Nike Reviews

I purchased a pair of Nike golf shoes last Nov. and didn't use them until Jan. They were purchased at Dick's. In August they fell apart while I was playing golf. The instep separated from the sole of both shoes. This created a dangerous situation as I could have easily tipped and suffered an injury. Both Nike and Dick's refused to do anything about this. Nike said the shoes were manufactured 2 years before I purchased them and their warranty did not have to cover them. The shoes should have lasted a lot longer and should not have become dangerous.

I used to work for nike in the 90's. I have been wearing the Nike monarchs for a very long time. The past 7 years the shoe quality has been getting worse. I am having problems finding a pair that do not squeak or make sounds with popped air soles. I just purchased two new pairs, first pair 2 days starting making noise, returned it, got second pair, after 1 week, making noise. I don't ever remember this happening before 7 to 8 years ago. In the past 3 years I have probably sent back at least 10 pair to Nike. That is horrible.

Bought my son a pair of black Nike Jordan's. He had them a couple of months and they faded from black to gray. I wrote the company a letter and they obviously didn't read it and mailed me back a generic letter not touching on any of the topics I wrote about. It looks as if they saw I mentioned a child in the letter and they then wrote back to a child, not an adult. What a waste of time. We buy so many Nike products for casual wear as well as sports. This was seriously a disappointment!

For Christmas my daughter was given a Visa gift card to use from her grandfather to buy some custom ID Nike tennis shoes. She did so in January with that gift card. As 6 months went on, the name she had put on the back of the tennis shoe began to wear off; odd place for something to wear off as the back of a tennis shoe doesn't rub up against anything. Called Nike and they said to send the shoes back and they would review a refund possibility. Was notified by email that she indeed received a refund, however that refund was made to the gift card.

Disappointed with Kevin Durant Fire and Ice sneakers I bought for a 10 year old boy. After few months, sole separated and cracked from shoe. A real piece of junk. KD Astro should be ashamed about sponsored that bad product. Low mediocre quality materials. Don't buy Nike!!!

I ordered a pair of shoes for me and my husband for the first time on this website! I get an email that the shoe are no longer in stock and they don't sell those shoes any longer! After they had them posted for people to order! Asked me to pick another pair of shoes and they would match the price! I said "no thank you! I would like my refund back..." My husband checks the account and they took the money the same day I asked for my refund! I have been asking for my money back several times now... no response! I'm now going to get the law into it and build a case on them for FRAUD!!! DO NOT ORDER FROM THIS COMPANY!!!

I've been trying to get NIKE FLYEASE, the amazing trainer designed for disabled athletes and due to the zip you can get a splint in. I am sad that NIKE after all its advertisement in respect to this product have allowed themselves to have no stock... while ensuring they have plenty of stock for their able customers (I note they have not run out of them). NIKE attitude was "we have lots of stock of other trainers." Appalling NIKE you should be ashamed.

I collect rare Nike and I thought I was lucky enough to purchase some of these very exclusive shoes. They have never been worn, maintained in their original box in my air conditioned home. I went to show the Exclusive Mirror Foamposite off and they were significantly faded. Nike has BEEN USELESS in a reasonable response or to assist. Needless to say I am NO longer a Nike fan, ** Nike, and I will not purchase any more of their crap.

I purchased a pair of Nike shoes for my 12 year old in March 2017. I spent approximately $76 for a piece of junk! Two months later the soles starting coming apart from both shoes. I filed a complaint and mailed the shoes back to Nike and just got my response: "Sorry after a thorough inspection, we have denied your claim due to normal wear and tear." Pathetic to say the least! What person in their right mind would ever buy another Nike product? I'd be ashame to even admit to "this reason". Your Nike product is only good for 2 months guaranteed. Lol. I knew I should have purchased an American made product! Not anymore!

I purchased these Flyknit sneakers for my son just for casual wear - no "high performance" activities. He doesn't even wear them every day. A little over 2 months later, they are COMPLETELY FALLING APART on the TOP of the shoe. This is ridiculous. That's the last pair of Nikes for us.

I have a pair of Air Max 95 that I have kept and worn about 2 times since I bought them. They are Air Max 95 premium. The shoes are immaculate with the exception of the midsole. I have worn them 2 times since I bought them and the soles are disintegrating with each step. I contacted Nike since it is an older shoe but I felt that the sole disintegrating was a manufacturers defect. I was told they would only warranty a shoe that was 2 years old or less.

Nike Athletic Shoes - Cheap, cheap, cheap quality. Wow! This company has seriously gone downhill in the last 5 years. I remember when I could buy a pair of Nike's and they would last longer than all my other shoes. I'm not that hard on my shoes either. The last two pairs I purchased were made with black mesh, instead of man made material, or leather (which I don't think is available anymore) and within 3 months they both had holes. Nike doesn't care because they know that most people will simply go buy new ones.

I purchased two pair of Nike Huaraches (one for work and one for recreation). These are the WORST shoes I've ever put on my feet. The shoes push my heel so far forward, my toes ache! My feet hurt while wearing these shoes and I have just given up. I'm going to a podiatrist to see if they have ruined/injured my toes. I will be returning the recreational pair, since I haven't worn them yet.

The Nike Air Shoe is an expensive shoe that will not hold up. I have a pair that look brand new and have been used very little and the sole separated from the shoe exposing the air pockets. Save your money and time in trying to file a claim with Nike as you won't get anywhere. Mine are going in the landfill and I will never think that Nike puts out a superior product. These shoes came from Vietnam. Goodbye Nike.

I bought a pair running Nike about 2 weeks ago. They are so uncomfortable trying to wear them in but they are so hard and already starting to fall apart. Nike need to put up their game and make quality products, instead of cheap rubbish!!

I bought my 12 year old son Nike Huarache in late December 2016. By March 2017 (3 MONTHS!) there was a hole in the sole of the right shoe and the beginning of a hole in the sole of the other. I filed a claim with Nike and truly believed they would stand behind their product and make it right. NOPE! They said this is "normal wear and tear" - really?? Their products are only made to last 3 months?? We have been loyal Nike customers for years... not anymore!

So I've been buying Nike my whole life. Basically for the name and style. There is different levels of comfort in the different styles obviously. Well I came across Kevin Durant while looking for a pair to play basketball in. Loved the way they looked, and when I tried them on I could not believe how comfortable they were. I had to have them, hell I bought another pair to play in and one to wear around.

Nike running shoes - After trying on the shoes in the store, I was very confident and satisfied with the shoes I had selected. However, after wearing the shoes for about 2 months, they are now making a noise when I walk. There is a hollowed out area in the heel that is creating this. This was made by the manufacturer. This noise occurs on concrete, or tiled floors. It sounds like a suction cup release with every step I take. For the price I had to pay, the shoes should last more than 2 months.

I received my Jordan 11 low that I purchased for my toddler today. Upon inspection of the shoes I noticed that one shoe has more fabric on the back than the other and the "jumpman" one is higher than the other. I called customer service and got a poor apology and only to offer me to ship the shoes back and said it will take 4 WEEKS for them to create another shoe!! What the hell! Never again will I buy from NIKE.COM!!!

Nike Noir = trash or money down the drain. Nike is bringing out below par products with below par service. Consumers please save your money until this company learn to invest on shoes than the sports personnel or on their ads. The sole is paper thick and the sole is coming off main shoes in a month and half with use only in basketball court.

You should maybe start making your products to last. I bought some KD series 9 for my 10 year old son and within 3 months, the airbag deflated. They were bought Dec 2016 as a Christmas present. I was told that because of the wear, they would not do anything about it. He is a BOY!!! They play rough, so make your products to withstand a little more activity. Whether it's on the court or outside playing. The amount of money you charge for these shoes and it got my son 3 months of use. No way will I be buying any more products from Nike. To top it off, I paid $20 to ship them to Nike for the inspection. They also tried to offer a discount on future purchases, thanks but no thanks.

We paid $175 for my son's soccer shoes 8 months ago. It supposedly comes with a 2 yr warranty?? Shipped it to Nike, the sock connected to the shoe is falling apart!!! Do not buy Nike soccer shoes. They do not stand behind their product!!! Very disappointed, horrible customer service!!! They will not cover the shoe defect!!! Will never buy Nike!!!

My son received a pair of KD 9's for Christmas. The sole of the shoe wore out in less than three months causing the air pocket to deflate. Nike customer service said it was due to unusual wear. These are kids shoes and if Nike can't make a sole for a kids shoe I will not purchase from Nike anymore. They refused to replace, send a voucher, or do anything about the shoes. These were $125 shoes. Never again.

I purchased a pair of Nike Huarache baseball cleats for my son and spent over a hundred dollars through East Bay. He wore them a few months. The max air in the bottom of the shoe deflated and leaked water making it not wearable. Because they are a mesh shoe, the manufacturers number was printed on a tag that often gets torn of. Nike refused to do anything. Customer service used to be amazing. When you spend that much money on shoes, you expect them to stand by it. Switching to other brands. Very disappointed!

I have bought Nike Flyknit Airmax 620469 in the month of May 2016 from Finish Line Chicago. I have hardly used them for about two months for morning walks. I am shocked to see Nike shoes are coming of this inferior quality. The shoes are worn only because of inferior quality of cloth used inside and manufacturing defect. I have shared the picture of the shoes which clearly shows the shoes are maintained well but only due to poor manufacturing it got worn so badly. When contacted Nike, They gave a standard reply that "It's above six months of purchase so we cannot do anything." If I start using the shoes it will be completely worn from inside due to bad quality material used inside. I am hardcore fan of NIKE for years and this was never expected from such a reputed brand. I think this will be the last pair of Nike I have bought. I understand each nike shoes have a unique ID and can be tracked when and where it was purchased.

I purchased a pair of Air Thea running shoes before going on vacation just over a year ago. These shoes have been used occasionally since that time. Recently the back of the inside of the shoe has come apart and a piece of plastic is sticking out and cuts your foot when you wear them. After contacting customer service and paying postage twice to have the shoes inspected, Nike had initially advised me that this is normal due to excessive wear, but after challenging that, I have been told that it was caused by "inside friction".

I bought my Nike air Max from the local sports store. I had them 1 month and the sole wore. Paid $200.00. Above the sole there are air pockets. Well, after a month they were leaking. But I didn't learn my lesson. I order a pair of 178.00 ACG's (black). The entire sole separated from the boots. I didn't complain, because I read others end results. I'll just NEVER purchase a pair of Nikes again! Buyer beware. They are garbage, and don't last!!!

I once ordered some Nike air max's 95 with next day delivery and it took them over a week to deliver. I kept on contacting Nike and apparently they got lost in transit after over a week. These were for a occasion and I'm still furious to this day. smh kmt bmt

I purchased a pair of Nike Free Rn Flyknit sneakers on 1/4/17 at a local Dicks Sporting Goods, specifically for running. I primarily run on a treadmill as the area I reside has some adverse weather part of the year. Every time I use them I get HORRIBLE electrical shocks. These shocks are very uncomfortable. I believe the fabric from the shoe is causing this. I have never experienced anything like this before using these sneakers. I have tried various treadmills and am still experiencing this. I paid quite a bit of money for the sneakers $130 and have used and trusted the Nike brand in the past so am very disappointed and upset about this. I am nervous about getting on the treadmill as I dread the painful shocks.

