Goodyear Tires Reviews

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About Goodyear Tires

Goodyear Tires makes tires for many different types of vehicles, including passenger cars, trucks and commercial vehicles. Its products focus on performance and innovation. Since 1898, Goodyear has been at the forefront of tire technology, aiming to deliver solutions that strengthen safety and comfort.

Pros
  • Reliable performance in various conditions
  • Good value for the price
  • Long-lasting durability
Cons
  • Frequent quality issues reported
  • Poor customer service in some cases
  • High cost for replacement tires

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Goodyear Tires Reviews

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    Page 2 Reviews 10 - 40
    PricePunctuality & Speed

    Reviewed Oct. 14, 2024

    I hate buying new vehicles with Goodyear. Most recently, My new 5th wheel has blown 3 tires in 1 year. 2 on this last trip WITH ONLY ONE SPARE!!! They will not honor 5 year warranty as I bought new RV, manufacturers bought tire. Warranty is for purchaser only!!! Costing a fortune in 3 day hotel stays waiting for tire shipping!!!

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    Reviewed Aug. 27, 2024

    I Purchase 225/60R16 Reliant All-season,, In a month, I put 1400 miles on, had flat, left rear, tree twig went in sidewall on inside of tire.. It's a soft twig,,, I didn't buy the warranty for the tire. I won't purchase Goodyear again. I might put inner tube in tire. I never had a twig go in sidewall!

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    Punctuality & Speed

    Reviewed July 20, 2024

    I bought tires online through Goodyear and they scheduled my appointment with Monro. When I arrived to have my tires installed for my scheduled "appointment" the Monro shop had no record of my order or tires. I will never use Goodyear again. Town Fair Tire has always been good to me and I thought I would give Goodyear a try and save a couple of bucks. I learned my lesson. Sorry I strayed Town Fair, I will be back.

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    Customer ServicePriceBillingHonesty & Transparency

    Reviewed July 9, 2024

    After today, I won't be coming back to Good Year Auto Service at Grafton St Worcester. The cashier Amanda ** is rude and disrespectful. She was giving me attitude and rolling her eyes at me just because I was asking her a question about my bills and her trying to charge me extra money to get other things fix in my car. She lies saying I need to get my brakes fixed and my brakes are new. They need to train her again. She has horrible customer service skill.

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    Customer ServiceStaff

    Reviewed May 1, 2024

    Absolutely horrible customer service. I’ve been trying to contact them for hours to purchase Cooper tires. I pressed two for cooper and get some nasty rep from Good Year. They then transfer you to somewhere to hear beeps and doesn’t go into anywhere. They talk over you and was very nasty. I had the same experience with over 10 people I spoke to trying to buy tires. The last rep was so rude and spoke continuously over me that he didn’t let the call go for me to participate on the survey. He left me on a silent hold for over 20 minutes until I hung up. I’ve never experienced such horrible customer service in my life; not even from Comcast. Cooper tire was such a good company with good service and made in the USA tires. Goodyear had to mess it by purchasing it. Buying NITTO tires instead.

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    Customer ServiceStaffTimeliness

    Reviewed April 8, 2024

    Goodyear consumer relationship department (Krystal or Crystal is the absolute worst person you can talk with). I purchased four new Goodyear Assurance all season tires in September. By March I was riding from a trip to New Orleans and had a blow out. I’m the next day I went to Goodyear in Meridian Ms to find out they were closed down. I went to Firestone to get a replacement. Called Goodyear to make a claim and they gave me the runaround about I didn’t buy another Goodyear tire and it probably was no way to get a check being Firestone probably didn’t expect the tire for warranty. Just a bunch of mess and I’m out of money for a tire and the attitude was just awful to not even care their branch closed without a notice.

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    PriceStaffRates

    Reviewed March 31, 2024

    Best tires I have ever had for my MTB. Best quality and amazing price. Would highly recommend them. So much grip, a lot of thread and they look beefy and cool and for only $19. They are amazing. I bought another tire just to have it spare.

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    Customer ServiceSales & MarketingStaff

    Reviewed March 25, 2024

    Had doubts about which Goodyear tire was best for my ride so I decided to call customer service for help. Kayla was extremely helpful, she guided me through the whole process and even told me there was a coupon available. I ended up ordering the Wrangler Fortitude HT 265/70R tires. They work perfectly, would definitely recommend.

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    Verified purchase

    Reviewed Feb. 10, 2024

    I purchased this vehicle new in 2022. The current mileage is 15,800. Toyota inspection and rotation performed. 5/32” tread depth left all 4 tires. Need new tires soon. NO TREADWEAR WARRANTY! Stay away

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    Staff

    Reviewed Nov. 27, 2023

    GoodYear Tires located at Embry Village 3605 Chamblee Tucker Rd Atlanta Ga 30341. Did an amazing job getting me 2 new tires. The team was professional, efficient, and exceeded my expectations. I highly recommend them! Kudos to Manager **.

