CleanChoice Energy Reviews

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About CleanChoice Energy

CleanChoice Energy, founded in 2012, is a renewable energy supplier for homes and businesses. CleanChoice Energy matches your electricity usage with 100% clean, pollution-free, energy from regional wind and solar farms. No equipment installation is needed, and there are no upfront costs. Fixed-rate and variable-rate plans are available with no long-term commitments.

Pros
  • Environmentally friendly
  • No upfront costs, equipment or installation
  • No cancellation fees
Cons
  • Limited availability

CleanChoice Energy Reviews

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    • 4,897,627 reviews on ConsumerAffairs are verified.
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    How do I know I can trust these reviews about CleanChoice Energy?
    • 4,897,627 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 20 - 50
    Verified purchase
    Customer Service

    Reviewed Dec. 9, 2023

    CleanChoice was available in Pennsylvania through PPL. I like the fact that it's clean energy, which was what got me thinking about it. I enrolled with them and that process was okay. Their customer service has been fine. I'm doing the right thing with CleanChoice in trying to get away from the carbon stuff and going more with the natural.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Thank you Peter for sharing your experience with us! Customer satisfaction is extremely important to our company and we are happy to know we are meeting your expectations. Thank you for your support of clean, renewable energy!

    Verified purchase
    PriceStaffRates

    Reviewed Dec. 8, 2023

    The enrollment process with CleanChoice Energy was as simple as providing the PPL account number to the web page. As far as the service, they haven't cut me off, so I'm happy with it. I just don't understand why prices went up on renewable energy just because all prices went up. The price changed to match PPL default rate and it's powered by oil prices. CleanChoice claimed to be a 100% renewable energy. Therefore, it should not be affected by oil prices. Other than that, it's great.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Thank you Ashley for sharing your experience with us! Customer satisfaction is extremely important to our company. We are having an agent reach out to you to review your rate plan. Thank you for your support of clean, renewable energy!

    Verified purchase
    PriceStaffBillingRates

    Reviewed Dec. 7, 2023

    CleanChoice asked the account number for my energy bill and what I was paying and gave me the rate that they quoted. They seemed pretty clear on what I needed to do. So the enrollment process was easy. They were efficient on what they were doing. The rep was as professional as her training.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Thank you Keisha for sharing your experience with us! Customer satisfaction is extremely important to our company and we are happy to know we are meeting your expectations. Thank you for your support of clean, renewable energy!

    Verified purchase
    PriceRates

    Reviewed Dec. 3, 2023

    My experience with CleanChoice has been awesome. It works well and it's much better than what I had. Their prices are better, everything works better, and the air feels better for me and my electricity.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Thank you Kimberly for sharing your experience with us! Customer satisfaction is extremely important to our company and we are happy to know we are meeting your expectations. Thank you for your support of clean, renewable energy!

    Verified purchase
    BillingRates

    Reviewed Dec. 2, 2023

    Enrolling with CleanChoice was pretty easy and involved just a couple of clicks. You put in your information then you are enrolled. So far, my bill hasn't been outrageous and they got reasonable rates. Even if I leave lights on all day long, which I got two kids that have to have a TV and everything on at night, I'm not spending thousands of dollars on electric. They're good and I've recommended them to my mom.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    April, thank you for your recent review of our company. We are happy to know that your experience has been positive throughout your journey and that you are excited to recommend us to others! There is no greater compliment than referring your family and friends to help support clean, renewable energy.

    Verified purchase
    PriceRates

    Reviewed Dec. 2, 2023

    I like CleanChoice Energy's price. I will encourage everybody to use clean energy because it's better for the next generation.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Thank you Mohamad for sharing your experience with us! Customer satisfaction is extremely important to our company and we are happy to know we are meeting your expectations. Thank you for your support of clean, renewable energy!

    Verified purchase
    Customer ServicePunctuality & SpeedSavingsStaff

    Reviewed Dec. 2, 2023

    I received a physical mail about some of the benefits and how they are creating an impact on the environment by going from the non-renewable resources. I felt impressed with the way that Clean Choice is working or trying to save the environment or do some good stuff. I immediately joined it. Enrollment was quick and easy. When I called customer care, they immediately switched me from one other carrier to this carrier, which was very smooth and easy. I only had to give my account number from the previous carrier and that was all and they took it. Their service has been very good. I'm very satisfied. They're an awesome company.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Suman thank you for taking the time to review our company. We appreciate your feedback regarding the registration process and are glad to know it was hassle free! Thank you for your support of clean, renewable electricity!

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Dec. 1, 2023

    It was fairly easy to enroll with CleanChoice and I didn't have a lot of experience with their sales and marketing reps, but they were not offensive. We're very pleased with our experience with them.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Thank you David for sharing your experience with us! Customer satisfaction is extremely important to our company and we are happy to know we are meeting your expectations. Thank you for your support of clean, renewable energy!

