J.D. Byrider

I purchased a 2004 Nissan Sentra from JD Byrider on 03/19/2011. I brought the car back to the dealership 26 days after the purchase complaining about it not starting properly and giving me problems. The store manager sent me to their auto body shop Send a Friend Auto Care on 04/04/12 who told me after 4 hours that they were unable to find anything wrong with the car, but they did make a note that I took it in within 30 days of purchase. I trusted that the car was okay like they said and left. I have continued to drive the car and make my biweekly payments on time.

On March 17, 2012, I took my car to O'Brien Toyota of Urbana for my oil change and and had the car checked over because it was having issues starting. O'Brien reported back to me that the check engine light bulb had been removed and the catalytic converter was bad. I immediately contacted Larry at JD Byrider and let him know what I was told. He was very apologetic and assured me that the issues would be addressed immediately by his store owner the next business day. I waited to hear a response back from the owner, Jay, on 3/19/12 but he never called me back. I then went in to speak to him in person. The owner, Jay, test drove my car for about 15 minutes assuring me the whole time that there was nothing wrong with this car and that if I agreed to have the car checked out by a guy he trusted, he would trade me into something I felt more safe in. He also stated numerous times he was going to fix the car up and put it right back on the lot because people love these cars that get low gas mileage. Jay told me I had to take the car into The Muffler Shop on 03/27/12 located at 1605 W Springfield ave. Champaign, IL, phone: 217-398-4070.

After keeping the car for 7.5 hours, the shop called me to tell me to pick the car up. I asked if he was able to figure anything out with the car and the technician told me he wasn't giving me any information about my car. Jay told him that he was not to tell me anything. I waited eight days after taking my car to The Muffler Shop for a response from Jay to one of my numerous phone calls. He did not respond to me so I went to see him in person on 04/04/12. I told Jay, the owner of the dealership, I was unhappy with the way I had been treated and that he illegally sold me a car that did not pass Illinois State Emission requirements and I wanted my money back. Jay told me the best he could do was pay for a new gauge cluster and half of the work for a new catalytic converter. I was willing to accept that solution considering the Nissan was not even salable to begin with.

I went back to The Muffler Shop on 04/05/12 with my Illinois vehicle registration card and driver's license telling them that I wanted the paperwork on my car from when he serviced it 03/27/12. He refused and said the only way he would give it to me was if I repaid him for all the time he spent on the car. I refused because he had already been paid by JD Byrider. The same day, 04/05/12, I went to to JD Byrider's auto shop, Send a Friend, to get see if they had any paperwork on the Nissan from when I brought it in in 2011. They gave me documentation that was not previously given to me stating that on 04/04/11, they had documented a PO420 code for catalyst efficiency low, DTC list for transmission say TPS and the service engine light soon does not work. These issues were never told to me or resolved. He also printed me out a work order for everything that was wrong with the car, and the receipt where nothing was done about it.

I unknowingly purchased a tampered with car, and the owner of the dealership illegally sold me the car. After letting the owner know on 04/05/12 that I no longer wanted to do business with him and either wanted my money back or the rest of the contract price forgiven, he said he was no longer going to argue with me about it, and then told my father and I to leave his store and that he would see me in court. I have since filed a consumer complaint with the Attorney General. Their response to the Attorney General was that they didn't know anything was wrong with the car, and it was my fault.

I purchased a car on 3/22/2011 and the next month, the car was in the shop. This car has been in and out of the shop on West Liberty. They keep fixing the car and was never solved. I had taken my car to J.D. Byrider's on McKnight Road. Their service is great and so are the people, but there is no fixing. The engine light was flashing, the car sounds like a truck, runs really rough, jerks a lot like the transmission is bad. All I am asking from this company is to put me in a better running car that I can rely on to get to work and not have to worry a lot. This car is in bad shape and I have taken good care of it. I did talk to an attorney and I really don't want to take them on West Liberty to court, but they are leaving me no option. They refuse to put me in another car. My payments are on time and up to date, never missed. I talked to them and they won't take this car off me to satisfy the customer. I will go to court because it's not fair to drive a rough car that has been in the shop over seven times in a year and a month's time and still not resolved. What do you suggest before I go forward?

I purchased a 2001 Ford Taurus from JD Byrider in January 2011. First question, why can't I purchase the car I want? And why can't they share the price of a car with you? Each time I asked about a car I was interested in, I was given some crappy excuse. After a couple of weeks, the transmission went up. They replaced it and it went up again. They charged me $90 and I felt that I should not have had to pay for something they replaced. Another week and the whole front windshield caved in. Another week without a car! Then the brake system had a leak in it, and I am still having transmission problems! After they replaced the brake system, the car started smoking and burning. Five different mechanics have called my car a death trap and said I need to get out of it. They also gave me that fake car report showing that the car was in very good condition.

Well! When I paid $40 for the Carfax, my car had been in two accidents, the last one just 6 months prior to my purchase. JD Byrider ought to be ashamed of themselves for putting people's lives in danger. My job is 30 minutes away. I can't trust my life in this can, not to mention the heat nor air conditioner works! So blown over this, I don't know what to do. I am actually afraid when I drive this car but I have to work. Oh, they told me to keep the car for a year and then trade it. No other dealership wants to trade the car because of the amount I owe and because it's in bad shape!

I purchased my car from this dealer almost two years ago and have had nothing but repair problems. My brakes have been giving trouble since day one and I have been told there was nothing wrong with them. I have had to have the air fixed, there was something wrong with a sensor and some other things I cannot remember. I have all the receipts, etc. Now the radiator blew and I have been told it will cost me $300+ to fix because it is considered cosmetic. I am sorry, but without the radiator, the car does not function so how is that cosmetic? This repair should be considered under the warranty. I have had to fight this garage at this location about repairs before and I will not do it again. They had me sign a waiver against suing them, then I got the car but they had me over a barrel because I needed a car and they were the only ones that would sell me one with my credit the way it was and the money I had to take it off the lot.

I feel they take advantage of people who are desperate and have no choice, but to go to them. I don't see how they can do that to someone who does not have much money to start. I know they are not the only dealer that does this, but I live on one income and do not have money to be shelling out a lot of money on car repairs that I feel should not be my costs when the car should have been thoroughly checked out when I drove her off the lot. I was actually told by one of the sales reps that they have had nothing but problems with the company who is in charge of the repair shop for a long time now.

I think it is time to change companies don't you? I mean you are ripping off the people you are doing business with. I will never recommend to anyone to buy a car from this company. I am angry, hurt and very upset that this kind of thing can actually happen. I do not have 300 dollars to pay for something that makes the car run. It is not cosmetic! This company is awful!

I purchased a car through J.D. Byrider less than one month ago. I had to take the car right back the following day due to the severe problems. The car just died while driving it. The check engine light comes on all the time. The check gauge light comes on all the time. I told the sales rep I need a reliable car because I have a very important job and I can not be without transportation. I spoke with the store manager who was very rude and was not understanding or caring at all. This is not fair. I lost wages from work. Also, my job is on the line right now due to many unexcused absences. Due to car trouble, every time they get my car they keep it for one month. And when I get it back, it will be okay the first day and then the car will start again. Please help me out with this.

I recently bought a van (Chrysler Town & Country) from JD ByRider and it has been in the shop three times with over $800 in repairs. Thankfully I have a warranty, but that's not the point because I had to pay for the warranty! I feel there is still something wrong with it because it always makes this weird sound but they say nothing is wrong. The van is already starting to rust really bad, so now that's gonna cost a crap load of money to repair. And with me being a single mother of 4 young boys, I barely get by. I put $4,000 down on the van when I should have just taken my money somewhere else. I feel the sales guy just rushed me into the van, not giving me many options to choose from. I feel really upset with JD ByRider since I bought the van. So please believe I will never go there nor recommend them to anybody!

I purchased a 2004 PT Cruiser from J.D. Byrider (Cranston, RI) in May 2011, and after receiving the keys, I began my drive home. The check engine light came on, and I returned to the dealer. I was told to schedule a service appointment. The service manager told me it was probably something minor like a loose gas cap. I scheduled service and lost a day's pay by not having a car.

When I picked the car up, I was told everything was fine. Two days later, the check engine light came back on again. I took the car to a reputable mechanic, who had to replace a knock sensor. I purchased the car in May, and as the weather began to warm, I turned on the a/c. All I got was warm air. It was not due to a lack of Freon, but the a/c was broken.

On 3/23/12, the car shut down while I was driving it, and the check engine light began flashing. I had the car towed to a reputable mechanic, who identified a myriad of faults. My repair bill will exceed $1200. I can't afford that. My car rental fee is already over $200. I'll have to return the rental. This could cost me my job. I was told that every car sold undergoes a rigorous inspection. I would like to know how all of these faults were not detected? Am I losing sleep over this ordeal? You bet.

It's been 2 1/2 years since I bought my car from this company and ever since I bought this, I have been having problems. I've had 4 transmission replaced in a matter of 3 months' time and now, they say that I need a motor and they do absolutely nothing to accommodate you when you have these repeated issues. I am waiting, patiently waiting, on my 3 years to be up so that I can be so done with them and deal with a company that believes in customer services. They are good with getting you in a car, but believe me, you will have hell to pay once you get in it. Complaining to corporate is just as bad. I'm so done with JD Byrider. Please be aware when buying a car from them.

It has just become a year this month that I have had this car. I am under so much stress. This car has been in shop at least seven times. It has been jerking and sometimes acts as if it wants to shut off. This car has had some much money put into it already. Please can someone help me and get me out of this car. I need a reliable car for my two children and myself to get to work. If I am paying on time, I expect to have a car that I don't get headaches from. Sometimes I want to cry for putting myself through this with J.D. Byrider on West Liberty. I am going to see doctor because I am so stressed and can't take anymore. Please help me.

I recently purchased a 2002 Saturn L100. The first day I got the car, it had a brake light out. I went to change to see that it was broken and it is just hanging there. I fixed it. One day, I got a flat, so I went to get the spare out, and it was flat and packed full of garbage. One day, I stopped by to get my car looked at, and they said it would take two weeks to see a mechanic. They said that the problem with my car is not under warranty. In the showroom, they have a huge sign that reads "everything is covered except heating and cooling", but when you read the fine print on the contract, it has an enormous list of parts that are not covered. I just feel like there has been misrepresentation.

They were trying to pawn a car off on me and not let me another selection of vehicle and were joking around not taking me seriously at the time of the sale. They did not show me the Carfax for the car until the day after the sale was finalized. What I'm trying to say here is they sold me a lemon car and I would like something done about this please. I gave them a list of problems that my son, my mother and I had seen with what's wrong with the car and they did things only on its exterior and not on the interior. Also Brandy, the manager, agreed to go in on a paint job and that was never done. I don't recommend this dealership to anyone due to its very poor customer service.

I referred a friend there so I was supposed to get $150 towards my payment, but they told my friend since she didn't put my name on the application, they didn't know. But everyone she came in contact with the day she got her vehicle, she told them I referred her. So I called my account manager Josh in Richmond, IN and he transferred my call to Lade who transferred my call to Dave who was supposed to get back with me, but did not do so.

I did a tax deal with them to get my car. I got the car in October. I agreed to put $2,500 of my tax refund down for a down payment. Since then, I have only been 1 day late on my payment, only because I forgot to call in and make the payment. My refund check was supposed to be in by Feb. 16th. I called in on the 14th and asked if I should go ahead and make a regular payment because waiting for the check would make my payment late. They told me no. I called back on the 16th to see if my check was there, it wasn't so I asked if I should go ahead and make a regular payment. She told me to just hang on to it for a little while and she would call me back and let me know. I never received a call back so I didn't think anything else of it.

I went to get my refund check on the 28th of Feb. They took their portion and gave me mine. I used my portion for my deposit on my apartment. She calls me back today saying that they didn't get my payment. I told her that I asked numerous of times if I was suppose to make the payment and I was told no and that I would get a call back to let me know and never did. She says well in the contract it says when the payments are due and I told her well the contract says my down payment was due on the 15th and the tax check didn't come until the 27th, so obviously things happen, which is why I called to get clarification on how I should be paying, so I could set my budget accordingly.

She said she told me to hang on to the money. I told her that she told me to hang on to it for a few days and she would call back and let me know. She said she didn't say it. I told her that the conversations are recorded and I would like for them to pull the recordings. She said even if they did, the contract says when I need to pay. I asked to speak with her manager. She said they were going into a meeting about it and to call her manager back before 5 (if there is an issue with a customer, shouldn't the manager be calling the customer back?). So unprofessional!

I brought a car from JD Byrider when I was 19 years old in 2009. I had no credit. My mom cosigned with me; they told me her income will not be included with my payments. Well, they lied about that. My checks were only like $400 every two weeks and I had to pay $188.37 every two weeks. But I paid it (on time) because I needed a car to get back and forth from work. They sold me a 2000 Chevy Lumina that was worth around $3000. Well, they charged me $11,002.85 for the car. Once everything was added up my total was $18,903.52. I made my payments on time every two weeks of $188.37 faithfully. In September 2011 I was in a bad car wreck with some dumb boy who ran the red light. My car was a total lost. Once the value of my car was paid off I still owed $5,000. JD Byrider wanted me to still make my regular payments on a car I was not driving anymore. I begged them to help so I can be able get another car; they offered me $30 off my payments!

That was insane. There was no way I could save for a car with only $30 being off my payments. I have been having trouble getting another car. I have been stressed to the max since I lost my car because of these fools. Their warranty is ** because the workers could not even fix the cars. Every time I went to get it fixed, there was always another problem. They couldn't even fix my rear defogger. They told me I had to try somewhere else to get it fixed. This is how they do me and I paid on time bi-weekly for 2 years and plus months. This place is no good. I'm still struggling. I'm now catching the city bus back and forth to work, if not a cab. This is crazy all because of this place. I'm 22 years old with bad credit. They take advantage of us young kids with no credit. I hate this place with a passion. Please, people, do not let your kids get involve with this place. As my dad say of this place, they are crooks. Stay away from JD Byrider!

My daughter Alexa (21) went to purchase a car due to low credit scores. She was sold a 2004 Ford Focus with the blue book at $5000, but purchase price was over $12K due to a warranty that will do auto repairs with a co-pay. After seeing what she signed, I told her to take the car back. They won't take the car back because it has been more than 3 days. J.D. Byrider in Florence, KY is the establishment.

I purchased a car from JD Byrider because I needed a car for work. Two days after I purchased the car, the check engine light came on and it stalls at stop lights. The door locks don't work. I purchased the car on Saturday, and called them Monday afternoon. I called the sales person and told them about the problem. He said he knew of the door locks not working because when he prepped the car for me, he couldn't unlock the door either, yet he did not say a word until after I took delivery - very intentional.

As far as the check engine light, I would have to schedule an appointment to get it fixed, that means for me taking a day off work and paying a co-pay, however they were booked 3 weeks out. Then after the first of the year I was having issues with my employer and getting my paycheck, and told them that asked them to work with me on the payments until I can get things straightened out. OMG! They called me everyday 3 and 4 times a day with threatening phone calls. They had me so upset and scared they told me to borrow the money from someone to make the payment or else.

I took a day off work to do so, with no progress. The next day, again they called 3 and 4 times, I was so stressed out and couldn't think straight, I made many mistakes at work and became inches away of losing my job. After that, things have been off with my employer. I had to go out and get a part-time job to compensate. Now I have had the car 2 months, I'm down 1 payment of approx $180.00 5 days late and they told me to bring the car back, I asked if they would work with me a few days until I can come up with the money, they said no, to bring the car back.

So now I am with $1500 down payment and 1 payment of approx $180.00. Almost $1,700.00 out of my pocket and I have to take the car back ASAP. And there are other promises they made and never fulfilled. This has scam written all over it. They have my $1,700 and the car I drove for 2 months that they took back and will sell all over again and probably do the same thing to someone else.

After bad divorce, lost everything. Credit was demolished. I fell at the mercy of J. D. Byrider and got a car, I was so excited because of the clunker I had. Bought it in June by July, the check engine light came on. Nothing really was going on with the car from what I knew it ran fine. So I called J.D Byrider in July when it happened they supposedly fixed had to pay a co-payment. Then in August, it happened again and also my car was making noises and my airbag light came on. Once again brought it in. They said, they couldn't hear the noise but if it does it again bring in right away. Please note that service closes at 430pm and I work from 7 to 6. Also note each time I was scheduled a week later.

Then still having problems, set up appointment in November. Got home, still problems had to wait a week later to get it in. Got it back my hood, wouldn't close and check engine light still on airbag, still on still making noises. Couldn't lock my door or open with the key they gave me and coolant was leaking bad but wasn't sure what was going on because couldn't open the trunk. Please note I called numerous times with no success. I then called back and they advised me that the FedEx truck hit my car and will be fixing bumper. Mind you at this point I went to hospital for my appendix and forgot to get my car back. When I called back, when I got home week later, they said they lost my car, so I called the J.D. Byrider corp office, left message for CFO Steven **, he of course didn't call me back but had attorney from them. Forgot the name. He basically said because it is franchise they are not able to do anything, however, he was really nice and said he would contact dealership.

I then got call back saying they found the car and to come pick it up. When I got there, a guy named Mike, branch sales manager, he said if I need anything to call him directly. Well, we went to start my car at the dealership, the battery wouldn't, was dead (new battery got in Jan) so he charged the battery. We drove home, all the lights were on again, the steering pump was making noises (like it was struggling, so once again I called Mike, never got back to me then called service set up appointment a week later again, so Thursday came that week and the battery died again, so we jump started it and the alternator started smoking and the cord to jumper cable wires felt like jelly. We stopped trying to jump it to soothe. I called mike and no response again.

I called CFO again, no response. Then I called CFO today and asked to speak with the attorney I spoke to before. When I got home, I got a message from service manager Joe from the dealership, left message stating I hear you're having problems with your car and to call him. I refuse to speak with anyone there. I am a good payer. I am paying 350 a month for a car that I have used for about 2 months since I had it since June. Paying insurance on a car I can't even use. Paid fees to get it out close to 300 bucks on things not covered under warranty. Which I found out you really are paying for the warranty anyways. I am also afraid that once warranty is up, I am going be still paying for a car that is not worth the 11k I will be paying for.

My daughter bough a car from J.D. Byrider and she also bought problem. My daughter called to have the car serviced and she was asked to pay a certain price. She went to pick the car up and the price changed. It was hard breaking because she didn't have the funds.

Initially, I was having problems making a payment . The representative who was taking the payment over the phone, ran the authorization through 3 times. So they declined it, approving only the first transaction. We got the approval code from the bank, and gave this number to customer service . The person told us that the payment went through with that code. I checked my balance again, and they double charged. Not to mention, these people are **, every time we have talk to anyone. Marrietta OH office needs to hire new customer service reps. They are extremely unprofessional. Now, I have to wait on a refund. I also have direct deposit set up, so any money received between now and then, I will not have access to, until the account is in a positive status .

I bought a car from JD Byrider the middle of June 2011. The next day, the check engine light came on. We took it back and they had to change the thermostat. The first week of July 2011, the engine blew. It took them 2 weeks to replace. Picked the car up and 2 days later the check engine light came on because the alternator need to be replaced.

In December 2011, the car broke down about 200 miles from Columbia, SC where I bought the car. The service dept gave me two numbers to call of JD Byrider dealerships in Atlanta and told me to figure out which one was closer to me. I figured out which one was closer. I had to pay $140 for towing to the dealership. They replaced the fuel pump, the crank sensor and had to fix the timing. This happened on a Friday. I got my car back on Monday so I was stranded in Atlanta for 4 days.

The next day, the check engine light came on again. It was the speed sensor. They replaced the sensor and said that it isn't covered under the warranty but since we have had so many problems, they wouldn't charge us. We drove off the lot and the car started jerking. We took it back and they replaced the plugs and wires. I went and made my payment and my account rep came out to talk to me.

