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Science Diet
Overall Satisfaction Rating
2.03/5
  • 5 stars
    6
  • 4 stars
    3
  • 3 stars
    1
  • 2 stars
    0
  • 1 stars
    20
Based on 30 ratings submitted in the last year
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    408 Science Diet Consumer Reviews and Complaints

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    Page 1 Reviews 1 - 30
    Rated with 5 stars
    Verified Reviewer
    Original review: April 19, 2019

    I have had cats for 30 years. Early on I thought it was crazy to purchase one of the high priced foods. But when we were stationed in the Philippines we adopted a Filipino kitten (we already had a 3 year old cat). The kitten was scrawny and bony, and had coarse, wiry hair. I found out those were typical features of those cats. One day as I was leaving the veterinarian on base I saw the vets interacting with some stray cats outside. They were beautiful, soft and healthy looking. I assumed they were not Filipino cats but the vets told me yes they were Filipino cats. I asked why they looked so healthy and they told me it was because they fed them Science Diet. I immediately switched my cats to SD and sure enough, the Filipino cat quickly became beautiful, healthy, and softer than ever. Our other cat improved on it as well.

    I don’t know how long the Filipino cat lived because my ex-husband got custody of her, but my other cat lived to be 18. Meanwhile I adopted a stray cat that was estimated to be 5-10 years old. She already had Feline Leukemia. I had her for 15 years, meaning she lived to be roughly 20-25 years old, even with the Feline leukemia. She was never sick in all those years, until the day before she died but I knew it was her time to go. My vet was always amazed by her. I fed her SD the entire time I had her.

    I have moved numerous times over the years, and therefore had to switch vets as many times. I have asked each vet about the SD, as I had always heard some unfavorable things about it. Every single vet has told me that SD is a great food, and that ALL of the foods have fillers but SD is the only one that discloses it on their label. Three years ago I adopted a dog (approximately 8 years old). I had her fully checked out by my vet and she had no health issues whatsoever. I decided to listen to all the pop culture stuff about the pet foods, so I put her on Blue Buffalo grain free.

    Within 6 months of feeding her the Blue Buffalo she rapidly became 10 lbs overweight! I was feeding her less than the daily recommended amount. I switched her 4 or 5 times over the next year or so to various weight management foods. She didn’t like most of them, and didn’t lose any weight at all. I finally relented and switched her to SD Perfect Weight and she has lost 6 pounds over 6 months. She loves the food, and remarkably, about 2 weeks after switching, her energy level had noticeably increased and she seemed happier. She is now about 11 years old.

    Oh, and one more thing. The manager at our local Petsmart told me several months ago that Science Diet had been bought by Mars candy bar company. That FALSE info delayed my switch back to SD. Fortunately I mentioned that to my vet who told me that was false and supported my switch. Bottom line....I think I’m going to stick with Science Diet.

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    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: April 19, 2019

    Over Christmas holidays I noticed my 9 year old Yorkie was drinking copious amounts of water, peeing almost clear, losing weight and some vomiting. Took her to vet who initially misdiagnosed UTI. Not satisfied with the diagnosis I took her back 2 days later and found she was unexpectedly in kidney failure. We had no idea what happened only to find a month later that the ID Science Diet food was recalled. Now here at Easter she is still having kidney troubles and has been hospitalized twice. They need to be held accountable for their lack of testing the products they sell or they need to go into a different line of work.

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    Rated with 1 star
    Verified Reviewer
    Original review: March 26, 2019

    My dog had an upset stomach and had been throwing up. After a trip to the vet, I was given anti-nausea medication and Science Diet Digestive Care i/d with Turkey because it was supposed to be easy on his stomach. The nausea medication was supposed to be strong and vomiting unlikely, but he kept throwing up. He was taken to emergency care where an ultrasound was performed and nothing was found that was concerning. After returning home, he puked another time and in looking into what hospitalizing a pet involves, I found the notice of the recall. My cans were of the right SKU of the recalled product, but not the correct lot number. I stopped feeding him this product and went back to his normal food before he was ill, and he's kept it down. I believe the recall is broader than the lots currently listed on the site. I will be very reluctant to use this brand again as it would seem I've been accidentally prolonging my dog's symptoms by using it.

