General Tire Reviews

Rebate is a joke. You spend an unnecessary amount of time filling out information online to collect your rebate, only to have it give a message of something went wrong, we cannot submit your rebate form. When I tried to resubmit all of the information again (again, an unnecessary amount of time spent) it would not load the invoice file. The online form just won't work even though it had uploaded with no problem the first time. Called customer service--put on hold for an hour, finally hung up. Tried again, same result. I would have been a happier customer if they didn't even bother offering a rebate, but to waste so much of my time on a rebate promise they apparently have no intention of making good on, just makes it so I will never purchase another tire from them again.

This company claims to offer rebates for the purchase of their tires, but it is a total scam. Their terms and and conditions are written in such a way that gets them out of giving promised rebates to customers and then you’re the sucker that believed the company in the first place. Tires are average, and the customer service is unhelpful and completely insufficient. I had a terrible experience with this joke of a company.

RT45 Set only lasted only 30000 miles - rated for 65,000. 225 each not to mention installation charge. I've had Generals in the past and they were spectacular. Fast forward to 2023 when I had them installed on my wife's Kia Sportage. (With alignment too). Tires were at 5/32 in 30,000 miles. That is barely passing here in NYS. Dealer I purchased from said that they had to be 4/32 to get pro rated for replacement. The same dealer that said they are close to not passing. We are getting snow now so I went to Walmart and bought KUMHO's.

First time buyer. I'm in love already, my car has never ridden better 2018 Subaru Forester. My drive home was only 8 miles and for the first time my average mileage jumped from 31 to 34 and it's always been consistent in the summer. I'm impressed

General Tire offers rebates and then denies them. I purchased my tires from Smiley’s in Aliquippa, PA. I submitted my rebate and got a notification that it was denied because they claim they couldn’t verify it as a business. I will never buy General again. I feel like they pulled a bait and switch gimmick.

Not sure where the problem is. I purchased a 2023 Ford Expedition brand new which came with General Grabber tires. I have a vibration that starts at around 75 mph and gets worse with speed. I have reported the issue to Ford several times starting at 1400 miles. At 25k miles Ford advised that the vibration is caused by the tires. To make matters worse Ford of Kendall in Miami, Florida, stated that they will not file warranty claims through General Tires as that was up to me.

We purchased 4 General tires from Tirerack in July. Included was a rebate for the tire type we bought. I filled out the online forms and weeks later General Tire replied by email the tires I purchased did not match the rebate and to send, by mail, all the required info. I sent all the required info September. I called General Tire in December and said I sent the required info by mail and he located it and said he would send the $100 gift card out to me. By January 22, I had not received anything and called again. The woman said the rebate was closed. These were a birthday gift to my son and he was expecting the gift card. Now he won't get it and both he and I will never purchase a General Tire again.

Purchased brand new General Grappler Tires. 1.5 years and less than 30K KM on them and the tread is completely gone. We had rotated them 2x - every 10k KM. Never got to the 30K KM rotation as nothing was left of the tire. Sent Email to General. Was told to go to dealer, they have the dealer the run around and now won't honor the warranty, nearly $500 - $2000. Horrible tire, horrible company. We have Toyo on all our other vehicles (5) and all of them have lasted years.

I own a '04 Jeep Wrangler and I put the General Grabber A/T tires on it, back in May 2022. Pros: These tires have preformed excellently. I have been ran off the roar at 70 MPH by oncoming traffic on Hy-12, and was forced to make an emergency maneuver in the lose surface shoulder to avoid a head-on collision the first week I had them. The tires helped me handle that situation with ease. I've gone through deep mud, dry dirt roads, up and down steep dirt mountain trails, through rivers and drove over the Sierra Nevada, I-50 and I-80 in mandatory Snow Chain conditions... but I didn't need to chain-up...Woo-hoo!!

My pick up came new with generals on it. Now I admit I did not rotate my tires as often as I should, but I can still boast that my front tires were just replaced yesterday, with 78,000 miles on them. My rear tires are down maybe 50 %. I'd say no matter the cost I'm getting my money's worth. 5 STARS.