Goodyear Tires Reviews
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About Goodyear Tires
Goodyear Tires makes tires for many different types of vehicles, including passenger cars, trucks and commercial vehicles. Its products focus on performance and innovation. Since 1898, Goodyear has been at the forefront of tire technology, aiming to deliver solutions that strengthen safety and comfort.
- Reliable performance in various conditions
- Good value for the price
- Long-lasting durability
- Frequent quality issues reported
- Poor customer service in some cases
- High cost for replacement tires
Goodyear Tires Reviews
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Reviewed June 26, 2026
I paid 1500 for 4 new tires and alignment. The alignment was bad from the beginning. Got a flat. Under warranty I paid extra for cost 80$ to replace a tire. Then ask for realignment and they left the driver tire pointing out. Mind you I'm driving 2 to 3 trips from Carowinds to Charlotte for my gf chemo every week for 6 months. Long story short they lied and said Eagle RS-A does not have a millage warranty. Well guess what they have 50,000 mile warranty on them. The guy either does not know his stuff or he flat out lied to me. I watched them ask a customer if her TPMS was working when she came in and she said yes. Well sometimes during tire replacement they need to be changed so they literally broke hers and charged her for the replacements. Wow they threw my keys across the counter To me and commanded me to sit down like I'm a animal.
I called corporate before I drove up there because they threw away the two brand new tires woodies had just put on my jeep after they drilled holes in them. When they ask me, "Do you want them." I said of course two tires 550. They offed me a oil change. I can go to store and pay 30$ and do myself. So they set my tires so that they would wear out and destroy my frontend. Which my inner tie rods and ball joints are smoked along with the wire coming out of my tire. I ask so why did corporate make a claim and have me come up here. They told me since they trashed my 2 good tires they would replace the one really bad one and align them. Well the manager who lies acted like it was a huge deal to replace one tire.
I think it's a shame people spend almost 2000 dollars for tires and these guys work for a corporation. And act like it's coming out their pocket to replace something. I wish someone would Action 9 them and expose the nasty ruthless heartlessness of this company. Oh yea the claim number and long talk with corporate was to get me in the store so they could treat me like crap and send me out the store with a tire ready to pop. Some people should not work with the public because they don't know how to treat people. Stop lying and treating customers like we don't have since or Google. Also they're under warranty for one more year. Just a shame to belittle your paying customers and treat people like they're dumb. Your the dumb ones. I might have got new tires but I think I'll def try another store. The Rea Rd. store just like to lie.
Reviewed June 25, 2026
I had a scheduled appointment with Goodyear this morning at 11:00 a.m., and they took my vehicle into the bay at approximately 11:30 a.m. The vehicle was returned to me at 12:44 p.m., with the indication that the work was complete. However, upon merging onto the highway, I noticed a vibration in the steering wheel and a slight vibration in the floorboard, prompting me to contact them immediately. I inquired of the representative at Goodyear if anyone had test driven my car after they put the new tires on the vehicle. He stated no, they actually did not. They just pulled it out of the bay into the parking spot. He suggested that the tire vibration was normal as I purchased a budget tire and they had originally recommended a more expensive tire that would be quieter.
I explained they were the same brand and specific type Kelly Edge that I had previously had on the vehicle. He then proceeded to state that the weights may not have been installed in the tires and requested that I return to the facility. I accordingly drove back downtown, and after a 45-minute wait, my vehicle was returned to me. I was informed that an issue had occurred, causing the weights to fall out of the front tire and one out of the rear tire, and I was assured that the issue was now resolved. However, upon approaching the highway again, I noticed a vibration in the steering wheel and a different type of vibration, accompanied by a more pronounced vibration at the accelerator pedal.
I recontacted the service provider Goodyear tire and was advised that the issue may be related to uneven wear on the older tires that would cause an uneven ride from the Kelly Edge I removed. The representative assured me that the new tires were properly balanced, but recommended scheduling an appointment for the next day as his technician was leaving the facility within 20 minutes and would not have time to evaluate my vehicle suspension as next course of action. He suggested an appointment to review the suspension that could have an issue underneath the car causing the vibration. I agreed and drove home on my 30 minute journey at approximately 3:00 p.m, still experiencing pronounced vibration and steering wheel issues.
I subsequently contacted Goodyear's customer service, who suggested visiting an alternative facility for further inspection. I arrived at tire discounters and after a wait of 1 hour and 45 minutes, the facility discovered that both of the rear tires had not been balanced. The issue was promptly resolved, and the vibration and steering problems were eliminated. The technician at tire discounters stayed late until 6:14 p.m. after close to rectify my balance issues on tires .The entire ordeal lasted over 7 hours, which is excessive for a standard one hour tire installation. I am dissatisfied with the service provided and have lost trust in Goodyear. I will not return to the original facility and may reconsider purchasing Goodyear tires in the future.
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Reviewed May 26, 2026
My four new GoodYear Assurance 9 All Season tires only lasted 1 year before all the tread was worn through. When I contacted customer service to get help, their staff person Omar ** had a long phone call with me and assured me he could help me try and get compensation for the faulty tires. He dragged me along for over 3 months as we went back and forth. I'd ask him if he had an update, he'd ghost me and then say he'd been on vacation but would have an update soon, etc. After over 12 weeks of this, I just wish GoodYear hadn't given me the hope of any help in the first place. Terrible experience. I could not be persuaded to ever buy from them again.
Reviewed April 15, 2026
Customer service is worthless when it comes to your money back. They give you the runaround by asking proof. Then they want more from you. I will not have anything to do with Goodyear again.
