Hills Pet Foods

Hills Pet Foods Reviews

About Hills Pet Foods

Hill’s creates science-based diets for your pets. The company emphasizes quality and employs people with a dietary background to propel its product development. Hill’s pet foods use high-quality ingredients, and the company performs daily safety checks on finished products to add an extra layer of protection.

Hills Pet Foods Reviews

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    Page 3 Reviews 40 - 240
    Staff

    Reviewed May 1, 2019

    I bought Hills liver l/d health food because my dog has elevated liver enzymes and my vet recommended a switch. However, upon introducing the new food into my dog’s diet, I notice about 5 days later that my dog was seeking more water than usual, a drastic decrease in energy and showed signs of pain. All he wanted was to cuddle and not move, it got progressively worst and on day 7 when he started farting and showed signs of stomach ache, I decided to research his symptoms and crosscheck them with this brand of food. People have expressed alarming similarities to what my dog is starting to seem like and I decided to stop the use of the food and return the it. Please please, people keep an eye on your dogs and be aware of how they react with such changes as prescribed by vets.

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    Reviewed April 17, 2019

    I want a food that has been tested by feeding trials in dogs. Hills is a reputable company whose products are backed by science. They use Quality ingredients and have their own labs and test facilities. The food is tasty, well tolerated, keeps skin and coat healthy, and produces firm stool with no smelly intestinal gas.

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    Price

    Reviewed April 12, 2019

    Atlantic Veterinary Hospital in Marblehead, MA. After a routine cleaning, my veterinarian offered me Hills T/D Dental - advocating it pretty well. So I did what they said and made the switch... And my vet lost my trust. Like others who have experienced this, my dog ate this food less and less until it made her sick and blood leaked from her rectum. **And she refused to eat it.

    Finally suspecting the food, I looked online to find all these reviews. Naturally, I didn't want her to eat anymore of it so I couldn't gradually switch the food out...After I gave her Regional Red from Orijen (Which she gobbled right up), I then had to deal with diarrhea all over my apartment. And since Hill's is outrageously overpriced, I can say with all honesty my dog went through unnecessary pain and suffering (and if we hadn't caught it in time who knows how bad it could have been) and everyone also knows how lovely it is to pick diarrhea up from all over the carpet...and finally what a waste of $$!!!

    But worst of all is the fact that vets are recommending this to unsuspecting pet owners!!! I can't believe that. Is there some kind of deal this food has with vets (as if they already don't make too much money off people)? Whatever the case is it's very alarming. One of these reviews say this food killed their animal. I am pretty sure vets shouldn't be offering foods with reviews like that. I am so mad, as a consumer I would like to propose a lawsuit to anyone else who had to deal with this. For morality's sake.

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    Reviewed April 12, 2019

    It is highly rated. My dog likes it and she is very healthy. The dog food doesn't have fillers and keeps her fit as she is very active. Never have any complaints from the vet and my dog never looks lethargic.

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    Reviewed April 3, 2019

    Two dogs have flourished on this product over a number of years. I buy it online and in big bags for convenience (mostly - they are heavy!) because I can count on it being available. I use the chicken flavor.

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    Staff

    Reviewed March 30, 2019

    Originally I thought another dog food was making my dog sick so I took her to the vet to help her but instead she went on this prescription dog food. Before this dog food she had a clean bill of health from her vet, no cancer, kidneys, liver, pancreas, heart all great. She died in two weeks, when I started to feed her I had no idea I was feeding her poison. She slowly got worse drinking water excessively, she couldn't even though she loved life and I just keep on feeding her that food thinking I was making her better. Her lymph nodes were swollen now and her diarrhea would not stop. I had no idea that it was recalled for excessive Vitamin D. She got so bad that she could not walk or move but she just drooled and finally threw up excessively. She finally died, Now I know that this group of dog food from Hills prescription was recalled from last year and I am just waiting until they look into this batch of their dog food. Please do not feed your dog this food.

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    Staff

    Reviewed March 24, 2019

    My Yorkie I've had for 6 years always had skin issues and my vet recommended z/d food sensitivity to try. I fed her the wet dog food for 4 days and on the 5th day she woke up vomiting, drinking water excessively, diarrhea, lethargic and peeing a lot. I took her to the vet where she stayed for 2 days because she was in kidney failure. My vet was in disbelief how fast she was declining and so was I. I had to put her down...and nothing was wrong with my Sassy until she ate this food. DON'T BUY THIS FOOD. I WISH I NEVER DID. I'M HEARTBROKEN. I'm being made to rate this food. I would give it a ZERO FOR THE DEATH OF MY BABY.

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    Reviewed March 23, 2019

    Over the years I've researched quite a few pet food makers. I look for nutritional value and if my pets like the taste. Hills is sold at our veterinarian office, so of course I started with them. It was great, but with all these new companies coming out, I've tried a few. I should have left well enough alone. My little ones are back on Hills Science Diet and I should have never fell for other companies false claims. In my opinion, Hills Science Diet is the best!

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    Staff

    Reviewed Feb. 19, 2019

    Our dog is experiencing many of the same symptoms as noted in all these recent reviews. It is a travesty that something that is available only via prescription is killing the pets it is designed to aid. We have been feeding our dog the Hills z/d Ultra wet and dry food for years without any issues. Now, our dog is fighting for its life. We noticed a lot of vomiting and runny poops. He was very lethargic and we had to let him out in the middle of the night to pee or he would have accidents in the house. He used to be able to sleep through the night. I took him to the vet yesterday and the vet said he has kidney failure. He is getting fluids intravenously today. Not sure he if he is going to make it.

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    Staff

    Reviewed Feb. 18, 2019

    Used many many years but this year used recall ZD and dog got so sick. She rather starve than eat it. I can only imagine the taste. She started drinking 3 times water and constantly peeing. She was lethargic and slept nonstop. Her lymph nodes were swollen. She limped and could hardly walk. She had diarrhea and vomiting. She went to vet about 6 times getting xrays and biopsies and intravenous drip. After weeks made my own food. Still seeing vet spending thousands but she is eating now. Still drinking lots water. Going vet tomorrow to check blood again and kidneys. She still is not herself. Am very sad. Didn't know about recall right away. Very sad. Quality control wasn't done on product and too much Vitamin D and poisoning her kidney. Never ever will buy Hills again.

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    Customer ServiceStaff

    Reviewed Feb. 13, 2019

    I accidentally found out today, about the January 31, 2019 recall. I've been feeding my 3 dogs this dog food for about a year, at my veterinarian's request, even though it went against my common sense. The poor quality of its contents was disturbing especially since it was for sick dogs. I discussed this with my vet and she assured me it was the best, because it was controlled as to what was in it, so better for the dogs. What a joke! I don't know how long I've been poisoning my babies but definitely been feeding them the recall. I never received an email from Banfield who prescribed the dog food! I'm a very upset mommy!

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    Price

    Reviewed Feb. 11, 2019

    As all the other pet owners my Moñeca started becoming very lethargic, vomiting, diarrhea, a lot of shaking. I took her to the vet and was told her kidney and liver were failing. They did blood work twice and could not figure out what was wrong. She had an ultrasound and doctor said she'd never seen anything like it. I started giving her regular blended chicken and vegetables. I gave her CBD oil. Stopped giving her Hill's Science Diet. This food would make her get worse. She survived, but it was a horrible experience and very expensive vet bills/tests. No more Hill's food for my pups.

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    Price

    Reviewed Feb. 11, 2019

    If I could select zero stars I would!! Their very expensive prescription food was recalled. This vitamin D recall is what killed my sweet Rottweiler. I found out about the recall the day after I had her put to sleep. I will never trust this company again!!

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    Reviewed Feb. 8, 2019

    This is so sad. My dog Bubba 16 years old was prescribe the metabolic and sensitive stomach and urgent care 'cause I told the vet Bubba had a flu with a cough and had vomited. Well the vet gave her antibiotics which cured the flu coughs but my dog later started to seem off on her balance. My dog stopped eating and pooping. It's been 2 weeks now and my dog has not been the same. Still not eating and pooping. My dog is so weak. The recall said the dog would recover after you stop giving the Hill's Science diet food. 2 other vet visits and they suggest putting her to sleep. This is so sad after putting trust in your Vet with Hill's Science Diet Dog Food.

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    Customer ServiceStaff

    Reviewed Feb. 7, 2019

    Ella was diagnosed with bilateral renal dysplasia two years ago and had been on K/D up until she passed. About a week prior to having to put her down she no longer wanted to eat. She was vomiting everywhere, had diarrhea all day every day even in her crate and was soiling her bedding. I thought that her kidneys were just getting worse and took her to the vet. Her BUN had QUADRUPLED to 207 (the vet had to dilute her blood to even get this reading) so I had to make the choice to put her down for her health. Little did I know, two days later I would get an email from PetSmart stating there was a recall on her food.

    I don't understand how a company that produces food for kidney care can let something like this slip through the cracks. I am demanding higher quality control from this company and looking towards pursuing a lawsuit to avenge my baby. Stay far away from this company if you are trying to save your dog's life. If I had known then what I know now, and that is this company has very poor quality control regulations then I would have NEVER listened to the vet and gave this food to my sweet baby. You took a life away Hills. And by the look of these comments she wasn't alone. Get ready for a class action lawsuit.

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    Customer ServiceStaff

    Reviewed Feb. 7, 2019

    This was my precious little Lucy Lou. She was 15 years old when she died on January 7th. While she was beginning to lose her hearing and her eyesight wasn't as for strong as it used to be, she still loved to run and play with her big sister. Our veterinarian put her on your c/d prescription dog food several years ago. She wasn't really keen on just eating the dried food, so I would put about three-quarters of a tablespoon to a tablespoon and mix it together. I would alternate between the chicken and the stewed flavors. I was in California during this past Christmas. My neighbor, who was taking care of Lucy, ran out of the canned dog food and went to our vet here in Vero Beach Florida to buy another.

    This was 2 days before I returned/December 30th, 2018. I noticed that she was drinking more water than usual and urinating more frequently, but I wasn't connecting what was really happening. The night before she died she wandered the house and cried and cried. I immediately took her to the vet the next morning. She cried in the car, she cried in my arms as I rocked her. I thought it was just her time and made the decision to put her down. We could see how much pain she was in, how much she was suffering. Because she was such a healthy little girl, I felt she would die peacefully of old age, not so painfully. When you made it known on January 31st, 2019 that these products are tainted with toxic levels of vitamin D, I was horrified to realize that we were feeding her food that would, in fact, poison her! I have called your company three times explaining the situation wanting to speak with someone.

    I had to wait on the phone a very long time to even speak to a representative. I gave that person my phone number and my email address. I have yet to hear from anyone in your company. I've also spoken to my vet who told me but they had never received any information regarding the recall of that particular dog food. I am in so much mourning and so much pain. I have lost a precious friend that I spent sharing 15 years of my life with. I am certain, beyond a doubt, that the last can my neighbor purchased at the end of December is responsible for the poisoning and death of my puppy.

    Had this information been posted sooner I might have known that all that water that she was drinking and the frequent urination were signs of toxic levels of vitamin D in her system and we might have been able to save her! Saying that you are sorry and that you feel badly in no way compensates for the loss I feel. I will again reiterate, she died suffering a great deal of pain on January 7th 2019. You did not announce the recall until January 31st 2019. Too late to save my girl. Due to the fact, that you have not bothered to return my call. I will never buy any Hills dog food products!

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    Reviewed Feb. 7, 2019

    Our dog, Willow, had a sensitive stomach, but no life-threatening illnesses. The vet put her on Hills Prescription w/d canned food. After eating it for almost a year, Willow passed away suddenly last month. We saw 2 weeks later that the food she had been on had been recalled. We don't understand how a food that needs a prescription to buy isn't quality controlled. We hope no one else has to go through such a horrendous experience and will stay away from all Hills products.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2019

    Our vet prescribed this food for my dog's allergies in December, 2018. I ordered a case of 24 small cans and mixed it in with dry food. For the past week, my dog has been vomiting in the middle of the night and has been lethargic. I was planning to take him to the vet when I saw the recall on national news. Sure enough, his food is listed on the recall list.

    When I called Hills' number and waited for half an hour, their "customer service" representative was rude and treated me very unprofessionally. When I asked her about a refund or replacement for my 24 cans of z/d, she said they were not there to provide refunds or replacements because they had no way of knowing if I had actually bought the cans. When I said I had the order number and tracking number, she still said they couldn't help me. This company will no longer get my business. My dog seems a little better since I stopped giving him the recalled food, but I will never buy products from such an unprofessional and UNSAFE company again.

