Momentum Solar Reviews

The company resolved my problem, they removed and install back the whole panel without a cost, as promised.

I've had Momentum for 6+ years. It worked well the entire time. I saved money from producing so much solar energy. Recently I noticed my electric meter was NOT running normal or as usual. It showed I wasn't producing even though it was a clear sunny day. In early June, I called Momentum / IGS Solar to notify them that I had an issue. When I finally got to an individual after a couple of days of calling, they said they will not be able to respond to problem with a technician until September 19th. THAT'S THREE (3) MONTHS LATER!!!! How is that considered acceptable customer "service"?? How is that being professional??

Bad Service. Found out 19 out of 21 panels stopped producing in June of 2024. Called Momentum. Was told they would be out to service it on September 20th. 3 months of no solar producing yet they still want paid for the great benefits of solar. Mind you these panels are less than two years old. Must be bad products if they all break that easily.

To Whom it may concern, DO NOT BUY SOLAR. THIS IS WHY. I'm selling my home and was in contract twice but lost both deals. I have a 56 panel system done by Momentum and it has caused people to back out. The Insurance companies are telling them that a re-roof will be needed in under 3 years. The cost to remove and replace will cost $16-$18.000 plus the cost of the roof. The kicker is that ONLY YOU can do it or it will void the warranty.

Yesterday, 6/27/2024, a young man by the name of Isaiah (He pronounced it I-Zay-Yuh) showed up at my door. He claims to live in Orlando, Fl. This man knocked on my door at 7:30 PM when there is a BIG sign that reads, "No Soliciting". Immediately breaks the law there. He then proceeds to acknowledge the sign but tell me that he's not soliciting since what he is offering is free. Now there's mosquitos flooding into my house, and I can see them clear as day. I'm sitting in my chair in my underwear, and I tell him I am sorry that I am not getting up because I am in my underwear (My kids answered the door) and notify him that he is letting mosquitos pour into my home. This man proceeds to step into my house and close my screen door behind him, inviting himself in and starts giving me his sales pitch.

Momentum Solar is using predatory sales tactics with my 79 year old mom who is having memory issues. I have stopped multiple sales personnel from entering her home, interrupted multiple transactions and have told the sales reps that my mom cannot sign any contracts for solar panels. They refuse to take her off their list. This is harassing her and she doesn't know how to make them stop calling.

Looked into solar but my monthly bill is usually around $125 and it's just not a good investment for me which isn't the issue. The issue is that I've requested that Momentum STOP hounding me when I've already told them it's not worth it for me, I'm no longer interested, and requested that they place me on their DNC. At this point there contact is UNWANTED and ILLEGAL. Documenting my requests in order to file a formal FCC and FTC complaint should they call again. It's absolutely ridiculous that a company acts so desperate or employs salespeople that knowingly violate the law because they're so awful and desperate to make a sale. MOMENTUM SOLAR...LEAVE ME ALONE! If your product were 100% FREE I wouldn't accept it due to your company's constant harassment.

My experience with Momentum Solar has been anything but satisfying. The Salesperson who represented Momentum named Travis ** totally misled my wife and I on the whole solar experience. I own a small 1200 square Ft. ranch that has nearly 100% sun exposure. I was quoted by the sales person that my average monthly bill would average around $220 a month on average. Well into my first year the average monthly bill is over 300 and when I inquired as to why there was this discrepancy I was given the run around.

If you’re looking for a reliable solar company, do not choose Momentum. Two times they have scheduled consultations with me and I have not shown up or called. Third time they contacted me, scheduled an appointment, was another no-show. Then they tell me on the phone that due to trees in my yard I am not eligible for solar which we had 25 trees removed around the yard and three other solar companies have come and give us quotes, much better pricing, beware of the solar company if you want to get screwed around.

Linda ** Florence Texas. I regret to share that my experience with Momentum Solar Panels Company has been deeply disappointing. After investing $60,000 in a 64-panel system for my 1,500 sq ft home, the performance has been dismal. Despite assurances of efficiency and cost savings, my electric bills hovered around $500, which is unacceptable. Over the past five years, I have repeatedly sought assistance from their customer service to rectify the issues, only to be told that I would need to pay additional fees for repairs. It's frustrating and disheartening. I strongly advise against using this company. Their lack of support and accountability is astonishing.

I was promised 8k rebate in my contract and never received it fully. When I contacted them they did nothing to help me. This company is a scam. I am looking into switching companies with my solar. Do not go with Momentum Solar.

