Walgreens Pharmacy Reviews

Most reviews tend to come from frustration, but I wanted to take a moment to recognize a truly great experience. Prescriptions can be complicated, with a lot of moving parts, and it’s easy for things to fall through the cracks. That’s why I really appreciated the help I received from ** at the Walgreens on 137th Ave and 153rd Street in Miami. Instead of giving a routine answer or sending me elsewhere, she went out of her way to find a solution. She took the time, made the effort, and genuinely cared about helping me—not just completing a transaction.

I went in to Walgreens this morning looking for Memory Support by Walgreens, since I knew what the package looked like I went up and down the vitamin aisle twice not finding it. Sue, a pharmacy tech came up and asked what I was looking for and joined the search. We both went up and down the aisle not finding it. Sue brought out her phone and could not locate them (must have been discontinued last month after I bought 4 boxes for the ladies at the retirement home). She was so very nice, helpful and apologetic (I didn't she should apologize for something she has no control over). I would give more stars if I could.

For over 30 years, I have been happy with my Walgreens at 8000 Lake Underhill, Orlando, but I have to say when I went yesterday, it was close to lunch and I knew there would be a line of cars but I had to get my prescriptions. I was prepared for a long wait. Luckily, I was the 4th car in line so I thought, ok, not bad a half hour maybe. Happily, it was less than 10 minutes, and the young man at the counter was so good, in TWO minutes of driving up to the window, he handed me my prescriptions. He is pleasant but mostly fast and efficient. It was like watching a commercial in fast forward. I really appreciated not having to wait long. It was great to see Walgreens having such hard-working people to take care of their customers who need their medicine.

I gave the store a one, because it was the only number past zero; I walked in the store: greeted the cashier who was sitting: no response: asked for my purchase; she then slapped my change; coins and bills on the counter! I'll be sure to forego another trip to Asheville Hwy Hendersonville NC Walgreens!

I have used Walgreens pharmacy for over 20 yrs in NC and FL, however the pharmacy in Kinston, NC on Heritage St is deplorable. I've excused the long waits and the lack of full disclosure in a prescription vs over the counter cost. The latest has caused me to change my location. A prescription called in by the doctor was not filled and I was not notified.

Previous to Rite Aid closing their doors I would have given Walgreens a 5 no lower than a 4. Since the closing of Rite Aid, Walgreens has had trouble with filling my prescriptions. Either they don't have the medication or they give me 5 pills out of 90 to hold me. It wasn't as if the Rite Aid bankruptcy was new news. All pharmacies had time to adjust their stock of medication and how to handle the influx of new customers. The shortcomings require more trips to Walgreens and they do not offer free delivery. I have used Walgreens for probably 7 to 10 years. Additionally they said one of my prescription could not be refilled because it was too soon. Last refill was on 03/03/2026 and I received the message on 06/01/2026. That is 88 days later, how can that be too soon.

I am extremely disappointed with my recent experience at the Clermont, Florida store on Bloxham Road, specifically at the pharmacy drive-through window. During my visit, I was assisted by a pharmacy technician named Azaria. Unfortunately, her behavior was unprofessional and disrespectful. She repeatedly rolled her eyes and displayed a sarcastic attitude, making me feel as though I was inconveniencing her simply by asking for assistance. As a customer, I expect to be treated with courtesy and respect, especially in a pharmacy setting where professionalism and customer care are essential. I would strongly encourage management to review any available drive-through video footage from the time of my visit. Her body language and overall demeanor were clearly unprofessional and did not reflect the level of customer service that should be expected from a member of your pharmacy team.

I’ve been a customer at Walgreens in Whitman MA for a while now. I almost died from long Covid, was in a coma, now I have brain damage and other Ailments. I have been fighting with this Walgreens for a long time, even called corporate and talked to store manager and nobody cares about getting my meds on time. So the week of May 25 I called in my meds and got the run around for my medicine I need for my head because of my brain damage. Saturday came around and I finally had.

I hate Walgreens. They’re slow, they’re rude, they screw orders up. The mobile app seemed like it would be better, but the people who get the alerts from the app screw things up. I feel trapped because HEB for some reason, isn't accepted at my insurance carrier. But I hate Walgreens so much I’m transferring all of my medications to HEB and will pay out of pocket for convenience.

1 Star. I have been a customer of Walgreens Pharmacy on Roosevelt Road in Lombard for years, and my recent experiences have been beyond disappointing. I am a Type 1 diabetic who relies on insulin to survive. I called in my insulin refill on May 22, 2026, and was told it would be available on May 25. After hearing nothing, I received an automated call on May 27 stating they were still working on the refill and would contact me when it was ready.