Stay away from Nike's footwear. I have bought Nikes since I was 17, I am now 40. I recently bought a pair of Nike runners for 200 only to last 4 weeks. When I rang customer support they haven't been helpful at all and look for any avenue to not help you because I've lost my receipt. They don't care who keeps a receipt. So my advice is since the factory has moved overseas the quality has gone out the door. If you pay your workers peanuts you get monkeys. Stay away. You'll regret spending the money.

Spent a little over $250 for Nike soccer cleats for my 16 y.o. son. 2 weeks later, the shoe separated from the sole during a soccer tournament. Less than 30 days from purchase, I followed the online directions to return and make a claim with Nike. One day after Nike was in receipt of the cleats, they claimed that the cleats' defect was due to normal wear and tear.

Air max bubble popped within 6 months. No help, only 20% off. According to Nike basically the way I walk/run deflated the shoes before 6 months. They said the rubber wore down on one side and caused the bubble to pop. I paid 220 dollars for Nike fly kit shoes that were meant for running.

I buy athletic shoes every few months... I am a FedEx driver and run a lot. Looking for a quality shoe isn't easy. I used to buy all my shoes at Kohl's. Unfortunately Nike is the only brand shoe who doesn't offer discounts... ALL NIKE SHOES SUCK. If it sprinkles outside or the shoes get a little wet they just fall apart. I had my last pair for all of 3 months... They were comfortable, looked stylish... but they just don't last. You would think at $80-$100 a pop you would get a better shoe. I was running across a yard and the bottom of one shoe (the WHOLE BOTTOM) came right off. I had to duct tape it together to make it through the day... What else can you do when you have a schedule to keep. Thanks a lot NIKE for crappy shoes!

I bought a Nike basketball shoes. Both bottom of soles unattached after maybe two years. It is a quality issue because you can see the top of shoes are in good condition. I don't buy Nike and Adidas anymore.

I bought a pair of Nike sneakers for my 14 year old son 6 months ago... The kind with the air bubble in the heel. 6 mos later both of the soles have holes worn in them and one of the air bubbles has popped. When I sent it to the Nike "quality inspectors" I was told "We've determined that the issue is a result of normal wear and tear. With that, we can't consider this a material or manufacturing flaw, per our return guidelines, and we're unable to issue a product voucher." Well if Nike says that their shoes should only last 6 months with normal wear and tear then I think I'll be looking into higher quality brands. No accountability for quality standards.

I am an avid walker in my 40's. I purchase at least 3-4 new pairs of athletic shoes for walking a year because I wear them out. The ladies Nike shoes I purchased from Finish Line began to hurt my feet after 1 month. The material the shoes were made of began stretching out causing my feet to pinched between insoles & sides of shoe. I was getting blisters on the outside edge of my feet on both sides. I sent them back to Nike claims at my own expense, was denied & I was told by customer service I do not know how to buy the proper size shoes. I questioned her as to why the shoes didn't do this when they were new only after they started stretching out & she could only keep repeating I do know how to buy the proper size shoes.

In early August 2016, our family purchased the Nike Roshe for my 14 year old son. He has only been wearing them for right at a month. Today, he comes home from school and says, "Mom please don't be mad. I really didn't do it." The whole toe of the right shoe has come apart at the seam. I got on Nike's website to see what I could do. I must have the receipt for a return. I'm not sure who keeps receipts for 2 years (the length of time Nike supposedly warrants their products), but it isn't me. When the product has been used, the receipt goes in the trash. After reading the other reviews on here, it wouldn't have done me any good to send them back anyway. We will not be buying Nike again anytime soon. The old saying you get what you pay for has never applied to Nike in my opinion, but it does now. Shame on Nike for charging such high prices for such low quality products.

I bought a new Nike golf polo shirt and paid close to $90.00 for it. It looks really cool, but the shirt is already falling apart and I have only had it for a week. I love the look, but I will not be purchasing another Nike Golf polo any time soon.

I purchased a pair of Nike Air Max running shoes for $107 from the Finish Line. I WALKED in them 4 times before I noticed that the air came out of one of the shoes. I went back to Finish Line and they told me I had to contact Nike directly which I did. I went through the process of mailing back the shoes for $13 at my cost. I received a response stating that the air bubble appeared to be sliced and there was nothing they could do for me... they could not repair or give me a credit to purchase another pair. They were kind enough to mail the shoes back to me in which I cannot wear. So for $120 NIKE lost my families business which is a shame because I USED to purchase my son's AIR Jordans for his High School's basketball team, Nike cleats for his football team and Nike cleats for his baseball team and I have 2 boys in those sports... not to mention the everyday shoes for the family.

I bought a pair of Nike woman's athletic shoes priced at 75.00. They began to rip at the front seams within a few months of wearing them, even though I did not wear them every day. I went to Kohl's to return them and all I got for credit was $23.00! I like NIKE shoes because of their comfort and the many styles and colors available, however, reading some other reviews, seems like the quality of the shoes is not as good as it used to be.

I ordered a pair of Air Jordan 11 Low "Closing Ceremony" and they came to me with scuffs and scratches on the gold patent leather as well as a #25 engraved in the back part of the gold patent leather, which should not be there. I paid $170 for these and it was very disappointing to see these sneakers with scratches and scuffs and especially that #25 engraved on the back of the left sneaker. I really like the sneakers and want to keep them but that's not right that I received a pair of Jordans that are scratched and have scuffs when they're brand new. Jordan brand and or Nike has to fix this issue because that's ridiculous. I would like to see if I can get the same sneakers but a different pair without these flaws or get at least $170 in Nike store credit.

I bought a pair of sneakers for my daughter. They had a clear defect. I sent them to NIKE and made a claim which they denied. Anyone who sees the shoes knows the problem was not caused by wear. When I called to challenge the claim they said they were sorry but the sneakers were sent to be recycled so we cannot review the claim. They offered me a 20% off coupon. The reason for this review is that I had thought NIKE was a company who stood behind the quality of their product. That they were ethical and unique in this way... but I was wrong. They are just like any other company who denies responsibility when they ship defective goods.

Nike denied my claim for a NIKE+FUELBAND that did not even work in the first place. I will never buy another product from them in the future and hope they go down in flames regarding their stores and business. Good Luck NIKE. Hope you fail in the future. Not going to get any more business from me!!! And I got a lot of friends!

I have bought six pair of socks and out of the 6 only 1 actually had any durability to it. They all mirrored each other and all the rights to each one, split in the same places as the right of each one. They were not made properly which is probably why I don't see them on the market anymore. I still paid an awful lot for some socks that were not up to the high standards set by Jordan and the NIKE family. Please let me return them for other socks please or send them to me. Thank you.

I bought some black slippers with the Nike check on top black and white because I always wanted one. Never better for them finally bought them and they have destroyed my feet. I have all kind of callous and my fat toe. I am very disappointed to find out that a very expensive high quality slippers can do this to your feet. I would love to get refund and have my feet back to normal. Thank you for whoever is reading this.

My son buys a lot of Nike apparel. Never any problems until now. Bought a large boys' Nike Tshirt at Kohl's. Tried it on before purchase and fit fine. Took it home and washed it. It shrunk so small I don't think my 6 year old nephew could wear it. Have never had Nike Tshirt shrink like this before. Tag says Egyptian cotton. Don't know if they have had a bad batch of shirts or what is going on. My son is upset since he spent his hard earned money on this shirt.

Bought the shoes around 2014 and I haven't used it until recently. So far the shoes are really comfy at all... I used it today for my first fun run. It got wet inside out due to the rain... got glitters and color in it. After the run, I decided to rinse it off with water. But it surprised me that the rubber that has color started to fade (as seen on the pic). Didn't scratch it or what, don't know the cause of it also. Kinda disappointed though.

My 21 year old son bought my husband $200 sneakers for Christmas. Sneakers are supposed to have a 2 year return policy for problems in workmanship. These sneakers were worn twice when the design part which is a white almost net type cloth design turned yellow. The rest of the shoe is perfect. We sent them back and paid $20 to return them and were told we would be reimbursed and for postage and the shoes. I only asked for a replacement of the shoe they offered a gift card. After a few weeks we received an e mail saying there was some corrosive substance exposed to the sneaker! SERIOUSLY??? I called again and they said they would look at them again and said the same thing again. They say we washed the sneakers (lie) and they smell like laundry detergent. So, what they are saying is they don't smell foot odor because they were only worn twice?

I bought the Huarache. They are the worst. Even though they super expensive on top, they break at the back of it.

Ordered a Nike Flyknit shoes online and those were horrible shoes I have ever bought. I returned them on may 20/2016 and it's been more than a month and I haven't received my refund. This is damn horrible customer service. One thing I have decided is never to buy any stuff from Nike ever in my life. Horrible service. This is plain disaster nobody even cares. I feel Under Armour is much better. I'll never buy from Nike again, learnt a lesson. Thank you Nike for teaching a wonderful lesson.

While I was in your official Nike showroom, I found that there were extremely less varieties in the girls section and all the shoes were not at all of tough look and were a lot kiddish and stupid (pink, blue, etc). I would like you to think of it this way: all the girls who are actually willing to spend rs 10,000-20,000 on sport shoes are girls who are sporty and tough and want to buy shoes which actually suit their personality. Moreover, there are not much varieties in designs or price range. I had strive a lot and double my budget, just because you people cannot keep all the sizes. I will never prefer to go in a Nike showroom again because of such an experience which I had to face. While on the other hand there were a lot of varieties in the boys section but your smallest size for boys is 7 which does not fit 75% of the girls who are shopping in Nike. Next time I would rather go for Puma, Reebok or Adidas.

I bought a pair of Zoom Nikes and they seemed to be ok but yesterday I wore them all day and walked quite a bit and the back of my right ankle developed a sore. I checked the shoes and the right one had a little bump where a seam was. I check the left shoe at the same site and it did not have a bump. I called customer service but the wait was over 10 minutes so I hung up.

Not long ago, I purchased a pair of mid-line Nike running shoes. I am disappointed that the webbing (mesh) has deteriorated so rapidly that I can no longer use the shoes. What happened to the time when the webbing lasted at least as long as the rest of the shoe? I will not be buying a Nike product again.

It's so hard to get a hold of a decent pair of cross training shoes here in the Philippines. For a country with generally short people, it's weird to have basketball shoes in most of the shops. I wish there would be more options for running shoes or at least cross training shoes. I'm glad that I found shoes for me and my wife in one of the factory outlet sales in one of the malls (after several months of looking).