Lo and behold to my surprise, he says the key they have to my car doesn't work. I asked him what key. He said that they keep key to all cars they sell. I told him that I didn't know anything about this. He said it is in the contract. I asked him to show me. Well It isn't in the contract. I told him I don't believe this is legal and until I speak with an attorney.

I wasn't going to let them make a copy of my key. Did anyone else know that they keep a key to your car and is this legal?

I bought two cars through Byrider, on the second one I cosigned for my ex, a year into the purchase we split up and she kept car. I worked for 4 months with Byrider to repo (repurchase) the car and assume the debt. Once they finally got the car from her, they auctioned it off and stuck me with the final bill, they never even went after her.

We were one day late on the payment, we work for our state and the state hasn't released our pay yet because of Christmas and people taking vacation, something that is absolutely out of my control. The people at the state office offered to talk to them, the woman I talked to, Crystal, didn't care. She insisted that her mother worked for the state and her mother worked on the 23rd, which I'm sure if her mom is a janitor, she probably did. She continually insulted my intelligence, but yet she herself was dumb enough to call from her cell phone. Oops. I will be returning my car and buying from a private seller. Let them sue me, I'm not really too worried about it.

I have been with them for 5 yrs now. I am on my second vehicle with them and the first time was no problem but this time, I called them and honestly told them that I am unable to pay any longer because of financial hardship. I also told them that I want to return the vehicle and be clear of it. I have never missed a payment and they told me that they will take me to court and garnish my wages and that it was not an option for me to return the vehicle willingly. I don't know what to do. I am stuck with a vehicle that I can't pay for or pay the insurance on but I was given a vehicle recently to replace it.I don' t believe I should be held accountable if I am willing to return the car.

I went to them for a car. I had been in hospital didn't know if I could get a loan due to financial problems from all my operations and I barely has income. I went in hospital again and they continued to up finance charge the car; started out at 5900 or 6900. I can't find my papers. They keep asking for them to send me new ones and they haven't with their finance charge. I'm paying back 17,000. It should have been paid in February 2012.

Now I still owe 5800. I wasn't that late on payments till the last 2 months. I had to move. My landlord lost his house. It keeps going up. I'll never get it paid. No one wants to trade it (it's a 2003 Mercury Sable) for what's owed unless I have a few thousand to put down. It's not fair to continually add to finance charge. It's horrible. I'm still paying on a car that's not worth even 2000 and I still owe 5900. I bought the car in April of 2008.

JD Byride Sales heaping piles of garbage! I purchased a vehicle from them on 10/12/11. It has been in their service department on three different occasions and now the transmission is gone out in less than 30 days of me purchasing the vehicle and giving them $1500. They have not returned my phone call or responded to my email. Please do not buy a car from these people!

My wife had seen this place driving down the road and she told me about it, it was new in the area so just figured we would go by there and check out their cars. Well, it started that we would need an appointment and I said well just forget it and he said, "I will work you in know" and I said, "that's fine just come in and see if you qualify" and I told him, "first let me see if there is anything on your lot that I would be interested in" and he just keep saying, "let's see if you qualify" and I keep telling him, "I am looking first." Finally, he says, "okay, should of took out of there the."

We had seen a SUV that we was interested in and went up to him and said, "I would like to get the keys and start of SUV" and he goes through his pitch, "let's see if you qualify" and I just looked at him and just about ready to tell him to stick it where the sun does not shine and he said that he will get them. He came back (Rickie ** in Miamisburg, OH) and handed me the keys and said don't leave without handing me the keys like I was his kid or something well anyways started it went inside and told him we might be interested in it so he hands me this form to write down some references on it so I did and told him I do not want him to call them just to try and sell a car to them. Next thing I know he pulls out this book and starts flipping pages like he was selling a vacuum something about we help people get a car that cannot go anywhere else and buy one.

I then told him; "you can put your book away I am here to buy a SUV for my wife." Finally, he took me into a room where they did financing and was asked several stupid questions and when she said we pick the car that is right for you. Well that was it I am done with this BS. So we took off and when we got into the car my wife said I could not believe he was watching porn on his computer when we pulled up and I said, if I would of know that we would of not even walked another step we would of took off. Well anyways we went down to a dealer and bought a car paid cash and ever since then I have heard from everyone that I had put down as a reference that they have been harassing them I have called and got there voice mail with message after message to tell them to stop calling my friends and family, they have started emailing me telling me come back in and I have tried several times to stop emailing me through there where it says opt out from receiving email. Nothing has worked. So today guess what comes in the mail a letter from them trying to get me back in there, they have no idea in how to run a business and for the people they hire well I thing you get the X-rated picture. I would never go back there let alone turn around in there parking lot. I suggest stay away there is other places to buy a car then there. Good luck

I will never ever buy a car from here again. They are rude, obnoxious, arrogant, and have no type of good customer service what so ever! They harass you when your payment is due instead of waiting for the call. I had so many incidents with them to the point where I am disgusted. They want to argue with you instead of looking up stuff in their system. What happened to "the customer is right?". Do not tell me you are not going to fix the situation that you f** up. That's not my fault that you guys are acting trifling just to prove a point!

I took my son to this dealership on 09/13/2011. He gave them all the information they asked for. They asked him if he had a down payment and we were very stern in saying no, and that was why we had gone there. We were told the process would take 3 to 4 hours to get him driving away with a car. We were unable to wait that long. We scheduled an appointment to go back after explaining to this woman that we live over an hour away that I do not want to waste time or gas to go down for him to be turned down.

She said, "oh no, we can get him driving in a vehicle". We went back down today, 09/19/11, she made copies of everything, sent him to speak to a finance specialist that took all but 10 minutes. He was sent back over to speak with the salesperson only to be told he needed $500.00 for a down payment! She said his bills going out and income coming in left him with very little to make a car payment and insurance. **! But yet, let him take his bill money and rent money to make a down payment they said he would not need! They got his hopes up only to shoot him down! She told him that when he came up with the money, to call her and she would keep his information on file. She can shove that up her ** because after reading all these comments, I would never let him get a car through there! J.D. Byride, you lied!

Extremely obnoxious, rude, sales person. He told my husband and I that the down payment will be no higher than $1,200. Called us the next day, only to say we need $2,500 down and the selection was junk! When we told Shauna that we didn't have that kind of cash, she hung up on my husband! She's a rude ** and wouldn't recommend anyone to go to this company for a piece of junk. Based on the testimonials I've read, this company should be shut down! Crooks!

My experience with JD Byrider was horrible because one month after purchasing the car, my back doors locked up and they wouldn't fix them. I had to replace the computer system after 4 months and a lot of other expensive things. To top it all, my car is sitting in front of my house, broken down.

I am a returning customer. You think I would have learned from my first bad experience, but I was desperate and needed a car asap so I went back to them. The customer service was great and I was convinced that I was making the right decision and I would have a better experience than before. I purchased a 2004 Chrysler Pacifica 8/2011, very nice car as I thought. I started having problems the moment I drove it off the lot. I thought I heard and felt a knocking from the front wheels but wasn't sure at the time I was test driving it because the salesman was talking through the whole ride; I believe just so I wouldn't hear it.

Once I got it home the next following week, I took it in for service for the knocking and all they told me they did was greased something and tighten it up. Plus, I was asking why can't I open my sunroof and the service manager told me it's not going to open because it has been sealed. I was like "What the **!". I was never informed of this before I purchased the car. I love my sunroof open most of the time but they killed that joy. I am a traveling nurse and was out of town when things really got worse. The car started shaking real bad, engine light on and car went to stalling and jerking on my way to work. It cost me a day of pay "I was pissed!".

Then it broke down on the freeway. I called JD Byrider immediately and told them what just happened and was told to take it to the nearest service center for them which would be in St. Peter or Jacksonville. Either would've been nice but I was in Orlando and the car wouldn't even go in the city and they expected me to drive it 3-4 hrs away. So I was told to take it to any shop in Orlando to get it checked out and call him. So I took it to Pep Boys and got it diagnosed and it was my throttle/censor and tire rods and a couple other parts that needed to be replaced. The gentlemen at PB's called Ben at JDByrider and told him the problem and Ben told him to put used parts on the car and PB told him "No, we don't do that here". JDByrider told him to only replace the throttle censor so that still left me with the other problem with the tire rods they wouldn't fix.

Let me remind you that JDByrider credit card had been declined so PB had to call the Service Manager back to get a valid card and the cost was only $300. Now a week gone by and the problem is still there and getting worse. Engine light back on and now I believe I'm having transmission problems as well. I called Ben back at JDByrider about the situation and what are they gonna do about fixing my car and he acted like he had no clue about what I was talking about. I should not be going through all of this with a vehicle I've only had for about 6 weeks and never been late on any payment. I will be taking this to the next level and that is to contact the DMV Bureau and trust me people, they are on the consumers' side. I've had to call them a few times before with my bad judgment in car lots. But I won my cases.

I was a day late on my bi-weekly payment. I started receiving harassing phone calls and threats regarding the payment. I was advised that they do not offer a grace period and that they would not extend my due date. I explained that I had recently paid tuition for 3 college students. I said I would be back on track next week. I was advised to make the payment asap or they would come and repossess the vehicle. Needless to say, I don't have the money until I get paid again next week. Therefore, they can try and steal it out of my garage. The scare tactics are ridiculous and childish.

I call them every other week and faithfully make my payment, with the exception of a couple of extenuating circumstances. And since this is a bi-weekly payment, you would think they would have a little more leeway. They don't! I cannot wait until this car is paid in full! Not only that, but they started calling all of my references and asking them to have me call in, as if I had been avoiding their calls! I was in Dallas, TX taking my daughter to college. Not only did I not have reception, but they were not at the forefront of my mind.

I got a car through JD Byrider. The first car I got was a Grand-Am. It was in the shop every couple of weeks due to electrical problems. The problem was never fixed but the car got into an accident and it was totaled. Then I got a Buick through them. Here we go with electrical problems again. I have had this car for over 2 years and it has been at the shop multiple times. I could not drive the car for months due to the car saying "I was an unknown driver" so it would not start.

Finally, I brought it to the shop again and they fixed the car. Well, they said they fixed the car and it cost me almost 300 dollars. I had to bring the car back 2 days later. I told the mechanic, "how could you give me back my car knowing it was not fixed right?". He told me he was under the assumption that I only wanted him to get the car started due to my budget. I was very upset. So after that conversation, they kept the car for about a week. Now it cost me almost 500 dollars. The mechanic told me he fully went through my car and after having these things fixed, my car would be in tip-top shape.

This is not the case. I drove the car one day, now it is sputtering like it is going to stall. The service engine light is on again and it makes noise. This is getting ridiculous and I do not know what else to do. I am a single mother of 4 children and works a full-time job which I am on call at all times. I would really like some advice on what to do now. I am at my wits' end. I forgot to mention that I still pay a car payment for this car which even though I could not drive the car, I always pay.

The car i brought is a piece of trash. I brought a 2004 Chrysler 300m on February 28, 2011. The week after I brought it, I started having problems with it from check engine light stating "on", censor, to struts, to now, the control arm. I have taken this vehicle back a total of 12 times and they cannot seem to get it right. They sent me to Rick ** in Charleston to look at it because their technicians don't know what's wrong with it, but Rick Hendricks was not going to make my car a priority because I did not buy it from them. So, what am I left to do?

I had an engine installed by JD Byrider auto shop, and I took my vehicle back because the check engine light was on. They checked it and told me that the problem wasn't there; I found that not to be true. My second problem was they left the heater core hose laying on the manifold pipe and cost me more problems and money. I filed a complaint with them but haven't heard from them. So would someone please contact in the near future? Thank you.

I bought a car from J.D. Byrider/CNAC. I have very little income. I made 2 payments and lost some of my income, so I called CNAC and told them I couldn't afford the payments anymore. I gave them the car back but they keep calling me, wanting me to pay for a car I do not have anymore. They call my home, my cell and send me an e-mail every day. I am not paying for a car I do not have.

I bought a car from this company and paid 4263.00 so far and payments were way too high. After losing my job only on SS, I offered to buy car for 5000.00 more. Well, they kept calling and harassing me. They did not want my offer, which would have been a foul of 9263.00 for a 2005 car which would still have been too much.

Today they called and said they were going to pick my car up. What crooks. I hope no one ever goes there. Sure they make money by getting all they can and then taking it back and selling it for more. I can't believe the government lets them gets away with such illegal tactics. I talked to my attorney and if he had his way they would be out of business. I hope no one else falls for their lies,

I contacted JD Byrider about a vehicle; But thankfully I saw this web site before I committed to a vehicle purchase from that outfit. Suffice it to say that I'll just make sure that I never deal with J.D. Byrider ever. Thank you. For the heads-up. For those of you who were scammed by them contact your Attorney General for your district, But don't stop there contact your government officials to have put in place laws that will penalize businesses like J.D. Byrider and remunerate those taken advantage of. Know what I mean?

On May 3, 2010, my daughter and I went out to purchase a vehicle. We stopped at another dealer and then we saw JD Byrider and as we was pulling up Mr. **** asked us to come in because they have a better deal. I was impressed about the warranty and the vehicle that I brought. My daughter drove the car around and it drove okay except for the windshield wipers. I asked them about the wipers and he said they looked at them and they were okay when didn't see anything visually and didn't really feel anything at the time. My daughter brought me home, as she was the driver for me. I had a surgery on my right knee and couldn't drive. The van sat for about a couple of days.

My friend Angie came and took me to the doctor and she kept the van for a week. May 15, 2010, the first time it rain, we were coming from Rock Hill and the windshield wipers cramped up and flew off the van. It scratched marks all on the window. We couldn't see. I had to call Customer Service about that. During this same time, she detected some problems, wipers again, power steering wheel, brake was hard to pump and gas excels too much, transmission was pulling when turning the wheel, it has hesitation like it want to cut off, has a hissing noise like a balloon loosing air, driver side sliding door sometimes will open auto and most of the time, you have to pull the door open, passenger window didn't work most of the time, no air condition and the spark plugs.

In the same month, Dawn and I were going out and the window on the right side wouldn't go up, it was raining and I got real wet. We drove the car to JD Byrider and asked to get the window fixed. I spoke with Mr. **** and he said if they can't fix my car, he would make sure I get another one. The service manager said for me to bang on the side on the door and it would make the window move. I told him I am not going to do that. So he said he would lift the window and bring it in on Monday, May 17. So Mr. **** said they weren't going to give me another car. I could take half the money back and they take the car. I told him all the money or give me another car. He had nothing to do with giving me and exchange. Mr. **** said what are they supposed to do, let me jump in front of everybody because my window isn't working. I said fix it and all the rest of the problems that this car had when you sold it to me or give me all my money back and we can jump in front of that.

The story about the window is simple but it never got fixed until July 28, 2010. We have been taking this car back every month up to July, the only thing JD Byrider fixed was the repair for the third time for the wiper blades and they said they were going to fix the window that got scratched up and the motor for the passenger side door and in August 6, 2010, I finally got the air condition working. All summer long I sweated, heat exhaust and sickness with cold. Now, I still have all those other problems to give fixed and now I am dealing with no heat for the cold weather. I didn't have air condition for the summer months and now I don't have heat for the winter months. I was taking them to court. I had a date for November 16, 2010. I been asking all around in JD Byrider who is owner of this company and they said JD Byrider.

So when I went to court the female judge said I had a strong case but I had three major mistakes and she doesn't know how many I may have had in the letter. First all of my information came from the clerk at Small Claim Area I didn't know. She said I didn't have the amount I was asking, it can't be a lemon car and I had the wrong name to file the claim against. She never let me say not one word and told me she couldn't hear my case. I lost $84. Since it got cold and I was trying to use my heat, I realized I have no heat.

So I called in November around thanksgiving to get the oil changed and to check the heat. You have to call **** to make all your appointments. I usually get Laurie and she informed me that my heater core is included in my warranty but when I got the oil changed, they didn't check my heat. So I called again week of December 1, about the heat again then again the same week and this time, I call the Customer Service and they said someone will get back with me and it has been 13 days. It is getting colder and colder outside. I do have my written reports.

I was promised the repairs on my car would be done free of charge. The initial complaint was the car shaking as I am going down the road. The car has been at the Lafayette store four times and it's still there because they want me to pay for it now. Over a period of 4 months or so, I have not had the car, but still making payments. At one point, I was told by Lee, the manager, that he would personally make sure I was taken care of, and that he would have a rental car on the lot the next day if my car is still having issues.

That was a lie and when called out about the rental car, Lee denied saying that. I have a witness that was standing there. I am still waiting for the phone call to get this resolved. I've lost my job due to their lies. Furthermore, I may get sued for not completing my contract work. CNAC loan company was supposed to call me back also. Now I am sitting 30 miles from my car that I paid $10,000.00 for 2000 Pontiac Sunfire. How is this building my credit?

I had my payments automatic every month for 2 years and was informed I was 8 payments late. How could that be when it was scheduled every month to be paid from my SSI widow benefit check which was deposited every month. There is so much more to tell but not enough time!

I was in dire need of a new car and got hooked up with JD Byrider. I have never had a better experience buying a car. I have only had it a week so I haven't experienced any problems. But I have a 2 year warranty. My payment is automatically taken out of my paycheck. The SUV I got was only $3,000 over blue book. Businesses have to make money! They broke up my down payment into affordable payments and interest doesn't start until I finish the down payment. The interest rate is the only thing I can complain about, but that's the price you pay when rebuilding credit.

I got a 2000 Ford from them in 07 and they charge me a total of $15,000 for this car. It had been a wreck. Bad paint job, bad wheel bearings, been in a flood and so much other stuff I can't even name. At the time I had had a car repressed and they told me that they would help my credit. I'm a single mom with kids and grandkids trying to survive.

They charged me $1200 down and I had a part-time job and paying them $360 a month. I lost the part-time job and they took the car back. A $3,000 car cost me $12,000 and now they have taken it back to sell to some one else, so I tell you they will help you lie to give you a contract to get you in a car. But if you can't pay, they will take it back. So please beware of their lies. They knew at the time I only had a total of income of $1200 and yet they lied about my rent and did everything they could to put me in this car. So always deal with someone that is honest. But lying comes back and bites you. And me, I lost out.

They are selling cars to people who use fake paper driver's license, knowing about it, and still letting them keep the cars. However, they are not selling to people that are legal. Ms. ** was sold a 2003 Dodge Stratus using a fake paper driver's license and still has no valid driver's license or insurance on their car. Ms. ** is using the vehicle to drive crazy and run people off the road.

I did not look at the undercarriage part of the transmission of a 4-wheel drive truck until it blew up. It was sealed with silicone so it would not leak. Also, I could not get them to fix the air conditioner. I was told that it was a black truck that's why it was going to be hot.

I have been helping my mother and father as much as possible this past year, due to him being unemployed for over 10 months. I help pay bills, etc. His vehicle blew a head gasket and we decided to get him a new/used car. He wanted to go to JD Byrider. We ended up getting a '03 Chevy Malibu. It was a decent car, nothing great, extremely high miles on it though over 125,000 range. I took credit on it and got him the car either way. Well, we were always on time and today, 8/4/2010, we are 1-day late. I had a situation where I couldn't make the payment yesterday. Caleb ** called and left a message, in which I immediately returned post-haste.

I mentioned to him I will be in by 8PM (they close at 8). He said very rudely, "no". He kept talking extremely rude towards me. So of course, I spoke rude back. He spoke to a point where it seemed I was several months behind. Now remember, it hadn't even been one day. He said, "pay now over the phone or we will come get it!". He was extremely unprofessional and definitely not a people person. He sounded like a rude bill collector and hung up on me. I went home to take a shower, walked outside afterward to head to their location and the car was gone. All I could do was laugh and say to myself, I'd rather not do business with (insert expletive) like that! Isn't there a time frame for which they have to receive a writ of sorts to be able to repossess? The vehicle was due on 8/3/2010. It is now 8/4/2010. If you have any answers, please help me or advise me. Thank you!

