Goodyear Tires

Goodyear Tires

 3.3/5 (708 reviews)
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Overall Rating3.3 out of 5
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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: April 12, 2023

I have had a very terrible extended experience with tires which came with my new factory ordered Jeep GC Trailhawk 4x4. I am 75 years old, & driving on these mountain gravel roads for 50 years! No tires I have ever owned in my long life have performed so poorly! These tires are diabolically designed to grab & hold sharp rocks until they are pounded through the tires. Within a year of getting these tires on a new factory ordered Jeep GC Trailhawk. I had to replace all 4 of them! And I was taken in by the specs. which are totally bogus!

After about a year or 25,000 km the tires which had not failed from rock damage were pretty much worn out! Because I believed the specs & advertised performance advertising, I even purchased an additional 2 of these tires, so that I would have a full sized matching spare, & replaced a tire which failed before I realized how bad these tires were! (And they are not cheap). I hope somehow, I can help other consumers from going through my experience.

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Verified Reviewer
Original review: March 26, 2023

Extremely costly tires, only lasted 2 months past factory warranty, thus necessitating another 4 tire purchase if AWD vehicle. Tire leak on side which cannot be repaired. Don't buy for the name anymore.

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    Verified Reviewer
    Original review: March 19, 2023

    I have Goodyear Eagle Sport 245/50R20 fitted to my vehicle with 10K mileage. There is a 50K warranty. The front 2 tires are crumbling. Contacted Warranty department and they provided a claim number and directed me to one of their service centers. On contacting the service center I was informed that if the tires were fitted at the car manufacturer's plant then tough luck! Not Goodyear's problem. I said what's the difference unless substandard tires are shipped to Jaguar. He was not prepared to inspect the tires and then said the tires must have tire rot due to the vehicle being stationary for a protracted period. That's weird as must have stored the vehicle vertically as the rear tires are fine. The guy at Palm Harbor, FL Goodyear service depot was very dismissive and defensive. As they say Goodyear tires - only good for a year! I also emailed Goodyear a week ago with NO response.

    2 people found this review helpful
    Verified Reviewer
    Original review: Jan. 23, 2023

    Purchased 4 of these tires in Oct of 2019 from Blacks Tires here in Myrtle Beach on 3rd Street. I got a nail in my side wall back in November. I was told it was not fixable. But they fixed it anyway with a bulge on the side. I have driven at least 40,000 miles on these tires and they do not even have a 20,000 miles left. Completely bald and maybe will last another 5-10 at the most. Goodyear keeps giving me the runaround. They say they will call me back and never did. Now they can't even find my records of a call. Been switched to a 1000 diff depts. Spoke to many diff reps...they keep transferring my calls or hang up.

    I was told by Blacks Tires that I can pay 600 to have all my tires replaced??? Whyyy would I have to pay? I didnt rent these tires. I even opened up your credit card and paid them off with no interest. Now you want me to pay an additional amount of money to replace even tho they are under warranty. Blacks Tires acknowledged that I have kept up on maintenance and tire rotation.

    I would never buy Goodyear tires again. But I bet you everything before this is all over, YOU WILL BE REPLACING MY TIRES FOR FREE. That's what I paid for...I paid for the extra protection as well. I am not one of those going down without a fight like others have. I will blow up your reviews about how these tires are terrible and so much for the guarantee. Not even worth it!!

    2 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: Oct. 30, 2022

    I’ve had a few experiences with GY. The weather-ready on my wife's SUV are pretty good. No real complaints except reduced gas mileage. This experience is why I gave Goodyear a chance when I needed tires on my Lexus LS460. Wrong choice! The Eagle Exhilarate were terrible. I fought shakes and actually needed a dealer to diagnose my issues… They found 2/4 new tires were out of round! Customer service was terrible! They wouldn’t let me try a different model within their brand. The replacement tires are now on marketplace! Went with Michelins and I have my luxury smooth ride again. :)

    The SRA that came Stock on my truck are also subpar. They are quiet and cheap…that's the only pros. Cons - terrible wet traction, no traction on gravel, sway when towing even light loads, bad uneven wear, worst tire in snow (even with 4x4). I will NEVER buy another Goodyear in my life again. Their customer service is poor, their products are poorer.