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    Staff

    Reviewed Feb. 6, 2019

    I wouldn't want any other family or dog to go through what we went through! December of 2018 we had been feeding our dog Hill's Prescription Diet I/D low-fat dog food along with dry food. He had been on this canned prescription diet for 6-8 years due to pancreatitis. He became lethargic, not eating, thirsty and drooling. Was taken to vet and had blood work done. He had extremely elevated kidney levels. The vet sent him home with fluids and antibiotics. Was told to come back if not getting better. He didn't make it more than 8 hours at home and passed away. Was then taken to emergency vet and this vet diagnosed him with kidney failure due to test results from previous vet (8 hours prior) and bleeding ulcers in mouth that previous vet never saw!

    The 1st vet thought he had gotten into something. We could not figure out what he had gotten into as we have 2 other dogs that had no symptoms. They did not eat this food. The Hills recall had not been advised yet. Knowing what I know now I would never recommend this brand of dog food. This brand is veterinarian appoved and you need a prescription from vet to buy this food. Expensive food that killed my dog!

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    Reviewed Feb. 5, 2019

    Our Mini Poodle (13 yo) had been prescribed Hills dog food by the vet about a year ago when diagnosed with diabetes. For the most part he liked the food and we didn't have any issue until 6 weeks ago when he suddenly could no longer hold it (pee and pooing every 60-120 min) and seemed chronically tired/in pain. While all his tests seemed normal and was in general good health, it was clear something was very wrong. Around Xmas we had to put him down and just attributed it to his "time." Come to find out a month later there had been a recall of Hills food due to the potential renal failure (or elevated Vitamin D as they articulate on the website). Things happen and the food was normally good, there's a reason why the vets prescribe it. Just know getting ahold of them is very difficult if you need to and please stay abreast of the latest recalls and report sudden changes in your pup as that helps all if there is a widespread issue.

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    Price

    Reviewed Feb. 5, 2019

    Hill's has announced another recall - yep, another one. This time for vitamin D poisoning. My Sheltie was "prescribed" a Hill's Z/D diet by our veterinarian for irritable bowel syndrome. Fine, I was more than willing to pay the price ($$$) for her health. Now I find out the quality control at this business is virtually none existent - one recall after another (you can do your own internet research regarding this company). My dog is sick now but hopefully I've caught it in time. My personal plan is to 1) Never have another Hill's product in my home and 2) Find another veterinarian - I would have never bought the product if I knew what I know now.

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    Staff

    Reviewed Feb. 2, 2019

    My veterinary clinic prescribes Hills prescription foods on a daily basis, and also order daily, However I had to find out from a client that the Hills food that I prescribed to her pet was on recall, What kind of company places your orders and still does not notify you personally of Recalls that can affect the life of your pet. I truly am dissatisfied with this and hopes the company finds a better way to deal with recalls.

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    Price

    Reviewed Jan. 13, 2019

    Now have purchased our 3rd case of Hills d/d canned food and most cans in each cases are at least 1/4 empty. It is upsetting that with the cost of the food that you get 3/4 of a can. Now that we have used most of our canned food that it is a case missing. We have no choice to help our 12 yr old lab.

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    Staff

    Reviewed Dec. 26, 2018

    Recently diagnosed w/ diabetes, my Boston terrier was struggling to manage glucose levels. In an effort to support my diabetic dog & better manage his diabetes, I purchased the wet & dry - IT ALMOST KILLED MY DOG!!! One day (approx 2.5 weeks on food) he suddenly stopped eating; his glucose levels increased 300 points AROUND THE CLOCK! My Boston was admitted to ER and spent 3 days in hospital managing levels because he tested positive for ketoacidosis!!! He was seen by 7 vets, and one internal specialist, none of which could explain the downward spiral!! He was nursed back to health & the vet sent home. Later that night I stupidly gave my dog this food & he fell crippling ill!!! I may have to check him into the hospital again. The only thing he did was EAT THIS GARBAGE!!! DO NOT FEED THIS YOU YOUR PET!!!

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    Reviewed Dec. 23, 2018

    My dog was very sick with all sort of allergies. We did tests and it showed that she is allergic to everything apart from food which was not true. She was allergic to grass!! She also was allergic to food. We tried a lot of different diets before Z/D food and it was such a relief when ZD worked. It was a lifesaver for all of us. There was no diarrhea, no vomiting anymore. She was on ZD for 4 years. My dog loved both varieties wet food and granules. She died yesterday and I am angry on the whole world but it was cancer which killed her. She was 12.

    But if it wasn't for ZD we probably would have lost her much earlier as everything she eat was causing diarrhea or vomiting even Hills I/D food, but ZD was like a miracle. Read Kim's from Sacramento review it is very helpful. I am sure the foods that Hills or any other company make are not 100% perfect but nothing in this world is unfortunately. Take care of your pets and thank you to Hills ZD from my family. I am not going to benefit in any way from writing this review. I only want to share my experience. I found these reviews when I was looking if a healthy dog without allergies can eat ZD food as it is prescription food. I have a big bag of ZD granules and 4 packs of ZD cans left.

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    Reviewed Sept. 14, 2018

    I got my Saint Shepherd puppy about 3 weeks ago. She was 14 weeks old when I received her. She came from a nasty backyard breeder who was essentially starving the mom and puppies, keeping them in dirty conditions (the kibble they ate was thrown on top their waste and they were hardly given fresh water), they had lived purely outside since they were 3 weeks of age in the middle of the VA Beach summer where humidity is at 100% and temperatures reach up to 105 degrees.

    When I picked my puppy up she was severely underweight, had horrible diarrhea and vomiting constantly. At first I thought it was because she was on a diet that consisted of adult kibble until I saw blood in her waste. I rushed her to emergency vet where it was found she had a bad case of hookworms. And if she hadn't been taken in by me then she would have been dead by that next week.

    When I was able to take her home I was given cans of GI Hills dog food. She started gaining her weight back and the vomit and diarrhea stopped. After she was through with the cans I gave her Pedigree Puppy Chow. She did fine with it but her waste was constantly too soft. I did some research and knew I should get her a large breed puppy food and found that Hills sells one. I bought the Hills Large Breed Puppy Food Lamb and Rice and so far she is loving it. Her waste is solid and she's gaining weight and size at a steady rate.

    I've read the reviews here and I do not think most the reviews do this brand justice. I do not know the circumstances of the other reviewers' animals so I can't say anything. But my experience with it so far is positive. My girl is healthy and is on the course to becoming a great dog, I plan on keeping her on the Hills Science Diet for a long time.

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    Punctuality & Speed

    Reviewed Sept. 7, 2018

    I have been making my cat's food for five years. They have always eaten "better" food but five years ago I switched them to raw food that I buy at the grocery store and bring home and grind and prepare myself. Our nearly 19 year old Tortie had been doing extremely well but after a severe ear infection and a round of antibiotics, she developed chronic diarrhea. We tried probiotics to stop it but it just wasn't stopping so naturally we took her to the vet. The vet suggested his probiotics and switching to Hill's i/d food. We agreed simply because she was suffering with diarrhea and we knew it needed to stop. Even with severe diarrhea she had gained 2 oz on the raw food since recovering from the ear infection.

    At first, she gobbled the food down, couldn't get enough it, then all of the sudden she didn't want it. Not only did she not want that food anymore, she didn't want any food anymore. We tried switching her back to the raw and she just wasn't very interested in food anymore. This was a cat that constantly wanted to eat. The cats eat 3 times a day but she would always beg for food in between meals. One month after being on the i/d we took her back to the vet and she had lost 2 lbs and was down to just over 6 pounds.

    Blood work was done 6 months prior and all of her numbers were stellar including the kidneys but the vet broke the news to us that she had kidney failure. She died at home 6 days later and all I can do is sit here and ask myself why the hell I trusted that food. Yeah, it stopped her diarrhea but she's dead and I don't think that's a fair trade at all. I will never feed my animals anything but my food again. P.S. For the first time I read the ingredients on the can... I can't believe we fed her that garbage.

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    Staff

    Reviewed Aug. 9, 2018

    I was so alarmed & frustrated by the 1 star reviews here, I decided it was time for someone to share a little common sense. I have used 3 prescription diets from Hill's - on 3 different dogs - with successful outcomes for all of them. *1st & most importantly: Our dogs are not immortal (sadly). They do NOT live long lives (to our heartbreak). When we have companies, like Hill's, spending millions of dollars on research to attempt to provide products that help heal, maintain health, or extend the life of our pets by some standard of measure - we should be grateful. It wasn't too terribly long ago we had NOTHING. *2nd: Does anyone REALLY believe that Hill's goes through the trouble of extensive research & development to create products that injure or even kill our pets? Wouldn't that put them OUT of business? Do you REALLY believe that's their goal?

    *3rd: Is it at ALL possible the pets in the reviews here were very very ill - and succumbed to their disease, and were going to die regardless if they used Hill's or nothing at all? The schnauzer with the 8 cm liver mass: That's deadly/terminal. By the time your dog was symptomatic, the disease was already well progressed. That's the unfortunate part about dogs - is they can't tell us they're not well until they're REALLY really sick. Your dog very likely had cancer that had already SPREAD and was in places that you had not biopsied (brain, spleen, lungs, stomach, kidneys, etc) nor could see or touch.

    I'm sorry for the loss of your dog, mine died of a blood cancer that had spread to the liver - age 11. Tried surgery, diets, everything - but all we could do at the end (2 mo after diagnosis) was make her comfortable as she slipped away. Dog food did NOT kill your dog, cancer did. :( And I feel your pain, I do. Dog food did NOT cause the cancer, either - and this is important... Dogs are exposed to the same elements we are - and just like us, we just do not know what causes cancer in our pets. Animals in the wild also get cancer.

    Moving on - The dog who lost weight due to renal disease - Renal disease DOES cause weight loss - that's a MAJOR symptom of renal disease in pets (and even humans)! No matter what that person fed their dog, the dog was going to lose weight, and likely - ultimately -pass away from the kidney disease, or related failures. People die of kidney disease, too, even with transplants, diet changes, and dialysis - sometimes it's just not enough. Dogs are no exception.

    I could go on and add my 2 cents on the other reviews - but I think my point is clear: When our dogs are showing serious symptoms of disease - they are already well into the disease (it has progressed), and all you can do is hope and pray their disease can be slowed or cured. If your dog has cancer - I'm sad to say - it's going to pass away from cancer. Blaming a dog food company who is financially invested in providing products that HEAL or HELP our pets is irresponsible. Unless you can directly correlate the consumption of their product to your dog's death or illness, it's defamation.

    I have used Hill's prescription diets because our vet uses it on her OWN dogs! My dog with thyroid disease (among other things) was on R/D to get his weight down. It saved his life, as far as I'm concerned. Lost 12 lbs safely, with complete blood panels done throughout showing healthy organ function. Because of R/D his life was extended & it helped us manage his medical conditions. He died of prostate cancer at age 11. Our cat was on C/D Feline for years - and she lived an incredibly long life (16 yrs). Our present dog is on S/D in an attempt to dissolve bladder stones - we are crossing our fingers.

    One last comment about bladder stones (w/regard to the complaint here that a dog developed stones because of c/d - which is an impossibility): No one knows why some dogs get bladder stones and some don't. But one thing we DO know 100%: Dogs will have bladder stones ALONG with an infection. So how did your dog get that infection? Who knows - but if you can eliminate the source of the infection, you can stop the development of struvite stones. There are other stones your dog can get that cannot be dissolved by a change in diet - they must be surgically removed, as they will NOT dissolve on their own... and they are deadly.

    The idea situation is that you can catch a stone or retrieve one to analyze to determine what kind of stone it is. If you can do that - then your vet will know exactly how to treat it. As well - your dog will produce stones if their pH LEVEL in their urine is HIGH (above 6)! My dog has always eaten Natural Balance Limited Ingredient dry & canned foods... we have always kept his weight in check, and exercise him daily. But he got stones - and we blame NO ONE. It is what it is.

    Losing a pet is pretty awful - that we can all agree on. We hate to see them suffer, and in our attempt to avoid the inevitable (that they just do not live long enough) - we invest in treatments that may or may not work. Here we have a company that develops food to try to save our pets is blamed for their deaths after being diagnosed with terminal illnesses... there is no logic in that. Science Diet has worked for us, we've had NO side effects or negative experiences over a span of 15 years of using their products, and we've been very satisfied with the results.

