Ryanair Reviews

**Think twice before booking Ryanair – a costly lesson learned.** I rarely take the time to write reviews, but my recent experience with Ryanair was so frustrating that I feel compelled to warn other travelers. Here’s what happened: I purchased a ticket that included a carry-on bag. My luggage met all international airline standards – dimensions, weight, everything. Yet at the gate, I was told it didn’t meet “Ryanair’s standards” and was forced to check it for an additional fee. This felt less like enforcement of legitimate policy and more like a scheme to extract extra money from passengers who had already paid for carry-on privileges.

The absolute worst airline that ever existed. It’s Christmas time now, and a lot of countries only have Ryanair as their airline they can use to go back home. I for example have no other options apart from Ryanair. This year as well, it’s Christmas bonus time so they make up new “rules” on a daily basis, about the baggage and other stuff they can charge you extra for. This company has only one goal and that is to steal money from the poor. Horrible company, horrible employees (rude and disrespectful), horrible service and a horrible experience every single time. Avoid at all costs. Next time I would rather swim across oceans that fly Ryanair.

What a waste of time. I've tried booking flights 5 different times using different browsers, incognito, different devices, bank details and every time it fails with no explanation. Customer services were completely unhelpful and refused to accept a phone call to take payment. Now I'm left with no flights and no solution.

I have been receiving promotional emails, which I have been unsubscribing for 6 months now and they keep on sending them to me. I cannot get off their list. Why do they even have that button? I feel trapped by them.

Worst experience ever with an airline. Purchased two tickets which were charged to my credit card. Received a confirmation email from airline with our names and flight stating our tickets would be sent. Never received tickets. Only able to communicate with airline through chats. Chatted with four different agents whom all said the reservation with our names was no longer connected with our email so they would not be able to send us our tickets and there is nothing they can do. I was told the email had been changed. Would not tell me the email or when it was changed. Was told it was changed by the passenger. I did not nor would I have a reason to change the email. Now in a dispute through my credit card for tickets purchased but can not obtain or use.

Worst Airline ever!!! Because of Ryanair, I was delayed over three hours and didn't make my flight resulting in me purchasing a whole new ticket to the United States which caused me a fortune. They overcharge you for every bag you have, and take advantage of you. The customer service is beyond horrible; they ignore you and hang up on your calls. Never flying this airline again.

You need to pay extra to get your boarding passes at the counter. They sent an email but we tried for an hour to do it online and it didn’t work, we showed up early and still they asked us to pay. The customer service at the counter was really bad and she was very unprofessional. Date of the trip: Sep 22, 2025, flight was at 6:30am.

We had to pay 100 euros at the gate because we were a minute late to do their online check in. We were on holiday and not checking our emails. I have flown for decades and never paid for a boarding pass. Their staff was rude and unfriendly. This company is a bunch of crooks. Never again.

When we tried to check-in for our flight yesterday, we were unable to complete the check-in due to an error on the Ryanair site. We did not fuss, as we knew we'd be able to complete the check-in at the airport. Today (August 19, 2025), when we arrived we were asked to pay the in-person check-in fee, but we told before doing so that we would be given a refund, if requested. So we went ahead and paid it. I have now have 5 to 6 back-and-forths with the online help people and each has flatly refused to provide a refund. These are non-trivial amounts (250+ USD) given there were 4 of us travelling. While the written rules may talk about this, it seems to me they should honour a commitment made by their rep. To do otherwise if a huge red flag. This is my FIRST AND LAST flying Ryanair. Good riddance.

Flew us home with not enough fuel on our flight to remove passengers off flight and remove our luggage without telling us is diabolical disgrace, you don't deserve an airline, you ruined our holiday and don't care a thought for your passengers' safety, just our wallets. I will never ever fly with you again putting our lives at risk. Disgusting.