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About Discount Tire
Discount Tire sells a variety of tires types for all kinds of vehicles. Select from tire brands like Michelin Tires, Goodyear Tires, Pirelli Tires and Cooper Tires. Available wheel styles include painted, machined, chrome and mesh from brands like MB Wheels, Fuel Wheels, Drag Wheels and Konig Wheels. The company offers financing to those who qualify for the Discount Tire Credit Card.
Pros & Cons
- Free rotation and balancing
- Frequent discounts and promotions
- Financing available
- Only offers tire and wheel services
- Only financing option is credit card
Discount Tire is an independent tire and wheel retailer and servicer that offers online and in-person sales. Its tires come with free lifetime rotation and balancing.
Top Discount Tire Reviews
Outstanding service due to friendly staff, no pressure to buy tires, explained identified tire problems, clean facility, and Covid restrictions observed. Willing to price compare ...Read full review
I will never forget that despite the fact that we were addressing a difficult situation, management made concessions out of the ordinary, saving my daughter from facing a Monday w...Read full review
About Discount Tire
Discount Tire is one of the largest independent tire and wheel retailer in the U.S. It has more than 1,000 locations across the country and offers online sales through Discount Tire Direct. The company focuses solely on the sale and servicing of tires and wheels, and its tires come with free rotation and balancing for the entirety of the product’s life. The company also offers frequent promotions and price-matching.
Discount Tire services
Discount Tires focuses entirely on selling and servicing tires and wheels. Its services include:
- Air pressure checks: No appointment required; performs pressure checks even for tires bought elsewhere
- Flat tire repair: Fixes your flat if possible and offers replacement options if not
- Rotation and balance: Provides free rotation and balance services for the lifespan of all Discount Tire-bought tires
- Tire inspection: Checks for shallow or uneven treadwear, leaks, punctures and sidewall damage and presents solutions if needed
- TPMS services: Checks the tire pressure monitoring system to make sure it’s accurately reading your tire pressure
- Winter changeover: Prepares for winter driving by installing weather-safe tires
- Winter studding: Adds metal studs to winter tires for safer driving in snowy and icy conditions
- Road force balancing: Corrects imbalances not caught during rotation
- Heat cycling: Optimizes tire traction and tread
- Rim repair and finishing: Repairs rim scrapes and bends
Some Discount Tire services are available only at specific locations. Contact your local retailer if you have questions about its services.
Discount Tire prices
Costs for new tires from Discount Tire vary depending on size and type. Its options include all-season, winter/snow, all-terrain and performance. The cost range per size category is:
- Small: $80 to $150
- Medium: $100 to $750
- Large: $140 to $1,000
The company doesn’t list its service prices, but it does offer financing through a Discount Tire credit card that has no annual fee and exclusive cardholder rebates. Promotional financing payments are available, and the purchase APR for this card is 29.99%.
Discount Tire FAQ
Which Discount Tire services are free?
Discount Tire offers free lifetime tire rotation and balancing.
Can you negotiate prices with Discount Tire?
Discount Tire doesn’t negotiate, but you can inquire about coupons and promotions. If you’ve found a better price elsewhere, you can also request a price match.
Does Discount Tire charge for tire installation?
The company does charge for tire installation. The price includes the cost of labor, mounting, balancing, visual inspection and more.
Does Discount Tire do walk-ins?
Yes, Discount Tire takes walk-ins for all of its services. You can wait in the lobby while its team works on your tires, or you can leave and receive a text or call when the job is done.
Is Discount Tire a good company?
Discount Tire, with its low prices and lifetime free rotation and balancing, is likely a good choice for new tire purchases. You can shop online or in person if there’s a retailer near you. If you choose to shop around, Discount Tire’s price-matching guarantee should keep you from paying more than necessary.
Discount Tire Reviews
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Good day. I am a retired Marine and I just wanted to share my experience that I have had dealing with discount tires mostly in Jacksonville North Carolina where I retired. I have been using Discount Tire for some years now and they just keep being better and better. When I relocated hearer to Juliette GA, I was concerned that I wouldn't get the same level of professional help I was getting with Robert and Chris from Discount Tire in Jacksonville NC. Garret, Brandon and a couple of more employees here at the Macon store has proven that the level of professionalism, attention to details and yet make you feel like they hear and understand you and they respond very well to your situation. To sum this is up Discount Tire will always get every cent of my money when I need a service that they can provide to me and my family. Thank you Discount Tire for being awesome.
