
Nutro Dog Food Reviews
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About Nutro Dog Food
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The Nutro Company has been committed to creating natural and delicious dog food since 1926. As pioneers in the natural pet food industry, each ingredient is carefully chosen with a purpose, to provide the best nutrients for man's best friend.
- Lists meat as first ingredient
- Suitable for all life stages
- Grain-free options
- Contains meat meals
- Difficult for some dogs to digest
Nutro Dog Food Reviews
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Reviewed Feb. 12, 2011
Our cat, Sumo, had been eating Nutro basically all of his life, 8 1/2 years. We fed him Nutro Max Cat Adult and later the Indoor Adult formula. Starting a few years ago, we started noticing differences in the size and color of the kibbles but didn't think much of it. Then we had one bag that he started eating from and he would vomit after he ate it. This happened for probably two days so we brought the bag of food back to the store and got another bag but still Nutro. He was able to eat that food fine without vomiting. However, all throughout his life he had vomited semi-regularly. Sometimes it was whole food because he didn't chew it, but other times it was just yellow bile. We just thought that was normal for him (which maybe it was? ).
Sumo passed away Jan 6th, 2011. He had stopped eating and become lethargic. We brought him to the vets where they kept him overnight for IV fluids and antibiotics. We waited for blood work and urine analysis. The following night, we brought him home so we could take him to a specialist the following morning. He passed away shortly after we brought him to bed with us. That was the worst night of my life. He was gone before we could get a diagnosis. Although his death happened quickly, Sumo did have a strange episode back in December.
Rewind back to December... He would go back into his litter box after urinating. We thought maybe a UTI so we brought him to the vets. Nothing was found, no crystals, no blockage, etc. We took him to the specialist after we were told his bladder cells were abnormally shaped. The specialist did an exam and an ultrasound of his abdomen but everything looked normal. The following day he had completely stopped the strange behavior of going back into the litter box and seemed fine after that.
Fast forward to the night he passed...We had a necropsy done by the emergency vet. The vet told us that some of his organs didn't look normal. His liver stood out the most. Results came back showing Lymphoma in his liver. We have not yet had more tests to see where else it had spread. After reading all of the horror stories and complaints about Nutro pet food, we had the food tested.
Before Sumo passed away, he had just started a new bag of Nutro Indoor Adult food. So we have plenty of samples, including the bag it came in. We sent the sample in to Midwest Laboratories. Results show the food was high in iron, zinc, copper, and manganese. The ratio of phosphorus and calcium is wrong as well. I have the results if anyone wants to see them.
Now we are deciding if we want more tests done on his tissue samples and bone marrow to look for zinc, etc. At this point, looking back at everything that has happened over the past few years, we are concerned that the Nutro was causing problems which led to his death. It just seems like there is no consistency in their product. Between the recalls they have had and the consumer complaints and the similarity of the stories, it shouldn't be ignored. When we first decided to put Sumo on Nutro, I had done all the research and found them to be a good brand. However, I should have kept up on research over the years. Since Mars took over the brand, they have had at least a few recalls and that is really when we started seeing inconsistencies in the product.
Reviewed Jan. 23, 2011
We have fed our two dogs Nutro Natural Lamb Meal and Rice Formula dry dog food for years. Both recently developed heart murmurs; while one is 15 the other is only 8. Recently, both got very sick (throwing up and diarrhea) from eating the food and had to be taken to the vet for IV fluids and drugs to calm their stomach. We tried to reincorporate the Nutro Natural back in with the special vet food we were sent home with, as the vet advised, but the first dog that got sick carefully picked up each kibble and refused to eat it. When the second dog got sick we bought new food and will not be feeding our dogs Nutro Natural again, especially after reading all the complaints on the web. We feel lucky they didn't get sicker.
Reviewed Jan. 20, 2011
I had been purchasing Nutro dog food under a frequent buyer program and was about to get my eleventh bag (30 lb.) free when the store owner told me Nutro no longer honored that program. They cheated me out of $50 but only offered me a $10 coupon.
Reviewed Dec. 21, 2010
Last year, after years of feeding my cat Nutro Max Cat dry food, we thought the smell had changed. It had a rancid smell. We purchased subsequent bags from different vendors and they all smelled the same. Our cat came down with Pancreatitis at that same time and became a diabetic for a few months as a result. We did not think about the food. We did switch foods. He has been healthy and made a full recovery.
I am hoping Pancreatitis does not develop and we caught this in time. Coincidence or is there something wrong with the NutroMax Cat dry food? Just putting it out there to see if there are similar complaints or coincidences.
Reviewed Dec. 20, 2010
I wish to warn people of the effects of feeding your dog Nutro dog food. Our 13 year old Brittany has always been a picture of health. He was well muscled and bright and alert. He was fed Nutro since we got him as a puppy and we continued to feed him Nutro up to his death in April of 2010. We noticed a change in the color of the dog food bag and thought nothing of it.
In March of 2010, we took him to the vet for his checkup and discovered that his kidneys were only working at 20%. He suffered terribly and was dead in 5 weeks. We truly suspect his death was caused by feeding him Nutro lamb and rice dog food.
Reviewed Dec. 6, 2010
I have been feeding Ginger our golden retriever Nutro for about a year. When I had taken her in for shots she told her that we change her from Science Diet to Nutro. She didn't state why but that she personally didn't like Nutro. Ginger had been licking areas raw on her paws and had made the change when my wife saw a demo at the pet store promoting Nutro and its benefits.
We slowly made the change as recommended and Ginger was fine until this last spring when she had a bad diarrhea when she had started a new bag of Nutro. I took her to the vet and ran tests that turned up negative for anything viral. I had to give her antibiotics until we got the results back. The store exchanged the food and she has been fine since. It cost $230.00 plus the worries that Ginger was going to be okay. I just by chance found this site and had no idea that there were concerns regarding Nutro.
Reviewed Dec. 3, 2010
Nutro Ultra dog food is poison! I have four dogs that had been eating Nutro Ultra dog food for some time when suddenly my dogs stopped eating and began having diarrhea with blood. We had just purchased a new bag of Nutro Ultra Senior Dog Food. We asked PetSmart if they had received any complaints and they said no and that the food had not been recalled. Our dogs have been better since stopping this food.
Reviewed Dec. 3, 2010
Nutro Ultra dog food is poison! I have four dogs who had been eating Nutro Ultra dog food for some time when suddenly my dogs stopped eating and began having diarrhea with blood. We had just purchased a new bag of Nutro Ultra Senior Dog Food. We asked PetSmart if they had received any complaints and they said no and that the food had not been recalled. Our dogs have been better since stopping this food.
Reviewed Nov. 15, 2010
My 3 year old pug, Lexi has been eating Nutro dog food since she was a couple of months old. I had her on the puppy formula, then on the small bites with Lamb and Rice formula. She had some stomach issues off and on since she was little and I just assumed she simply had a sensitive stomach. Recently, I switched her to the new Nutro food for Small Breed Dogs in the orange colored bag. Only a few days later, she was quite ill and wouldn't even get up to greet me when I came in. She had mild diarrhea and simply did not want to eat.
I took her to the vet and he took an x-ray. Her stomach appeared to still be full when she hadn't eaten all day. She was put on antibiotics for a week and seemed to be doing much better. She is still having runny stool off and on and I assumed, once again, that this was normal for her. After reading all of the very recent complaints regarding this dog food, I am certain that she will not be eating this food any longer. I plan to switch her immediately. I wish that I would have found this information earlier.
Reviewed Nov. 13, 2010
I switched my cat and dog to Nutro food after a Petsmart employee raved about the new food and how the natural and safe it was. I really want to feed them the safest natural food possible. The employee compared the ingredients with science diet, which I usually buy, and pointed out numerous fillers that she said were unsafe. I really felt good about starting her new diet.
I also noticed an increase in the amount of feces and urine in her littler box. I have to clean it out almost twice a day sometimes. I didn't notice at the time it was diarrhea because of the clumping litter, but I have been inspecting it since the vomit and it is indeed diarrhea. As of two days ago, I noticed a few spots of yellow mucus vomit on the floor.
I was concerned but watched to see if this was just an isolated incident. Not the case, since then I am finding more vomit all over the house. I immediately thought to bring her to the vet but decided to look online to see if a home remedy would be sufficient. Thanks to Google, within two subject searches I found this site regarding Nutro food and the horrific affects it is having on animals. I did not even mention Nutro or expect to see anything regarding it.
Our dog has been on Nutro for six months and she has the same signs of dehydration and diarrhea. I really did not put the two together until I switched the cat and she has had rapid side effects from the same brand of food. The dog has gone to bathroom in the house countless times because she had diarrhea so bad at times. She started peeing in her dog bed about 2 weeks ago and this is so unlike her. I don't know what to make of it, but after reading this information, I think her insides are probably torn up from the food.
Reviewed Nov. 13, 2010
After purchasing a new bag of Nutro Choice Light dog food, my three-and-a-half year old Cocker Spaniel vomited a couple of times, then her appetite started waning. I took her to the vet; they did a urinalysis on her and blood work. The tests showed that she had an infection and they put her on Clavamox. At this point, we were feeding her cooked chicken, broth, rice and fresh fruit. She kept getting worse and she ended up with ascites. We had an x-ray, an abdominal ultra sound and more blood work done.
We had tests to rule out pancreatitis and heartworm. The vet put her on two different diuretics to relieve the fluid in her abdomen. When the fluid went down, she gained a little appetite and seemed to be doing okay for a couple of days but started going downhill again. I rushed her to another vet who tried to save her with antibiotics and blood transfusions but her body was too sick. We had an autopsy done but other than lesions on her liver, the autopsy came back inconclusive. I need to know if we have recourse to have the food taken off the shelves so no other family goes through the torture mine did--and whether we can get reimbursed for our vet expenses.
Reviewed Nov. 10, 2010
We recently had to put our beloved dog to sleep due to Aflatoxicosis. Aflatoxicosis is a poisoning that results from ingestion of aflatoxins in contaminated food or feed. We are not 100% certain at this point as we are currently having his food tested but our veterinarian is fairly certain due to the sustained and prolonged liver damage. The only cause could be his daily diet. The only food our dog ever ate during his three years was Nutro Natural Choice. A second dog who shared the same food received an ultrasound which showed some abnormality. Blood tests will confirm later this week if he too has a damaged liver due to the Nutro he has been eating for his whole life. As I cannot be positive Nutro is the cause, I submit this as a warning to pet owners to err on the side of caution and avoid the products manufactured by this company.
Reviewed Nov. 9, 2010
In February of 2007, I bought a bag of Nutro Natural Choice senior dry dog food from my local pet store. My dog had been eating this food for quite some time. A few weeks later, she got really sick with vomiting and diarrhea and we went to the vet for an exam. It was determined she had renal failure and was put on meds. Around the same time, the pet food scare became forefront in the news with different companies buying food from China. I contacted my vet, and was told this particular food was not on the recall list. I contacted Nutro and they said the same thing. Within two months, my dog was dead. It was very strange how she got sick after I bought a new bag of dog food.
Reviewed Nov. 9, 2010
My dogs suffered from bloody stools and vomiting after eating Nutro dog food. After doing tests, the vet determined they had Hemorrhagic Gastroenteritis. It is a very sudden onset of bloody diarrhea in a previously healthy dog. Vomiting, not eating (anorexia), and listlessness are the symptoms. Animals will go into shock if they aren't given prompt treatment, and this illness can be fatal if it's not treated!
The vet said the exact cause of this disease is unknown. There are many theories. It could be diet, a bacterial infection, bacterial toxin, virus, reaction to an intestinal parasite, etc. My opinion is diet because my dogs became ill after changing brands of dog food.
Reviewed Nov. 8, 2010
My 8lb weener dog and my 10lb cat have been on Purina food, and they seemed ok, but both had dandruff and shed a lot. So,when the Nutro Rep at Big R talked me into this wonderful great food. I had to switch over! It's been over a month, and both their shedding and dandruff are gone. But my dog has been getting really loose stools, and even leakage out his butt at night in bed. He's been coughing a lot, and tummy always seems upset. The cat seems fine but now that I've read others complaints, I'm off this food before I get vet bills. Good riddance Nutro.
Reviewed Oct. 27, 2010
I recently bought a large bag of Nutro Max Adult dog food, and ever since, my dogs have been vomiting about a half hour after eating! No other changes have been made to their diet, so I know that this dog food is toxic. I will immediately change their dog food, and hope that no damage has been done to their health. Scary and what a waste of $45.
Reviewed Oct. 11, 2010
Our older dog had been eating Nutro Senior for about 3 years when all the sudden he began having seizures every day. After a week or so, we realized it was a brand new bag of food and he had begun having seizures the day he started eating from the new bag. He is an old dog so we had thought he was dying and took him to the vet. The vet prescribed Phenobarbital, but it made the dog so loopy and miserable. We thought we would have to put him down. I decided to give him some chicken and rice and he immediately stopped having the seizures. This was when we realized the correlation between the dog food and his seizures.
We immediately put him on a different food and he was much better and happy again. But about two weeks later he had another seizure. Then we found that he had gotten back into the Nutro bag that hadn’t been thrown away yet. You can bet that bag was in the trash that very minute! After a year of no seizures, we thought we would give it another chance since his joints were doing really good before on the Nutro, and now he was having hip difficulties. We thought maybe it was just a bad batch.
As soon as we started him on the Nutro again, he had another very bad seizure. He is now so wiped out from the stress of the seizures that he is listless and morose and probably we will have to put him down. Until this happened, he was friendly and playful even though he was 15 years old. He now won’t go for walks or even wag his tail. I’m giving him a little more time to see if the food change is part of his distress since I know that can make dogs sick for a while. Poor doggie and shame on Nutro!
Reviewed Oct. 11, 2010
I believe something has changed recently in this product; Nutro Natural Choice: Chicken Meal, Rice and Oatmeal. I have fed my dog, Jake, this brand for about 18 months and overall during that time, it was a very good experience. Jake seems to love the taste. He had smaller, more solid poops eating Nutro than on what what I was feeding him before.
Recently, about 4 months ago, I bought 2 big bags (35 pound bags) while on sale at my local PetCo in Los Angeles. One bag, he ate through with no problem. He occasionally vomited but nothing more than I have seen him do on other foods. But about 3/4 on the way through the second bag, he started to hesitate to eat the food. Then came the yellow runny vomit. I thought he was sick, but I cooked him some white rice mixed with hamburger meat, and he ate it fine and pooped fine. So after he recovered, I switched him back to the Nutro, and the vomiting stated up again.
And it's not the vomit I am used to when he throws up all his food and it looks just like a soft version of the pellets. This vomit is yellow and runny. So between this and his reluctance to eat, this brand all of a sudden, leads me to believe something has changed in the food and not for the better. I am done with the Nutro.
Reviewed Oct. 9, 2010
I have 4 dogs that I have rescued and the 2 newest ones, one a boxer/Pit MIX the other a pure bred boxer. They where both extremely skinny where ribs and hip bones where showing. I put them on the nutro natural choice high protein since I also have a German Shepherd that has a problem absorbing protein. They did great on it started getting some meat on their bones and seemed really happy and my gsd protein levels went way up for the first time. Then disaster hit. I bought them their 4th bag of it and that is when my nightmare began.
They had uncontrollable diarrhea and vomiting . Since I work at Petsmart, I picked up some doggie anti-diarrhea medicines and it helped very little. The 3 of them started getting bloody stools also. My 4th dog is a min pin and he is on different food since he breaks out in hot spots even on blue buffalo but he was the only one that was OK. Then my boxer/pit started getting these pimples and losing her hair like crazy. So I figured that she was allergic to the food. So I returned all that I had left of the food and switched them over to another brand and in about a week, their stools went back to normal and the vomiting stopped. I felt so bad when I figured out that it was the food that I had picked out to help them and it made them extremely ill and I will never again suggest nutro food to another customer.
Reviewed Oct. 9, 2010
My dog began having major diarrhea with blood clots in it and also throwing up yellow bile. She began to increase in thirst and got sicker and sicker! Nutro food is poison!
Reviewed Oct. 1, 2010
I don't know if this is a coincidence, but I was dog-sitting for a friend of mine and he fed him Nutro. I don't remember which kind. I noticed that he had a hard time passing urine. It turns out that he had crystals in his bladder and he is now on prescription Science Diet. During this time, I also fed my cats Nutro Senior. It turned out that one of my cats had crystals in his bladder and we had to take him to the vet in the middle of the night.
He could have died from this. The vet bill was $600. He had to have a cath and was at the vet for a few days. My cats are now on the prescription form of Science Diet for bladder health. I don't know if this happened because of Nutro, but I think it's a little strange that this dog and my cat would have bladder crystals after eating the same brand of pet food.
Reviewed Sept. 23, 2010
I was feeding my two cats Nutro Natural Dry Food for about 2-3mos. My cats, towards the end, were vomiting and sometimes they would vomit bile. Both cats' stomachs were protruding from there body and they both slept most of the time. Upon changing their food, both cats no longer vomit. Their stomachs no longer protrude and they are playful.
Reviewed Sept. 16, 2010
I have a pet, a Lhasa Apso. She is 7 years old and has been on Nutro since the day she started eating dog food. The years have passed and she never had a problem, but recently this year 2010, she started bleeding when she urinated. The vets thought it was just a bladder infection. She took medication twice and later after she didn't stop bleeding, there was an x-ray done and to our surprise we saw two big quarter sized kidney stones in her kidney. The stones were so big if it hadn't been caught in time, the stone would have made her kidneys burst and she would have died. She got an emergency surgery, which was $2,000 on top of all the other medication costs and tests done prior. I don't care about the money that I spent because she is part of the family, but what makes me upset is the trauma she went through. She cried and cried. She was away from me for a week. And she wasn't active for another week.
I am upset. If Nutro makers know these side effects, why aren't they trying to fix it? I am definitely thinking a law suit should be made.
Reviewed Sept. 16, 2010
We have two Bernese Mountain dogs of different genetic lines. One is 8 years old and weighs 90 pounds and the other is almost 2 and used to weigh 99 pounds. We have used Nutro lamb and rice exclusively for about 5 years. When we started the most recent bag on 8/21, both dogs immediately developed severe diarrhea. The older dog used to eat Nutro exclusively. He recovered when we changed food. The younger dog got better, but within a few weeks he was even sicker and had to be hospitalized. He lost 12 pounds. The younger dog eats Blue Buffalo at home and Nutro when he visits me. As soon as he went back on Blue Buffalo he got sick again. We believe these 2 dog foods have modified their formula in a way that is injurious to dogs. I had to pay $1200 vet bill for the younger dog and he is still not in perfect health.
Reviewed Sept. 15, 2010
My oldest boxer and her younger brother both started barfing a liquid yellow around April/May 2010. My female/older could not get enough water, and both boxers were very not interested in eating their dog food--Nutro Venison and Herring for Sensitive Stomachs (which boxers are known for having). I have since had to watch my female, my love of my life, be put down because after so many months of her illness, she finally manifested cancer and I had to take her and hold her in my hands as I put her down.
Now, her little brother is puking, drinks water like it's no one's business and only eats (without his usual enthusiasm) because "momma" (me) tells him he has to eat. It is awesome that my little boy is eating to obey me even though he probably knows it's going to kill him. Meanwhile, he is lethargic, despondent, and cannot defecate properly (hey, I have owned dogs and cleaned up their remains enough to know what it should look like), and is just not a 3-year old boxer at all.
Reviewed Sept. 10, 2010
Nutro Pet Food is making my cat ill. My cat has runny, putrid smelling stool. The other cat is losing weight. I'm stopping this food immediately, but something is wrong with it.
Reviewed Sept. 4, 2010
I had been feeding my cat Nutro Max Cat weight control-chicken flavor for years but recently, she started to vomit repeatedly. After taking her to the vet several times(and hundreds of dollars of tests), she has nothing physically wrong that would cause this repeated vomiting. I decided to change out foods. Well, after several rounds of foods, I have determined that it is definitely the Max Cat dry food that is causing the problem. I can feed Fancy Feast cans, and Pro Plan diet food with no problem, but whenever I give her the Max Cat, she starts to vomit violently and repeatedly again. This has cost me hundreds of dollars in vet bills (over $500) and lots of worry. I have contacted Nutro in hopes that this will spur some action on their part to improve their foods and not cause harm to pets. My solution is never to feed Nutro again to any pet I own.
Reviewed Aug. 20, 2010
We have been using Nutro Pet products for about 14 years with no problems. We recently purchased a 40 lb bag for almost 60 dollars. I am convinced this product is giving my dog diarrhea. He is also panting all the time, which is totally unlike him. After some investigation I am finding that people all across the United States are having similar problems.
This was a product I totally trusted. Now I am not so sure. I feel that it is their responsibility to make consumers aware of any problems with their products. I would say that considering the number of complaints I have read, there is definitely something wrong, and they are not living up to their responsibility. I will throw away this almost 60 dollar bag of dog food and try something new. Very disappointed.
Reviewed Aug. 18, 2010
I have just returned from the veterinarian with my 12-year-old pug that is very sick. 4 months ago, we put down our other 14-year-old pug that had constant urinary infections and other illness. Now my only pug left appears to have kidney problems, urinary infection and maybe diabetes. He's been drinking excessive water ever since I switched his wet food in the Nutro products. Both my dogs have been on Nutro dry and wet food for years. My dog has been throwing up for 24 hours with food and now yellow bile and can't keep anything down. Today, he receives an antibiotic shot and some fluids put under his skin. Tomorrow he returns to be in the hospital for all day for IV fluids to help his kidneys and more IV antibiotics.
I found this website and others about the same complaints, am shocked, and saddened that we consumers have not been protected from this brand of pet food. Nutro deserves to pay us all back for our veterinarian bills! Now I wonder if it was the Nutro food that made our other dog so ill. She's gone so I focus on the one that's left. I'm doing whatever the veterinarian says. We dumped all the Nutro food out and am taking it back to Petco the unopened cans. I plan to tell the manager about this website. Retails, don't sell this product! I loosed one dog plus vet bills.
Reviewed Aug. 17, 2010
My dog has been so sick, grown some lymphoma tumors huge in her neck on her ear and constantly vomits and eats grass. Sometimes she won't eat, she got anal sack infection bloody, and urinary track infection and we thought this was because she was getting old. We used to use Iams, but I changed to help her lose weight and she's been sick for years since being on Nurto. I didn't realize it may be the food until I read the complaints, I thought I was giving her the best on the market. I have vet bills in thousands and a sick dog, she is not my playful full breed springer anymore. I am sick to my stomach to think this is still on the market.
Reviewed Aug. 13, 2010
I had been feeding my three dogs Nutro adult dog food for years. In February of this year, my dogs started refusing their food. We thought there may have been something wrong with the batch of dog food, so we bought another. A month later, our German shepherd became acutely ill, vomiting bile, vomiting all his food, with black stool. We immediately took him to the vet who informed us that there was so much internal bleeding that they could not find the source. His belly swelled at the vet's office in an hour and he could barely lift his head off the ground. We were asked if he could have gotten into poison. We were advised the humane thing to do would be to put him to sleep.
At the same time, my other two dogs, labs, started refusing food and vomiting bile. We assumed they were not wanting to eat because of a difference in the household balance (with the loss of our shepherd) and started putting egg and tuna on their food. After a week, they also refused the egg and tuna covered dog food. I can hear my dogs' stomachs growling and they will still refuse their dry food. Both labs have been in and out of the vet for GI issues and numerous tests that are inconclusive. All stool samples are normal. Our dogs are indoor dogs who are only walked on a leash. Today when we took one of our labs in, again, we were asked if there were a possibility of the dogs getting into poison.
These dogs do not eat anything but Nutro dog food, no snacks, no people food. They drink the same tap water I drink. There are no poisons, paints, oils, household cleaners, antifreeze, or any other poisonous substance they could get into. Food will be changed asap and two 35 pound bags will go to waste. I have a very hard time believing that this is all coincidental. I will retain the UPC and sample of food if anyone at Nutro or FDA is interested in testing.
Reviewed Aug. 12, 2010
I want to add my comment as being another person, which tried and tried to find out what was making my Boxer ill. Finally after noticing seizures happening approximately 2 hours after ingesting it's food, I decided to Google "Nutro food seizure" Wham, there it was! Took my dog off Nutro. My baby is back to normal. Thanks to the internet and peoples feedback I was able to save my dog's life. I can't believe that there is still an issue w/ Nutro. Seen a Rep. from Nutro @ pet store and they assured me that someone would contact me and want the remaining food I had left. No call. They know.
Reviewed Aug. 12, 2010
I was feeding my puppy Innova and switched over to Nutro Natural Choice Puppy Food since they did not carry Innova at PetSmart. Shortly after the switch, my dog started vomiting and had horrible diarrhea, so severe it caused a prolapsed rectum. I took the puppy to the vet immediately and she was tested for viruses/parasites, but all tests came back negative. They put her on a different food and her condition immediately improved. They sent me home with special food and instructed me to gradually switch her back to her regular food and as soon as I did the symptoms came back. After doing some online research, I found numerous complaints with similar symptoms. Now I have switched her food back to Innova and have again noticed immediate improvement. Vet bills totaled over $500 for two nights hospitalization.