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    Reviewed July 21, 2018

    My 4 year old miniature Schnauzer had a few UTIs when she was 2 which was cultured finally and treated appropriately. At the time she also had an X-ray to rule out stones-and she had none. The vet thought it would be prudent to put her on Hills C/D diet to be safe. 2 years later she has 25 stones in her bladder. Emergency surgery to the tune of 2K and he still wants me to keep her on the food until she recovers and we know what kind of stones. I think not. I’m 100% confident this food caused her stones. I’ve never had any previous dogs on RX food and NEVER had this happen to any of them - BIG RED FLAG and she’s not going to continue on it. Shameful and I feel I’ve been mislead. We try to do the absolute best for our babies and then to have this happen. It’s just wrong. Terrible product in my opinion.

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    Staff

    Reviewed July 15, 2018

    Our Jack Russell has been on this food for approximately three years. She has done very well on it until around the first of July when I opened a new bag. Each day, she has acted more strangely than the previous day, lethargic, depressed, and not begging for food, until several days ago she just wouldn’t eat and was throwing up foam-like vomit. I bought her a different brand of food. She still wouldn’t eat normally. She was very wary of eating anything, even treats, for a couple of days, but today she started eating and drinking. I’m not going to give her anymore of Hills (WD Dog Food). My gut tells me something is very wrong with this new bag of food.

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    Staff

    Reviewed July 13, 2018

    My beloved Black Lab, Kati, lost her battle 3 days ago. Back in April 2018 a 8cm mass was found on her liver. Due to her age, 11, it was recommended that we just try to manage it. She was doing wonderful! You would never know she was sick. I put her on a homemade diet as dog food was the only thing that bothered her, would go right through her basically. I did my research on liver supporting foods. Her diet consisted of chicken, rice, cottage cheese, beef a couple of times a week, pure pumpkin, broccoli, carrots, hard boiled eggs and oatmeal all non seasoned of course.

    Her follow up appt the beginning of June showed her liver enzymes were a tad bit higher than the month before but not significant enough to be of concern. I was told although the diet I was feeding her was good she is not getting certain things she needs and put her on Hills L/D dry food. With only 2 weeks being on the food she went downhill all of a sudden stopped eating, the week before her passing I was feeding her with a syringe just to get food into her. I believe this food made her worse/killed her! As all of a sudden her liver was so large it was pushing her stomach up. I am sick over this. I wish we didn’t trust our vets as much as we do, I’ll have no idea now if she would still be her alive and running if I had just kept doing what was working! R.I.P. Kati 7/10/18 <3.

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    Reviewed July 3, 2018

    After reading 6 - 1 star ratings on this product I quit looking. Most of them mirrored the trouble I was having after my dog ate this food: Shivers all over, immediate and extreme weight loss, and stopped eating completely. I bought this food from my vet for my dog with Kidney problems. Dog lost weight. - 5 lbs in 3 days while transitioning from her old food. She started having shivers all over. Nothing like that was happening before eating this food. I had to take my dog off of this stuff before it killed her. The bag I got smelled horribly RANCID. I should have trusted my senses and my dog and not used because of the smell from the start.

    My dog was a food motivated cross-breed that loved and wolfed her food. 5 days of mixing with her old food -- after eating this stuff she was shaking, had lost 5 lbs (used to weigh 45 lbs) and has become a poor saggy, bony, thing and then she refused all food. If your dog says it is BAD... believe it. I am taking back to my vet. Also notice that this company is not enrolled in this system... I have to wonder if they even know, or care that this food may be BAD. Keep your dog healthy and take this food back if your dog won't eat it. There are plenty of recipes for HomeMade dog food.

    Keep your dog healthy and take this food back if your dog won't eat it. There are plenty of recipes for HomeMade dog food for dogs with Kidney problems. Is it better to take a chance and do this ourselves, or watch them lose weight and shiver to death? I have had luck using real meat and rice to bring her appetite and her livelihood back. She has started gaining some weight and is back to her old self. It may be hard to get her back on dog food again. Bless our dogs and keep them safe and healthy. Thanks for reading.

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    Staff

    Reviewed July 1, 2018

    Do not feed your pets this food. After I lost my job, no one would help us. Finally last night the Humane Society agreed to give us some food. Hill's Science Diet. I have watched in horror all night and day, the 8 week old kittens who I had taken in and cared for 2 months, lay and scream and suffer to death. The Humane Society would do nothing to help them. The forgotten felines who were supposed to be helping us with this feral cat explosion would not help at all. The emergency veterinarians refused to even euthanize the kittens for free and stop their pain and suffering. I guess the Humane Society who has now joined with animal control has found a faster and cheaper way to deal with the population.

    I am so outraged over these fake foundations taking in millions who would not even give us a bag of food. They have yet to do one thing about all the feral cats and constant litters. I had taken these ones in, initially so that they would hopefully at least try and help me find them homes and get them fixed. They did nothing. None of these people give a ** about animals. They are using these foundations as a front for their nice paychecks, homes, and new cars.

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    Staff

    Reviewed May 31, 2018

    My vet recommended putting my greyhound on Hill’s prescription food for kidneys since her numbers were slightly elevated. She ate it well for the first week but then ate less and less and now she won’t eat at all, even her old food or canned food. She has been acting very skittish and restless. I’m not sure what this food did to her, but she was always the first one to her bowl, and the first to finish, and now she won’t even go near her food bowl.

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    Reviewed May 21, 2018

    My cavalier was put on this food to rule out food related seizures. She had had prior to this food change a brain scan which was clear followed by a spinal tap which was also clear, total blood's again clear. (One blood was slightly elevated but that had been a constant for yrs.) The vet suggested a six week diet of Hills Z/D, the result of this food change has been daily diarrhea, excessive thirst and constant food begging.

    Her coat has begun to lose colour along coat thinning. Intuitively I knew this food was not good for her but continued so as to negate food as a trigger for her seizures. (These are very small and don't bother her overly other than being occasionally tired.) Today I had her teeth cleaned along with an extraction so as to rule out any infection in her gums that could possibly be seizure related. I don't know that I would recommend this food as it's a personal choice but I won't use it ever again, I'm going to use Lily's Kitchen and hope her coat returns and her stomach settles.

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    Price

    Reviewed May 13, 2018

    My story is very similar to Bonnie's in OH. I have a 12 yo JR/Doxy mix, he was diagnosed with high kidney levels so the vet recommended Hill's Science Diet KD. We also tried a sample bag which my little guy loved. So we bought a larger bag, very expensive, I might add. He's been on it since 5/1/18. I noticed 3 days ago he was also shivering, it has been a bit chilly here. But, today it is 70 degrees and he is shivering. He has also been grinding his teeth, not a lot but enough to notice. I decided to read up on some of these reviews and found Bonnie's. I feel bad for feeding this food to Chippy but very happy I saw Bonnie's review. Chippy will no longer be eating this horrible food. I also read the ingredients, it's full of a lot of thing you can't even pronounce. This 3/4 full, very expensive dog food is going right in the trash. What an EYE OPENER. Thank You Bonnie.

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    Price

    Reviewed May 7, 2018

    I have fed my last three dogs Hill's prescription Diet t/d dental care, and none have ever needed a surgical dental procedure, including cleaning. They have maintained healthy digestion and nutrition. The food is expensive, but worth it.

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    Price

    Reviewed April 29, 2018

    Hill's prescription W/D, I/D, and the others that we have tried are good for our Labrador (sensitive stomach), but very high in cost. We have not found a better food for less money. We used to buy Blue Buffalo and found that it was too rich.

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    Customer Service

    Reviewed April 23, 2018

    Several years ago we had a dog who developed kidney disease. She was put on Hills Renal food, next dog had an allergy to meat (yup, a dog) so he was put on a no meat food, (the venison didn't even work). He was balding, (who knew). His hair grew back in. Now with current dog he's over 8 so now he's on the older large dog food. I called Hills to ask the difference and was told that there is more glucosamine and other vitamins and minerals that older dogs need.

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    Reviewed April 20, 2018

    The company took their standard 16 ounce packaging and reduced their size down to 11 ounces and kept their same price... perhaps they are striving to eliminate this specific product and this is their way of discouraging their consumer.

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    Reviewed March 29, 2018

    Hills Science Diet: Metabolic - Twice now my vet has prescribed this food for my overweight puggle to curb her weight gain. She said it would help her feel full after eating. Yeah. That's about as effective as lembas bread on a Hobbit. She'll eat her serving, sniff around for more, lick the bowl several times, walk around looking for any stray crumbs under the table, try to access the kitty litter box for any fecal matter, try to sneak into the pasture for cow pies... I'd say it's VASTLY ineffective, particularly for the insane PRICETAG.

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    Staff

    Reviewed March 5, 2018

    We have always chosen the best dog food for both of our labs. The older one is on Hills Prescription Diet Metabolic + Mobility (weight + joint care) which we purchase at the vets and the younger one is on Adult Dog Weight Management which we purchase at the Animal Health Center, both in Marshall, MN. Both of these dog foods were recommended by our vet and we are very pleased with how our dogs have thrived over the years we've been using them. I would recommend Hills Dog Food of any variety for all dogs.

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    PriceStaff

    Reviewed Feb. 27, 2018

    Updated on 01/31/2019: I wrote a previous review of the Hills WD dry dog food recommend by my vet. For the last year my diabetic dog had suffered with chronic constipation on this food. I even moisten it until it's very soft and wet and he is still constipated. His poop comes out in small balls that feel like hard clay and sometimes dry enough to crumble coming out of him. Looks like bright yellow cornmeal inside. I have tried adding pureed green beans to his meals but still so constipated. He is diabetic and that why the vet put him on this food BUT being constipated causes his blood sugar to rise too fast or not come down. Seems to defeat the purpose! At this point any food would be better than this food.

    If diabetic fat content has rove under 10% as diabetic dogs are more prone to pancreatitis and so it's better to prevent it. Before my dog got diabetes his dry dog foods never constipated him! It must be the powdered cellulose (aka sawdust) causing him to be blocked up. If you have a dog on this and have any issues get them off of it ASAP! You don't want the issues to get worse and if your dog never had those issues before the food it's probably the food causing the issue. Anyone whose dog hasn't got sick from it etc... Call it luck because that is what it is... Just luck.

    Original Review: I am sick and tired of how vets shove this junk Hills food at us pet parents!! Enough is enough! It is obvious they have zero actual education on pet nutrition other than what they are taught. Most of the education they get is biased and based on research by companies like Hills! What about the kickbacks and bonuses they get from pushing this junk on us! All one has to do is look at the CHEAP fillers and questionable ingredients to see how bad this food is! I am even more disgusted that their greed is so massive they would charge what they charge for this cheap and poor quality food!

    My dog is a diabetic and my vet pushed Hills WD on me and would not give me any other options! There are plenty of food on the market better for dogs like mine. Hills WD is full of cheap corn, corn and more corn, wheat corn gluten, powdered cellulose as the 3rd ingredient (AKA sawdust) and even caramel color (made from sugars)! Is this a food for diabetic dogs??? I am getting my dog off of this junk asap and don't care what my vet says! A dog would have to take a lot of insulin to cope with this horrible food (if you can call it food)! I would like to see this company go bankrupt.. they deserve it!

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    Staff

    Reviewed Feb. 26, 2018

    Ok, so my dog is 7 years old. Doberman. Super super healthy dog, never been sick. Took him to Vet. Vet said he is 20 lbs obese and I need to put him on Hill's metabolic food. My dog is 7 years on best quality organic food only and putting him on something that is full of ingredients that I couldn't even pronounce and read made me not comfortable, but he said otherwise he will not lose weight and his bones and joints will only suffer if he doesn't lose. So I did it. 3 weeks later feeding dog only metabolic, he probably looks like he lost some few lbs, my poor doggie is starving and he got even sick. He is not himself! I have never see him like still. He seems like he is sick, he is acting sick like I never saw him like this before. Then I went to vet and read all these reviews here. I am stopping this food right now!!! People read ingredients list! There is no real food in this kibble.

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    Staff

    Reviewed Feb. 25, 2018

    Had a 13.5 year old very healthy and active dog who had a mild elevation of protein levels. Vet said to put him on K/D diet for dogs as a precautionary measure. All other foods were 100% eliminated, I,e., no human foods, egg, milk with water, chopped meat. No other dog foods. Did have arthritis. Had been on J/D for several years along with 2-3xweek 50mg Tab of Rimadyl, one Dasuquin tab and one VetriScience Lab Pro Line Derma 3.6.9 Pro chew daily for the arthritis. Every blood work had been normal until the last.

