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Citizen Watches
Overall Satisfaction Rating
3.89/5
  • 5 stars
    5
  • 4 stars
    2
  • 3 stars
    0
  • 2 stars
    0
  • 1 stars
    2
Based on 9 ratings
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Citizen Watches

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Citizen Watches Reviews

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Page 1 Reviews 1 - 9
Rated with 1 star
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Verified Reviewer
Original review: May 2, 2019

I purchased a Citizen “CC7005 – 16G” Eco-Drive Men's 100th Anniversary Edition watch from Woodbury outlet store. I purchased this watch around 2pm on May 1st. However, after considering the watch’s size and the price, I decided to return it around 3:30pm on the same day. The store sales person said that there is a no-return policy. Nevertheless, when I purchased the watch, the sales person did not warn me that all items are not returnable.

When I spoke to the store manager Katherine over the phone (she refuses to see customers in person!), I asked her whether I need to call the police to make a record for the incident. She used a very rude tone and yelled at me saying that I have offended her and the store policy. Without letting me continue, she hung up my phone call. I was deeply SHOCKED!! I thought we are in the US – as a customer, I just want to get some basic service. And I do not understand why an unworn item cannot be returned, especially knowing that this item is not a final sales item. Be careful when you go to shop there. Stay away is the best strategy!

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4 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: April 11, 2019

Bought this watch several years ago and it never worked right. Sent it back to the factory in Torrance to fix it under warranty. They had the nerve to charge me for a cracked crystal (which THEY damaged) and it still didn't work right. Unethical service and a garbage product. I rarely write complaints but this review is overdue and am frustrated that I threw good money away on an attractive doorstop. I just gave up on this lousy watch and went back to the same Seiko I've been using for 30 years.

2 people found this review helpful
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Rated with 5 stars
Verified Reviewer
Original review: July 30, 2018

I bought mine from a local shop about 6-7 years ago. Except for replacement batteries it has worked perfectly all this time. No problems. Adjustable band. I liked the pewter (look) and gold (look) which allowed for other both silver and gold earrings/necklaces, etc.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: July 24, 2018

Bought a Citizen watch at Costco 5 years ago. Have slept, showered & gone swimming with it! Accidentally, of course. Silver/gold band that goes with everything. Has always kept perfect time and I wear it constantly. Have been asked several times "is it a Rolex"? Most reliable watch I've ever had.

2 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Aug. 3, 2018

This instrument is handsome, the sapphire crystal is very durable and scratch resistant. Keeps perfect time. I thoroughly enjoy not having to wind the thing, or change batteries.

3 people found this review helpful
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Rated with 5 stars
Verified Reviewer
Original review: July 25, 2018

My Citizen Eco Drive is the best watch I have ever owned. No worries about changing batteries. I have two Citizen Eco Drive watches that I have owned for over 8 years. They have not missed a minute! I have owned lots of other brands and none can touch a Citizen.

3 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Aug. 2, 2018

Great watch, but sometimes a little difficult to reset time, day and date if the month isn’t exactly 31 days. Also, the adjusting knob is a little hard to adjust for the correct time of day, the correct day of the week and the correct number of the day of the month.

8 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Aug. 1, 2018

I'm VERY rough on watches and they usually fall apart fairly quickly on me. I do a lot of landscaping and gardening, and am clumsy, in general. I bought a Citizen solar-power watch and it lasted so long, I finally had to give it away to a friend who didn't need reading glasses. She loves it and it's still working for her... I got another with a larger face, several years ago, still working, even though it gets knocked around daily! I bought another, dressier one and it's still going too! And never having to buy a battery is a tremendous perk...

6 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Aug. 8, 2018

I love the Citizen Eco-Drive It’s the second one I've owned. No batteries or winding, waterproof. Great watch and very accurate as well. Very stylish both as an everyday watch or evening watch.

5 people found this review helpful
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Citizen Watches Company Information

Company Name:
Citizen Watches
Website:
us.citizenwatch.com
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