Reviewed Aug. 7, 2010
We have 30 rescued cats (20 ferals) and 4 dogs. We started using Nutro last fall for both the dogs and cats. We took several cats in for annual exams this year and they'd lost a couple pounds. Our vet was happy because they were on the porky side and needed to lose a little. But Nemo, one of the ferals has been steadily losing weight and we were going to have blood work done on him to see what was wrong.
It started to worry me when we took a couple cats in that didn't need to lose weight and they, too, had lost a couple pounds. We also had several cats that were losing the shine to their fur. And our cats were no longer were running to the food bowls when it was feeding time. I found I was throwing food out at the end of the day because they just weren't eating it! Well, amazingly, the cats acted like starving strays when I switched to Eukanuba! No more bloody stool in the litter pans, fur shiny again and Nemo is eating like he hasn't eaten in months! He's already filling out!
The problem with our cats and dogs is we were seeing different symptoms in them that appeared to be other conditions so we didn't connect it to the food. Max, our Pit Bull, was very ill for 2 weeks after we tried Nutro's Lamb and Rice. Our vet said it was gastritis caused by something he got into and we put him on meds and boiled hamburger and rice. When we started the Nutro Lamb again, he immediately started with vomiting and diarrhea. We took Max off the food thinking he just couldn't handle the lamb.
The other dogs were fine so we didn't realize it was the food until Tazz, our German Shepherd, became very sick after Max recovered. We switched to Eukanuba dog food. The first night after changing food - Kaiser slept all night instead of whining and pacing! Tazz is brighter and though she's stiff when she gets up, she's not acting drunk! Max is having normal stools! Jada has stopped eating grass! And they're drinking normal amounts of water now - not guzzling water like they were dying of thirst.
No more vomiting, no more diarrhea and fur is shiny again. When there is weight loss in every animal in a household, then something is wrong! We've been off Nutro for two weeks and every symptom we were seeing is gone! I thank God we switched before we lost any of our precious babies! It breaks my heart to read these stories of lost pets. Something is wrong and we all need answers!
Reviewed July 28, 2010
On July 2, 2010, I bought a puppy from Petland, in Naperville Illinois. One of the conditions of buying the puppy was that the store required that I purchase a 17.5 pound bag of Nutro Natural Choice Small Bite Puppy food Chicken meal, rice and oatmeal formula. Because the bag was so huge, and nowhere on the bag does it state that you should not give older dogs the food, all of my dogs were eating the same food. (I have changed my dog food before and never had any problems).
About three weeks later, I noticed blood spots all over the floor. and then within about an hour it began, my dog Kita, was uncontrollably pooing bright red blood. I made her as comfortable as I could, as it was late at night and in the morning I took her to the vet, because the bloody diarrhea was not getting any better and she had begun to throw up a yellow bile as well. The doctor had to hydrate Kita, ran blood work (which came out normal) and she put Kita on anti-nausea medication, a pain killer, and anti diarrhea medication.
I have removed the food from all of the dogs, but I still have the portion uneaten and the bag it came in. There has been no other change in our house, and Kita was perfectly healthy before all of this. With that food taken away from her, she is on the mend, but still not 100%. I am reporting this to the FDA. I had to pay $350.00 in vet bills and meds, but no price can be put on watching my dog go through that pain. I completely thought she was going to die. How many dogs will this have to happen to before the food is pulled?
Reviewed July 27, 2010
I have been using Nutro chicken rice and oatmeal with my German shepherd for 8 years, but the last 3 years, he has been sick. He doesn't want to eat it. He is a service dog and it is important to ensure his health but I think I am going to go off Nutro for both my dogs and cats. My three cats are vomiting much more often and it isn't cat hair. It is the actual food sometimes partially digested or undigested food. They have been eating Nutro all in one for cats. I have on many occasions called Nutro but they do not return emails.
Reviewed July 19, 2010
Nutro's Natural Choice dog food killed both of my Rottweilers - one at age 11 and one at age 8. They both became sick at the same time with diarrhea. Took them to the vet and they said there was a virus going on. We fought bouts of diarrhea on and off for 6 months. It was always one thing or the other. Seems kind of strange that they both got sick with cancer at the same time - we lost them within 2 months of each other. Sad thing is they had been on Nutro for most of their lives and I trusted feeding them with this so called "good" food. All along this food was slowly killing them and I had no idea.
Unfortunately, it was too late for us because both of them were gone when all these recalls began to happen. I blame myself because I fed them this lousy food and it killed them. I hope that the Nutro company goes out of business, which will never happen because there are still people out there unwilling to believe they are still feeding this crap to their dogs. I have told everyone I know and even people in the pet store that were buying this food not to feed it to their pets.
My dogs are my life - they are my kids. It was very devastating to lose them both. We lost our youngest to colon cancer and our older one to liver cancer - all caused by this food. These people should be fed this food so they can die a slow painful death like my girls did. I hate this company, what they stand for, and the fact that they keep on producing this dog killing food.
Reviewed July 17, 2010
On July 9th, 2010, I opened a new bag of Nutro Natural Choice Senior formula dry for my dogs I purchased at my local Petco same as I have always done. My dogs are both 35-pound Corgi mixes. They have been on Senior for over a year and prior to that had been on Nutro Natural Choice Lamb and Rice for over 8 years as it was recommended by my vets. They ate their first serving from the new bag for breakfast. When I got home in the evening and tried to feed them, both vomited numerous times, refused to eat, and were extremely lethargic.
I immediately searched my house, garage and backyard to be sure they hadn't gotten into something and found no evidence that they had eaten trash or people food or caught a bird or bunny in the backyard. On Saturday, July 10th, 2010, they still refused to eat, were vomiting and glassy eyed like they had a fever, and were still lethargic. I took them to my vet at 8:30 AM. Examination revealed fever and tender abdomens, and blood work revealed pancreatitis. The vet asked me the same questions: did they eat people food, trash, eaten something outside, were any bedding items or toys missing. Finally, she asked me how old the food was. It was a brand new bag just opened. I had purchased it June 26th, 2010 and had stored it until I needed it on July 9th. There was no staining or damage to the bag. We determined it was the food.
The vet bill came to $340 including numerous medication and subcutaneous fluids for both. My vet pointed out that had I waited, the dogs would have required hospitalization. I went to Petco the afternoon of July 10th. The Nutro representatives were there. I explained what had happened. My concern was that it was a bad lot of food and wanted to make them aware. They gave me a replacement bag of the Nutro Natural Choice Lite as it is the lowest fat and would be gentler on the dogs' pancreatitis. Everyone was very nice and expressed concern. They also gave me a coupon for $2 off next bag and the district manager requested I call Nutro and tell them what had happened.
On Monday, July 12th I called Nutro. Diana at Nutro barely let me get a word in edgewise. She just kept repeating that once food leaves their plant and is taken by distributors, it is no longer their liability and they are not responsible. She did request my dogs' medical records and I had the vet fax them to her. I foolishly thought the records would help them possibly determine what was wrong with the food based on the test results. Tuesday, July 13th, I called Diana with the lot number, expiration date, and barcode from the bag. She stated that that wasn't one of the lots with problems and it was not their liability. She then stated it was my fault due to improper storage in the garage.
She also stated that any customer who cares about their dogs enough to feed them all natural food should know better than to store food in the garage. I did explain that the dogs had been on Nutro for 10 years and I have always stored the food in the garage. She said it was not their fault for improper storage. I said what if the distributors had somehow improperly stored the food along the way to the retailer. She stated it was not Nutro's responsibility or liability for distributors mishandling the food.
Up until this point, I was chalking it up to a fluke bag and was planning to continue with Nutro. However, after my experience with Nutro customer service, I will be switching to another natural brand. I had only called because their representative requested me to do so. I expected them to say thank you for letting us know and we will monitor to see if other reports about the food are received.
Or they could have said thank you for letting us know and we will remind our distributors about proper food handling and storage. I never asked them to pay the vet bill or even to give me free food, yet Diana treated me with the abrasiveness of a defense attorney. It was most unpleasant and after 10 years, I will be switching to another natural brand. Two very sick dogs for a week and a $340 vet bill and now I have to research foods and switch 10-year-old dogs to new food.
Reviewed July 12, 2010
On Tuesday, July 6, 2010, in the early hours of the morning 1:30 am, I woke up to find my 4.5 pound Chiwawa vomiting in my living room. He seemed to settle down but within about 1 1/2 hours woke me to go out at which point he had terrible diarrhea. From that point going forward thru the morning he continued to have diarrhea and was vomiting about every half hour white foamy and gooey vomit. About 8:30 am, he finally drank some water at which point he vomited again, white foamy and gooey, and then again had diarrhea with blood in it.
At this point I was just waiting to be able to take him to the vet which opened at 9:00 am. I could not imagine what was causing this condition, Rocky is 3 1/2 years old has never been this sick and has been fed Neuto Dog Food lamb and rice for small breed. We occasionally mix in some chicken or beef but never has it caused illness. Over the 3 1/2 years of his life he occasionally has vomited bile for no apparent reason but it did not concern us. Back to July 6, 2010, I took Rocky to the Vet and explained the constant vomiting and bloody diarrhea condition at which point Rocky was examined, blood works, xray, etc. to try to determine the nature of the illness. He was put on IV for fluids and the Vet requested to keep him overnight for observation due to the fact that all tests were negative but he needed the hydration was put on antibiotics as a precaution and he wanted to be sure the diarrhea was stopped.
The next day we picked up a lethargic and weak dog with no concrete reason for his condition ($702.00 dollars to the Vet). He was put on a prescription dog food with a continued regime of antibiotics and anti-diarrhea medicine. I just happened to serf the internet for possible reasons for my dogs condition and to my horror came upon the many complaints as well as dog deaths possibly caused by Neuto Dog Food. In that Rocky only eats what he is given by me and cannot get into the garbage and is never walked unleashed so he is always under supervision, and the Vet's findings were negative in all aspects, I am now highly concerned that possibly this health issue may have been as a result of eating Neutro Dog Food.
I would like to be kept in the loop for any developments. I have kept what I had left of the food should it be needed for testing as I will no longer feed him Neutro. Physical Damage the terrible vomiting and diarrhea of my little dog, lethargic and not himself for several days as a result of the condition. Economic $702.00 Vet bill for an unknown condition.
Reviewed July 11, 2010
At first, my brand new puppy was great. But, soon after we fed him, the puppy chow was tired more, vomiting yellow bile and then vomiting all his food up.
We went back to Jack's Pet Store, and they suggested the Nutro Small Bits Puppy Chow. So, we tried that one and come to find out that our puppy seems to be doing worse. He has vomited on several occasions all his puppy food, and refuses to almost eat the Nutro Puppy food. Except, when he hasn't been eating anything for extensive amount of time, he will nibble at the food. But, just doesn't like it anymore. I believe that he has associated the puppy chow with vomiting and does not want it now. I will not shop at the store responsible for selling me this poor product until there is a recall, product is pulled from shelf and warning label attached to the bag in the future.
So, whomever sells this product beware of sacrifice to customer loss. Maybe if we hurt the companies that purchase this food one by one you will we will be able to enlighten Nutro not to produce such horrible quality of Dog food.
Reviewed July 9, 2010
We adopted a 2-year-old female Pit Bull. The humane society was feeding her Science Diet and I wanted to switch to something holistic. There was a Nutro representative at PetSmart who talked to me about how great the food was, so we decided to try it. We slowly switched the food over a 3-week period and it continually caused problems. The first week she was vomiting and had diarrhea. The second week it was diarrhea and a few small bumps on her head and ears. The third week, the first day of 100% Nutro Ultra adult dog food, it caused my dog to break out in the bumps (hives) from head to toe; all over. Because Nutro Ultra has so many types of proteins and ingredients, it was impossible to know which one she was allergic to.
Reviewed July 8, 2010
I saw the many negative comments about Nutro dog food on this site. I have used Nutro for my dogs for 5 years with only one problem. That problem was minor, and only when using the Ultra food. The problem was that the Ultra food gave my dog gas. Speaking with medical professionals, they stated some foods with high vegetable content can cause gas. I then switched to the other Nutro dry food and have used it ever since. When I brought an additional furry friend into my home, I used the Nutro puppy food for her. She is now just over 1 year old so they both eat the adult food. I have no connection with Nutro other than as a satisfied customer. I feel for anyone that has had any health issues with their pet, regardless of the cause. My dogs are my kids and I would be heartbroken if anything were to happen to them.
Reviewed July 1, 2010
My 13 year old basset hound began showing signs of lethargy, stomach upset, vomiting and increased water intake in early December. The episodes were on and off. In March, she began getting worse. She was diagnosed with severe pancreatitis and went downhill fast and passed away. We thought it was likely due to her age. However, the following month, my sister's dog, who was a standard poodle and was only 4 years old and perfectly healthy, suddenly began urinating blood; three days later, after three transfusions she died. They found she had pancreatic cancer. Then, on June 5th, I lost my second basset to severe pancreatitis. He had no health issues other than arthritis (was 8 years old). His symptoms came on suddenly (within two weeks) and despite transfusions and IV died.
All three dogs ate Nutro Natural Choice dog food. My bassets ate the Weight Control formula and my sister's ate the Rice and Lamb formula. Ironically, she gave me her dog's food after she died and I was slowly introducing it to my male basset's diet, as he was no longer in need of the weight control formula. Coincidence? I don't know but after reading your posts on this issue, I am very concernd and want to at least inform you that three other dogs became ill and died.
Reviewed June 30, 2010
I began feeding Nutro Max Cat, Kitten formula, recommended for pregnant and or nursing cats. March 1, 2010, both my young queens, who had never been bred lost their kittens at 40 days gestation, approximately 20 days early, their dams have only had healthy litters and no whelping problems have occurred in the family line for generations. I called the consumer contact line and she was merely defensive and only took my name without any contact to get back to me, and the product lot # which is: 79105 10232, best buy date: 4/11/11 time: 20:31 max cat kitten 6lb. bag. The loss of two litters of show quality kittens totaling $6,000, vet bills totaling $1,000, and a lot of sadness for me and my queens with dead premature kittens.
Reviewed June 29, 2010
We have been feeding Nutro to our dog for many years with excellent results, however we began to notice our dog having bouts of diarrhea, eating grass and vomiting it up, general lack of appetite and weight loss. We had a blood test done, because the dog is on Rimadyl, and it was found that his liver enzymes were elevated. The vet assumed it was the Rimadyl and switched his medication. The problem continued to get worse and we became concerned, especially with his weight loss and increasing lethargy.
Then we found that, about the time our dog started having trouble was also about the time that the Mars Candy people had bought out the old manufacturing Nutro. We have since switched his feed to Halo Spot's Stew wild Salmon, and his appetite is slowly returning. We also asked our vet if it was possible that the food and not the Rimadyl was the cause of the elevated liver enzyme, since he had been on the Rimadyl for about 6 years with no problems, then suddenly had trouble when the food was changed. He agreed and the dog is back on Rimadyl with no trouble at all. It appears that the food was the cause of the trouble all along. The dog is getting better with the new food.
Our dog, a Rhodesian Ridgeback/Retriever cross, who has always been strong, active, healthy, alert, and had a healthy appetite, began exhibiting symptoms of lethargy, diarrhea, vomiting, fur loss and weight loss at almost the exact time that Nutro was taken over by Mars Inc. We have had a lot of vet bills over this but the major consequence to us has been the horrible realization that our beloved family member, who trusts us to safeguard his health and welfare, was evidently being poisoned by the food we were feeding him. This has been going on for a couple years, 14 years, from a dog's perspective, of misery and illness.
My wife and I are sick and angry about this. I would suggest that, if antifreeze poisoning was determined to be the cause of death in one of the Nutro cases I read about, even though it wasn't found in the food tested, there is some connection. Maybe it was missed, or even tested for, or maybe it isn't in every sample. All I know is that our dog has been deprived of the enjoyment of a very significant fraction of his limited life span, and we have been deprived of some of the best years of his life as well. We'll never get those back, and we have yet to know if he'll ever be the same.
Reviewed June 28, 2010
We have been feeding our Weinmeramer, Lou, Nutro Natural Choice Senior formula to help with hip dysplasia. We have been using this brand for the past 2 years without any incident. During the last 2 weeks, Lou has developed loose bowl movements to the point that he cannot control them. I noticed a change when we went from one bag of the Nutro brand to the next. We had taken a sample to the vet, but they found no problem with his stool. Since we saw a change with the food, I then switched him to a different manufacturer, and his loose bowels stopped within 1 day!
There was no indication on the bag of Nutro that there was a change, so we contacted the company to see if they have made any changes. We have not, to date, heard from the Nutro Company. Because of our experience, we will never use a Nutro product again! Lou became lethargic and not his self. We had to spend money for a vet visit that was not needed plus the cost of the food we threw in the garbage. Overall, $300.00 was lost; but no dollar amount can account for our dog's suffering.
Reviewed June 28, 2010
I recently switched my dogs to Nutro Max Puppy food. I purchased a bag of food on the 20th of June. I have 2 litters of 8-week old puppies, 8 puppies in total. A couple of days after I started in on this bag of food, my puppies all started to become lethargic. They had white gums, terrible yellow diarrhea, they were vomiting and very thirsty. Five of my eight puppies have died in the past 4 days. Two more are sick. Two autopsies were done by two different vets. The autopsy reports came back that they had liver damage from the food they consumed. Loss of work to stay home and nurse puppies, vet bills, autopsy bills, pain and suffering from losing these precious babies.
Reviewed June 27, 2010
I have been using Nutro Large Breed dog food for several years for my two Great Pyrenees. Last year, I took two bags back because of excessive diarrhea. Each time, I thought it was just a bad bag of dog food. After the change, the problem went away. Recently, my dogs had diarrhea. But this time, it was way worse. I was informed of a recall from a friend regarding Nutro and found this website with all of the unfortunate stories. I now have my dogs on medication and have switched their food (I'm making it myself). Until I do more research and find a company that cares about their product that they provide, I'll continue to do so.
Reviewed June 24, 2010
Nutro Max adult dog food turkey! Nutro has changed the formula, adding more liver and less rice. My dog is 15 1/2 and has eaten Nutro Max mini chunks for most of her life. For the past year and a half, I have been feeding her the canned Nutro Max adult either beef or turkey. Last week on Monday, I had to refill her foods so off I went to the store, picked up a 35lbs bag of dry and a case of wet. By Wednesday, she had the runs. I knew immediately it was the canned food because I had the same problem last year when Iams changed their formula. I called Nutro customer service who confirmed what I suspected.
With regards to the mini chunks, over the years my dog has been vomiting, I had the vet check her out and they didn't find anything wrong so I went merrily on my way feeding her the Nutro Max mini chunks. After reading these posts, I now realize that her vomiting was caused by the Nutro! Holy moly! This week, I've ran up a $500 vet bill and am now making her wet food. Also, I'm going to change her dry food too. After two bad experiences in about a year, I'm scared for my dog. What else will these dog food company think of?
Reviewed June 24, 2010
Two years ago, a representative of Nutro dog foods at Pet Smart recommended their product. We had always fed our Cocker Spaniel Pedigree Packets, but a vet suggested she needed a dry food supplement to help keep her teeth clean. Lady began developing a series of allergic symptoms which she had never had before; excessive itching, digging at her paws, excessive water drinking, hot spots, ear infections, eye itching, and throwing up yellow colored bile every night. Our reputable vet could not find anything wrong through blood work, etc. So the assumption was that she had developed allergies to pollens and grass, and started her on a very expensive round of eye and ear drops, shampoo, steroids, anti-itching medicines, and topical steroidal sprays, none of which seemed to give her any relief.
Please investigate this company that owns the Nutro brand. My daughter, whose Golden Retriever was starving because he would no longer eat the Nutro, notified me of the information found on the Nutro website. They also had a Lhasa Apso die of seizures a year ago. Thank you on behalf of all the animal owners who may not be aware of these problems and for reading this. Extensive vet bills for visits and medications, and a miserable little Lady who is scratching herself raw.
Reviewed June 17, 2010
Nutro Natural Choice Puppy Food is poison period. I have a new puppy and for the first month, she was doing great...peeing and ** normally and then I purchased Nutro Natural Choice Small Puppy Bites. Within three days, she was peeing all over the house and then I noticed drops of blood. I took her to the vet and $200 later, they said she had a bladder infection. We started the antibiotics and she seemed to get better for a few days and then more blood drops everywhere. I was horrified to say the least. Called the vet and went back in for a culture to the tune of $150. It came back normal. Still with the blood drops.
By the second week, I told my husband that I realized that it all started when I switched her to the Nutro Natural Choice food. He thought I was crazy. Then, I did some research online and could not believe what I was reading on this website. People were having the same exact problems I was. I immediately stopped the food and switched to Science Diet mixed with chicken and rice at the recommendation of my vet.
One week later, she is already better. I will be sending Nutro Company copies of my receipts for the food itself as well as my vet bills. If they do not reimburse me I will get a lawyer and sue them for negligence as well as the pain and suffering that my puppy and my family have endured. I am tired of these corporations putting profits before lives and I will make it my life's goal to make sure that everyone knows it. But mainly I want people to know "Do not feed any Nutro pet food to your pets, it is poison.
Reviewed June 16, 2010
I was feeding my two Boxers (4 years old) Nutro dog food. Both became sick, throwing up the food they ate. One stopped eating and drinking excess amount of water. I took her to the vet on 5/12/2010 and had blood work done. It showed her kidneys had stopped working correctly, and they put her on prescription k/d food and medications from the vet. She would not eat. Cooked chicken breast and rice got her to eat a little. Then on Tuesday afternoon, 5/18/2010, I took her back to the vet. They ran blood test that showed that she was going downhill. By next day, she had blood in her stool and had trouble breathing. On 5/20/2010, I took her to a different vet. They checked her and we both agreed that the best for was to put her down, one of the hardest things I have done. The other Boxer came out of the problem after food change.
I have in my family 7 other Boxers that live in another state that were on Nutro at the same time. They became sick. The males were leaking urine and throwing up. They changed their food and they are now doing better. The only connection that they have is Nutro dog food. They live in different locations, different bags of Nutro food.
Reviewed June 11, 2010
Nutro is a disgusting food that sickened both my dog and cat. I was putting laundry away one evening when I noticed small blood clots all over my bedroom carpeting where my cat had just been. I called the vet the next morning and took her in and they diagnosed a bladder infection to the tune of $100+. The very same week, I was walking my 6-year old dog, Trixie, and she passed bright-red, bloody, diarrhea and my heart nearly stopped when I saw it. I called the vet the next morning and they asked me to bring in the stool. It was sheer agony to wait 24 hours for the test results and in the meantime, I did some investigating online and found this site and knew immediately what was making my pets sick! It's this disgusting Nutro pet food!
My pets have been on Nutro for several months. Our local Pet Supplies Plus recently had a grand opening and the Nutro Rep was there, talking up their products, handing out coupons. I bought the Nutro Ultra Holistic Superfood Adult Formula for the dog. The bag advertises Heart Health, Sharp Vision, Healthy Skin and Coat! How could we go wrong? I don't mind paying more for all that! I bought Max Cat Roasted Chicken for the cat. It was several weeks later when the dog started having diarrhea and I took her to the vet for a full workup and stool culture, and they couldn't find anything wrong. They asked me what I was feeding her and I told them Nutro; they said it was a good brand. They put her on an anti-nausea medication and sent us home after paying them $150 for the visit.
Several weeks went by and the loose stools didn't clear up. I didn't relate it to Nutro, thinking I was feeding her nearly the best dog food you could buy. The other night while I was walking her, she had a bright red, bloody stool and my heart nearly stopped beating when I saw it. I told myself it was probably from the new treats I bought her (rawhide rolls with reddish bone marrow wrapped inside). I told myself it was okay. She would pass a normal stool in the morning. But the next morning, it was another bloody stool, worse than the night before. I freaked out. I called the vet and they asked me to bring the stool sample in to run a culture. In the meantime, the dog has been panting heavily along with the bloody diarrhea, drinking more water than normal, no longer playful. Her abdomen is bloated up.
Since I've never seen bloody stools and had to wait 24 hours for the test results, I spent hours online that evening, trying to self-diagnose my dog (since I'm running out of money on vet bills). I Googled Nutro making dogs sick, and found this site. I immediately knew what made my pets sick -this disgusting poisonous food. I honestly felt like I was in shock. I couldn't sleep all night, feeling guilty that I nearly killed my own darling pets.
I called the vet this morning for the stool results and they said her culture came back negative for parasites. They said to bring the dog back in for blood work, liver panels, more testing, etc. I have decided not to bring her back, as I'm certain what is making her sick. If I had not found this site and stopped feeding her Nutro, this food probably would have killed her had I kept feeding it. Thank God for this information and for all the people who took time to write. My dog is now on a diet of boiled chicken, rice, Activia Yogurt, and children's Pepto Bismol. The bloody stools have continued and if they don't stop in a few days, I have no choice but to take her back to the vet.
What makes me really angry is the night I took my cat in, I asked my vet for the names of the best pet foods and Nutro was on the list she wrote down. When I told the vet that I suspect Nutro is what sickened my pets, she said they receive a regular food recall list and Nutro is not on it. I suggested they do some research and check out this site, because I'm 100% certain that Nutro is what is slowly killing my dog.
It makes me wonder if the vets just don't tell you, hoping you continue to come back for more visits, more testing, more medications, etc. I spend a ton of money on pet food, grooming, pet sitters, vet bills, and then to find out the food you trusted is killing your dog just makes you sick! I am outraged after reading all of these posts, that this food is still on the store shelves. I'm ready to go to my local news to tell my story. I've missed work, lost sleep, lost money and nearly lost my pets over this disgraceful Nutro food. They deserve to be punished.
