Town Fair Tire Reviews

On 11/24/2025 dropped my car off at 7:30 am to replace tire pressure sensors. Town Fair Tire contacted me indicating tire issues and replacing sensors could not be done. Went and picked up my car and agreed to purchase four new tires same as Town Fair previously. Not in stock. Advised warehouse would have tires 11/25. 11/26 Appointment. Dropped car off 8 AM. Did not hear and called at 2:30 PM. Advised my car was next in. Town Fair closes at 6:00 PM. Heard nothing. Went to pick car up, arrived at 5:50. Car was where I parked and nothing had been done. Chad said it was a busy day and that happens sometimes with a drop off. One would think common courtesy would have dictated at least a phone call from Town Fair to let me know they wouldn’t be servicing car today. Have no idea what would have happened if I had not gone over and picked up my vehicle.

Went to the Dartmouth store to fix a tire with a screw at the top outside wall. Was told it could not be fixed because all they do is galvanize tires. But he would sell me a new tire. Took it to another garage and was told I should have it vulcanize. He put a plug in it for thirty dollars. So much for repair warranty.

I have had to visit the Concord, NH location 4 times in two weeks. The first time, 2 tires were put on and they said I needed a ball joint replaced. I get that done the next day and go back to the store for the alignment. I leave and my car is now vibrating heavily when I hit 55 mph and my front end is squeaking; and when I get home, my tire pressure light is on and 2 of my valve stem caps were completely missing and the other two barely hanging on. Also, the tire pressure was higher than what my tires should hold. I go back again, and they say 2 of my sensors have gone and one new tire has a leak. And that the overinflation is intentional to make room for "winter air." I go to that appointment and now 3 sensors are "dead." They said that when they do tire work that if sensors are older or even a little bit worn out that they will "shit the bed."

Town Fair Tire in Middletown CT was a great experience. Kevin G. handled everything quickly and professionally. He was patient and kind. Explained everything thoroughly, and got me a great price. Angel was friendly and helpful! The staff was great! In and out, quick service! Clean store! Huge variety of tires!

I went to Town Fair Tire in Middletown CT and was unbelievably pleasantly surprised at the kind, warm and professional customer service. Kevin G was wonderful and very knowledgeable. His recommendation on tires was incredibly helpful and they do look good! The facility was clean, from the waiting area to the bathroom. Everyone smiled and acknowledged me, Kevin R, Kenroy, Jorge and Angel were welcoming, helpful and speedy! Tires were swapped quickly and I’m so grateful for the prices! Thanks, guys! I’ll be back!

Twice now I have gone there to have my tires rotated and twice they have refused on the two vehicles I own. Instead, they tried to sell me tires I didn't need. When I insisted that they just rotate the tires they flat out REFUSED to do it! On the first vehicle they told me I needed 4 new tires and wouldn't rotate them and I ended up getting 7,000 more miles out of them. On the second vehicle they told me I needed to replace the two front tires which was BS. And refused to rotate them on that car as well! I will never buy my tires from them ever again! Their rotation policy is a JOKE. They just want to sell you tires whether they are needed or not.

I ran over a curb and blew out a sidewall in Saratoga NY, 150 miles from home. Called the Clifton Park Town Fair at 8:15 am. Bruno, friendly and accommodating, informed me that the tire was in stock and gave me an 11 am appointment. Limped there from Saratoga on the donut spare. Eric immediately took the car in at 11 sharp. We were on our way by 12:15, with a cure and properly re-set alignment. Excellent, professional attitudes and service.

I took my car in for 2 rear tires advertised for $104 each. I was told the cheapest was $156 each and when I mentioned I saw on the internet $104 he said, "Oh ok those." They replaced them and 3 days later the sensor stopped working. I was then told by Town Rip Off Tire that that would be up to me to fix. I have purchased tires at Town Rip Off Tire for years and will never again.

1/04/2025 I got 3 TPMS SENSOR at $35.00 each. Total bill with tax was $111.56. No Computer Balancing, no Sensor Recalibrating & no Shop Supply Fee. 08/11/202 I needed a new sensor, so I went to Town Fair Tire in Fairhaven and was told it would cost me $35.00 for a new one. On 08/15/2025 took my car in and it ended up costing me $78.65 from $35.00. $35.00 for the sensor, $20.95 for Computer Balancing, $19.99 for Sensor Recalibrating, & $0.52 for Shop Supply Fee, Total Amount is $78.65 for 1 tire. The Hidden Fee & Charges was APPLIED.