THIS COMPANY IS A SCAM!!!! We got scammed by this company. The offer that the seller presented to us after reviewing the account statements of the electricity company that we have (SECO), let us know that our consumption was an estimated 10,253 kWh and he was going to install panels that would cover 10,590 kWh. Giving us something extra to cover any changes we had, so we accepted the offer he offered us.

I am writing to express my deep disappointment and frustration regarding the lack of communication and the prolonged duration it has taken for the installation process of and continuous failure on inspection. I have been eagerly anticipating the completion of the installation, and unfortunately, it has now been seven months since the process began. Throughout this period, I have experienced a notable lack of communication from your company regarding the status and progress of the installation.

It took six months to get our solar up & running. The wiring had to be redone. It first failed inspection. Over one year and they still didn’t send a roof service to check on a leak. Painting by electric box still hasn’t been done. I don’t recommend them! Customer service is the worst by far!

DON’T USE THIS COMPANY! NOT TRUSTWORTHY!! I had a salesperson, Raleigh, come to my home for a quote. I signed the paperwork and was told I had 7 days to change my mind. As the financing I got was a least I decided to cancel. I called Raleigh and told him I wanted to cancel. A few weeks later I received notice from the city. They proceeded & pulled a permit.

If there were a way to give negative stars, I would absolutely do so. At time of signing, we were enticed by the salesperson's seemingly genuine statement that we would receive a tax credit in the form of a rebate check for $10k after our solar was installed. They also pointed out the shortcomings of other solar companies (an understandable sales tactic) and insisted we would receive money back if we signed with them. After contract signing in February, we had an individual come out to take photos of our electrical panel. Apparently, his information was entered incorrectly and another third party was sent out to perform the work. After his departure, there was no follow up from our project manager, sales rep or anyone from Momentum for six months.

Because of delays in installation, I was charged for my first 2 billing cycles without the panels being energized. Momentum has been giving me the run around for months and still nothing. Unacceptable.

The five star reviews are obviously employees of Momentum. This has been one of the worst experiences of my life, I am sorry I let my husband convince me to move forward. I have these pretty shiny panels on my roof that are of no use to me because they are not connected. The finance company has begun demanding their payments which means we have to pay them and the electrical company full price. Don't bother calling the reps, they will hang up if they cannot answer your question or if you ask for a sup/manager. Also, the project manager ditched us months ago. No phone call, text, or email. I've contacted corporate no response. I have no ET on the job being completed, it's been 9 months. If and when a class suit is brought upon them I will definitely be a part of it.

This is the worst company of all. They said if we needed to replace our roof, the removal and replacement was included. They now refuse to honor their promise. They say we needed a certificate from the salesperson, who has since died. Buyer beware!!!

This company is very very lie with their commitment. They told when installing process if anything damage then Momentum Solar is responsible for everything. When they set up they messed up my leaving room electric power and now they say I have to bring my own electric company and fix it. They are not responsible for it. They are lie. So my sussed if anyone go with Momentum Solar be careful.

I worked for Momentum Solar as a residential solar telemarketer (Appointment Setter), my job was to call leads, explain the value of solar, overcome objections, and set a time and date for an estimate. While working there I was asked to lie to homeowners about having consultants nearby to set same day estimates. We were to use Google and pick a random "cross street" and tell the homeowner we had a consultant there to encourage them to set an appointment for that day. Same days sold better because there was more excitement but I believe homeowners should take their time finding the option best for them and reviewing the contract.

This company installed my panels just over 5 years ago. I recently saw water coming through ceiling. Upon going up in attic almost every bracket they put in cause a small leak. They will not honor warranty even though it’s proven leaks are at least a few years old. I am 100% disabled veteran and they have destroyed my home.

I was very impressed with sales rep and solar specialist Julia **. She had a superior knowledge and command of the solar business and answered every single question I asked her in relation to it. And I asked a lot... Julia is a serious fount of knowledge.

Was thinking of installing solar panels at my home, but I did not know which company to use. My younger brother recommended I check out Momentum. I just loved how they present information on their website. You are just drawn to reach out to them.

They installed my solar panels a year ago and I have never experienced any challenges with the system. Thanks to Momentum Solar, I have forgotten about power bills. I am now able to focus on other things in my life.

You will get world-class solar panels and installation services from Momentum Solar. And to add on to that, they give you 25 years as a warranty. Your energy needs are sorted for a quarter of a century! How awesome is that?

Been using Momentum Solar for 5-years now and they have never disappointed me. They installed solar, cleaned up the yard, and guaranteed me that the structural integrity of my roof was intact. They are good. I will be using their services again for a holiday home I recently bought.