I have been harassed, followed (privacy invasion) and embarrassed by this company. I have never been late within the contract. I had this company come to my friend's home while I was visiting and placed a business card from the company on my car in my friend's driveway and put on under the door of my friend's home. I was not even delinquent or late. I was informed of a tracking device on the car which now appears to violate my privacy as a consumer and an American citizen.

There is no reason whatsoever for this type of action on a payment plan for purchasing a vehicle. I have notified the company of the actions by James ** who is the one who violated my privacy. This is a purchase for an automobile that is not in default by any means..

I purchased a vehicle from them that I did not really want, but was told that it was the only one that I currently qualified for, with my credit. They told me that if I made my payments regularly for 18 months, I could trade it in on one that I wanted. I agreed and made my payments without fail every two weeks. In fact, for the last 6 months, I have made my payments a few days early every two weeks. Now that I am coming to the end of the 18 months, I called them to see what needs to be done to trade it in. I was then told by Mike that the 18 months is only if the balance of the vehicle is under $2,500 and the balance on mine is $7,800.

However, once I get the balance down, they will be happy to take the vehicle as a trade-in. So now that the vehicle has no warranty left, I am being given another story. Buyer Beware! If you do not get exactly what you want, go somewhere else. Nobody should ever be forced to buy something they don't want based on the lies of the sales person. JD Byrider has proven to me they are like every other sleazy dealership found in every town across this land. There are reputable dealerships out there that will be happy to sell you a clean used car. JD Byrider may put on the appearance of a respectable dealership, but their practices prove they are the same junkyard dealership, just a new coat of paint.

I scheduled an appointment for my car to be serviced, the problem was an ongoing problem from 2009 that they claimed nothing was wrong. I went to Maryland for personal reasons and in two different places where I received oil changes, concerning the oil pan gasket. I called J.D. Byrider and spoke with Don (Service Manager and JR General Manager and Corporate), at which time, I asked if there were dealers in Baltimore but to no avail. Upon my arrival back to Georgia on 6/2010, I scheduled an appointment for July 14, 2010 at 8:30 am. I arrived a little late due to Atlanta traffic. Lisa (Service Rep) went over the list of repairs (ticking in engine, oil pan gasket concern, thudding noise when stopping, right turn signal bulb always burning out).

On July 14, 2010, Lisa called me and gave me the list of repairs needed and covered but informed me that the manager, Don, would call me in the morning to to no avail. Around 4:00 pm, July 15, 2010, I called the corporate to inform them of my concerns and then I also called Don. At which point, Don had all the excuses in the world as to why he didn't follow through. He went over the list again with me and was going to see how long before it would be completed. Don assured me that my car would be ready by July 16, 2010--late afternoon. I told Don that I was unemployed and had an interview on Friday and even though they do not give loaner cars, if they could make an exception.

He told me no, they couldn't give me a loaner and I told him (and corporate to document) that at such late notice, I had no one to take me to interview. If I had to rent a car, it would be deducted from my car payment. Don never called on July 16th, I tried to call the Service Center twice to see if my car would be ready by Friday evening and no one answered or returned the calls I left on their voice mail.

Usually, CNAC (finance) company do a courtesy call on the day of car payment around 6:00 pm, but not this day. Shaun ** (CNAC) called around 9:00 pm and left a voice mail stating that my car was ready and I could come get Saturday morning. I called Shaun Saturday morning at which time I voiced my concerns, telling them that had the parts not been covered and I was a paying customer, the car would have been done. Why didn't service contact me? And it's only because I said I would not pay my note that all of a sudden, my car was ready. I went to the dealership around 10:00 am to pick up the car. At that time, there were wires hanging and they said that a clip was missing but I could get another on Monday.

On Sunday, my car overheated and the gauge light came on. My boyfriend and sales rep from Advanced Auto stated that there was no antifreeze. I had never had this problem prior to them working on the car, so I left message for Shaun ** and to date (July 21st), I still have not heard from him. Corporate customer service called Monday trying to justify actions and said to bring the car in and I informed them again that I had a doctor's appointment on Monday and Tuesday and a Wednesday interview which I could not miss out because they couldn't afford a paying customer a loaner and I would call them when appropriate for me.

On Monday, a rep from J.D. Byrider named Jeff called but left no last name or callback. Assuming that he was from service, I left him a message on Tuesday, July 19th, and no one has contacted me to date, July21st. The unprofessionalism, follow through is not customer service oriented as it should be considering that it is the focal point of their jobs and the reason why they are employed. I think that because they deal with people with not so good credit, they think they can treat individuals in any way.

Give me any feedback on my next steps as the car is still overheating. I cannot drive too far and I cannot afford for them to have my car for three days again. The original work done was: timing belt, oil change, oil pan gasket, transmission pan, and checked right blinker and gaskets which I know does not take three days per a family mechanic.

I brought my daughter in this office APX a month ago and talked to the sales person. My daughter co-signed on a car with her boyfriend since then they have broken up and I called that office on my daughter's behalf and the sales person that sold them the car was nice at the time of the pending sale. On my phone call, I feel that he was very unprofessional and I do not believe that this was very unprofessional.

I purchased a car 2 weeks ago and the car is messed up. I have all several times just to hear bring it out later for the repairs. I went out there and they made another repair date. I feel that they are selling overpriced cars to people in messed up predicaments and not trying to fix the car. I feel that they are not really concerned if you can actually afford it. just putting you in them to fix them as long as they can make the sale.

This company is verbally abusive. My payment was missed by a week they sent me the right to cure. I am 22 year old student. I can not afford a lawyer to know even if I pay will they still take my car I will be behind on the payment coming up. Mike came to my job, cursed me in front of my coworkers. I called his boss and I recorded him saying he refuse to give me his employee Mike's last name so I could file a restraining order. This company charged me over $11,000 for a car worth less than $2000. I do not understand how I can avoid paying more money for a car they will repossess. This company does not ever contact me peacefully.They bang on my door, use profanity and are very rude and hurtful. They continuously switch employees who do not care about their clients. If someone could contact me that would be great.

I purchased a 2001 ford focus from J.D. Byrider in May 2009 after totaling my 2001 Taurus on Mother's Day. I explained to the salesperson that I had a major issue with my Taurus always being serviced and would not purchase with them if they could not guarantee I was getting a quality vehicle. He explained that they put over $2,000 of work into each car before it goes on the lot and that I had nothing to worry about.

After paying way too much for a super small, downgrade of a vehicle, I've been in their service center a minimum of once a month since. The only good part is that everything, so far, has been covered under warranty except the time I've spent sitting on my only day off each week in their waiting area with my baby. I believe I was taken advantage of and now stuck with a lemon with a warranty that's about to run out and I'm sure more problems to come and many more payments to make. I'm on the verge of letting them come repo it. I regret everyday that I ever even went in and spoke to someone there. I'd take it back and ride the bus if I had to if I knew what I was getting myself into by dealing with them.

i purchased a car from these because of a financial crisis in my life. I thought I had a car that would last the term of the loan (3 years). Boy, was I wrong. I also thought I had a warranty of some kind to protect me in the unlikely event a mechanical breakdown should occur. Wrong again. The end result is I had to take these sorry ** to court myself.

In the federal court, this case was dismissed by the judge after 1 year and 2 months, because I was one day late in filing a pleading. So I refiled the case. I will not stop until I get my money back and these are out of business. The attorney general's office is worthless. They told me they do not handle single complaints. I found out later that they have received a plethora of complaints about t his company and its franchises. All this is in the federal lawsuit I filed in West Palm Beach. The attorney firm they use is very slick as well. They only argued procedure, never addressing any issue in the litigation. That's okay. However, I've now made this a Rico Case and filed a formal criminal complaint with the FBI.

I recently purchased a car from JD Byrider and after 2 weeks, I had 2 take it in 4 service.The problems were as follows, the brakes would shake when applied, transmission leak and rusted out oil pan. I left the car in the morning and picked up that night. I wasn't able to talk to service dept. but on my way home I noticed a shimmy in the front.

According 2 the notes on the bill they replaced the brakes and fixed the leak. They also noted they had 2 order a new oil pan. The next day I came out 2 a flat tire. When I removed the tire, I found the rim had been dented and after further inspection I also found damage 2 the lower panel. The car wasn't like that when I brought in there. When I asked about it, I got blank stares. Places like this that say they can help and don't should be put out of business.

Okay, I just bought a car from this place and I get paid on Fridays at like 3:30 in the afternoon and have to be back to work at 4:00. So that means I have to go to a meeting, go cash my check and back to work. There is no Money Gram located in my city. I have to travel an extra 20 minutes away to get to one. I called the very next day and asked for my account number and these clowns are going to say they would not accept my payment. The thing about that is that I have to work to get a car note right, but these clowns won't accept my payment. I had to pay an extra $75 on top of my payment for them to call off the recovery. This car purchase is the biggest mistake of my life.

I know I need a car but too many people and friends tell me I got suck up in this car. I end up paying subtotal $11,266.76 for a Ford Taurus 2001 miles100759. When Pet asked me, would you like a car like that, I said yes or smaller. I did not know it would be that one. I noticed two other people test driving like they really were pushing this car out of the lot. So they did my paper work. I pay off about $10000 first, then now $168.50 every pay day till it's paid off. I did not get a Carfax. I was late for work so a month is almost in when the interior light does not want to go off, then a little car picture goes on. Thinking one of my doors was open, nope, so when this light goes on, the car will not lock. Now the interior of the doors are falling apart. I know these things happen. I am already paying the price. So now, I have to take it in.

I was not allowed to test drive the vehicle until after the contract was signed. They stated that it was company policy. I started experiencing problems within the first week. Oil pan was rusted out, they refused to repair it. They told me it was my fault, I had to pay for it. AC unit broke, they told me it was only froze up. Transmission was slipping, no radio, side door broken and no spare tire.

I am a single working mother of two and I have lost my job due to the car not running. I'm in financial ruin. I had to relinquish the vehicle due to repairs. JD Byrider has called my "reference" list and told all of them that they are "re-possessing" my car. This is a invasion of privacy. They have invaded my civil rights.

I bought a car from them in 2007. The car has broken down on me so much, it is a shame. I had AAA insurance and they refused to tow the a car any more because I had used up all of my towing rights. I have sat in the service dept. at one time every Friday. I took the car in to have it inspected and they told me that I needed brake drums in order to pass inspection. I agree with everyone else. I wouldn't send my worst enemy to buy a car from them. I think too much of anyone to send them to a place like this. really think I got a car that has been in flood Katrina.

The trouble that I have had with this car is not normal, wheel bearing going out all the time, car breaking down anytime, and then you pay at five times what the car is worth. It takes a lot of time and money to get a good car. Then they tell you that you better not be a day late or they will repossess the car but when they are closed, the late payment goes on your credit as bad so tell me, what kind of place is this? With car dealerships going out of business for being good, how will they investigate the bad ones, the ones that are making a lot of money, preying on people who try hard to make a living and get caught up, with these people who tell you that they will help you get your credit straight and they use you for their good?

Please do not go through JD Byrider. They want you to think they are really helping you out, especially if you have medium to low credit. After putting down some of our down payment, we test drove the car. They told us we could have and we heard a knocking noise. The service department was closed at that time and she said to bring it back on Monday and they would fix it. We did that. While driving it home, we heard the noise again and then a different noise as well. We brought it back again.

At this point, we had been financing the car for 11 days and had driven it to work for 1 day (the others had been spent at their shop). Then, the front bumper started falling off the car and they thought we had crashed (funny, considering now we had driven the car for 2 days out of a possible 16). We brought it back again and then the "check engine" light comes on. I call them and they say there's nothing that can be done (it was New Year's Eve) and to call back after the Holiday. While driving our friend to the airport, the car all of a sudden let out a big boom and jolted forward, making it feel and sound like we had just been rear-ended. We look and the check engine light goes off.

Frustrated, confused and concerned because we had signed a 3 year finance agreement which would cause us to pay more than 3 times the value of the car's worth, we heard the same knocking again and now it felt like the back axle was about to fall off. I called them back the Monday after the holiday, told them that I'm returning the car and I want out of the contract. They let me out of it, especially since I hadn't even made my 1st payment to them. I told them that I didn't trust their service department and I wanted nothing to do with them.

Whatever you do, do not go through this company. You will end up paying for it in the long run. There will be somebody willing to help you get a car, regardless of your credit and financial situation. Trust me. I've been there; you just have to be patient. Just do not go through this company.

I have been dealing with CNAC and JD Byrider for the last 5 years. The first problem we had was a vehicle that they sold us that had a list of electrical problems which they stated it did not have. Unfortunately, the vehicle was totaled in a car accident. JD Byrider forced us into another vehicle which by the way was listed cheaper than the original one we purchased with only 44, 000 miles on the car. But by the time all was said and done, we ended up spending more than $28,000 for a 1998 Buick Lesabre which apparently was a flooded vehicle that JD Byrider sold which was involved in the hurricane Katrina storms.

I have had numerous problems with the vehicle. We replaced alternators, starters, tensioner belts, fuel pumps. Not to mention, it have electrical problems as well. Back in 2009, we had a problem with the vehicle cutting off and not starting, I contacted JD Byrider and was told to bring the vehicle and I could not due to it not starting so we had to spend $289 for towing.

Upon JD Byrider looking at the vehicle, they have determined that the heads were cracked on the engine, (we still cannot understand why when the car only had 44, 000 miles on it) and they stated that they will repair the problem by overhauling the engine. But in reality, they only blew out the engine and did a temporary fix, They had the car approximately 3 days and charged me another $279.86 for labor (they stated that the vehicle warranty just ran out at the time of the repair).

Since that time we have continued to have problems with the vehicle and every time we tried to contact JD Byrider, the phone numbers were temporarily out of service. The car lots have been closed and we have been given the runaround. But, it is so ironic;they know how to be available when they cannot receive a payment.

Now to bring it up to speed, the vehicle finally died, in need of a whole complete engine. Apparently antifreeze have been backing up from the radiator to the motor. The motor has cracked heads, gaskets and much more wrong. I finally dug around enough to find a person to contact who is located in Chamblee GA (the only JD Byrider around now, why is that?). I explained to him what have been the issues with the vehicle and JD Byrider and he tried to find my vehicle repairs in his PC system and stated that it did show repairs done to my vehicle since March 2007 which was completely untrue.

He stated that the person that I gave my vehicle to at JD Byrider was known within JD Byrider and CNAC to be a scam job and that he was no longer with the company, (as if that had anything to do with me, their employee their responsibility). He also tried to sound compassionate and stated to allow him to correct the problem (because I threatened to take this public to the news, radio, etc.) and stated he can repair the car for $39 per hour for labor plus parts which I feel is not acceptable.

I started digging around and found vehicle reports,a total of 34 of them on my vehicle alone and on one of them it was listed being salvaged due to flood. (in reality it was not salvaged, or either JD Byrider sold it anyway). I decided to look at my vehicle to see if I can spot flood damage, and wow, was my finding surprising. Molded carpet padding was under the carpet inside the car and in the trunk, pine straw and dirt was also evident and you can see rust on every piece of metal in the bottom of the car and trunk.

I informed JD Byrider of this and was told that the vehicle reports were wrong (which I seriously doubt). I also have filed BBB complaints. I have had several certified mechanics to look at the vehicle and stated that it was a flooded vehicle and said that was the reason why we had so many problems with the car and stated that is why the car had low mileage. End result, I ended up paying over $28,000 to JD Byrider for a vehicle of Bluebook and retail value of $3,333. The engine is completely gone and due to lack of funds, I cannot afford to purchase another vehicle nor rent a vehicle and this may cost my husband his job. He works more than 26 miles away from home and this is the main source of transportation and public assistance does not run in Braselton GA. Not to mention JD Byrider still wants their payments.

Since I have had the car, it has never gone a month without being towed back to them for issues mostly related to car cutting off, overheating and smoking. In summer of 2009, the car was towed 4 times from my job in less than 19 days. I'm sure the tow truck company has records of how many times my car has been picked up and it definitely does not match up with the records that JD Byrider has on file for when and what was serviced on my car. I was told that my engine was replaced and on more than one occasion, gaskets were replaced as well. I was to believe that new parts were being put in my car but to my understanding from several auto repairs, my parts are faulty and some even had tape on them.

Unfortunately, I don't have any records of when the car was serviced because I was never given paperwork for what was done. I was told that I wasn't supposed to receive any paperwork while I was still under warranty. My car was serviced far more often and kept many more days than what is listed on this report. My car rental receipts can show that. I stopped driving the car completely in June of 2009 because it kept smoking inside of the car and my daughter's asthma was getting worst. I gave up on JD Byrider! Every time I made a payment or got a follow-up call, I let it be known to them where the car was and why I wasn't driving it. I parked the car at my mother's home. I still continued making payments and to this day, I have never missed or been late.

My mom started driving the car a few months ago and has problem after problem. I finally decided to let them look at the car again and I was told by CNAC employees that Mike would have no problem fixing on the car. Their exact words were "Please give us a chance to show you we really care, bring the car in and let us see what we can do". Mike supposedly changed some belts which have already proved faulty by the Chevrolet dealership we took it to. When we got the car back, the trunk wouldn't pop. My mom and dad went down to see about it and at that time, told Mike about the rest of the problems the car was having. Mike then said the gaskets yet again needed to be replaced. His records clearly show that he has already replaced the gaskets therefore meaning that he did not fix them or he didn't fix them correctly while I was still under warranty.

I was sold on this car because I was told that I would have a good condition car that went through a huge inspection before being sold and that I would be covered under warranty even if my engine fall out. I was told that if any real problems would exist in a car, it would happen the first 30 days. My car didn't even last 30 hours. I was coaxed into thinking that they were going out of their way for me and Mike was so nice at first saying that he had his best guys on it every time I called to check on my car. It's ridiculous how much I am paying for this car and the fact that it probably won't even last until I finish paying it off really gets to me, especially in this economy. I just want them to fix the car permanently instead of temporarily because it's costing us all time and money or they could call it even, take their car back and let me be finished.

I've already paid over $7000 for the car and it's not even worth it. I've lost more time out of work and more money than it would cost them to have put better parts in my car. They have been taping and gluing my car up as if it is a kindergarten project and my family depends on that extra car now. I know for a fact that they have not been working on the cars like they're supposed to from an actual employee whom has 2 cars from them. They should be ashamed! I wish I would've done some research on this company. There is no way in this world that every customer of theirs all over the US has had the exact same issues over and over again. And the worst thing is that you sign your life over to them and in return, you're supposed to be fixing your credit and bettering your family's life. How can I do that when I'm paying $14,000 for a car that is worth less than $1000 that can be driven?

I sent my payment in to them and I told them that I had gotten laid off of my job but I had to extra income coming in and one of them they had. I was inform by the manager that even though I sent my payment that because one of my income was gone, that he was breaking the contract with me. I told him that he was not going to get my car so on Monday, December 4th, I was at the gas station getting gas in Atlanta Georgia. A wrecker service truck pulls up behind me and informed me that my car was being repossessed without any warning.

So the possessor told me that I had to wait for the police to arrive and he would put the car back down and he would follow me back down to my home and pick up the car. Well, as soon as he got the car on the rack, he just pulled off with all of my belongings. So as for me, I am going to boycott J.D. Byrider and I am taking them to small claims courts as long as I was not behind in my payment. They should have not came and got my car. I think people that deals like this should have their licenses pulled. The company should be investigated and as long as the person is making the car payment, it does not matter how, he or she does it as long as it get paid.

I intend to discuss a matter involving a car I was part owner of 3 years ago (6/27/07) and returned on (7/23/07). Now, I haven't seen this vehicle or had any contact with it in almost three years. I haven't had a car since then or have driven any motor vehicle. The reason being is because I have no license, I did three years ago though. Since the return of the 2000 Pontiac Sunfire which I seen fit to have since I have a family to take care of and that was my only transportation then and vehicle was too expensive to carry on at that time. In addition, I would like to conclude that I have and always will love the way JD Byrider helps their consumers find great rates, outstanding financing and if on a budget, sky's the limit for the customers served.