I am going to write Nutro and ask them to reimburse me for the vet bills and the food. In the meantime, I pray to God that my pets recover from this nightmare.
I have started the dog on a diet of boiled chicken, rice and Activia Yogert along with a dose of children's Pepto Bismol. I don't know how much damage has been done to her colon, or if it's even reversible. Only time and TLC will tell. I only hope a class action lawsuit can be brought against Nutro for the devastation they have inflicted on all of these pet-loving people and their innocent pets. God bless them all.
Reviewed June 10, 2010
I have 3 rescued Cocker Spaniels. We have fed them Nutro pet food since we found them on the recommendation of an employee at Petsmart who worked for the local SPCA. It really seemed to make a difference in the dogs for a while. They have several food allergies, and we went with the Nutro Lamb and Rice Small Bites. With our first dog Big Boy, he flourished. With our second addition of Woodrow, he seemed to be plagued with ear infections. So we switched him to Nutro Herring and Sweet Potato which seemed to work. Then along came Josie. She was put on the Nutro Lamb and Rice Small Bites and encountered ear infections too. As a result, she went on the Nutro Herring and Sweet Potato.
All along from time to time, all of the dogs would vomit yellow bile, gooey liquid. We thought maybe, they were eating bugs or had been running around too much after drinking water. After reading other accounts, they were doing the same thing with the bile yellow liquid. When we switched Josie over to Nutro Herring and Sweet Potato, she started to have blood in her stool. Then it quickly turned into pure blood with mucus. She would squat at a moment's notice anywhere because she couldn't control her bowels. We brought her several times to the vet who didn't find parasites or the usual suspects. She would get a cortisone shot and antibiotics. This went on for about three months.
Finally, the vet said she had colitis; and she was on a new regimen of meds. We switched her back to the Nutro Lamb and Rice Small Bites, because she didn't like the Venison and she'ss allergic to all the other flavors because of chicken and beef. She was starting to get better, and I purchased a new bag of both foods as they were running out. She vomited from 1 am to 8 am and right before we left for the vet. She wouldn't drink water and was dehydrated. Her bowels let loose on the dining room floor with a lot of blood. Luckily, there was a relief vet on duty that day who put some fresh eyes on her case.
She had to be put on IV Fluids and got a B-12 shot. She was severely anemic and spent the day under observation. She is on pro-biotics, fiber, and a new hypoallergenic food. This poor little girl has been through so much! I feel like it is my fault for feeding her a food that I trusted! During all of this, Big Boy had started to have blood in his stool and vomit too. I have changed all of my dogs' food over to the new hypoallergenic food. Although it is taking time for them to adjust to it, I am hoping this will clear up the problems. We have spent thousands trying to get our babies well. They are like our children, and when they suffer, so do me and my husband. Let the buyer beware about this food. I hope the FDA or someone can stop this mess!
Our dogs are all rescued from the street or the dog pound. They have had a hard enough life before us. We have spent thousands trying to get our babies well. They are like our children and when they suffer, so do me and my husband. I will be happy to provide all of the vet bills and receipts I can find for this food. I also have the food in question and would be happy to send samples if needed.
Reviewed June 6, 2010
My dog Smokie, became very ill within days of us buying a new bag of dry dog food. We have used Nutro brand dog food for about a year. Smokie would vomit from time to time, but it would be once and then not be repeated. I thought it was her gagging on something, as she is a miniature weenie dog. Earlier this week though she began throwing up, and would not stop. She refused to eat or drink. I took her to the vet, and the Dr., stated more than likely it was something she ate, or had an obstruction in her bowels. I brought her home, after she received an anti-nausea shot and she began to do better. She will not eat her food. She will eat other food, but not her food. She won’t go near it. I had to remove the bowl from next to the water bowl so she'd drink water. Now our other dog Attison is starting to lose weight and is lethargic. We are returning the food to PetSmart and exchanging it for another brand.
Reviewed May 31, 2010
Below is my correspondence to Nutro. After reading other complaints, I don't want their free dog food.
"I am emailing you to see if you ever received the copy of the vet bills I sent at your request. I have not received any coupons in the mail for dog food. Angel is doing much better since she is back on the lamb and rice. If you would like, I have additional vet bills I can send for Charlie who is know battling skin and ear infections that he has never had before. I have also stopped going to Pet Supermarket who obviously did not take your advice because they are knowingly changing my neighbors dog's food who is a 1 year old King Charles Cavalier.
Fortunately they are changing her from Nutro Ultra to Lamb and Rice. I am going back to Pet World in Lakeland. I hope you do not think I am an opportunist trying to get free dog food because I am not. This whole situation is still very frustrating to me because my vet bills are still escalating in addition to purchasing medicated shampoo and more follow-up visits. These are 2 dogs that only needed to go to the vet for annual physicals. I look forward to your response. If you have changed your mind about sending the coupons, please let me know as I am starting to rethink feeding a product to my animals that have so many adverse effects. Thank you."
Sent: Friday, May 21, 2010 10:23 am
"Per our conversation, I am attaching the vet bills for Angel (and Charlie). They have another appointment tomorrow. As I stated, I first thought Angel's problem was a hurt back and/or urinary tract infection. Dr. ** confirmed yesterday that it was abdominal upset. He said the 2 are difficult to differentiate because the symptoms are similar. We are hopeful that her liver values are lower tomorrow. I could not find any receipts for the dog food, but if necessary and can pull credit card statements. I am glad that you are having the Nutro reps educate the pet store personnel. I hope this never happens to any other dogs (or cats). Below is my original email to you as well. Thank you for your willingness to help.
I have 4 dogs and all of them are on Nutro. My 7 year old cockers have been on less active/weight management all their lives. I was in Pet Supermarket about 6 weeks ago and the salesperson told me I need to put them on Nutro Senior. They are on their 4th bag and I have recently spent almost $1,000 in vet bills. I thought my female was just being a picky eater but now I know they are not handling the food well. She was at the emergency vet Saturday and yesterday she was at our vet on IV's due to excessive vomiting. Her ALT liver count is 656. Both dogs have sores all over them.
I told the girl at Pet Supermarket they were on the less active because of skin allergies and she said the Senior food would be fine. I printed the ingredients of both products off your website for my vet and she said the big difference is the chicken products which many animals are allergic to. She said if they were doing fine on the Less Active they should stay on that. I think people at pet stores should not recommend things because they are not veterinarians. My little girl is on a liquid diet and since we got all the food out of her system, she is feeling better than she has since I started giving her the food. I was going to transition Charlie off the Senior but his skin is so bad I'm just going back the Weight Management. My question is, I have 4 dogs. 2 are coon hounds. I buy a bag of Nutro a week, 30 lb or 50 lb. I took my cats off Nutro and they are on the Science Diet due to urine crystals. I would like to be reimbursed for the 5 30-lb bags of Senior. I have almost a full bag that I am going to throw away because I have poured it in containers. I can't go to Pet Supermarket because I don't have the bags or the receipts. I do have all the vet bills to back this up. I initially took my little girl to the emergency clinic thinking it was back pain or urinary tract. I can provide all these bill upon request. I have been a loyal Nutro Customer for 8 years, even through the product recall. Now, I'm not so sure. I look forward to your response."
I am scared because I don't know what to feed my dogs. I trusted Nutro and when I spoke to them on the phone they never told me about any of this!!!!!
Reviewed May 30, 2010
My cat Hannah is going to be twelve years old in August 2010. She has always been a healthy girl. On May 10th, I bought a new bag of Nutro Max Adult roasted chicken flavor. Hannah has been eating this for about five years now (except for during the recall a few years ago). We moved to a new brand during that period and came back to Nutro Max again when it was safe to come back. During the week of May 10th, with the new bag of her current food, Hannah had the worst case of diarrhea and vomiting, which she has never had before in her life. About five days into it I remembered she was eating from a new bag of dry food and a new case of wet food, and I stopped it!
I withheld food for twelve hours and went out and bought her a new brand of food and she has not had any sign of illness ever since. Hannah has lost weight, and her meow seems weak (not sure why but I know it's not normal). But she is eating her new brand of food just fine. Her appetite is good. She's producing solid output. She's a great cat and I am happy to report that she seems better. I will never buy any Nutro Max product again. I think it should be taken off the market for good!
Reviewed May 28, 2010
My shar-pei mix dog, Jack, and my German Shepherd mix, Brody, have been vomiting yellow bile intermittently for a few weeks since I made the switch to Nutro Max. Jack is always had a bit of a sensitive tummy but this seemed excessive. My other dog had less symptoms, and neither one of them seemed to really care too much for their food. After Jack's vomiting again today, I decided to switch their food to a higher quality natural ingredient food. Too soon to tell if they're better, but both dogs seemed more eager to eat today. I will take them to the vet just to be safe! I'm angry with my local pet store for not telling me the truth when I asked why the discounted price and was something wrong with the food since the dogs decided all of a sudden that they didn't care for their food. If dogs are being reported as getting sick and FDA is investigating, why is this still on the shelves?
Reviewed May 20, 2010
Prior to May 2009, I had 2 perfectly healthy cats, a male (3 yrs old) and a female (7 yrs old). They had been eating Nutro Max Cat food for 1.5 years prior to the food recall. At the end of May 2009, my male cat suddenly died of congestive heart failure and my other cat became extremely ill. Right after my male cat died, I received notice of the food recall and my food bag was on the recall list. My male cat was perfectly healthy, up-to-date on all vaccines and regularly checked by the vet. My female was also perfectly healthy, up-to-date on all vaccines and regularly checked by my vet. After hearing about the food recall and the sudden death of my male cat, I rushed my female cat to the vet to be checked. They attached her to an IV for severe dehydration and she remained in emergency care for 2 days. I switched her food and she is once again robust and perfectly healthy. I only wish my male cat had been given a second chance at life! I filed a complaint with Nutro and my claim was denied. I am now filing a complaint with you, Consumer Affairs.
Reviewed May 19, 2010
I believe Nutro Kibble almost killed our precious labrador! What is going on? He has eaten Nutro Max his entire life. Recently, I switched to the more expensive Nutro Natural Choice Lamb & Rice. After a few days, he began shying away from his food and; begging for treats. I then mixed meats into the Kibble to entice him to eat it, and he began to get very ill! Symptoms include lethargy; eating mounds of grass; excessive thirst; rust-colored urine; frequent urination; constipation; yellow, glowing loose stools; and swollen, sensitive abdomen. At this point, he refused the Nutro, even with bacon mixed in. But he had an appetite for human food.
After the vet's prediction that he probably had cancer and not long to live, we took him home and decided to home-cook his "last" meals. He quickly began to get better! Then, stupidly, per our vet's advice, we mixed in his Nutro Kibble into his homemade food. And the next day, he's very ill! He's now off Nutro, eating a combo of another brand of dry food and homemade food; and he's perfect! His urine is no longer rust-colored, he stopped trying to eat grass, and he has lots of energy.
I am convinced the Nutro food almost killed our beloved pet and has now caused financial strain with a $600 vet bill. And it seems I am not alone here! What can be done? The consequence of our dog eating Nutro dog food was near death and extreme illness. After he stopped eating the poison death Nutro Kibble, he is fine. Yet, we now suffer the economic damage of a $600 vet bill!
Reviewed May 15, 2010
We've been using Nutro Natural Choice for senior cats for over a year. We recently opened a new bag and that is when the diarrhea and vomiting started. After 5 or 6 days with the diarrhea and vomiting only getting worse, I abruptly switched him to a different brand of food. The vomiting and diarrhea stopped immediately. The vomiting picked up again a few days later. We are now on a course of antibiotics and hopefully that clears things up. The veterinarian explained that with all of the digestive upset he'd experienced, the body can overcompensate and make lots of bacteria. The antibiotic will put things back to a healthier level. The Nutro customer service representative that handled my email was willing to talk to me on the phone, however their hours of 8 to 4:30 coincide with my work hours, so I haven't called.
Reviewed May 15, 2010
I have been breeding boxers for nine years and have been feeding my boxers Nutro Max LG breed for approximately four years. I have noticed my dogs have been eating grass and vomit a lot of times overnight. My youngest boxer drinks excessively. Recently, I had two litters of puppies and as always, they were introduced to Nutro LG breed puppy food at four weeks old. I had a lot of issues with runny stools which I have not had. Before, I was feeding them hamburger and rice. For a period of time, their stools would get better for a while but they would never be consistent.
This past week, I bought a new 35 lb bag of food and within 48 hours, puppies were having allergic reaction, faces were swollen and so were the membranes in their rectum. One puppy was so severe that he needed surgery to correct a prolapse colon. I was driving myself crazy trying to figure out what they could be having a reaction to since I hadn't changed anything. It wasn't until my vet asked me if I purchased a new bag of food recently and then I realized I had just gotten that new bag just two days prior to this puppy having this allergic reaction. My vet explained that the only way this puppy would have such a severe reaction from head to his butt would be through his digestive system.
I am so disgusted that I pay good money for my dogs and puppies to be on a good food only to have them be sick from it. My vet bill was over $500 to treat two puppies and for the surgery for one. I have taken the puppies off of the Nutro and my dogs are being taken off as well. I will never feed this food to my dogs again and I will be sure to never recommend it again. Ironically, I sent all of my puppies home with a Nutro puppy packet and a bag of Nutro puppy food as I am on their breeder program so I had to call each one to let them know to switch foods. I could have lost an entire litter of puppies just because a billion dollar company wants to cut corners and cut back on the quality of their products. Shame on you! These animals are why you are in business and if you don't start monitoring your products and following up on complaints, you will go out of business. I have been buying Nutro at the same store for years and they have allowed me to bring back the unfinished bags to allow me to purchase another food. They are aware of the problems this company is having and they are the ones who advised me of this website!
Reviewed May 15, 2010
I have been using Nutro Natural choice puppy food on my dog since December 2008. He would vomit on a regular basis for the entire first year of his life. The vet told me he may have a sensitive stomach, so I started to feed my puppy the sensitive stomach formula. It seemed to work for a month, but then his symptoms started up again. I switched him to Nutro Natural Choice for adults when he turned one. His problems grew worse. Not only was he vomiting, he was licking his skin and paws raw. I used various ointments, medications and shampoos with no luck. He has patches of fur missing and raw skin on his front legs.
I hate that it took me this long to think that it was his food causing the problems. After researching his dog food and reading all the complaints and dog owners experiencing the same problems as me with this food, I have made a switch to the Science Diet. My dog no longer has any of the symptoms he had. It annoys me to no end that this company has taken so much money from me and others and has harmed my dog and many others in the process! The "food" they are selling has clearly been killing and harming animals for many years! It amazes me that this company is still around!
Reviewed May 13, 2010
My dog is sick with liver problem after eating Nutro. My dog started to vomit all day. I took her to the vet and her liver levels were very high. She eats Nutro Natural Choice senior. After we stopped feeding her the food, she improved greatly. Has anyone else had this problem? She has been eating this food for years, but I am wondering if we got a bad bag. Any other information would be appreciated.
Reviewed May 13, 2010
It's giving my dog seizures! I purchased this product regularly for a time a year or so ago. Around the same time, our lab began having seizures. The vet diagnosed "epilepsy" with no known reason. I haven't used Nutro now for about a year nor has my dog had a seizure during this time! I just started buying it again. I'm only on the 2nd bag and he's now having seizures again. One right after another.
Reviewed May 11, 2010
On or about May 1, 2010, I purchased a bag of Nutro Large Breed for Skin and Coat from Pet Supermarket for my 90 pound dog. He became very sick and vomited and stopped eating within two days of starting this bag of food. After extensive testing with a vet, antibiotic medications, and a change of food, he improved. The dog food cost me over $50 and vet bills totaled over $315.
Reviewed May 11, 2010
We have been feeding our almost 2-year-old Boxer Nutro Natural Choice dog food since we got her at 8 weeks old. She ate the Nutro Natural Choice Large Breed Puppy food for the first year of her life. After she turned a year, we put her on Nutro Natural Choice Large Breed Adult. She has been eating this food for 9 months without issue until a month ago. For the past 3-4 weeks, our baby has been vomiting constantly. She had never vomited before this past month. Sometimes she would vomit in the middle of the night, early in the morning, or just throughout the day. Then we noticed that she started eating a lot of grass outside and drinking a lot of water, but shying away from her food. We know that dogs eat grass to make themselves vomit, so we were even more worried that she was trying to make herself vomit now. On one day less than a week ago, she vomited 3 times in one day, throwing up all of the food she ate for lunch (which was not even digested yet, the vomit was literally a pile of wet kibble) and also all of the food she ate for dinner, both of those times within 30-60 minutes within eating. The third time she vomited that day, there was obviously nothing left in her stomach, so she vomited orange bile, which smelled horrible.
We obviously became so concerned at this point that we took her to the vet straightaway. The vet did a bunch of checks: listened to her heart and breathing, checked her anal glands (empty), checked inside her mouth, felt on her belly and abdomen, and asked a ton of questions. Because we have a second dog (an 8-week-old puppy) that does all the same things and goes all the same places as our adult dog, we all concluded that the only difference between the dogs was their food. Our puppy was still being weaned from his Purina food from the breeder over to the Nutro Natural Choice Large Breed Puppy food, and he had zero symptoms at the time. So we tried to think of a reason why our adult Boxer would all of a sudden become sick because of her food, even though she's had the same food (the only food) since she was a puppy. We realized that we bought her most recent 35 pound bag of Nutro in the middle of April, which was exactly 3-4 weeks ago.
She has been vomiting for approximately 3-4 weeks, and her stools have gradually gotten softer, which in the past few days translates to completely wet and runny stool. Our Golden Retriever puppy (eating Nutro Natural Choice Large Breed Puppy) has also been extremely thirsty, and for the past week has had wet runny stool, which he did not have when his breeders fed him Purina or when we were feeding him the same Purina. We realize that companies can put out bad "batches" of product. However, from the severity of our dog's vomiting, extreme thirst, as well as a weird behavior of licking and then actually chewing her feet, we came to the conclusion that the most recent batch of Nutro dog food is, simply put, toxic.
The only explanation for my adult dog's extreme sickness is the Nutro food. We have considered everything else, and it comes down to the food. Obviously, we took the Nutro away immediately, and fed both dogs homemade chicken and rice tonight. We went to the store where we purchased the bags of Nutro (which happens to be the Schofield Barracks, Hawaii commissary) with our food in tow to speak to the manager and warn him of the effects of the Nutro dog food (and we didn't neglect to tell him many of the articles we found online, including the recent deaths since April). The manager said he could not refund my money or pull the food off the shelves because Nutro has not put out a recall. I didn't want a refund; I want to keep the Nutro dog food so I can have it tested by an unbiased professional. What I did want was for him to pull the food, or at least be aware of the problem and do some research on Nutro, and be prepared for the onslaught of poor helpless sick dogs and angry customers.
I am so upset about the fact that I was poisoning my own dog with Nutro food. I'm even more upset that my dog was doing the best she could with the kibble death that was the only thing available to her to eat. I was paying good money for good food, and was proud to have my dogs on Nutro. My poor baby ate so much grass to make herself vomit, that I got upset with her and scolded her every time she went for the grass again. In hindsight, stopping her from eating the grass very easily could have killed her. For the past 3 weeks, I doubt she absorbed as much of the Nutro food as she normally would have, because of all the vomiting. If my dog had died because I was feeding her poison, all because Nutro knew about the issue for months already (and did nothing on purpose), and because I stopped her from eating the grass that we both knew would make her vomit, how do you think I would have felt? I not only would have single-handedly killed my dog with toxins, but also forced her to keep it down and not save herself by vomiting!
I am so distraught, beside myself, and scared by my dog's poor health for the past month, and with the Nutro company for ignoring many, many complaints, and even more mad that Nutro went so far as to deny all allegations and then post on their website that their food is 100% safe and reputable because they have been in business for so long. This is called neglect. This is called grossly bad business practice. This is hideously negligent. How is this company still in business? The food needs to be recalled and taken off the shelves tomorrow, the plants need to be shut down, and those persons responsible need to be held accountable.
And Mars/Nutro need to refund all vet bills provided by customers filing complaints and receipts. This is not only fair, it's necessary. This company needs to pay for the harm they've done, literally and with a formal apology to every single customer, one-on-one. What would happen to a company if all these same things were happening to children? Something much worse would happen to that company, I'm sure. And that's wrong. My dogs are my babies; that's the lifestyle I choose. Mars/Nutro owes us all, and in more ways than one. Oh, and if there is a class-action lawsuit, I'm in. I will spend many sleepless nights thinking about what was very close to happening to my dogs, and I will forever harbor disgust and hatred for Nutro. They need to be brought to justice and make peace with the families they've hurt through their unwavering neglect.
Reviewed May 8, 2010
We bought Nutro Max about a month ago and really liked the way the dogs ate it and it made their hair shiny and silky. Myself and my daughter had 12 dogs on the food. Three of the dogs began to have seizure activity. It could have been more because they could have had an episode without us seeing it. We quit feeding the food and have had no more problems. I am not sure this is from the food but the coincidences are great because the dogs live in separate homes and the only common denominator is the food. None had any previous problems. I don't believe much I read on the net and don't believe in judging anybody based on what I read but this is very scary and at least needs to be looked into. We haven't had drastic testing done and the dogs seem fine now. I just want to make this known as a potential problem. We destroyed a full expensive bag of Nutro and will never feed it again. Thanks for your time.
Reviewed May 7, 2010
Attention Lawyers! Mars International who owns Nutro has literally gotten away with murder for too long! They have consistently had problems with pet food manufacture since they bought the Nutro Company about 3 years ago!
They never admit fault- they do not investigate the problem when consumers notify them. They just keep letting us poison pets using their food. And they still lie, saying they've had no complaints! Too much here from too many people to deny!
This needs to stop now! Mars International- what the hell is wrong with you greedy people?! You are wealthy beyond belief and continue ignoring complaints and even deny you receive them! You are murderers and liars!
Any attorney interested in a lucrative class action lawsuit against Mars/Nutro to stop the murders? Our pet was lucky- it just cost over $2,000 and major heartache. One of the worst parts is Mars/Nutro lying about their ingredients and total lack of Quality, in spite of repeated problems.
We can test the food, prove the ingredients are not what the bag states and what they should be (it's toxic), but it's almost impossible to prove the toxicity is what's causing pets to go into almost immediate kidney or liver failure. Mars- this is America and you are accountable! Someone will help us stop your murderous greed!
Note: Mars owns many companies, focus on candy, but a huge portion of their profit is based on pet food/pet treats manufacture. They also own Royal Canin and Whiskas, among other companies. Spread the word about Mars/Nutro pet foods and the company's total lack of concern over how many pets die at their hands!
Reviewed May 6, 2010
I switched over to feeding my dog the Nutro Chicken Oatmeal and Rice dog food, and noticed on occasions that he would vomit light yellow fluid up in the mornings after he had awakened. I thought this was strange, but after reading all the consumer complaints about dogs and cats vomiting, I will definitely not buy this dog food again. Since I switched him off of this food, he has stopped the vomiting. This company needs to be shut down and investigated by the FDA immediately! My dog has become lethargic ever since I took him off the food about 3 weeks ago and sleeps a lot in his kennel. I can truly understand why now--because of this lethal dog food that was making him sick!
Reviewed May 5, 2010
On April 27th, I purchased a #7 bag of Nutro Natural Choice Complete Care dry indoor cat food. My cat has been on this food for six years. Since the new bag, he has had diarrhea and vomiting for five days. He is a very healthy cat and I could not figure out why he was sick. I started looking for recalls and noticed there was a recall on this item with a Best Buy date up to 8/22/10. I disposed of the bag because I put it in a sealed pet container. I went to the store and on the shelf were bags with a Best Buy date of 9/1/10, which is a week away from their posted date. I am concerned that they still have contaminated food out there. I am taking him to the vet tomorrow. I have removed the food and given him something else but I kept a small bag. I think this company needs some further scrutiny.
Reviewed May 5, 2010
I have my Lab and Golden on Nutro for large breeds and with this last purchase on 4/23, both dogs have been having watery stools. My lab started having blood in his, so I took him to vet and they gave him antibiotics and some steroids and sent me home, with a bill $100. I did not think about the food at first. Then I searched on the web and found more complaints about what the food has done to other animals.
Reviewed May 5, 2010
Yes, I contacted Nutro Max concerning the death of my two cats and spoke with Nicole. I think everyone has spoken to Nicole. She always has the answers. They will never admit that they are in the wrong and that their products are killing our pets. If there is a class-action suit I want to know about it. Please contact me. This company needs to pay.
Reviewed May 3, 2010
I had put my 2 1/2 year old English mastiff on nutro natural choice lamb and rice a little over 2 weeks ago. My dog is laying around, throwing up and fever. I had him at vets three times in two days and they kept him to try to see what is going on. I read about natural choice lamb and rice complaints on your web site.I called my vet to tell them about this, so they can see if this is what is causing him to be sick. I have spent over 1000.00 in the past 2 days on vet bills. I have spent over 1000.00 on vet bills and it is not over,and my poor dog with throwing up and I am so worried I cant sleep or eat from worrying about him.
