Hills Pet Foods Reviews

Representative swore under oath that on August 2009, they have inspected my entire building of 6 family and found the entire building infested with bed bug, and that they gave me a price of $1500 to exterminate the whole building and I chose to exterminate only one apartment.

Further more, they continued to state that on 2010, they have exterminated apartment 2L, and not apartment 2R as I was claiming. For the simple fact that I have not hired them to further assist me in exterminating the building and expressed my doubts about the quality of their service. In short, their testimony proving that I am a neglectful Landlord was a total lie and very damaging to my image. All 6 apartments residents are ready to testify to the contrary, and apartment 2R was exterminated by their representative in 2010 and not apartment 2L as they claim. Resident of apartment 2L know beyond doubt that their apartment was exterminated in late June and not on June 2 as they claim. Apartment 2 L has refused fumigation for a long time.

1. Because they were away most of the summer doing concerts outdoors.

2. They claimed that they have fumigated themselves and that their bites might be due to mosquitoes bites that occur during their performance in the outdoor. On June 22, a different fumigation company Flash Exterminating Inc, has exterminated their apartment, and I personally helped the entire day pack their belongings in boxes and plastic bags that I purchased with my own money. I have signed affidavit from most persons involved and witnesses, that prove the truth of the facts that I claim. Owner still insist that he is telling the truth. Please help me!

It is now 10-11-10 and I still have not received my tiny little rebate check. This is not about the money. Obviously, I have spent more time and energy than it was worth. But it is the principle and making a huge corporation follow through on what they promised. They charge a fortune for the dog food as it is. I have a large dog and spend about $60 a month on their dog food. You would think they could cough up a messily $7.00. A lesson to the wise: Keep copies of everything until the matter is resolved. I will keep nagging them until I get my refund or I will file a formal complaint with the attorney general.

She told me that they would mail me a coupon for a replacement bag. I told her that we had switched to Blue Buffalo so there would be no need for an SD coupon. She said if I would scan/mail the receipt to them, they would be happy to refund my money. But who keeps a dog food receipt or any receipt unless you are planning on returning it? She told me that if I had the "proof" that the bugs were in the food they could "maybe" work with me. I offered to mail the remaining 25lbs of food back to them at their expense. But of course she declined. I was just about to ask her if I could speak with someone else, when she told me if I take a photo of the bugs and email it to them that they would cut me a check for the cost of the food. So, we shall see how this all works out. I'm very upset by how this situation was handled. Very poor customer service.

In 2001 our 3 year old yellow lab started having skin allergy problems. My vet highly recommended putting him on Science Diet Ultra Z/D prescription food. I agreed to this, assuming that I should trust what my vet recommends. The food was $32 for just 18 lbs. I kept the dog on it for 3 years. By the 3rd year the dog developed what we thought was diabetes. I had to spend $100 a week for insulin but it wasn't doing any good, his sugar was still way out of control. In less than 4 weeks, my beautiful dog was dead. It wasn't diabetes at all. His pancreas was completely destroyed. I totally blame his death on this food. It is preserved with BHA,BHT and Ethoxyquin which are all poisons.

I even contacted the FDA but they said there is no proof that those preservatives cause cancer. I say he is wrong. They are poisons and have no business being in our pet's foods. But as usual, I don't have any proof. So I, for one, will never again use any Hill's Science Diet prescription foods. I live with the guilt that I fed this poison to my beloved dog which cost him his life. I will not forgive my vet for recommending it. One of the girls that works for him said that they get kick-backs from the Hill's company for selling the food and that from time to time the rep comes in and throws a party/luncheon for them. I just want to warn other pet owners not to feed any of their foods to their pets. Your pet will pay with their life! The physical damage was the loss of life for my beloved yellow lab. The physical damage to myself is the guilt I feel knowing I fed this awful food to my dog. I actually became so depressed after his death that I had to see a doctor. I felt like I had lost a child and it was my ignorance that cost my best friend his life and it was my mistake to trust everything that my vet told me.