    Verified purchase
    Rates

    Reviewed Nov. 30, 2023

    CleanChoice Energy has been good to me. The one that first came to the house and talked to me was good. He did all the paperwork for me. Even the guy that enrolled me was nice. He explained everything to me and showed me some things. I moved, and I turned my light back on to the other place and they just followed me. They picked me back up. I already told my sister about CleanChoice. PECO tried to get me to switch back but I won't because they're high. So, CleanChoice's rates are good for me. They're the best.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Veatta, thank you for your recent review of our company. We are happy to know that your experience has been positive throughout your journey and that you are excited to recommend us to others! There is no greater compliment than referring your family and friends to help support clean, renewable energy.

    Verified purchase
    SavingsStaffBilling

    Reviewed Nov. 30, 2023

    Enrolling with CleanChoice Energy was fabulous. I just went online, put in my information, hit enter, and it was taken care of. I can see my electric bill is going down.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Debra thank you for taking the time to review our company. We appreciate your feedback regarding the online registration process and are glad to know the process was hassle free! Thank you for your support of clean, renewable electricity!

    Verified purchase
    Customer ServiceTechPrice

    Reviewed Nov. 30, 2023

    CleanChoice Energy is good as far as customer service goes. If I have any problems, they got answers for me. If I wanna know anything, they let me know about it. I like the service. It's a whole lot cheaper than the other provider. CleanChoice is worth switching over to.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Thank you Ronald for sharing your experience with us! Customer satisfaction is extremely important to our company and we are happy to know we are meeting your expectations. Thank you for your support of clean, renewable energy!

    Verified purchase
    TechStaff

    Reviewed Nov. 30, 2023

    The person with CleanChoice Energy was knowledgeable. The terms of the contract was presented very well. CleanChoice is a good thing.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Thank you Alice for your kind words. We are thrilled to know we are meeting your expectations as well as providing you with a way to source clean, renewable energy!

    Verified purchase
    PriceBillingRates

    Reviewed Nov. 2, 2023

    My bills were more expensive than when I did not have them on my account. If you want your prices to be higher, go ahead and work with them.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Mary, thank you for taking the time to review our company. CleanChoice provides a clean, renewable product free from fossil fuels and pollution. We receive new rates every month and are always happy to review them with our customers at any time to know you are getting the best rate. We have the flexibility to provide both fixed and variable rates to meet the different needs of our customers and would love to provide pricing to help fit within your budget. We appreciate your feedback and the time in which you supported clean, renewable electricity.

    Verified purchase
    PriceRates

    Reviewed Oct. 26, 2023

    So far, CleanChoice Energy has been fabulous. The enrollment process was very easy, and everybody was extremely polite and knew what they were talking about. They do their homework before they do anything, and they got the best price they could for me. I had some type of discussion with them about what they’d do and the pricing. They honored everything they said and the prices were always better than what I was getting. I've been with CleanChoice Energy over a year. There was a slight change in the price from one year to the next, but it was highly acceptable. It's still less than what I was paying.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Robert, we truly appreciate your kind words. Thank you so much for your review and for supporting clean energy!

    Verified purchase

    Reviewed Oct. 26, 2023

    I don't see any vast difference. The one I had before was much better, but they went out of business. Also, it took a couple of times for them to hook up with ConEd and go that way. But other than that, I have no problems with them.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Viney, we're truly appreciate having you as a customer. Thank you for your review and for supporting clean energy. Even though you can't "see" a difference, you're still contributing to a better world for future generations!

    Verified purchase
    Punctuality & SpeedTransparency

    Reviewed Oct. 25, 2023

    CleanChoice is transparent and it works. It's the lowest-priced energy available to us. Enrolling was satisfactory. When we went to renew, we found we were enrolled in the wrong program. But they resolved that issue really quickly. Going with them has been the best thing we've done.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Gene, we're thrilled to have you as a customer. Thank you for your review and for supporting clean energy!

    Verified purchase
    Online & AppEase of Use

    Reviewed Oct. 14, 2023

    The enrollment process was very simple. It was also very simple to renew, and it says any time you want, you can cancel it. Their website was very easy to navigate too.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Deborah, thank you so much for taking the time to leave us a review. We truly appreciate having you as a customer. Thank you for supporting clean energy!

    Verified purchase
    SavingsBilling

    Reviewed Oct. 2, 2023

    The way that CleanChoice computes the numbers for the billing is very confusing. It shouldn't be confusing to consumers. I don't know if I'm getting a good deal or not ‘cause I don't know what the totals are. I'm not happy. The way it was described, it was supposed to save me money compared with BGE. I'm assuming that I am not paying more now than I did when I was completely on BGE, but I don't know because I can't figure out the bill. For older people particularly, CleanChoice needs to have a simpler structure and not shift things after they've got people signed up. Also, initially, they said that I was going to get a bonus when I signed up. But I never received anything.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Hi Sidney, thank you for your review. We're having a customer service representative reach out to you to help you figure out your bill and and to answer any questions you may have! We appreciate having you as a customer!