Yes. Nike is expensive. But the shoes are sooo beautiful. The colors, design, etc are so irresistible! Also, it's very comfortable. I always wear my Nike shoes whenever I run, go to the gym, walk, play badminton or basketball. My feet are well protected and I can move easily and freely. I already have 20 pairs and my target is 100! The first time I saw a Nike shoe, I immediately fell in love with it. I told myself that I will collect lots of it. I recommend to all, especially to athletic people, to use, go with Nike. It's worth it. The quality is great. The first pair I bought is still in great shape, and it's been 7 years! You will not regret it! I didn't! I bought my dad one and he loved it. We play basketball together with our Nike shoes. Go NIKE!

This is not a review, per se, as I have not purchased any Nike shoes recently. I did, however, try to buy some Nikes for my son. I ended up buying another brand, as the Nike shoes I saw looked incredibly cheap and flimsy. The mesh, which used to be made of sturdy fabric, now looks like paper, and the 'swoop' looks like a tacky iron-on. They looked like cheap dollar store shoes, except for the premium price tag. There is no way I will ever spend that kind of money for shoes that look so cheaply made!

Whenever I see Nike shoes in the mall, I can't help but be impressed at the aesthetics of their designs. The color combinations are very pleasing to the eyes (some would cater to designs more suitable to a particular gender or age group). Sports shoes used to have only a few colors, mostly coming in 1 or 2 color combinations, one of them being a neutral color. And the lines and texture are nice, making the appearance simple (not overwhelming), but appealing at the same time. In my opinion, Nike is in the lead when it comes to athletic shoe aesthetics. It's no wonder they're dominating the market.

I love my Lebron X. Its Airmax 360 cushioning is perfect for someone who plays under the basket (like me). No knee pain for me :) and it's stylish too. I just need to keep it clean since it's dominantly colored white.

I purchased a pair of Nike Tiempo Legend VI FG cleats for my 16-year-old son who plays high school soccer. I paid $166 for them. He started wearing them in January 2016 and by mid-April the sole completely separated from the leather in the front of one of the cleats. I filed a claim with Nike. They concluded that there was no workmanship or material flaw with the product, but it was from normal wear and tear. Nike is basically saying that their shoes are not expected to last for more than 3 months? I am very disappointed with the quality of these shoes. I expect something that I paid $166 to last longer than 3 months. My son only plays high school soccer, it's not like he is a professional with hours of use each day.

I can't help but wonder if the way Nike makes their soccer cleats have changed over the past recent years. Between all of our kids and ourselves we have literally bought over 50 pairs of Nike sneakers, various sports cleats and esp. soccer cleats over the past 10 years. The most recent pair of soccer cleats that my son has had, the front part of the shoe separated from the bottom part of the shoe after only 4 months of wear? As I wrapped duct tape around the front of the shoe to get him through the season, he reminded me that this happened to his pair last year as well.

I bought a $300 pair of Nike high tops for my son for his birthday. He wore them 3 times. They started to rip at the top on the mesh part. No problem we thought. We will just take it back to the store. Well, unfortunately, the store does not do exchanges or returns after 30 days, so you have to contact Nike Canada. They asked us to return the shoes with all sorts of information and procedure. So not only did we waste our time going to the store (twice because we did not get the correct info), we had to package the shoes, take it to the post office and spend close to $20 on shipping. This all took about 1 1/2 hours of our time.

I ordered a pair of shoes to be overnighted which their site said was available. Before checkout it said I would receive my shoes the next day 4/15/16. On 4/15/16 I receive an email stating changes have been made to my shipment and my shoes would ship on or before 4/25/16. WTF!?? I'm intensely upset now. Not just by the fact that I could have picked a different shoe or just gotten it overnighted from another company but also by the fact that they weren't even going to give me a refund for paying an overnight fee. It wasn't until I called that they said "oh we can just issue a refund for the shipping." Idiots that a given I shouldn't have to call to get that after you ** up my order. Now it's 4/15 the day I need my shoe that they don't have in any store and there's nothing I can do about it. I am beyond upset.

I got a new pair of tennis shoe for my child. To my surprise, the side of the shoe tore within one month. It cost us $66. My child had many Adidas shoes before, which cost less than $40, usually lasted 9-12 months. I contacted Nike, and was told to mail in the broken shoe, they will investigate if it was a quality issue. After reading so many similar Nike shoe quality reviews here, I feel it's not worth to waste my time and money to make a trip to mail the broken Nike tennis shoe to them - I really don't have the time. All I can do is to absorb my loss, take the lesson to never buy Nike shoe again, and post a review here to raise Nike quality alert among consumers. I probably will go back to Adidas or other names - any name is better than Nike, I never had this kind of experience before.

I bought a Premier soccer ball and after a few months of usage the glued panels were falling apart. I sent it to Nike at my expense and the decision was "normal wear and tear". I play soccer for almost 50 years and this is not normal by any stretch of the imagination. Shame on you Nike and look forward to spend my personal, family, and team money on products that take pride for their performance. You cheated me out of $50, but that is the last money you will ever see from me. What a shame of a global "giant". The "supervisor" checked the case but because I agreed to recycle I have no longer proof for my case. This will be a fascinating case to describe in all of my marketing classes. Nike lost much more than they gained with my case. Not smart, nor wise. Greed can take down anyone.

I paid about 300$ for a pair of Nike Air Max 2015 shoes. I live in Canada so I had to order the colors I wanted from the US since Canada doesn't have them. The 300$ included tariffs and importation fees, etc. After a few months of wearing them, I noticed that the right air system was deflated and had no clue how this happened. I could not even find the hole... It must have been very small. So I sent them back to Nike thinking they would discover that this was no fault of my own and that it was not intentionally popped.

I ordered a pair of Nike shoes for my 14 year old with the promise she was going to keep her grades up. By the time the package arrived, she had not kept her side of the bargain so she watched as I opened the box, took out the return receipt included in the box, filled it out and place it on top of the original. I sent out the box with a local UPS driver that goes to my job every day. A couple of days later I get a confirmation email that they had received my return request and that a refund was authorized. Here I am weeks into it and no refund yet, so I called. They are asking me for the tracking number of the box I returned!! The one THEY included inside. When I told them I didn't have it, they asked me to call UPS and ask them. Ridiculous, never again. Nike no more. I will pursue legal action for the mere fact of proving I'm right.

So husband bought me these Airmax 2015 for Christmas in December and in January they were already messing up. The pink rubber in the front bottom was coming off. So In February, he made a claim and we sent them off to get fixed or whatever they had to do to fix my shoes. Of course I could've just put super glue on them but THEY WERE $150!! Too expensive to just mess up in less than a month or so. So we sent them. So they denied the claim stating that it was due to the air bubble popping on the side!!! MY SHOES CAME BACK DEFLATED!!! THE AIR BUBBLE WAS NEVER POPPED WHEN I SENT THEM!!!

I had a pair of Jordan Melo basketball shoes that had the air sack pop. The shoes are still good but now they make a hissing sound when I step. I called Nike and they said anything farther than 2 years from the manufacture date they will not warrant. I bought these from one of their outlet stores and they were more than 2 years old when I bought them. The plastic rubber got old and caused the issues. So Nike will not replace and now I wear them when I play ball and everyone hears the hissing and asks what type of shoes I have. I make sure I tell them Nike. I'm like a walking negative commercial for Nike. If I were them I'd replace them and back their product especially in this case.

I ordered a pair of Nike that I was suppose to receive between the 10th-12th and it is now the 13th. Both UPS & Nike (Promised) my delivery was going to make it by the 12th, now they are saying it is delay till the 15th. I asked for a future discount because now I have to wait additional days for an order that I placed on the 8th. They would not even offer me a little discount for the hassle I have to go through. Horrible customer service & I will not be ordering online with Nike ever again!

I purchased the Blue Mirror Foamposites that released 12/31/15 for $297 with tax. I wore them one time (ONE TIME!!!) and to my surprise they cracked down one of the foamposite lines on both of the outer shoes by the Nike sign. I sent the shoe in for inspection and was denied a voucher because the Inspector said that it was a scuff or crease and not a manufacturer defect. First, foamposites don't crease (I have 10 pairs of foamposites not including these - none have creased and all in perfect condition over years of wear).

I purchased Nike hyper dunk shoes for my daughter on Oct. 5, 2015. The purchase price, on sale, was $150.00. Bball tryouts were the first week of November. She started wearing them at this time. After Christmas break, the first week of January, the top eyelets of the shoes were totally ripped through. The shoes were in great condition other than the eyelets, proving the shoes were practically brand new -- only worn for bball and only for 8 weeks! I sent them back to Nike and was told that it was not a defect and received no compensation. I am now faced with having to purchase another pair of basketball shoes. Apparently Nike does not even feel that their shoes should last more than 2 months. Poor quality at a high price. Poor customer service also! I will not purchase Nike shoes again!! Please pass this on to everyone you know!

I bought my son Nike pro long dri fit leggings or tights for basketball. I bought them in September. By December the waist band ripped and the hem came Undone. These were expensive. I bought him a pair of Starter brand in December and no rips or undone hems. These are better quality.

I ordered a pair of shoes at a Nike store, they had to order them to get the correct color for my son. The receipt printed had the incorrect address and email, even though it was inputted correctly. The salesperson called and the person on Nike.com kept getting the order and our information wrong. It took 45 minutes to an hour to do something that should have taken 5 minutes. Then I received one pair of shoes.

I placed an order on Nike.com on 12/30 for a gift needed on 1/8. On 1/4 I received an email that my items had shipped. On the 6th I realized they hadn't arrived and tried tracking with UPS. Despite having received an email from Nike confirming they shipped, UPS has no record of picking up the package. I immediately IMd with Nike Customer Service (Anthony @ 5:48 pm PST). I was assured they were looking into it and it would be resolved. I again explained the fact that it was a gift and needed to arrive by 1/8. On 1/7 I AGAIN contacted Nike Customer Service via IM (Jeza @ 7:40 am PST) and explained the urgency. At 11:09 I received an email from Veronika asking if I still wanted the order at which time I replied, yes, overnighted as they are a gift.

I bought these Nikes around 6 months ago only wearing them a couple of times as I had dislocated my knee cap, so couldn't walk or exercise. And now they have a hole where my big toe goes! You would think if you're paying close to $200 that they would last a little longer than 6 months. Would never purchase Nikes again if this is how their shoe quality is.

Having been a heavy online shopper for years, most of my household items including furniture were purchased online. Nike.com is so far the worst online shopping experience I've ever had so far. On 11/19/2015, I purchased items from Nike.com. Upon checking out, I chose 1-day-shipping to make sure I would get it on time. Before I completed the transaction, their system shows shipment would arrive on 11/21/2015 before I confirmed the order. On 11/21, I checked the shipping status and it showed the shipment wouldn't arrive until 11/23. Since it was my last minute purchased before I left the country for one month vacation, I have to receive it by 11/22, which is Sunday.

We bought a pair of high-top soccer cleats in 2015. After less than a season of wearing the shoes, the shoelace holes starting tearing and we could no longer lace up the shoe correctly. After another month, the plastic on the shoe started coming off and a good portion of the structure of the shoe is completely gone. We sent the shoes back to Nike and they claimed it was 'Normal' Wear and Tear. It seems to me like they are trying to get out of providing a voucher for a $300 pair of shoes. They do not stand behind their products like I was told and they do not care about their customers at all.