This food is very expensive! It is for dogs with kidney problems and has to be purchased through vets. I have to spend more money on my dog's food because I am getting less product. The company is skimping for their own bottom line.

In Jan 2007, she had to have surgery for a bladder stone. The lady vet blamed Jewel's diet combined with her biological chemistry for the stone. She, the vet, prescribed Hill's Prescription Diet "C/D" for Canines with instructions to exclude all doggie treats. I fed Jewel the "C/D" food exclusively, no doggie treats at all, but once a month I let her lick my thoroughly scraped ice cream bowl which equaled less than an ounce of ice cream total over a whole year.

In Mar 2009, it was another bladder stone surgery by a different lady vet (because I moved across town). This Vet blamed the ice cream deviation from the "C/D" diet for the largish stone and I personally suspended common sense long enough to accept the blame. We slavishly followed the new vet's instructions to feed Jewel only the Hill's Prescription Diet "C/D" and here we are, Feb. 22, 2010 with the same problem again.

The $1500 injury is beyond insulting this third time. We paid off the first surgery, are still paying off the second surgery and are destitute facing this third surgery. Poor Jewel suffers miserably from the bladder laceration and inability to pee. Our pain is physical and emotional. I carry so much guilt and self-loathing for allowing this to happen a third time, it just consumes me. I'm nauseous, unable to eat or sleep. Debra's doctor has prescribed Jewel as a service dog for her. The bond approaches mother/daughter in intensity and Debra suffers at that level. These are bad times for us.

Three weeks ago, she began vomiting after she ate her food. At first, she would be sick every 3rd or 4th day. She continued to vomit more and more until finally, after 3 weeks, she would throw up her dog food every time she ate it. She also lost about 10 pounds during the 3 weeks. I took her to the vet and he examined her thoroughly, tested for parasites and drew blood for a panel of tests. He thinks she has developed sensitivity to the food and has a secondary infection because of it. The blood work came back okay, with only a slight elevation of white blood cells. He gave us Metronidazole, an antibiotic, and a 20 pound bag of prescription i/d dog food. She has not vomited since we changed her food and she seems fine now. The vet bill was $315.18 but it was our worry and her suffering that was the major cost.

It wasn't until I looked at my bank statement that I realized that I bought the bag of Hills dog food at the same time she began getting sick. I might have thought it a coincidence if I hadn't heard the same story from 3 other dog owners. I don't know what the lot numbers were on their bags of food, but they were all "Large Breed Adult Maintenance" or "Mature Adult Large Breed" dog food by Hill's Science Diet. The information on the bag I bought is "Best Before 02 2011 R0202352 J0 002" and the UPC code is 5274245450.

After slowly introducing the new food over a few weeks, we finally put him on this new bag of food outright. He has been vomiting continuously for two days, been hiding in the wardrobe and has no energy. For a big cat, he is usually very active. I have put him back on his regular canned food without the science diet and the vomiting has stopped. I am very concerned after reading so many similar complaints on this website. I have never had a problem with Science Diet original and thought Science Diet was scientifically formulated with cats’ optimum health as foremost importance.

I am left with a full bag of food, that on top of the vet's bills was an additional A$40. I can't use it on my cat and wouldn't dream of giving it to someone else in case their cat gets sick too. My cat had to be returned the vet (again) due to the vomiting episodes at huge expense, as well as the cost of the bag of food initially at A$40. I also had to purchase his old food Science Diet original at A$32. The floor in my house is stained from vomit occurring during the night. This is starting to get ridiculous.

We switched him to another brand and he started to eat again, but slowly over time. He has gained a couple of pounds now but is still underweight. I then gave the dog food to my mother for her dog. After two days of eating the food, her dog began vomiting, bloated up and having loose stools. She took the dog to the vet and they told her to toss the food and to put him on another dog food as well. I believe now that my dog does not have food allergies, but that the food itself had to have been tainted with something. I still have samples of the dog food on hand for testing if anyone will do it. I have notified the FDA, Science Diet, and the two local vet clinics.

