another Ford? I don't think so.


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