My son and I have all Nike shoes except 1 pair. I ordered him a $200 pair of Nike ld's. The sole is separating after a few months. I sent the shoe back and Nike said this is normal wear and tear. My old Nike's lasted for years. This is the second pair of Nike Id's where the sole collapsed. I spoke to a manager named Amber and asked, "What if the sole collapsed after 3 days?" She replied that it would still be excessive wear. Nike used to stand by superior products. Now they use cheap material and cheap overseas labor. Made in Vietnam and the shoes are garbage in quality. Nike did not build its brand by cheating their customers, but they are now consumer crooks. I planned to file with BBB, but I am not going to waste any more time with Nike. My son and I have over 30 pair of Nike's and this may be the last pair. Nike shoes look good but do not last long!!! I miss the old Nike brand when they cared about quality. Very disappointed!

I have been a Nike customers for many years, but I have finally decided to no longer spend my money on their products. I decided to call their corporate off due to the fact that my most recent Nike sneakers purchases have been very poor in quality. They told me that not only do I have to return all the sneakers, but I have to pay for the shipment. Customer satisfaction is not guaranteed with this company. I purchased one shoe a little under a year ago for my son, and the sole is separating. My son loved that shoe so much, that I purchased the same shoe two months ago, and the same thing is happening.

I went to Nike factory on Wednesday December 2, 2015 to do a return and checked the website before driving there to make sure they were open and it said yes to the public till 8 pm. When I got there there was a line and after waiting 15 mins I found out its friends and family and I can't do my return! Disappointed that that was not clear on the website!

I had a pair of sneakers for less than 5 months and the outer sole had a part fall off. I spent 25 dollars mailing them 2X to Nike and they did not accept my credit card receipt.

Nike air max 2014 women's shoes. These shoes are 180.00 and only lasted 5 months. Don't get me wrong. They are nice shoes but got a hole in the top where my toe is. I've never had that happen in any shoe. So now here I go again looking for another shoes $180.00 and 5m later. Not worth it.

So many pairs of Nike shoes have just come apart. It is ridiculous how much money I have spent and wasted on these shoes not being told there was a warranty. Then, after reviewing the reviews realizing they would say normal use and deny you anyway. Child labor? Go figure. This company needs to be better - in every aspect of their company.

My son had bought a pair of very expensive light weight Nike shoes that started falling apart after a month of wear... They just keep getting worse and worse until I decided to call them. They have a date stamped on them in regards to the warranty. So as far as that was concerned it should have been no problem to return them. I was directed to mail them back. So off they went and came back with a letter providing that it was just regular wear and tear. If the outer layer pulling away from the entire shoes I regular wear and tear and can't not last even a month then I do believe they are faulty! But Nike refused to cover anything. Terrible customer service! And especially for such a big company!

My son wore his soccer cleats less than 20 times and the bottom split apart from the top. He is an intense player, but I guess Nike doesn't build their cleats for such intensity. We tried to return them to Nike and were denied with the statement the flaw was "normal wear." If that's the way Nike builds their soccer cleats, then I agree with the other review that we will go with another manufacturer!

On Sunday November 8th, I had stood in line with 4 boxes of Nike shoes. 2 were 44.99 each and the other 2 were 54.99 each. Finally got up to the register. I handed her a 10.00 off coupon that JCPenneys put out, she said Nike does not allow the use of coupons on their product. Please explain to me why I could not use this coupon, it was only 10.00.

They are a bunch of **. They wouldn't refund my daughter's Jordans. They were deformed. You would think a company making Billions would refund me the money but No. Keep your child labor. I will now only buy Adidas. They have a great 'no questions asked' policy. I take the time to return her sneakers thinking Nike will honor a 6 month old sneaker, but no. A blind person could see it was deformed. I will never buy ever again from Nike. When I get them back I will post the pictures. Thanks for the waste of time Nike. For now on I'm buying Adidas.

I was playing a game of dodge ball at my highschool with some Nike flyknit 4.0 shoes. By the end of the hour-long tournament I had already a chip out of the tip of the shoe. Now these are only 2-month-old 120 dollar Nikes. Which I have kept clean buying cleaner and other things to add on to the cost of these shoes. If Nike wouldn't be so cheap and make all of the rubber blue this would be no problem but it is. This makes me very angry with Nike and makes me feel like I can't even wear them.

We created a pair of Nike ID baseball cleats for my 9-year-old son's first year of travel ball. That was the worst mistake. They had absolutely no clear left on the bottom by the end of the season. They were out of shape and showed major wear. My lord, he is only 9. They were the biggest waste of money ever. Never again!

I got this so called 'Top end' shoe as a gift from my brother from USA in July 14. With only few days of use, a part of the net fabric came out. I reported this issue to Nike South Extn- New Delhi store - they kept this with them for a quality check for few days. After around 2 weeks, I got a replacement for the shoe. Now from last 2-3 months--I am facing a very peculiar issue. Whereas, the left foot shoe is quite comfortable, the right foot shoe is getting uncomfortable day by day. It seems the 'Air gaps' under the right foot shoe sole does not seems to be balanced. While running or even walking, my right foot sole moves from centre--making the movement very uncomfortable. I have this knee pain now.

I ordered 2 pairs of sneakers, first one arrived timely, great. Thank you. The other ones still have not arrived, and were scheduled to arrive on 8/31, then were pushed back to 9/4. I received notification they shipped, received a tracking number, and the tracking number just shows as label printed, but never shipping. Trying to get someone on the phone was crazy. Tried calling a number of times, all reps were busy assisting other calls, was given the option to use the "call back feature" that allowed you to not remain on hold but not lose your place in line... I would challenge that as they called me at 3 AM! I finally did get a hold of someone and they were not able to assist other than tell me they are going to run a trace and see if they can find out where the sneakers are and then at that time could either process a refund or send a replacement.

Just horrible for a company as big as Nike to do absolutely nothing to resolve a situation. My sneakers had a manufacturer defect and I had bought them and the stitching on front of sneakers started detaching and the thread and seam opened. Just unacceptable to have to go through that and get nothing in return. Sneakers had to get thrown away. It was a waste of 75 dollars.

I placed an order for football cleats on 8/18/2015 that were supposedly in stock, with overnight shipping. The next day, I called to see where they were. I got the run around about a warehouse that was updating its system and having glitched. Then I get an email the next day saying my order was delayed and would either ship by 8/27/15 or the order would be canceled. On 8/20/2015 the status changed to shipped, however it shows that only the FedEx label was created. I called and the customer service rep is trying to blame FedEx saying that it left the warehouse but FedEx isn't doing anything with it. Completely ridiculous.

I bought a pair of the new Alabama Nike shoes online. I purchased a pair that they said they had in stock and would receive by 8/17/15. Today I receive an email that product will ship by 8/25/15 and if not they will cancel my order. I chat with an online rep this morning and it turns out they have no idea where my shoes are and that they are lost.. They said the new warehouse has been having glitches which is concerning. Not only is it terrible they launched a popular product with a new warehouse untested, but the fact they can't deliver their own product to customers. This is the second time I've purchased product from Nike where they say I'm going to receive and I don't or the product is lost. You can't trust them anymore. Just another business that can't deliver to their customers.

I went in looking for some apparel at a local Nike store and they did not have my size in stock. A floor sales rep said I could purchase what I was looking for online and that if I used a promo that was provided to me, I would get 47% of all items I purchased. I go online to shop, I load up my cart and type in the promo code and what do you know, it's not valid. I chat online with a rep who said that promo code is not active. I asked why a rep would give it to me then and his response was, "I can't help you". It's unethical what they did and I certainly won't be shopping there anymore.

I purchased a pair of Flyknit Air Max in Feb for $225 and yesterday the left shoe was flat. I notice that there was a small hole in the plastic where the air pocket is. Yes, it is slow leak. I took them to Nike today and I was told they would give me a $70 credit. I just wanted a replacement, but no. I am so upset.

Why do men get more sizes/shoe options than women? I wanted to order Kobe X Elite basketball shoes (like the style 718763-041). But I wear size 6/6.5 in women's. I think it's not very fair that I can't get the shoes I want because my feet are smaller than men's feet. I'm pretty upset, because I just don't think it's very fair. Girls have to ball too!

Bought a pair of high end Nike running shoes, wore them 4-6 times in a 2.5 year period as I have MANY other pairs of shoes and sneakers. Never had a pair of shoes of any brand fall apart like the sole of this pair. Spoke to cs, chatted with cs and all they were concerned with was getting my COMPLETE info so that they could document my case and make it so that I could not call again fully knowing the answer they were going to give. I also asked them if I bought a gift three years ago and the gift of Nike shoes went unused in the three years THEN they tried to tell me they would make an exemption BUT my virtually unused sneakers that showed very little signs of wear they would not even look at. I have been a loyal Nike client and last month that changed. Will NEVER purchase another pair of their shoes EVER. Shameful customer DISService. Absolutely shameful! Shoes purchase at Nike store in Atlantic City vicinity.

My wife purchased a pair of Nike Reax shoes for me from Kohl's Dept store. The shoes started squeaking and I see there has been numerous complaints in regards to this series of Nikes. Is the engineering design defective or is it the overall quality of the shoe?

I purchased a pair of the KD 7 shoes for my 12-year-old son in February 2015. He is in a size 9.5. The strap on the shoe made my son's foot swollen. He said that the strap was the cause of injury to his foot which left a bruise along with a bump on his upper front part of his foot. The strap on the KD SHOES seems to be unnecessary. I'm his mother and I tried on the KD SHOES at the store myself, they aren't that comfortable. They feel flat and the strap is not necessary!

I ordered a pair of PROFESSIONAL boots, handmade with ID customisations direct from Nike ID. FOUR WEEKS LATER, I get the boots, DIRTY! For $345 why are they DIRTY and WORN as though someone ELSE wore them before they were customised with my ID?? Fit was poor. Too tight. The sizing should be even across the boot ranges. 9.5 UK is 10 US and size 10 ALWAYS fits. These were too tight. Manchester United training shirt I bought from them that the pros use... the LOGO was falling off!!!

Your socks turn my feet purple. They prevent my feet from breathing. Your shoes suck. Your shoes prevent breathing. Your shoes create athlete's foot. Your shoes are CRAP. I want my money back. I'm moving to Adidas. You make junk. Adidas is awesome.

Put them on my Nike new shoes, went shopping and the soles are almost off. I want to get them replaced by Nike. Refund cause no one kept receipt cause was a gift and bought weeks ago. What to do? Thanks. Only have on tongue of shoe numbers put up in box and this one 10121880 bar code they can't remember if they ordered them or not. She's a RN and busy gal. She don't keep up things well. Both pairs ones worse ok. Help.

I have been a Nike supporter for nearly my whole life. I got my first pair in 5th grade, 1981. They were the best. I felt so "in" having a pair of Nike shoes. Over the last 3 decades I cannot count how many pairs I have purchased for myself and my children. (2 active boys) In recent years the quality of the brand has dumped in my opinion. They don't last anymore, but the price continues to rise. They outsource all over the world; paying extremely low production costs I suspect.