I have used Tire Fair for many cars with success over the years. Last week I took my wife's car in to have four new tires installed. I had made the appointment ahead of time and selected the tires. They took my keys and I waited two hours when finally a man came out and said they could not get one if the lug nuts off and asked permission to break it off so they could continue. I said yes and sat and waited another hour and her car came around front. All the guys behind the counter had left and a young man said they could not put any of the tires on the car. I could not believe it. My spare was on the car and a flat was in the trunk and they would not go ahead and put any tires on the car. I have never had a worse car experience! Needless to say I will never return to Town Fair Tire!

John D. At the derby, location was fantastic, professional, knowledgeable, engaging, and Because of him, I will be back every time we need to purchase tires. I had an appointment and came a little bit early, they were able to take my car and called me as soon as it was completed.

I went in and spoke with Adrian in the Falmouth MA store. He was professional and to the point. He gave a quote and after checking some other prices that were similar at other shops I made an appointment for over a week out. I showed up for my 12 noon appointment at 11:30. Adrian was working the front desk again and he was already taking a lot of heat when I approached. People were furious with their wait times. Adrian remained professional and apologetic to everyone as he told me it would likely be a four (4) hour wait time for me to get the alignment and the new tires installed. He explained that they only had two techs that day and they were deep in the weeds. He offered to reschedule but I explained that I had set this day aside to get the work done and that I was busy for weeks out. So anyway, I waited the four plus hours in the hot cramped waiting area.

The worse experience ever. I went to Town Fair Tire new London Connecticut. I installed 4 new tires. Less than 2 weeks one of the tires losing air. I went twice. They don't fix it and the guy at the reception is terrible, unrespectful. Before he said hi to me "We can't fix it." I will never deal with this people anymore. They are just scums. In media they are the best. In facts the are worse people I ever deal with.

I went to get an alignment at Town Fair Tire today. Stood there for 30 min without one person acknowledging me. Remained patient and decided to wait. Was then checked in and sat in waiting area. I then was approached and told I wouldn’t be able to be serviced today. He said his two five o’clock appointments had arrived. It was well past five. I was so embarrassed. It felt like something you would see in the past. I will never return to Town fair tire (Providence Highway) again. Shame on you for how you treat some people. I definitely will be contacting corporate about today.

I will never recommend this Leominster, MA business to anyone and I will never use them again. I made an appointment to have new rims put on my car. Had 8:00 am appointment and ride pickup planned. Arrived and the place wasn't even open and customers were standing outside. Short wait to be let in. I was 2nd in line. I stood at this counter for 10 minutes with my estimate paperwork from the week before watching this girl who was baffled by her job. Barely spoke and when I asked, "Is there a problem?" was told the rims were not there. She went back to check with others and came back to tell me, "Yeah it looks like he forgot to order them."

I had an accident and ran over a curb which bent my wheel and wrecked my tire. Ricardo replaced the tire, ordered a new wheel and gave me a free alignment!! The car has been repaired to its original form and feels great! My Saturn is back in business doordashing and I am completely satisfied with the work done and the fair price that Town Fair Tire charged to fix my mistake. Thank you Ricardo!!

Town Fair Tire mounted four new tires manufactured from in two different countries on my truck. Two are wearing rapidly and won’t be state inspectable before 30000 miles. Far short of the 70000 suggested. All customers should be made aware of this practice. Buy your tires some place else!!!! The two tire that are wearing normally will probably make 60000 miles, however, it’s a four wheel drive truck that needs identical tread patterns. That means four new tires will have to be purchased. All Town Fair Tire customers Be Aware.

I bought a set a snow tires last fall at Town Fair Tire in Lebanon, NH. Unfortunately, recently one of them was damaged and had to be replaced. Billy was the employee who worked with me and though we had not specified I needed the tower tire mounted, he was still able to have that done in a timely fashion. Not only that, I had had a recent tragedy in my family and found him to be very compassionate and kind. I have had nothing but good interactions at Town Fair. Everyone has been professional and very helpful even in the busiest times of the year. I would definitely recommend them and plan to always get tire service there.

All these experiences are post-2021: Seekonk shop 2024, I arranged for my adult son to get (4) new tires and alignment. Included with balancing/mounting are new valve stems. Within a week, my son had an interstate super-fast deflation caused by a cracked valve stem - inspection showed they'd never replaced the old ones. They did make right, but never should have happened. Norwalk shop, 2021 1 of 4 directional-tread tires mounted (on rim) incorrectly (I caught it), plus same visit 2nd car, purchased (2) new steel rims from them that, turns out, will not allow use of the factory wheel covers. Waterbury shop 2023, had appointment for 4-wheel alignment. Waited an extended period, started noticing what looked like walk-ins being served immediately, turns out "we forgot about you."