Unfortunately, the security of the consumer reign supreme above all and since the Secretary of State's office didn't receive the plates to the 2000 Pontiac Sunfire registered to me and co-buyer Carrie who signed off on the vehicle the day of return (7/23/07). Now I must inform that I have paperwork for proof from the State of Missouri of passed due citations that I owe an outstanding amount in fines. Not only am I receiving these citations, I had no clue about any license plates. Those were supposed to route back to JD Byrider and into the the Secretary of State's possession. I only had a temporary tag, plus the JD Byrider logo plate in the front of the vehicle. The car was even returned with the temp tag on it. I cannot pay the fees. I have no job. I'm in debt as it is.

Let's put it this way what has happened since I purchased this lemon of a car, first of all, the harassment that I got over the years. They would call me every week harassing me for my car payment which I have never been late more than a day if that. Then comes all the times that I had to take my car over to them just so they could put a band-aid on what was broken. Later, I found out that their warranty system was that they use used parts from the junk yard. The one time I was in there, I over heard someone from the garage talking with management to do what ever he had to do just to get the car out of their garage. The latest thing was, I was at the rear end and have been out of work for 3 weeks.

Do you think they could work with me until I get back on my feet and get back to work? But the only thing they would do is give me 2 days and that's all or they will repossess my car. In closing, I have had nothing but trouble let alone, the price in which I'm paying for this car, I probably could have bought 2 or 3 cars. I personally think that JD Byrider thrive on people that are down on their luck or in dire need of a car. In other word, they are vultures.

I understand that in advertising there is a certain amount of play with the facts, especially in car commercials. However, I want to inform everyone that JD Byrider simply goes beyond play to absolute dishonest advertising. JD Byriders advertising states that, bad credit, no credit, no problem. Just $199 down and we will put you in a car. Absolutely false! I understand I have bad credit because like others I have a house that is being foreclosed on. I met the requirement of $199 plus some down on two separate occasions and was turned away both times because JD Byrider on 3815 W. Beltline BLVD demanded a down payment of $4,000. At least the other car companies have the common practice of putting a disclaimer in their advertisement that the really good deals only pertain to prior credit approval. I will spend the rest of the day they wasted putting the facts on every consumer site possible.

All they tell me is maybe tomorrow, we will call you and I never get a call. They refuse to give me a loner car, they said they don't do that but they have done it for others. I go back to wor on the 26th of december and I have no car to get me there. I am going to lose my job if I cant get to work because they have had my SUV so long.

We have tried THREE times to trade that van in for another newer one AT JD Byrider.

The first time was last May. I (Maria) was denied because even thought the van wasn't in my name and I wanted to get one in just MY name they wouldn't do it. My credit was approved but they were "afraid" Mark would get one of the other two cars repoed. (The other vehicle was a Saturn Ion, also financed, and the engine blew in that one in August. We let them take it because we didn't have around 4 grand to fix it) In October, we tried again and were denied because our mortgage was 3 weeks late.

Then last Monday, (before thanksgiving) we tried AGAIN because they decided all of a sudden to refinance us instead of making us wait until January when the van was paid down enough to refinance. How interesting that this rule was enforced all year and then when our engine blows up it gets changed.

We were approved. They said we had two choices. A 2002 minivan with 0$ down or a 2003 minivan with $300 down. (Not to get into our life story, we have 3 little boys and one has asthma so a car isn't a "luxury" for us but a necessity.) I was given the keys to test drive the $0 down vehicle. As soon as we got in my children noticed how bad the interior smelled. Mark took them back inside the dealership and I took the van for a ride alone. The smell in the van was a cross between a men's bathroom, vomit, and dog pee. I'm not kidding. I had to roll the window down. I drove the van up a huge hill by my house to see how it performed. I had my foot all the way to the floor and it wouldn't go over 35mph.

Our original van with them was a 6 cylinder and they said this one was like that because it was a 4 cylinder. whatever. So I get back to the dealership and the salesgirl, Michelle, in this really perky voice goes "So! How was it?" I was like are you kidding me? No way! It reeks and the transmission has a problem. Never did she offer to show us the other vehicle. She also said we needed to come up with an additional $1400 in 60 days PLUS the car payment of $350 (which was up from the $250 we had been paying). We were like why do we have to go through all this when WE'RE ALREADY FINANCED THROUGH YOU AND THE VAN BLEW UP? and you won't fix? Oh, did I mention our warranty was up on Sept. 30, 2009. How convenient huh? Also, we replaced the transmission in Sept. '09 and then in October were told the rack and pinion steering was leaking and need a $400 dollar job. I've noticed other people complaining about JD Byrider have very similar complaints to mine.

So, to make a long story short, Mark got into a loud argument with Luke the finance guy who tired to give our keys back to the van we already owned. We're like NO THEY ARE YOUR KEYS NOW. and Luke leans over in a threatening way and says "You still have to pay off the loan". I won't tell you what Mark called him. The next day somebody from corporate called Mark and said a person that works at the Pittsburgh West Liberty location called her to tell her what happened and she said that is not the way we do business and that we'll get you into a good car with out all the hastle, etc.

Well, its been 8 days and they haven't done crap yet. I have a rental from the service dept. that I'm paying $26 bucks a day for. What choice do I have? We don't know what to do. yesterday, Nov. 30 was the last time I talked to Luke and he said my attitude wasn't winning me any friends there so I hung up on him. I don't care about making friends.

I WANT MY VAN BACK FIXED. Thanks for reading. I WOULD REALLY APPRECIATE BEING CONTACTED BY AN ATTORNEY IN LIEU OF THE FACT THAT I HAVE A SICK CHILD THAT WE NEED TRANSPORTATION FOR. THANK YOU

I purchased a 1999 Chev Malibu LS in September 2007. From day one the car had problems. While the vehicle was under warranty it was taken to the service department numerous times. Each time they would state the problem was resolved, then a few days later the check engine light was on again. While under warranty the Service manager would state things he believed to be wrong with the vehicle but would never actually fis the problem. I have advised them numerous times the car was leaking and overheating. I even went to the extent of taking pictues of the spots from the leaking, once I got off work.

The Service Manager told me it was the power steering that was leaking which meant I needed a new Rack & Pinion as well as a front end alignment. I took the vehicle to another shop and was advised there was nothing wrong with the power steering. I was informed that there was a crack in the head gaskets. I showed the shop all of the paperwork given to me by JD Byrider claiming other work was done. At that time the shop advisind me this was not something that just occurred. They stated if they were doing all of the other work they were claiming to do then they would have saw what was wrong with the vehicle.

Just 2 months ago $300+ dollars was spent with JD Byrider replacing the harmonic balancer, water pump, and the valve gaskets, which they stated was the problem at that time. This caused me to miss 9 days of work. Now less than 3 months later the head gaskets are blown meaning I need a new engine and they waneme to pay them $800 to fix. This makes no sense on vehicle that still has a car note. Not to mention the fact that there is still $5000 to be paid towards a 99 Chev Malibu LS.

Just how exactly do they expect people to be able to pay a car note every 2 weeks when you can't even get to work? JD Byrider claims they are about helping people rebuild their credit when really they are about making the situation worse for you by manipulating you, the people that place their trust in them. I would never recommend them to anyone. I go to work Monday thru Friday at 3am. I'm a women and have been stuck on the side of the road on the freeway multiple times at 3am in the dark. I have missed multiple days of work as well as having to spend needed money on rental vehicles.

Purchased a 2003 Grand Am GT from J.D. Byrider in Appleton, WI in May/2009. We were there about an hour. Applied, approved and left in our "new" used car. The experience was quick and easy. Have had the car since. No problems at all. I've noticed if you actually "look" at what you're buying, you usually don't have many problems. As far as them being harassing? I've also noticed that if make your payments on time, they don't bother you at all.

my purse was stolen out of my car on 11/23/09, i filed a report. I pay jd byrider on every other pay day friday which would be 11/27/09. However my bank accts were closed due to the reason above and there would be a 2 day hold on my cash once my direct deposit hit my acct. I called jd byrider 11/25/09 to tell them what happen and provide the a copy of the police report. Keep in mind the acct is not due until 11/27/09 and i called 11/25/09 to tell them i had no way of getting my money out of my acct until 12/1 and at that time i would pay.

My acct has never had a late pmt. they lady said i will document the acct and it will be okay. So then someone calls my phone and says that that is not acceptable and you need to pay now or park my truck. 1st how can you call me to collect on a acct that is not past due. they continued to call me and were rude and threating to me.

finally i had to go to my bank and have them tell jd byrider the same thing i said and they agreed to hold the acct no apology or anything. how do you collect on something that is not due, and i called you in advance to let you know what happen and this is what happens.

I purchased a car from JDByrider and have had problems with it since day one. It was less than 30 days and I had to have a new muffler placed. Then in less than a year I had major problems to the point where I had to have the whole subframe dropped on the vehicle. Then in less than 30 days after that I had to have a new stabilizer bar placed. Just recently I went for an oil change and when they finished the check engine light was on. That same day I had to have a cam sensor (what ever that is replaced for the check engine light)...and now less than 30 days later, the check engine light is back on. Service is not good, and the head of service always argues with you.

They check your credit before issuing the price of the vehicle, instead of having a set price of the car. This form of predatory lending is causing consumers like myself to get involved in upside down contracts, where the amount due on the car is more than its value, thus making it next to impossible to trade in for another car.

J.D.Byrider is a joke, liar, cons and rip off artist! first I went to buy a car and I saw a truck that I wanted and the sales man told me that it was much more money then I had to put down on it, then a few weeks later when I went to make a payment on the van I brought I saw that the truck was still there so I asked about it again and was told that it was the same amount of money down that I paid for the van, and every time I had a problem with the van I was told that the warranty didn't cover it, and what the warranty did cover they would say that nothing is wrong with it, one time The van was missing really bad so I took it to them to repair and the mechanic started it up and backed it up out of the parking space and pulled it back into the parking space and turned and looked at me and stated that it's fine there's nothing wrong with it!

I yelled at him and told him to drive it he did and came back and stated oh I see what you mean, then they told me that it was the ignition coil and charged me over $100.00 to repair it, I was have way home and it started again so I call and told them and they told me to bring it back on Monday this was Friday I told them no your going to fix it tomorrow or I will call the states attorney general and the BBB, so they told me to bring it in first thing tomorrow, as it turned out it was the spark plugs and wires that needed to be changed, but they did not refund my money for the ignition coil they stated that they just applied the money to the spark plugs and wires

I told them that you charged me for something I didn't need so I shouldn't have to pay for it, that it was their fault that they did not know what they were doing, another time I had problems with the air conditioning and they stated that nothing is wrong with it it's working fine this summer the air conditioning only blew out hot air I tried recharging it but it still blew out hot air and I couldn't take it back because the warranty was expired by then, and another time while it was still under warranty the transmission went and they refused to fix it so again I told them I was calling the states attorney general and the BBB then they stated no no no you don't have to do that will fix it and will pay for the tow.

When the tow truck driver arrived he asked me how long did I have this van and I stated it's been almost a year and he stated that your one of the lucky ones I asked what do you mean and the tow truck driver stated that this is the 5th car he had towed today for JD Byrider two people bought their car last week and it broke down on them today, one guy brought his yesterday and had to tow it back today, and somebody brought one this morning and it broke down on them on the way home.

JD Byrider is consistent with calling you about their money but they don't give a rat's tail about their cars working properly or doing the work that they promise to do. I had an accident and totaled th van and the insurance company is paying them and still they keep calling me asking me when is the insurance company going to pay I stated to them you have to talk to the insurance company about that they (insurance company) stated that they are going to call you!!! in addition to everything else JD Byrider CHARGES 3X's WHAT THE PRICE IS FOR THE VEHICLE for a $4,000 vehicle at JD Byrider it's $12,000 plus interest is that even legal?

my father purchased a van in march 09 two weeks later the engine light came on, we called they was suppose to order a part to fix it. that was 7 months ago and they still haven't fixed it. the window on the drive side motor went out, they don't fix that either. now there is a leak somewhere under the hood that is causing the car to run hot, and guess what, they don't fix that either.

we have had to change the tires on the car and the spare time that came with the van was so old that it dry rotted in your hand. they call you when it is time to make a payment but they do not call when you want to fix something. they con you into purchasing this warranty that covers nothing and when i mean nothing i mean nothing.

if your payment is due on friday, they call you all day long even if you haven't recieved your paycheck yet. and don't answer your phone, they call everybody and their mother to reach you. if they can be so persistant with calling about payments then why can't they do the same about fixing and saleing cars that actually do works.

this is causing us to pay extra money out of pocket. my father is ready to let the van go back because between payments and trying to pay to have the van fixed on it is taking a toll on him. they said that they are there to help you build your credit but they do not explain the bull you have to go through with the car. i know that they don't do much to the car because when he purchased it, it had stuff in it from the pervious owner.

I purchase a 2001 Chrysler Town & Country July 25, 2009. On September the 4th my insurance and my car payment was due. First I called and tried to make a payment with my card, didn't realize that my card was expired. So my insurance agent said theres another way around that, all i need is you tracking # and account # to process the payment. I said great. I dont have to wait until my new card come.I went into the JD Byrider with the same info that I provided to the Ins.Company and made my payment, got my receipt.

September 9th CNAC finance company called stating that they didnt recieve my payment from the bank. I called the bank, seen that the money havent been touch, I called melissa tackett at CNAC put her on the 3 way with my bank. the customer service told me and melissa that CNAC have to be on my bill payment account thats reason why the transaction didnt go through as a payment.

After we hung up with the bank, Melissa stated; well can you borrow the money from somebody. I said' I will see what I can do. Even though she knew all my money was in my account and I couldn't get any money until my new card came. Melissa told me that I have until 6pm that evening to get the money. Anyway I manage to got the money.

Now here come another payment due September 18 I go in and make a payment. CNAC took my payment and told me to stand aside for Herb and Melissa. So they came Herb gave this [story] about by right my car should been out for repo last week due to the issues that they had with me and my card. So Herb said they have to take my car. I told them since I only had the car for what 2 months at the most. I want my car payment; my trade-in back or the trade-in amount of $600.00 and my 2 $250.00 payments that were made toward the car.

So, when I went out to get my things out the van, I called a family member they told me to call the police because they wasnt suppose to take any money from me if my car was not out for repo. When Herb C. heard I was going to call he went back in and came out with my car payment. Ever since then I have been calling both the finance and dealer no one wants to speak to me on this behalf. Cause they no they wrong.

I am currently contacting lawyers and news channels. This is not RIGHT. Something needs to be done.

I purchased a Ford Focus 2000 in June 08, 2008. The first day I purchase the car the car broke down on me they had to tow the car from where I broke down at in Tampa FL where I was living at the time. There after I have had many other break down on this same car. I had the engine change fuel pump, tire problems, ignition breaking down, egr valve change, cam sensory radiator change, back breaks down twice and still having drouble with my brakes at this time.

Back in February of 2008 I was having trouble with the car acting like it wanted to shut off. I took it to JD Byrider, while still under warranty, on 3/3/08 they had diagnosed the car. They tried to flush the transmission to see if that would fix it, it didn't. They then replaced the solenoid. The car ran fine and I thought that the problem had been fixed.

On 8/22/09 my check engine light came on doing the same thing it did before they replaced the solenoid last year. I took it to Autozone and they had diagnosed the car with the following: Troubleshooting P0742, TCC stuck on, TCC commanded off by the ECM-TCC slip detected after off command, probable cause; TCC solenoid failure, open or short circuit condition, blocked passage in transmission, check transmission range switch for proper operation.

I made an appointment for 9/8/09 with the service center at JD Byrider-East Location to check the vehicle. They diagnosed the car. Now that the car is no longer under warranty they recommend that I have the transmission replaced, however looking back on the paperwork for 3/3/08 under customer notes it states :C/S transmission need replaced. Under my warranty this is what is covered: all internal lubricated parts, seals, gaskets, torque converter, and transmission case.

So they had full knowledge that the transmission needed to be replaced, yet they made me feel as if they had fixed the problem with the work done 3/3/08. I feel as if this was a breach of contract as they were aware of this was going to be a problem and only temporarily fixed it. When I spoke to the receptionist about what was actually done in March, she had stated notes from back in 2002 that recommended replacing the transmission. This was well before I had purchased the vehicle.

They quoted me a price of $720.00 (including labor)to fix. The whole purpose of purchasing the vehicle was the understanding that I had decent running car. Now I am going to be either out of a vehicle while still responsible for the car note or alot of money if I decided to fix it.

Well we called them and explained our honest mistake and that we were going to pay them that day. They refused us and said because we were late in our contract it states they can repo our car. We told them we had the money and we didnt mean to be short, but they refused to work with us and now they r taking our car back, we have tried to pay them and get them to take our money but they refuse, if we were months behind I would understande but we are not, there must be something we can do! They are ripping people off!

the day i got the car they told me they would take care of the trunk lock that wouldn't open. it's been a year and half and it still isn't taken care of. When i have a problem with the car they tell me the work has been done but it hasn't. my back door won't unlock or open the passenger door won't shut have the time and they supposedly fixed it. when i picked up the car they never touch the locks and pretty much called me a liar.

im paying over 12000 for this plymouth neon. and it is complete junk. one time i took my car to them to get oil change, transmition screen, door locks fixed, trunk and alignment they had my car for 3 days and only got the oil changed. then got very rude with me because i needed my car back to go pick up my step daughter. i just put my third set of tires on the car because the back end keeps getting chewed up. when i confronted them about this they said they would look at it and get it aligned. it's still wearing them down. i can't afford to take it to another machanic and pay full price for them to do it.

i had to get my car fixed over 4 times in the past year and a half...spent over $1500 in damages and they are charging me $10,000 for a used 2000 ford taurus when the blue book value is only about $3000, it should definitly be a law against this!!

I purchased a 2003 Bravada in July 09. Not only was the down payment not 99.00 as advertised, I paid 1500.00. I had the car back to them twice for front end work. I now have a crack in the manifold that has been there for 6 months because I cant afford to fix it and it isnt covered under either warrranty. My boyfriend lost his job, so financially we were strapped, but we continued making payments on this awful vehicle. We recieved a letter from JD Byrider that we were 17 days late on paymment. 360.00. 6 Days later they came to Repo the car. Now not only do I have to pay 360.00 for a crappy vehicile, I also have to pay the repo fee of 300.00.

On February 15, 2008, I financed a 2004 Dodge Stratus from JD Bryder in Allentown. Once I drove off, the engine light came on indicating there was a problem. I immediately called them to tell them about my engine light coming on after I just drove off the lot to work. They had me come in that morning, and they told me there was a small sensor issue but that they took care of it.

As time went on, the car developed other issues. But the biggest issue up to date is the engine. At times, the car would shut off while sitting at a light; and then, there was a time where it wouldn't start at all. It is very frustrating, because I am still paying on this car and I don't want to be stuck with a vehicle that I can't drive. I have a child, so I don't feel comfortable even having my child in the vehicle. I work late nights, and there have been times when coming home, my car was stalling or the engine keeps knocking. It is a very unsafe and uneasy feeling.

I just went to my mechanic to have the vehicle checked out, and his exact words were that it was not to be repaired and that the engine was going to blow up (meaning, it will die on me very soon, which is why the car keep cutting off on me.). I tried many times to work something out with them, but they refused. But they want me to continue to pay for a vehicle that is unsafe to drive, and they just inspected the car this past March. They passed it when it wasn't supposed to have been passed at all. I really can't afford to get another car and pay for this vehicle. I shouldn't be responsible for making these payments, when they are not doing their jobs by providing me with a working vehicle.