    Took him off the J/D and switched to K/D dry approx 11/03/17. His CR was mildly elevated 1.8 (0.3-1.4 mg/dL). The bag brags about special taste enhancers that dog will love and he did, ate it like it was an addictive drug. He was 57 lb, and was restricted to 3 cups. On 02/01/18 after having been eating this exclusively he seemed to be wanting extra attention, something he always wanted. We and he went to sleep at 5:00 AM and by 8:15 AM he died. Found him laying on his side, dead. He had been hiking 5 days prior, nothing strenuous, walked twice around the dog park the afternoon before. Ate and drank well. He was active up until the day he died.

    He never ate anything off the ground, highly suspicious of anything he hadn't tried before, picky, selective eater. Was not prone to eating dog feces, pills or food dropped onto the floor. Autopsy not done as vet said good chance it would not have revealed anything, speculating old age. He was Australian cattle dog. Food purchased through VetSource Home Delivery. Having read about past recalls of Hills Science Diets, I am reporting this as a possible cause of his sudden demise.

    I would for the reasons stated above, not put my dog on this food. I can't prove a poisonous/harmful product, but that was the only thing different that there was in the last two plus months of his life. He had a 17lb bag from VetSource and a sample 4 day supply on 12/14/17 while Dublin Animal Hospital, Colorado Springs, CO ordered the larger 29 lb bag delivered on or about 12/18/17. He never got to finish the last bag.

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    Reviewed Feb. 25, 2018

    I had been giving my dog this food for about a year, We have tried all different lines from the GI to the Zd. My 12 year old pup has always had stomach issues. After years of grain free foods I finally decided to switch him over to the Hills prescription like my vet suggested. The last year he had really gotten worse not better, He has lost 12 pounds and started drinking water obsessively! Every time we would go outside he was obsessed with eating snow instead of doing his business! Thousands of dollars later, Ultrasound blood work even checked for Cushing's, Everything came back normal other than he had an excessive amount of gas in his belly.

    I finally had a friend suggest a nice home cooked meal, I gave it a try and boy oh boy! My pup has come back to life! The water obsession is gone and his stools have improved tremendously. I boil organic chicken, brown rice and carrots. I place in a food processor. He eats 3 times a day and loves it, He is slowly starting to fill in a bit too. After the first day I saw an improvement. Coincidental? I think not!! Please do your pet the favor and look into some other alternatives. This food is killing pets.

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    Coverage

    Reviewed Feb. 14, 2018

    Unfortunately, I failed to read the reviews before I purchased the Hills brand to try for my dog. This dog food was #1 Vet Recommended in store and all I have to say is this brand should be taken OFF THE SHELF. Absolutely ridiculous the effect that this has on some animals. Is it really worth your pet getting sick and almost DYING for a bag of dog food? Vet recommended at that. I gave this to my dog who is almost 1 and within the first half of the day after he has itched a huge patch of hair off his back. He is now covered in open sores from itching and biting and I refuse to write it off as a coincidence that this all happened after switching food. You see these reviews about pets being put in the HOSPITAL with pancreatitis, kidney failure, etc. and I am kicking myself in the ass that I got this dog food and put my dog at risk. PLEASE do not buy this product. There are more horrific reactions than there are good.

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    PriceStaff

    Reviewed Feb. 14, 2018

    PET LOVERS BEWARE! YOU CAN NOT TRUST YOUR VET, OR YOUR PET FOOD COMPANY! I have a beloved three-legged cat named Mike D, and one of the standard model four-legged ones named MCA. A while back I brought Mike D in for a checkup, partially just to show off how beautiful and amazing he is, and partially to ask if there was anything I should be doing proactively to care for his joints as he gets older. The vet recommended prescription pet food that she sells out of the lobby of her office. I hesitated at first because the food was $45 a bag, but about seven months ago I decided to switch both of my cats over to the new food.

    Fast forward seven months and MCA has developed a repeated issue with throwing up bile (clear foamy liquid that builds up in the intestines and stomach). He had stopped eating through most of the day, he had lost a lot of weight, and because his stomach was empty all day the bile was building up in his system, burning his poor little stomach, and making him throw up. I feel tremendously guilty that it took me so long to make the connection. I actually felt proud that I was buying the expensive vet brand food, I got busy with life, and I didn't even look at the ingredient list. When I finally did just a little research about prescription pet food and pet food in general, I was horrified by what I found, and heartbroken about how sick I had been making my cat for months and months.

    I have been through so much with my cats over the last 13 years and they really are my best friends, almost nothing means more to me than they do and I am crushed to think of MCA being starving and sick right under my nose. I am someone who has spent about ten years of my life reading, researching, and watching documentaries about people food. I am endlessly frustrated by the control that big food lobbies and corporations have over the American diet and I am endlessly frustrated with doctors that don't have a clue how to make people healthy and who only know how to prescribe drugs. WELL, TODAY I LEARNED THAT THE CROOKED PET FOOD INDUSTRY AND MOST VETERINARIANS ARE NO DIFFERENT!

    For seven months I have been feeding my animals vet prescribed food which consists mainly brewers rice, and corn gluten meal, along with chicken by-product, soybeans, and a whole slew of ** that I can't pronounce. And to make it even worse I learned that the big pet food companies are now buying out the veterinary chains so that they will have even more control over the vets! The American food/medical industry makes me mad, but this, THIS MAKES ME FURIOUS!!!

    As people, we can choose to eat processed food or whole food. If we feel bad enough we can do the research and realize that we need to get the carbs, sugar and chemical garbage out of our diet, but animals! Animals have no choice and THESE COMPANIES ARE TRICKING PET LOVERS INTO POISONING THEIR BELOVED PETS! Please look at the ingredient list on your pets food. It should be a list of real foods that you understand, like meat and vegetables, but particularly for cats, it should be almost all meat.

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    Reviewed Jan. 17, 2018

    My cat started off with a UTI back in August diagnosed with FLUDT. Veterinarian gave me CD prescription Hills diet. As the months went on my cat went downhill. Doctor insisted it wasn't the food. The more I gave her the worst she got. Long story short no diagnosis. X-rays, thousands of dollars later it was the food. Be aware. Lethargy, neurological problems, constipation. My cat was almost dead and I helped get her there. Shame on this company and shame on the vets for not doing their research after reading the reviews. People need to be aware this is making animals sick.

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    Sales & MarketingPunctuality & Speed

    Reviewed Jan. 2, 2018

    Hi, I'm from The Netherlands and was advised to buy the prescription diet for my cat (she has extremely high t4 levels and doesn't react well to **). I had her on herbals but the last blood tests did not show improvement. I felt the herbals did help her but they were nearly finished and she didn't have enough the last week. This might have caused high levels of t4... I started her on the prescription diet. The first day she ate the kibble and a bit of the wet food although she clearly hated it. I tried to make it a bit thinner by adding a little warm water since it was so thick... At first I thought I saw an improvement.

    Ever since the vet visit she had been laying in a corner. She can't take sedation well and I thought that was it. The second night on the prescription diet she even went outside for a bit so I was optimistic. Although I had added fresh chicken and mixed with a tiny bit of normal food as they suggest the first week. It couldn't have helped so quickly with urination. Hyperthyroid cats urinate way too much... suddenly there was nothing at all?

    End of the day I checked again and she was not urinating at all and constipated. Hardly anything in the litterbox??? The next day she started howling and was clearly in pain. Even though you couldn't see her looking very bad she was clearly feeling awful. Didn't even want to come sit with me at all. I took out the horrible prescription diet and cooked for her myself... some nice chicken with a tiny bit of carrot and rice. Now she is going to the litter box again and no longer constipated. I am very angry. I spend 50 euros on this food. What a scam. Ingredients are weird too. Liver every day??? So many carbohydrates???

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    Reviewed Dec. 13, 2017

    I have been using Hill's Science Diet dry dog food for 18 yrs. and am completely with my dogs health & would highly recommend it for all dog owners. My vet. recommended it with our first dachshund that we got at 8 wks. old & passed when she was 13 yrs. old from a Pit Bull bite, our 2nd dachshund we got at 8 wks. & she is 5 yrs. old & is still on the same food. We use Hill's science diet, light, small bites and are very satisfied with the food. Thanks.

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    Price

    Reviewed Nov. 29, 2017

    Hills I/D Low Fat has been good for my dog's stomach. The only thing I notice is that it still has a lot of fat. And, I would prefer that it would be organic for the price that I am paying. My dog does like the two flavors that they have the stew and the original flavor, but it would be even better if they had more flavors available. And, I would also prefer that they have a lower amount of grain in the food.

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    Staff

    Reviewed Nov. 28, 2017

    My dog was a fighter for her life. She had bounced back from many issues. Now she was old and had less resilience but was hanging on, going about her business in spite of a week and a half of diarrhea and weight loss. I took her to the vet because it had been going on so long. Since she was a puppy I had been feeding her real food, but I took a can of Hills i/d Digestive, thinking I could just use it for a few meals to firm up her bowels. After two meals, half a can, she was unable to get up off the floor on her own.

    I stopped immediately and went back to real food, but it was too late. It gave her that push downhill and she kept getting worse. The diagnosis, which didn't come back until after she died, was pancreatitis and failure to absorb nutrients in the colon. Yes, she had problems already, but she was hanging on until the Hills. Two servings, and she wasn't hanging on anymore. I can't afford to sue myself, but if anybody wants a class, I would be so grateful to join it. Murderers.

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    Reviewed Nov. 27, 2017

    Our dogs were overweight and after being on this Metabolic Dry Dog Food for 1 month they both had lost weight. They continue to lose pounds and when they get to the preferred weight for their build we will feed them the same dog food at the suggested maintenance quantity.

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    Reviewed Nov. 20, 2017

    I gradually switched over to Hills Derm Defense dog food due to skin conditions my dog has and he has developed diarrhea getting worse each day!! Pooping all over the house!!! I DON"T RECOMMEND BUYING THIS PRODUCT!!! I'm stopping BEFORE he gets any sicker!!!

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    Price

    Reviewed Nov. 20, 2017

    I mix Hills I/D low fat canned food with cooked chicken breasts in a 50/50 ratio twice a day. Keeps him from having colitis. Chicken costs $1.99 a pound, cheaper and more healthy than other dog foods.

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    Reviewed Nov. 14, 2017

    This food is good but my dog which is a pug does not like it no matter what I do. Usually he will eat anything. It’s duck-flavored Hills Prescription Diet.

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    Price

    Reviewed Oct. 10, 2017

    Hill's Prescription Dental Care Chews - My dogs loved this chew and it is very good for their gum health. As my dogs are very picky, I was glad to find something they really liked. But for the value, anything like this is always overpriced. Once the manufacturer finds something that is good, they up the price.

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    Reviewed Sept. 13, 2017

    My vet put a toy dog I was rehoming on Hills metabolic diet to lose weight but only had the regular size kibbles in stock. I weighed these out under strict instructions to exactly 20 for breakfast and 20 for dinner and each week he lost exactly 200 grams. He chomped them down although they may have been a little big? She then she ordered the same diet but in the Mini size. My toy dog PUT ON 200 grams of WEIGHT in 2 weeks to my horror (despite us weighing these) to the specific manufacturer's guidance. He continued to put weight on and we reduced twice the amount recommended by the manufacturer to the point the poor animal was ravenous and still not losing weight!

    So I took him off this. Fed him instead measured white fish, seafood, pulses, veggies, fat free cottage cheese, boiled chicken and minced turkey, fat free milk and half a Weetabix for breakfast plus teaspoon of cider vinegar every day. He's now lost the 200 grams put on and has lost a further 200 grams in 3 weeks. Very dissatisfied with the Mini size metabolic weight reduction kibbles.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2017

    I talked to a Customer Service rep, named Leah on 8/8/17 about the K/D diet, she gave me good information and said she would send coupons for the diet food and treats. I talked to another Customer Service rep on 8/21/17 and told her I had not received the coupons. She apologized and said she would send them out. I talked to another Customer Service rep today, 8/29 and told her the coupons were still not received. She told me that if I did not get them by Sept. 11th, to give them a call. She told me it would take 10-14 days to get them, once they were sent out. I told her that a camel could deliver them faster than that. I told her that I would write a review about the customer service I received, and she did not care one iota. If the food is similar to the customer service, beware.

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    Price

    Reviewed Aug. 16, 2017

    This is a wonderful, healthy dog food especially for pets with specific problems like skin, stomach, overweight, kidney, metabolic issues like diabetes or joint and bone issues. It's no more expensive than other good brands but I've only found it at Petco to buy. You hand in a note from the vet that stays on file at petco as it's prescriptive food. Dogs seem to like the taste.

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    Reviewed July 23, 2017

    I was told my 13year old Katie has high kidney levels, so my vet recommended Hills KD dog food. We tried a sample to see if she would eat it and she liked it, so the next day Saturday morning I bought a bag and 1 can to mix. Today Sunday Katie is shaking uncontrollably like she has the shivers. I will be taking Hills back to the vet and stick with her Natures Choice. Bad food.