My car was riding bad, my coworker came in and told me my tire looked low. We put air in and we could hear the air come right back out ugh!!! I drove to Discount Tires in Gilbert AZ. This was the BEST Customer service that I’ve ever experienced! From the person that checked my tires to the manager. From the greeting to the work that was done on my car was amazing! They explained every step. They are friendly, not all in your face trying to oversell you on something, nope they are all about safety and how they can help. I appreciate everyone there. They got me back on the road safely. I will refer all of my family & friends.
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Winter is here in Montana. Our local store is swamped. Nevertheless, the employees are consistently, simultaneously speedy and polite, even with "demanding" customers who got caught off guard by the first snowfall. I have been amazed by the professionalism displayed in this store for years and they have never disappointed. If your tire change is during the busy season, plan ahead for a wait, because everyone is trying to be safe on the roads, just like you are. And appreciate the Discount Tire folks, because they are fantastic.
I have done business with Discount Tire off and on nearly 40 years and NEVER have been disappointed but have decided since, I'll not go anywhere else. Just today, I went in, to this store (Loop 323 Tyler) with my low tire pressure light issue other than low pressure. One of the young men ended up having to reset the sensors at no cost to me. I had gone in expecting to find out I had a damaged TPMS unit (previously had found out they all checked good) and spend at least $50 - $70. The people who work for (and have worked for) Discount Tire have always been extremely courteous. They treat their customers as they would want to be treated. Thank you, Discount Tire for always being there when I needed Tire replacement/repair.
By the way everyone, they do stand by their tire warranties. Several years ago, I had a tire on my car which ended up with a broken belt, ready to buy a new one because I had rolled out all the warranty. As it turned out I had two tires that way and they replaced both of them for the cost of the tire warranty ($6 those days). The tires were 35,000-mile tires and I had just finished those miles on those tires. Best deal I ever got. If anyone is looking for a reliable place to get their tires, you can't go wrong with Discount Tire! Trust me!
I do most of my transactions at the branch in Lake City, Florida as they seem to have the best customer service out of the different locations I have been in. 98% of the time they will honor the warranty you can purchase with the purchase of the tires. I have had to use my warranty multiple times to get tires replaced. It is hit or miss on whether it is covered (depending on which CSR (Customer Service Rep) you get). They do take a while to get the job done which isn't always a bad thing as they do take the time to compare the stats (pros/cons) of each brand tire they have in stock and they can get for you.
The primary issue I have encountered through them is that they will quote you a time period and then take double that to get the actual job done. If you go here, make sure you allot yourself at least 1-2 hours to be waiting. Start to finish. On the other hand, staff is very friendly/professional and clean (appearance). The office/lobby is clean and tidy. I feel comfortable letting my toddler roam around because it is clean, spacious and nothing for him to get into.
Came in because of a flat tire a month ago. They didn't have the tire in stock, but they did a rotation for me. During this time, the tech broke two of my center caps but didn't say anything. I had to come back a few days later for the new tire to come in, and that's when I noticed that one center cap was completely missing and another was badly cracked. I brought this up to whoever I spoke with when I dropped my car off. He at first said *there was no possible way*. One of his tech's could have been responsible, but I shut that down quick.
Discount Tire agreed to order in new replacement caps and to call me in a week. They never did, so I followed up and was told they were on order, to call back in a week. I waited a week and a day, still no callback, and called in. Oh, they hadn't actually ordered the center caps and they were waiting on something? I spoke with Will, who was somewhat helpful, but every time I called in "Mo" who I was told is the manager was never available. It's now been a month, and just to recap how Discount Tire thinks:1. A technician broke customer property (no biggie, mistakes happen).
2. The technician didn't say anything (not okay).
3. The person I spoke with immediately tried to deny any responsibility.
4. Discount Tire did not follow up, I had to.
5. Discount Tire continued this trend 3-total times.
6. I had to buy my own replacement center caps for the property they destroyed.
I have used Discount Tires since I was a teenager, but after this I'm done. It's unprofessional, and all over something that is not and should not be a big deal.
Bought tires from them in December, had to get a tire patched 60 days later. Had an appointment, but still took them 2 hours to plug the tire. I had an appointment. What is so difficult for a tire shop when it comes to plugging a tire? Clowns.