I had a flat tire this morning and was able to get my truck to Town Fair Tire in Rutland VT. I bought my tires there last summer. They took me right in, assessed the situation, fixed it and had me out of there in less than half an hour. Excellent friendly service, no charge and very punctual. Couldn't have asked for more. Thanks guys.

Great experience today. Flat tire. Called the office. Friendly receptionist schedule same-day appointment. Manager Carlos moved things through nicely. Saved my tire! Would go back without reservation.

Met with Tyler and he was amazing, very friendly and took me right into the waiting area while serving my vehicle which took no time and explained in detail what the problem was with my tire and the cost was very reasonable. Very happy to have had my service done at Town Fair Tire in Waltham - Thank you Tyler.

Town Fair in Watertown, MA told me when I made the appointment that it would take 90 mins. When I arrived I was told 2 hours. When I left it was about 3 hours 15 minutes. They told me the wrong size tires had been ordered, but they didn't discover this until they started work more than 2 hours after I arrived. They didn't replace the tires ordered with equal tires, rather their own version of a tire made expressly for (and only available at) Town Fair. Same brand name but not reviewed anywhere by impartial testing sites such as Consumer Reports. The tires have a harsher ride, but I haven't used them enough to further evaluate performance. They were considerably cheaper.

Bought 4 new tires, with road hazard. Ever since I had them there has been issue with holding air. Went back and they charged me to reseal all four tires. This should have been done properly when purchased. Still have issues with them, I have 13,000 miles on them. Just buyer beware when purchasing an extended tire warranty, they will find an excuse to charge you to fix them and say not covered under warranty. I'm never going back again. Just buyer beware.

I have been very satisfied with the service of James at Town Fair Tire. Everytime I’ve been in, James is usually the person that I see. James works out of the Tire shop in Biddeford Me. Being an elder woman, he really listens and is patient with me explaining everything so I can understand the situation. I will continue to go to the Town Fair Tire and recommend it to especially women with the understanding that they will be listened to! Thank you, James

I went to Town Fair Tires today to get four new tires and my front-end alignment. I haven't been to town-fair tires in years. But I have to say my experience was very good. I was so impressed with Joe and Jimmy; Joe is a very honest guy as I was waiting for my car. Joe was very apologetic they had to bring my car back in they needed to do the alignment but what impressed me at least he told me, I would of never know unless he looked over the paperwork and noticed it wasn't done. I would of drove off thinking it was done, but Joe made sure it was taken care of right away. Thank You Joe, I appreciate it. And the service is very good. Thank you Jimmy.

Hello, My name is C, and I live in Canaan, NH 03766. I have lived in Canaan, NH, for 44 years and I have used the West Lebanon Town Fair Tire since the store opened in West Lebanon, NH 03784. I also have used the Concord, NH, Town Fair Tire store and, at other times, the Portsmouth, NH, Town Fair Tire store in the past. And other times for other tire type needs and repairs. Also, I have bought many new tires and have, at many times, recommended Town Fair Tire to many friends and family and many other people. I have and still do many other types of auto repair and also Autobody paint and repair and also do many other types of auto repair. And for many years I have worked for many auto repair businesses. Some are Shaker Valley Auto, Shaker Valley Autobody, Enfield Garage, and Wilson Tire.

Worst experience ever. Started when I dropped my work truck off to have new tires put on. Purchased the top of the line tires as it is my work truck. I originally dropped my truck off on a Tuesday. Didn’t hear from them for a few days. Called and they told me they lost my keys. They Finally found them but then broke one of the new tires on install. Told me I had to wait 2 more days for them to get a new tire. After picking up my truck I realized they ruined two of my new rims trying to get the tires off. After many many calls to their customer service they finally agreed to get me new rims 3 months later. They told me the store would reach out when they arrived at the shop. Roughly a month later I had to call again because I never heard from anyone.

Refused tire repair service with two hours to closing time when my car is rapidly losing air in one tire from a puncture hole and even when I told the front desk I have a baby in the car and would be unsafe to drive. Unprofessional and frankly heartless.

Service was friendly and excellent. Service rep (048M) was knowledgeable and very helpful. Appointment process sped up installation and made the experience easy. I would recommend this shop to anyone who is in need of auto service and tire repair/ replacement. I would have no problem sending my young daughter here to get tires and know she will be taken care of fairly and professionally. Thank you!