Reviewed May 1, 2010
We began feeding Nutro Ultra to a litter of pups we had as well as our adult German Shepherd. Suddenly all of our shepherds began with watery bowels and vomiting as well as drinking excessive amounts of water. I took the worst one to the vet as well as the puppies and suggested that feeding Nutro Ultra was when the problem arose. I began cooking chicken and rice to the puppies and they began to recover. Our vet suggested we switch all of our sheps to Science Diet and they all began to recover with the exception of one of our male Zuke, whom was only 2 years old. His kidneys show 75 percent damage and he may not survive. All shepherds where given a round of antibiotics as a preventative for any viral infections.
I contacted the Nutro rep named Nicole whom stated that they had had no complaints about the food and no other issues concerning other animals with loose bowls, vomiting, or any of the symptoms I had mentioned. Her offer of compensation was a check for the replacement of the bag of food which I had saved and had given her the lot information since I had suspected the food I kept the bag and gave her the numbers she requested. The dog food was the only common denominator that the dogs shared. The pups got the problems first then the older shepherds and then the youngsters. We have 6 shepherds in total and all had the same problem, so we took Zuke to the vet whom had the issues the longest and we took the puppies. They had never been in the same proximity with any of the other shepherds except their mother.
All of our shepherds appear to have recovered now that we are feeding the Science Diet except for Zuke whom has 75 percent damage to his kidneys and according to our vet may eventually have to be put to sleep at a later date. He is on 2 different types of medication as well as a prescription diet food made by Science Diet. He has a total of 5 pills we have to force in him and he is disgusted--when he sees us grab a pill bottle he runs. He is fearful of vets offices now since he had to be put in seclusion for 4 days in a vet’s office and given fluids for those days. His whole demeanor has changed and he is scared of every thing and anyone. He was a very confident and healthy shepherd until feeding Nutro. I am hurt and sickened with the fact that neither the vets which we had 3 opinions or the Nutro company will admit to the food being the culprit. And since reading your website I felt it my duty to my shepherds and other pet owners to make aware that there is a problem and I whole heartedly believe that Nutro food caused these issues. So as an end result we now have Zuke whom has kidney problems liver problems and low potassium and well as extremely high createne levels and must be on medication and prescription foods for what is left of his life. I cringe every time I have to give him the medication the vet prescribed to him and am hurt that I feed him the food that caused the problems.
Reviewed April 27, 2010
My cat suffered from unexplained vomiting and then the symptoms progressed to some kidney level failure. This has caused us to spend an exceptional amount of money on treatment for him. Then we found out about the Nutro food, which we have been feeding to him for about a year, now. I just found out about this lawsuit and the problems with Nutro food. I would like to be included in the class action lawsuit. Please contact me at the above-listed number or via email. Thank you!
Reviewed April 24, 2010
I have fed Nutro Max to my 3 bloodhounds and shepherd mix. They all began having horrible diarrhea and vomiting yellow bile. I have spent well over $1000.00 trying to help my dogs. I have stopped feeding this poison and began making food for them. It sickens me to know that the people making our pet foods are killers and it saddens me to read what our beloved pets are going through.
I will never feed this animal poison again. We have put our pets through test after test and nothing could be found, but I think we have finally found the problem. I believe Nutro needs to step up and remove this junk off the shelves, so that our pets don't have to be poisoned by food that is supposed to be good for them. They say that Nutro is life-changing, maybe someone should explain what that means because it is not a good life-changing experience. Stop poisoning and killing our pets Mars Co.!
Reviewed April 19, 2010
I started my 3 month old shep mix pup on another large breed puppy food and then switched to Nutro puppy lg breed lamb and rice. I feed her according to the directions. I did the gradual change not to disturb her system. I noticed her stool got very runny about 4-5 days into the switch and as she got on more of the Nutro, it became worse. I contacted Nutro who said as long as it wasn't like cow pies, she should adjust to it. Well it stayed about the same. After almost 2 bags (37#), the pet store said it could be the lamb and rice so switched her to Nutro max puppy food and it is bad now. We are into the second week of it and she is starving and the diarrhea is still bad. I am at a loss now of what to put her on. And if i have really messed up her system.
Reviewed April 13, 2010
This is the Nutro Natural Choice Large Breed Puppy Food. We have been feeding our yellow lab Nutro's natural choice large breed puppy food for the past 7 months. Last week, she started with exploding diarrhea and vomiting. I immediately stopped her food for 24 hours and then proceeded to give her rice and chicken. I brought her to the vet and there were no parasites/worms in her stool. She continued with the rice and chicken and over this past weekend, we slowly started to incorporate the Nutro Natural Choice Large Breed Puppy Food back into her diet. Within 2 days, the diarrhea was back. After research on the internet, I was shocked to find out about these recalls. I called my local Petsmart where I purchased the food and they have not received any recall notices; however, they have received another call about a dog being sick from it. I will be returning the food tonight for another brand and will never go back to using Nutro brand. Between the vet visit, medication from vet and food (chicken and rice), I had to put out approximately $80. While this is not a huge amount, it is still very disconcerting.
Reviewed April 10, 2010
Nutro Lamb/Rice Small Bites made my Shih Tzu's sick! I have fed my dogs this food for years. 01/12/10, I bought 40# bag of Nutro dog food. Shortly thereafter, 7 year old Shih Tzu and 1 year old Shih Tzu/Mini Poodle mix were throwing up bile and food, had diarrhea and constipation, incontinence, excessive thirst and hunger, and irritable, although they had these symptoms mildly for at least a year.
In March 2010, after reading on this site that Nutro had recall of puppy food and that other Nutro food was still making dogs and cats sick. I suspected all Nutro food was poisonous. I called the pet store and they said to bring the bag for a full refund (which they did), as Nutro guarantees all their food despite purchasing 3 months ago.
Before going to the store, I researched alternative food as I did not want to purchase another bag of poison. To replace this food, I purchased a 6# bag of Wellness Super 5Mix Complete Health for $16 and immediately starting feeding to my dogs mixed with small amounts of container of remaining Nutro. The two dogs still had some incidents of symptoms for about a week and 1/2.
Within one week of being on just the Wellness food, all their symptoms are gone! They are happy, healthy, and full of energy. They no longer eat all the food in their bowls, only until they are full. Wellness is made by Old Mother Hubbard, Inc. in Indiana, which merged with Eagle Pack into Wellpet LLC in Tewksbury, MA. Please investigate Nutro and stop them from selling poison. I will be submitting a report to the FDA as well.
At this point, it is uncertain what damage the 1-year old suffered from the poor quality and poisonous food. She was fed the Nutro puppy food her whole first year. She now seems to be filling out and seems less anxious, so perhaps she is able to repair with proper nutrition. The 7-year old may be more at risk for permanent damage but until the investigation determines what is in the Nutro and why the food is bad, we will not know what to look for and will not be able to try and correct. So again please investigate Nutro and make them stop selling poison to our dogs.
Reviewed April 7, 2010
Our chocolate lab has been eating your Nutro Lamb and rice for large breeds for the past few years. After several months of him eating lots of grass, vomiting, his thirst, and last night, his renal failure, has made me come to the conclusion that it is his food. There is no doubt in my mind you are poisoning my dog. I will never trust your brand again, and will tell everyone I know to avoid it, due to the illness it has caused my dog. Last night was so scary, I thought we were going to lose him.
Reviewed April 7, 2010
I have been feeding my dog Nutro Sensitive Stomach for a couple of years. He loved it at first, then with just the most recent couple of bags of dog food, he has refused to eat the Nutro. He has excessive gas and thirst, and I have noticed a change in happiness. I just googled Nutro to send them a letter wondering if something has changed. From the numerous entries here, I am not the only one that has noticed something is wrong. I will be sending Nutro a complaint! My poor innocent dog is being poisoned by some cheap, probably Chinese, dog food!
Reviewed April 1, 2010
Nutro is poisoning our pets! They completely deny any responsibility and our pets are dying! Stop using any pet food produced by a company owned by Mars Incorporated. They are acting in a criminally negligent manner. Sales of their foods must stop until they can prove the foods are safe! Mars owns: Nutro, Royal Canin, Pedigree, Royal Canin, Cesar, Greenies and more! Spread the word! Stop buying their toxic pet food! Contact the FDA with your complaints.
Reviewed April 1, 2010
We recently purchased the Sensitive Stomach formula for our labrador from Nutro. We noticed weakness in her back legs, lethargy, excessive thirst, and a general disinterest in normal activities. She has also refused to eat it anymore but will consume a different food that our other labradors are eating.
Due to these symptoms, we took her to our vet, and he said that she's got bilirubin in her urine (a sign of liver problems) and her red blood cell count was low. He asked us if anything recently changed, and the only thing that has changed is that we've been feeding her this food. Unfortunately, we may be too late, but we have ceased feeding her Nutro products. Our vet said that if we have diagnosed the primary cause of all of these symptoms, we can possibly save her. We will never feed this brand to her again based on all of the other reports I've read here with similar symptoms.
Reviewed March 31, 2010
My dog has been having diarrhea and is vomiting. She has also been experiencing extensive thirst. She was on Nutro Natural Choice Lamb and Rice formula. She was also on Greenie treats. She has been sick for 4 weeks and we removed her completely off the Greenies for 2 weeks. We ended up buying a new batch of Nutro Natural Choice Sensitive Stomach formula. She is still having diarrhea and appears to be getting worse! I haven't taken her to the vet, but I will. I took a look to see if anyone else is experiencing the same thing and am very shocked to see how many recent complaints there were here about the food. She has been on this food since she was a puppy and never had problems before until recently. I'm switching her food asap!
Reviewed March 30, 2010
I do not know what Nutro pet foods did to the large breed puppy lamb and rice, but my puppy now has loose stools, throwing up, and he is itchy. He was fine when he first started on it but the last four weeks he has got loose stools, his fur looks dull and he has red spots on paws where he's chewing them due to itching. And today he is refusing to eat his Nutro food. I will never buy Nutro products again.
Reviewed March 29, 2010
In mid-November of '09, I purchased another 20 pound bag of Nutro brand, Complete Care for "Senior" cats. I went on vacation for 6 weeks, out of the country, and my son and girlfriend were taking care of my pets. When I returned home, I discovered that my 14 year old male cat was emaciated and not eating so I took him to the vet during the first week of January. A "full blood panel" test showed results that led the vet to believe that there was an issue with the Gall bladder and bile duct clog. However, the cat died before I could arrange for further treatment which would have involved further diagnostics and likely a surgery and hospital care. It was assumed that it was a matter of old age.
Two months later, I acquired a one year old female cat from a rescue organization. This new cat had access to some of the same food for about a week and promptly got sick and showed some of the same symptoms that the older cat had before he died.
This prompted me to suspect the food as the culprit, as it was the only common factor in this issue. Smelling of the food closely, revealed a chemical/mineral or "oily" odor so I set it aside, sterilized all of the cat's dishes and care items and switched to a different brand of cat food. However, the new cat is still awfully sick and will be at the vet for testing this week, although she does seem to be improving and is at least eating fairly well again.
I took a sample of the tainted pet food over to UC Davis Animal Health Laboratory for screening for toxins, in an effort to find out what is going on. I hope to have the results of those tests back this week. I was not aware that there had been issues resulting in pet food recalls until a friend mentioned it and when I checked Nutro's web site, I find that this particular type of pet food, "Senior" is not on the list of those that have been recalled by Nutro.
Reviewed March 29, 2010
Update: The sealed bag of Nutro Max Dry Adult Roasted Chicken that I had tested with a "Best By" date in Sept 2010 was negative for salmonella/e-coli, but it was not yet tested for zinc level. I just followed up with the lab and they will test the zinc level. This is crucial, especially in light of current lab testing elsewhere, indicating that currently purchased Nutro still contains toxic levels of zinc. Nutro's recall said the problem ended with products showing a "Best By" date of 8/22/2010, which is apparently not correct!
Important Note: The Pet Food Products Safety Alliance (PFPSA.com) has just posted a 3/22/2010 warning about Nutro Pet Foods! The independent laboratory they used reported a 3/12/2010 result showing another batch of Nutro food again shows toxic levels of zinc! In addition, the calcium to phosphorus ratio is significantly off!
How many more pets must die? How many more pet owners will buy toxic Nutro pet food? There is no excuse for Mars International (yep, the candy giant!), who owns Nutro, to continue poisoning our pets and then saying we can't prove their illness and/or death was due to the Nutro food, so they are not responsible!
Mars/Nutro, you have proven you cannot be trusted! Even after being caught with major food production problems, you still have not fixed your problems! I am out over $2,000 and almost had 1 pet die thanks to your poison! But I'm lucky. Other people's pets have died and many are still sick or dying!
Pet food oversight is inadequate. Stop the poisoning of our pets! Mars/Nutro, you should be held accountable! No excuse for your pet food production problems continuing. You've had more than ample chance to fix your problems! Class action lawsuits may be necessary, since you won't do the right thing on your own.
Reviewed March 21, 2010
Mars International, Nutro is a subsidiary of yours! Your pet foods are again making pets sick and our pets are dying! Take responsibility and start investigating what is wrong with Nutro pet foods now! You are responsible for our Nutro-related illnesses.
Stop saying you've had no consumer complaints! That is a lie! Be responsible; fix the problem, cover our vet bills, implement quality control measures to ensure your products do not continue to poison our pets! Start by documenting our calls--take our names, get the best by date from our packaging, take our lot number info, and fix your problem! Stop the unnecessary suffering and deaths!
Reviewed March 20, 2010
All 3 dogs are vomiting. They've been refusing to eat Nutro dog food. They are experiencing flatulence and excessive thirst as well. We just started a new bag of the dog food. We've fed them Nutro for years.
Reviewed March 19, 2010
I posted my story about my sweet 4 year old boxer, Buster, who died in December of acute renal failure. Just an update: I informed Nutro right away of what happened. They were very defensive but said they would mail out a bag for me to return some of his food so they could test it. We fed him the Nutro Lamb and Rice large breed. They also asked me to copy all his vet records and the vet bills ($2700) associated with his renal failure.
After consulting with my vet, I contacted an independent lab to see about testing the food myself. The lab informed me that dog food companies are very vigilant about checking for melamine and that was the only thing my vet could think they should test for which would cause renal failure. Several weeks later, I heard from Diana at Nutro who said the food tested okay (of course they'd say this) but that she would turn our claim over to their insurance carrier anyway.
The other day I received a letter from their insurance saying that since food sample tested okay, any claim for reimbursement of our vet bills was being denied. I still believe it was the Nutro food that killed him and I will always believe it. I tell everyone I know who is a dog lover to not feed Nutro. I cannot believe there have been so many more cases of pets becoming ill and dying because of Nutro since our Buster died in December. It's such a tragedy.
Reviewed March 18, 2010
My Siberian Husky had been eating Nutro Natural Choice for Sensitive Stomachs for years. Well, in July 2009, she started with seizures, urinary issues, excessive drinking and nasty diarrhea. We would get it better with antibiotics. We had two other dogs on this as well but due to the cost, we changed them in June to a different brand, hence, why they are still alive today. Anyway, Allie would keep having these spells that the vet would say was just old age. She was 10 years old.
Finally in Sept, we had to spend hundreds of dollars on all kinds of meds due to crystals in her urine, seizures. She got better for all of two weeks and then the morning of Nov. 9th 2009, she passed away just out of the blue. The vets said due to being poisoned. I have spoken to Petsmart about the food contamination etc. and they of course denied it. But after seeing the website for all the Nutro complaints and pets lost I believe it was the food. At $50 a bag, you would not think that it would kill your pet!
Reviewed March 18, 2010
Within the last 3 months, I switched my 13 year old Jack Russell over to Nutro Natural Choice Senior dog food. At which point, I started noticing he was eating grass and weeds in the morning and regurgitating the grass back-up. Today, I went on-line and searched for topics/discussions on dog vomiting with grass eating. There were many postings on the aspects of Nutro brand dog/cat foods and related pet illness/sickness. It did not dawn on me, it coincided with the change in his food.
My wife purchased a brand new bag of Nutro on Monday, 03/15. I was amazed to discover inside the newly opened bag, two (2) candy wrappers for 'Fazer Mule' Orange-Mango'. I have never heard of this candy; however, I did read that Mars Corp. purchased Nutro Inc. Now, I am very concerned for the safety and well-being of my dog. I will be contacting Nutro and then return this product for an exchange to a different brand.
Reviewed March 12, 2010
In December of 2008, I bought an AKC registered Yellow Lab from a well-known breeder. I started my dog on Nutro puppy food and mixed it with the food she supplied to get the puppy use to the new food. I took my puppy for a complete physical within 4 days of getting him and he was perfectly healthy. After about the first month, my puppy had bouts of diarrhea and accidents in my home. I took him back to the vet and they did a stool sample and said he had a parasite. My puppy went on antibiotics and all seemed well for about a month.
The diarrhea came back and I switched him to a homemade meal of chicken and rice for a week and all seemed fine again. I switched him back to the dog food and he continually got diarrhea, but now he also was breaking out in a rash on his groin area. I took him to the vet and they gave him a topical spray to help with the itching.
At this point, my puppy was 8-9 months old so I switched his food to a different brand and a specialized diet of venison and potatoes. This helped him for the first couple of months but then he began to itch and his groin area broke out in a rash and turned a gray color. I took him to the vet and they thought he might have allergies.
This continued until he was 1 1/2 years old. I wonder if the reaction to his dog food when he was younger could have an effect on his immune system and maybe broke it down to a weakened state? The breeder I got him from has had 7 litters of puppies with the same male and female that my dog came from and not one pup has had allergies thus far. I do not want to place blame but there is a "what if" factor!
Reviewed March 10, 2010
I purchased Nutro dry dog food. Awhile after my dog started eating it, he developed toxic food poisoning symptoms. Some of the symptoms include raised temperature, disinterest in food, fainting, nausea, nerve damage to legs. I strongly believe these symptoms were caused by the food he was eating as we had only just changed his food and everything seems to tie in. I still have the biscuits. I was wondering if I send them to you, would you be able to test it for anything that could have poisoned him? The vet treatments have come to over $900 and we have suffered severe emotional distress.
Reviewed March 10, 2010
I have fed my dogs for years on Nutro Lamb Rice Formula. Recently, I noted that my dogs continued to be hungry after a meal, as if the Kibble was not as filling. Also, there has increased drinking amongst all three, and then one by one vomiting Kibble and yellow bile, constipation and gastro upset with a lot of flatulence and belching. There is definitely something wrong with this Kibble. After taking the first dog off and feeding boiled rice and chicken, she was fine until I resumed using the Kibble, same with the next female who became ill also.
Now today, my 100lb boy is lying lethargic and white gummed on the couch. Now, I have no doubt now that it is a result of the Kibble. I am just mad at myself that it took me three days and three dogs being sick to figure this out. Google "Lamb Meal" or "meat rendering plants" and see what it really is that is in the "lamb meal". I was sick to my stomach when I saw what I have been feeding my dogs. It is no wonder that they are ill right now. But never again will I feed Nutro Products or any pet product made by Mars.
Reviewed March 10, 2010
My cats eat Nutro Natural choice dry cat food. They recalled the food last year saying there was a problem with the minerals that were added. When they began selling the food again, the packaging was completely different. The old packaging said their food was 'low in magnesium' for certain cats that might benefit from this (urinary tract problems). The new packaging did not disclose this nor did it list the magnesium content on the packaging. After many emails, they finally answered me and said they increased the magnesium.
My cat would not switch to another cat food and I could not find another with low magnesium. So now, my five year old cat has urinary tract problems. Did not have a blockage, but came very close. The vet bill was over $500.00. He has to eat a special diet prescribed by the vet. It is very disturbing that they changed their formula without advising people. I cannot imagine how many other people have cats that are now having urinary tract problems because of this. I had over $500 in veterinary bills. They hook your cat on their food and then make changes to their formula that cause harm to your pet.
Reviewed March 10, 2010
Reply from Nutro to my 3/7 inquiry asking if they use hydrolyzed vegetable protein (full text of my website inquiry to them was quoted on my previous post here). This is what I got: "In response to your email, thank you for taking the time to contact us. We do not use hydrolyzed vegetable protein in our products."
Well, we have that in writing from Nutro so they are certainly implying the HVP recall does not have any bearing on the pet foods. I wonder if the statement is also true for the other Mars owned pet food companies: Pedigree, Royal Canin and Whiskas?
Reviewed March 9, 2010
An update to my February 24 post about Nutro: My cat sickened and hospitalized after eating Nutro Max Dry Adult Roasted Chicken seems to be recovering, since her 2-day hospitalization. We've spent a lot of money because of whatever the contamination is. This time, we almost lost our beloved pet. I'm so sorry for those of you who have lost your pets- the companies responsible need to investigate & be held accountable for what their actions (or inaction) have resulted in.
From what I'm reading, many people feeding Nutro pet foods have mysteriously found their pets seriously ill, with no follow-up or concern by Nutro that I am aware of. I am still awaiting testing results of a sealed bag of Nutro food with the same "best by" date and lot number, so maybe we'll find out whatever Nutro doesn't care to investigate or admit this time. I find it unacceptable that a huge conglomerate like Mars, who owns Nutro and many other pet food brands, appears to show absolutely no concern for our repetitive complaints about our pets getting ill on their foods! Shame on you, Mars!
I first contacted Nutro over a month ago, but I doubt they documented my calls. Recently, there has been a new FDA recall involving human food products containing Hydrolyzed Vegetable Protein (HVP) that might be contaminated with salmonella. This same ingredient is commonly added to pet foods, but the FDA allows the pet food labels to identify it as "natural flavoring"! Since the bags of Nutro I recently purchased (which made my cats sick) have highlighted on the bag "Improved Taste- New Look" and they do list "natural flavoring", this may actually be related to what is harming our pets.
I contacted Nutro via their website last night and sent this: "Do any of the Nutro pet foods use the hydrolyzed vegetable protein that was just recalled (human food involvement) due to possible contamination? In particular, I want to know about Nutro Max Dry Adult Roasted Chicken. Over the last few weeks I have contacted Nutro multiple times, both on the phone & via your website, because 2 of my cats became ill shortly after eating from recently purchased bags of Nutro food. Please tell us immediately if you use this recalled flavoring agent HVP. This inquiry is being copied to several groups that are concerned- we know it may just be listed as "natural flavoring" on your actual packaging."
I have been home all day and have not received any response from Nutro via email or phone. I have also contacted several other entities, trying to find out if this tainted ingredient is indeed in the Nutro foods making our pets sick. I will update here as I learn more. Nutro has publicly denounced this site, implying we're just a bunch of complainers with no proof of anything. I challenge you, Mars/Nutro, with the deep pockets, to start documenting our calls and complaints. Start tracking them for possible trends that just might alert you to a problem with your products that could be making our pets sick! Or even killing some.
The repeated "we've received no complaints" is not true and we're not happy to keep reading it. Yes, it might cost you money, but isn't it time you started to build a solid reputation again with us, the common people, who actually buy your products? Unknown long-term prognosis. I am so sad to see the continued complaints from people with ill/dead pets, who have been using Nutro pet foods. Mars- stand up and do right by us!
Reviewed March 8, 2010
Over the past two years, we were feeding our 100 pound German shepherd a raw diet. But due to the cost, we took her off of that and put her on Nutro Max which we thought was a well-balanced diet as she did very well on that in the past. Over the month or so since migrating her over, she has been throwing more frequently than ever before and had loose stools. Out of concern for her, I spoke with the owner of a dog health food store (where we were buying the raw foods), and he took me to a website that listed the ingredients for Nutro Max. They have changed a lot since they were purchased by Mars and not for the better. She is coming off this food ASAP and as recommended by the same store owner, we are putting her on California Natural. To this date, I cannot speak of long term issues that our dog may have. I hope we got her off this food in time.
Reviewed March 6, 2010
I wrote to you on February 14, 2010. I said that my two cats were very ill. On February 17, 2010, they both passed away. Annie was 19 years old and Salem was 10 years old. I purchased Nutra Max Indoor Weight Control chicken flavor dry cat food on January 13, 2010 at PetSmart. I purchased Whiskas Temptations chicken flavor cat treats at Wal-Mart on January 24,2010. At the time I did not know this that both products are made by Mars Company. Both cats became very ill. Salem was taken to the vet. Tests and x-rays were done and I was told that he had a high elevated calcium count. The vet said that may indicate he ate rat poison. Both cats stay indoors. He spent 4 days at the vet. He refused to eat and drink. He lost half his weight. Annie was taken to the vet 5 days later.
Blood test was done and I was told she had kidney failure. She also refused to eat, but would drink water like she could not get enough. She lost half her weight. All her life she always weighed around 8-9 pounds and was active, she was down to 3 pounds when she passed. Her last days on earth, she suffered.
I called Nutra and spoke with Nicole and she swears it is not their product. They tested the 2 cups that I sent. I told her if it was only one cat I would believe her and it may be something else, but two cats something is wrong. I asked her many times how safe the food is and she assured me it was safe. She tried to tell me Salem had cancer. I know they will never admit. Nicole suggested that I take the cat food to PetSmart for a refund. Nutra just announced a recall on their cat food and the bag that I have matched the UPC code, but the expiration date. I called Nicole and she assured me that my bag was fine.