    Lisa

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    Punctuality & SpeedStaff

    Reviewed Nov. 13, 2023

    Lifetime Goodyear customer. I will never purchase Goodyear tires again. Been waiting since 6/22/2023 for rebate filed online. All I get is a runaround. Goodyear is a piss poor example of a business that helped build America. They

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaff

    Reviewed Aug. 7, 2023

    Spent over 1100.00 worth of tires 8 months later, tires no good. Warranty says 78,000 miles. But Howard was rude and belligerent hung up on me twice, he was even rude to the employees. I was offended more than having to buy new tires. They wouldn’t stand behind the tires they sold to me. Said they weren’t Goodyear tires. I'd rather spend my money somewhere else and get great customer service. Howard was horrible. The others were not terrible people but Howard was the absolute worst. I’ll never go back there. I went to Discount Tires they gave me 2 new tires. The customer service was superb. Thank you Discount Tires and thank Zak for making me feel like the Queen that I am…

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    Customer ServiceStaff

    Reviewed June 7, 2023

    Mike and James are great managers at the East Bay store. Their customer service is phenomenal and they will go beyond and over to help a customer out and that's the best customer service a customer can ask for. I highly recommend customers to visit and get their car repaired there. I pray that they continue their great customer service. I enjoy the business and the employees, they are greatly appreciated. Thank You, Katina

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    CoverageSales & MarketingPriceStaff

    Reviewed April 12, 2023

    I have had a very terrible extended experience with tires which came with my new factory ordered Jeep GC Trailhawk 4x4. I am 75 years old, & driving on these mountain gravel roads for 50 years! No tires I have ever owned in my long life have performed so poorly! These tires are diabolically designed to grab & hold sharp rocks until they are pounded through the tires. Within a year of getting these tires on a new factory ordered Jeep GC Trailhawk. I had to replace all 4 of them! And I was taken in by the specs. which are totally bogus!

    After about a year or 25,000 km the tires which had not failed from rock damage were pretty much worn out! Because I believed the specs & advertised performance advertising, I even purchased an additional 2 of these tires, so that I would have a full sized matching spare, & replaced a tire which failed before I realized how bad these tires were! (And they are not cheap). I hope somehow, I can help other consumers from going through my experience.

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    Price

    Reviewed March 26, 2023

    Extremely costly tires, only lasted 2 months past factory warranty, thus necessitating another 4 tire purchase if AWD vehicle. Tire leak on side which cannot be repaired. Don't buy for the name anymore.

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    Customer ServiceTimeliness

    Reviewed March 19, 2023

    I have Goodyear Eagle Sport 245/50R20 fitted to my vehicle with 10K mileage. There is a 50K warranty. The front 2 tires are crumbling. Contacted Warranty department and they provided a claim number and directed me to one of their service centers. On contacting the service center I was informed that if the tires were fitted at the car manufacturer's plant then tough luck! Not Goodyear's problem. I said what's the difference unless substandard tires are shipped to Jaguar. He was not prepared to inspect the tires and then said the tires must have tire rot due to the vehicle being stationary for a protracted period. That's weird as must have stored the vehicle vertically as the rear tires are fine. The guy at Palm Harbor, FL Goodyear service depot was very dismissive and defensive. As they say Goodyear tires - only good for a year! I also emailed Goodyear a week ago with NO response.

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    Customer ServiceCoverageTechPriceRefunds & PayoutsMaintenanceStaffBillingRates

    Reviewed Jan. 23, 2023

    Purchased 4 of these tires in Oct of 2019 from Blacks Tires here in Myrtle Beach on 3rd Street. I got a nail in my side wall back in November. I was told it was not fixable. But they fixed it anyway with a bulge on the side. I have driven at least 40,000 miles on these tires and they do not even have a 20,000 miles left. Completely bald and maybe will last another 5-10 at the most. Goodyear keeps giving me the runaround. They say they will call me back and never did. Now they can't even find my records of a call. Been switched to a 1000 diff depts. Spoke to many diff reps...they keep transferring my calls or hang up.

    I was told by Blacks Tires that I can pay 600 to have all my tires replaced??? Whyyy would I have to pay? I didnt rent these tires. I even opened up your credit card and paid them off with no interest. Now you want me to pay an additional amount of money to replace even tho they are under warranty. Blacks Tires acknowledged that I have kept up on maintenance and tire rotation.

    I would never buy Goodyear tires again. But I bet you everything before this is all over, YOU WILL BE REPLACING MY TIRES FOR FREE. That's what I paid for...I paid for the extra protection as well. I am not one of those going down without a fight like others have. I will blow up your reviews about how these tires are terrible and so much for the guarantee. Not even worth it!!