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    Verified purchase

    Reviewed July 11, 2017

    Reading the stories about "Hills" dog food is disgusting! I have 2 of my dogs in the hospital right now, one with kidney disease and the other vomiting blood and bloody diarrhea. I have a third one at home with bloody diarrhea, hers is able to manage at home with antibiotics. My vet bills right now are already hitting $7000 this month, and my dogs aren't even home yet! I am ready to lose my mind! Something needs to be done about this!!! I couldn't figure out the common denominator between all of my dogs, but I think I just did. I'm really hoping my dogs pull through. The one with the kidney disease (Stuart) is in bad shape! If I lose him over DOG FOOD RECOMMENDED BY MY VET, how bad is that??? Someone PLEASE HELP!!!

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    Price

    Reviewed June 21, 2017

    I've been feeding my cat this food for over a year now based on the recommendation of my vet. At $75 for a 17 pound bag, it's crazy expensive but I believed it was worth it to give my cat quality nutrition. I never bothered to read the ingredients list because my vet prescribed it and it's extremely expensive, so why wouldn't it be great food?

    A few days ago I decided to look at the ingredients and I was shocked to find that the first ingredient is chicken by-product meal! I did some research on what should and should not be in pet foods and was even more surprised to find that the first five ingredients in my cat's food are all on the list of what not to feed your pet: chicken by-product meal, brewers rice, corn gluten meal, powdered cellulose and dried tomato pomace. There's a lot of controversy around these ingredients and whether or not they are harmful to pets but it can't be denied that they are cheap versions of nutrients.

    Why, then, is the food so outrageously priced? That's what I'm really struggling with. I've been paying $75 for a bag of food that is no better than the $20 cheap stuff you can get at your local grocery store. My instinct is to ask the vet these questions but the fact that this was recommended by my cat's vet has me wondering if I can trust anything they have to say. This whole situation has me extremely bothered and I feel like I've been lied to, not only by my vet but also by Hills. I will be transitioning my cat to something else, starting immediately.

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    Customer ServiceStaff

    Reviewed June 5, 2017

    I wish I had read all the reviews on this dog food. My 9 year shih tzu/Bichon was put to sleep on Saturday June 3rd for having pancreatitis and liver issues. He has been on Hills Diet d/d dog food for allergies. In March he got bad to the point of scratching and biting his hair off, becoming raw and smelling of yeast infection. The vet changed him to the z/t brand of Hills Diet and had different shampoo and conditioner. The rash went away and skin healed up. Sometime during the end of the first bag and start of the second 8lb bag he started having problems peeing and diarrhea started. He was scheduled for his shots and yearly check-up. Was told that this could just be bladder infection. I took him back in due the same issues as well as he was losing strength in his hind legs as well as losing weight.

    After 5 days of anti-inflammatories and pain meds., in which he ate and drank better but still had bowel and urine issues. They check his blood and urine but nothing showed. June 1st he was throwing up numerous times. When I got home he was passed out laying in his own vomit. Rushed him to the vet. He was admitted and put on fluids through IV's. Dr. wanted him for 24 to 36 hours on the IV to get him hydrated and able to pee again. He was down 5 lbs through all of this. Called the vet to check on him the next day and was told he was resting comfortably and was able to pee a little. He thought he was improving. They ran another test and told me he had tested positive pancreatitis. They wanted another day on IV's and changed his food to another Hills brand with less fat. He thought this would still get him better and we would be able to take him home on a strict Diet.

    The vet (a different one) called the next day and said we needed to talk. They had now done a X-ray and seen issues with the kidney. Was told that he couldn't go home and even keeping him on the IV's that they didn't think he would make it through the weekend. He was throwing up again still wasn't able to use his bowels or even lift his head. A very difficult and heart broken decision was made to say goodbye.

    After reading the rest of all these reviews and how it's not regulated by the FDA makes me even more sick of the loss we had. Please continue to pursue the issues with this dog food. I cannot express how bad I feel about this loss. If you have to absolutely use this product, monitor your pet closely, especially the pancreas and liver. I would not recommend this food for any reason. The vets should also keep track of how many liver and pancreas problems arise when pets are on this food. Kickbacks for selling it would definitely be wrong if it is happening.

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    Online & AppStaff

    Reviewed May 18, 2017

    I have 3 cats. My female got UTI and had stones. My vet wanted to put her on Hills C/D along with my other 2 cats. I already knew from family and friends this was a terrible food and made their animals sick. I have heard plenty of horror stories. I gave in and bought the over priced, over rated prescription food. My sick female threw up the wet along with my male cat. My 3rd cat refused to eat it (Smart cat). So I tried another flavor and they both threw that up too, twice and also the dry. They choked down the dry, they did not like it. After 2 days of feeding this food, all 3 cats became constipated.

    Now I had 3 sick cats and had to take them to the vet. I talked with a Hills rep and she made excuses. I asked her if she knew the ingredients and she said yes, I know a lot about this. I then asked if she was a Nutritionist. No she was not. I got nowhere with this person, trying to blame it on anything but the dry and wet Hills C/D. I have always fed my cats excellent wet and dry. Once I got them back on good nutritional food, they all were able poop and my sick cat got well. I wrote 2 truthful bad reviews and of course they never posted them on their website. They only post good reviews. Shame on them for not allowing the bad reviews, because there are plenty! Please beware of this food and don't create a nightmare for your cat or dog.

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    Punctuality & SpeedStaff

    Reviewed May 3, 2017

    I am writing this review to let every pet owner know never to use any Hills product pet foods! It all started when I took my two-year-old Shichon Jasper to his yearly veterinarian examination. He received all of his vaccines and the vet told me he was a few pounds overweight and recommended that I put him on the Hills prescription metabolic diet. I purchased two cans of the wet food to start mixing it in with the grain free dry food I had been giving him for a year and a half. Approximately five days later he became deathly ill. He was profusely vomiting until there was blood in it and had diarrhea so bad. His stool was very mucousy and bloody. I took him to the vet immediately to have his stool tested to make sure he didn't have any parasite. Everything came back negative! They started him on a daily medication called ** for the diarrhea and gave him an anti-nausea injection.

    I couldn't understand what had happened to my perfectly healthy baby boy. He was completely lethargic and not doing very well at all. They sent me home with a different Hill's prescription wet food I/d for sensitive stomachs and told me to start using that instead. After two days he still was not bouncing back at all. The vet called to check on him and suggested that he may have a problem with his liver and wanted me to bring him back for blood work in a week or so. We trust our vets to Take care of our beloved pets so why would we think they would ever do anything to harm our pets? I racked my brain day and night trying to figure out what could have possibly happened and then it hit me like a ton of bricks! I remembered when he was 12 weeks old I had him on Hills Science Diet puppy food. He had almost the exact same symptoms until I finally took him off of it and switched him to another brand.

    I thought, "Could it really be a coincidence that a few days after I started him on the Hills metabolic diet he got so deathly ill?" I began researching online and found hundreds and hundreds of complaints From consumers that also purchased Hills products. Some of them ranged from their pets becoming deathly ill and some even reported the unfortunate death of their pets! I couldn't believe what I was reading. How could this be happening to so many people and this product still be on the market and the veterinarian still be prescribing it. Well I will tell You why! It is a huge moneymaking racket for veterinarians. They get Enormous kickbacks from the Hills company! Unfortunately dog food is not regulated by the FDA I so it is difficult to identify and report a problem. I am completely beside myself that such a horrific thing is going on!

    After a completely sleepless night I woke up the next morning and ran to the grocery store so that I can cook my dog fresh chicken and rice. I am proud to report that my dog has made a miraculous recovery! The vomiting and diarrhea has completely stopped and he is beginning to act like his old self again! Thankfully this nightmare only went on for 10 days So we believe the toxic damage that has been done is completely reversible. For some people unfortunately they have not been so lucky. Their pets were on the product for way too long and there was irreversible kidney and liver damage that eventually killed their pets! I have vowed that I will make it my mission to take down this company Along with any veterinarians that continues to prescribe it! It is nothing but poison toxic crap!! Please do not ever give this to your pet!!!

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    Price

    Reviewed April 28, 2017

    Neither myself nor my cat are happy about Hill's Prescription Diet C/D for cats with urinary problems. Here is what I have found: Winston gets the dry c/d, canned pate, and occasionally the "stew." First off, they are lying: the stew has "chicken" listed on the front of the can, yet when I read the ingredients, the first one is pork! What? Winston does not like this food; in fact, I end up throwing most of it out. When he does manage to choke this ** down, he pukes it up all over the rug. Oh, I'm sure they will say it is some problem with the cat. No, wrong! The price of a 5.5 oz. can of the pate is almost $2.00. This is outrageous! It is all made from guts and other animal parts that no human being would want to eat. I am going to start making my own cat food. I have done a lot of research. Anything would be better, cheaper, and healthier for animals than this stuff.

    Lastly - I logged on to Hill's Prescription Diet website and tried to fill out a form with my questions. The website form is dead-in-the-water. It does not work. When I got down to filling in my questions/complaint, the textbox would not accept any characters. I thought it was because I hadn't filled in the product code or the manufacturer's code. Nope! That had nothing to do with it. I couldn't type in those textboxes either. I hate this product!!!

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    Reviewed March 13, 2017

    I work for a veterinary office, we were sent a sample of dental chews in February. One was labeled as small dog, the other large dog. Nowhere on the box or the front of the individually wrapped package can you find a weight restriction. You must look under the flap at the tiny print, and it is tiny print. I gave my 2 year old, 6 pound chihuahua one listed for small dogs, she somehow got the chew lodged in her throat.

    We ended up in emergency surgery because the chew was lodged and had adhered to the lining of her esophagus. She was scoped in hopes of removal, instead it had to be pushed into her stomach. It would not dissolve or break apart, the doctor had no choice. Her esophagus still has some of the chew lining it, since she has so much damage and ulceration she ended up with stomach surgery to remove the chew and a feeding tube which may or may not be permanent. Only time will tell if her esophagus will constrict and keep her from eating on her own. Bare minimum, one month. So, we wait and pray.

    I contacted Hill's and was told it was not tested or recommended for dogs under 10 pounds. I told them that nowhere was that plainly observable on the packaging, they just said "sorry". I was also told that 83% was digestible. What the heck is in the other 17% that is not? Meanwhile I almost lost my dog because of a chew I thought was a good thing for her teeth given it was from a reputable company. I am grateful that my girl will be able to live even if she must eat through a feeding tube the rest of her life. I am emotionally and financially drained, she just looks to me for reassurance.

    I can't begin to imagine the pain she was and is in, I feel terrible as a pet parent that I gave her the chew. I do however believe the packaging needs to be redone in bold print to alert others. I submitted a picture of her damaged and ulcerated esophagus and the dental chew for awareness. I do not want any other baby to have to go through this!

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    Price

    Reviewed March 5, 2017

    My 1-year-old puppy was a rescue. Shortly after adopting him, he went into acute kidney failure. So prescription Hills KD was recommended after he recovered. He was on that food for 2 1/2 years until recently. The 3 reasons why this dog food is a ripoff: 1. It now costs $90.00 for a 27 pound bag which is ridiculous as it has been around for years and years. 2. I cannot afford it on what I make. 3. My dog has now got a never ending rash and no hair left on his tummy.

    There are no other factors which should cause this. I looked at the "secret, new technology food enhancement" ingredients and it has an overwhelming list of bad things for dogs to eat, including corn, chicken by-product, and beet pulp. Check the ingredients yourself and switch to a better quality dog food that is not prescription. This company no longer should be a reputable company any longer! Preying on people for low grade, extremely cost prohibitive dog food!

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    Staff

    Reviewed March 4, 2017

    My American Bulldog from the last 3 days. Three days ago we had reached a 50% transition from Infinia to the Hill's Z/D when his skin exploded into huge patches of friable pus. He was biting at himself in a frenzy. I treated him as best I could - peroxide, medicated shampoo, **, talcum - but I also removed the Hill's kibble from his meals. He showed immediate improvement. Within hours he had only a few moist patches, & several spots had scabbed up (good sign!!).

    By today, Friday, he has 1 small moist patch & everything else is healing up. He's got a bunch of pink areas & has scratched, casually, once all day. This is how quickly he has begun recovering once that crap food was removed from his diet. Do you know that one of the ingredients in it is sawdust (called "cellulose")?? I'm so mad at myself for making such a bad decision.