The dates are May 12, 2010 and August 22, 2010. My bag is September 1, 2010. I'm sure I've bought those dates before my present one, but have no proof. The recall is due to incorrect levels of zinc and potassium. The symptoms your cat may have are not eating, losing weight, vomiting and diarrhea. My cats had those symptoms. I know nothing will bring them back, but something needs to be done. This company needs to be accountable.
Reviewed March 5, 2010
I purchased a bag of Nutro Max Cat Roasted Chicken Flavor dry cat food on Feb 17, 2010. After about a week, my cats developed severe diarrhea and to a lesser degree vomiting. I, like some of the other complainants on this site, have never noticed a problem with the cat food before then. My cats have been eating this food for approximately two years. My cats getting that ill on the food prompted me to inquire about another recall on Nutro pet foods. There apparently has been a recall on the cat food that I fed them with expiration dates ranging from May to August 22, 2010. Apparently the company didn't recall enough of the tainted food or has had another "mistake" in manufacturing. The FDA website lists all of the UPC codes involved in the recall. The bag of food that made my cats ill had the same UPC code as what was recalled, but an expiration date of Sept. 1, 2010.
I did take the bag back to the store where I purchased the bag. They gladly exchanged the remainder of the Nutro for a completely different brand of food. My cats seem to be doing better, and their stools are firming up. To me, this is conclusive evidence that the cat food is somehow tainted.
With all of the complaints that I'm seeing on the Consumer Affairs website, there are more complaints and sick animals than the company is admitting to. Their website and the FDA website both say that they have not had complaints of sick animals. I know that they have one complaint now, I have it documented. I filed a complaint with both the company and the FDA; however, I have not had a response from either.
I think that I caught the tainted food in time to keep my animals from having lasting damage. However, as severe as the diarrhea was becoming, I would be concerned about other people's animals that weren't watched so closely. There may be many dead animals if more of the food isn't recalled.
Reviewed March 2, 2010
I was totally unaware of all this controversy over Nutro dog foods. I thought I was feeding my dogs a well-balanced good dog food. My husband has been saying for a couple years now that our dogs throw up more than any he has known. I never thought much of it before but for the past 6 months to a year, I agree with him.
Our 2 dachshunds throw up yellow bile at least 2-3 times a week. It's always the same times, early in the morning. I also have noticed in that time that they both seem to drink an excessive amount of water. Neither show any other sign of illness. I was beginning to think it was an allergy but then again why would both dogs have the same allergy. We started cutting out dog cookies, raw hides and raw vegetables with no results. I decided maybe a food change was in order.
In looking into foods for sensitive stomachs, I discovered that the Nutro chicken is recommended for sensitive stomachs. My dogs have eaten the chicken, lamb, and most recently the senior formula. Completely by accident in my investigating food choices for my dogs, I came across all the sick and deceased dogs allegedly from Nutro products. I was totally devastated when I realized all my dogs symptoms were the very same with all these other dogs have experienced.
I know as of yet nothing has been proven but come on. How can all these dogs have all the same symptoms and the one thing in common is the Nutro food? On my way home from work tonight I stopped at our local feed store and bought a new brand of dog food and threw out what we had left of the Nutro. I know it isn't recommended to just switch food without doing a gradual change over, but I will never feed my dogs Nutro again. I don't care if nothing is ever proven.
To me it's too much coincidence and I will not put my babies at risk any more than I already have. I just hope whatever that horrible food was doing to their intestines and organs that there is no permanent damage and a new healthy dog food will stop their vomiting. I hope the investigation into the Nutro company continues. I would hate to think of any more dogs suffering because of this food.
Reviewed March 1, 2010
I was recently recruited for a pet food focus group. The study had samples of food to feed to my dog. I wasn't told the name of the company. I became worried when they wouldn't tell us what company it was. The ingredients on the test packages revealed that both bags were Nutro dry dog foods. I have had one of my dogs end up with a serious bladder infection and a vet bill of $700 two years ago due to Nutro Max Senior. I told the focus group organizers that I am withdrawing my pet from the study. There is no way I would feed that crap to any of my dogs after seeing what continues to happen to pets around the country.
Reviewed Feb. 26, 2010
Both my cats have stopped eating the Nutro Max Cat Adult dry food I purchased from Petland on 2/7/10. One cat had bloody, foul smelling feces, so I took him to the vet. His blood test did not show anything wrong. Both cats are vomiting, have stopped eating and have lost dangerous amounts of weight. I called Nutro and they claim they cannot do anything without the batch information from the bag the food came in. (They did offer me a refund on the purchase price of the bag of food in question.) Because my cats are normally aggressive eaters, I pour the food in a plastic bin for storage and throw out the bag immediately. If anyone has a bad bag with a batch code, you might try contacting Nutro.
Reviewed Feb. 24, 2010
I bought Nutro after salesperson suggested it for the first dog my family adopted, a healthy yellow lab, 2 years old. After a few months, she started acting sluggish and within a few weeks she could barely get up. I had her to the vet who could not determine what the cause might be. On her last day, she seemed to be acting fine. We had to go out for about an hour and came home to find that she had bled out. Our vet told us she probably ate rat poison. We were very saddened by this as Sadie was our first family pet, and we could not figure where she ate the rat poison because we had never bought any. She was crated when we were not home. No cleaning supplies were ever left out, as we have small children.
A few months later, we adopted a healthy lab puppy, again went with Nutro and the very same thing happened with Cody. Cody suddenly started urinating blood, but the vet could find no cause, gave antibiotics and sent us home. In less then a week, Cody also died. He was not eating well, and in his last few hours was not breathing right, and could hardly stand. It's a horrible thing to think you caused the death of 2 wonderful pets that your family members were just beginning to know. The vet says we somehow must have poisoned our pets. I don't know anything that could be further from the truth! I now believe that Nutro foods, pushed on us by salespersons that were pushed on by Nutro, caused the death of Sadie and Cody.
Reviewed Feb. 24, 2010
This is follow-up on my Nutro Max cat food complaint. I took my cat to the Emergency Hospital Sunday morning since she still wouldn't eat. They put her on an IV & force fed her. Blood work now showed elevated bilirubin, which vet said is expected with not eating/drinking since the suspect Nutro food. I called Nutro again (3rd call) on Mon 2/22 & got Diana. Now the story by her is different. Now she says the Nutro Max I used was not changed at all, but they ran out of packages & used old packaging so they wouldn't have to stop sales! Now that's reassuring. It's not!
I reminded her the package says "Improved taste" & both she & another Nutro phone rep previously confirmed the formula changed with additional chicken meal. I guess I need to start recording these conversations.
So my cat was now hospitalized 2 days & force fed. Vet bills for the 2 cats sickened after eating the recent Nutro are now about $1500 & I am getting the food tested by an independent lab, at extra cost. My cat is home & eating a little on her own. I'm tempting her with stinky wet food & it seems that helps. It is worth the expense to see if Nutro does actually have another production problem. I want to save pet lives! Too bad when we call them to advise of the food problems they do not want UPC codes or lot identifiers. They don't want to even check.
I don't know about you, but when we have pets get sick from food, I want answers & a company that cares about doing what's right. If there's a problem, investigate & fix it to avoid sick and/or dying pets.
Will my cat make it through this? I sure hope so. She is much loved. I have several investigational entities working on this, trying to figure out what's wrong with the food. I wish Nutro/Mars was part of that team!
Reviewed Feb. 21, 2010
I had my female cat worked in by my vet on Thursday, 2/18. She ran blood work, xrays and subcutaneous fluids since my cat hadn't eaten or taken water in almost 48 hours. Initially, they did not run a urinalysis since my cat has never had a urinary tract infection. After speaking with the vet, they ran the urine test and found blood/bacteria in her urine. They gave an antibiotic shot and sent us home with 10 days of further antibiotics. That was end of day Thursday. That evening one of my boy cats started to have bloody diarrhea that had the worst smell I have ever experienced. Friday morning, he had the bloody diarrhea again and I took him to a different vet since my regular was booked up. That vet ran detailed blood work and smears on the fecal matter.
Even the vet commented on the foul smell of the diarrhea. The blood work appeared fine, but exam showed abdominal distress/intestinal swelling. It appeared the food has caused his digestive problems and we were given medication for him to reduce the symptoms. So 2 of my 3 healthy pets have suddenly had blood in the urine or feces after eating the recent Nutro "improved taste" product!
Considering the recent recall of Nutro products because of serious excessive zinc and inadequate potassium, I have no idea what else they may have done wrong. There are way too many complaints about their food. I am taking my still very sick girl to an emergency clinic tomorrow. Could this be salmonella? Nutro has had a recall in the past due to possible salmonella contamination. I will ask tomorrow at the emergency hospital.
Reviewed Feb. 20, 2010
His stool smells bad. We have him on antibiotics right now. Since he is a diabetic, we are quite concerned. We are switching brands after reading the experiences of other pet owners. We are not going to risk our pet's live over bad pet food. He is sick and may need more medical care. He has diarrhea and has soiled himself and his bed. He is not easy to deal with and this situation has made it worse.
Reviewed Feb. 18, 2010
My 3 cats are my children, so I feel it's worth the extra cost to feed them premium cat food. I have fed them Nutro Max Cat Adult Roasted Chicken dry food for several years and they loved it. Recently I started feeding them from a new bag and noticed something alarming. They would rush to the food bowls and when they got close, they would look at the food and walk away without touching it. I saw the bag now says "Improved taste-New Look! " and I was worried about what they changed. I called Nutro and was told by the female answering the toll-free number that they don't use preservatives and sometimes the product gets hot during delivery and may have gone rancid. She told me to get Petco to exchange my bag for another with a different "Best by" date. She told me the only thing they changed was to increase the amount of chicken meal, but nothing else.
My local Petco only had bags with the same "best by" date as mine, so I had to drive 25 minutes to another location. I opened the new bag and got the same reaction, my cats would not go near it!
I called Nutro again and told the girl I was very alarmed and insisted she take my complaint further. I was no longer going to use their product and I was switching my cats to Innova. She said nothing of any known problems with their food and assured me she would pass on my complaint to her superiors.While I was at Petco last night, an employee was talking about a friend's cat, who used the same food I did, had recently started getting sick and she changed to another non-Nutro food.
The pet store told me it's easier on a cat's digestive tract to mix a little of the existing food with the new food I was switching to for about a week. All my cats (almost 8 years old) are indoors, healthy babies and have regular vet check-ups. My girl went to sleep on my bed early last night and hasn't left the bed for over 24 hours. She obviously doesn't feel well and I am taking her to the vet tomorrow morning. I will have her checked for kidney/liver function and her blood for inappropriate zinc/potassium. Her teeth were cleaned late June and I had the extra pre-anesthesia testing done beforehand , so we have a benchmark on those blood levels. She was fine, so if anything dramatic has happened since then, I will have the Nutro food tested.
When I tried to call Nutro today about my sick cat, they were closed and I sent my concerns via their website. But then I happened upon all the complaints here on ** and I am terrified she may have liver and/or kidney damage as a result of their food. Why didn't they ask me to send them a sample for testing? Why didn't they mention possible toxicity due to their excessive zinc and/or low potassium level problems? I had my bag and they didn't mention any possible problem, other than rancidity. They assured me their product was not changed at all other than additional chicken meal! I know they don't want to lose money and openly admit they have a problem, but I don't want to feed toxic food to my feline children! They should have been willing to investigate my 2 calls about this. I hope it's not too late for any of my fur-babies, but I will not use Nutro again. Since Mars bought the company, it appears that quality is no longer crucial.
Reviewed Feb. 14, 2010
At this moment I am dealing with two ill cats. I think this is related to tainted cat food. I purchased Nutro Max Indoor Cat food chicken flavor and Whiskas Temptation chicken flavor treats. I wish I knew which one for sure and need to have both cat food tested. Both cats have kidney failure. Both cats were vomiting. Both cats are not eating as of now. Both cats were taken to the vet. And tests were done. I have both cats at home and it is heart breaking to see them just waste away. Both cats were happy and active about two weeks ago. I have called Nutro Max and they are sending me a container so I can mail 2 cups of their cat food they want to test. Whiskas I have e-mailed and have not gotten a response. Just some closure, I would like to know why they both became ill.
Reviewed Feb. 12, 2010
About two years ago my 3-year old Bullmastiff died suddenly. I believe it was due to Nutro food. The day started like any other. Stella got her dinner at around 6 pm just like every other night. I had just opened a new bag of Nutro dog food. Within 3 hours of her eating her dinner she was throwing up. She was thirstier than I had ever seen her, continuing to drink water and then throw it up. She was shaking.
This went on throughout the night. My biggest regret happened next when I got up the next morning and saw her still as sick as she was. I had just started a new job and was afraid to call out of work, so I proceeded to go to work and figured I would take her to the vet when I got home. She never made it. I had my mother go to my house to check on her while I was at work and she was dead. So in less than 24 hours my dog was dead. The vet had no real explanation, just a list of possibilities. I did not conduct an autopsy, although now I wish I did. My heart broke and ached for weeks--and still does to this day. After researching online and seeing similar stories of other dogs that were on Nutro, I figured I should share my story. I believe that there is something terribly wrong going on and something needs to be done! A 3-year old dog doesn't just die like that one day out of the blue! It just doesn't happen. No words can describe the loss of my best friend Stella!
Reviewed Feb. 5, 2010
I have a 4 year old pit bull, and since I worked at Petsmart as a teenager I started her on Nutro Natural Choice Lamb and Rice as a puppy. The Nutro sales person pounded it into the employees' heads that this was absolutely the best food out there. She did fine on it for a couple years, then I accidentally bought a bag of chicken instead of lamb. She started vomiting bile before she would eat in the morning for a couple of weeks and I brought the food back. I assumed it was an allergy to chicken, but still was scared to go back to Nutro products until recently.
I have had a lot of issues with food. The really good food often causes loose stool, so I decided that I would go back to the lamb and rice since she did well on it as a puppy plus the Nutro sales person they had at Petsmart talked me into it, again. At first her stool got much better and I finally thought I found a great food for her until a little over half of her 40 pound bag was gone. Now we're right back to the vomiting. I thought a couple days ago it was just coincidence, but she has vomited the past 3 nights before eating. I'm very upset with this company and my vet doesn't like the food either. She said many dogs will do fine on it for a while and then developed a lot of issues that were easily resolved with a diet change. I will never feed my dog this food again and I want to tell everyone to do the same if they love their pets!
Reviewed Feb. 3, 2010
In 2008, my 14-year old shepherd-collie mix died. For the first 7 years of his life, he had had repeated urinary incontinence (bed-wetting) issues, and I spent probably thousands of dollars taking him to vets. No vet ever established the cause of the problem and few treatments helped for long. He had blood in his urine and would pee in his sleep. Now I have a shepherd-husky mix that is one year old and starting to have the same problem! He is not in any way related to my old dog. What is the connection? Nutro Natural Choice Lamb and Rice dry dog food!
I have finally figured it out! It is the only possible connection as I live in neither the same house nor even the same town as before. I don't use any harsh cleaning products either. I have switched my dog's food permanently. When my old dog was 7, I remember I had changed his food to a different brand with fewer calories and without me realizing it that "cured" him.
Physical damage was repeated painful bladder problems, damage to furniture and rugs with urine and blood stains, thousands of dollars in veterinary expenses, and now, emotional damage from realizing I was inadvertently poisoning my poor old dog with what I thought was a premium dog food. I will never use Nutro again. I am now throwing away a 17.5-lb bag which cost $35.88 plus tax. I hope the company goes out of business. I will never buy anything from China again. I make sure the dog food I buy now has no ingredients from China.
Reviewed Feb. 1, 2010
Our cats have been on Nutro for years. But recently, we bought a new bag and they began throwing up. We returned the bag to the pet food store and they said they have had numerous complaints about Nutro food recently and are going to stop carrying Nutro because of all the problems. We switched to Natural Balance and the cats have been fine since. Thankfully, I think and hope we caught the problem before any long term problems could occur.
Reviewed Feb. 1, 2010
On December 28th 2009, we switched our beloved 7th month old puppy Guinness to Nutro Natural Choice Large Breed Puppy dry food. Within 3 days he went from a happy, healthy wonderful puppy to vomiting foam and food and lethargic. At first we thought we had caused it by switching his food too abruptly. We spoke to the vet who told us to watch him, see if things got worse (vomiting more profusely/often) and if so to bring him in immediately. On December 31st, the vomiting was considerably worse and we took him in at 2am to the emergency vet hospital. When they admitted him they did blood work and x-rays. The blood work came back showing complete renal failure with numbers that were off the chart. We were beside ourselves to watch our pet suffer like that.
The Vet immediately stated that he had been poisoned and figured it was something around our home. In our home we only use organic cleaning products which he never got into. I had been home constantly with him based on house rest for pregnancy, so I knew exactly what he had been doing. Within 24 hours, he passed away. To this day I know something was terribly wrong and I held onto the dog food because that was the only variable that changed just truly believing something was wrong. The costs for care were obviously not inexpensive however I did not care at the time because I just wanted our puppy better! I still have all receipts for care and have the vet records and food stored away.
I read your stories tonight and felt compelled to share mine. Immediately after he passed, I looked for similar stories and did not find them until now. I would like to have the food tested but do not know where to turn.
Reviewed Jan. 23, 2010
In October 2009, we bought our usual bag of Nutro cat food from our usual pet store. By the end of October, one of our cats, Noodle who is 9 years old, was peeing everywhere and throwing up food a lot. We took her to the vet where they found blood in her urine. Although the urine did not culture to show any bacteria, the vet sent us home with a 3-week dose of antibiotics assuming it was a urinary tract infection. Two weeks after, we finished giving Noodle the antibiotics and she started acting odd. She was lethargic and stopped eating. This behavior came on slowly and after about two weeks, we realized that there was a problem.
Just then, we saw a posting from a friend on Facebook that her mom's cat had gotten very sick and they thought it was from eating Nutro cat food. She described the symptoms which matched what we saw in Noodle. We went online and saw that there had been a recall the previous May and that people said that as soon as they stopped feeding their cats the Nutro, most of them improved. So that's what we did, we switched both of our cats to another brand and waited. Noodle did not improve so we took her to the vet again. In the exam room, we learned that she had dropped from 11.6 to 8.9 pounds. And we were startled to see how yellow she was. She was completely jaundiced. An ultra sound of her liver showed quite a bit of fibrosis. The vet put her on round the clock IV fluids expecting to clear up the jaundice in a few days.
Eight days later, she was still very yellow and still very sick. We requested a Zinc test since that is what we have read is the issue with the Nutro food. After a week off the food and several days of IV, they drew her blood for the test which came back at .9 for zinc which is the highest level in the normal range. We took our younger cat in, she's 2 years old, and found that she has blood in her urine as the same condition Noodle had last October but her liver enzymes were normal. So we are hoping that we caught it in time for her. So far, the vet bills have come to over $1600. Noodle is home and we are giving her 6-8 pills a day and 300 ccs of subcutaneous fluids every day. She is finally eating a little because one of her pills stimulates the appetite but she is still very sick.
Reviewed Jan. 22, 2010
Two years ago, we were feeding our golden and lab the Nutro Natural Choice food. We were having a difficult time finding the type that contained rice and were told by the pet store that it was a problem that had to do with China not releasing rice for the dog food. I looked online and found the horror stories about the dogs who had become sick from the Nutro. My dogs had been having the exact same problems as the dogs on the blogs but I had just thought they had eaten something bad or had a stomach virus. I immediately took them off the Nutro and switched to Natural Recipe Lamb/Rice and within 48 hours they were no longer vomiting nor lethargic with diarrhea and uncontrolled urination. Just last week, my husband picked up some dog food and mistakenly bought Nutro. My dogs have been eating it for two days and are having the same symptoms as two years ago. I hope the FDA continues to look into this company before more dogs are sickened.
Reviewed Jan. 22, 2010
We have been feeding our golden retriever Nutro Natural Choice for Seniors for the past year. In late fall, our dog began vomiting and we spent $600 on tests at the vet. None of the tests revealed any health issues. Unable to eat, the dog lost approximately 12 pounds and was put on anti-vomiting pills.
We began feeding him table scraps and canned dog food to coax him to eat, which he did. Then when things seemed better and the vomiting had stopped, we'd start reintroducing the dry Nutro, and once again he would start vomiting. I reported to the vet that it seemed the dog was worse every time we restarted the Nutro dry food. When the vet asked me to get the ingredients for the food, I went online. I was shocked to see all of the vomiting claims reported by dog owners using Nutro.
We have taken our dog off Nutro and the vomiting has completely stopped. I only wish I had known of these claims sooner so that my dog would not have suffered for so long. It was heart-breaking watching him decline.
Reviewed Jan. 14, 2010
I've fed my older Golden Retriever Nutro Ultra dry dog food for several years. She occasionally has had bile vomiting episodes, which the vet attributed to a sensitive empty stomach. In mid December, we bought the regular Nutro Large breed food, and within about a week, both of our Retrievers were vomiting bile once or twice a day.
This got worse over about two weeks, and both dogs became lethargic, so I took them off the Nutro and fed them plain (human food) boiled rice and chicken. The vomiting stopped within 24 hours of the switch. I've now weaned them onto California Naturals Lamb & Rice and still no vomiting. Their energy levels have increased and they are more alert now.
Reviewed Jan. 10, 2010
My 5 year old chihuahua suffered an intestinal blockage, after eating a Greenies dog chew. I bought Greenies, because the bag described the product as easily digested. After 3 days of suffering, it was finally determined she had a blockage. The vet bill was over $1,000.
Reviewed Jan. 9, 2010
I purchased Nutro Natural Choice for Seniors dog food on Oct 16/09. (Product Code 79100511605). In early November, my dog started vomiting bile. I thought it was due to one of my kids feeding her something from the table or from my dog missing either her morning or evening meal of dog food. In early Dec, she started throwing up her entire food that she consumed. I booked a vet appoint on my day off and later cancelled it as she did not vomit over the last 4-5 days and keeping everything down. During this time as well, she started getting into the bathroom garbage and eating/tearing apart the tissues, but I thought it was an attention thing (even though it was totally out of character for her) as I just started working. I noticed a drastic change on Christmas Eve, as she was very withdrawn and seemed antsy.
I gave her a bath which seemed to settle her down but at that time is when I noticed how much weight she had lost. She was previously 4.5-5 pounds overweight, so I never really noticed the change over the last couple of months as she seemed to be at a fit weight once again. I rushed her into the emergency vet on Dec 26 as she was very lethargic, not eating and not drinking.
From Oct. to now, she had lost 10 pounds weighing in at 14.5 pounds. The vet had noticed that she had an infection in her anal glands at this time, squeezed them out for comfort and gave me medication for anti-vomiting, Tylenol and an antibiotic for her infection. She noted that this would not cause the vomiting she was experiencing though. I decided to decline on the blood work at this time, as I was going to take her to my family vet the next morning to get blood work done there to find out if there was something else ailing her. I did not get a chance to do that though as she passed away at 5:00 the next morning at home.
Just last week, I gave my dog food to a friend of mine who as well has a senior dog as I did not want to see the food/expense go to waste. Within 2 days of feeding my dog food to her family dog, her dog was vomiting. She thought that maybe he was adjusting from switching dog food brands. Over the last 4 days the vomiting is still persisting. She now has taken her dog off the food. That is today, so hopefully her dog will recover if it is from the food. After searching through the net, is when I have now realized that there has been a lot of issues with the food.
Can anything be done as far as analyzing this dog food to find out if it was poisoning my dog and if so, what can be done about taking it off the shelves before more pets take ill or die and to make the company accountable? Can you please advise me what the process is to find anything out regarding this?
Reviewed Jan. 9, 2010
My dog has not been behaving the way he just to do, he was a very active dog, and was a little finicky about eating but he eat normal, a few months ago, we noticed that he devoured his food like I've never seen him before. Also, he's has been drinking very large amount of water and he just lays down all the time now, like he has no energy, his belly got huge and we had no idea what was going on, until I saw a recall article on the "Nutro Pet Food" then I realized that that may be the answer to our dog problem. I feel so bad by choosing that particular brand, but I thought I was doing the right thing. I just hope that my dog returns to normal once I change his food, and that there's no damage to his kidneys.
Reviewed Jan. 4, 2010
My dog had been eating Nutro brand dog food. She had been relatively healthy, but started to have (what were diagnosed as) bacterial infections where she would vomit and have diarrhea. On 12/17/09, my dog was extremely lethargic. I had to practically carry her to the car and had to lift her onto the front floorboard. Normally, she would jump up into the back seat, happy to go for a ride. I got her to the vet. She was dying. Her kidneys had shut down and her heart was failing. She was diagnosed as being poisoned.
Reviewed Jan. 1, 2010
I fed my Maine Coon cat Nutro Natural Choice for years. There wasn't any problem since he liked it and he seemed to be very healthy. I had put him on the senior formula just before they had the recall. I was told the senior diet was not part of the recall and I should not to worry. Then all of a sudden, they'd changed their packaging and I was told the formula had changed. They gave me a lot of coupons to use on my Nutro purchases.
I noticed right away when I started feeding him the new formula that my cat began to wolf down the new food. He'd just stand there and gobble it like a large dog gobbles their food. He could eat enough. This is very unusual for my cat since he nibbles and he doesn't gobble and gulp. The eating habit continued until he'd become grossly obese and so constipated, I thought I'd have to take him to the vet to get his plumbing going again.