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    Verified purchase
    Customer ServicePrice

    Reviewed Oct. 30, 2022

    I’ve had a few experiences with GY. The weather-ready on my wife's SUV are pretty good. No real complaints except reduced gas mileage. This experience is why I gave Goodyear a chance when I needed tires on my Lexus LS460. Wrong choice! The Eagle Exhilarate were terrible. I fought shakes and actually needed a dealer to diagnose my issues… They found 2/4 new tires were out of round! Customer service was terrible! They wouldn’t let me try a different model within their brand. The replacement tires are now on marketplace! Went with Michelins and I have my luxury smooth ride again. :)

    The SRA that came Stock on my truck are also subpar. They are quiet and cheap…that's the only pros. Cons - terrible wet traction, no traction on gravel, sway when towing even light loads, bad uneven wear, worst tire in snow (even with 4x4). I will NEVER buy another Goodyear in my life again. Their customer service is poor, their products are poorer.

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    Staff

    Reviewed Oct. 17, 2022

    I track my gas mileage on every tank of gas I buy. When I purchase the Goodyear Assurance Weatherready, I lost five miles per gallon immediately. I have ran four tanks of gas through since purchasing and it has remained consistent. I gave them a four for this reason. As far as the tire itself goes, I give it a five! The handling is excellent. The comfort is excellent. I couldn't say a bad thing about the performance of the tire. Overall, I would buy them again, even with the reduced gas mileage. However, if this is an issue for you, I thought I would give a heads up.

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    Punctuality & Speed

    Reviewed Oct. 1, 2022

    Zero stars. I've tried Goodyear tires on two different cars (Honda Element and Toyota Matrix) and I have to say they're the worst ever. Both vehicles instantly lost significant maneuverability, becoming extremely "floaty", making anything but extremely slow turns at low speeds unsafe. I instantly returned them and will never ever ever buy Goodyear.

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    Customer Service

    Reviewed Sept. 17, 2022

    I bought these tires because they had a 60,000 mile guarantee. They wore out at 25,000. Goodyear would not do anything about it because I bought through Wal-Mart. Please beware that the promised warranty will not be honored by Goodyear. Very disappointed with the tires and customer service when I called.

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    Reviewed Nov. 20, 2021

    Goodyear has been a brand for many generations and a tire you can trust. We place our lives and our families in the hands of many in today's situations that we have no control over but with choosing your vehicle's safety and reliability of tires you cannot go wrong with Goodyear.

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    CoverageStaffRates

    Reviewed Nov. 11, 2021

    The Goodyear Triple Tread tire has served me well over the last 5 years. Excellent traction on dry, wet, snow covered, and icy roads. It's the ONLY tire that's rated by US DOT for ALL 4 seasons. Other "all season" tires are Not rated by DOT for snow.

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    Punctuality & Speed

    Reviewed Nov. 10, 2021

    This is my second set of Goodyear tires on my 2014 Ram 1500 truck! They wear evenly and are quiet on the road even at highway speeds. But, they are not long wearing tires! I drive my truck very easy and do not jackrabbit from stops and brake slowly at stop.

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    Rates

    Reviewed Nov. 9, 2021

    I always buy Goodyear tires which is what my car came with in 2005. I read that it is best to use the same type and brand of tires when replacing. I have an SUV, so I am concerned that I get the right tires. They usually last about what the rating says--just average lifetime.

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    Punctuality & Speed

    Reviewed Nov. 8, 2021

    Consistently I have found that the Goodyear branded tires which come on new Chrysler autos since the early 1980's are of low quality, perform poorly, and do not last very long.

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    Reviewed Nov. 7, 2021

    I bought my Jeep brand new 2015 and my Goodyear wranglers have not been change once due to being worn, they are top notch tires, I am sorry they no longer sell them. I am still driving on these tires believe this or not, goodyear puts out durable tires, I will continue to buy my tires from Goodyear and recommend them highly.

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    Sales & Marketing

    Reviewed Nov. 7, 2021

    Used to be a solid tire brand but can't trust the mileage warranty guideline. Didn't even make half the advertised mileage. Guess they want to trap you in the cycle of going back for more and getting the small treadwear credit.

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    Reviewed Nov. 6, 2021

    I bought Goodyear tires to replace other tires that wore out at 30.000 miles that should have lasted 70,000 and hoping these will last for the amount of time it is warranted for. Goodyear is a good and reliable brand.

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    Sales & MarketingPriceStaff

    Reviewed Nov. 5, 2021

    GoodYear Tires give a great smooth ride on my Chevrolet Suburban. Cost is reasonable and mileage is excellent. Service after the sale is exceptional not to mention the phenomenal financing offered! I've took advantage of the special financing option purchasing 4 sets of tires!

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    Goodyear Tires Company Information

    Company Name:
    Goodyear Tires
    Address:
    200 Innovation Way
    City:
    Akron
    State/Province:
    OH
    Postal Code:
    44316
    Country:
    United States
    Website:
    www.goodyearautoservice.com