I then took him home Monday night and returned to the vet on Tuesday morning where he was checked out again. They gave me fluids to give him under his skin because his toxin levels were still very high. My vet thought we were going to have to put him to sleep. I took off the week from work and used the long holiday weekend to monitor his every move - writing down each time he would eat, urinate, drink water, etc. He seemed to get a little better and then stopped eating again. We had to go back on Memorial Day to the emergency hospital but to our relief, they did blood work and it was back to normal. He was not eating so we had to get a stimulate prescription which seemed to help. Now, he is doing much better, but I am only feeding him the cheap grocery store food because I know that the Hill's food caused this.

We gave the bag of food to my vet to get tested but they sent it to Hill's to test. We finally received a phone call from a "Katie" at Hill's just to tell us that she cannot discuss the Hill's M/D product with us and we would need to contact their attorneys in Philadelphia, PA. Since I am not an attorney, I do not feel comfortable contacting them without having representation of my own, so I am interested in being part of a class action lawsuit if there is one. I am going to contact a lawyer locally since my vet bills are reaching over $2,000, not to mention my extreme emotional distress from the thought of losing my baby - and my time I had to take from work to nurse him back to health. If anyone can help, please call!

I rushed him to the emergency vet clinic, where they began running tests, giving him fluids and trying to find out what the problem was. After a couple of hours, the vet said I should go home, they would call me if there was a problem. I wasn't home more than 45 minutes, when the vet's office called to say that my little boy had died.

They found that he was suffering from massive kidney failure, and could not explain why.
A week later, my female cat stopped eating, and began acting just like her brother. I took her to the vet, where once again, I was told she was suffering from kidney failure. She hung on for three more days, but couldn't or wouldn't eat, and became progressively weaker. Finally, the vet said it would be best to put her to sleep.

My heart is broken; I have not gotten any more pets, even though I've never lived a day without pets.

I tried to find out how to get Hill's or IAMS to at least compensate me for the vet bills and cremation, but was told that I couldn't prove it was their food at fault, and they couldn't help me.

I need to find out how to become a part of the class action lawsuit again these companies. It won't bring my babies back, but at least they have to pay for their care.

I rescued a stray cat who was very thin. I took him to my vet who did complete blood work, tested for FIV/FeLV and performed a general exam. The cat was found to be in good health, except for a slightly elevated pancreatic function. I fed the cat, Mickey, Friskies canned food which caused loose stools. A few days later I switched to Science Diet canned food and the problem cleared up. 2 weeks later Mickey died from an unknown cause. At first I thought that there was an undetected health problem which caused his death. While Mickey was alive, I also started feeding another cat, Mario, Science Diet canned food. I had Mario for almost 15 years. He was in good health, except for a case of stomatitis (an inflammation of the mouth) At first Mario thrived on the Science Diet, but after a week of eating this food he died. Neither cat was in perfect health, but neither had life-threatening conditions. Both cats died in about 12 hours after the symptoms became apparent: loss of appetite, increased thirst, extreme lethargy. Perhaps this was simply a bizarre coincidence, but I'm not convinced that the food was not a factor. My other cat also a senior, was not fed Science Diet and remains healthy.

What I would like to find out is whether or not other people have had similar problems with non-recalled Science Diet canned cat food. If the food is causing the death of pets, then I would like to take some legal action, but not for my own gain. I would just like these pet food companies to be held accountable and to do whatever it takes to insure the safety of their products.

This is a prescription food given out by veterinarians only and I cannot believe that this man handled this in such a way. I think other pet owners should be aware of this problem, as they trust their vets.......

Therefore I feel I need to spread the word that there are very likely far more animals affected by the tainted food which may be more widespread than is being admitted to by the industry. This is the email I sent to Hills through their web site:

I have been a regular user of Science Diet products for both our dogs and cats for approximately 20 years and have never experienced a problem with the products until this last month. I usually purchase the canned product in Savory Juices for my cats but for the first time I decided to try something different and purchased two cases of the Savory Cuts in February from our local Petsmart in Overland Park, Kansas. My cats have not liked the Savory Cuts and don't finish their servings as is their usual practice so I was not planning on purchasing that type again.