Soleeva Reviews

We asked Soleeva for a contract. We said, "This is what we wanted," and they gave us an estimate and we agreed to it and that was what we paid. The installation was fast. It was really easy. The roof was put on within three days. The solar was put in right after that. So, within a week, it was all done. The city inspector came out and checked the work. They had some repairs that need to be done for city code. So, the guys came out and got it changed, and then it was all fine and it was online. There is an app that shows the daily activity and it says how many watts we're making as historical data goes back to when we first had it installed so we can get an overall summary of it and correlate it with our PG&E statements. So, that works.

The system is acting exactly to what they had predicted in terms of the output. We're real happy with the system. I'm happy with Soleeva. They've done a great job. I was doing it right at the time that California was going through the transition to NEM 3.0 and I got lost in the shuffle for a month on the application to go live with the power company. They said, “Oops! We thought we submitted you but we hadn't.” I was a little disappointed, but they jumped in and reimbursed me for the last month of power on the purchase price. So they took care of it.

Other than that, I first reached out to them in September of last year then I got an email for a video appointment consultation. I had the consultation then the loan paperwork was being filled out as of 9-15. In terms of the NEM follow-up from PG&E, I received my first email from PG&E on 11-16. And by 12-6, I was set up for the solar to be integrated into my system. So, overall, the process took about three months.

We have had the solar installed for almost a year this month and so far, we've had a lower monthly bill since the panels had been turned on. I work from home, so I'm using a fair amount of electricity, and we opted for an adequate number of panels to support both that and future switching of major home appliances to electrical. And despite that, it has consistently been significantly cheaper. Aside from that, I would give an honorable mention to the fact that the panels have a proprietary hydrophobic coating that makes them stay clean.

Also, Soleeva did a minor damage to our roof upon installation and the first group that they sent out to fix that did not do a good job both in assessing or fixing the problem. And ultimately, they had to use a third party contractor to do the work. But nothing came out-of-pocket for us. They handled everything, but it needed six weeks and the repainting of our dining room ceiling. So their customer service reps were trying to do right by customers, but potential additional training is needed for their installers.

I did a big research on Sunrun, SunPower, Soleeva and one more solar power company, and I liked Soleeva. The price of the product is very competitive and it was cheaper than the other quotes I received. The quality is great and the experience is good. We're very happy with Soleeva so far. We might be getting an electric or a hybrid car, and we might have to add some more panels.

We learned a lot about how PG&E, our electric company, works in terms of solar. We learned what is the capacity of our solar system, what to expect, and how to not to go over the limits or not to use more than we generate. I asked a lot of questions from Soleeva to understand this whole process because it's not simple. Even if you go to any electric company website to learn about this, it's very complicated. But they explained it. I also called the electric company and they explained some other things.

Everything was great and so far, our system is working very well. We have a swimming pool and the pump is using a lot of electricity. One of the reasons our bill was high was the pool and sometimes we were paying $400 not just for electricity, but the gas too. Now, it has dropped to $11 a month to our electric company for getting our generated energy to the company, and then returning to us. Then, we pay some money to gas which is $60 a month. Also, we have a lot of surplus because we are careful. Last year, we had 2,800 kilowatts extra at the time of the true-up. I even called PG&E and asked if it was possible to give it to somebody for free. They said no and that they would purchase it from me. That's a lot of work for PG&E to keep track of. Even though we have this system here, when I do laundry, I put them on the racks that I have. I don't use the dryer and I use it very seldom because it is using tons of energy.

Aside from that, we put these smart plugs on our refrigerators and other TV to see how much they are using. And from what we learned, we changed the refrigerator as well. So with all of that in mind, we brought the usage of the electricity down. Also, I'm keeping track of the money they gave us last year and the money we are going to get this year. It will be $270, so it's going to pay for five months of my electricity and gas bills, and it will be like it's free.

The sales rep was trying to connect me to the engineers, but I never got a satisfactory answer as to why the panels were divided. Also, when the engineers came, they gave me prior intimation but they never confirmed on that. Suddenly, one day, the installer showed up and I had questions. It was a mess. The installation was fine, but I had so many questions and there was no one guiding me through the process. Even after the installation, there are certain things about the app that I have questions about. There is also no one to answer those.

The cost was not bad what not great. They're as per market. Now, I don't have any bills to pay for my electricity because I'm producing more than I am consuming.