My car was taken to J.D. Byrider on June 8. I received a call on Tuesday that the engine needed to be replaced and that it's covered under warranty. Then I got a call on Friday, the 12th, from David that I need a catalyst converter and a radiator. David called me back, stating he had good news that it's not the converter and that the radiator was clogged so bad that it needs to be replaced. I asked him if it could be flushed. I was told no. I also asked if it could be replaced from the salvage place where the engine came from. David told me no and that it had to be replaced with a new one. I was told about the radiator, after the engine was put in and test-driven on Friday.

David told me to call the finance department, so payment arrangements could be made on what I owe because the radiator wasn't covered under the warranty. I spoke with Nisshon today, June 15, several times before he told me to come in and pay $100 and they would add $37. I don't remember the change of amount.

When I got there, Nisshon told me to pay the cashier and then come into the office to sign the paperwork. Before I did that, I went out to the car looking inside, cranking it, and looking under the hood alone with the lady who was with me. I was asking questions. The finance man said he couldn't answer. His response was he's just the finance person and that I've got to talk to David. He tried calling him, but there's no answer.

I asked to see the bill. Nothing was on the bill, except "needs radiator before she drives this car home." There was a price of a radiator cap for $6.09. Because the engine was under warranty, my co-pay is $26.75. I can fax you a copy of the bill I got from Nisshon before leaving.

Just to mention, before my son-in-law towed the car and prior to it breaking down, you could see the water circulating through the radiator. On the bill, it doesn't state the price for a radiator nor a warranty, nothing with mileage or warranty for engine. Please help. My husband have been in and out of the hospital since November last year, and he have been in there now for the last past 4 months on a ventilator. It's my only transportation, and I'm having problems getting back and forth to see my husband.

I am currently looking for a car. Thanks to J.D. Byrider, my credit is shot and I can't get anything financed. This is what happened to me. I went to J.D. Byrider, because I needed a car and I didn't have much of a downpayment to give for a car. I saw an ad for them, and I decided to give them a call. I talked to the salesman, and he assured me that he would help me get a car. I went to the dealership to apply for a loan. I was accepted and was given the keys to a 1999 Dodge.

The first day I got the car, it started making noises. So I took it back. They said they would fix it and have it ready for me in 3 days. But it took them almost two weeks. I called many times and asked about it. All they told me was that they needed more time to get a certain part for the car. They were taking too long, so I decide to take a bus down to the dealer.

When I got there, I saw my car on the lot, ready to be sold again. I couldn't believe it. I went inside and asked for management, if you could even call them that. He was very unhelpful; all he would say was "Talk to the salesman. I can't help you; my hands are tied behind my back!" On top of all that, they wanted me to pay for the entire time they had the car in the shop, when before everything, they had told me I wouldn't have to pay since I never really had the car.

Upset as I could possibly be, I told them "Keep the car. I am not paying you a dime." Aside form the bad service and outrageous prices, this place is terrible; they rip people off, and they take advantage of people and the hard times people fall into. I hope that our voices are heard, and J.D. Byrider gets shut down for good!

I got 2005 Taurus Wagon, put in all info and told me I was approved. I gave them like 20 references and contacts. I was told that all would have to be checked before I could get the car. They made me put out my account number for the upfront cost of full coverage insurance. Then they said, "Oh, yes it is only $14 down!". Wow, I was in luck. Well then after taking off work to pick up my dream car, the payments were crazy plus they wanted to have an additional $700 for the down payment. What happened to the $14 bucks? Okay, well I loved the car. I spoke to them and they told me "okay, no problem. You will not have to pay the $700 on deferred payment before you get the car". Sweet! On my side again.

I got to get the car on May 27, took off work, excited and got there. The deal is busted again. I had to sign for it, for the deferred payments again but no more upfront. Plus some problems I reported were still not fixed since my test drive a week before. I took it home and drove it for 5 days. On June 2nd, my landlord and I got into some issues about my rent. Well the car started dying while I was driving it. I took it back, plus the old problems making louder noise. They called me the day after I dropped it off and they said "oh sorry, it needs a new catalytic converter" which would be fix for free since I reported it before I drove it off the lot. They called me 4 days later and explained that the part could not be ordered from their old parts carrier so they had to order from someone else and their order was cancelled. Oh, sad. So they ordered another one on Thursday, the 4th of June.

They called me on Monday the 8th of June and told me that they called my landlord and since my landlord said I am being evicted, they will be retaining my car and I will still be liable for the vehicle. Are these people completely nuts or what? I really cannot understand how they can do this. It is a shame that such a company can even exist. I will not pay for this car. My next step is the local television stations. I will file bankruptcy on this if I must, but I will not give them a dime. I am just glad I did not sell my 1996 Accent before they screwed me on this car! It is a shame. I really like the car and the people there. JD Byrider, you have really built up a good team of crooks! I can say that a guy by the name of Maxx was a good guy and pulled no punches. I guess it is my fault, but when a big company promises you something, you should feel good inside and not have to be frightened of accepting a good deal! Yes, good deal. I am sure I will now be sued for a car I do not possess and was never repossessed. Explain that to me.

My car has no alarm but the theft system continues to activate which disables me from using the car at all. This has happened to me twice and I had to have the vehicle towed and repaired twice which cost me $350 each time and I would have to pay the car note which I feel is very unfair due to the fact that I am financing the vehicle from J.D. Byrider. I am current with my payment. When I first started financing the vehicle, there was never any alarm system. This is the third time I had this problem. They promised me that they would fix the problem. Then when I had the car towed to them, they changed their story and told me it was my problem and if I wanted it fixed that I would have to have the car towed to a Chevy dealership where I would have to pay for labor at $90 and the cost of correcting the problem for the car. I was advised by Jason that it would be very costly. Currently, the car is back on J.D. Byrider Property and I feel as why should I make a car payment for a vehicle that I don't have and secondly, I can't use due to the car constantly malfunctioning. They are threatening to continue payment for the car or they are going to have my wages garnished. I no longer can drive to and from work anymore.

I purchased a 2002 SUV on 4/27/09 with a $500 downpayment. I was required to pay $600 in deferred payments by 5/23/09 which I did. My first contract payment was due on 6/7/09. I called and said I had to pay the payment of $180 on 6/12/09. They now have $11000 of mine. Collections called and said I need to go to JD Byrider to talk to Manny about my late payment. It turns out since I can't pay the payment on time, they kept the SUV and my money of $1100. They said to collect my belongings from the vehicle and there I was in there parking lot with my daughter, stranded and in disbelief. I now have to find another car and I don't have the downpayment. I lost time from work. I drive to my clients. My daughter drove to college and now she's withdrawing for the summer. This has been a nightmare. And one more thing, the car was crap.

I took my car in for repairs. This is where I purchased my car. They told me that the parts that needed repaired where under warranty so I had it towed to be fixed. When they first called me to tell me my car was fixed, they only fixed the front wheel bearings and not the other issues with my car. Two days later, they called me to say my car is ready to pick up and even though one of the parts wasn't under warranty, they fixed it anyway. So I get in my car and it will not start so I had to get a jump.

I turn on the heater but it does not work. They did not fix the blower which they said they did. Also my car starts to sputter the next day which they said they fixed that part also. I looked under the hood of my car and they put electrical tape on a spark plug wire instead of replacing it. I paid for repairs on my car that were not done and Mike told me they were done. Something needs to be done. This is so unfair.

I purchased a car from this car dealership hoping to restore my credit. One day I asked for a print out of my payment history and when I received this form I didnot look at it right away, But once I got home and reviewed this statement I notices the first five payment was not applied to the balance of the car and when Iasked to speak to someone about it the lady that I spoke to gave me some kind of story about thats they way they do and I told her that it not suppose to be done that way. all monies suppose to be applied toward the balance of the car. All the payment you make suppose to go toward to balance of the car.

Then she goes on to tell if I had a morgage and I go home and look at it, it is the same way. the first few payment you make does not go to the house it go somewhere else. I told her I have never heard of anything like this in my life. I told her I was gone to try and get out of this car. I have been to several local car dealer and they told me I owed too much money on this car so I cant get out of it. But I can get a car with some money down and me keeping the car, but then I would have two car payment and I am not trying to have two car payment.

When I first bought the car I told the guy that does the fianceing that I need to know how much this car was going to cost me but I never got a price on this car, and they video tape you when you are filling out the paper work and this was one of the question of the paper work did the sale person quote you the price of the car and I said no. I am not signing that because he never told me the price of the car. It was me and my daughter and the fiance guy in the room. I have been trying to get out this car for awhile now.

I recently purchased a vehicle, (2000 Chrysler Town and Country), I took my vehicle home and on my way home the "Check Engine Light" turned on and there was a strange sound coming fron the engine bay. The following day I took the vehicle back to the dealer and they servicec the vehicle replacing the radiator cooling fan and replacing the Evap Canister.

I went and picked up the vehicle at around 6:20pm and when I took it I noticed that the A/C was not working so I let them know before I took the vehicle, when the checked the vehicle I was told that it was the A/C Compressor taht was lock so they told me that for the folling day by 1:00pm the vehicle would be ready, When I called to notify that I was on my way to pick it up they told me it would not be ready for about three days but it wasn't ready.When I was finally able to take the vehicle home again the "Check Engine Light" turned back on and the vehicle overheated.

The Check Engine light was this time supposedly from the Torque Converter. So they sent it to get the Torque Converter replaced and also replaced the Cooling Fan since the first time they replaced the fan it was with an aftermarket cooling fan much smaller than required, causing the vehicle to overheat. After I took the vehicle home again on my way home the vehicle overheated again, when I called the dealer they told me to take it back and when I asked if they would loan me another vehicle they said NO. I'm still waiting on the overcome of this transaction but would like to have the deal cancelled and my money refunded.

now are 99 chev cav is sitting in our drive way broke once again and they said we were out of warranty so they told us to bring car in and they would see what was wrong the car was bogging down no power they told us they could not figure it and suposible spent $400 dollars in parts and told us to take it to the dealer to have it checked out they thought it was computer problem /wire harness it was not the daler said their were major eng problem with possible hed fracture and the funny thing is they replaced that also the dealer said the thought the put the wrong size hed in we called jd and the service manager said they refuse to fix it then we complained to CNAC ther fiance co they said we are not part of JD buy rider they didn't seem to care all they want is money so they said when we get to 2500 they would do a traid in and i said what for another lemon

I purchased a car from JD Byrider in June of 2008 when I was down on my luck, and my daughters first birthday was just a few days away. I got a 2000 malibu and i was reassured all cars go through a 2000 point inspection. Well the very next morning the car cut off on the freeway (on my daughters big day) I tried to call them and they wanted me to pay for a tow truck. I was on the freeway with a car full of kids and its 8am. It took the tow truck about an hour, he took us down to jd byrider and the sales rep was very rude and didnt even want to let me use the phone to call someone to pick us up.

Anyways make a long story short, the gas gage was broken and the car was just out of gas. My radio also didnt work. I shrugged it off as a honest mistake. They promised they would take care of everything asap. Well a year later, my car is still falling apart, I have to take it to them at least 2-3 times a month for the same problems, Ive asked them to fix my brake lights over and over again. I've been pulled over 7 times for my lights. My car is loud and you can hear it from a mile away. Its constantly overheating and blowing toxic gases into me and my child's lungs who happens to have asthma. They keep saying they fixed it but the same problems keep occurring.

I even took it to an auto zone because the check oil light keeps coming on, the employee said that the parts in my car didn't look new and were probably spray painted. I was furious. My brakes have been crap since the beginning and they always say they are waiting for the parts to come in. They never call when your car is supposedly finished and ready to go. They have kept my car for up to a week after it was finished. When I drop it off and tell them all the problems, they always say that that they dont have enough time to do all the things. but they will see what they can do. But they sure dont forget to call to remind you to make your payment. I never get any paperwork when I pick my car up. I stopped worrying about it because i know i will be back in a week or two because whatever trick they used to make it okay is not working. They are rude and never return calls.

DO NOT USE. I wouldn't even refer an enemy for that ridiculous $200 referral program they have! I have missed so much work, they wont even offer you a ride to or from anywhere to drop your car off when there is a problem. I literally live 2 blocks from them and they woudlnt even give me a ride home. But they sent someone to house when I was in the hospital to collect my payment. They said they were checking up on me. Ha! I have had to rent several cars and kept them longer than i needed to because they wont even call when your car is ready to be picked up.

From the beginning I've had problems with the car JD Byrider sold me! With in the first two weeks I had to take the car back because the transmission went out on me, after that it has been the brakes. I have never had a car that has to have the brakes replaced every two to three months. Now that my warranty has expired and have to pay full price for any work that they do, I have to look to other places to get my brakes done because of what they charge. I've been to two Just Brakes in the Tampa area and two other places to get my brakes done and no one will fix them because my brake system is contaminated and it has been that way for a while.

I've tried to let JD Byrider know, but all they keep telling me is it's normal wear and tear on the car. Then want to charge me just to look at it! I don't have extra money laying around for all that, and the car was like that everytime they fixed my brakes and master cylinder, I was told it would cost me over 1400 dollars just to fix the problem, now if I had that type of money I'd have a car with NO car payments! another thing is the car had over 100,000 miles on it from the beginning! CNAC does not mind harrassing you for the money $13,000 that they have so smoothly overcharged me for.

As a result I am now driving with a contaminated brake system, and faulty brakes that no one will fix without solving the whole problem, and eventually they are going to completely go out.( and they will still want their money)

I bought this car on the Idea that I would improve my Credit. That's what they say in there add,Good cars for people with bad Credit. Yet it should be-We'll sell you a car just to see how much abuse you can take. I happened to get a better deal than most,considering all the consumers that have already complained, my car has only broke down once and I replaced the radiator Myself. You see, First thing I noticed was the front end had markings on the frame of a part that was from a junkyard. That is when I realized something else when my fan belt broke. I thought I bought a six cylinder yet the belt I bought did not fit and it was actually a four cylinder.I except full responsibility for this, since I never counted the spark plugs.

Anyway,my real problems started from the first time I was a day late(over a year of on-time payments).The reason was, I was laid off because of work slowing,yet I started a side job.This side job I was working on wouldn't be finished till Sunday and I would be able to pay them on Monday instead of Friday,my regular day for direct payment from my bank account,witch I canceled the day I was let go.I called CNAC and let them know I would be getting a check on Monday.On Saturday half the people that I used as references called me and stated that CNAC was looking for me and I missed my car payment.Six family and friends for one day late!This was after I called and let them know my circumstances.This happened everytime I was a day Late regardless if I call in or not.I've begged to stop calling other people and they state -you signed that a day late we can take your car back and call these people anytime this happened.Harassment is a light word for the way these people work.

I've been dealing with this for three years and just recently past the halfway mark for the amount I have to pay for this car.I paid $11,000 for a this car, $180.00 every two weeks that's worth maybe $2,000 now and I still owe 5,500.Trying to get your credit status upgraded by this company is not only a Joke,its Humiliating,and the lack of respect, Degrading you to all the people you know(you have to list 12 peoples names addresses and numbers to CNAC just to get through the Financing part of buying the car,(thats all the people I know by the way).Never working with you,I'm convinced they make money somehow by Repossessing these vehicles. I still make these payments out of spite just to not let them ruin my credit completely. This Purchase has to be the worst mistake of my Financial Life.

They could careless who they hurt or step on in your family to get they're money.I'm just barely holding on in this economy and to have this added stress of your worst nightmare of someone to owe money too.OK I have to tell you this One last situation-It was a Friday my car payment is due. I get another call from CNAC, this day is the due day, not a Late day, yet I've already been called five times to make my car payment(this happens every time on my due date).It happens to be 7:30 pm and I answer the phone happy that I have a Check in hand and let them know I will bring cash to the office in the morning.

This seems to outrage the manager john that I would even consider waiting until tomorrow. He told me I still had time to Go to K-mart which has Check cashing and after cashing the check for a 5% fee, go to Western Union and Electronically send him the payment. I said this would probably cost me $30.00 to pay my payment in this manner. He said if I don't pay it tonoght I could lose my truck before I got up the next morning.These are the tactics that they continually throw at you if you are going to be a day late,not to mention the numerous times they say with Contempt "you can't find anyone to loan you the money!".These people are ruthless and I could go on all Day about similar situations. Someone Please Help...

I bought a car from JD Byrider in July 2007. The car has constantly been in the shop for the same repairs. The first problem the vacuum hose disconnect. The next the brakes was replace twice. Then the transmission was given problems. The car had problem accelerating up hill. It was slow and sluggage. The e problem was fixed. The problem came back again, this time i gave the car to my cousin to have his mechanic to look at and he said who ever worked my transmission place it back in the car wrong and did a boched job repairing.

The transmission is hitting up against catalyst converter and causes it to make a loud noise. I have given these people close to $2000 dollars to repair a 1999 Plymouth Voyager which had 92000 miles on it when I bought it. According to the blue book I should have only paid $5000 for this particular car. They continue to harrass me and threatening me. Even have the towing guy from roads to recovery Tom call me twice a day. Something has to be done with this company, because no matter what car you buy from them is always $10,000 dollars and their financing % is high.

The transmission is no good at all. The car is parked

Further to my letter below and after sending the letter I have noticed that they have changed the sticker on my window of the engine oil change due date but I never asked for a oil change in the first place.I sent the vehicle in to have a EGR valva replaced and also to have my brakes fixed.

On 12/02/2008 my wife and I purchased a 2005 Dodge Caravan from J.D.Byrider on Victory drive in Savannah Georgia. Approximately 3 weeks after purchase the engine light came on and stayed on and I also noticed that at speeds over 60 miles per hour there was a rather severe shudder on the steering when braking lightly or hard.I took the van back to the dealer and I spoke to David who appeared to be the person in charge of the workshop. He told me he would get someone to check and see what was the cause of the light coming on. After a mechanic did the check, David told me it was the EGR valve that needed replacing and that he would have to order the part and as soon as it arrives he would call me to let me know so that we could book the vehicle in to have it repaired and he said that at the same time then they could check what the problem was with the brakes. He said he suspected the rotors needed replacing. He also told me that they had removed the original EGR valve and said that I would lose 10% on my fuel consumption driving without the EGR valve but that he would get one within the week and he also said that he would waiver the co-pay fee that I had would have to pay on the brakes and the EGR valve because we only recently bought the vehicle.

One month went by and when I went into the dealership to pay the instalment I asked David what was going on about the EGR valve because he had not called me and it had been a month already. He told me he had tried to call me and then he started stammering as if he were not sure of his facts or was possibly lying to me. I do know for a fact that nobody had called me from J.D.Byrider concerning the repairs. So he started asking the lady who works in the office if she knew about the part and eventually when he remebered where to look he had realized that the part was there and had just forgotten about it. A booking was made for my vehicle which turned out to be another month later. Finally, I got my van in yesterday 01/31/2009 to have the EGR valve replaced and the shuddering brakes seen to.

I sat and waited at the dealership yesterday while the vehicle was worked on. When they finished working on it, about an hour and a half later, David came up to me and said the EGR valve had been replaced and the vehicle was good to go. When I asked him what about the brakes he said, "Oh right, you said they were squeelling didn't you?" As if he had totally forgotten about the brakes that needed to be repaired. Then he called a mechanic and asked him if he test drove the vehicle and the mechanic replied that he had and that the brakes were not making any noise at all. He too was lying because in the time that I had sat there waiting for them to repair the vehicle I had only seen the vehicle move once and that was from the inside of the workshop to outside into their parking area. I specificly told David on two ocassions about the brakes shuddering and now he had once again messed up with what he was telling me. I never complained about the brakes making a noise, I complained about the sever shudder on the steering when braking and he even said it sounds like rotors on previous occassions .

He offered no apology, he simply turned his back on me and walked away and left me standing there like a fool. When I wanted my keys back, the lady who works at the workshop reception area told me I had to pay the $25 co -pay and when I asked her why I had to pay when he said he would waive the fee, her reply to me in a very agressive tone was that I had already got the labour free and I must pay. I told her that since dealing with this workshop I have been very patient up until now but it has been nothing but trouble for me and I will take my van elsewhere to get the brakes fixed, she simply said "Just give me the money".