So I bought a vegetable based hair ball remedy to get his digestive tract working again. It took my cat a couple of very large doses. His fur had begun to look really ratty while he was on the New Nutro diet. I changed his diet to another brand and have been monitoring him. He's eating normally now while being picky and nibbling.
He is no longer constipated whereas before,on the new formula Nutro, he had dry stools protruding from his anus and he could not pass them. His hair had gotten dry and was falling out while he was on the Nutro food. Now that he's on another brand he's beginning to look better. His fur is not so patchy but rather, it is glossier. No more constipation. Over all, he's much healthier.
The economic impact is that I had to throw out a $30 bag of food. I had to purchase a $15 tube of vegetable laxative/furball remedy to get his digestive tract moving. I had to pay for one vet visit at $70 to find out if he had a tumor in his abdomen. I'd had a cat several years ago that looked like this and it was due to a tumor. The vet says there is no tumor in this cat. Just too much fat and way too constipated.
Reviewed Dec. 31, 2009
Our beloved four-year old boxer died two weeks ago of acute renal failure. We fed him the Nutro Lamb & Rice. He was a very healthy, energetic, beautiful dog and 3 days later he was dead, just like Elizabeth's story. We are still devastated. We were thinking of contacting Nutro directly after we hear from Petsmart if they can trace the lot # on the bag of food we bought. We still have plenty of the food and were thinking of sending it to an independent lab for testing.
Reviewed Dec. 26, 2009
My cat has been very ill for quite some time now. She has been treated at a vet's for many months. All antibiotics prescribed did nothing. I was doing research online for cat vomiting and found the recalled cat food online. The product was familiar to me because that is what I had been feeding my cat when she became ill. Cat was eating Nutro Complete Care Ocean Fish Cat Food. I have not contacted the company as of yet. But I am searching for independent labs to test this food for the high levels of zinc. The date on the bag is Aug. 2009. I'm guessing that company had a lot more contaminated food than they admitted to. I have a feeling they are responsible for the sickness and deaths of far more animals than detected. I'm totally disgusted with the guidelines our pet food is allowed. I contacted CBS with this complaint because they were the ones that reported the recall last year.
Reviewed Dec. 22, 2009
My black Lab was recently diagnosed with Megaesophagus, a disease where his esophagus basically stopped working. He was hospitalized, had pneumonia because undigested food got into his lungs and after a week in the ER and a nearly $4,000 vet bill and doses of auto-immune drugs to keep the condition somewhat under control, he is okay. The disease seemed to get better after taking him off the Nutro food. And the only reason I changed his food is because he needs to eat "soft" food so it moves down his digestive track easier but the vet is not sure exactly what caused it. Have you gotten any reports of esophagus disorders related to the Nutro brand dog food? I've fed them Nutro Light, Nutro Lamb and Rice and Nutro Senior.
Reviewed Dec. 19, 2009
I have had my dog for 7 years and he has always maintained perfect health, that is until we started feeding him Nutro Lamb and Rice dry dog food. Soon after the switch, our dog (Happy) became sick. We took him to the vet, which cost us over $400 in tests. Temporarily, we started giving Happy a low protein food from Hills (Prescription Diet W/D). Happy got better. At this point, we had not attributed Happy's illness to the food. After all, Nutro is supposed to be high quality dog food therefore we started giving him Nutro again. Immediately thereafter, Happy started vomiting everyday. At this point, we put two and two together and switched him to Eukanuba (the one with ocean fish) and from that day to the present day, Happy has been fine.
There is no doubt in my mind that it was the Nutro food that was making Happy sick. This is not to blame the dog food company because it could just be that Happy reacts badly to one of the ingredients used in the formula; however, one has to wonder after reading of so many similar stories on the web concerning the Nutro. How many more untold stories must be out there? I don't usually write on these forums, but thought that if this contribution could just help one pet owner, then it would be worth it.
I used to be a loyal Nutro customer, but never again will I make that mistake. I am not a vet and have no vested interest in pet food companies. I am just a dog owner who went through the experience above. If you are experiencing similar situation with your pet, you may want to consider switching dog food right away. Don't wait like I did. I regret that my dog went ill unnecessarily as long as he did because I didn't switch sooner.
Reviewed Dec. 16, 2009
A salesperson in our local Petland was pushing some "All natural" pet food called Nutro. Our 5lbs Chihuahua is a big fan of Cesar, but I thought something that was healthier would be better for her. And it was, in the beginning. We bought a tray of the turkey bits Nutro wet food. Our dog enjoyed it. When I went back to buy more, their stock of turkey was out so I bought two lamb containers thinking our little pup would enjoy that as well. So, I fed her yesterday morning and when I get home from work, her face was swollen and she's got inflamed ears and swelling behind her ears. I went to put her dinner, same lamb food, and she won't touch it. Now I know something is up because she's quite an eater. I tried to get her to eat it, but to no avail.
I then tossed the Nutro and gave her some regular dry dog food. Usually, she'll scoff at dry food but she ate it right up. Whatever was in that Nutro lamb tray caused a serious allergic reaction in my 5 pound Chihuahua. So, I went online and looked up Nutro. Here we are. Stay away!
Reviewed Dec. 8, 2009
For at least six years, our pets were enjoying optimum health. Our household believed in and felt Nutro was a high quality premium food. We could not praise Nutro enough! We were extremely pleased and happy with the results achieved! When Mars took over Nutro, the product went downhill! Last November, our pets were vomiting after eating Nutro dog and cat food. We did not immediately make the connection to the food. The more we fed Nutro, the more (they vomited dry cat & dog food - Nutro Max] we would have to clean up from our rugs, stairs, floors, etc.
Our vet told us to stop feeding Nutro cat and dog food to our animals. He stated he would not recommend any cat or dog food unless it was tested. Shame on Nutro and selfish corporate greedy Mars. They were just trying to fatten their wallets and reap their profits at the expense of our poor defenseless animals! When we dialed their 800 number, they told us their food is safe! Then why have thousands of irate consumers complained? Our household believes the product had to be fermented and contaminated to make so many animals sick. Nutro (Mars) has the nerve to send us a coupon for a free bag of food? We can no longer trust Nutro or their products!
Reviewed Dec. 5, 2009
I've fed Nutro brand pet food to my dogs and cats for eight years. Initially, I felt their senior dry dog food with Glucosamine and Chondroitin added two years to my Dalmatian's life. It kept her hip arthritis manageable to allow her to live to age fourteen. Two years ago, I had a one year old cat suddenly act sick and poisoned. He died. I blamed myself as he was an inside/outside cat. He'd been fed Nutro dry cat food exclusively.
In early November, my two year old, neutered, male cat (also an inside/outside cat) first had an episode of diarrhea, anorexia and weakness for five days. I stopped his dry Nutro Max Salmon food and gave him another manufacturer's can of moist for stomach-sensitive cat food, supplemented with select table scraps to entice his appetite. He perked up and seemed to get over his ailment. I went back to feeding him Nutro.
My cat then disappeared indoors on Thanksgiving day. I thought it was because he was shy about guests. Day by day he became weaker with stiff-like back legs, only able to hold his head an inch from the floor. He couldn't coordinate jumping into the recliner as usual, falling backwards on to his spine. He deteriorated into not looking when spoken to and having a dull gaze with constant sleepiness. His hair was falling out in massive shedding. He laid in lethargy.
It finally dawned on me to do an internet search of Nutro pet foods. I found two lots of six pound bags of Nutro Max Salmon had been recalled during the summer. A called to my retailer revealed and they did pull Nutro products off their shelves. They did not have means of contacting consumers who'd already taken these products home. My only treatment was to stop the Nutro Max Salmon dry cat food. Knowing cats require immediate rehydration to stave off kidney failure, I then provided Charlie with wet canned tuna, turkey scraps, grated cheese and moist meat/egg/cheese/gravy combo cat foods from another manufacturer.
He slowly began eating and drinking again. Day by day, he's regaining strength, coordination and eye brightness. Five days after discontinuing the Nutro food, he's approaching a more normal demeanor with renewed appetite. Time will tell if any residual health effects remain. I've stopped any provision of Nutro pet foods and I'm telling my friends to do the same.
I filed a brief synopsis online at Nutro's website. A Nutro representative (MARS Petcare US) heeded my plea to call me, but seemed to want to discount my every detail. I replied that the FDA did have two lots of Max Cat Salmon listed as recalled and that my farm store confirmed they'd pulled Nutro products in the recent past. Nutro is sending me a container to obtain two cups of product for testing. Charlie had just finished a six pound bag, leaving me without that product or lot number to submit.
I will always save lot numbers and dates fed from this point forward. Reading the stories posted here and using your online links to resources appear to have saved my cat's life. Thank you! My farm store pet food supplier is taking our incident very serious. I believe Charlie ate one or more of the recalled six pound bags. We may have checkbook records to document dates of purchase. I hope our story helps you in time to save your pet's life.
Reviewed Dec. 2, 2009
My dog became deathly ill after eating Nutro dog food Natural Choice Small Bites. He began throwing up and then having bloody diarrhea and finally just blood. After three visits to the vet who ran numerous test blood fecal and x-rays, he received three shots and also was dehydrated. He was put on antibiotics and the vet finally changed his food. Did my dog start to get better? If I didn't react as fast as I did with getting him medical treatment, my dog would be dead.
Reviewed Nov. 25, 2009
When I adopted my Golden Retriever, Lucie, I wanted to make sure I was feeding her a good food. I chose to feed Nutro Natural Choice Lamb and Rice. I fed it to her for 4 years. After moving from GA, I continued to feed it. After a visit to her new vet, we were told that Lucie had some irregularities in her blood work. It looked like she may have some sort of kidney issue. Naturally, I turn to the internet to find a reason, someone to blame. I came across a lot of complaints about the food claiming similar issues. Being a skeptic, I took these complaints with a grain of salt and paid around $2,000 for a lot of diagnostics of which most were negative or inconclusive except one, Leptospirosis - positive.
After more research (using only government, university and AVMA information), I found that she most likely got this bacterial kidney infection from a tainted water source (such as a pond in GA where Lepto is quite common). The moral of the story is don't be so quick to point a finger at your dog's food. Dogs get sick just like people. There are a multitude of viruses and bacterial infections as well as food allergies and intolerance that pets can get that have absolutely nothing to do with the food you feed. These illnesses can have the same symptoms that a lot of people attribute to food.
A prime example is vomiting and diarrhea. Sure, it can be caused by food, but it can also be caused by any number of bacterial infections or overpopulation of beneficial bacteria in the gut, etc. The symptoms can last anywhere from 24 hours to 7 days or more. I myself have had the occasional stomach bug as I'm sure most of you have. Most people who think the food is the issue change their dog's diet within a few days of the onset of symptoms (which can cause problems itself), but if the bug was only going to last a few days, how can you be sure it was the food?
If your pet has a problem, take it to the vet. Do the tests, they're worth the money. Had I wasted time changing food every time there was a problem, Lucie may not be here now.
Reviewed Nov. 24, 2009
I have used Nutro Max Lamb and Rice for over ten years. My Golden Retriever (12 years old) was put down due to a neuro-brain problem. He was on Nutro for eight years. My lab mix female was on Nutro for nine years and she was put down due to a bleed out problem. I do not feel Nutro was at fault with my Golden, but wonder about my lab mix who seemed healthy then started to bleed out. Could dog food cause something like this to happen? My lab mix female (10 years old) started to bleed from the nose, ears, eyes and then bladder on 9/27/08. She was put down on 10/1/08. The vet had no answers. Both could have been due to old age, but the food problem makes me wonder about senior dogs.
Reviewed Nov. 13, 2009
My dogs have been sick and I was on the internet to get some clues. One dog was just diagnosed with early kidney disease. Another dog of mine was recently diagnosed with mild pancreatitis. Two of my senior dogs just died in the last 2 months. I started reading about the disease and discovered that some have linked it to Nutro. I have been feeding my dogs Nutro Max Natural Choice Lamb and Rice for about one year. Another dog, only one year old, that I recently adopted out had been throwing up. I'm devastated and paying lots of money in vet bills.
Reviewed Nov. 10, 2009
I purchased a bag of Nutro Max Weight Control dog food at PetSmart in Morehead City, North Carolina. I fed it to my dog for 2 days. I noticed that on day 3, she was not as active as before. She did not eat the rest of the week. I tried to feed it to her again and she would not eat. She was vomiting and not pooping. I have taken her to the vet and after her blood work came back, I was told that her blood count was off the charts. If she was a human, she would need dialysis treatment. She has been on an IV for 2 days now and the vet said she would need to be on it the rest of the week. She has had nothing else but Nutro Max.
Reviewed Nov. 8, 2009
I have been feeding my dog Nutro Max Adult Breed dog food. He has been ill with vomit chunks of food and yellow bile. As soon as we changed the food, he goes back to normal. My pet was being poisoned by this food. I would like to be part of the group that is trying to get the product removed from the shelves. You can contact me if you need additional info.
Reviewed Nov. 7, 2009
A few months ago our Siamese cat got very ill with diarrhea and vomiting about the same time the recalls had come out on the Nutro Max cat foods. We had put the cat to sleep thinking old age. He was lethargic and an older cat and would not eat or drink. Later, I learned of recalls with similar symptoms. Now, our shih-tzu female not 5 years old right now has been rushed to emergency vet with same symptoms. We have her on IV and antibiotics. They are not sure what is causing her problems but I remember right now she is on Nutro max lamb and rice. And supposedly all recalls were taken care of?! I am very angry right now and am praying my dog will be okay. God help this company if she is not! Why is it that more is not done? It seems to me that dog/cat foods should have to be monitored like ours. We are paying high vet bills like we pay medical bills because these companies are not monitored. So far today, I paid $900. I would like a response please as soon as possible as to where this company sits in safety. Please! Thank you.
Reviewed Nov. 7, 2009
I have two wonderful large breed dogs. Eli, the older one was first introduced to Nutro Large Breed after it was impractical to continue purchasing our preferred brand in Ohio. This other brand is not available here. Although he was an adult dog, we still weaned him off the other brand and gradually introduced the Nutro brand. He has shown the same wonderful development, excellent health and great disposition for a large working class breed. Bonnie, our other large breed, came to us in a broken near death condition. She was fed a popular brand which she was allergic to. I chose not to wean her off the other brand and gave her Nutro large breed immediately.
Yes her stool was loose and she was sick several times. We continued. After about three weeks, her fur began to grow back. Regular visits to our vet revealed all the major ailments she had first been diagnosed with have begun to clear up. Her original weight at the time we adopted her was 100lbs. Now she weighs 170 and is just as healthy as the older dog. We also have three cats, one of them is over twenty years old. Last winter (2008-2009), I was convinced by her condition that she was not going to see the next season. We tried Nutro for cats and within one month, she became as active as any other member of our household.
We are not breeders nor have we been asked by Nutro to write anything for them. I simply want the best for my family. When you have lost some members of your family to diseases, which can be related to nutrition, you become very selective.
Reviewed Nov. 4, 2009
With regard to the Nutro complaints, I would just like to make every Australian aware that Nutro Natural Choice in Australia is not affiliated with the Nutro Mars company in America. If you would like to confirm this, please call the Australian Nutro on 13000Nutro. I can also confirm that I have been feeding my Great Dane, who has a very sensitive stomach (allergic to wheat and beef and has had really bad diarrhea on other food), on Nutro Natural Choice and she has become very healthy. Her stools are perfectly wonderful.
Also please note, with regard to the so-called FDA investigation, well I went to FDA's website and I quote: FDA statement on Nutro Products, Inc., April 28, 2009 "FDA is clarifying that Nutro Products, Inc. is not currently under investigation. FDA does not typically confirm or deny the existence of an FDA investigation. It has recently come to our attention, however, that a media report incorrectly concluded and reported that Nutro Products, Inc. was the subject of an investigation."
Reviewed Nov. 2, 2009
A couple weeks ago, my Shih-Poo became very ill with bloody diarrhea and vomiting. She was hospitalized and the vet ran tests that proved inconclusive. The vet could only say that she probably ate something she shouldn't have. She was hospitalized due to dehydration and was given charcoal to absorb the unknown toxin. It was discovered that she had lost 3 pounds. She improved over the next couple weeks and then today, started vomiting again right after she ate the Nutro food. Our lab has also exhibited soft stool, excessive thirst and vomiting but not to the same extent as the smaller dog. I am discontinuing use of this dog food immediately. The first vet bill was $500 to come to the conclusion that they didn't know what was wrong with her. Now I am facing another vet bill if the vomiting continues.
Reviewed Oct. 25, 2009
I recently bought a bag of Nutro Natural Senior Cat food for my Siamese. I mixed the Nutro with her Proplan. She has developed diarrhea as a result of adding the Nutro. I stopped the Nutro immediately, but the symptoms have not gone away. I'll be taking her to the vet first thing in the morning. I feel just awful for feeding her this food. I should have read all the pet owners' experiences beforehand.
Reviewed Oct. 25, 2009
I purchased Nutro Max Adult Dog Food and Adult Mini Chunk on October 11, 2009 for the first time. Our 6-yr. old Lab started vomiting a few times a day after starting on this food. The day I stopped feeding her the food, she had vomited all of the food 15 min. after eating and was lethargic. The following day, her whole head and face swelled up. Our 1-yr. old Chihuahua refused to eat the mini chunks, finally ate some of our Lab's larger chunks and became very ill the following day, lethargic, vomiting blood, diarrhea, refusing to eat anything. I immediately stopped feeding both of them the Nutro Max food and started with home cooked rice and beef. The next day, the vomiting had stopped. Still, they were obviously not back to normal health (except for a little diarrhea, slow moving and the swelling in our Lab's face) but feeling better. Two days after stopping, appetites were back to normal and energy levels back.
I returned the food to Petco and was given a refund to purchase a different brand. Our dogs seem to be fine now. Hopefully no permanent health problems were caused from this food. After reading about other pet owners' stories, we feel very lucky that we didn't lose our dogs. We are surprised this food is still on the shelves and hope there are no other deaths caused from this food.
Reviewed Oct. 15, 2009
I had reported here my cat's death after eating recalled Nutro Complete Care Adult Ocean Fish Flavor back in early September. I received results a couple of days ago from the Pet Food Product Safety Alliance on the sample I forwarded to them to have tested - and guess what? 2100 ppm Zinc. Wow, my knees gave way and I buckled to the floor. Most certainly this food murdered my cat.
Hold on to your packaging. Any leftover food you may have, do not throw any of it out. If you suspect there is something wrong with your Nutro food, have it tested, and keep some extra for yourself for further testing. Report your situation to the FDA. I've been working with a very attentive representative at the FDA who is collecting all of my information.
Reviewed Oct. 14, 2009
I had fed Nutro Natural Choice for over 10 years with no issues. In April 2008, my Malamute and mal/shep mix, who had never had any health issues, both became critically ill within the same weekend. They had fevers of 105, and their liver/pancreatic levels were off the charts. The vets at the emergency clinic were stumped, only said the symptoms were consistent with poisoning (they had absolutely no access to any poisons). My vet bills were over $2000. My 12-yr old girl died 2 days later, my 9-yr old recovered when I began cooking his own food, but still has intermittent pancreatitis and a head-tilt from the neurological damage he suffered. I've spoken to Nutro customer service reps on multiple occasions. They read prepared statements and lie to me about looking into my case. They want all the information I have sent to their legal department and offer no other recourse.
Reviewed Oct. 13, 2009
I have been using the same food (Nutro Max Senior w/ glucosamine) for several years. My dog, a 10-year old boxer, has been having stomach problems off and on for about 2 years. I wrote it off to the boxer breed's tender digestive system. She would eat grass and vomit once a week. Recently, 4 months ago, it seemed worse. I bought a fresh bag about 2 weeks ago. She became ill, vomited, had diarrhea, and just refused to eat the food anymore. It's been one week since she ate Nutro, and is doing very well now. I will never use this brand again.
Reviewed Oct. 8, 2009
I had complained before about the death of my 1-year old cat and illness of the other cat after eating the recalled Nutro cat food. Just to update you, my food was tested and had almost 2000 ppm zinc. It's way off from the 250 ppm listed on the bag and the 550 ppm that two Nutro representatives have told me is the maximum found in any of the recalled food. So why is it again that mine had almost 2000 ppm? Of course, no one at Nutro can address that. Slides that were taken of my deceased cat's liver, the only thing that was saved (I had no idea of the recall until after she had passed away), showed that she died from a chronic toxin that poisoned her over a long period of time.
Isn't it amazing that in Nutro's eyes, this is not proof that the toxin that poisoned her wasn't zinc? Even more amazing is the money that we are spending on our pets while three members of the Mars family rank in at number 19 of the top wealthiest Americans with 11 billion dollars each! Now we know that they are saving their money by putting things in our pets' food that don't belong there and providing no quality control. Check out their quality assurance statement on their website.
Do you think the food we are buying has been checked like they say? It's no coincidence that they just withdrew their puppy food. It's amazing that they didn't withdraw the cat food that was made on the same exact machine as this puppy food where a worker's hat supposedly got sucked into a machine. Do you think production was stopped immediately when this happened? If it did, would several varieties of puppy food be withdrawn or one? It makes no sense at all. All I know is, Nutro is still getting away with killing our pets and the owners are living high on the hog while we struggle to pay the vet bills and watch our pets suffer the consequences. I wonder how safe their candy is that they are producing? We sure won't find out and the FDA won't care also. I have never heard a word back from them about my complaint and they refused to take my food that has tested so high. What has this world come to?
Reviewed Oct. 8, 2009
I started posting about my experiences back in February. This condition does not go away. Here it is October and I'm going to speak with a 3rd vet about BeeBee. He had a mild seizure a month or so ago and I brought him to the emergency vet. It was very mild but it was the first one after his big one in May and I panicked. Good thing I did because I found that his blood protein is dangerously low. But he does not behave that way. He is a little droopy and such but once he gets around people he's happy, wants attention, tail is going.
I tried a few things that I wanted to in my mind (changing diet, etc.) and that didn't help and with his water consistency diarrhea. I opted for the ultrasound. I was there for the procedure - not that I could tell much - and had to make more calls to get the results that I thought I should have and they think it might be a loop in his intestine and there might be a tumor but since he's not clinical, to play it by ear but elective exploratory surgery was suggested (1st vet). It's up to me but if I wait too long I might be faced with a ruptured intestine but surgery was also suggested (2nd vet).
I have an appointment today with a 3rd vet who I have heard good things about as far as honesty and integrity and I will hopefully get all the pieces put together. I am tired of hearing that he's not clinical - of course he's not. I refer back Nutro to them but they don't seem interested in consumers' experiences which makes me mad because everyone that has posted here who has had issues mirror mine exactly. I'll keep you posted as to what she says/what the surgery reveals if I have it done. Since there are so many posts here, I also would like to see CA set up some kind of way to contact other posters. It might be helpful if a bunch of us in the same state/area all go to one vet with our files - then maybe they would listen.
Reviewed Oct. 8, 2009
My kitten just spent the day in the vet's office after eating some of the food that was produced after the expiration date on the recall (9-01-10). The type she eats hasn't even been mentioned in the recall - Nutro Max Kitten. After $425 worth of tests, x-rays, IV fluids and medicine, which produced negative results, I decided to look up recent pet food recalls and found this site. The stories from other pet owners are horrifying. Her symptoms were the same, lethargy, throwing up, diarrhea and refusing food. Luckily, we caught it early. The food is probably still on the shelf as I just bought it two weeks ago. They're trying to act like it's not that big of a deal by calling it not nutritionally balanced but it is essentially metal poisoning. All the while, Nutro is giving itself a big pat on the back for the voluntary recall. Nutro denies that any cats have even become ill from the items in this latest recall which as evidenced by the complaints on this site is an outright lie. My vet is in complete agreement that this pet food is what caused my cat's illness.
Reviewed Oct. 7, 2009
I've been feeding my dog Nutro Natural Dog Food since he was a puppy. He's 1.5 years old now, and suddenly got a bad case of uncontrollable diarrhea and mild vomiting that lasted weeks. Also, he started getting skin rashes and constant itching. After extensive and expensive tests, the vet found nothing. I moved him off packaged food and onto chicken and rice. He recovered well for over a week. I put him back on his food and the symptoms come back at once. I'm changing his food and I'm relieved to see others report similar issues.
Reviewed Oct. 4, 2009
I have been feeding my kittens Nutro Complete Care Indoor Kitten food. Both my kitten have been on this food for nearly six months. One kitten had been throwing up off and on, not realizing it was the food. Once the other kitten started throwing up, I changed their food and the throwing up has stopped. I have made several attempts to speak with someone with Nutro. No one has returned my calls or emails.
Reviewed Oct. 4, 2009
My family has a beloved Snowshoe Siamese cat. He is just 16 months of age and for the past 6 months, we have been dealing with urination issues. It took me a while to recognize what could be causing the odor in my home as I never had this problem with a pet before. After taking him to the vet, I was told he had the severest case of a bladder infection and was put on an antibiotic for 2 weeks. During this time, my cat would not move out of a corner in the closet. I thought I might lose him. A month later, things weren't getting better and I found thousands of other complaints about this product. My vet now has him on a stronger antibiotic, antidepressants and has asked me to now feed him Hills Science Diet and things are slowly getting better.