I am an American living in Ghana since January 2014. Before leaving, I bought one Airmax 360 and one Pegasus. They both had the same problem. When they get wet, the soles begin to separate. Looking on the internet, I saw that Nike changed the glues many years ago because of health concerns with foreign workers. That is good of Nike, but I hope they have now have found a glue that works better.

I literally waited 20 minutes till I had to ask someone to help me. Then, when I went to the men's floor to get help. After asking 3 employees to help, I asked for Lumineers in pink, black or gray, I got nothing.

I am a massage therapist, I am on my feet a lot, so I try and take good care of them, therefore have never had a problem. I bought a pair of sneakers for work. One of them hurt my foot pretty bad. I could feel with my hand that one of the seams was very thick, and pressing down on the top of my foot. I called Nike and they told me to send them for inspection. Then I got a email saying that there was nothing wrong with the sneakers, and that they were sending them back to me!!!... I responded that this is ridiculous, it's hurting my foot. They replied that their decision is final. I have never experienced such poor customer service!!! Especially from such a huge company... I can not count how many Nike's I have bought over the years for me and my kids... Trusting them with our feet...obviously Nike don't care...They are all about the money. SHAME ON YOU NIKE.

I bought these shoes (Air Jordans XII) when they first came out. I finally started wearing them. One day I was on the basketball court and the sole came off. I've had shoes longer than these shoes, and they held up longer than they did.

I purchase a NikeiD gift card for my fiance on Valentine's Day. He has attempted to order shoes three different times. All three different orders were canceled by NikeiD with no explanation. The first order he placed was cancelled with no explanation. He called customer service to order the second pair of shoes. That order was also later canceled by Nike. The third attempt he ordered a completely different pair of shoes and that order was also cancelled by Nike with no explanation and they claim they don't have the order in their system. I called Nike to request a refund and I was told I could not get a refund on a gift card. The gift card is useless because he's unable to use it or order any shoes. I'm very disappointed in Nike's customer service. I will never order another gift card or shoes from them again.

I bought a pair of Nike shoes but didn't wear them until about a week later. Upon putting them on I noticed there was a rip in the side of the shoe but I could not return to them. I feel Nike should replace the shoes... not sure what to do.

I have bought about 7 pair of Nike Shox and I won't wear anything but Shoxs. I've been very happy until this last pair. They hurt my feet, and lower back. They also gave me a blister. I'm very unhappy with this pair. I don't think I'll purchase another pair. I don't even wear them cause that hurt my back and I'm scared that I'm gonna get more blisters.

Purchased two sets of Nike tennis shoes. Different models, but both have inside rear of foot compartment that collapse down even though no one has put the shoe on inappropriately or stepped into the shoe on the rear of the foot compartment. This happened to both models of tennis shoes within 3-6 months of normal use (walking, not running). Socks have been worn every time. There is no excuse why the rear of the foot compartment should roll down or collapse on its own through normal walking. One model purchased is a Pegasus 28 Zoom Air and the other model is a Air Monarch.

These shoes were a gift from a friend so I'm not sure of the name but they were a Nike slip on trainer shoe. What happens with this style of shoe is the bottom of the shoe, which is three large chunks of rubber glued on, followed by several small square bits of rubber glued on, falls apart rapidly. I wore these for approximately three months, casually, did not use for exercise and the small square bits slowly started falling off putting the shoe off balance then finally a whole piece of rubber 3/4 inch thick fell off rendering the shoe unwearable.

I am very upset. My children have begged for Jordans for years but I just could not see paying that much for shoes. I finally decided ok i got all 4 kids a pair 250 later. It has not even been a month and I have already took the toddlers back to exchange because the tongue just kept falling in the shoe when he walked. Then over the weekend I noticed my 5-year old's is already coming apart where the shoe strings are held. Not even a month; I am pissed.

I am lifelong Nike customer and while some things just happen in the life of a product and abnormal wear and tear does happen, it's unacceptable to buy a shirt, and on the 1st wash you wash it directly as instructed, inside out, cold, etc. and the decal sticks together so bad it peels off when pulled apart and basically ruined the shirt. I believe in getting what you paid for and Nike products price should always mean a quality product. Disappointing product and to see that the 152-158CM wasted this time and money. I sent this back to Nike...a replacement shirt for the prices they charge and the extra time spent for a simple shirt are very upsetting.

I spoke w/ **. I thought your company stand after your product. College kid bought this shoe 3.5-4 month ago bottom piece came off, but your Nike said normal wear and tear. Shame on you. He has shoes longer than 2-3 years old, nothing wrong. I can understand wear, tear, 3-4 months old shoe, bottom falls apart, your company said normal, shame on you again. These days people try to send kids to college, this young kid bought with his money, shoe falls apart, your company said normal. Nike, you don't stand after your product. I spoke to person name ** maybe can have little more compassion. He said, "We know shoes are expensive," really like we don't know, what do you think we send the shoe to you back.

Our volleyball club sent in the money required for our uniforms 8 weeks before our first tournament. We are now 4 tournaments into season and still no uniforms! There are over 60 girls wearing their practice tees to the tournaments. Our club owner/director has tried multiple times to speak with someone and can't even get someone high enough to not read from a script to talk to him. In the past, we have used Under Armour and Asics, but liked the Nike product, so we thought we would give it a try. We will never use NIKE again. You may have a good product, but your service, at least on the club level, is pathetic. IF Nike really cares about input from the everyday consumer, you can reach him: **.

We purchased these Nike basketball shoes in January 2015 for my 10 year old son's basketball season, which only has 8 games & 8 practices. He's been wearing them to school since we bought them since he loved them, but he came home today where the top leather covering on the edging ripped across the top of the foot. In addition to this ridiculous incident the rubber edging is already coming apart from the bottom of the same shoe!! He's back to wearing his FILA shoes that we bought in August 2014 that are perfectly fine with probably more wear and tear than these. I'll be contacting NIKE but from what I'm reading looks like nothing is going to get done. Needless to say, we WON'T be spending our hard earned $ on this piece of crap again! These shoes still look almost brand new & weren't cheap.

I was given Nikes for my bday in Dec, it's March - it's been 3 months and the bottoms are falling apart. I contacted Nike returns department and not only did they want me to ship my shoes to them, but pay for the shipping. That's insane. It's a defect in their product. I asked if I could send pictures via email like modern day technologically advanced companies would allow and the idiot said I couldn't, I had to ship my shoes. Stick with Adidas or something other than Nike. Horrible/Expensive product with even worse customer service. Product # 643088-001.

The acg boots were not made well. Acg boots clear bottoms the heel came off.

I bought a pair of Nike Structure last year. It was manufactured in Oct 2013. So it was a few months old when I bought it. I hardly wear it as I have many other sport shoes too. So I wear it approx twice in a week. I just brisk walk in them not even jog cause I was never a sports man ;). You can see from the pics attached that there is hardly any damage or wear and tear on the shoe. Just noticed the rubber part of one of the shoe has fallen while walking and others are gonna come off too.

I am a youth baseball coach and our sponsors buy our uniforms every year. We have always chose Nike but today, the way a salesperson at the Nike outlet in Round Rock Texas spoke about baseball, we went to a different brand for ALL of our needs.

I bought a pair of Air Max from a store near me and another pair from Nike.com. Both had defects - was told to ship them to the same address. I specifically asked if both should be shipped together in same box. They said yes, so I did. Received refund for 1 pair not the other. 3 months later after several times calling, getting the run around, I was told “We don't have them - no record sorry.” Basically they lost my pair of shoes and I'm being blamed for not sending them to the right department. Again I was told by Nike to ship them together. Terrible customer service!!

I bought a pair of blue Nike Reax, they're blue with a mesh material. First complaint they Squeak when I walk and now I found a hole in the mesh. I'm not a happy camper since I've had them a month and a half at the most.

We bought our 3rd grader an $80 pair of Nike shoes from Dicks. A few months into wear the lace eyelet ripped and he couldn't tie his shoes properly. We sent them in for a credit and were denied. They deemed it normal wear and tear. We were disappointed that a shoe would tear in this spot and because it had wear on the bottom of the shoe they used that to deny responsibility if the eyelet tear. Needless to say we feel they didn't stand behind a product. We were told was made for long distance running, yet normal school only use for a few months couldn't hold up. The tear was not due to normal wear and tear. Very disappointed in this company.

I've worn Nike for as long as I remember. As a kid I was extremely active running all over blacktop, skateboarding, I've even so much as was dragged on my feet from behind a bicycle and my nikes never let me down. I bought a pair of dunk lows back in '06 and they lasted me over 3 1/2 years of constant use! (Before I started duct-taping them, I couldn't part with them.) At the time they were the only shoes I owned besides a pair of flats. Now I'm constantly on my feet (work in the food industry) 10-12 hrs a day and my nikes have never let me down. I wear them to the ground. Nothing anyone can say will ever make me change my mind. My boyfriend has over 100 pairs and I have 6. I've got a long way to go to catch up with him but I'll get there.

I purchased some Jordans for my son and less than a month they are peeling. My child always wear Jordans and we have never had anything like this to happen. So I sent shoes back to company and they denied the claim saying it was due to heat. What heat and from where and aren't your shoes supposed to be quality and if I am unsatisfied why am I not getting results to solve this issue. I am very furious and vow to never purchased JORDANS OR ANY NIKE PRODUCT AGAIN. I WAS A VERY FAITHFUL CUSTOMER BUT NOT ANYMORE AND AS MUCH MONEY WE SPEND FOR THESE SHOES!

My 12-year-old boy got a lovely pair of flashy, yellow soccer boots for Christmas but when he wore them last week for his first game, the right boot split open as he kicked the ball! I emailed Nike but they weren't helpful, as I didn't have the receipt! Thanks for nothing Nike!

My daughter bought a pair of the above subject (nike air force 1 high royal/blue prs.), disappointed with the colour of stitching of chrome. No one can see the detail of work and effort done into a ltd edition. The colour of the stitching should be silver, it will highlight chrome. All you see coming down road is pure blue, it would be great to see a example, of one.

Must say these are the worst shoes I've ever purchased by far. My son so desperately wanted Nikes for school shoes this year. I've always been told that the shoes are cheaply made, but I went ahead and bought them anyhow. Biggest mistake. After only a month I noticed the fabric was coming apart. Then the whole bottom of the shoe started coming off. I paid $150.00 for shoes that came apart only after a few months. I've always bought my son Jordans and he still has them in perfect condition. I understand kids are hard on shoes. He didn't have time to even get them dirty before they just fell off his feet. I'm so disappointed. We shell out this kind of doe for what? The name?

I ordered a pair of sneakers from Nike.com with my Amex. I received a confirmation # and a shipping estimate. I received an email that night saying my order was denied to contact AMEX. I called AMEX they said NIKE denied the order not them!!! The next morning I called Nike for them to brush me off and tell me they cannot tell me why my order was cancelled and they do not have more information than that. Then they asked me if I signed out as a guest and why did I not make an account. I told them I wanted to order sneakers and that is all. They said I have to wait for someone else to get back to me. STILL WAITING.