Why did I have to pay for a job half done after he told me he would waive the the fee and then still have to be treated with the utmost disrespect by David and the lady working with him? Why did I have to pay an extra 10% for my gas for over 2 months because David could not do his job properly and I have to suffer for it? I do not feel that I have been treated fairly or with the respect that I deserve and I especially do not like being lied to because the workshop staff are incompetent . I hope you will address this with you're employee's because if I had been treated like this when we went in to buy the car, you never would have gotten our business. If I remember correctly, in the presentation we were shown when purchasing the car, your number one priority was taking care of your clients. This experience shows me exactly the opposite and I feel that I will not recommend you any further to future clients. I do not feel that it is out of the question to expect you to reimburse us for the 10% of gas mileage we lost in the 2 months waiting for your employees to do their job, or the $25 co-pay for the repairs.

I bought a car from JD ByRider in January 2009 in February 2009 it started giving me some problem. I call JD Byrider and informed them about some of the problem they always say drop the off but can never say when they can look at it. On March 8, 2009 the car ran hot I called them the next day to tell the car had ran hot the only thing they could say is bring the car in and leave it March 24th, I explain to them I couldn't wait that long because I needed a way to work. So they drop it when I got a change and they would look at it when they got a chang because they had other cars in front of me.

On Friday March 13th, the car broke down I called them to let them know the car had broke down. The next day I had to get me another car because needed a car for and called them and them to come get they car back. After they found out I had got me another they wanted to be nice and try and get the car fix they even offer me another car. But I told it was to late when I try to work with them they would not work with me. I am very dissapointed because this were not the first car I had bought from them. The car they sold me this time it like they went out in the juke yarn and put something together. A week later they came got the car. Then after they got i they still using my bank information to withdraw from money account.

I would for them to refund my money back

On 2/12/09 another car company referred me to JDByrider because my credit rating is zero - not good, not bad it's just zero. The other dealer thought sure they could help us. I got atleast 4 calls on the 12th and another one on the 13th to confirm were were coming. When we got there the original salesperson Carlos immediately handed us over to Robert - Please note this complaint is not against Robert - he did his job and was very respectful.

To continue, we filled out filled out the papers (all the time thinking we'd get a car) Got interviewed (still thinking everything was going well) and went outside to wait the results. My wife and I make $60K a year but this last year has been expensive and since we normally pay up front for everything, we had $400 for a down payment. The next time we see Robert, they want to put the loan in my son's name and take my wife off - absolutely not.

Bottom line was then $2000 down payment. We left after spending an entire afternoon there. Our conclusion was because of our income they wanted to bully us out of $2000. Not happening. Their whole application process is liken to being interviewed for a job - they wanted to know who was going to drive the car (WHO CARES???) they need 10 to 12 personal references along with the financial information. The entire experience at JDBYrider of Augusta was humiliating and stressful.

I recently went to Shottenkirk in Fort Madison to purchase a vehicle and they said that my loan was denied based on a vehicle repossesion at JD BYRIDER. I contacted CNAC and spoke with Trina. She looked into their files and couldnt find any car loan that I had there, because I have never purchased or co-signed any loans for that company. On my credit report it lists a 6,531 involantry auto repossesion and I was told that there wasn't anything that they could do for me regarding this matter. I DID NOT PURCHASE OR FINANCE A VEHICLE WITH THIS COMPANY AND I WOULD LIKE IT OFF MY CREDIT REPORT!

I had to find a co-signer to finance my vehicle. I have four children and am trying to restablish my credit and this does not help.

I purchased a 2000 grand prix in sept.08. since day 1 this car has given me problems on top of problems. everytime I take it to the service dept the claim to fix something but it never is. I have spoken to many people about this car but it seems to not be working. im tired of going through this. when it comes to their money they don't hesitate to call. I just wanna get rid of this car without it hindering my credit because I had the same issues with them. it was automotion auto sales on beaver st here in jacksonville. they had 2 give me 2 cars and they both were lemons.

I went to JD in November 2007 to get a car because the car I had was having trouble with the front end. I thought we were getting good deal because we didn't have the money for a large down payment. We got a blue Kia (blue lemon)to start with. Within the first three months we had the car it had to be towed back the the shop to be fixed eight times. This car could not be fixed. After not getting any satification from the company we went to corporate aobut the breaking down of the car and them having it more than we did with in the first three months.

Corporate made them trade us cars to one that would actually run for more than a week. They gave us a Buick LeSabre. We have now had this car for ten months. Since we got the Buick we have been asking the service department to fix a sensor on it. It has been to the service center many time and still has the old nonworking sensor in it. Now we are dealing with the motor in the Buick. In November the intake valve blew. They towed it in and took three days to fix it. leaving us with no car.

A week later the whole motor blew on the car on the interstate, leaving us stranded for hours beside the road. We had to call into work the next day because we were stranded so far from home, causing my husband to loose his job. We had to rent a car to get home. They replaced to motor with a used motor. Two weeks later they had to come and tow it again because the in take on the used motor blew. Now two months later the motor is knocking and leaking oil, the car has to go back to the shop leaving us with no car once again.

My husband has lost his job by car breaking down and his not being able to get to work. I have missed two days of work at 8.00 for this car breaking down.

I used to work for this company and I have seen first hand, them running unauthorized credit cards numerous amounts of times. The finance manager, Johnathan K., has made employees search through month old credit card information slips that were supposed to be destroyed but were instead stuffed in boxes and had the employees run any past due customers to ensure he would hit his numbers. I've seen him accidently repo vehicles and he has given blank sheets of paper for customers to sign. This is a VERY unprofessional business just out to make money and they dont care who they have to walk all over to get it. Just the other day I've seen him repeatedly call a gentlemans mothers house for hours upon hours, harrassing this poor woman simply because he is getting paid to do it. Something needs to be done about this business before they push more and more people furthur into debt illeaglly.

Please help, I went to JD byrider after they had gotten my number by enternet surfing. I ended up buying a 02 Ford Tarus on July 2, 2008. To this date which is Dec. 27,2008 I have had so many problems with it. Upon test drive it would not start. That should have been my red flag. The next day I had it home my check engine light came on. Then weeks later the car begain cutting off with out warning. Several times I was doing more than 45 mph.

On Sept. 26, 2008 the car shut down while I was driving in the rain with my kids on board. A police officer had to help my dad get it over to a safe place in the road. I then had it towed and when the car arrived to the dealership it started with no problem. I have been over charged. My car is only worth $1500.00 but they charged me 12,000 with 7,000 finace fee plus 1,600 down. I was told I only had to put down $1200. I now have a paymnet of $377.00 a month.

I'm pretty much stuck no one will trade with me because the car is worth nothing. I was over charged and misslead to think I was buying a quality vehical. Which to sale quality vehicals is part of their mission statment. What are my options. I pay way to much a month for a car that is out of service every other month, I have only had this car 6 months. The corperate office knows about how they got over on me. Now they won't even give me a better car.

Well i bought a 2001 Grandam in october of 2008. First the transmission went out. they gave me a rental car with bad tires that i had 2 flats in. then i got my car back a week later and its overheating and the air doesnt work and the seat is broke. so i had a payment of 200 dollars due on november the 28. i didnt get to go pay it till the 29 and now they wont except my payment so now car is on the repossion list.

I was a hit an victim, car totaled, my insurance paid car off, JDByrider promised to put me in a vehicle until they fond out I'm on unemployment, which never made me miss a car payment. Then wouldn't let my mom so-sign, so I was royally screwed. No car, no nothing.

I had to complained and call corporate for them to repaired it sooner..I also mention that there was a scraping sound coming from the wheels and asked to check it out..they stated that everything was fine... as of this posting I am without my car again for the 3rd time because a couple weeks later the rear wheel locked up leaving me at the red light and the police had my car towed and stored which is going to cost over $150 to get out / I contacted jd byrider corporate number I was given and after explaining the situation and requesting a supervisor I was told a supervisor was not available. I contacted the local service dept and they stated they would try to recover the vehicle but not sure when...they did not sound friendly or helpful. Something needs to be done. I want my money back

I work two jobs and my day job requires that I have reliable transportation which is the reason that I bought the car in the first place. My day job work on commission only and if I cant make it to my sales appointments then I dont get paid. My night job is not to happy with attendance during the times I cannot not get a ride to work.

i have been disrespected and emotionaly scared please help all i wanted was to fix my credit and get a reliable carbut in the end i have been disrespected and right now the car is not working the oil is leaking evrytime i stop at a red light it cut off the service engine lite is on and i am scared to take it to them because of all the bad thing i have read about the online

i thin they should be tought a lesson an be maid to pay not only me but everyone that they have put through this.

i had purchased a car here before well i had a wreck and totalled the car. I had to contact jd byrider about the wreck, they told me i had to purchase my next car there, to keep from owing them what the insurance company did not cover. when i got there to purchase my next car i was limited to what i could by to stay below the amount i could finance. well i found a car and got it and have had nothing but problems with it.

every time i contact the service department they cant get it in to look at it. i asked for a loaner car and they want to charge for it. i already make high interest payments on the car i bought there and when something is wrong they want to charge me more. then i got to thinking and if i cant get my vehicle in the service garage that tells me that way to many cars are going there.

now it is winter and cold my heater does not work and they are telling me that i have to wait. what am i supposed to do drive a car that has no heat or pay for a rental car. they talk this good warranty they have and u have to wait to have anything done. i have several problems with the car and cannot afford the rental car.

I was lied to by Tom saying that my credit was bad. I was told that I had to pay every two weeks to keep up with my payments. Tom never put in the computer any specific dates even though he told me specific pay dates. Now after six monthes all the payments that I made have only paid for the late fees. My friends have been harrassed at home and work and no principle have come off of my account.

I have been harrassed and my friends have been harassed and the loan that I was given at the shop is not the same as the one on their computer. The loan papers were a fake and I will never own this car.

Purchased a car from J.D. Byride in November of 2007. The car was repossesed when I made an early payment. The car has had an overheating problem, and uses a lot of oil. The car was up for inspection this month, November 2008. It did not pass the imessions because the computer system was a mess. I am paying $12,000.00 for a car that is worth blue book $1,500.00. Also I had a fender bender with the car.

J.D. Byrider will not sign the check over till I fix the car. They also called my insurance company and told them I was comitting insurance fraud. I noe have a car that I can not drive or fix that I am paying $161.25 every two weeks for. Can not drive to and from work, must ask for a ride or borrow someones car. The stree has caused me to have irregular heart beats.

Me an my wife went up on Monday believein that they go by ur income but when we got thier we sat thier for 2.5 hrs thur lunch an then we talked to the cnac company an we believed we were ok an then they pulled our credit an told us we are ok an we should have our new van in less then an 1 hr then they cnac guy comes out an tells us that because i had a credit card on my report we would have to have 1000 down to get a new car they have it on thier windows u have to have approved credit but they have a panfilt sayin they dont go by ur credit they go buy ur income they are liers an cons they need to be put out of busniess or need to do waht theysay they do which is go buy ur monthly income they have a scam an then u have to meet their need for income now me an my wife are drivin a van that has a broke strut tower an rust all over the rocker panels an we have to find away to fix it

Tena would call my employer saying to call their office.

On June 21st she threaten me again I told her to come get their damn car the key's were in the glove box. They never picked it up.

On Friday the 13th of July we took the car to the car lot and handed over the keys.

On Monday, the 16th I signed release paper's stating the reason I turned the vehicle in because they refused to work with me on the car payment's due date.

On July 20th received a phone call from Denny saying they could rewrite the loan but I'd have to pay another down payment, pay all past due payments, as well as storage fee. I told him NO the company wouldn't work with me then I will never do business with them again.

Starting July 23rd I got phone calls from a salesmen named Mike I'm just calling to see if you'd be interested in a car loan call me at 330-458-000 and ask for Mike.

Stress because I was being charged a late fee, constant phone calls on the answering machine, phone calls being made to my employer to give a message to me, and I had to reschedule my work so it didn't interferre with my brother working until I could go get another car for myself, sending me a letter stating I defaulted on the loan, I didn't have insurance on the car when I did up till July 31st full coverage, and then the company having nerve to call my unlisted phone number asking me if I wanted to come in for another car loan. That went on for 2 month's tell I finally threaten to press charges against them in September.

Now I get a phone call from my employer saying they are going to garnish my wages for this damn car for over $6,000. and yet they didn't do a damn thing to my daughter and son-in-law when they turned in their vehicle or my brother when he turned in his truck because they didn't do repair's properly on it. I have only 5 days to appeal the case.

I get a call on October 16th saying that my payment is late. I thought WHAT!!!! I don't owe anyting until February so of course they are threatening to take the Van when all I owe is 1139.00, It is paid up until 2009 according to them. I am so tired of dealing with them. They constantly call and harrass me, in the situation they are completley in the wrong, but they make it look like I am the one. Then they lied to me saying that I knew I owed I am just trying to get out if. GOd knows I am telling the truth

they should be ashamed

I went to the JDByrider location at Florida Blvd, Baton Rouge, LA a month ago and was approved for a vehicle but they only had super old cars with extremely high mileage that I "qualified" for so I walked. They kept calling so I went back this past Saturday 8/9/08 I was once again approved for a 2003 Hyundai Sonata but they wanted $1100 down. They had printed out the paperwork where the car was $10495, they agreed to defer my downpayment over three payperiods. I would have to bring in $500 on 8/15, $300 on 8/29 and my final payment of $300 on 9/12 equating to $1100. So, I presented them with the tax rebate advertisement for the up to $500 tax rebate which states if you are qualified and approved for a vehicle and have $500 or more in hand they will match it with $500 increasing your downpayment.

Well, I showed them this paper and at first they didn't want to honor it but had to of course; so they said they would honor it. So I told them I would bring them the $500 on Monday 8/11/08 and we agreed I could do the deal. So, I returned today Monday 8/11/08 and they tell me I don't have enough income, mind you my income has increased in the last month by an additional $400.

Bottom line, they are joke! I qualified the first time with less income, and the check stub info I gave them Saturday when they were willing to do the deal is the same they had today plus I brought additional check stub info from my second employer. Dustin is one of the CNAC finance persons there and he was no help! He even suggested that I put more money down. That's what it was all about in the beginning and why they "denied" me credit. They did not want to honor their advertisement of $500 tax rebate.

I am very upset because they waisted my personal time then cost me hours at my first job because they were trying to figure out a way to get out of this deal.

In 2006, my husband and I purchased a car from JD Byrider. It was the worst mistake we have ever made! At the time, neither of us really knew anything about buying a car from a dealership but in retrospect, it was an aweful deal and experience. We decided to go to JD Byrider because we really needed a car (obviously) and from the commercials we were made to believe that they would help us get into a car if we had an income. So, we went to JD Byrider and the nightmare began.

When we spoke to the salesman he asked why we needed a car and we explained our reasons for needing a car. Then he proceeded to show us some cars that he felt we would like while he explained that we can only buy a car that we need, not that we want. We didn't really think to much about that because we just assumed this was how they helped people and it was a part of the program. To make a long story short we ended up having to choose between two cars. We test drove both cars but one car made a knocking sound when you made a turn so we got stuck with a 1997 Chevy Lumina worth about $1200 now (remember we really needed a car).

We started proceeding to agree to buy the car because we thought we could afford the car. We didn't think $360/mo for the car was to bad for a payment and that it was something we could afford. However, we had to make the payment bi-weekly and the car costed us about $10,000 which comes to about $18,000 after interest. So, we still owe about $5,600 on a car that is worth $1,200! We were so dumb. Not only did we pay more than 5x's what the car is actually worth we paid it for a car that we really didn't choose.

We have been paying for the car for about two years now but now they want to take my car because I needed to pay $74 yesterday and I want them to wait 2 weeks. They have been calling all day today and yesterday over $74. I understand I owe $74 and 2 weeks is a little long but I will pay for the car like I have been. The whole deal was screwed anyway because they are PREDATORY!

Since I purchased the car I have learned all about and protested against PREDATORY LENDERS. PREDATORY LENDERS exploit people and prey on those that are desperate and in need. JD Byrider has locked us in a bad deal and I wish I would have known what I know now.

At this point, I have paid so much money to JD Byrider for a car that isn't even worth $1,500! The are harassing me about $74 and want to take the car. They told me to park my car in the parking lot until I can pay the $74 but I just want to call back and tell them to pick it up because they can have it back. They can repossess my car because I can buy a better car for less than it would cost to pay off the Chevy and its repairs. AS far as I am concerned, I have already paid at least 3xs as much to them as they probably paid to purchase the car.

In 2006, my husband and I purchased a car from JD Byrider. It was the worst mistake we have ever made! At the time, neither of us really knew anything about buying a car from a dealership but in retrospect, it was an aweful deal and experience. We decided to go to JD Byrider because we really needed a car (obviously) and from the commercials we were made to believe that they would help us get into a car if we had an income.

So, we went to JD Byrider and the nightmare began. When we spoke to the salesman he asked why we needed a car and we explained our reasons for needing a car. Then he proceeded to show us some cars that he felt we would like while he explained that we can only buy a car that we need, not that we want. We didn't really think to much about that because we just assumed this was how they helped people and it was a part of the program. To make a long story short we ended up having to choose between two cars.

We test drove both cars but one car made a knocking sound when you made a turn so we got stuck with a 1997 Chevy Lumina worth about $1200 now (remember we really needed a car). We started proceeding to agree to buy the car because we thought we could afford the car. We didn't think $360/mo for the car was to bad for a payment and that it was something we could afford. However, we had to make the payment bi-weekly and the car costed us about $10,000 which comes to about $18,000 after interest. So, we still owe about $5,600 on a car that is worth $1,200!

We were so dumb. Not only did we pay more than 5x's what the car is actually worth we paid it for a car that we really didn't choose. We're screwed!

We have been paying for the car for about two years now but now they want to take my car because I needed to pay $74 yesterday and I want them to wait 2 weeks. They have been calling all day today and yesterday over $74. I understand I owe $74 and 2 weeks is a little long but I will pay for the car like I have been. The whole deal was screwed anyway because they are PREDATORY! Since I purchased the car I have learned all about and protested against PREDATORY LENDERS. PREDATORY LENDERS exploit people and prey on those that are desperate and in need. JD Byrider has locked us in a bad deal and I wish I would have known what I know now. So, to anyone who reads this no matter how desperate you may become for transportation please think twice about going to JD Byrider because they will swindle you out of as much money as they can and then if you ever hit a bump in the road they will threaten to take your car...... even for $74!

I finaced a car with jdbyrider while residing in ga jan 07 they had me do the loan over in feb 07 I moved back to ny in sept I was pulled over by a police officer he gave me a ticket because he said my car was not registered in the state of ga I still have to go back to court on 07/16/08 in march 08 I insured my car in the state where I decided to stay which is ny this is when the headache began I needed a title sent to dmv and to the ins company larry gurly sent a voided title and dmv would not accept it the supervisor of the hauppauge dmv gave me detail papers that jdbyrider was to send in order for me to register the vehichle

I have faxed the information at least a 10 times I did a title search and seen that this car has been purchased 22 times I can not drive the car legally because in my state the car has to be registered and insured I have now stop paying my car note as of 04/15/08 and do not want this to be reported negatively on my credit the car I purchased was a 2001 ponitac grand am I have already pd 6500.00 for this car and was told I owe another 8200.00 I do not know exactly what to do I do know I do not want any thing more to do with jdbyrider or cnac they also at one time went into my bank account with out my permission and caused overdrafts and late fees they also did not follow the FDPC they have disclose information regarding my account without my permission.

