Science Diet Reviews

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About Science Diet

Pros
  • Veterinary recommended for pets
  • Variety of formulas for specific needs
Cons
  • Some pets may refuse to eat it
  • Quality control issues reported

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Science Diet Reviews

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    How do I know I can trust these reviews about Hill's Pet Nutrition, Inc.?
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    Page 1 Reviews 0 - 10
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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed April 17, 2026

    I feel like Hill's Science does not care about our animal. They only care about lining their pockets with your money. Their shipments is horrible. I had wait a week for my cat's food. While I was expecting it 3 days after I had ordered it as said in their site and email. Now I had to go purchase more food that she can't have according to the vet, like I have the funds to just oh willy nilly and just buy more food. This place feel like a scam. Like why should pet owner have to special order food for your pets, why isn't this food in store where it accessible pet owners who need it. Like I said this makes you feel entrapped as if you have to buy from them. Day 1 of boycotting Hill Science

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    Customer ServicePrice

    Reviewed April 17, 2026

    At first I was buying a food called Blue Buffalo. My dog I noticed was throwing up and he scratching his ears and biting his paws from bad allergies. I purchased some Science dog food and I noticed it his coats looking nice and shiny and he's not shedding too much and he's stop scratching his ear and biting his paws. From now on every month I'm going to buy it for him. It cost $10 more but my dog's worth it. Good stuff

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      Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffBilling

      Reviewed April 14, 2026

      HI am a breeder of Golden Retrievers for over 20 years (Mochavulin Golden Retrievers) and I have always been loyal to the Brand because of the supposed excellent formula and specifically formulated for Large Breed dogs. I have used Hills for all my adult dogs (ranging from the normal food, as well as the Prescription diets). Over the years I have had issues with litters of puppies that did not have normal stools and reported this to the Hills Representative in South Africa (Marycke **) as well as our local rep. After this, a new formula for the Hills Large Breed puppy was developed (Perfect Digest) which I did use, and did not experience any issues.

      However, in 2025, I was not able to get the new Perfect Digest and opted for the Hills Large Breed Puppy food. From the onset of weaning the puppies onto solids, I had issues with their stools and gastrointestinal upsets. Puppies were evaluated by a vet and checked for any underlying issues (giardia, coccidia and so forth) with negative results all round. I recommended that all my puppy owners continue on Hills LB Puppy, but the issues remained for over 12 weeks. After 90% of the puppy owners continued to struggle with their pups intestinal issues (resulting in extensive vet bills and regular vet visits), I recommended that they change the food to Royal Canin Maxi Puppy or Royal Canin Golden Retriever. The results were immediate and all intestinal issues was resolved within less than 24 hours.

      I have reported this to the Hills Representatives in South Africa and also asked the puppy owners to send emails of their experience as these issues were not related to a specific "batch" of food as the owners are located all over South Africa, from Gauteng, to the North West, Bloemfontein, Cape Town and Plettenberg Bay. This is very concerning and distressing for the owners and I have requested Hills to investigate this further as this has affected over 22 puppies in total, including 2 of my own puppies. I would appreciate if Hills can act on this urgently, have individual discussions with each of the owners and offer a refund for the food that they purchased, as well as reimbursement for the veterinary costs that they incurred - which was completely unnecessary and unacceptable.

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      Price

      Reviewed April 11, 2026

      I was shocked that your cost for a 15.5 pound bag at petco went up to 64.00 from 51.00. I simply can't afford it with two big dogs anymore. I bought a cookbook for dog crockpot recipes and will make my own from now on.

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      Staff

      Reviewed March 23, 2026

      Hills decided to change formula on prescription dog food. However they did not feel the need to let the consumers know. The new “formula” caused gastro issues with my dog and she’s NEVER had problems with it before. Stomach gurgling, gas and constipation is what we got out of the new formula. Hills is off my list for good! They no longer care as the person I spoke with tried to gaslight me and blame my Vet!! I’ve reached out to the higher ups and yep you guessed it.., nothing! They only care about the money.

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      Reviewed March 9, 2026

      I have been using Science Diet hydrolyzed foods for my dog since he was a puppy and found out that he could not process proteins. In the last year their quality has been getting worse and worse. You never know what you are going to get till you open the can. I have no issues with the dry. The turkey either comes hard as a rock, or liquidy. And in the last two weeks my dog was getting sick with the new batch, but I did not know it was the turkey, till we spoke to our vet who saw nothing wrong in his gut, and by product of elimination. We stopped feeding him the turkey. Gave him the chicken and rice instead. And he finally stopped getting sick. I am going to be switching my brand, I cannot take the chance of poison in my dog's food.

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      Price

      Reviewed Feb. 23, 2026

      This brand is garbage. Made my shihtzu sick. There was no gluten-free options as she was allergic, and it is overpriced. Makes our new rescue have super loose stools for one who only gets kibble. I wouldn't eat this if the world ended and it was that or death, I'd have such bad upset if I did, I'd be dead anyways.

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      Reviewed Jan. 1, 2026

      The worst!! they changed urinary cat food...cat won't eat...threw up....just like many many other reviews!! NO....there was no notice on bag at all!!!! Our pets are our family..and HILLS...disregarded their well being!!!! I will NEVER buy HILLS again!!! Why would anyone trust this company with a pets?? I need to take a stand against this company. **** AND..is their food toxic?? And they are not responsibility or recall?

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      Reviewed Dec. 18, 2025

      I had three cats die in two and a half years and they all ate Science Diet for 8 yrs. My pets before those ones did not eat science diet and lived to 18 yrs old. One died at 11, one died at 12 and one died at 8.

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      Sales & MarketingPunctuality & SpeedOnline & AppRefunds & Payouts

      Reviewed Oct. 9, 2025

      Food made cat sick multiple times. Went through the whole process to get a full refund since website says 100% guarantee and vet said they were "good about refunds." Over a month later they send me 2 $15-off coupons I can't use at the same time to "refund" me for nearly $80 in cat good. The guarantee on the website is fraud.

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      Science Diet Company Information

      Company Name:
      Hill's Pet Nutrition, Inc.
      Website:
      www.hillspet.com