I have five cars and I’ve been with Discount Tire for at least 15 years. I will never buy anything from this organization again. I was riding my motorcycle and had a rear tire that desperately needed air. Discount Tire refused to give me air for my tire and sent me off in a very dangerous journey to try and find air some place else. I will never go to a place that treats its customers this way or anybody else in a time of need for something as simple as air that they have an abundance of.
I bought two tires from Discount Tire in Fredericksburg, Virginia and made the appointment for installation. I live over an hour from the closest Discount Tire but had good prior experiences near Richmond, Virginia so I made the over two hour round trip. I wrote in the instructions the valve stem was leaking and needed to be replaced. When I arrived and inquired about the valve stem the promise of replacement was reiterated. I was told this was a normal part of tire replacement at Discount Tire. The tires were installed efficiently and I was on my way in less than an hour. Next morning the new tire was visibly low. I looked and discovered one of the two valve stems had been replaced but one had not. The leaking valve stem was NOT replaced as promised despite very specific instructions requesting it be replaced.
I called and received the apology you would expect along with promises to make the repair first thing in the morning. I made sure the customer service representative on the phone knew the mistake and knew I was making a two hour round trip. I made another first of the day appointment to replace the valve stem and made the hour trip to the shop.
The efficiency of the shop was gone. I was the first customer there at opening but somehow this very routine replacement for a failed repair fell behind the technicians in the bay discussing their events of the previous night and leaving my truck unrepaired for over 45 minutes. I watched through the showroom window as my tire was taken off my truck and set to the side with no repair being made while the three technicians talked and laughed and then moved on to another car. Finally at the 45 minute mark I called the Discount Tire 800 number to lodge my complaint. I then walked to the desk and pointed through the glass window to my truck sitting there waiting for the promised quick repair while the technicians were gathered together having another personal conversation. I knew it was personal because I walked out and stood at the bay door behind my truck and listened.
The manager tried to hand me off to another service advisor but I made my point. The techs scattered when spoken to by the manager and the repair was made just prior the one hour mark. I made the 1 hour drive back home and went to check the air pressure. The valve stem had been replaced but no valve stem cap was installed. Easy enough to remedy but just plain sloppy. I cannot believe the manager did not follow up on the repair in the shop knowing the shop had failed to make the installation correct the first time.
Having two tires replaced at Discount Tire required two trips and a minor finishing touch ( valve stem cap) made by me. No doubt I passed by more than a dozen other tire shops to be a customer of Discount Tire. The next day the manager called me. I thought this was a positive turn of events. I was wrong. He offered two free tires which I did not need. Therefore, I declined. I suggested since he had my credit card information that he make an adjustment that he thought was fair for the inconvenience and sloppy follow up.
I have waited for more than 10 days and no adjustment has been made. I guess the manager of Discount Tire on Plank Road in Fredericksburg, Virginia thinks not delivering on promises made the first time and then failing to manage the staff of the facility and then failing to follow up with an adjustment to the invoice is the right thing to do. It is not!
Over the years I have made many of my friends and family aware of my satisfaction with Discount Tire in Chester, Virginia and other locations. I am now on a campaign to let them know my recent experiences with Discount Tire has completely changed my opinion. There is no reason to go out of your way to spend your money at Discount Tire. The opposite is true. Go to another chain which delivers on their promises and values your time. Management sets the culture of business and can have the highest impact on customer retention. Discount Tire on Plank Road in Fredericksburg has a culture of very poor inspection of their work, making and failing to keep promises, and failing to follow through after becoming aware of their failures to deliver.
Daughter had a tire repaired (Nail right in the center) should have been an easy straightforward patch from the inside which is what they did. Fast forward a couple weeks... same tire going flat and a tire pressure sensor in the tire was bad so Called them a DAY PRIOR and made a 5:15 appt (At their time opening). 5:45 they finally get her car back there to fix the leak and then she leaves immediately after to head home and they never touched the sensor. Close at 6pm so no time to do it right apparently and could care less about the customers time... Time meaning now it needs to be taken to ANOTHER shop ANYWHERE BUT DISCOUNT TIRE to get fixed correctly.. Raben Tire Evansville here we come. You go to a discount place then you get discounted service!!! Won't return or recommend this place to anyone. Respectfully, Bennie ** Evansville IN
Discount Tire Company Information
- Company Name:
- Discount Tire
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