CleanChoice Energy Reviews

CleanChoice had a rate that was reasonable. But they have a gimmicky thing where the rate goes through the roof if you don't lock down another promotion periodically, which is a pain. Next year, I have to call them back and get a new rate that's reasonable. I don't mind paying a little more than my regular rate from the utility, but it was 29 cents a kilowatt hour if I forget to call them back. That is a major flaw. They triple if you don't call them and play their little games and I don't have time for it. If a competitor comes along and has a regular rate that makes sense, I'll switch in an instant.

CleanChoice Energy signed me up without any trouble. I'm gonna try it as long as I can if it works well. Unless the price starts going too high, then I'll get rid of it and do something else.

I chose CleanChoice because I believe in clean energy. I signed up with them and that was excellent. CleanChoice Energy is a plus all around and you can't lose. My experience has been great. It's always a plus to make things better.

CleanChoice Energy gave me a better rate, so I switched to them. The process was very easy. I just filled something out online and I didn't have to talk to anybody. Getting everything set up on our home went very quickly.

I’ve been with CleanChoice for about a year and I'm billed through the utility company. I pay a fixed price but I can renegotiate it when they have a lower price. When I was renewing, I said their automatic renewal price is more expensive than the ads I'm seeing for their energy online. So, they offered me a better rate than the automatic renewal rate was gonna be. I didn't like that they were doing the auto renewals at a higher rate but if you took the time to talk to them, it got better. The person who did that with me said the rates are this way now but they fluctuate. I’m locked in for the time but nit for the rate. So if they go down, I should call CleanChoice again. I should check in two months and if they've gone down, they can reset mine down.

CleanChoice Energy was very understanding and informative. I asked them questions and they answered them sufficiently.

I was looking up a good price on the internet and found CleanChoice Energy. I've been with them for a couple of years now and have had a positive experience. They sent me a card to renew and I gave them a call and renewed. Customer service was very good. I'm one for the environment and this is just a step that we can take to save some of our environment. As long as they give me a good deal, I'll be with them forever.

I went with them because I liked the idea of what they were doing. But I got a letter in the mail saying that the promotional rate that I had was ending. I was wondering whether Con Ed’s price would be better if I just went along with whatever they offered or if I should see if they could do better. I called to negotiate that price before signing.

Enrolling was very simple. I'm happy with my experience with CleanChoice.

I have not needed to use the customer service at CleanChoice Energy, which means they are doing something right. It is an absolutely terrific experience. There's no change in how you use the energy. It's still delivered to you. Where I am, NYSEG is simply the conduit. I've authorized them to buy the electricity from a green supplier.

It's been good with CleanChoice. The enrolment was easy. I filled out a paperwork, mailed it to them, and they gave me a quote. I like the service and the clean energy, which is good. It's a good company but I'm moving so I told them I'm gonna cancel it.

The enrollment process was relatively quick. It started with a phone call and it took two phone calls to go through. My understanding is that the billing still goes through my current provider, since they're wholesale. It didn't actually change up my billing process. It was pretty easy. Also, the customer service is fine. But they were slightly not transparent in terms of the pricing. They continue putting a higher rate per kilowatt-hour and I would have to call them back and see if there are lower rates available.

The enrollment process with CleanChoice Energy was favorable. I already knew about it and thought it's a good idea to use renewable energy and everybody should. I'm in favor of that. I wanted to do it and they made it easier. When I called for something, the customer service reps were nice to talk to, friendly and helpful. I was happy with the call.

I've been on CleanChoice for quite a while. I had a concern when the kilowatt hour cost went up to 50 cents a kilowatt hour about six months ago. So I called them and threatened to leave. But they dropped it to 16.5, which is what I'm paying now. I'm not gonna overpay for clean energy. But I'm happy to pay the market price for it. That was fine that I got the discount but I should have had this discount before. I have some questions about the contract because I didn't understand them until I saw the bill, $700. But it was a good experience with their customer service and the renewal experience was easy and satisfactory.

CleanChoice is cheaper than what I had before. Their reps were also very pleasant and nice.

Their customer service was really good. I thank them for helping me, for cutting cost on my light bill on ComEd.