    6 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: March 21, 2019

    Hill's wet and dry lamb and rice and senior foods - I have been feeding Hill's to my dogs and cats since I was a kid. Presently, it’s the only food that doesn’t make my dog sick with diarrhea and vomiting. She also has terrible food allergies that present themselves as hives and hot spots. I fed Hill's lamb and rice until she needed the senior food and I still do not have any issues. I did get a few cans of the recall food. I know she must have eaten at least a couple. Thankfully she made it through. She’s ok and still on Hill's and doing well at 12. Most people that meet her assume she is far younger than she is. That says a lot for the brand.

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    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 19, 2019

    Tragically my Pomeranian, Mr Bojangles is positively a victim of their recall. :( He was put on Hill's Prescription Diet I/D in October because of tummy troubles. He ate 4 affected cases. Had severe diarrhea, vomiting and, at least, two seizures. Copious drinking. Pretty much stopped eating no matter what we offered. He died in my arms January 21st, 2019. When I heard of the recall, I contacted my Vet to see if the cases he ate were part of the recall. They checked their records and found they received a shipment of the affected food in September. Bo started eating it in October.

    The Vet called Hill's, who confirmed. I contacted Hill's. Finally spoke to a Lisa on the 8th, who was very sorry for my loss. She spoke to her supervisor and then said that they would cover his vet bills. She would send a packet for me to fill out. And... No surprise... I've received nothing. I miss Bo. They can't bring him back but he never should have died! I'm really unsure where to turn now.

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    13 people found this review helpful
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    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 19, 2019

    I lost my two Shih Tzus who developed Pancreatitis while eating WD Rx Food. One died Christmas Morning and the other died January 30th. Their deaths were unnecessary. Hills must take responsibility.

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 8, 2019

    I will never buy Science Diet dog food again. There was a recall recently that their food causes vitamin d poisoning. The recent recall days after my beloved angel died was heartbreaking. She was my friend and family for 15 years. We have been buying science diet Since she was a puppy. The vet recommended it then and even the vet we have now did too.

    Angel suddenly became ill and the vet couldn’t figure out what was wrong. She had all the classic signs of vitamin d poisoning. She stopped eating, started pooping blood, and died in my arms 1/27/2019. I don’t believe all the food infected is listed on their site and that they knew earlier about the problem. They have called me back and didn’t have answers about testing cans of food still in my possession. Some cans had the same sku numbers but not lot numbers. It makes me feel so sick that I was feeding my sweet pookie poison. They wanted to send me coupons. Really!!!! Someone should sue.

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    11 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 5, 2019

    My dog has been exhibiting symptoms of Vitamin D toxicity as described by their latest food recall, but the remaining can I have is not on the recall list. My concerns were dismissed by the customer service rep I spoke with. I will be filing a complaint with the FDA to ensure appropriate review is taken. Buyer beware, I will not be surprised if this recall expands.

    16 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 16, 2019

    We have been feeding our cat Science Diet for Sensitive Stomach since day one. It was good for 5 years until about 18 months ago. The formula was changed for the worse. Our cat was losing his hair and had diarrhea. He also started to have blood in his stools. We switched the food to grain-free that we purchased from Natural Paws. Our cat stopped having diarrhea gradually and hair loss. What happened to the good formula that SD had for years??

    22 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 4, 2019

    My dog just turned a year old Christmas Eve. She stopped eating her puppy large breed. So we switched it up and bought adult food and a different flavor. She’s not eating it. I feel something is going on with this brand.