    4 people found this review helpful
    Verified Reviewer
    Original review: Oct. 17, 2022

    I track my gas mileage on every tank of gas I buy. When I purchase the Goodyear Assurance Weatherready, I lost five miles per gallon immediately. I have ran four tanks of gas through since purchasing and it has remained consistent. I gave them a four for this reason. As far as the tire itself goes, I give it a five! The handling is excellent. The comfort is excellent. I couldn't say a bad thing about the performance of the tire. Overall, I would buy them again, even with the reduced gas mileage. However, if this is an issue for you, I thought I would give a heads up.

    5 people found this review helpful
    Verified Reviewer
    Original review: Oct. 1, 2022

    Zero stars. I've tried Goodyear tires on two different cars (Honda Element and Toyota Matrix) and I have to say they're the worst ever. Both vehicles instantly lost significant maneuverability, becoming extremely "floaty", making anything but extremely slow turns at low speeds unsafe. I instantly returned them and will never ever ever buy Goodyear.

    5 people found this review helpful
    Verified Reviewer
    Original review: Sept. 17, 2022

    I bought these tires because they had a 60,000 mile guarantee. They wore out at 25,000. Goodyear would not do anything about it because I bought through Wal-Mart. Please beware that the promised warranty will not be honored by Goodyear. Very disappointed with the tires and customer service when I called.

    10 people found this review helpful
    Verified Reviewer
    Original review: Nov. 20, 2021

    Goodyear has been a brand for many generations and a tire you can trust. We place our lives and our families in the hands of many in today's situations that we have no control over but with choosing your vehicle's safety and reliability of tires you cannot go wrong with Goodyear.

    4 people found this review helpful
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    Verified Reviewer
    Original review: Nov. 11, 2021

    The Goodyear Triple Tread tire has served me well over the last 5 years. Excellent traction on dry, wet, snow covered, and icy roads. It's the ONLY tire that's rated by US DOT for ALL 4 seasons. Other "all season" tires are Not rated by DOT for snow.

    5 people found this review helpful
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    Goodyear Tires author review by Kathryn Parkman

    The company was founded in 1898 to service the bicycle tire and emerging horseless carriage tire industries. Goodyear is now the number one tire maker in North America.

    • Tire warranty: Goodyear offers several tire warranties, including premature tread wear protection and a limited warranty if excessive noise or roughness is experienced.

    • Special offers: Sign up for special offers through the Goodyear website. These can include tire rebates and service coupons.

    • Full auto service: Many Goodyear tire locations offer full auto service, including oil changes and mufflers. This provides convenient one-stop service backed by a Goodyear warranty.

    • Register your tires: By registering a Goodyear tire purchase online, consumers will receive important updates about their tires. This can include product safety-related recalls.

    • 30-Day Goodyear Pledge: Consumers have 30 days to try their new tires. If they are not satisfied, they can return the tires for another set of Goodyear tires. Some restrictions apply.

    by Kathryn Parkman Senior Staff Writer

    As a member of the ConsumerAffairs Research Team, Kathryn Parkman believes everyone deserves easy access to accurate and comprehensive information on products and businesses before they make a purchase, which is why she spends hours researching companies and industries for ConsumerAffairs. She believes conscious consumption is everyone's responsibility and that all content deserves integrity.

    Goodyear Tires Company Information

    Company Name:
    Goodyear Tires
    Address:
    200 Innovation Way
    City:
    Akron
    State/Province:
    OH
    Postal Code:
    44316
    Country:
    United States
    Website:
    www.goodyearautoservice.com