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    Price

    Reviewed Feb. 28, 2017

    I took my cat to the vet for bloody urine. She has a couple kidney stones. She was put on Hills CD Urinary Wet cat food. After 6 days she became very ill, throwing up, refusing to eat, barely drinking and very lethargic. This is a perfectly healthy cat until eating this food. Now her liver enzymes are high, they are talking about pancreatitis, and of course want to do more very expensive tests. Until eating the Hills CD she was fine. Except for the kidney stones she has been perfectly healthy. Until eating this food then very ill over night. Beware about this food.

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    Staff

    Reviewed Feb. 7, 2017

    I want to thank all of the loving parents who posted here and stopped me from falling into the abyss that Hill's Prescription Diet seems to have skillfully crafted for so many of us who find ourselves wanting to listen to the veterinarian who we've trusted with our precious babies for so long and who we've probably even - in my case - come to admire. When my little black panther who is 19 years young started to be constipated too often and cry at the box I took him to his doctor. We ran blood tests and found that they were really way better than expected for his age. (Thank You God). His doctor had worried about his kidney but the count was not off except for I think she said by one point? This was last Friday, 3 days ago. However, In addition to the medication for constipation, she sent him home with some Hill's Prescription Diet k/d dry kibble to give along with his regular food.

    He began eating the k/d immediately and even kept coming back to that bowl only and munching away. Then he started drinking water a lot, a whole lot more than usual. He was fine Friday. Saturday he slept all day. You may think that's normal for a cat who is 19 but not him. He gets up with his "sister" and plays, comes and sits with me and loves on me, cruises the windows for birds and squirrels, etc. He didn't do that on Saturday. Sunday he woke me at 1, 2, and 3am until I would come lie with him in the living room on our snuggle chair. Then the rest of the day he was either passed out on his tree (not even raising his head to eat at feeding time) or walking very sluggishly like he was going downhill.

    It's weird how so many of the other notes from pet parents depict their pets as seeming like this was now the end. THAT IS EXACTLY THE THOUGHT THAT WAS NAGGING AT ME AS WELL!!! His beautiful rich black fur seemed to have begun turning dry and ashy. His handsome little face looked dull. This happened in just 3 days! Well, I think it began happening and I was fortunate enough to listen to the angel on my shoulder and look up this awful food. I am a disabled senior so my cats and I spend a lot of time together and I'm very 'in tune' to my baby. What would've happened to my baby if he had stayed on this - I don't even want to think about.

    I do have a couple of questions. For those of you who starred it up to 5. I just noticed you didn't mention much personal about your pet. Don't get me wrong, they are very short and to the point. I just wondered more about your pets I guess. The other question is this. Couldn't China be sending dog and cat meat as their ingredients? I thought they had very low regard for these pets anyway.

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    Price

    Reviewed Jan. 4, 2017

    If I'm reviewing this product one star, it's because I cannot rate it any less. Upon switching my dog onto Z/D Canine Small Bites and Z/D Canned Food, my dog experienced pancreatitis and was found to have bladder stones, and also a fatty growth on his eyelid. Considering the Z/D diet is a very strict and expensive diet that strictly prohibits any other food to be given, there could be no other culprit to his disease. He was initially started on Z/D diet for allergies.

    I came to find out through his vet that this food is high in fat and known to cause pancreatitis. As expected and previously read on previous reviews that also shared the same experience, upon expressing my complaint to Hill's with medical bills and tests that all pointed to the food being the culprit, Hill's told me that my "claim does not qualify for reimbursement." I am currently working on pressing charges. Someone needs to put a stop to such a sick and selfish company that thrives on slowly killing our beloved pets.

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    Reviewed Dec. 19, 2016

    I have a 12 y. o. Italian greyhound who was on this diet for couple years. The kidneys are not improving at all. Instead, she had pancreatitis and inflammatory bowel disease from being on this particular diet. My dog also experienced an acute kidney injury this summer and was at the Critical Care Unit for almost three weeks. We now stopped feeding her Hills Prescription Diet. Not just because the vet recommended, you must put your dogs on this diet. Do the research.

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    Installation & SetupPriceStaff

    Reviewed Dec. 19, 2016

    Back in June of 2015 I was very frustrated and worried that Hills Rx Low fat ID had caused my fur baby's bloody stools. Each time I took him to the vet he/she gave me more antibiotics to treat what they thought was inflammation of his bowels and or intestines. This same vet had also previously given my baby Hills Rx metabolic formula to help him lose the weight he gained when they gave him food that was high in calories and was for very active dogs. As many times as I tried to tell them that I believed it to be the metabolic food causing the problem they told me it wasn't. In my heart I knew that it was but I'm not a vet so I believed them.

    After several months and vet visits, my brother finally recommended I use the vet he uses for his cats. When I went for the appointment I was told that the metabolic food is too harsh for some dogs and they do not tolerate it well. My baby was prescribed not just one medication but 3 different medications. It did the trick and we haven't had any bloody stools since. My baby has been on Hills Rx low fat ID since then with no problems. It wasn't the ID but the metabolic food that was causing all the trouble.

    The moral of the review is to be careful of the vet that you use for your babies. This other vet obviously cared more about reputation than to admit they messed up and gave me the wrong food especially knowing that my baby had a very sensitive stomach. This was the second time they gave me the wrong food for my baby, the first one made him gain so much weight that 3 years later I am still trying to get the excess off him. I can forgive one mistake since it wasn't serious and they claimed it was an oversight but the second mistake could have cost my baby his life. Bloody stool is nothing to look lightly at and I believe that vet knew exactly what they were doing, trying to get rich off pet parents like me. Bottom line, I apologize to Hills for my bad review. AND, choose your vet as carefully as you choose your own doctors. Our pets are not property they are family. Shame on that vet for their greed or stupidity or both!

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    Staff

    Reviewed Dec. 15, 2016

    This specific kind is to help with weight loss and keep joints moving. However, my guy has been on it for 6 months and has not dropped a pound. He gets fed by the directions on the can and the bag. It's called Metabolic & Mobility. It is a tuna stew. He wouldn't go near it for days. He ate out of hunger. I couldn't tell if it is helping his joints or not. All seems the same. I took him off the tuna because of its high count with mercury. And he is now on a supplement for his joints. Very high-priced with poor results.

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    Reviewed Dec. 13, 2016

    Last year notice dog was vomiting frothy bile occasionally, a 6 lb Maltese. He eats this along with boiled chicken and rice plus vegetable. Last year had a small lesion on stomach and went to vet for ointment and anti bacterial soap not knowing what caused it. Last few months tried to increased his kibble. Vomiting every am just about and now has a bad skin eruption on abs size of a half dollar. I would not suggest anybody use this food ever. I have finally figured out what has been making him so ill and it is this food. Why would a company put out food with the first ingredient is corn starch and then cellulose?

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    Reviewed Dec. 1, 2016

    My dog was having allergy concerns indicated by his excessive licking of his paws. The vet suggested Hill's and we began with an 8 pound bag. Everything seemed to be fine and his paw licking stopped. His coat became very smooth and shiny. When I bought a 24 pound bag, his stools became loose and runny. After reading other individuals post, I felt as if I had to write this. My dog is my life and this makes me angry. Something has to have changed for my dog to have had this sudden reaction and nothing else has changed. There is not a manufacture date, but it says best before February 2019. The only other number I see is in MV84J208WV314.

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    Customer ServiceStaff

    Reviewed Nov. 23, 2016

    We have a 12 yr old Wheaten Terrier who has been on Hills Prescription Diet (Z/D canned and dry) for many years. He did fine on it for years. In late June he began vomiting and having loose stools. This became an ongoing discussion with our vet. In the meantime the vomiting continued - sometimes it was noticeable food, other times just bile or frothy wetness. He's lost several pounds. Last month our vet did allergy testing and he came up as allergic to soy, fish and rice. One of the main ingredients in Z/D is soy. Our vet felt that it was not likely that the soy in the z/d was bothering our dog because the protein is broken down supposedly beyond the point of reactivity.

    I called Hills up and during a long conversation they finally admitted that they had tweaked the formula - supposedly they did not change the ingredients but they increased the amount of protein. This change was made in May 2016. In June 2016 our dog started puking/diarrhea. Three days ago after another trip to the vet and a discussion about the food I decided that I was going to try making food for our dog instead of feeding him the z/d. I have been feeding him a mix of browned chopped meat (beef), diced potatoes, peas & carrots and olive oil. He has not puked or had diarrhea at all in the past 3 days!

    He has gone from puking literally 15 times a day to not puking at all. I don't know what Hill's did to the z/d, or what kind of "protein" they're using but it certainly was having a nasty effect on my dog. During my call to Hill's I also asked them to source the ingredients in Z/D - there are two ingredients in it from China (sorry but I can't remember which ones). Anyway, I'll never give another spoonful of that food to my dog EVER! BTW, it's now costing me less than half of what we were spending on the z/d to feed him "real" food.

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    Verified purchase
    Staff

    Reviewed Nov. 15, 2016

    The store I bought food from spoken to Hills Prescription on my behalf to ask if ingredients have been changed. They advised the supplier ingredients not been changed. I do not believe this whatsoever! Since my dog has been taking new food she has been ill and been collapsing. She's 14 and has many illnesses, to include bad heart. When her gastric system is interfered with, she has collapses and her heart stops. She's only going out to the garden at the moment and this is causing the collapses. We are furious!!! If we had known, we could have slowly introduced her to the new food. Angry, angry.

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    Staff

    Reviewed Nov. 12, 2016

    I'm writing this review to inform other pet owners to carefully look at the ingredients and reviews before buying a prescription dog food. My 6 year old Beagle/Chihuahua mix had struvite bladder stones which required surgery a year ago. She was on Blue Buffalo before that, with no stool problems nor change of behavior until she had the bladder stone problem.

    After surgery, the vet recommended putting her on Hill's Prescription Diet c/d Multicare Canine Urinary Care Dry Food so silly me, thinking the vet recommended it, I did not bother on reading up on its ingredients! (My fault for not researching, I know.) She was hesitant on eating it at first but eventually gobbled it up like she did with the previous brand. In the couple months after surgery and being on Hill's, she has vomited bile, acted somewhat lethargic, and had loose, bright yellow stools. I associated the change in maybe her just having an upset stomach and not feeling well for the day but it wasn't going away, and I became shocked at how much it was slowly making my dog exhausted, and how yellow/pale her stools were coming out.

    Vet visits came out nothing that could contribute to the problem. Upon research I decided to switch her food out. She's now on Canidae Grain-Free kibble and her stool has been coming out a healthy brown color, no puking yellow bile, and she seems to be her happy, active self so far. I decided to let her try the Hill's one morning just one time to really test if that was the source of her problems and lo and behold, she ended up with bright yellow stool once again that same afternoon!

    I've read other reviews that people have had positive results with their pets on the Hill's Diet, but I can't say that my fur baby had the same. If you read the ingredients on the Hill's Diet, the first 5 ingredients are ground whole grain corn, pork fat, chicken by-product meal, soybean meal, & corn gluten meal. Corn is difficult on a dog's digestive system and chicken by-products offer zero nutrients... I felt like I've been hurting my dog the entire time she was on this.

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    PriceStaff

    Reviewed Nov. 8, 2016

    My 6 year old Miniature Pincher was put on Metabolic by the vet. It immediately started looking like he was losing weight. After a week, however he started vomiting bile and had diarrhea. After reading some reviews online I decided to stop feeding him this food. He is already looking much better. This food is so expensive. What a waste! On a side note: Hills can be so relieved. I found this out in time, because if my dog died or got liver disease from their food there would be nowhere they could hide.

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    Staff

    Reviewed Nov. 2, 2016

    I have an 17 year old cat that has been on Hills Science Diet k/d diet for about a year and a half. For several months she had been urinating all over the house, had problems defecating, severe gas, and just overall stressed. I took her to the vet repeatedly, but they said nothing was wrong. Clearly something was wrong. I thought perhaps this was her time and her body was shutting down or something. So, figuring she probably wasn't going to live long anyway, I took her off the k/d diet and started feeding her Wellness pouches, choosing those with lower protein content. After all, quality of life means something, right?

    That was probably 6 months ago. She stopped urinating all over the house right away. Her gas problems gradually got better. Now she is doing better defecating. She seems so much happier. Don't know that I did the right thing, but I do feel it was right for her. She now enjoys foods other than the pouches, but I try to give her quality low protein. She still has a bowl of k/d hard food available if she chooses, but no more k/d wet food. And frankly, cats with kidney disease probably shouldn't eat dry food but I didn't want to switch her food completely. She gets wet food (quality commercial low protein... not Hills) whenever she asks for it these days.