    12 people found this review helpful
    Rated with 5 stars
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    Verified Reviewer
    Original review: Jan. 1, 2019

    I have fed Science Diet for 16 years with no problems what-so-ever. They never had gas issues and their poo didn't stink. I lost my 17yr old Yorkie, Izzy, this year. I got her as a rescue, literally on death's door. She lived a wonderful, healthy, happy and loved life. I also lost my 11yr old Boxer, Wesley, this year. WHAT A HAPPY LIFE that MAN lived!! I miss him beyond words. I still have my 16yr old, Jolie, although blind and losing teeth... Otherwise healthy. She has never cared for wet food so the tiny bites are perfect for her tiny mouth and lack of teeth.

    7 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: Dec. 26, 2018

    This food is poison plain and simple! My eight year old lab/beagle mix has always had weight and skin issues, grain free all the way. When our vet tech told us grain free was now classified as dangerous because of the recent heart disease link we agreed as a family to switch her over. All went well until we ran out of the old food and could no longer mix the old with the new. Her thirst has become unquenchable, she was leaking around the house (which we thought was a UTI) and I'm talking about puddles. My Dog is modest. She doesn't pee in the house, it just doesn't happen.

    We bring her to the vet who also thinks it’s a UTI. Three days into medication we find a massive puddle on our living room couch, doctor tests her urine again, this time for diabetes (yes, she was mimicking all the symptoms) and no dice. Dr. gives us a list of options, Lyme Disease, Cushing's, and then finally the god awful 'C' word. Recommends we get her in for x-rays ASAP. 600.00$ later as well as more blood tests and nothing. They now recommend a deep tissue ultra-sound.

    Fast forward to TONIGHT 12/25, CHRISTMAS DAY we walk into the living room and there's four spots ranging in size where she relieved herself, once again, doesn't smell like urine because of how diluted it is and how much she's been drinking. Never in her life has my dog been this thirsty. Now tomorrow she gets to go for an ultra-sound, though after plenty of research and reviews on her here it's clear that this food, and I use the word food lightly, because it's garbage more than anything. It seems like more and more dog owners are having the same issues. Almost 90$ a bag and it’s done nothing but make my dog sick. I'm terrified to see the side effects she'll have coming off of it. Hoping for the best but expecting the worst. This company should be thoroughly investigated into what's going into our dog’s food! Buyer beware!!!

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    19 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: Dec. 21, 2018

    Updated on 02/01/2019: Science Diet just came out with a recall today 1/31/19 on their wet dog food. I'm glad I took my dogs off it when I did. This is such a horrible food and people have lost their dogs from getting so sick!

    Original Review: This food is nothing but an expensive bag of CORN period! There is no nutritional value here. My 2 poms tried this. Because of recurrent UTIs and stones I reluctantly put them on it. Asked my vet if all 4 can go on it, so few months now later my Doxie was peeing in the house and drinking constantly. 300.00 later they thought he had water diabetes. Did all the testing. Now vet says may be too much sodium in the food. Put him back on old food which was Annamaet best food ever! Used it for 10 years. Expensive but worth it. Since my dogs been off it their coat is dull horrible so went to my guy at his store for recommendations for not using the old one but he said to use one with lower phosphate. It's the purple and black bag now, they were on the Aqualok. My dogs were still constantly hungry on C/D. Here's the deal the vets who sell it get a kickback on it.

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    16 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Nov. 24, 2018

    I started my Pug on Science Diet Perfect Weight 2-3 years ago when my mom recommended it. Her Pug was eating another type of Science Diet and enjoying it. The problem with these types of sites is most people don't bother to write reviews unless they've had a negative experience. I suggest trying Science Diet and deciding for yourself based on your dog's experience.

