Discount Tire Reviews

Manager (? **) on the phone and in person at the 3809 S Rochester Rd Discount Tire store was courteous and found the problem with my tire quickly. Explained wait time and repair which was accurate. Technician ** was very respectful and kind. He explained his repair and reprogrammed my Kia Sorento display software to fix a mistaken low tire pressure prompt. ** deserves praise for his job well done.

Awhile back I had left a negative review of Discount Tire due to a tire under warranty that constantly leaked, despite fixes. I was extra cranky because I waited an hour and half before my car was rolled into the bay, despite having an appointment time. I just want to say that today they more than made up for it! They got to my car very quickly and exchanged my leaky tire for a brand new one - for free since it was under warranty - and had already maxed out the number of patches allowed!

Okemos Discount Tire went out of their way to help me take care of my tires today. I was very impressed. Jeff was great! And the crew had my truck in and out within 20 minutes! I have been a customer of Discount for over 20 years and I will continue to go back! Thanks guys!!

Hattiesburg MS discount tire (Evan) helped me twice with my tires and rims. Super friendly and patient with his customers. Multiple people in this area recommended me to Evan. He is 100% involved in his job.

Just had service there for the 1st time at their San Jose Blvd store. Went great. Good fast service and took care of my car where another tire company didn’t. The staff was friendly and knowledgeable. Discount Tire will get my business from here on out.

I have been a Discount Tire customer for years at one particular store. After the experience I had today. Making an appointment for tire rotation. Getting there early enough to even see if I could get in earlier which I couldn’t. I waited. 10:00 o’clock appointment time came car sat. Finally when it got to be 20 after the hour and my car was still in its parking spot, I said forget this. I went and ask for my car keys, I was leaving and nothing was changing my mind. I took notice all the men that were diligent with customer before were not there. These young ones just don’t move like the other ones did. I’ll still use Discount Tires, but it will no longer be this one that I have used for years.

Discount Tire has been given every chance to resolve this issue and have not. They put it in a 3rd party's hands and we can hardly get a call back from Mara. I'm disappointed to say this complaint has gone on since November and is now in hands of attorney general. Trying simply to have a new set of tires installed, the truck was beaten so much it caused damage to wheels, exterior, TPM SENSOR, RIMS amount other things. It is undrivable and could have been avoided. My mistake was to believe that the tapes could be pulled and peers could see the damage that was done at this location. I will say Josh tried to help. He's extremely professional. But they didn't let Josh display his management duties and instead had fleet deny it with no time to make a judgement. I would not recommend.

This is my first time posting here but thought it may help some people. Discount Tire in Mooresville, NC made an appointment with me for a free tire rotation on tires purchased from them. My appointment was 2 PM today and at 2:38 my truck had not been touched. From my perspective, the "free rotations" as a perk when spending big money for tires do not in the least have priority. When I questioned the front counter person, he got a little chippy. I left without what I came for and called back to ask the manager to call me about this. When he did call, he equated this tire rotation appointment as the same as a doctor's appointment where you wait past your appointment time to be seen. Really? Asked the manager why they even make appointments, he became defensive and a little chippy as well and couldn't have cared less.

I brought in a tire from my commercial zero turn mower on 3/2/2026. I dropped it off to get leak repair. They mounted a new tire without consulting me. They have no record of contacting me on the phone. They charged me $180.42 for a new tire I did not authorize. This price included a highway road warranty add on price. It is not a highway tire. I contacted the store and asked for the old tire. They told me they disposed of it. I purchased that tire in June 2025 so only 9 months old. I have the receipt . I would have just put in an inexpensive tube and used for years. They gave me a refund, but now I have to buy a new tire instead of just a tube. My wife warned me not to go to this location that she had trouble there also. I should have listened to her.

I went to Discount Tire today 24915, I-45, The Woodlands, TX 77380. When I arrived, I was greeted in a friendly and courteous manner. I explained that I need a tire repaired. The salesperson wrote it up and I headed to the waiting room. This is where everything went south. I waited for 1Hr 15Min for service and my car was never moved into the bays. However, others that came in after me were being serviced. I finally had enough and asked for my keys so I could leave. Come to find out they lost my keys. It took them several minutes to find the keys and I left extremely frustrated.