Reviewed Oct. 2, 2009
To give you some background, I have had cats all my life (58 so far) and I am very aware of the various health issues a cat can have. What alerted us that there was something definitely wrong was losing 5 cats in less than a year. I have never lost that many cats in that short a time ever! It was also hard to pinpoint what exactly was going on because the vets didn't have a conclusive reason why any of the cats were sick in the first place. One was supposedly due to old age and another was because of a congenital intestinal defect but with the third, there was no rhyme or reason as to why they were sick. They had just stopped eating. That was the key. They had all stopped eating.
When we had finally discovered the common element in all of their sicknesses, my fiance started searching the internet (he didn't have to search far). It seems that in February of 2008, Menu Foods purchased Nutro (you may remember Menu Foods as one of the companies responsible for the contaminated pet food back in 2007). It was around that time we started to notice a change in the appearance of the cat kibble.
In March of 2008, one of our oldest cats, Sebastian, had stopped eating and so we took him to the vet. They did X-Rays and said he had cancer of the intestines. We didn't want him to suffer and because of his advanced years (he was 16), we decided that the most humane thing to do was to have him put down. In the mean time, one of our newest cats, Tiger, had taken to not eating. We couldn't figure out why. We took him to the vet as well and they started doing tests. He would get better for a few days and then slip back to his old habits. In August, we finally took him to a Vet of Specialists. They told us that he had a blocked intestine and had to have surgery immediately. They did the surgery and removed a large chunk of his upper intestine. Needless to say, he never recovered from his surgery.
When our next cat became sick and was diagnosed with an intestinal problem, my fiance knew something was wrong and figured he would check out the cat food we were feeding them. Bingo! We stopped feeding the Nutro immediately. Unfortunately, Esmeralda never recovered and had to be put to sleep. Well, we thought the threat was over. We had found the cause as to why we were losing cats. What we didn't realize at the time was that heavy metal poisoning did not stop when you stop feeding them the contaminated food. Heavy metal is also extremely hard to get out of the cat's system once it's there. In February of this year, we lost Dolly. Because she was only 3 to 4 weeks old when we found her, she didn't have any chance to recover with levels of toxins so high.
So when our last cat, McGuffy, stopped eating in March, we couldn't believe that it was because of the food. Our vet told us that it was again something in the intestines. We tried to nurse him back to health but again he was far too gone for the efforts to help.
Now, to set the record straight. After the death of Esmeralda, I did contact Nutro and told them what I knew to be true. They informed me that all the web hype was caused by a vicious blogger and a rival food company. As I explained that most of the information I had was on personal observation after reading just a few of the claimants on the Consumer Affairs website, I was told they would make note of my findings, contact my vet and then contact me with a decision whether or not to pay for the vet costs. Of course, I didn't hear anything back. So when Dolly passed on, I called them again and was told the same thing with the same response. I did hear back from them one last time saying it was not conclusive that any of our deaths were caused by the Nutro we had been feeding them.
Note that we also had 2 previous cat deaths that may or may not have been caused by Nutro cat kibble but at the time the vet just said it was something with the intestines.
Reviewed Oct. 2, 2009
On September 27, 2009, I rushed my Yorkshire Terrier, Apollo, to the emergency vet. He had bloody diarrhea for two days. Over the course of three weeks, I was weaning Apollo and my Bichon Frise, Lola, onto the new Nutro Ultra Holistic Superfood. They were eating the old formula for about a year without a problem. Nutro reformulated the Ultra line (adding avocado, pumpkin, and pomegranate) and raised the price. As soon as I introduced the new food (I also mixed it with the old formula to reduce any upset to Apollo and Lola's systems), Lola threw up immediately. I put her back on Science Diet. Apollo was doing okay with it. I noticed he was itching here and there. He was also not eating as much as he normally did. Once the bloody diarrhea started, that was the straw that broke the camel's back.
Once Apollo and I were at the emergency vet, I was asked if Apollo got into anything. My answer was clearly no. My parents are retired; therefore, Apollo and Lola are always home with someone when I am at work. After three hours of waiting, blood work, and radiographs, I was told by the ER vet that Apollo suffered from dietary indiscretion. I asked the ER vet if the Nutro Ultra Holistic Superfood was the cause. She told me more than likely yes. I'm also an assistant manager for a tri-state area pet chain, so I also know firsthand what this superfood is doing. I have been told by customers that their dogs are violently throwing up, getting rashes, and their dogs will simply not even go near the food. Now that I am a consumer with this problem myself, I am totally livid and disgusted!
I tried to email Nutro that night about Apollo's $547.00 ER vet bill. I received an error message on the website that emails were not being processed. I waited until the next morning to call. I got a customer service rep on the phone and told her exactly what happened. After I told my side of the story, she was trying to tell me if the issue was dietary I would see the dog (not even using my dog's name which I mentioned several times, seems impersonal to me). I asked, "Who I am going to believe, an ER vet or you!?" Needless to say, I continued with my story. I also said now that I am a consumer with a problem. I am not happy. I hear first hand from my customers what is going on. She said, "Oh yes, I know they call." I said that's all fine for you but I get them face to face! I suggested that Nutro pay my $547 bill. That wasn't going to happen. I told her that I am not going to recommend her products to my customers but if it came down to it, I would because that is my job.
My working motto is I won't recommend products to my customers that I won't use myself. She completely understood that. I said if you can't help with the bill then why not send me some coupons that I can give to the remaining customers who will actually buy your product. She said, "Oh no, I don't have any coupons." Well, that's a bit strange. I am calling a customer service line and they do not have coupons to send to customers? This comment came after I told her I put Lola back on Science Diet, who also lowered the prices on their food. She also asked if I had the bag and receipt for the bag of food that I purchased. She was going to issue a refund if I could give her the lot code and the amount I paid for the bag of food. (Honestly, what difference is $11 going to make vs. $547?) I said, "Let's be honest. If you leave your product in the bag, it spoils. Also, why am I going to hold onto the receipt if at the time of purchase, I was buying the same product that I have been using?"
To sum up this incredibly long story, I received a coupon in the mail today for a free 4 lb or 4.5 lb bag of Ultra food. Now, how did I get this coupon if she didn't have any? I gave the customer service rep all of my contact information. I also have yet to hear from a supervisor, even making any small attempt to ask if Apollo is okay or even to check if I was satisfied with the service I received after speaking to the customer service rep. I would like to add that I called the 1-800 line back. I got the same rep again and I did thank her for acting professionally. That I will not take away from her. She was merely doing her job and has nothing to do with what happened. Now, as a consumer, I am completely unhappy. All in all, Apollo is much better. He was on immodium and metronidazole since his visit to ER vet. He will be on Science Diet W/D as per my vet's instructions.
Reviewed Sept. 30, 2009
My husband and I noticed that in your site there were dogs and cats getting sick and dying due to eating Nutro dog and cat food. Our two dogs have been sick vomiting and with diarrhea. They've been drinking water excessively and have had even blood in the diarrhea. They have been eating the food for the past two years and now is when they have been getting sick and having skin issues too. Our 8-month old 5 lb. chihuahua has died about two weeks ago from a bacteria in her liver and she had diarrhea and vomiting. We were told by the vet that she was poisoned or she ate something in the yard. Funny thing is that she was always supervised and has no access to any chemical or poison nor is there anything in our yard that can kill an animal. Our other two dogs that are currently sick with vomiting and diarrhea is Petunia, our female English Bulldog, and Pettie, our Jack Russell Terrier. Also our two cats have occasionally been vomiting and have been going in their box way more than normal. Their stool smells worse than normal.
All off our animals have always been pampered and spoiled with the best care and nutrition. The dogs have been eating the Small Bites Lamb and Rice formula (Bright Green Bag) and the cats have been eating the Indoor Max Cat formula. We are devastated with the loss of our chihuahua and are in $3,000 in debt for all the care and bills that our chihuahua got at the vet only to lose her on Sept. 13th, 2009. Just to take her on a Wednesday morning at 4 am cost us about $800. We have consulted with a lawyer and are pursuing with a class action lawsuit, if there hasn't been one already done again for this company. If there has been one, please contact me via phone or e-mail. Hope to hear from you and thank you.
Reviewed Sept. 30, 2009
We've been feeding our dog Nutro Natural Senior food for many, many years. However, over the past year, she has gotten severely ill. She vomits several times a week, has gotten very lethargic and now has chronic diarrhea, which sometimes contains blood. We've taken her to the vet and spent several thousand dollars running tests on her, only to be told there's nothing wrong with her. After researching Nutro brand dog food online, I found this website with hundreds of complaints very similar to mine. I've stopped feeding my dog the Nutro brand food and pray that she will start getting better. If this doesn't qualify for a class action lawsuit, I don't know what does!
Reviewed Sept. 25, 2009
My chow/shep has been on lamb and rice for five years running fevers from time to time. It’s gone the next day or so; if not, I take him to my vet. He’s vomiting bile and my vet said give him something at night, but he only does it during the day when he has food. The vet suggested and an acid didn't work; he gets sick once a month (usually 3 piles when I get home). I found out about what's happening - he is off today. Hopefully, the itching he's having goes away.
Reviewed Sept. 25, 2009
Oh, my God! I was shocked to read others experience with Nutro. My Amstaff is 5 years old and we've given him Nutro since he was 9 weeks old. I just ran out of food and was looking for coupons as prices went up significantly from the last bag I bought, but I found this site instead. Our dog has been eating Nutro since he was 9 weeks old. Around age 2, we noticed skin irritations like allergies and the vet diagnosed him with skin mites (it’s the breed). The vet prescribed Ivomec (a drug used for cattle and swine) to control the "skin mites,” but on a daily basis. After a year, another vet said to give monthly. Now, it's "as needed" (he's now 5). The vet also suggested changing dog food to lamb and rice. We stayed with Nutro and switched the flavor. He seemed to be doing better (off and on). Just this year, maybe the end of last year, he began vomiting for no apparent reason and gagging like he had a hairball.
I wrote both the vomiting and the gagging off as "he ate too fast". But then he would vomit throughout the day and he only eats in the morning and at night. I have spent well over $500, not including the monthly fee for the Banfield insurance plan of $20 (now almost $40/month), taking him in for exams with the skin problem and now vomiting. The vomiting was never really diagnosed as anything other than "eating too fast". Tests were normal. Is there a specific test we should be asking for? Is it their digestive system that's being harmed? For those of you with seizures and deaths, was a cause determined? Needless to say, I went and bought a small bag of Eukanuba. We'll see how he does with that.
Reviewed Sept. 24, 2009
We went to Petco to get the usual dog food for my 2-year-old boxer (Iams) when a salesrep for Nutro Max dog food came up to us and started her little salespitch about how Iams has processed meat parts and how that was so bad for my dog and that she had a boxer also and had been giving him Nutro Max. She said she also had switched him from Iams. So after listening to her, we decided to switch and see if my dog would like the new food. After about 2 weeks on the Nutro Max, my dog had 3 seizures and his gums were pale white and had no energy.
After trying to figure out how this could be happening, my fiance looked up Nutro Max dog foods and realized that he had all the symptoms other dogs had from the complaints on the internet. I can’t believe I switched my dog’s food without looking into it first and switched from Iams when he never had a problem. I am hopefully lucky in the fact that we figured it out before he had permanent damage done like some of the other customers of Nutro Max's pet food did. I can’t believe Petco would allow a salesrep from a company that obviously has many complaints and impending lawsuits push their products in their stores.
Reviewed Sept. 22, 2009
My Maine Coon cat, Seamus, has become very ill in the last 2 months. He has spent multiple days/nights at the vet's office for vomiting up bile, not eating, lethargy, etc. After reading the complaints/concerns about Nutro Pet foods on Consumer Affairs, I have become very concerned. When I got him from the breeder in March 2008, at 9 weeks old, she told me to keep him on the Nutro cat food. He has never had anything else until we went to the pet store in June and it had been recalled. Later, when we could get it again, we put him back on it because he didn't want to eat anything else.
My husband and I have paid out over $1600 trying to find out what is wrong with him including a very expensive blood test that was sent to Texas A&M. They came back with a folic acid deficiency. Now he is back at the vet's office and has been since last Friday because he came home and the symptoms which had cleared up have started again. We are waiting for the bill for the current stay. Someone needs to start digging into why this is happening to so many animals. This goes across breeds in both dogs and cats and the age of the animal does not seem to matter.
Reviewed Sept. 22, 2009
I came across some things on the net about the Nutro Max dog food lawsuit. I wanted to know if I had a case or who I would get in touch with if I do. I had my first dog on this food for 8 years and she had to be put down due to some unexplainable seizures and/or brain tumor. Then I got the second dog, and after 6 years on this food, the dog had to be put down for bone cancer. Does this have to do with the food like many of the other cases?
Reviewed Sept. 22, 2009
Recently, I had to euthanize my 9-year old Coonhound. She had severe kidney disease. The biopsy of her kidneys indicated repeated small doses of toxic substances. I have feed my dogs Nutro for years. Now, only now, I'm finding out this food is killing pets. I recently went to PetSmart to purchase more Nutro and happened to inquire about whether there were any reported problems from the recall a few years back. The woman told me to never purchase Nutro, that it had actually been recalled more than the one time a few years ago. Why was this not on the news. Why? I suspect Nutro caused my dog's fatal illness.
My dog suffered miserably. She is now dead. My vet bills are over $1000 plus I have two other dogs which must have ultrasounds and blood work to see if they too have the same problem. If they do, and I can link this to Nutro dog food, I would like to sue or join in a class action suit. Nutro should be shut down and put out of business. I feel sick over this. I trusted that stupid pet food company and because I did, my dog is dead and my other dogs may be at risk. I'm furious. Why did pet food stores continue to stock this brand? If they knew, why wasn't I warned each time I spent 200 dollars or so, stocking up on Nutro poison?
Reviewed Sept. 21, 2009
Our dog has had vomiting problems for years. He has been eating Nutro for years. Earlier this year, the problem escalated to the point where we were considering putting him to sleep. Our carpeting was being soiled daily. He became severely constipated and we took him to our vet. An x-ray was taken and he was sent for an ultrasound. We spent over $500.00 in 2 days and they found nothing to explain his problems. A urine test showed an infection and after 10 days on an antibiotic, he stopped vomiting. A few weeks later, it began again. I took a urine sample to the vet anticipating another course of antibiotics. His urine was clean. He continues to vomit every few days.
Our son's dog has many of the same problems. He went to the store yesterday to purchase more Nutro and was told about the problems and advised not to buy it. I wish he had told me before I gave our dog his breakfast. We are returning the remaining Nutro today. I expect a big change in our dog soon.
Reviewed Sept. 20, 2009
My dog is a 10-year old rot/shepherd mix. He was so healthy on Nutro senior for 3 years. 6 months ago, he became sick and highly allergic to Nutro senior and lamb and rice. I could not even pet him because his skin hurt when I touched him. I am very disappointed in your company. Not only did you raise the price, but you have poisoned my dog. You should be shut down and prosecuted for this. I will look into pressing charges against you for the pain and suffering my dog has endured. He is now on Diamond Taste of the Wild and he is 80 percent back to normal.
Reviewed Sept. 17, 2009
We bought Nutro Natural Choice Small Puppy Bites Chicken Meal, Rice, and Oatmeal for our Jug (Jack Russell Pug mix) about 2 weeks ago. She was previously on Puppy Chow when we got her and I wanted to transition her to a better quality food. I was recommended by a Nutro rep at PetSmart to try it so we did. Initially, there was no problem. We weaned her slowly off Puppy Chow for about a week or so. Then, we got her a larger bag of food from Pet Supplies Plus. Again, one of the employees swore by it, said, "it was the best you can buy, the dog will have smaller bowel movements due to the lack of fillers, etc."
After a couple of weeks, we noticed that the dog was drinking much larger quantities of water and would occasionally belch. We just assumed that it was due to her gaining in size and the warm, summer weather. We also noticed that she occasionally had loose stools but assumed it was due to the newer, better quality food. This all continued but on 9/14/09, she seemed lethargic and not interested in her food anymore. She vomited later that evening. The next day, she wouldn't really eat either but seemed to have a little more energy.
On Wed., 9/16, she ate 2 meals and proceeded to vomit about 5 times between 9 pm and 10:20 pm. Today, 9/17, I looked online for Nutro dog food recalls or problems and came across this site. I have to say, I was very alarmed considering there have been numerous illnesses and even deaths caused from this food. I called our vet and took her in today. He seemed to think that everything was okay. There was that concerned him when he checked her stomach and digestive area. He gave an Rx to help with digestion and gave us the go ahead to change the food based on what I learned. He also said to file a complaint with the FDA which I plan to do.
The vet bill was $70 and hopefully our puppy will return to normal. We are trying out Merrick Puppy food which is supposed to be really good as well. I hope we caught this early enough and hope we will be fortunate enough to not incur any additional problems. I am grateful for the internet and that we were able to learn of this potentially life-threatening issue that seems to be related to this food. I hope that people band together to fix this problem and put this company out of business if an investigation proves they are not using the quality ingredients they claim.
Reviewed Sept. 10, 2009
Our 10-year old Himalayan has been on Nutro Adult hard food for about three years. We began noticing a few months ago that he was having trouble jumping up on the bed, like his rear legs didn't have enough energy. Eventually, he stopped trying to get up. At the same time, he began going outside his litter box. He never did that before. We thought it might be old age. Then a few weeks later, we noticed that he wasn't eating and we were finding vomit in his food bowls. He wasn't drinking either. We took him to the vet and they did bloodwork. The blood work showed a small elevated white cell count. He was dehydrated so they gave him fluids and an antibiotic. His eyes looked a little yellow at this time. The vet was not concerned but we were.
My daughter found this site and began reading all of the symptoms associated with other owners who were feeding their pets Nutro brand products. We immediately took him off it and changed to Royal Canin and health diet soft foods. After two days, he began to turn around and eat a little more as well as drink more water. We took him to another vet that gave him a steroid shot as well as antibiotics. We contacted Nutro but they denied everything. We believe that if we had continued feeding him this product, he most certainly would have died from it.
Reviewed Sept. 9, 2009
I have been feeding Nutro Choice Adult Light to my 10-year-old Dalmatian for the past 8 months. It was highly recommended by PetSmart. He has since developed severe health problems, bloody diarrhea, bloating, excessive gas, bile vomiting, lethargy, weight gain, excessive thirst and urination, and a fever. He is now at the vet today, and we are hoping for the best. I am throwing out Nutro food after reading all the recent complaints about it. After reading all the complaints, these people at Nutro are poisoners and death mongers for pets.
Reviewed Sept. 9, 2009
I believe Mars' "Nutro Natural Choice Chicken, Rice & Oatmeal for sensitive stomachs" made both of my dogs sick. Both dogs ate this food exclusively and up until June 2009, were okay. On June 4th, our 1-year old female bulldog developed a bladder infection (peeing blood) with a high pH level. Our vet treated her with antibiotics & Prednisone. She got better, but it came back in about four weeks. While this was going on, my Bearded Collie (4 years old) was going through bloody diarrhea that wouldn't stop. He saw 3 vets at two hospitals, including an emergency hospital. Every fecal & blood test was negative. They treated for parasites anyway just in case, but no change. While eating boiled chicken & rice, he was fine.
Every time I started introducing his Nutro food into the chicken/rice mix, his bloody diarrhea came right back. The vets had no idea what was wrong. In August, when both dogs were peeing/pooping blood, the news about the recent Nutro cat food recall got me looking on the web and I found the complaints of sick dogs. I stopped feeding Nutro and both dogs have stopped peeing and pooping blood. It's been about a month & they are starting their second bag of another dog food and are doing just fine. Nothing changed except I stopped feeding them Nutro!
We spent almost $600 in vet bills and the vets were considering an ultrasound test on our Beardie's GI tract which costs about $300. I will never feed Nutro again. When you buy premium food, you expect it to be good for your pets - not make them seriously ill. I have a zip-lock bag of the suspect Nutro kibble in my freezer if anyone wants to test it.
Reviewed Sept. 9, 2009
This is an update on my posting of a few days ago. For all of you wondering where to have your pet food tested: I contacted an organization called Pet Food Products Safety Alliance, website www.pfpsa.org. This group has conducted numerous tests on several brands of pet food, and it was very revealing. There is an interesting chart that compares American and European recommended zinc allowances for cat food, and tested Nutro pet foods is way higher in zinc content than those recommended numbers. I highly recommend reading through this site, no matter what brand of food you are feeding your pets. This group is helping me to get my cat's Nutro Complete Care dry food tested, as well as another brand I had been feeding her. Contact them, and they will help you out. They also have recommendations for a few labs if you want to test your food entirely independently.
Considering how unhelpful and unconcerned Nutro has been behaving, I would suggest getting a source outside the company to test the food in addition to having Nutro test it. I wouldn't trust them for one minute to give me accurate results on any test. If your animal is suffering, request a blood toxicity test for zinc, check his/her potassium levels, test for liver enzyme counts, check blood platelet and white blood cell counts, and look into kidney problems. Report your problem to the FDA, go to ** to find the FDA regional office for Consumer Complaints for your state.
Reviewed Sept. 8, 2009
I changed my dog's food to Nutro Choice adult, large breed. After a few days, the dog started having difficulty eating the food then had diarrhea and bleeding. The dog is in pain and has severe diarrhea with blood. I had to take her to the vet, and I spent hundreds of dollars. I am very concerned about my dog's life, since she continued with the bleeding and with the uncontrollable diarrhea as soon as I finished the antibiotics. I also had the discard in a very nice area rug that could not be properly cleaned. We are exhausted of cleaning the floors every morning, since the dog cannot control itself over night because of the sickness. She never had these kinds of accidents before. Now, we have to get the dog again on medication and pray that our beloved dog will get better.
Reviewed Sept. 7, 2009
My two 5-year old plott hounds have been eating Nutro large breed dog food and just lately, both have been lethargic and had diarrhea. So far, no throwing up. I always buy the 35 lb. bag and have two on hand right now. One is not even opened. Pet Supplies Plus won't reimburse me because I took off the proof of purchase tag (buy 10 bags get one free). I won't be doing that anymore. I will switch to Wellness dog food.
Reviewed Sept. 7, 2009
My puppy changed to eating Nutro Dog Food and immediately experienced diarrhea. After looking on the web for information regarding Nutro, I learned that many dogs have become ill from the food. I have just changed back to my old food and am hoping she will be okay.
Reviewed Sept. 7, 2009
Our lab has eaten Nutro puppy food products all his life. Now that he is a year old, I decided it was time to put him on an adult product. On Sept. 3rd, I gave him his first bowl of Nutro Max Natural. In the morning on Sept. 4th, he had a second serving. That evening, he developed severe diarrhea which quickly turned to watery diarrhea. By 8AM on the 5th, the watery diarrhea was accompanied with bright red blood. He was seen by a vet at 10:00AM. His temp was 104+ but all tests showed no parasites. The doctor believed he had ingested some type of poison. He gave him some shots (not sure what exactly they were), an antibiotic and med to slow down the diarrhea.
Today is Sept. 6th, the bleeding seems to have stopped but he has to be coxed into drinking water. I am afraid that he will become dehydrated now. I just don't feel the battle for his life is over yet. He never goes outside without being on a leash and is in a crate when we are not home with him. There is no chance that he ate anything without me knowing. I truly believe this Nutro Max is the culprit. To date, I have spent $510 on vet bill, but he is still not 100% so we may be making another trip to the vet.
Reviewed Sept. 6, 2009
I have e-mailed and called Nutro numerous times. I have had no one call me back or e-mail regarding my complaints that I have submitted to consumeraffairs.com and to Nutro itself. I have a bag of Nutro Lamb and Rice that I want tested, but I am unsure where to take it. This company needs to take our complaints seriously before more of our pets die or get sick!
Reviewed Sept. 5, 2009
I just spent $800 at the vet on my 3-yr old dog who has been vomiting yellow bile for a month, then drinking excessively, throwing up everything, dehydrated, lethargic, sore all over, just plain miserable. Graham is still very sick, Vet has no idea why. On Wednesday, Sept 2, 2009, he was so sick I was worried he might not make it through the night. I am hoping he is getting better, he is eating again (a new food prescribed by my vet along with many probiotics, antibiotics and pills that suppress vomiting) but he can barely walk, I have to carry him around and hold him up so he can go to the bathroom. The food was around $50 and so far, I have spent $800 in vet bills and I'm not sure he's "out of the woods" yet!
Reviewed Sept. 3, 2009
My 12-year old cat had been eating Nutro foods for about 5 years. She's an indoor cat so there is very little trouble she can get herself into. It seemed things were fine but reading all of these reports, I'm thinking twice especially since she died two days ago. Out of the blue. She recently began mewling at her food dish. She had done that from time to time, it became really persistent lately. I thought it was because she really wanted the treats that I had been giving her instead, but she started mewling so persistently, looking at her food dish. In the last few years, she had started vomiting from time to time and the vet told me it was probably stress. The vet suggested that she was probably gorging herself when she ate. I work a lot so she'd often be alone.
I got her an automatic feeder so she'd always know that her meal would be there. The vomiting improved, but didn't go away. But hey, cats do that. They vomit, but do they vomit water? She started doing that. Then, there was the bloated stomach. She kinda had some extra weight on here, but her stomach seemed to be disproportionate. She had also lost interest in playing. Some of her favorite toys had gone untouched for so long I thought she was just getting older. Then out of nowhere, she just died two days ago. She was fine. She was her usual affectionate self. She was roaming around the apartment as usual. I was working from home and I saw nothing wrong.