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    Reviewed Oct. 7, 2016

    In August, we suddenly received a "new formula" of ZD cat food (auto delivered) with no notice of the change. It's runny, a different color, different ingredients and different food. The cat refused to eat it and we were told to introduce it slowly. This did not work. Now we are trying DD. My cat will not eat any other food than the old ZD. He has lost weight and I have now spent hundreds of dollars trying to figure out what to do. He's lost muscle mass, etc. This is an absolutely terrible product and it's urgent that we find an alternative as he will eat nothing else. HILLS, THIS IS AN URGENT SITUATION AND YOU NEED TO LISTEN TO YOUR CONSUMERS!!!

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    Staff

    Reviewed Oct. 6, 2016

    My dog (senior, rescued, Dachshund mix) ate Hills Mobility food for over a year (since I got him). He has arthritis. Since he gained a lot of weight (when I got him he was underweight and after a year he was overweight) on the Mobility food the local vet's weight loss clinic suggested moving him on to the Metabolic food. His arthritis became so bad that he could barely walk. They then suggested switching his food to the Metabolic & Mobility mix. He ate this food for over 6 months.

    During this time he didn't lose any weight. This is the only food he was given and we even reduced the quantity, without any change. I couldn't take him for walks as he'd be in too much pain after barely walking 100 meters. I was worried he had to be put down since he was very lethargic, overweight, and seemed to be in pain. He got to a point where he didn't want to go for walks and wasn't playful. I had him examined by a vet who test his blood. All his levels were low (especially his red blood cells). They also did a sonar of his stomach and X-rays. They couldn't determine any illness.

    So I decided to change the only variable left - his food. I started giving him home cooked rice and chicken fillets for a week. I was stunned at how he had changed during that week. He was happier than he's ever been. I then moved him over to a different food brand (non-Hills). From the first week I noticed an immense change. He started losing weight within the very first week. It's been 4 weeks and he is now sustaining a healthy weight. More importantly his energy levels have skyrocketed. He is happier than he's ever been and even begs to go for walks! He is a brand new dog and the only thing that has changed was his food.

    I won't be buying Hills food any longer as it clearly had a negative impact on my dog's overall health. I am posting this to dog owners that are frustrated about their dog not losing weight on the Hills supposed wonder weight loss solution. I am sure certain dogs are doing very well on the Metabolic/Mobility food, but your dog might not be one of them. Mine sure wasn't.

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    Verified purchase
    Customer Service

    Reviewed Oct. 1, 2016

    Hill's Science Diet Feline ZD. Hill's Science diet offers a very EXPENSIVE Prescription cat food for cats with food allergies or IBD. It is the only food on the market (a monopoly), is $68 a case and has recently changed its "formula" causing illnesses in felines who have no other alternative for food. The quality issues are very obvious. You can almost pour the food out of the can. The animals become very ill. Pancreatitis, diarrhea, the clearly suffer.

    Hill's starts out in denial. Then they tell you it's safe. Then they tell you they will give you a $5 coupon. The finally called me and admitted there was an issue and to throw away the case. What they won't tell me is when the food will be fixed. It's the worst quality product and company in the US. And this is $68 a case. How can it be that no other company in the industry has a comparable product and how can it be that they do not have ANY SEMBLANCE of quality control or concern for the pets and their owners? It's a criminal enterprise.

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    Reviewed Sept. 19, 2016

    My dog with inflammatory bowel disease did fine & loved the formula until it was"new & improved." She won't eat. Wasted $44 on a case of the low quality product. I thought she was ill again. Luckily took z/d can to vet & tried to find another lot thinking this was the problem. Found that formula changed. Horrible junk!!!

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    Reviewed Sept. 15, 2016

    My cat vomited and I found about an inch piece of a rubber-like substance when cleaning it up. I found smaller pieces of rubber substance in the leftover can of M/D formula. I opened a new can and found small pieces of the same. I don't know what it is and this is really scary. Will contact Hills and return the case of the food to the vet.

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    Reviewed Aug. 22, 2016

    My vet put my cat on Hills Prescription Diet K/D cat food for kidney disease. I didn't want her to eat this food because I did not feel comfortable with the quality of the ingredients. I agreed because my vet said it would help her. I was feeding her the dry K/D because she didn't care for the canned and didn't eat enough. The only canned K/D she would tolerate is the Ocean Fish. I fed her a new can and after she ate I picked it up and noticed a piece of rubber in the food. It was approx. 1/2" x 1/4". I worried that she might have eaten smaller pieces. I took the can with the rubber piece back to my vet's office, where I purchased it and they will get with their rep. regarding this.

    I sent a email to the company but since it was a Saturday and they were closed, I will call on Monday. I worry other kitties on this food might be injured by eating this food. It is the Ocean Fish K/D with a best before date of 06/2018. The codes on the bottom of the can are T2330659A 2698. If you have this food please check it before feeding to your kitty or just refrain from feeding this one.

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    Reviewed July 29, 2016

    I have a six year old French bulldog with Patellar Luxation, a knee disorder that can cause the knee cap to float and pop out of the groove. Since we got him we knew that he had knee problems as he would sometimes tuck up his back leg and only walk on three, but it was rare and it didn't seem to bother him that much. One day that all changed because he hopped off a chair and from that moment on he refused to put weight on that leg. After visiting with the vet and through their recommendation we began feeding our dog prescription diet J/D dog food and it changed his life. He no longer limps and because it is very high in fish oil he loves the taste. The only downfall of this food is that they do not have a grain free version because my dog is allergic to grain and I have to mix it with a Grain free food so he doesn't get really bad gas.

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    PriceStaff

    Reviewed July 24, 2016

    Just a post to say that my bulldog ate Hills Z/D ultra food for 1 1/2 years due to allergies and did wonderfully. The last trip to vet we noticed that bag stated new and improved and was told it was just a change in size and packaging. Little did we know this was so far from truth. It is terrible. He started vomiting on his second day on new food but of course we thought he was sick. Spent next 4 days taking him for blood work, fecal tests, ultrasound and abdominal xrays with nothing found but continued to be so sick a few hours after meal. It was awful, with personality starting to fade away.

    I decided on day 6 to call Hills and they very specifically stated that the whole formula was changed, one of the main changes was addition of larger amounts of cellulose fillers and that it was now being added in powdered form for smaller size. They also mentioned a number of other additives as well as things that were removed. She also said by the way the Canned Z/D also has a brand new formula. They took a long report on what happened to my dog.

    I spoke to the vet as well. The Hill's staff told me we should have been instructed to treat the new Z/D just like a new food and introduce it slowly like any new diet change but oh well. Too late to do that. So nearly $1000.00 and nothing wrong but food I originally questioned and the poor dog is yet to get back on any regular foods as he goes from diarrhea to worst smelling poop ever. Feel like neither the vets or the pet food industry are in sync and our animals are paying the price as well as the owners for avoidable diet issues. Thanks.

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    Staff

    Reviewed July 11, 2016

    Our dog was overweight but very active and happy. We had never had issues with his energy levels, eating, allergies or playing with the kids. We took him to the vet because he had an obstructed anal gland. The vet told us he was overweight and needed to put him on Hills metabolic diet immediately. So we did. He ate the food the first week, then he stopped eating. He lost about 10 lbs in a week. Vet suggested we mix the dry and wet food. He ate that for another week and then stopped eating altogether. However we insisted on feeding him the Hills with home-made food. He would pick out the Hills pellets and eat the rest. However, within a few weeks, he was lethargic, had developed allergies and his eyes were constantly red and gooey.

    After extreme weight loss we took him back to the vet and did blood work. He had developed pancreatitis and diabetes and within 2 weeks went completely blind. He also developed a lump in his neck. He was 34 lbs when we started and in 4 moths dropped to 12 lbs. I wish I had time to relay the entire story, and what our family went through. I had a feeling it was the food but never researched it. We ended up putting him down but it was the most difficult decision. Now our other dog who also ate the Hills has developed the lump and his eyes are foggy. He is also not the same dog.

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    Staff

    Reviewed June 9, 2016

    I just want to share in brief same story as many of you. I have 2 dogs... apparently both of them started with some problems when I started giving Hills Oral Health +2 years ago... The shih tzu had some allergies so she had to take meds on the past 2 summers. She never was allergic before, anyways as well she started to pee blood on Nov 2015. She had a huge stone in the bladder. Vet had to remove it immediately and prescribed Hills Urinary Care CD after the surgery but in the 2 following months I didn't notice any improvement. She was doing same as before such as doing pee anywhere at home and had a lot of problems to pee when she was outside, plus she looked sad, she made pee very little, and so on.

    We had to be brave and decided to change that nasty food for a natural one following some nutritional books and PH reading. It has been almost 5 months that they switch to a made home food, complemented with holistic food and citrate of potassium every 3 days and she is clean after all those months (xray follow up)..

    Of course the Vet almost killed me when I told him I changed the diet for a natural one. Dunno what is the deal with these companies and the vets, the important part is that she started to be her again: happy, active and the allergies stopped too this summer with the food's change. Everybody has to know that allergies meds are super bad for dogs that suffer stones too. In addition we give NO more red meat or fish and no cranberries cause those make the pee too acidic and that is when struvite or calcium stones can happen... and very important A LOT OF WATER in her food. We have to give almost all her food with chicken boil.

    My other dog, a springer spaniel, developed other issues when taking Hills Oral Care and his health has improved by far :) with the last change to natural food. By the time with Hills he started developing many warts and limps those last years. Vet told us was because of his age, we had to operate to remove some in January 2016.

    He had one in the eye and in some other places that he can hurt himself if not removed. Vet operated like 8 warts and 1 big limp... He had others but we didn't want to remove all, he looked already like a Frankenstein dog. Anyways the ones left are disappearing with the food change, so I really believe was this nasty Hills food the biggest issue, as well I could notice that their mood changed for a better one. I am happy with the decision. I am sad as well to realize that VETs want to support those big brands even when they know that food is harmful, and worst, why they are still in the market? Good that we have these sites to share our experiences... ohh I forgot I said I will be brief.

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    Staff

    Reviewed May 28, 2016

    Abbey was started on Hill's Metabolic Prescription diet for weight loss in Jan. 2016. She did begin to lose some weight. Prior to Hill's, she was on Blue Buffalo. She had beautiful tawny coat. With the Hill's diet, I noticed that her coat appeared more dull. She also had numerous large bowel movement. The smell of this dog food was potent! Abbey would eat it with some difficulty. Approx one week ago, I noticed Abbey was limping. I checked her paw pads and leg - I saw nothing.

    Several hours later I found a large redden area on her abdomen. I thought maybe she had been bitten by something. I made an appointment with vet to have her checked out. He completed a Complete Blood Count and found that her platelet count was very low, practically non-existent. I will no longer use this diet. The vet denies any correlation. My concern is this: I think it is a money game for vets and pet corporations with our pets being sacrificed in the process. I have begun to prepare Abbey's food and will supplement it with Blue Buffalo.

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    Reviewed May 15, 2016

    So, I brought my 3 months old cane corso to a dog fest yesterday, May 14, 2016. We bought a sample of this product Hill's prescription diet t/d. The bag has few kibbles in it. My pup was all jolly and playful and he did the same way he usually does. So that night I gave 2 pcs of t/d kibbles. Then that night, my pup threw up 5 times! This morning he was so down and wouldn't touch his food. I checked his puke to see what's in it and I saw the pieces of this awful dog food! I read some reviews and they have the same experience. What blows my mind is why is it still in the market??? You're poisoning these poor dogs. I hope my pup will feel better soon. I would never feed my dog with this Hill's killer dog food. If you see this product or somebody introduces this food, don't hesitate to say no! Or run away from them! Otherwise your poor fur baby might experience this awful thing.

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    Customer ServiceStaff

    Reviewed May 7, 2016

    I had been feeding my Imperial Shih Tzu, Lucy, Beneful and giving her chicken jerky treats from Costco in the mornings. One evening Lucy was throwing up, the next day I took her to the vet. They ran x-rays, blood work and said she had an fragile digestive system and the vet suggested I feed Lucy Hills Pet ID food and stop feeding the chicken jerky. I did as he suggested. All was fine the first three weeks. Then all of the sudden Lucy's lymph node area seemed swollen, she was hunched over, would not lift her head and would squeal with pain if I lifted her head, she was lethargic and seemed to be depressed and in pain.

    I called the vet to let them know I thought the food was causing this and they told me they highly doubted this was the case. I logged in to find if anybody else had the same experience and found this site with owners stating their dogs are or had the same symptoms Lucy experienced. I am no longer feeding her this horrible food and urge anyone who is feeding their puppy to stop.