    16 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: Nov. 18, 2018

    The recommended feeding is 1 can per day for the puppy size - which means food must be divided and stored in the refrigerator. It would be nice to be able to buy smaller size cans. Also an opener must be used on this can. I am trying to switch the little puppy (large breed) to dry as my Vet would like - but the little dog likes the wet food. I spoon the food from the can - bring to room temperature in the microwave, stir in a little water, and add a little dry. This puppy likes the food -- is growing fine with it - has gone from under 4 pounds to almost 12 in two months. I don't know yet what breed he is - only that he will be a fairly large dog. I bought the Puppy Food for Large Breed Dog - but he is not ready for the size kibble - still prefers the smaller, easier to chew bites.

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    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 17, 2018

    My dog was put on this from his vet. He throws up every night after eating it. And he has hard stools. So I went back to his original dog food and he was always very gassy. No more... the vet put my dog on the diet food 'cause he is overweight and said this would help. I don't agree. He has been sick since day one after eating it.

    9 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 4, 2018

    My puppy ate this product in less than a 24 hour time span. The product contains IRON OXIDE which is a RED DYE. My puppy had massive diarrhea. It was "BRICK RED" in color. I thought it was blood at first sight until I really examined it, and saw that, when smeared it was actually brown. After the first two stools, thereafter, all the stools were completely RED. The stool were also sticky & slimy. Absolutely disgusting.

    17 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: Sept. 27, 2018

    My 1 year old bulldog had been on Nutromax since we got him so he started to eat tired of it. The first night I noticed I mixed in the Science Diet large breed puppy food and he loved the taste. The next day he wouldn’t touch the Nutro so I just gave him the Science Diet. The next day his balls were cherry red and blistered and after dropping $300 at the vet (where they sell Science Diet) they let me know it was an allergic reaction and to never give it to him again. I’m not sure what it’s like for everyone but my experience was terrible!

    12 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: Sept. 24, 2018

    I have been feeding my Yorkie and Maltese Science Diet for over two years vet recommended. I have been purchasing the food at the same Pet Supermarket. My recent purchase and it's my last came with worms. My dogs lick their paws a lot. I was told it might be food allergies due to the ingredients that is put into the Science Diet food. No longer buying Hill's Science Diet.

    8 people found this review helpful
    Rated with 4 stars
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    Verified Reviewer
    Original review: Sept. 15, 2018

    My Saint Shepherd puppy does well with this food. I buy her the Large Breed Puppy type and mix it in with cheaper sweet potato/pumpkin puppy food, usually from Nutro or Nature's Way. She's gaining weight and size steadily with no issues and she gobbles it up. When I rescued her she was on an adult Iams dog food diet and it was causing her vomiting and diarrhea. Didn't help that she had hookworm either. Since being on this food with the high fiber food mix she has stopped vomiting and no more explosive diarrhea.

    When I go to rebuy the food, I do get asked if it's any good from the ladies at the counter. I guess since a lot of people have complained about it. But unless I see some change in her I'll keep her on the puppy food. I feel like all dogs react differently to different foods and no food is perfect. Monitor your animal's reaction to it before committing to a brand. Buy a small bag and let them eat it for a week before making a decision if it's right for your pet.

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    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 3, 2018

    Hill's Pet Nutrition - My two dogs have been eating this food for over a year. Suddenly today (just opened a new bag) even my very food motivated Puggle won't touch it! Wondering what they changed and will be finding a different food for them.

    17 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 1, 2018

    My two dogs have done extremely well with this food until just recently. They quit eating it altogether. I thought maybe just not hungry. So I mixed some of the good stuff (canned dog food) into it. They still did not eat it!!! Something is wrong with this food, whether the batch or what, I don't care. Petsmart has a policy of returning the food and that's exactly where I am going tomorrow. Good luck to all of you that haven't suffered any consequences due to this food. I'm not taking any chances. To those that already have, I am sorry :( for your loss.

    25 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: Aug. 12, 2018

    My cat wouldn't eat this stuff and I got her a variety of it I decided to mix in a little of the food she likes but it was too late. Within a few weeks she was dead. My heart is broken. She went from perfectly healthy cat to dead! I'm stuck with all this stuff I'm going to have to sell at a loss. Never going to feed another pet this stuff again.

