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Carfax - The Seller's Side |
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My complaint about CARFAX is from the seller's side. I am selling my low-mileage 2001 pickup that I purchased new and have scrupulously maintained. Prospective buyers checking my VIN number have informed me that CARFAX reports a serious accident for this vehicle, although it has never been in an accident of any kind. I have a dealer inspection to prove this. After a 2-month "investigation" CARFAX still maintains their report is accurate. They also refuse to divulge the specific source of their information so that I can attempt to correct this erroneous record myself. After 4 months of attempting to sell my vehicle, potential buyers are still being turned off by this false CARFAX report. Ultimately, I will have to sell it at well below its true value because of their mistake and failure to correct it. John of Fenton MO (10/8/04):
As you can see that the mileage on 12/18/03 is the exact same as 12/10/01. My license was re-issued on 12/11/03 with a mileage of 99,830. I do not know where they got the mileage from on 07/02/03 or 12/18/03? As I can clearly prove, their records are incorrect. CarFax has cost me a sale of my vehicle of $7500.00. Dan of Kansas City MO (8/25/04):
I want Carfax to be held liable for the information that they are giving out. The person it affects has to do all the footwork to fix something that Carfax sould be double checking in the first place. Report Your Experience
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