Sea Bright Solar Reviews

What happened afterward concerned us even more. During a phone conversation, Michael ** (salesperson) acknowledged that the complaint I submitted to the New Jersey Division of Consumer Affairs was factual and told me it had made Brian Kelly (owner) angry. We were subsequently presented with a "Release" document to sign that tied the return of our money to withdrawing our complaint and removing negative online reviews. From our perspective, it felt as though our own money was being used as leverage to pressure us into staying silent. The company also suggested that we were cancelling because we planned to move back to Washington. That is not true. We own our New Jersey home, live in both states, and still plan to install solar there with another company.

I have retained the contract, emails, proposed release, and other supporting documentation. My advice to prospective customers is simple: carefully verify the exact equipment being promised, keep everything in writing, document every communication, and review any cancellation or release agreement very carefully before signing. Based on our experience, we would not choose Sea Bright Solar again.

Following the two attempted repairs, when I found signs of continued leakage, I personally spoke with Terry ** at the company who assured me that he would send someone out a third time and address the leakage as well as the damage done to my bedroom ceiling. That conversation turned out to be empty promises as nobody came to my home and further communication from the company has been halted. While this company has mostly positive reviews, it’s important to pay attention to the negative ones. I would advise everyone to research them out. They all share a common issue: they accuse Sea Bright Solar of refusing to address performance or damage issues and for lack of continued communication when they occur. This is a major red flag for anyone considering entering a relationship with a company like this.

As I write this review, I am bound by a lease with a company that refuses to acknowledge their negligence in the installation process. I am now facing expensive repairs as my roof continues to leak, causing water damage across my ceiling that the company is unwilling to compensate for. At this juncture, I am compelled to compile detailed repair estimates in order to initiate legal action against Sea Bright Solar. I wouldn’t want anyone to make the same mistake we did by entering into a contract with this company, knowing that any damage caused by them will be the customer’s responsibility.