    10 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: June 26, 2018

    Ok. I am not sure if this is the food or coincidence. I was advised by my vet to change up his diet because he may be allergic to the existing dog food we were feeding him (was Merrick). My labrador kept getting an ear infection and he thought it was from the food we were feeding him. So we tried the Hill's brand as recommended by the vet (sensitive skin type). One day later my dog in the middle of the night had a seizure (which scared the you know what out of me). He’s only 4 years old and healthy as an ox (96lbs).

    Called the vet the next day and was advised if anything seemed abnormal with him. I said no other than the seizure. All his vitals were great and he was spunky to play and his appetite was great too. Fast forward another 2 weeks later, & he had another seizure at night. Called vet & we are doing blood work in the morning. Hope all works out. By the way, we never had one issue with him in the 4 years we have had him and he always has had a chronic ear infection as well. Also my vet said he may be allergic to something in the Hill's food. I was thinking the ear infection, but he said unlikely. I’m hoping that find the issue.

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    17 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: June 14, 2018

    I’ve been using Nature’s Variety Instinct for my three adult cats and kitten. Three of which have fur and the fourth is a Sphynx. They THRIVED on this food. I made the huge mistake of wanting to change things up for them so I bought a little bit of Science Diet to do a gradual food change. I did the proper ratio amount maybe even less and that’s when everything went south! My adult cats started drooling excessively and vomiting up yellow chunky food. They all have terrible diarrhea. My sphynx is so bad that it literally just runs out of him as he tries to make it to the litter box. He is bloated and has shakes. The kitten just got diarrhea. I took my cats to the vet and was told they are very nauseated and dehydrated and to get rid of Science Diet immediately! I turned my cat’s lives upside down with this food and would NEVER a recommend it to anyone to use!

    15 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: June 6, 2018

    I have a 19 year old Boston Terrier/Boxer mix. He went for his annual checkup on May 14 and everything was perfect other than slightly elevated kidney levels. The vet recommended I put him on Science Diet K/D to slow the progression. Right away I noticed that he wasn't having as many bowel movements, he used to go at least twice a day and now he's down to one small bowel movement a day. Just 17 days after starting on 6/1 I noticed blood in his urine, which has continued for the past 3 days.

    I am taking back to the veterinarian tomorrow but I will definitely be stopping this food immediately. He has always been extremely healthy and I am convinced the Science Diet food is responsible for the blood in urine and altered bowel movements. I really appreciate everyone's warnings here, just wish I would've found them sooner! Hoping that since he's only been on the food for 21 days it's not too late to undo the damage. I don't think my veterinarian had bad intentions, but really disgusted that this food that is $65 a bag is actually hurting my dog rather than helping him.

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    21 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: May 7, 2018

    I have been Hill's Science diet light, small bites dry dog food for the last 18 years & have never had an issue with it ever being bad or making my dogs sick. My first & 2nd dog "both Dachshunds". My first dog lived to the age of 15 & my 2nd one is almost 4 now. My Vet highly recommended it & I have been using it ever since. My dogs likes it also.

    19 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: May 4, 2018

    I got options when my cat/dog was sick. Science Diet is better re natural ingredients though still contains some preservatives I don't trust much. Availability is relatively good but it's not available in supermarkets (which perhaps is better).

    8 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: April 29, 2018

    Started out using Purina one then switch to Science Diet gentle stomach good for skin. So far it's been really good. I've been using it for about 6 years.

    13 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: April 28, 2018

    Science diet has given my dogs more energy and they look healthier. I would recommended this food to anyone. I wish there were more coupons but I am so glad I made the switch!

    11 people found this review helpful
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    Science Diet Company Information

    Company Name:
    Hill's Pet Nutrition, Inc.
    Website:
    www.hillspet.com
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