Momentum Solar makes solar easy to understand and install. With just a quick brush through their website, I got all the information I needed about solar and went ahead with installation. Highly recommended.

The best solar installer I know. Their payment process is easy and one doesn’t have to be around for them to complete their work. They are worth every dollar I spent on them. I highly recommend Momentum Solar!

Momentum Solar installed solar at my home and it’s a good experience so far. They did my solar installation and I am proud of the results. I am enjoying free energy and with a 25-year warranty. Thank you.

I love this company’s approach to customer service. They make solar as easy to understand as possible. Before I engaged them, I knew very little about solar. Today, I am able to explain solar to all my friends with ease.

The Momentum Solar sales team is friendly and good at their work. They helped me see solar from an environmental and not just from a cost-perspective. I am happy to know that by using solar, I am making the planet better for my future generations.

I can't thank the sales team at Momentum Solar enough for introducing me to solar-powered energy! At first, I was nervous about the large investment in my home but the sales representatives answered my questions and made me feel comfortable with the purchase of a solar panel system. The install team arrived bright and early and was friendly and knowledgeable. My typical energy bills are next to nothing now!

These thieves will bully you and refuse to process any requests that ends with them getting less money. Don't go with Momentum, instead go with Green Mountain or any other utility backed solar programs.

Momentum came knocking at my door and gave me the Worst experience in my life. Paying 30k loan for 27 panels for no reason, they can't even pass Final inspection, it has been 10 months into this project. They seems to give up, no one to reach out to, no one cares. Slow and poor executions, very bad Company, stay away.

Was looking forward to meeting Momentum as I have met with Posigen, Sunpower, Sunrun, Power home remodeling regarding solar installation. Google reviews showed fairly good reviews with occasional technical issues and some pushy sales tactics but due to the relatively good reputation, I decided to give them a try. Invited Momentum Solar to give quote to my home on 11/21/22. Asked for them to email me the specifications of my solar plan so I can compare to other vendors. Hugo (senior or manager) that the solar salesman referred me to prior to ending to engagement proceeded to engage in high pressure sales tactics. When I told him that I wanted time to compare specifications on my own he said “look it up on Google” and to “get the ** out” after spending 1hr with their salesperson. Will not be purchasing from them nor will I be referring them to friends/ colleagues/neighbors. This one star review will stand until written apology provided by Hugo or management.

There is a feeling that comes with achieving what you want. Momentum has made this dream come true. With the extra money I save, I am now more involved in environmental conservation programs and intend to maintain that path.

I would gladly use their services again. The app is easy to use and the installers completed the job in the agreed time, which you can monitor with this app too. Would highly recommend Momentum Solar to anyone.

I contacted this company for a solar job in Fort Worth and after engaging their sales team on the scope of the project, I settled on them. I am happy to say that the job is well done. What I loved most was the company’s investments in making the whole solar process easy for the customer.

Amazing company, fabulous installation team. I am reaping the full benefit of the Texas sun all thanks to Momentum Solar. I no longer have to worry about power bills chipping away into my income. Thanks.

I moved to Austin from California like so many people did to enjoy the sun and lower cost of living, and with Momentum Solar I can profit from the sun too unlike cloudy San Franciso. My household produces excess power and Momentum showed me how to sell the extra while living free of energy bills and I can monitor it with this app.

My roof is a bit old and weak but their installers left it intact without dents or leaks. I would recommend this company to anyone within USA looking to install solar and wants it done properly. Thanks.

Momentum Solar installed solar power in my primary residence in my house and the installation cost was close to nothing. That’s because the company made me aware of an ongoing Federal tax incentive touching on solar energy. And now I can monitor everything with this great app.

I use Momentum’s solar and use the app regularly in my home and I love every bit of it. The panels are strong enough to handle all my home needs without interruptions. The best part is that they gave me a 25-year warranty.

Having Momentum Solar install a solar system in my home was the best decision I have made in a long time. And I love the app how it works with the system. I got tax credits, and my power bills have gone to zero. We live in Dallas, and I am planning to use the savings to take my family for an out of state holiday now that the pandemic is over.

Momentum Solar cold called me once and I was so confused on they got my number. I asked to be on the do not call list and they listened. But then a few months later I moved to a house with lots of sun and I remembered their sales pitch so I gave them a call. Very informative and I learned a lot. I ultimately made the decision to have them install it and they did a great job. A+++.

After posting the original review, and after several escalations to a customer experience manager, Momentum was able to rearrange their schedule and has now completed the re-attach. (After a 7 week wait) Their installation crew showed up as promised (and on time this time) and were very professional and courteous.