Ryanair

Ryan Air's own website says it publishes fares at least 6 months in advance, and sometimes up to 1 year in advance. For over 4 months, I have been trying to book a flight from Paphos, Cyprus to Amman, Jordan. Flights haven't been released to book yet. It is now under 5 months away, and flights still haven't been released to book. Ryan Air isn't keeping its commitment. When you text, or chat, or call - you get the same response with everyone that works there. "We don't know". "Flights haven't been released yet". "We don't know". "They don't tell us". "We don't know". "We're clueless". "We don't know". Somewhere at RyanAir, Mr. Wizard, the only guy that must know anything, is sitting behind some curtain, and he's derelict in his duties, and not following his own company policy. Will someone at Ryanair please wake up Mr. Wizard so he can released the Paphos to Jordan flights for November.

Avoid this airline at all cost! Almost every flight delayed! I lost so much money due to being late to pick up hire car and pick up my own car from car park after delayed return flight! Most Delays caused by technical issues. Old and very tight planes. No space for legs. After flight being delayed for over 3 hours we have been provided a vouchers for 4€ each. The cheapest sandwich on this airport cost 7€. What would happened if someone doesn't have any money? Won't be able to use this voucher at all because is simply not enough to buy anything! Staff very rude. Disgusting experience every time. UNABLE TO PAY BY CASH. I will never use this airline again and do not recommend it to anyone!

Booked a flight directly through Ryanair. They rescheduled the flight by 24 hours. Gave me a refund option. Followed the link and did everything they asked. No refund! Ignoring my email! SCAM, SCAM, SCAM!!!!

Really impressed with Ryanair cabin staff on Friday trip to Newcastle. A difficult bunch of raucous and annoying passengers on flight were curtailed by very deft staff. Well done Ryanair. On this occasion I was impressed by your no-nonsense attitude. Thank you.

THE IRISH FAMILY THAT CONVENIENTLY FORGOT ABOUT IRISH HOSPITALITY. This company is abysmal. They take advantage of people. The unfortunate piece is that they have such a hold on the short flight industry in Europe that you don't have a choice if you want to get around Europe. They claim they are the cheapest and they are if you have no issues at all with your flight experience, you want to bring one bag and sit in the most uncomfortable seat made by in the industry. I ended up paying $502.66 for a roundtrip 2 1/2 hour bare bones flight (including one checked bag) from London to Palermo. The original flight was $265.81 which IS NOT CHEAP, it was $170.85 to change my flight because I missed it due to issue on another intercontinental flight and $66 to check in with a human person. I also had to pay for a night in a hotel that I didn't expect and a night at the place I was supposed to be staying.

Our flight was cancelled two months in advance and it took 1 hour and 21 minutes to get to a service center agent. We had to check in at the airport anyway. One ticket was 202,- EUR 6 months in advance.

Before leaving our remote Oregon location by car for SeaTac Airport, I made very thorough prearrangements via the only resource available - my laptop. The destination was a hernia clinic outside of Krakow, where my husband could have expert surgery at an affordable cash cost. Every detail worked like clockwork, EXCEPT FOR THE CHECK IN INFORMATION RETENTION BY RYANAIR. It cost us an extra £110, because the service representative could find no record, online, that I had conducted this procedure with them AND THAT THE PAGE HAD CONFIRMED OUR CHECK IN.

I will never again book with Ryanair - the poorest customer service I have ever received in my life. We booked our flights out to Pisa (for our Wedding this August - 11 months later) last Sept and just 2 weeks after booking they changed our flights by 5.5 hrs going out and 7 hrs coming back. To add insult we paid for their most expensive flights to get good flight times to make the most of our Wedding holiday, as did 40+ of our guests too; and they put us onto their cheapest ‘night flights’ that are still selling online now dirt cheap.

There is no customer service at all in this company. When by system error I bought a ticket to my invalid email and could not see the reservation number. I called UK and Finland twice and waited a long time. No one answered. Emailed three times. Did not get any response.

Trying to get a refund is impossible. Customer service is absolutely shocking. Not helpful at all. Never fly with you again. Get passed from pillow to post with no resolution. Offered a travel voucher which is no good to us now but as soon as a cash refund was asked for were now in a battle and still have no refund not to mention the copious amounts of phone calls and times the phone has been put down on us by rude staff!