Reviewed March 4, 2026
Claiming the promised $260 rebate for my online purchase was extremely difficult, with the website repeatedly saying that my submission failed without clarifying why. The instructions were also incomplete and inaccurate. I spent at least an hour resolving this. The original receipt from my online purchase stated, "Your rebate offer number is" followed by a blank space (no number). Obviously there's something wrong with their system. Fortunately, the local Goodyear shop in Gaithersburg MD was much more helpful.
Reviewed July 3, 2025
I had bought 6 G670 RV 275/80 22.5 tires and it was a rough ride. I couldn't balance them and it turns out so far 5 of them are bad. You would think that they would stand behind their products. So far no.
Reviewed June 26, 2025
I don't normally write reviews, but the complete LACK of customer service I experienced today in an attempt to get my oil changed has compelled me to write this. Long story short, DON'T go here for an oil change, unless you want to wait all day for a 20 minute service.
Reviewed June 20, 2025
I’m beyond disappointed and angry with Goodyear as a company. They clearly do not care about the safety of their customers—especially not those of us who spend extra money on higher-tier warranties expecting better coverage and peace of mind. What’s the point of offering premium protection if you refuse to stand behind it when it matters most?
Despite paying for their top-tier coverage, I was met with nothing but excuses and a complete lack of concern when I needed support. My tire issue could have easily caused an accident, risking not only my life but the lives of my children—and others on the road. Goodyear’s unwillingness to take accountability or offer proper solutions is absolutely unacceptable.
They are clearly more interested in protecting their profits than protecting people. It’s frightening to think how many families are out there trusting Goodyear with their safety, only to be met with indifference when something goes wrong. I will never trust this company again, and I strongly urge others to think twice before doing business with them. When a company is willing to gamble with people’s lives, that’s a line you don’t come back from. Shame on you, Goodyear.
Reviewed May 18, 2025
5/18/2025 Springfield MO: Today I spoke with the Goodyear airship crew staying at the same hotel. I let the crew how appreciative I am for the quality and longevity of my Goodyear tires on both of my trucks and the brand new Goodyear trailer tires on my Haulmark car hauler that I purchased from Andy Wurm Tire & Wheel in Ferguson MO several days ago for a mission to retrieve a friend, his wife, and their 21 CVO Ultra in Albuquerque NM to get them back home to STL. Thank you Goodyear for a great product and quality!
Reviewed May 1, 2025
I bought these tires because they had a rebate: $80 off the 4 tires and $100 off for using a Goodyear credit card. When I received the paperwork, it showed I was eligible for an additional $25 rebate for opening a new credit card. The grand total $205. When I applied online, it also showed the amount was $205. Sounds great right? When I got my prepaid gift card, it was for only $105. Where's the other $100? After spending hours chatting online, calling all the numbers provided, and emailing the people who supposedly could help me, the end result is that they are sorry and can't do anything for me. Well, I'll never buy Goodyear again. Don't waste your time and money. Their advertising is FALSE and they don't care!
Reviewed April 26, 2025
Paid 1200 for 4 brand new Goodyear tires for my 2015 Durango. Fortera 265 50 20. After 30k miles they were bologna skins. I tried to contact Goodyear 3 times. No response. I have 3 cars and will never buy Goodyear again. And yes always inflated to proper pressure and rotate.
Reviewed Dec. 29, 2024
Bought a brand new 2023 BMW. Came with Goodyear Tires. I've had to replace 4 different tires with very low miles on it because a sidewall lump appears for no reason. Horrible tire to have. I would never buy Goodyear again. @goodyear
Reviewed Dec. 4, 2024
Should have known that a rebate involves hoops. Crap program for overpriced tires. Should have went with Michellen! Never again with their bull crap process! Goodyear sucks! I need 20” characters to post. Good year is a rip-off!
Reviewed Oct. 14, 2024
I hate buying new vehicles with Goodyear. Most recently, My new 5th wheel has blown 3 tires in 1 year. 2 on this last trip WITH ONLY ONE SPARE!!! They will not honor 5 year warranty as I bought new RV, manufacturers bought tire. Warranty is for purchaser only!!! Costing a fortune in 3 day hotel stays waiting for tire shipping!!!
Reviewed Aug. 27, 2024
I Purchase 225/60R16 Reliant All-season,, In a month, I put 1400 miles on, had flat, left rear, tree twig went in sidewall on inside of tire.. It's a soft twig,,, I didn't buy the warranty for the tire. I won't purchase Goodyear again. I might put inner tube in tire. I never had a twig go in sidewall!
Goodyear Tires author review by Kathryn Parkman
The company was founded in 1898 to service the bicycle tire and emerging horseless carriage tire industries. Goodyear is now the number one tire maker in North America.
Tire warranty: Goodyear offers several tire warranties, including premature tread wear protection and a limited warranty if excessive noise or roughness is experienced.
Special offers: Sign up for special offers through the Goodyear website. These can include tire rebates and service coupons.
Full auto service: Many Goodyear tire locations offer full auto service, including oil changes and mufflers. This provides convenient one-stop service backed by a Goodyear warranty.
Register your tires: By registering a Goodyear tire purchase online, consumers will receive important updates about their tires. This can include product safety-related recalls.
30-Day Goodyear Pledge: Consumers have 30 days to try their new tires. If they are not satisfied, they can return the tires for another set of Goodyear tires. Some restrictions apply.
Kathryn writes about topics important to both homeowners and renters, including security systems, pest control, solar panels, warranties and more. Her goal is to demystify complex purchases and empower readers to make informed decisions. Before ConsumerAffairs, she earned an English degree from Northeastern State University and worked in community journalism and digital marketing for several years.
Goodyear Tires Company Information
- Company Name:
- Goodyear Tires
- Address:
- 200 Innovation Way
- City:
- Akron
- State/Province:
- OH
- Postal Code:
- 44316
- Country:
- United States
- Website:
- www.goodyearautoservice.com