On Wednesday, May 28, 2008, my son and I took my car to Jd by Rider , shop, (that's the company I'm financing the car with), because it was running hot. I had a doctor'e appointment that morning (I'm 8 months pregnant), so I got to Jd about 12pm- they close at 5. They took the car right in- Steven came out and said that they were going to replace the water pump and thermastat (which is covered under warranty, So my son and I waited. The shop eventually closed, but Steven and the guy that was working on the car stayed to finish it,

Around 6pm, Steven drove my car out to me from the back, and said it was ready. He said it was "normal" for the tempature gauge (thermometer) to go uo to the line right under the "H", since it was so hot outside- he said everything was fixed, gave me the key, and I left, I went about a block and heard a squealing noise- I knew they were probably already gone so I'd bring it back on Thursday 5-29-2008. Now they open at 8am, I had another doctor's appointment on Thursday 830am- when I was driving the car about a mile after I left the shop on Wednesday 05-28-08, the temp guage went back up to the H and the red light came on- I'm definately bringing it back!

So on Thurs morn I left my house to go back to Jd by Ryder, as soon as I leave, I hear that same squealing noise, I get about 4 miles from my house and there's a loud knocking noise in the engine- I take it straight to jd by Rider, Steven took it right in- I didnt have to say anything, it's like he knew it wasnt fixed, I of course told him what was going on with it- I told him that I needed my car, I had to get to the doctor, so he had an employee take me to the doctor and pick me up- I got back there to the shop around 1030am, they werent done with the car so I had a friend come and get me. Linda, also works in the shop, called me around 0330pm and said the car is ready- that everything was fixed,

I go back to the shop, I talk with Steven, he said that the Napa thermastat they put in didnt work for some reason, that my car would only take a thermastat from GM, so they got one from there and put it in- once again he promised everything was fixed- he said the squealing was the coolant that spilt on the hoses, but that they cleaned it off, the knocking noise in the motor, was because of it still running hot. "but everything is all fixed now, the temp guage stays in the half mark," that's what he said, so he gives me my keys, I walk out to my car, before I even unlock my door, I notice a big dent with a scratch on the driver's side- that wasnt there when I took my car there!

I go right back inside- I tell him it wasnt there before, steven immediantly walks out to the car, he looks at it, then says right away, "We'll take care of that." He didnt even deny it! He knew he did that to my car- So we went back inside where he set up an appointment for me to bring the car back so they could take care of the dent and scratch- free of chrge- I told him I wanted to wait until after I had the baby- I have to much going on right now to have to take off work to get another thing fixed! So he set it up for August 4 in the computer, finally, I leave.

Now I live about 30 miles one way from this place, I get about 8 miles from home, and its in the red again! I get my cell and call Steven- he says I could bring it back and they could send it to GM so they could find out whats going on with it. Why couldn't he tell me this before? Instead I wasted my 2 days off work and the car runs worse than it did before I took it there!

At this point, it's now 445pm and they close at 5- i'm tired at this point, I didnt have enough time to get back out to him or gas! I asked him if he would provide another car while mine was being fixed- he said no not in the contract, but my car was suppossed to be fixed! So I had to take off work on Friday 05-30-08, so I can take my car back to them and figure something out about a rental car- that they won't pay for. I've contacted their corperate office, I should be hearing from them in 7 business days.

I purchased a car from this dealership on March 21st, 2008. I agreed to make deferment payments towards my down payment of $1400 on 4/4, 4/18, and 5/2. On Friday, May 2nd due to financial issues I was unable to make payment but I did put it in the drop box over the weekend. They acknowledged they received payment on Monday but on Tuesday, May 5th, they repossessed the vehicle.

I am without a vehicle and the $1400 I paid on the down payment. The only thing they are telling me is that I want have to worry about seeing the repossession on my credit report and if I want the car back I will have to pay the full $9,900.59.

I Purchased a 2000 Buick Century from the JD Byrider franchise in Tampa Florida on February 20th 2008. Iniitially I was to make a $850.00 down payment but at the signing of the paperwork I was told that I would have two deferred payments of $250.00 before my payments of $183.00 would begin. I made the initial $250.00 payment on March 8,2008 and had a second payment due on March 21,2008. I could not make the payment on friday the 21st and I called CNAC to make them aware that the payment would be made on monday the 24th.

I was told that they would see me on monday. When I returned home from work on monday and called the dealership to inquire about the vehicles license plate that was supposed to be picked up on friday so that I could make the payment and pick up the tag as well, The repo man was in the driveway. I was on the phone with a Mr.Hisham and was told at that time that I would need to pay off the balance of the loan in order to retrieve the vehicle. I began checking consumer complaints regarding JD Byrider and found that I am not the only one who has been victimized by this unscrupulous car dealer/finance company.

I am a working class citizen that doesn't have $1100.00 to just give to these people because of their bad business practices. My family is out of a reliable vehicle and transportation woes are numerous. And to top it off, I suffer a serious blow too my credit score(that was supposedly being rebuilt) because my payment was two days in default.

Felt disrespected, humilated and lost time with my family and chance to find another vehicle

unable to purchase another vehicle because some months the payments have posted others they will say Im several months behind. unable to afford to purchase a new car becuase of the repairs I have to pay for this car.

My husband and I bought a 2000 Chevy Prizm from JD Byrider at the end of March beging of April 06. We got and interest rate of 25%, but we had a car. About a month goes by and the car motor blows up. My husband check the oil in the car, there was no oil in the car. they sold us the car without doing and oil change. We call JD Byrider's towing, the will not come and get the car beaceause we live out in the country and it was too far for them. So we had no way of getting the car to Columbia.

Our car sat for 8 months not running. During this time we made all of our payments on time. Finally we get an offer for someone to take the car to Columbia for us for free, well we couldn't refuse this. We get to Columbia and they tell us that they will call us when they find out what is wrong with the car and what they are going to have to do to fix it. About a month and a half go by, almost two months and we haven't heard anything from them.

We didn't make one payment, something came up and we needed the money. they call us to collect the payment. My husband gets on the phone with them and tells them we are not paying until we hear something about our car. They say the car is ready to be picked up. We go and pick up the car, they won't tell us what was wrong with it. All they said was that something was wrong with the motor. Now when we bought the car our warenty stated that for every 1,000$'s they spend we pay 25$. We paid the 25$ and took the car home.

As I am geting off of the exit, the check engine light comes on. At first I didn't think anything about it, I thought that it would go away. It never did, we went and had it checked. The computer read System too lean, Sensor 1 miss fire, Sensor 2 miss fire, and sensor 3 miss fire. After that we call and talk to them and the dealership, they say bring it in we'll look at it. We couldn't bring it in at this point in time beaceause my husbands car needed a clutch, so we were only driving the one car. My husband decides to check the oil, to see if it needs and oil change. He tells me to come and look at the motor. Me, I know nothing about motors, so he tells me that the motor that they put in the car isn't for the car. He said that the motor mounts don't match up, that the car is only being held in by one bolt.

He had one of his friends who is a machanic just look at the motor. He says that he can't believe that a dealership would allow this. So we continue to drive the car due to the fact that my husbands car needed a clutch. It got worse. The car had no power at all, if for some reason I had to get out of someones way, I wouldn't be able to, if the car was floored the car would start to loose power and shake, and jerk forward and back. The car would also pop out of 4th and reverse.

We are tired of dealing with they lies and the ripoff. We are paying 10,000$'s for the car, we were trying to get rid of the car at one point, someone looked up the KBB value of our car and said that the book said $2,500. If that is the case we are being charged more that double for the car. I want to be done with them, my husband and I are not driving the car anymore, we bought another car that runs perfect.

I got my car in dec of 06, I thought that you know these guys are great they help build credit I'll get a nice car that i can pay on monthly that would help me get back and forward from work and school. Well, that was not the case. The first month of me having the 2000 oldsmobile alero, The car was leaking oil and cooleant, I thought this was strage considering the fact i just got he car and they had this great warrenty and ae checked the car before i purchased this vehicle.

Brought it in to get fixed, got it back a week later, Still Having the same problems with the car. So i called and told the guy that i still wasn't fixed,He said bring it back we'll ty gng i thought ok fine. Brought it back, Got it back two day later, Same problem when he told me that he personlly fixed it. I called the manager asking for another car,He said Blatenly no. Told me to bring it in t service again, i did and had to pay 200 out of pcket to them.

Problem still wasn't fixed. I said i'll just try to a outof pocket i did around 300 that i didnt have to give. Went to atlanta to see family on my way back the car stopped, windows wentdown and would not come bckup, air conditioning wentout. Car started jecking and driving slow over speed limit of 50. I was stuck on side the road for a day. Got back told JD Byrider, The guy was screaming at the top of his lungs, Told me he didn't care about my car he was only concerned about my payment. I told him since you guys dont want to help, i'll get a laywer he laughed and said cant no one help me. So i refsed to pay the car note, until got my lawyer.

He called leaving threating messages on my machine which i saved. He said things like i cant wait to see you walking, I will never have another car and that i wonder why people never give guys like you a chance. (i'm guessing by me being black). I don't know what to do?

It has left me scared that i will walk the rest of my life. I cant afford to by a car. It has left me emotionaly and mentally disstressed.

I got my car about a year and a half ago and since then i have been having multiple problems everything on my car is falling apart from the engine to the the exterior the car is beginning to rust and nothing seems to work right. I pay 3 times more than what the car is worth without interest I pay about $320 a month for a 98 chevy malibu. when I bought the car i did not realize this I understand I stuck with the car but being a 22 year old working full time and also going to school full time makes it a little rough to pay it off when it seems a though my princible isnt going down any. Im not sure what to do about the problem because they arnt any help and they are very rude every time I talk to them almost as though they are looking down on me for having to buy a car with them.

my ex husband purchased a car at jd byrider and they said they could not sell him a car unless i went on the note with him. I told them we did not live together. They said that was ok it wouldnt affect me. A little while later the car started running sluggish. He called them to tell them that the car was not running right. They said the warranty was expired.

A little while later he got up one morning and the car had fallen to the ground. He had someone look at it and they told him that it could not be fixed. The whole front end had broken and was leaning to one side.He called them and told them to come and get the car he was not going to pay for the car unlees they give them another car. They would not do that. They said that he would have to pay for it because it was financed through cnac.They brought a wrecker and took the car.

Cnac started harrassing me at work. I told them I did not ever have possesion of the car and I was not paying for the car. They put a garnishment on me in 2002. I lost my job for illness. I did not hear from them anymore until Saturday 04/14/2007 demanding my financial status or they are going to supeana me to court. What are my legal rights if any. What can I do about this. I would appreciate some legal advise. sincerely cheryl Peyton

I purchased a 97 buick lasabre from jd byrider for my son on may 2006 and he started having problems with the car the next week out of the car the lights would not work,the arm rest was broke and the car start stalling we took the car back and they fixed all the lights but, the one on the passenger side, instead of fixing the arm rest they broke the lock on it.

My son was stopped by the police and was informed that the car was not registered at motor vihcles I call JD By rider and they told me the car was registered. I called motor vehicles and they told me the car was not registered I inreturn called the car dealer back and they told me to tell my son to bring the car out there and they put dealer tags on the car. I thought when you buy a car if you don't already have one that you get temporary tags not hard tags.The next month he had to take it back again because the gas gauge was broke the fixed that. Two months later he had to take it back because the fuel pump busted and the car cut off my son had to pay to have it towed back to them.

Two months later the egine went up and my son called to have it fixed and they told him he had to make an appointment well before the appointment the car cut of he called the tow truck to pick it up and he was busy so the car sit down town for two days in a tow away zone and it got tow by the time the two truck could get there. JD Byrider picked the car up from the city impound lot and sent us a letter stating they have the car and they were going to sell the car and if they sell it for more then he owed they would send him a check we haven't heard anythin yet. I called the cooperate office several times put in a complaint and was never notified. I then called back and asked for the head man I left him a message and he never returned my call I belive they know that they are selling people junk cars. I would apprieciate it if someone would investigate this car dealer and if they sold the car wasn't me and my son suppose to sign the title because both of us was the co-owners.

I am paying for this car that does not even run right and I cannot trade it in because I owe so much more than what it is worth.

I purchased a 1999 Pontiac Grand Am from them in 2003. I was consistent with my payments for one year and then lost my job. I paid small payments - definitely not full payments - over the time that I was unemployed. I got a great new job - informed JD Byrider of the new job and that I would be able to begin making 1 and a half payments each week starting with my first paycheck to catch things up. The 3rd day at my new job - they repossessed my car.

I purchased the car for $11,000 - paid over $5,000 the first year ($100 per week). Anyway - they then said that they sold the car for $3200 at an auction, so that now makes $8200 that they have collected on the car. They then said that I still owed over $8800 and took me to court. Guess what? I will be paying for that car FOREVER now at $200 a month. It is HORRIBLE! They don't help with credit - they absolutely destroy it!!

I had bad credit and was turned down for a loan in many places. I went to JD Byrider and they were the only ones I could get a car loan from. They sold me a piece of junk 1996 car that was worth only $3,000.00 for over $11,000!!!! It has since broken down and they told me they would fix it for over $1,000!!! I am disgusted at their tactics and I cannot believe that it is legal to do such a predatory transaction.

They prey on people in these situations, who have no credit and although it does help in the long run with establishing credit, they sell cars for 3 to 4 times what they are worth. I called and asked them to give me a new car and just add what was left on my loan to the new car, they refused. I have found out that a spark plug was screwed in incorrectly which is what caused the damage to the car.

I have been spending money on rentals because I cannot afford to pay the money they want and they also had my car for over a week before they let me know what was wrong with it. it is sitting in a garage somewhere collecting dust. They refuse to work with me at all. I have 1 year left on the payments and owe over $5,000 on a car that isn't even worth half that anymore.

I HAD TO DROP MY HEALH COVERAGE AT WORK BECAUSE OF 25% wage garniment I HAVE HIGH BLOOD PREEESURE.

In 2005 when I Purchase my car I was told that they would do oil change and minor maintence on my car between 9-5 Monday through Friday by apptointment.

So I called Monday the 23 to set up an appointment for Nov 8 at 4pm and was told they only do oil changes 8-9 am. Which I can't do because I work 8-3 everyday. It seems like they are not living up to thier word. I know that seems like a small thing but to me it a promise. It would be like me saying would pay on time and paying late. If you check my record you would see I always pay on time and more then the required amount.

This is not a good idea.

OK. Here is the story with JD Byrider and the entire locations within Georgia.

I currently live in Florida. But I purchased my car in Georgia. In December 2005, I made a down payment on an overpriced car (pontiac sunfire 1997) where the payments to cover the down payment were agreed to.

I made the payments like I was supposed to. Then I lost my job at the end of February.

After resurfacing in Florida, CNAC and its company harassed my mother and father about where I was, got the NYPD involved (when it shouldn't have) and looking all over me. They forced me to make this payment. I said to them that I just moved to Florida and just got a full time job down here. Ever since then, I have had to deal with some of the nastiest black men and women on the face of the earth.

I am a black male who is speaking on this. Race is a factor, because I would have a better relationship with a real car finance company.

I am about two steps from complaining to the Mayor of Georgia about CNAC's business tactics. If I have to and I will I will take this to CNN and the national news media if necessary.

I have received poor customer service and nasty attitude. I made a payment one time and I wanted to verify the payment through my credit card. The woman inexplicably says to me. Well, you'll have to wait because I'll make sure that this is correct.

I was stunned to hear this. Now, I don't know whether these black women have not had been properly taken care of or not sexually satisfied or what, but the bottom line is that there is a lot of poor customer service running around both offices in Georgia.

Consequences, I have had to be broke just because of their stupid tactics. I have been emotionally damaged because of this.

I purchased the car on May 17, 2006 (Wed)from sales rep Robert Barnes. I called them on Fri May 19th. I let them know about an electrical burning smell and when I turned the radio on the A/C would come on. While driving at night my headlights would blink on and off. My left turn signal stopped working and then my oil change light popped on. Also the cruise control wasn't working.

I called JD Byrider on May 19th to inform them of all of the above problems. I have taken the car back a total of three times to try to resolve these problems. I also took my car there because the change oil light came on. However after they told me they changed the oil prior to my purchasing the car. About 4 days later the light came back on and after checking the oil the oil registered as empty. JD Byrider's female associate, I think her name was Marlisa, told me my repair problems were not covered under the warranty . The total amount of the payment was $800 cash downpayment.

I had to get a rental car for Jun 3- Jun 5 so far since the business is not open on the weekends.

I was unemployed due to lack of transportation and had to remove my daughter from her day care provider. I was a month late on the rent and had several utilities turned off.

Was referred to this company to help purchase a second car (minivan)and was turned down because their is not enough money left after paying all my bills. When the loan officer was filling out the expenses form he included some expenses that does not even apply to me. Someone contacted me by phone to look into this but never contacted me again after I had explained what happened. The dealer told me there would be no problem in getting the vehicle. My family was looking forward to the van then are hopes were destroyed when I was told about not having enough money leftover. I feel this is false advertising on their part cause they say noone is ever turned down.

I bought a 95 honda civic in march 2005. Only a month passed and it started giving me serous problems. Everytime the car would heat up or I'd been driving for about 20 minutes, the idle would drop way down when stopped at a light and the car would shake really bad to where all my mirrors would shake and the car would want to stall out. I had to put it in park everytime I stopped to prevent this from happening. I took it to the mechanis @ JD byrider 7 or 8 times and everytime the problem was not fixed or they would tell me that it was normal for a Honda to idle so low and shake like that.

It got to a point where I didnt want to get behind the wheel of the car, in fear I'd be stranded on the road. Even though the car was under a lame 10,000 mile warrany, they seemed to replace a part here and there but could never admit the car was doing what I said it was doing. I missed work, was late for work, had to pay for a tow truck to get it towed back there on one occasion as soon asi drove it off their lot and they would lways refuse to pay for a rental while it was in the shop getting worked on.

I pay $160.00 every 2 weeks and have fallen behind due to the fact that my money had been going to paying for rides, tow trucks, losing money at work meaning I had to use my checks for groceries and not making a payment. If I'm 1 or 2 days late, they call and harass me and threaten to repo the car. I know I got ripped on the financing part as I had no choice at the time, I had bad credit and no other option. I pay 320 per month for 3 years which comes out to roughly 14,000 and kelley blue book value is only around $6,200.

I purchased a 1995 isuzu rodeo from this company. I have been making my payments on time all the time there were a couple instances where i received telephone calls from them stating that my payments werent made when infact they were made but never processed this happened with the payments made by phone. in december a payment was taken out of my checking account by this company with out me authorising it.

I called my bank and told them of the incident they are being investigated for obtaining a fruadulent payment. I started mailing in my payments at the end of december to the cranston address i did the same with my january payments and my february payments . On saturday feb 4 my bell rang at 8 30 in the morning i look outside only to see my truck on a wrecker i asked the guy what he was doing he said taking the truck i said to him i mailed out my payments for that and i have the money order receipts for them i showed it to him he said he still had to take the truck s not been released by teh car company i called the car company on saturday only to find out they claim of them not receiving payment

he stated he got the payment for december but not january i trtacked my money orders only to see that they are still outstanding they were never deposited I found out on february 6 that the payments that i mailed oout on the first of februeary have been received .

it is extremely suspicious that they received dec and feb payment and not january and they all had the same address written on them now i am stuck with paying a repo fee in order to get my vechicle back which is paid forup until march 3rd.

Where to begin? Well, how about some back-ground. I am a 31 year old man who had to file bankruptcy 2 years ago due to my old company closing it's doors 4 years ago and leaving me with out a job for almost 2 years, as well as a conniving banker who ruined my credit by using scamming me out of a home.

So after the car I was driving up and died I had to find a vehicle to get me to work. Seeing as how my credit was poor I had no choice but to go to JD Byrider and look for transportation. Being desperate and having no money to put down I choose a 1996 Pontiac Grand Am. After taking it for a test drive and settling on a price of around $6000, I took her home. After two weeks I had to have the car repaired. They had to replace the water pump and the gas tank. Yes, the whole frickin' gas tank.