I bought running gear worth 250 USD on my last trip to Vegas in December. I tried s size shorts and fit me well hence just picked another s size without trying. Now am back in Singapore and when I opened the next one to use realize that it's very big for me. Now when I write to US Nike, they don't respond at all. The SG Nike says they don't refund or returns for wrong size. And returns have to be done at the original place of purchase. So they make a mistake and I pay for it. Crazy stuff.

I purchased a pair of Air Jordan's for my 10-year old son in August of 2014. He is not able to wear them anymore due to poor quality of the leather on the shoe. I think it is absolutely ridiculous to pay that kind of money for a pair of shoes he only wore for 3 months. I have attached a photo and do not have the receipt. Why would I need to keep a receipt for return or proof for a brand known for superior quality?

I recently went to a Nike store to exchange some Christmas gifts. After trying on several items, I went to the checkout counter, but was told I would only receive credit for the sales price of the gift items since I did not have a receipt. When I inquired as to the date the items went on sale, I was told it was after Christmas. I said the items were a Christmas gift and, therefore, were purchased prior to the sales date. The clerk apologized, saying it was their policy. I asked if they could look up the gift giver's name up on their system, but was told to do that they would need the credit card number. I asked to speak with a manager. Same result. At that point, I had no desire to exchange the items, and was told I would receive store credit without a receipt, but with a receipt, a credit would be processed to the original credit card. I returned home, my husband found the receipt and, before returning to the store I called to make sure I could make the return, only to be told it had to be the cardholder. Horrible experience.

I have worn NIKES for many years and for the most part I have happy with the quality. A couple of months ago I bought a pair at a local sporting goods store. After wearing them for a few days I noticed that my right knee felt like it was being twisted for some reason. My knee did not bother me when I wore other shoes. One morning I put them on and noticed a noise coming from the right shoe leading me to believe that the shoe's air chamber had collapsed after only a few days of a 128lb person wearing them. I contacted the retailer and he refused to take them back since I had worn them. At that point I contacted NIKE and following their claim process sent the shoes to them at MY expense. A few weeks later I went on the website to check on the claim and I find out it has been denied and the shoes have been recycled. A couple of phone calls later they still refuse to credit me for the defective shoes. There were many mistakes made along the way and they refuse to admit it even though they are losing a lifelong customer. Now I'm out $80 and nobody there has a problem with that.

A year ago I bought nike ACG boots from Modell's for $159.99 plus taxes. Within a year the bubbles of both shoes burst/broke and the shoes are not comfortable anymore. After that I called the Nike Company; the representative asked me the nike number and date written inside the both shoes told me to send the shoes to them for inspection because it's still in warranty. I shipped the shoes with my own expense. The company emailed me two days after receiving the shoes and wrote me that the issue is a result of normal wear and tear and returned my shoes back. I called the company again and asked the reason for denial and told them that it's clearly shown that the bubbles of the shoes are broken and there is no more air in them. No more air in the bubbles means, no more comfortability. Then they told me to send the pictures. I mailed the pictures completely showing that the bubble is burst and there is no air in it. The company denied my claim again.

Nike.com ruined Christmas, thanks for nothing! I found the jacket my little brother wanted and Nike.com showed it was in stock and would ship promptly. I upgraded shipping for faster shipment and two days later on Dec. 19 when it should have showed at my doorsteps, I instead receive an email saying it will be delayed until "maybe" 1/2/2015. They even had the nerve to say they will simply auto-cancel my order if the product is still not available. Here is the real kicker, someone on a certain online auction site was offering the same jacket for a little more than Nike and now that auction is closed so we are stuck with nothing at all for Christmas. Maybe I'll check Reebok or Adidas now. Nike.com, what is the point of having an inventory system and showing customers an item is available if it truly is just a time stalling coin toss?? First, and last order with Nike.com and possibly even their brand stores unless they set this right asap. The jacket was going to be a gift and it was supposed to be in time for our ski trip in 2 weeks. Terrible.

I've been buying Nike sneakers for 20+ years. Lately Nike I buy from Rack Room Shoes and the soles come unglued within months of normal wear 4 pair so far!! I'm out!! Don't know if it's Nike's lack of quality or Rack Room selling cheap seconds or knock-offs, either way Nike comes out on the bottom. So, time to change sneaker brand!

My eight year-old son had a pair of Nike shoes. The sole started peeling after four weeks of use. Nike did not stand behind their warranty as they said they would. The inspections should be done by a third party then they would need to make the necessary corrections to the manufacturing of their sneakers.

I have been wearing nike for the last 17 years and always got a good lifespan out of their shoes - normally 18 months to 2 years. But I bought a pair of nike commandos and only got 9 months off of them after the sole started coming away from the shoe - not good enough when I have paid $160 for them. I do not use them for sports only for walking and I will be going with adidas from now on. Disappointed loyal customer. :(

Does Nike agree with Charles Barkley's comments on Ferguson? I can't believe that a person like Charles Barkley, a person who has spit on a little girl because of something that occurred doing a basketball game, can make statements that indicate that the police that choked a man to his death on video was just doing their (the police) job in the process of arresting an unarmed and outnumbered man. Mr. Barkley may be rich and famous, but Mr. Barley cannot and does not speak for me and the majority of **. Mr. Barkley does has the right to express his opinion, just as I have the right to stop watching TNT basketball and not purchasing any products advertised on TNT basketball programs.

On November 11, 2014, I contacted Nike Customer Service regarding a pair of Nike Free 3.0V that I purchased for $110 + tax on August 26, 2014. The shoes are incredibly worn and have a hole along the seam. I purchased the shoes for work (wore them on average twenty hours a week), but on November 5, 2014, I had to buy a different pair of work shoes, as the Nike Free 3.0V were too damaged. The right shoe has a hole along the seam that I can stick three fingers through, and the outside layer of fabric is detaching from the base of the shoe. I filed a claim with a representative, and she assured me that once I mailed them in, my shoes would be examined and I would receive a Nike voucher for the full purchase price. On November 18, 2014 I got an email stating: the issue is a result of rubbing and/or friction, consistent with normal wear and tear. With that, we can't consider this a material or manufacturing flaw per our return guidelines, and we're unable to issue a product voucher.

I am so upset with the quality of the Nike shoes now. I have 5 in my family and Nike shoes are all we buy. I bought my two boys Nike shoes to start school with and school starts at the end of August and four weeks later the sole of the shoe was coming off of them. My child wore these shoes at school only so they were not even wore for a whole month. My other child's shoes started tearing up about two weeks later. I have spent way too much money with Nike to be dealing with this. I think Nike should send me some new shoes that are made better or reimburse my money!!!

Nike Flyknit Max - I paid around 200 dollars, Maximum price for Minimum physical life. I never exercise or run but after wearing the shoe for a few months a hole appeared over my tiptoe. I returned the product and they replied it's my fault. I wear shoes I bought for half price for 6-7 years without any dissatisfaction. I think it's a design error and all the air max shoes should be recalled from the market not to ruin brand reputation. You feel the wind with your fingers inside the shoe but like a laddered stocking there may be a sudden hole in the shoe. Air Max is Maximum shame, Maximum regret, maximum price for minimum physical life and minimum comfort.

I'm highly disappointed about the design of Nike Kids Team Hustle D 6 shoe. I've purchased the Nike brand for decades. However, my 7 year old wore a new pair for 6 weeks and had holes through the sole near the heel. This was where you see the white thin layer taper towards the back of the shoe. The sole is literally as thin as you view it from the side and it wore through -- as if my child had on a thin pair of rubber bedroom slippers. Nike called it normal wear and tear, but it is a design flaw.

Returned 13 yr old's Nike shoe as it had a hole on left heel after 2 weeks of school starting. My daughter was playing soccer during recess and a boy stepped on her shoe and made a big hole on the side of the heel. Sent shoe back to Nike Canada and they inspected shoe and deemed it "normal wear and tear" and would not replace!! My husband and I have 3 kids will NEVER, EVER PURCHASE another Nike product and can't believe for a $60 shoe Nike would not replace it - and that they are so short sighted to see they will not only lose not only our business which may only amount to a thousand or more but will be sure to use any social media available to let people know that Nike does not stand behind their product. Adidas will be our new favourite company to support and with 3 kids playing a high level of soccer we are happy to give them all our business.

Purchased top end Mercurial Women's Soccer shoes for $300 Cdn in Toronto. After two months, a small stud snapped off that did not impact function. After another month, other larger studs snapped off. We sent the shoes to Nike and they indicated the shoes were "free of a material or manufacturing problem" and provided no explanation as to the reason(s) for the shoe failure. We have never had any other shoes fail in this fashion. Don't waste your money on Nike shoes that they won't stand behind.

We purchased high end Nike Vapors for our daughter at the end of June for delivery mid July as her training was starting the 2nd week of August. She used them for 1 month and the heel studs broke off. We sent the cleats to Nike for review and they returned them to us with a letter stating that there are no manufacturing problems. Unfortunately they can't be used with no studs on the heels.

I purchased two pair of the Nike Air Max 2013, one pair for me (Nike store at the Forum Shops at Caesar's Palace in Las Vegas) and one pair for my son (Foot Locker at Meadows Mall in Las Vegas). At about eight months, my son's left shoe deflated (now they're both flat). Two months later, both of my shoes deflated and the left shoe sole has separated from the heel to about the middle of the shoe. The shoes cost me nearly two hundred dollars per pair and didn't even last a year. There was no running or crossfit training involved. This was just basic wearing (walking) of the shoe. Now I hear that this seems to be a trend with these shoes and that Nike will not stand behind their product. These shoes are dangerous and people are going to get hurt. Keep your eyes open for the class action suit.

I have a pair of white NIke Dri-Fit tennis shorts. When I washed them, as instructed, the shorts did not come clean. I used them to play tennis in Europe, where the courts are typically clay. Some of the clay dust got onto the shorts, and it will not wash out. I have washed them multiple times, and they do not come clean. The washing instructions state not to use bleach and use cold water. Just detergent does not get them clean. Nike refused to exchange them for a new pair. The quality of their tennis shorts, and the Dri Fit material, is terrible. They are good for only a single use, and then they become a throw away piece of clothing as they do not come clean when washed. The company does not stand behind its products.

I am 45 yrs old, bought a pair of Nike Reax and they are coming apart after only 2 months! Will not buy anymore Nikes in my life! I have been a Nike buyer for 30 plus years! Not Anymore!