I went out for a couple of hours to have some lunch and sit in the park for a bit. I found her dead on the floor when I got back, like she had a seizure or heart attack or something. It didn't make any sense until I started reading these comments. It's the only explanation for a cat that seemed mostly OK. She'd been eating the recently recalled foods that were high in zinc and low in potassium. I think I'll have a necropsy and toxicology test done.
Reviewed Sept. 3, 2009
My 12-year-old cat had been eating Nutro foods for about 5 years. She's an indoor cat, so there is very little trouble she can get her self into. It seemed things were fine, but reading all of these reports, I'm thinking twice, especially since she died two days ago out of the blue.
She recently began mewling at her food dish. She had done that from time to time. It became really persistent lately. I thought it was because she really wanted the treats that I had been giving her instead. But she started mewling so persistently, looking at her food dish. In the last few years, she had started vomiting from time to time, and the vet told me it was probably stress. The vet suggested that she was probably gorging her self when she ate. I work a lot, so she'd often be alone. I got her an automatic feeder, so she'd always know that her meal would be there. The vomiting improved but didn't go away. But hey, cats do that. They vomit, but do they vomit water? She started doing that.
Then there was the bloated stomach. She kinda had some extra weight on here, but her stomach seemed to be disproportionate. She had also lost interest in playing. Some of her favorite toys had gone untouched for so long. I thought she was just getting older. Then, out of nowhere, she just died two days ago. She was fine. She was her usual affectionate self. She was roaming around the apartment as usual. I was working from home, and I saw nothing wrong. I went out for a couple hours to have some lunch and sit in the park for a bit. Then, I found her dead on the floor when I got back, like she'd had a seizure, heart attack, or something.
It didn't make any sense, until I started reading these comments. It's the only explanation for a cat that seemed mostly ok. She'd been eating the recently recalled foods that were high in zinc and low in potassium. I think I'll have a necropsy and toxicology test done.
Reviewed Sept. 3, 2009
My pug puppy is 1 year old and has had a clean bill of health from the time we brought her home. She has been on Nutro puppy food from November 2008 until August 31, 2009 (with no problems). However, when I tried to slowly introduce her to Nutro Mini Chunk, after the first night of adding a few pieces of the Mini Chunk to the puppy food, she woke up in the middle of the night vomiting.
Then on the morning of September 1, she woke up at 4 am with diarrhea. On September 2, she ate a few bites of the same Mini Chunks mixed with the puppy food and then had diarrhea and was lethargic for most of the day. Also, she refused to eat any more food, and she had severe vomiting in the evening. I later fed her rice and hamburger, which she ate. Then, she seemed to bounce back. (I'm keeping my fingers crossed.) After reading these horrific stories, I refuse to feed her any more Nutro! I have also sent an email to Nutro and am awaiting a response.
Reviewed Sept. 2, 2009
We started our healthy 14 week old puppy on Nutro dry food - Large Breed Puppy. Almost immediately, she developed diarrhea and terrible gas. She’s also somewhat lethargic. We stopped the food after 5 days, and she is already improving on a new dry food. We did not make a gradual change because her symptoms were too severe. Even with the abrupt change she is dramatically improved. I hope there are no long-term problems.
Reviewed Sept. 1, 2009
I have 2 dogs, both under the age of two yrs. and have given them Nutro Dog Food for sensitive stomachs for over a year now. Ironically, they both continue to have diarrhea on a consistent basis and it's getting worse instead of better. In fact, my Maltipoo (who is only 1.5 yrs old) never had a problem with her stomach until I put her on the Nutro food because they eat each other's food. I decided to put them on the same food.
I've spent a small fortune in vet bills, taking each of them numerous times with the same symptoms of diarrhea and vomiting. I receive Rxs for Imodium and stomach relaxers - they improve a bit, then I introduce the dry food back into their diet and they're right back where they were. I've taken them off all treats, thinking that it was the treats that caused the problem. However, it's worse than ever! My friend (who also has her dog on Nutro for sensitive stomachs) told me about the complaints against the company and I just researched it for myself.
I am shocked and amazed at the number of complaints, all of which are similar to the problems I am having. We do so much to care for our pets. It is incomprehensible that a pet food company could continue to manufacture such a deadly product! I will be changing their food today!
Reviewed Aug. 28, 2009
I have two dogs, which were on separate foods for about 2 years. Recently, within the last 7 months, they have been on the same food. I switched to Nutro (chicken meal, rice and oatmeal formula). I have had nothing but problems. My lab mix has a sensitive stomach and my cocker spaniel has a tough tummy. But when it came to this crap, they both have had diarrhea, upset stomachs, throwing up, etc. The poor things were getting poisoned. I smelled the food yesterday and didn't realize that it smelled nothing like her food usually does. It smells like a poison was in it. I couldn't believe it. I felt so bad that my two dogs were getting so sick and everything. I just wanted to say that I will never buy Nutro again!
Reviewed Aug. 26, 2009
Our family has had animals all our lives and we have been feeding Nutro for over 20 years. However, about 5-6 years ago, our beloved pet died of stomach/liver/pancreas related problems. We were devastated and spent about $10K trying to nurse him back to health before it became too much of a financial burden and we had to put him to sleep. About a year after that, we lost our other dog who experienced a very similar type of sudden degradation of health condition as the first dog. Still reeling from our last vet bills, we simply could not afford to provide the second dog the same treatment, so we opted for euthanasia without the drastic medical treatments.
We were shocked, she was still only about 10 years old and had been so well taken care of, but I guess these things happen. I never thought their food could be poisoning them. Then our cat died also of stomach-related problems and I thought, wow, all our animals going so close to each other. Well, he was an older cat so I figured okay, it must be time, but it was surprising how he also had liver/kidney failure. I was devastated. We had only our sweet elderly lady cat who we believed was next. She began throwing up more frequently and would not eat much at all. I had begun to prepare myself emotionally to say goodbye when by luck, I happened to see an article on the very under publicized Nutro pet food recall and immediately realized that my previous 3 animals all must have been victims of their food.
I immediately switched our cat and our brand new puppies’ foods without even slowly switching their foods, expecting that they would all experience some bowel problems, and to my shock none of them had any problems with the immediate change in food. I changed to a brand called Dick Van Patten’s Natural Balance, and our elderly cat has since gained some weight, she no longer has that hollowed old cat face and has even been tearing around our house like she was a kitten again! Nutro was sold to Mars, Inc. sometime fairly recently and evidently since their takeover, has been slipping small amounts of toxins into our animals’ foods. One might ask why a company would have a motive for doing that intentionally. Well, Mars also owns Banfield pet hospital. Who has also been very dirty in their handling of customers. I personally had to ask the BBB for help in dealing with them.
Mars, Inc. has quite the racket - slip small amounts of toxins that slowly poison and weaken the system which filters toxins, then at least a portion of them will end up at their Banfield pet hospitals where they can make even more money! People and animal lovers, I urge you to boycott Mars, Inc. products for you and your animals lives! Besides the majority of Mars products are candy so you'll be healthier to enjoy the additional time you'll have with your beloved pets.
Reviewed Aug. 25, 2009
Since June 18, 2009, my Persian cat became gravely sick and has always eaten Nutro cat food. He experienced sudden weight loss, diarrhea, vomiting, loss of hair, etc. His tongue was extremely swollen, and he was having trouble breathing. His mouth had several ulcers also! Upon taking him to the vet, they did extensive blood work and x-rays. They also gave him IV fluids to hydrate him. I was told I would have to wait for the blood work to come back.
The next day, he was on death's door and we had to take him to a specialty hospital for an ultrasound and be admitted to ICU. We were informed he was in total renal failure with one kidney already lost and the other very oversized! He was hospitalized there for 3 days, and we were told his chances were very slim as the only thing in his favor was his young age. The hospital has been remarkable, and he is now working as an outpatient, going to have his kidneys flushed out with IV treatments at a very costly and long stressful time for us! Nutro continues to say no cats have been sick so far? We thought buying a high quality cat food would assure us of a healthy cat, but we feel we were misled!
Reviewed Aug. 21, 2009
My dog's breed (Parson Russell Terrier) is said to have a cast iron stomach. I bought a case of Nutro Natural Choice Yankee Pot Roast Entree Chunks in Gravy in soft packages and slowly began adding it to her kibble, because I thought it would be easier for the dog sitter to give her (than canned food) when we went out of town. But she's been throwing up fairly frequently, something she's never done before. I eliminated snacks and foods and re-introduced one at a time and it became clear that her vomiting was related to this food. She's gotten better since I stopped given her the Nutro food. She only ingested it for a couple of weeks and seems pretty peppy now, so I hope there is no long-term damage.
Reviewed Aug. 21, 2009
My dog, Pablo, has been a healthy 7 1/2 year old Australian Shepherd his entire life. About 3 months ago, I bought a 35 lb. bag of Nutro Natural Choice Small Bites Dry Dog Food and have been feeding it to him every day since I bought the bag. (He previously was on another dry dog food.) Last week, I took him to the vet because he was acting lethargic and was sick (vomited in the house). He never has done this. I paid for a CBC blood panel and other tests to see what was going on. The vet noticed lowered levels of red blood cells and told me just to monitor him and then come back and we would retest. After the retest, I was told his platelet counts were lower and to come in for a cortisol levels test. This is the third visit to the vet.
I took him off of his regular Nutro diet and put him on a rice and cottage cheese diet. His blood work showed some improvement but not significant enough to be cheering victory. I have one more test next week to see if his blood levels improve and his energy returns. He will be approximately 10 days off of his Nutro Diet. If his symptoms go away or his blood levels improve, I will attribute his illness to the Nutro dog food I was feeding him, as this is the only thing I can see that has been altered in his life over the past three months. If there is no improvement, I will wait until the vet diagnosis the issues with my dog and move on from the food issue with Nutro. However, I do think it has something to do with his food, as he has never been this sick before and he has always been a healthy dog. These sudden changes in his health are not typical of my dog and, in my opinion, are diet related.
My dog and I have been to 3 veterinary visits for blood work and checkups ($400.00). My dog has not had any energy. The vet has not yet diagnosed why the dog is sick. He cannot pin point his low red blood cell count to a disease. Next visit will be an ultra sound and another series of tests. I have taken him off of the Nutro food and he is now on another diet prescribed by the vet to see if changes occur.
Reviewed Aug. 20, 2009
We have fed our seven year old lab/husky mix Nutro Max since we got him as a pup. We have had some issues in the past with him all of a sudden using the basement as a bathroom. This past week, we just got him a new bag of adult breed. I can't remember the flavor. For the last four days, he has had diarrhea and used the basement instead of his usual spot in the backyard. After reading numerous other complaints on this site, we are switching his food immediately. We also have a cat that we feed Nutro Max and we will be switching immediately. We now have to replace the carpet remnant in the basement, a cost of around $100. At this point, this is the only cost incurred.
Reviewed Aug. 20, 2009
We switched our three dogs (two labs and a rot) to Nutro when our vet suggested that we change to a dog food that had glucosamine in it. We did so and within 1.5 years, all of our dogs had to be put down. The first was from bone cancer. The second was a bone issue and the third was also a bone/hip issue with some brain issues. The doctor suggested it was cancer in all of these cases.
Reviewed Aug. 20, 2009
Our 3 1/2 year old Miniature Schnauzer suddenly became ill and started vomiting. We took her to the vet and had blood work ran and she was diagnosed with pancreatitis. Nutro dog food for sensitive stomach and their treats were all she had eaten and is what she has been on all her life. She is in the vet hospital now and will be there for at least 3 days. The first trip was $140.00 and I'm not sure what this will be. We are praying there will not be lasting damage, but I can assure you she will never eat Nutro again.
Reviewed Aug. 20, 2009
I just read how Nutro cat food's zinc levels were sky high in test results, causing liver damage. I lost my beloved cat Tammy in March. Over her 22 years, 4 months and 1 week life, I fed her Nutro most of the time. She had liver damage and was surviving on little liver function for about 7 years. At about then, she was diagnosed as having only 25 percent function. I kept her alive on love, feline probiotics, and for the last year and a half to two years, injecting water under her skin. I wonder if this food compromised her liver to the point where she was so toxic that bacteria consumed her. The probiotics kicked in many times and gave her renewed and longer life. Tammy meant more to me than anyone.
Reviewed Aug. 19, 2009
Never in 20+ years have I had any problems with this brand of cat food. Both of my 13 year old cats have eaten the Max Cat Roasted Chicken flavor food for their entire lives, starting with kitten to the adult cat type now.
Reviewed Aug. 19, 2009
I received a recall notice from Nutro Products stating its cat food did not have the proper mix of nutrients. My kitties had been eating Nutro cat food for at least a year, or more. The bag I was feeding them at the time the recall notice was received was dated during the affected period. I switched my kitties to Wellness cat food. In June 2009, one of my kitties developed bloody urine and painful urination. She has been on three courses of antibiotics for this condition since June 2009. After over $700-$800 in veterinary bills, I am told she may have stage 1 kidney disease at the tender age of 3. This problem started very shortly after I received the Nutro recall notice. She was a healthy cat prior to that time with no health problems whatsoever.
Reviewed Aug. 18, 2009
My 7-year-old dog has been eating Nutro Lamb and Rice Small Bites all of her adult life. She has always had a problem with throwing up yellow bile maybe twice a week. The vet didn't consider this a problem and had me feeding her three times a day instead of 2. This past June, she became quite sick with bloody stools and vomiting. After all the blood work, nothing came back abnormal - but she did have a fever. The vet thought she may have some type of unknown new dog flu. I put her on the chicken/or hamburger and rice diet. She was on that for 2 weeks with very little improvement. I took her back to the vet and she still had a fever. He thought she may have colitis and put her on the Hills RD canned dog food - that changed her around completely.
It's a high fiber diet and helped her stools to become normal again. When I gradually began weaning her off that and mixing in some of the Nutro kibble, the stools became a bit loose. By the time I got her to mostly kibble - very loose. That's when I decided to research her dog food and found this site. I talked to my vet this morning and related all this info here, his response was: "If you research any dog food on the internet, you are going to see complaints." I haven't done that, but will. Meanwhile, I will also note that my other dog, now gone was also fed this same food, until she developed pancreatitis at age 5 - never overweight, or fed scraps. My dog, who is now sick, will go back on the Hills RD and I will wean her off that again, but with a different kibble. I do believe all these problems to be from the Nutro.
Reviewed Aug. 17, 2009
Because of the price increase on Nutro dog food, I went online to see if I could find it cheaper. As I scanned my search, I came across this website and started to read the first complaint. I immediately started to get upset, because last year, we had to put our 1-year-old puppy down. He was experiencing diarrhea and vomiting, and he was lethargic. There would be episodes of this that became increasingly more often. We spent $2500.00, testing and trying to figure out what was wrong. They could find nothing; all tests were normal. The vet thought possibly pancreatitis, but the test came back ok. The next step she wanted to take was exploratory surgery to find the cause for a whopping $2000.00. He had been so sick at this point; he's in and out of the vet's office to hydrate him and test him. We made the hardest decision and had him put down.
Now I read these complaints, and I am horrified that this dog food was probably responsible for my dog's illness. And I can't believe that I could have just taken him off this food and maybe saved him. We got a little female of the same breed, and in the last two weeks, she has started to show some of the symptoms enough for me to take her to the vet. No problems could be found. I thought, oh my god, here we go again. Thank goodness, I read these complaints today and found out about Nutro Products. We got rid of all the Nutro/Max food in the house. I will tell everyone I know about this. Shame on this company for putting this product out! I hope that by making these complaints, they will be stopped.
Reviewed Aug. 14, 2009
I had 2 chocolate lab litter mates born 2/12/07. Both of them have been on Nutro Large Breed Puppy and then adult foods since I got them. On July 12 2009, one of them started vomiting profusely and then was taken to the vet when he became lethargic. He was then diagnosed with severe pancreatitis. My 2 year old did not survive the emergency surgery. Exactly 3 weeks later, (almost to the hour) the other 2 year old came down with the same symptoms. I rushed him to the hospital and after 1 week under intense care, he has finally able to come home. There was not a clear-cut diagnosis of pancreatitis, or anything else on the second dog, but his blood tests seemed to have indicated possible pancreatic problems. He remained lethargic and did not eat anything for 4 days.
I have not only incurred the loss of a puppy to a disease that typically only affects small, older dogs (per vet) but also $6,000.00 in costs in 3 weeks. After speaking with Nutro yesterday, it seems that approximately 10 months ago, they changed formula from all beef to all chicken, and for some strange reason (?) they are now in the process of switching all the US plants back to all beef. The Canadian plants will remain all chicken. This just seems kind of odd that all of a sudden, the formula is changing again. I currently have a case number with Nutro and am waiting for them to send me return envelopes in order to submit the food for testing. They have also asked for me to send the vet records of both of my dogs along with the food. I took all the remaining food back last night to Petco for full refund and have switched food.
The emotional and financial stress of this situation is quite overwhelming. To watch 2 year old puppies and see the life going right out of them, is more than anyone should bear and I have done this twice now in the last month. My pets are fed only homemade dog biscuits and have never had table food. I am known as a complete maniac about table food to my dogs. They have never even had a piece of bread. The Nutro food seems to be the only common denominator and the only thing going into their systems. As a pet owner, I feel terribly responsible for the death of my dog and even more responsible for the illness of his brother.
According to the vet, pancreatitis can easily come back once the dog has had it. It is just a waiting game for when it will return. I know have a lifetime to watch for this and go through the agony and expense when this disease will most definitely occur again. I have read that the FDA is not investigating Nutro Products Inc. but I think that someone should, and soon, before any more lives are lost.
Reviewed Aug. 13, 2009
Our two cats are sisters. We adopted them as kittens three years ago from a local animal shelter. When we adopted them, they were sent home with sample packets of Nutro MAX CAT kitten food roasted chicken flavor. We continued to feed Nutro MAX CAT kitten food roasted chicken flavor for a year and then transitioned to Nutro MAX CAT adult food roasted chicken flavor as recommended. We learned of the recall of Nutro MAX CAT adult food roasted chicken flavor when we went to a local pet store to purchase cat food and found that the shelves were empty. By then our two cats had already consumed an entire 16-pound bag of the recalled cat food.
There had been one incident of vomiting. There had been one incident of diarrhea. We were concerned, but not overly concerned, having been reassured by a representative of Nutro Products, Inc. that the recall was strictly "voluntary". We were sent a coupon for a free 16-pound replacement bag of Nutro MAX CAT adult food roasted chicken flavor by Nutro Products, Inc. It was several weeks after the recall before the cat food made it back on to local pet store shelves. We purchased a 16-pound replacement bag of Nutro MAX CAT adult food roasted chicken flavor with the coupon provided by Nutro Products, Inc. A little more than a week has passed since we started feeding our two cats Nutro MAX CAT adult food roasted chicken flavor again. There have been two incidents of vomiting. The replacement bag of cat food is labeled "Best by 09 01 10 88 2 925E2UICO3 09: 38 CAPFOOO24.” We are done with Nutro Products, Inc. We would like our two cats to be thoroughly examined and tested by a licensed veterinarian and we expect Nutro Products, Inc. to pay for it.
Reviewed Aug. 12, 2009
Just about a week ago, my mother purchased a bag of cat dry food called "Nutro Natural Choice, Complete Care Weight Management Ocean Fish Flavor (8 lbs) Adult Cat Food." The cat only consumed 2 bowls of the dry food, and soon after began puking. I was worried because he was puking like every 30 mins. and doing big meows like I never heard before. I knew right away it was the Nutro cat food that was causing this because it was the first time that he tried this food. So, I did a little research to see if anyone had the same problems as me, and yes, I saw many complaints about the food. I want something done about this because it is inexcusable that this company makes food that's supposed to make cats live but instead they are producing poison. This is the purchase code bar if you need it - 0 79105 20517 7 and the food expires on August 22, 2010. I went to the Nutro website to see if this product was recalled. It was but it had a different code bar. Please do something about this. I don't want any other cat or animal going through this!
Reviewed Aug. 11, 2009
Over the past few months, my chocolate lab dog has been very ill. Some of her symptoms were hair loss, lethargic, swelling of the paws and around her eyes, and having trouble walking. My vet did a bunch of test from allergies to skin infections. All tests came back negative. She’s on seven different kinds of medication. So far over the past four months, my bill from the vet has totaled $2,000 and rising. I was at my wits' end and knew in my heart the time was near to put my baby down. I just couldn’t bear to see her suffer anymore. It wasn’t fair to my dog and I was only making it worse by keeping her alive. I just couldn’t say goodbye, not yet.
Since her illness started, I researched everything I could to learn more about allergies and skin infections. I then by pure accident went onto the FDA website. I wasn’t sure what I was looking for or what I would find but I was desperate to find the answer to my dog’s illness. Out of the corner of my eye I saw a headline that read FDA confirms probe of Nutro pet illness. I quickly opened up the article to read it and couldn’t believe my eyes. I had to read the article twice to soak it in. It has been Nutro dog food that has been making my dog so ill. It was in front of me the whole time. I would have never thought that her dog food could do this to her. The vet even asked me what kind of food I fed my dog. I couldn’t believe that vets are so unaware of such a potential danger to dogs.
I have so many thoughts and feeling running through my head it’s hard to choose just which one of them to act upon. I have been feeding my dog Nutro for 5 years and swore to everyone how good her dog food is. Little did I know I was poisoning my own dog. It all made sense now why none of her medication has really worked. I am so disgusted by Nutro pet food. How can a company be so aware of the 100s of dogs falling ill because their product (FDA has confirmed this) and do nothing about it? I’ll tell you why, greed! A big company (Mars) like Nutro pet food only cares about the bottom line. Shame on you!
I have started to warn everyone about the poison Nutro pet food is selling to dogs. I’m faxing the FDA article to every vet in the state of Arizona. I’ve posted the FDA article on my blog, MySpace and Facebook websites. I feel everyone must be warned of the potential sickness and sometimes fatal outcome that is affecting dogs all over the country. I can’t sue a big company like Mars but I sure can bring some bad PR their way. Consequences: My dog has trouble walking and cannot control her bowel movements. She seems very uncomfortable, panting a lot. The time has come to put her down.
Reviewed Aug. 11, 2009
I have 4 cats and went through a lot of research about finding a good food, but was I ever wrong. As of today’s date, 11 Aug 2009, none of the pet stores here are posting anything about a recall on the Nutro cat food. One store told me that Nutro was adding more flavors to their dog food and were reducing the production of the cat food and that was why they didn't have any. Another store told me they were changing the look of the bag. Not once was I informed about the recall.
Why am I so mad? I had an 18 year old healthy cat named Snoopy; she was a beautiful orange and white cat that used to crawl under the covers every night with me. She was the most loving cat I have ever known. Snoopy was on Nutro Max chicken for most of her life. Late last fall 2008, Snoopy started to lose a lot of weight and started to howl. The vet told me she had become deaf and did not know why she was losing weight or why she kept getting sick of yellow liquid. It seemed every time she ate she would throw up.
At the beginning of December 2008, I came home and my beloved Snoopy could barely stand up without falling over. Her body felt like a rack of bones. I had to take my Snoopy to the vets and have her put down, she had suffered enough. Her regular blood work showed no problem, her kidneys were working and she had no worms. Yes she was 16 years old but the fast weight loss, even with extra feedings, and the throwing up after each meal, makes me wonder if the problems with Nutro go a lot further then what they are saying.
Why the cover up at my pet stores? Nutro told me max shelf life was 14 months. Can someone explain to me if the cat food they are recalling was made in December 2008 and has a best before date May and Aug 2010, how is that possible? That’s 17 months, from Dec 2008 to May 2010. Sounds very odd, did they just pull those dates out of a hat? How long has this problem really been going on? All the garbage about how safe their food is and the QC on their website is false! Today, my youngest daughter watched her cat who is going through the weight loss, just fall over in the kitchen. She has asked me to phone the vets and make an appointment to put her cat down so that suffering will stop. If Nutro had been more honest, I may have saved our cats.
Reviewed Aug. 11, 2009
My 3 year old pug has been given Nutro products exclusively since she was a pup. This past year she required several emergency trips (4) to the vet due to diarrhea and excessive vomiting. Each time, her blood work showed elevated liver enzymes above the 1,000 range (normal range should not exceed 120). Her fecal tests were all negative suggesting it may have been something she ingested and not a parasite.
She has recently had another bout of bloody diarrhea, vomiting, pain, and bloated belly 20 minutes after eating her PM meal (Nutro, Natural Choice, Lamb and Rice Formula). Again to the vet, again her liver enzymes were off the charts. We put her on a rice and cottage cheese diet for one week and had another blood test done at the vet's request. This time it showed her liver enzymes at the normal range of 47. This left the vet a bit miffed as she suspected a possible liver shunt with these types of test results. We wanted to figure out what our dog’s underlying problem was, so we ordered a sonogram. It showed nothing abnormal with the exception of crystals in her bladder.
This led us to suspect her food was tainted in some way, causing her episodic bouts of illness usually occurring after eating her normal meals. My dog’s symptoms are typical with Salmonella poisoning or excessive Zinc ingestion. I have promptly changed her food and am hopeful my dog’s health can be restored fully. My dog's overall condition seems fragile for a dog so young. The vet visits and lab tests have exceeded $4,000 to date.
Nutro Dog Food Company Information
- Company Name:
- NUTRO Pet Foods
- Website:
- www.nutro.com