    Verified purchase
    Customer ServiceTechStaff

    Reviewed Oct. 2, 2023

    I decided to give CleanChoice a try when my apartment offered it. The marketing mail was very noticeable and I can't think of how I would have been introduced to them otherwise. However, there was a lot of contents that I had to go through. If that can be simplified a bit, that'll be great. Other than that, it was great. I followed the instruction from the marketing mail, then I went to the website to sign up and it was easy. The contract was easy to understand as well. CleanChoice is good for the environment, and that's one of the concerns I had, so it aligns with my vision. Hopefully, that gets implemented across different places. I don't notice too much of a difference, but the experience has been good.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Daniel, thank you for your review and for supporting clean energy!

    Verified purchase

    Reviewed Oct. 1, 2023

    The enrollment experience was real simple. I got something in the mail, I signed it, and I sent it back. There was no pressure and no long process. Hopefully, it's clean energy like they say.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Hi Ralph, we're happy to hear you've had a great experience with our service. We appreciate having you as a customer!

    Verified purchase
    PriceRates

    Reviewed Sept. 30, 2023

    The enrollment process was very straightforward. Their rate is a little bit more expensive. But it works for me if it's cleaner energy. CleanChoice is pretty tight on sending reports every month on how they do it in terms of the energy that they're sourcing and how much of my energy is coming from renewable energy. So the reporting piece is pretty neat.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Fernando, thank you so much for the kind review and for supporting clean energy!

    Verified purchase
    Customer ServiceStaffBillingProduction

    Reviewed Sept. 30, 2023

    The kilowatt-hours have been good. Everything has been exceptional, so I'm staying right where I'm at. I call them every once in a while because I couldn't remember what this minus was on my billing. The lady said, "Well, as long as you got a minus, it means you don't have to pay." The reps have been courteous. Everybody has been wonderful there on the phone.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Hi Vincent, thank you so much for your review and the kind words. We're so happy to have you as a customer and are glad to hear you're having a wonderful experience!

    Verified purchase
    PriceRates

    Reviewed Sept. 12, 2023

    I've been with Clean Choice Energy for nine months now. I like that their price was cheap.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Edwin, we're so happy to have you as a customer! Thank you for supporting clean energy.

    Verified purchase
    Customer ServiceStaffRates

    Reviewed Sept. 12, 2023

    I like CleanChoice's clean energy. I like clean energy. It's about the wind chimes. I would like to get rid of the pollution that we have a lot of. CleanChoice's customer service reps were great. Their rate is lower than SmartEnergy. I recommend everybody to switch to CleanChoice.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Gloria, thank you so much for supporting clean energy. We're so happy to have you as a customer and appreciate your kind review!

    Verified purchase
    Staff

    Reviewed Sept. 12, 2023

    Going with CleanChoice is good because I'm helping the environment. Signing up with them was very easy. My experience has been good.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Emmanuel, thank you so much for supporting clean energy! We're so happy to have you as a customer.

    Verified purchase
    TechPriceSavingsStaffRates

    Reviewed Sept. 12, 2023

    I worked with a representative when I enrolled with CleanChoice and he was good. I have electricity with them and they have a pretty good rate compared to ComEd, which is our main electric supplier company. It's providing about one cent lesser than CleanChoice, but I have a contract with the CleanChoice for 12 months. If the rate goes down somewhere else, I will move it and try to save the cost.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Naresh, thank you for your review and for supporting clean energy!

    Verified purchase
    PriceBillingProduction

    Reviewed Sept. 12, 2023

    With CleanChoice, my power goes out less. My bill is a little bit higher, but that's what I expected from this. CleanChoice is more expensive per kilowatt-hours but I wanted to go with a reputable brand. I referred my neighbor to them. We both have CleanChoice now.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Aja, thank you for your review and for supporting clean energy. We truly appreciate your business and the referral!

    Verified purchase
    Customer ServiceSavingsStaffBilling

    Reviewed Sept. 12, 2023

    The person that I talked to knew what he was talking about and helped make me comfortable in making the change. Some people are pushy when they call, but he was not. He just told me the facts about it and I liked what he was saying. CleanChoice is a reliable company. I like the decrease in my electric bill very much.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Nancy, we're so glad to hear you're having a wonderful experience. We're happy to have you as a customer and appreciate your kind review!

    Verified purchase
    PriceStaffRates

    Reviewed Sept. 12, 2023

    CleanChoice dropped the price per unit for me from 150 to 80, which was greatly appreciated. My rep has helped me out. I'm completely satisfied.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Richard, we're so glad to hear you're having a good experience with our service and our customer services representatives. We truly appreciate your review and having you as a customer. Thank you for supporting clean energy!

    Verified purchase
    TechRates

    Reviewed Sept. 12, 2023

    With CleanChoice, I could lock in at a 12-month rate that was much lower than my previous provider's.

    Thanks for your vote!
    CleanChoice Energy
    Response from CleanChoice Energy

    Sawyer, thank you so much for your review and for supporting clean energy. We extremely happy to have you as a customer!

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    CleanChoice Energy Company Information

    Company Name:
    CleanChoice Energy
    Year Founded:
    2012
    Address:
    1055 Thomas Jefferson St. NW #650
    City:
    Washington
    State/Province:
    DC
    Postal Code:
    20007
    Country:
    United States
    Website:
    cleanchoiceenergy.com