Apparently it had rusted through completely in the short period of time I had the car. After getting this wonderful machine back home, I again had to have it repaired within two weeks, the alternator had gone bad. I picked the car up and was ready to pay the deductable of 25.00, when I was informed I owed nothing. Three weeks go by and I have to make another appointment for bad brakes. My appointment was a MONTH away. Fine. Okay.

In this time CNAC, the finance company, called to let me know that my account was red flagged for 25.00 due for the alternator repair. It apparently didn't occur to these people to let me know about this new charge, when I picked the car up I was told that I owed NOTHING. It also didn't occur to them that I was making weekly payments directly to them at the drive through, where they could have told me. Fine, I paid my fee.

I was also not informed that when I paid every two weeks, I was incurring late fees. I had talked to one of their representatives at the time and had been told that there was no problem with paying every other week. Well, after being verbally assaulted on the phone today by the acting manager I've had enough. This company has called family and friends to get a payment of 63.00. Again, I was told there was no problem with paying every two weeks in the past. On top of all this my brakes are not fixed and the check engine light has been on for over a month now. The maintenance shop is booked solid. Oh yeah, remember this closing price of around 6,000? After fees and interest I'm paying 8,200! Lovely. So what do I do? I've filed complaints and gotten nothing in return.

And I was also told today that if I did not come up with 69.71 to catch me up the manager, and I quote verbatim here would come get the Motherf***ing car and dock my motherf***ing paycheck 25% a week! It seems to me that this is a no win situation. AVOID JD Byrider and CNAC at all costs!

I purchased a 1999 Pontiac Grand Am SE from the dealership back in March 2005, my payment history with them is good as I am tring to rebuild my credit. They have stood behind the warrenty of the vehcile pretty much. The alternator went bad they chaged it, the muffler was bad they took care of it, the water pump went bad they took care of it. Sounds good right well consider this I was told by the sales person We inspect all the vehicles thourghly and all this happened since March luckly I purchased the warrenty. Well now I have had to take the car in twice because it makes a rattling noise twice it's taken care of I was told by the service manager Brian oh we are not charging you anything. Now I'm going to have to pay the GM dewalership here in town $75 per hr to explore what the noise is with no promisses.

I purchased a 1995 Lexus SC 300 from the dealer in April of 05', I just found out last week, 9-19-05, that the car was a Total Loss, after receiving a letter from the Attorney General's office. The letter stated that State Farm had not reported the vehicle on a timely basis to the DMV as a Total Loss & that the title would be branded as a Salvage or Reconstructed. I contacted JD Byrider immediately since there was a document signed at the time of loan closing with CNAC, JD Byrider's finance department, that stated that the title was good & was told that Mr. Albritton, part owner, would have to contact his attorney. Keep in mind, that there are laws here to protect the buyer from purchasing a Total Loss or Salvage titled vehicle without it being disclosed.

I contact the Attorney General's office & numerous local attorneys & was told that the only thing that could be done was to return the vehicle to the dealer, receiving all of my money back, the dealer then returning the car to the auction (since they had an agreement with them as well stating the title was good), & then the auction returning the vehicle to the dealership that they purchased it from & contacting the individual that traded the car in knowing that it had been totalled, which is fraud.

We waited 4 days to allow Mr Albritton, with JD Byrider, to take care of things on his end & was told that it wasn't his problem, that we would have to take it up with State Farm, the insurance company, that did not report it in a timely basis to the DMV. Well, we did not purchase the vehicle from the insurance company, nor did we choose to purchase a Salvage titled vehicle, nor would we ever purchase such a vehicle since they are of minimum or no value at all!!

Mr. Albritton is still trying to charge us the $11,000.00 for the vehicle, $16,000.00 with finace charges for a Total Loss vehicle??? I have contacted every state office in reguards to this matter: Attorney General, Louisiana Used Car Association, Ken Booth (KNOE) an investigative reporter, & the primary owner of JD Byrider Monroe (Ronnie Ward). I am not just going to go away. We do have legal grounds & will continue to fight this one out!!!!

She can't afford any of this, by the way. She is a full time student and working a full time job to make the payments on this car. I am trying to investigate if the car was sold to her legally and if she can return this car voluntarily without the dealer reporting this on her credit report as a bad mark.

I bought the car two months ago for well over what it's worth. It's a 1997 Dodge Stratus 2.4L DOHC 4 Cylinder. The car looked immaculate when I bought it, but I can only guess they did a good degreasing of the engine and good cleaning job. The car's a total waste and I'm paying $146.76 every two weeks. The brakes have problems like crazy and sensors keep going out.

I've owned the car for 2 months and have been able to drive it for half that time. The service center took 2 hours to fix the rear brakes completely and the oxygen sensor and they had time to drive it, but I had to wait a week and a half to get it in there to fix it. Meanwhile me sitting there with a broken expensive paper weight. JD Byrider will get you a car, but you better be prepared to use that optional service warranty. They apologized profusely on the phone to me when I told them my brakes quit working while driving the vehicle. I guess they don't want somthing like a death caused by their idiot service going on their impeccable record.

I'm completely broke because I have no way to get to interviews for jobs since my car seems to never work.

light. This is all time off of my job.

when in and coolant is in the oil.

Would not be able to look at car right

away. I have to rent a car.

posted payments 2 days. late.

First they blame for the car break down
and obnoxiously will not hear any one
else's side. Than when pay two pay
payments their attiude of they did not

make a mistake cost me a rental car.

all are alway the customers fault.

I have at least a 500.00 rental
bill. Missed time at work. They do not wish to listen to reason and they

threaten people.

I took my vehicle to JD Byrider's maintenance department for repairs. I had an antifreeze leak and the vehicle made a horrible noise when driven. I was told it needed intake manifold gaskets. It was returned to me four days later, unrepaired and in worst condition; it wouln't run if I took my foot off of the gas pedal and it still made a horrible noise.

Before leaving the maintenance shop I was told by Tom, the head mechanic, that it was some levers and that once the oil filled them and pushed the air out the noise would go away and that I had to drive it for the oil to fill the levers. I returned the vehicle to the maintenance shop three days later. (I did not drive the vehicle that weekend because it would cut off at every stop sign on the way home-and all the way back to the maintenance shop on Monday morning. JD Byrider still has the vehicle and it is still unrepaired. It is now two months later. On many occassions I was told the vehicle would be repaired on a certain day and the day has changed ever since.

Twice I took a trip from my home in North Carolina to Akron, Ohio on the word of JD Byrider stating my vehicle would be repaired and ready on a certain day. The JD Byrider employees new I was driving from another state to pick up my vehicle and both times it was not repaired and I was told another day the vehicle would be ready. My account with them is not behind, my vehicle is under warranty and no one has an answer as to why my vehicle still is not repaired. I am highly dissatisfied with the service of JD Byrider and everyone they claim they are not associated with such as the maintenance shop, the finance company (CNAC) and all of the employees that I talked to concerning my vehicle.

(to which is still on going). WEll as of Sept 22 the car was put back in the shop for: ignition shortage,window still leaking, alternator,window(s) not going up an down,horn (stays on) and there is more to which I can't remember, but we will see if this is fixed correctly.

I went to JD Byrider because I had ruined my credit in the past years, and was ready to fix it. I knew going in I was going to pay too much for the car, and a high interest rate. They wanted $800 down, (which I couldn't afford), so they offered to 'defer' the payments. I spent 3 and 1/2 hours geting 'approved', and going through the motions. I signed the financial documents,but they wouldn't let me take the car unless I had full coverage insurance, (at the time all I had was liablity).

The next morning I called my insurace company and they wanted $500 to start a full coverage policy. I called a few other places, and again, with my driving record, wanted at least that much down. Obviously with the cost of day-to-day living, and the $700 'downpayment' they wanted, I would not be able to afford this right now. I contacted a friend of mine that works for a car dealership and he talked to his finance manager there. He stated that as long as I did NOT take physical possession of the vehicle AFTER I signed the finance papers that I was not legally responsible, and I could 'pull out' of the deal.

When I called the dealership the salesman gave me a hard time (which I expected), I apologized for wasting his time and told him what my friend had told me. He told me that the bank had already given JD Byrider the money, and they couldn't reverse that. I argued with the salesman for over a half hour, and he told me he would give the finance manager my message, she was at lunch. About an hour later I called, she still 'wasn't back', then 2 and half hours later I called, 'she was in a meeting'. I finally realized they were like any other used car company and giving me the run around.

In September of 2002 I reluctantly purchased a 1995 Nissan Sentra from JD Byrider of Madison, WI. I say reluctant because I had heard MANY complaints about the quality of vehicles they sold prior to my purchase, however, I needed a car to get myself to work and my child to daycare, so I took a risk. Little did I know I would be yet another recipient of JD Byrider's scam to get people to buy their vehicles that are unreliable, unsafe and over-priced (they soaked me $8,000).

It is now June of 2003. I haven't even had the car for a year and have already had to put a brand new starter, muffler and several other odds and ends into it. The total in repairs so far has been close to $2,000 in 9 months of owning it. Now the alternator is completely inoperable and the car is dead. Not to mention the dashboard lights have never worked and it's fun to drive at night not being able to see how fast you're going or how much gas the car has in it. After the alternator went dead,

I decided that I'm not going to put another penny into that piece of junk, nor am I going to continue to make payments on it because I REFUSE to do so. I am in the process of surrendering the car and I will warn everyone I know never to purchase a car from JD Byrider. They are the worst car dealership there is, in my opinion. It was the worst mistake I've ever made.
When a person purchases a vehicle from a dealership, they expect a reliable and safe vehicle for their families and themselves. They expect to be able to trust the company that they purchase the good from...that the good will be free of defects or else your money back. JD Byrider doesn't work like that. They con people into buying their lemon vehicles at a very high price. JD Byrider has never heard of the word quality and good customer service. They outright lie to their customers and rob them. JD Byrider has no business having a liscense to sell vehicles.

The damage the purchase of this vehicle has cost me has been severe financial difficulties. I am a single parent who works full-time, and rely on a vehicle to get me back and forth from work and my child to and from daycare. Not only did I struggle financially to fix everything that broke down on this car I had only had for 9 months but in the long run my credit report will look bad because I simply could not afford to keep putting money into repairs, as well as my bi-weekly payment to CNAC, and had to surrender this vehicle because of it.

We purchased a car last may of 2002 all of our payments were on time etc. My husbands job had been steady for 10 yrs. In October he was laid off. They told us previously if you no longer have the job you had at time of purchase the car goes back.So we didn't tell them about being laid off.

We kept trying to keep up the payments but got behind. They kept sending things to the wrong space # although they knew exactly what it was so letters would be returned.

Mr Michael Squier (an employee) came out one night said he had no plans to take the car just wanted to ask some questions. He said good night and that was it. This was march 20th, 2003 and when we got up in the morning the car was gone.

We waited to be notified that they had the car, let us know where the car was to get our personal property out and how much we needed if we wanted to get the car back.

Finally on 4/3/03 I wrote to them requesting all of that and of course no reply. I wrote again 4/18 still nothing from them.

I asked where we could pick up our belongings: 2 baskets of laundry, my purse, cash, atm card, granddaughters new car seat, etc. No Reply..They charge a storage fee for your personal property too.
Finally on May 12th we get a 72 hour notice to pay balance owed on the car (we no longer have) or mess up our credit reports. I would like to know if all of this is legal?
BUYER BEWARE! especially from the Mesa store!

When husband was called back to work he couldn't go because of no transportation and we are about to loose the roof over our heads any day now.

I was looking for a good dependable auto to use as a faimly car and I also needed to rebuild my credit. I bought a 1974 Ford explorer. I paid $300 down with the agreement to pay $125 for the next four weeks to meet a $800 down payment. After the first day the truck dies it starts up again after about five min, or so the truck did this four times in the first week twice while I was on a busy Interstate.

I called to complain and asked for my money back they refused They said I would have to bring it in and they wood fix it, I asked for a waiver of payments un till it was fixed they said they would consider it as a repo0ssesion if I dont pay on time. The car was to be put in the shop on a monday it wasent hauled out untill tuesday. They will not tell me where my car is who is wirking on it and that they have no idea when I can get it back. but I have tomake payments untill then

I have no way to pick up my kids I must pay someone to take me to work that is over an hour away from where I live.Icant even save money to buy something else because I am afraid not to pay them (JD Byrider)

we bought a 97 lumina from them and waited for 6 hours and we got the carand we were so angrey that we sat there for so long we got the car home and we forgot to tell them at the car needed struts and they asked why we didnt tell them and we told them we forgot because we sat there to long and they wont fix it.. what can we do

In September 2002, I purchased a '93' Ford Taurus from JD Byrider. A couple of weeks of driving the car, I noticed that the car would just stop running and would be difficult to start. Sometimes it would stop right in the middle of traffic and I would be stuck there for minutes. In October I took the car in to be checked out, and JD Byrider called me and told me that they could not find anything wrong with the car, that they drove the car 30 miles, which when I purchased the car it only had 106,000 miles on the car. Every time I take the car in they always say that they can never find anything wrong with it. I do not have that kind of money to get it repaired and my warranty is about up. Yesterday March 2nd my car stopped on me again and it wouldn't start for 2 hours. I am not sure if I want an attorney involved, but i would like the option if I changed my mind.

My daughter bought a 1995 Chevy Cavalier from JD Byrider in the summer of 2002. This is now January 2003 and the car has come up for state inspection and the car will not pass. We have called JD Byrider because from day one there has been on oil leak which the heads need to be replaced and a very intense gas smell. We have had the car repaired over and over and put in so much money that it is turning out to be a true lemon.

The company has said its your problem for the warranty has expired since the milage has gone over what they consider to be over warranty. Now she is stuck with a car that needs extensive repairs plus paying a monthly bill on $300.00 They sold her the car for $7900.00. She is on a fixed income and cannot afford the car any longer,but needs this car for her job. Once JD Byrider sells you a car they do not care about you anymore, and its your problem not theirs. This is wrong and something needs to be done about this company.

I have put several hundread dollars in the car to try to get it to past admissions.

My husband was looking for a car. We walked into JD Byrider.They could not approve him alone (so they said) so they suggested I sign for a credit check. Despite my reluctance I did it. They then said they could approve us for a car. They were the worst 4 cars on their lot. I voiced my displeasure and told the sales I was not interested and left my husband there. That evening he came home with one of the cars telling me that the sales rep co-signed for him because he was hard up for a sale. Approx 3 months later I find a copy of th contract that shows me and my husbands name on it. My husband then tells me the sells rep told him it was the only way he could get him in a car. I immediately tried to contact managment at JD Byrider.

I talked to Jeff Costa who told me he would look into it and call me back. After several weeks I never heard from him. I went the their establishment and insisted that something be done because they perpatrated a fraud. This is when he told me that his sales rep and my husband and brought the contract to my home for me to sign that same evening I had done the credit check. I explained to him that I havent seen his sales rep since the orginal evening and I never seen the contract until I had contacted him about it. After getting their District Manager involved they took the car back and refused to give my now estranged husband any of his money back. So to settle that issue they sold him an older model car to same amount as the orginal car. So about 3 months after having several problems with my own car I go to try to get approval on a loan to get me a car and they tell me I have car loan already. Come to find out it is the car that I had not signed for.

I have since contacted Jeff Costa who told me to call General Manager Weston Barr who has told me to contact CNAC (bank holding loan). The bank has been of no help and neither has JD Byrider. All I have asked for is a notarized letter from them stating I have no finacial or any other obligation with them. Weston Barr has admitted I don't owe them anything. Now am struggling immensly with poor transportation and cannot even get another car. I am now having to use my down payment on repairs on a car I could have traded in, just to be able to get to work and care for my 3 children.

I am without reliable transportation. Emotional stress and anguish.

Robert, my husband & I purchased a 96 ciera odls and the exact day before signing any documents for the car we notice the service engine light on and brought it to there attention. They said they would fix it for us at their expense since the problem was there before purchased. So since they said they would take care of it but we had to sign the contract first. so we did.

Since the car needed to be checked and fix we was not going to take the car home but the manager in the service dept said that it was safe to drive the car like that and they will take care of it at a later date. Standing with him when he stated this was a representive from CNAC and one of the bosses in the sales dept. They each stated to us that they will fix it and not charge us for anything since this was brought to their attention before purchase of the car and confirmed after purchase of the car. And now all we have been getting is the run around about this problem.

The consequences is that the car engine light is still on and the car isn't running right due to this, the car cuts off in and out at times during driving which is very dangerous. Exspecially since I have my 3 year old in the car.

I explained the items I've had to replace/fix above. Whenever I get in this car it makes me feel very unsafe especially with my 4 year old. It seems like it breaks down alot and some mornings it takes a long time to start. I have spent around $2,000 fixing this car total on top of the thousands I spent buying it.

I have put over $650.00 in repairs on the car. There was no basic maintence done to the car by JD Byrider, which resulted in some of these repairs. I specifically asked if it had been checked and was told yes. My car runs 1/2 the time. I have a preemie child who requires alot of medical appts which I have had to miss due to car breaking down.i am unable to get work because I am not sure car will get there. I live 20 minutes from store, Drs, ect...and need the car to get there. I am still paying car payments for car that is Lemon. Also, the acct mgr for CNAC has been calling the references I gave and informing them that I am behind on my car payments and that I am in big trouble.

I have two children, and i am scared to drive that car anywhere now a days. I have had to borrow someones car back and forth to work or get a ride. I have had to take the time off of work just to take it all the way out there.

Well, my ordeal with jd byrider started when i went to look for a dependable used vehicle, I checked with the BBB of arizona and they said they were members in good standing (I later found that the arizona division has numerous complaints against but they are not doing anything about it and advertised them as premier BBB customers?) The drove the car 2 miles and the clutch came loose, i hobbled back to the lot and 4 hours later they said it was fixed. I drove home and then found out that it refused to drive in reverse or move, byrider had to towed back to the lot and then took 2 weeks to get it repaired through a contract mechanic (cottman transmissions). I talked to the mechanic and he said that they used junkyard parts to fix it, and that they were usually supposed to use new parts to fix this type of problem.

After taking expensive taxis to work (they did not pay for any traveling reimbursementsnor offered a temporary vehicle during repairs, that should have been a tipoff). After the 2000$ repair job which they charged $100 for and I barely used the vehicle. Things went fine except that the car lights would only work in high beam mode not normal (I later learned this is indictive of potential electrical problems). I was told oh, thats nothing its just the lights, I replaced the lights and samething happened. 3 weeks after that I had to replace all the brake pads and drums, as the car had been sold with worn parts. That took about 2 days.

Then the next problem was a chronic electrical problem, the car would spurt and shake physically, I took it into jd byrider and they said they could not duplicate the problem. I took into a mechanic who fixed the problem by replacing the electrical wiring harness for the engine, that worked. However the problem starting reoccuring after 3 weeks, I was told by one mechanic that it was the worst vehicle he had ever driven and showed it to his fellow mechanic (note he has been in business for over 15+ years, thats saying a lot).

The same problem kept reoccuring every month, I had taken to numerous mechanics and they done same repiar replacing the wiring harness to the engie. I had tried to jd byrider to fix the problem, but they stated that it's not our problem, even though the warranty covered electrical problems, and I had mentioned that to them, they refused to talk to me after that. I found out that the vehicle had major electrical problems and that it would take 2500-3000 dollars, I had the vehicle towed back to byrider and told that the problems had occured during the warranty period and that they had refused to fix it, and also that it was a reoccuring problem. They said it was there problem, and I had better pay up or else they would destroy my credit. I offered that if they would permanently fix the expensive electrical problem, that I would be happy to keep the vehicle, but that it was a hazard in its present condition and it needs to have the electrical problem present when I financed the vehicle, fixed, they said that they would contact me once this was , I have heard no word from them since(it was so bad, i was stalling out in traffic, and even in highways, it was extremely dangerous to drive, and was whiplash from the misfiring of the cylinders (the short was buring out wires to the cylinders causing cylinders to not fire, and fire off at the wrong times), and that before I take the vehicle back that