Nike Air Max Ladies purchased One month ago and left side deflated. Purchased in a offer but was sure that it should at least don't have manufacturer's defects company such as Nike. Store at Iscon Mall SG Highway Ahmedabad Gujarat India. Store keeper told me, "There is nothing we can do." They won't be able to repair either, even if I paid for repairs. Though it is a manufacturer's defects as it seems because it's been worn only twice. There are no visible sign of outside accident damage. The store keeper at Iscon Mall confirmed that as well... I had my Air Max lasted 8 month before it got punctured. But her was punctured in one month. I am disappointed by the fact that it's a trustworthy company but the Air Max are defective range and YOU should Consider a little before buying a product that is worn on a feet?? And can be punctured so easy and it's cost Rs 15000 rupee and has no repair option?? Nothing more to say. Make your own mind!!! Sorry for long explanation of my complaint.

I bought a Nike Fuelband new, in the box, from someone who bought in the US. On September 2nd the bracelet started to show that needed to be charged. I did an overnight charge, it did not work. I left for more 20 hours. Until today it is still showing like it needs to be charged, never worked out again. I called the local Nike in Brazil. They say that as Nike does not sell it in Brazil they also do not give assistance. On September 4th I wrote a message at Nike's US support website, follow up: #**, nobody answered. On the following day I wrote a message on Nike's Brazilian website, nobody answer either. How can I get in touch with Nike to have the problem fixed? The bracelet number is B0M4GC7C00738. Nike is a respected international brand. I hope I'll get a reply.

I purchased a pair of Alabama Crimson Tide Lunar training shoes. I had my order number in my email and even called them a week later because they had not shipped yet. I was told they were running behind and was assured that I would get them. Two days later I get an email saying that they were all gone and that I would not be getting them. They didn't care that I have purchased around 50 pairs of their shoes over the years plus the countless number of other products with their logo on them. I will never buy or wear anything ever again with Nike on it!

On July 15, I ordered custom Jordan Spizike shoes that I designed myself on NikeiD. The first day I got them, I wore them and the shoe's leather started cracking for no reason. A couple of days later, the leather completely came off and you could tell there was poor workmanship and cheap material on the shoes. I feel very disappointed and spent 230 dollars on my birthday for them. Never buying NikeiD products again.

From my high school and college days, I chose not to buy Nike due to the corporate nature of the company and their global effect on third world countries while selling them at the maximum profit. Of course being in an urban environment with a young boy now who asks to buy them I give in. I'm glad to read these posts to validate my original claim how the shoes are made poorly in third world countries, just like items in a dollar store yet because of the brand image we dismiss the fact we spent $100's of dollars. There is no quality to their products yet they continue to be in demand. My 10 yr old son has gone through four pairs of Nike shoes in one year. The cost being an average of $30/month just to wear Nike. Going through so many pairs, one Nike Free only lasting 2 months, was a good way for him to see how cheaply made they were. It's impossible now to socially consciously buy any shoe but Nike has no quality in their shoe products.

Why they brought out limited edition knight Huaraches. What is the point in this? My grandson wants them and I cannot get them for his birthday. If they're selling, well why not bring out more? It’s stupid.

I placed an order on a Sunday to receive items on a certain date (next business day) per their website. Their website had the date. I picked the numeric date which fell on Tuesday. On Tuesday, I called about the order and was told that the order was shipped out Tuesday and that I should receive it Wednesday. When I placed the order there was an option on the website to receive the item on Wednesday.... for $10(USD) less.... I told the customer service rep about the discrepancy and that I paid to receive the items on Tuesday. I was blown off to be told, "We'll make sure we fix the website". But they aren't able to refund the shipping costs. So basically, the customer just throws their money at services they are not getting. I'm not letting this go.

I got two pair of Nike about 7 months ago and now I have bubbles on the bottom of the shoes.

I'm going to have to agree with @sdvsdfb, although I have yet to purchase my product, Nike Customer Support Canada limited in actually providing useful support. I have essentially been waiting to purchase the limited edition Nike Fuelband SE Metaluxe in Gold (what a mouthful I know). It was released in America on June 5th, 2014 and I completely understand that the dynamics in general of Nike Canada run differently than Nike U.S. in terms of release dates, and the demands of each individual store, even their website (Don't get me started on the fact that as a Canadian Nike Consumer I am unable to order product online from either the US or Canadian site).

I own a sports retail store in Richmond, VA. I have applied for the Nike account to sell Nike NFL jerseys, once in 2012 and recently. I have been in business since 2000 and am a minority owned business. There's no other licensed stores that sell Nike NFL jerseys in the mall I'm located in as well as in a 5 to 10 mile area, especially none at all that are minority owned. I filled out all apps and sent in all pictures but regrettably still was denied to open a account.

I suffered bad feet injuries from wearing Nike trainers (**). Nike are still looking into this and currently have their legal, insurance and risk management team dealing with it - so far 5-months. I'm told it could be the sizing - well it's the same size I have always taken when wearing Nikes! It could be the surface - only worn on a pavement! I'm still wearing all the other footwear I was wearing at the time apart from the Nikes and my feet are OK now - seems like there is a serious issue with these shoes. Nike have currently gone quiet!!!!!!!

I have literally bought in the last year probably right around 10 pairs of air max alone and my wife has three, my 3 sisters got one, my brother-in-law got a pair, I bought 3 for me and I bought a pair for my grandma and my aunt and for a friend that all had feet problems. These were all gifts and very expensive gifts all purchased by me because I thought these were great shoes for your back and for your feet. I also am a Nike person in a Nike family who has friends and family that all wear and buy Nikes. These are just the air max shoes I've purchased.

If you live in Canada, save yourself a headache and don't bother buying a fuel band. In terms of the actual product when it was working, it was good; however, the moment you have any issues with the band becoming defective, kiss goodbye to the band for 3/4 months to get a replacement. My fuel band was under warranty and I've been waiting 3 months so far and just got off the phone with their customer services in Canada who was some arrogant little ** that didn't even apologize once and then he informs me it will be at least another 5 weeks. That will make it 4 months or more to get their defective product which was under warranty back to me. 'Disgusting' doesn't even come close.

I see many people complaining about issues that are not Nike problems, but TS that they want Nike to pay for. In my history with the company if I had a defective product it was dealt with quickly and replaced.

Ordered a pair of Jordan Superfly2 for my son. I followed the building process online and notice that for one week, the process indicated that the shoe was built and completed. I called Customer Service and asked why it is taking so long to ship and they replied that the sneakers have been assigned a tracking number. When I entered it into UPS, it came back as not on file. I made several inquiries and were told several stories. The one excuse they gave me is that the sneaker is produced in China and it takes several days to clear US Customs. I asked if after it passes Customs if the shipment can be upgraded for expedite shipment. Response was "no, not possible".

In the summer (it is now December), I purchased some Nike Free 7.0 v2 running shoes. I used them probably 8-10 miles for 3-5 mile runs and 3 times a week for running at the gym. The inside left in-sole kept coming out of the shoe and the shoe was worthless and the insole kept coming out of the shoe. The shoes couldn't be used for their purpose and they were worthless after only a few months. After speaking to a Nike representative, I sent them back. However, they were deemed to have normal wear and tear. This is fairly unacceptable as $100 shoes should last more than 3 months. I am done with Nike, will be selling on eBay or my Nike products and refuse to endorse or acknowledge their products.

On December 5, 2013, I purchased 1 Nike Fuel Band through Nike.com using my PayPal account. December 6th, I checked my PayPal only to find there were 2 charges of $149 made 25 minutes apart. I called PayPal and they said I needed to contact Nike.com, which I did. I was assured that I had only 1 order in the system. I had only received communication on the 1 item I had ordered from Nike.com so I proceeded to call PayPal again. Again, I was told it was Nike.com that was holding the extra $149 in pending, not them. Yesterday, I called again and asked for someone in management, I was told they would call back within an hour or two.

My Nike tennis shoes ripped on the right side leather from playing tennis. It was a small tear and then it grew. I had it for over a year and tried to get reimbursed using their 2-year warranty. It was first time filing a claim but I got denied. I'll try to avoid Nikes if I can.

I noticed that my sole had separated from the Air Max shoe. When you pay $180 for a pair of shoes you don't expect this to happen the next day. Going down the stairs to my basement, the back of the sole caught on my step which led to a fall. Now I have a broken ankle and need surgery. I am not done with Nike by far. I will lose 3 months of work at least due to their faulty product. Please check what you buy from Nike.

If you've let a shoe sit for a long period of time, the rubber will start to dry rot. You have to wear a shoe and let the rubber bend for it not to dry out. I know it sounds strange but it's the same as a tire. If it isn't driven on then it will start to rot away as well.

I like Nike's clothes and I buy a lot of goods from Nike. Shirts, tops, pants, sneakers, jackets etc. I am a very good customer. Nike made a stretch jersey top with a waffle back. They made about 100 different styles and the style was hot. The problem was that when you washed the shirts, the waffle came loose and tore away from the sides... Now, the manager, Islene **, plus two other workers, agreed that it was a design flaw and defective but they were just NOT going to take them back or offer a store credit. NOTHING!!! They told me that the store has a policy of not accepting returns, even for defective or design flawed goods, after a certain period. They all told me including the manager said, that the time constraint was one year. They looked inside the shirt, pointed to a code, and said it was too long.

My son purchased a pair of Nike soccer cleats. Wore them for less than 3 months - paid over $200. The seam came apart and you could clearly see the threads coming undone. Nike Claims Department denied my request 4 times. They advised that the shoe had been "cut" by someone or it was due to an outside abrasion (kicking something other than a soccer ball)? They denied it being a "workmanship" issue. I beg to differ and can prove it if they had given me the chance. I was advised by Nike that they "trust" their inspector’s decision and nothing I can do or say would change their minds. Also, I was told by the supervisor that "It doesn't matter how loyal I have been as a customer, Nike does not offer a loyalty program and doesn't care about keeping customers happy." When I asked to speak with someone who really cares, I was told to write a letter.

On 8/26/2013, I bought a pair of Nike Air Monarch 4 shoes. In less than two weeks, they started squeaking. On 10/15/2013, I contacted Nike and they told me to send them back, and if there was a problem with them, Nike would send me a voucher for the cost of the shoes. I let them know right then that I did not want any voucher, that I wanted a refund. Nike replied, "Just send them in and let's see if they're defective first." They were, all Nike will do is send me a voucher. They won't even send back the shoes. I can only use their voucher at their online store. They don't have anything that I want.

I purchased this pair of Nike Walk 2 years ago. Before I could even wear them, I broke my ankle. My ankle is healed. I wore these Nike Walk sneakers to take a walk with my 9 year old son. After about 1/2 hour, I noticed they were cracking all the way across the top of BOTH sneakers!! I tried to return to the store of purchase. Just as luck would have it, the store is no longer in business!

After a very short time of wear, the material at the top of the sneaker above the laces started separating from the toe guard on my Nike In-Season TR 2s (a place on any shoe that doesn't wear out). I tried to exchange them at the place of purchase, Foot Locker, but was told that it was a defect in the shoe, and I should bring them back to Niketown. Niketown told me they didn't sell them anymore so they would reimburse me for only 37% of the original purchase price (the lowest listed selling price).

Second pair of 200$+ soccer cleats belonging to my 13 year old midfielder (son) that the stud has cracked off (Mercurial Vapor 8's) & fell off completely T90's. This occurred 2-3 months after use. I was able to open a claim for the T90's about 3-4 weeks ago, since then no contact at all!!!!! I have called every few days to no avail - have been on hold up to two hours once! Obviously no one is manning the customer service line! Unbelievable, my son is an avid athlete and we have spent a couple thousand on shoes to date; he is a loyal Nike wearer.

In May 2013, I returned a pair of Nike running pants. They were deemed defective by Nike Canada. I am still waiting for my replacement. I am told the shipping warehouse is closed and they think it may reopen at the end of September at which time I am told I will have to wait another 6-8 weeks for it to ship. But they aren't sure if they will open at end of September. And don't even try to call Nike Canada, 2-hr wait!

Had pair of brand new never worn leather Nike golf shoes. Paid $100. Health problems prevented me from golfing for about 4 years. Finally able to golf. Shoes were kept in box in my closet. Halfway through round, shoes came unglued and soles fell off. I was basically golfing in moccasins. My feet were hanging out the sides. From all the reviews I have read on this subject, I am not going to waste my time pursuing Nike for a resolution. I'm sure Nike prefers it that way. I hope other people will benefit from my post and pictures. DO NOT BUY NIKE PRODUCTS!!!

I purchased a pair of Nike LunarGlide for my son. He wore them to school for two months. Over the summer, he was walking in them, and the webbing split on the left shoe. Fully expecting this to be covered under warranty, I paid to have insurance and two-day shipping to the claims department. I was shocked that they denied the claim due to "normal wear and tear." Never has he worn out a pair of shoes before he outgrew them! After talking with customer service, they agreed to let me speak with a supervisor. He informed me that "well this is the first pair of shoes that he did wear out." Refused to do anything. Very disappointed. I have better things to do with my time than talk to people who talk down to me. This is unacceptable. Nike should stand behind their product. I will not purchase another pair of Nike shoes.

I was very disappointed when I realized one of my Nike Airmax shoes was flat. I paid $199.99 + tax for them. Hardly wore them at all because they were my favorite colored, most comfortable shoes I had. I went for a long walk one hot day and that was it for them. That was the longest period of time I wore these shoes for. These shoes weren't made for training nor walking in. More like to look pretty in. I called Nike claims dept. and was told "Unfortunately the date on yours are 2 yrs old so we won't be able to help you!" Never buying a pair of Nike shoes again!

My son is 10 years old and had to have these shoes...cost us a hefty $140 dollars...we got them March 2013 and the soles have since fallen apart and detached from the shoe...these shoes are obviously poorly manufactured for the cost...These shoes have a YEAR WARRANTY. Where do I submit a claim?

My son had a pair of Nike Air's. While on a trip.... the air deflated in one of the shoes. Called Nike and they said there was a two year warranty. Shoes were worn probably wore 11 months so all good with warranty. Denied case as "We are sorry your product cannot be credited for replacement. Nike will replace any product with a material or workmanship flaw. Your product was thoroughly inspected and the problem appears to be caused by normal wear and tear or excessive outsole wear. Unfortunately, this is not considered a material or manufacturing flaw and all inspector decisions are final".... There was nothing obvious that made these shoes fail. WHY WARRANTY your products...you never stand behind them? Hope my son chooses a different brand. You don't care about your customers at all.

Please if anyone had same problem post.

I placed a NIKE ID for the Custom Tiger Woods 2014 shoes on June 7th and delivery date was July 9th. I paid $241 for them and expected to get them by the date so I can wear them in a tourney. The shoes never shipped so I called and called 6 times and no one knows where the shoes are, why they’re not shipping and if when they will ever ship??!!! I can’t believe I might have to file a fraud report to my CC company about a billion dollar company... DO NOT ORDER NIKE ID SHOES!!! YOU WILL NEVER GET THEM.

On May 6th, I returned a pair of Nike running shoes to the company in Ontario. They are valued at almost $200. Within 2 1/2 weeks, it was identified that there was a manufacturer's defect and I was told they were being replaced. I have been in phone contact almost weekly and as of today, July 4th, the sneakers have not been sent. Moreover, there is no recourse to find out why this has taken almost 9 weeks. We were told that the warehouse had been shut down and there is a backlog. This occurred well after I was told the replacement running shoes were ordered. In order to speak with a representative, I have waited as little as 48 minutes and as long as 1 hour 38 minutes. As it stands today, my husband has no running shoes and has NO idea when we can expect to receive them. I feel this is very poor customer service.

I purchased the shoes in the month of December, 2012, but the shoes were damaged within three months. The dealer DID NOT cooperate with me.

I have been through 4 pairs of Nike. This last pair I bought less than 6 months ago ($109), and they too have a hole in the sole just like the first 3 pairs. I’m done with Nike. They don't seem interested in the customer satisfaction ratings.

I got as a gift, end of golf season, a pair of Nike Air golf shoes. Finally got to wear them this past weekend for the first time (June 10, 2013). By the third hole, the soles had completely disintegrated. I called Nike claims and because the shoes were more than 2 years old, Nike said they could do nothing. I am in the plastics business and no material should disintegrate as badly as they did, no matter what the conditions. Note that the sole didn't just come off the shoes, but the materials for the sole and heel broke on both shoes into pieces. Nike, shame on you for not honoring your products. Another customer lost!

Last month, my 9-yr-old son came home from school with his right Nike Air Max shoe having a bulging heel. After wearing these $130 shoes for 5 months, we were quite shocked. The heel literally exploded and left the shoe unwearable. He can't even walk with them. We sent them to Nike fully expecting a full refund. Instead, our claim was denied. I called Nike and after a month of back and forth with Saul, we eventually were told that it was just a normal occurrence due to wear and they agreed with their initial inspection. Nike - you have lost a customer! Unbelievable!

I am a Canadian and when I was wintering in Venice, Florida, I purchased a pair of Nike Shox running shoes at the Ellenton Outlet Mall, Sarasota. It was President's Day sale and it was very busy. When I was fitted for the shoes, I loved them and purchased them. When I tried the shoes on in Canada again, I had a size 6 instead of 6 1/2. I think the store was so busy that the clerk picked up the wrong pair, placed the shoes in a box that said 6 1/2 and I threw the box out knowing full well the shoes would fit when I get back to Canada. Well, I went for a walk and when I came home, I told my husband that these shoes were not as good as others I had purchased. Probably about six pairs in the past. He looked at the shoes and said, "Well, they look great to me," and when I checked the shoes, the size said six. I have always been satisfied with Nike products and the type of footwear that your company provides. Can you help me with this situation? Thank you.

This is the third time that we purchased Nike sneakers. The first two times, we brought back the defective product to the Nike Store. We were only given a credit for $20 since the sneakers have been worn a few times, 7-8. The soles were in brand new condition but they deemed them worn. The problem is the soles of these sneakers became unglued and began to fall off. I brought this to the attention of the Nike Store and was told to just re-glue them with gorilla glue. This brand has no good business model and cares about nothing but the almighty dollar. I will never buy Nike products again. Their loss, not mine.

Nike Air Monarch - No matter what surface I walk on, these shoes make noise. I have tried to spray them with silicone to help stop making noise but nothing works - the worst pair of shoes I have ever owned. I recently ran into a friend of mine and he has the same shoes and same problem. What the hell is the problem with your shoes?! I will definitely go back to Reebok.

I just bought my Nike shoe yesterday and it is uncomfortable for me to wear it. My advice for this product is I wouldn't recommend this product at all because I was wearing it today and the style of Nike shoe doesn't fit me. It is too tight and my foot squashes me and it hurts. I am returning my Nike today and never wear it again. I would rate this product a 0 out of 10. But unfortunately, I like Reebok more than Nike. Sorry, it's very difficult when it comes to shoes. Sorry guys, Nike is not for me! That is my bad review for this product! I hate Nike!

I bought Nike Flex TR 2 black and pink trainers and after half an hour of aerobics, the whole front part of the sole started to fall off. I took them back to the store and took a new pair since I didn't like any other pair. After 2 days, the same thing started to happen on the right front sole of the shoe. It was not as bad as the first time but that doesn't matter! I took them back again and this time, they needed to evaluate the damage. They just called me and told me that it was my own fault; I must have stepped on something sharp and I don't get a refund, but I do get the damaged shoes back.

After sitting on a shelf for a number of years, I recently placed a pair of unworn Nike shoes into service for the first time. 4 hours into their trial run, the sole completely separated from the uppers. The foam sole tore down the middle from heel to arch and began flapping. Under further inspection, the front sole had begun peeling away as well. Feeling it to be obvious, the shoes had no wear and that in anyone's estimation there was some sort of defect. I filled out the online form and shipped the shoes to Nike for their input. Admittedly, as these shoes were older, I expected little in the way of remuneration but did anticipate some type of explanation. Unfortunately, even with the lowest of expectations, what I received was even less.

I recently purchased a pair of Nike shoes 3-4 months ago and at the time while I was in the store, I tried on multiple pairs of shoes and the sales rep eventually approached me and asked if I needed any assistance. I picked the pair of shoes I wanted to purchase. However, he did not advice me of Mi coach chip which records my exercise data that's usually located in the shoe underneath the shoe sponge. A few of my friends have the same type of shoes and have recently asked me about the Mi chip. I had no idea that the shoe was supposed to include this chip. I have only just recently discovered that the chip was never in the sole of my shoe plus I paid $170 for this pair of shoes.

I'm a retailer and I wish we never carried Nike. Nike has had the contract with the NFL before, so why is it so hard for them to supply all the NFL teams with jerseys? Every one of my customers are getting upset with me and my co-workers for not having jerseys. No matter what company customers go through, they will be lucky to find the jersey they are looking for. It's easier to find knockoffs and old Reebok jerseys than it is to find a current Nike one. Now that I have seen inside the way Nike treats the stores that carry their items and the way they supply those stores, I will not ever buy Nike items. Even the Nike rep who comes in our store to make sure our store is to Nike's standards is rude. She won't let us place any of the other items in our store near or around the Nike items. Sell Nike and only Nike is what that suggests.

I purchased a pair of Nike Max Air running shoes from Dick's Sporting Goods for $150 in July 2012. The salesman said that Nike guarantees these shoes for 12 months. I used these shoes only for walking but bought running shoes because of the cushioning factor. Four months later, the left shoe heel deflated. I mailed the shoes to Nike along with receipt copy and a letter letting them know the history. Nike emailed me that these shoes only show "normal" wear. It is normal for a $150 pair of shoes to be of no use after 4 months? Saying that I am disgusted with Nike is an understatement. I will never buy another Nike product because they do not stand behind their guarantee.

I have two pairs of Nike AIR shoes that have fallen apart between the sole and the actual shoe - the "foam" disintegrated on both pairs. Yes, these shoes were worn for tennis about 4 times each, then packed up and moved. Recently unpacked to resume wearing for just walking, and they both disintegrated when I took them out of their boxes. Was this a common flaw with these shoes? I believe that the shoes should hold up much better than that - they are not inexpensive. Oh, made in China. Maybe that explains it. What can the company do to rectify this situation?