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    Customer ServiceStaff

    Reviewed May 2, 2016

    I need help. I think my dogs are ill from eating K/D vet prescribed dog food. In Jan I took my 14 yrs old dogs to the vet for the normal annual blood work up and was told that the male dog should probably go on low protein dog food because the kidney readings were a little elevated. So I took home a 8 lbs bag that day and put on order for a larger bag since my vet advised it. It has been 3 months now and I am sure that the food is poisoning them due to the symptoms I am seeing in them both but more in the male dog. They both don't really want to eat the food so I have been putting some bits of treats in to get them to eat it since the vet said it would help them in their old age and it was so expensive I don't want to waste it. Both have been walking around with their tails down all day, hunched over, wobbly as they stand, losing weight slowly, some runny poops and smaller in size.

    One of them has had a bowel accident in the middle of the night 5 times since Feb which has NEVER happened before. The male dog has been very irritable and a little aggressive which he was NEVER before. He stands in place with his nose 3 inches from the floor and seems to stare deep in to nothing. He shakes uncontrollably with a shiver a few times a day, very lethargic and is sleeping the majority of the day. Stomach growls and looks horrible. I took him to the vet a couple days ago and mentioned all of this and was told that it was most likely not the food but that they were getting old and to maybe try mixing some cottage cheese with it. I had them take blood and I am waiting on those results today.

    I decided earlier this evening to look up any complaints and have found numerous and similar to my experience that I am going through and I can't sleep. It is 4am and I am beside myself hoping I am not too late to save my dogs. I should have listened to my gut and my dogs and NOT my vet (who is a wife of my co worker I might add) most likely the reason I waited so long to STOP this dog food. I am hoping that the blood work is all ok when they call but need to change food TODAY and get my dogs back. Does anyone have any advice for food and have you had similar issues with this food lately? I have found many complaints from a few years back but I was wondering if there are current as well.

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    Verified purchase

    Reviewed March 14, 2016

    My pug named Rain had been on Hills r/d diet for many years. After the new package, she had consumed over one bag of the new packaged food and she always show a lot of hesitation to eat. I felt bad because I did not listen to her signal. She just had a seizure out of nowhere on Friday, March 11, 2016 and she is 11 years old. But she did not have one seizure. She had a seizure every 5 hours on average starting that Friday. I was so desperate to look for remedies and info and couldn't figure out what's wrong with her because with all the researches I had done in this short time frame, she did not seem to have liver, kidney or any other problems. But I remember ever since she started the new package of hill's food, she acted very weird, like always frozed in the middle of the road and couldn't hear me calling her unless I screamed loud enough.

    I was able to find a lot of info online and on the earthclinic.com site and found that some people use fish oil to cure seizure. I looked through all the info about dog food and fish oil and the benefits of it and I felt confident enough to give her a try. So when the store opened on Sunday 11 am, I bought the fish oil, fed her the oil with chicken, and her supposed Sunday 3:00 pm seizure did not come. And I waited till now and her 8 pm seizure did not come either. I feel like the fish oil is really helping her.

    But within the past couple days which was Friday and Saturday till Sunday morning, she had already gone through 8 seizures. I had already stopped feeding her this diet the next day after the first seizure incident. I really think something's wrong with it. I also remember after she started the new bag, she started having her first ear infection and skin problem which she never had for her whole life. I am sorry to hear so many pet owners' stories and feel so bad for their fur babies. But I want to thank them for their time here so that I know I am not the only one who think hill's diet today is not the same like the old one.

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    Reviewed March 5, 2016

    Our vet recommended Hill's K/D when our dog had early stage renal disease. He ate the food just fine as he was not a picky eater at all. In 3 months time he had 3 episodes of allergies, ears swelling, itchy face. Then he had a pancreatic attack, vomiting, diarrhea, etc. We immediately took him off this food and for the remainder of his life, another 1.5 years, we fed him a home cooked diet. The Vet would never acknowledge that Hill's Science Diet K/D had anything to do with his reaction. I hope this post helps someone, somewhere that is being advised to use this junk food. Please don't.

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    Reviewed Feb. 9, 2016

    My 6 year old Havanese/Maltese dog presented with a severe ear infection in November 2015. The vet suggested Hills Z/D because he was also licking his feet a fair bit. After 2 8LB bags at $53 each, I checked the ingredients. The first ingredient is corn starch. What's up with using a gravy thickener for the main ingredient in dog food. No wonder Chester was losing weight and always seemed hungry. Our vet is wonderful and we will continue to see her, but I will not spend money for food that is under par and poor quality.

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    Staff

    Reviewed Feb. 4, 2016

    My 14-year-old healthy miniature pinscher was diagnosed diabetic about three years ago. He currently is taking Humulin six units twice a day. About a month ago right after his most recent curve which had counts in the 100s and 200s, he was very well regulated, he developed diarrhea and vomiting. He had cataract surgery two years ago and came through with flying colors and otherwise very healthy. He just couldn't shake the stomach noise and diarrhea. All fingers point to my first suspicion as I thought it was his Hills WD glucose management canned food that was the culprit as he would just throw up chunks of it.

    Eventually I stopped feeding him the WD but it was too late as he had developed severe pancreatitis by then. I was giving him small amounts of cottage cheese, yogurt and pumpkin trying to settle his stomach and he was also taking Pepcid tablet 2x day. I was just at a loss of how to best stop his diarrhea. I went to the emergency clinic several times for ultrasound and X-rays, blood tests, etc. Everything was inconclusive. I've gone to his regular vet and nothing seems to work including metro. He started on PancrePlus one teaspoon 2x day mixed in rice with a little Royal Canin Diabetic canned food but the diarrhea would not go away. After six weeks of diarrhea his weight dropped from 18 pounds to a little over 12 pounds and my best friend has left this world. I tried everything I could, but the toxic dose of WD was enough to eventually kill him.

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    Customer ServiceStaff

    Reviewed Feb. 1, 2016

    Our 12 year old Weimaraner was a tad overweight and had started to have some issues with mobility, so our vet suggested that we switch her from the Purina OM to Hills Metabolic and Mobility for joint care. That was somewhere around 1/14/2016 or 1/15/2016 (my husband took the dog and the horse so I can't remember the exact date), the dog was taken that day b/c she was coughing more than usual and so we wanted that checked out. We noticed that she was getting worse. The coughing hadn't subsided even with the cough medicine and antibiotics. She had begun refusing food unless we gave her moist food (not Hill's brand, some Purina OM she had left) and she would barely move.

    We took her back to the vet on first thing in the morning on 1/22/2016. The vet wanted to keep her to run blood work and do some x-rays and scans. The x-rays came back that she had pneumonia and the vet decided to keep her overnight to put her on IV antibiotics, do more bloodwork and monitor her. So we agreed. The vet continued to feed her the Hills during her four days there. The vet said her platelets were a little low on the bloodwork, but everything else was fine.

    I finally brought my sweet girl home at 5 p.m. on 1/25/2016. She was fading and we knew we were going to lose her. She couldn't move, she had edema so badly that I'm sure moving pained her, she was still coughing and her face looked like she had aged 20 years. That night I slept on the floor with her (She couldn't jump in our bed, it was too high for her.) and cried like a baby all night while I held her. I called the vet but they didn't have an after hour contact.

    The next morning 1/26/2016, the vet called me as soon as she got in, around 7:20 and told me to bring Lucy back ASAP. She said she had worried about her all night and needed to find out what was wrong with her. I took her back immediately and again was told to leave her there for bloodwork, etc. I did. The vet called me back several hours later saying that her white blood cell count (which was fine 4 days earlier) was completely wiped out but that she didn't have cancer either.

    She consulted with specialists and NO ONE could determine what was wrong with her or how to treat her. It was then that the decision to put her down was made. We couldn't stand to watch her suffer anymore. My husband and I laid on the floor of the vets office for an hour loving on her, crying and reassuring her that it was okay for her to go. Our angel left us around 4:30 that day. We cried and cried for days. We made the decision to have her cremated and returned to us. Now I wished I would have had an autopsy done after reading reviews of her food. IF Hills is poisoning the dog food, they need to be held accountable for the emotional trauma we pet parents endure when losing our babies unnecessarily.

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    PricePunctuality & SpeedStaff

    Reviewed Jan. 22, 2016

    My tiny Min Pin, who is diabetic, had been on Hills W/D prescription food for over a year. In July of 2015, the bag I purchased ($25 for 8 lbs.) looked different and was a bit more expensive. I was told that a flavor enhancer had been added but that the food was basically the same. After using the rest of the original food, I opened the new formula food. It smelled bad, but my dog ate it, as he was also getting Hills wet food with it. He was not enthusiastic about eating after that first feeding. Within two days, he became very ill. His belly was distended and his anal sphincter was swollen to ten times the normal size. He couldn't poop and was obviously in extreme distress and very ill.

    After several days (and hundreds of dollars) at the vet's, I was told he had a mass in his abdomen and had not long to live. I brought him home, basically to spend some time with him before putting him down. I actually called the vet and said I would be bringing him in the next day for euthanasia. Fortunately, I did some research and learned that other dogs had become ill from Hills foods. I immediately stopped all Hills foods. Because his digestive system was so compromised, I gave him pieces of roast chicken, raw eggs, cottage cheese, and cooked veggies. Within a few days he seemed better. I then started him on Freshpet, fresh food with a sprinkling of Pedigree Small Dog formula (which my other dog had eaten for ten years). Along with carrots and sweet peppers for treats. This has been his food regime since then.

    The vet refused to admit it was the Hills food and continues to sell it from his office. However, my little boy has flourished (with no sign of an abdominal mass), and six months later is healthier (he still receives insulin) than before he was diagnosed with diabetes. He is alert, happy, and sleek. My advice would be to find an alternative to any Hills foods. One close call is enough for me.

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    Verified purchase

    Reviewed Jan. 17, 2016

    Our yorkie/maltese mix has pancreatitis and cushing and has to be on a strict no fat diet. The original tan color gd can food was keeping her very healthy. Now the label has changed to a dark red and this food has changed to be very mushy and there is fat/or crisco - lard type substance all along the inside of the can which is what she can't have in her diet. The pet stores and vets are telling us it's the same formula and it's not. It seems too rich and she's been vomiting.

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    Reviewed Jan. 9, 2016

    My dogs have been on the Hills Prescription Diet Dog Food for over a year. In the beginning we had very good results. Then, somewhere along the way the "formula" has changed. I just about gag when I open the bag. It smells like an actual barn yard. I contacted the company and have NEVER heard back from them. Since they have changed something in this dog food the dogs always act like they are starving to death and have non stop poop. At least up to 8 times a day. These are weenie dogs and the size of the poop is unbelievable. We recently received our new bag and have found this statement printed on the bag. This product is intended for INTERMITTENT or SUPPLEMENTAL FEEDING ONLY. It also states on the bag that this dog food is not recognized as an essential nutrient by the AAFCO Dog Food Nutrient Profiles. I will be switching to a different brand.

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    Staff

    Reviewed Jan. 2, 2016

    My story is very long so I'll try to keep as condensed as possible. I have 2 toy poodles, 10 and 12 years old. Sparky, the 10-year-old, has had a history of bladder stones for the last 5 years. In this 5 years, he has had 3 surgeries to remove them and will have to have surgery again in 2016! He has been on different prescription foods and none have fixed the problem. He has been on Hill's with the addition of potassium citrate granules for about 3 years but is still producing stones. We were also feeding this food to our other dog, Annie. Over time we started noticing a putrid sulfur smell in the breath of both dogs, thinking it was their teeth. Both had their teeth cleaned, but the breath was still bad. We just thought it was old age. Well, last July our dog Annie, out of the blue, started vomiting every 10 minutes, nasty bile! Was up all night with her, assuming the worst, well it was! Took her to the emergency specialty hospital.

    Her gall bladder had ruptured and bile was everywhere in her belly. Needless to say, emergency surgery (almost lost her the first night), 24-hour intensive care, transfusions, feeding tube, a one week stay and $13,000 later, we brought her home. It was a week from hell! She has IBD and liver disease and is on steroids, antibiotics and other meds for the rest of her life. My point in telling this is that while she was in the hospital and only had the feeding tube and small amounts of boiled chicken breast, NO bad breath! Brought her home and after finishing her antibiotics and starting her on the i/d, bad breath was back! I really feel it's the food because both of my dogs' breath smell just like their feces! Disgusting to think of what's going on in their bellies, poor babies.

    Has anyone out there experienced this bad breath? We are on a search for a new food, if anyone has any recommendations, we would appreciate them. We really have a strong feeling that the food is causing it and possibly some of the other issues. We have no concrete evidence, just know something is not right. Our dogs eat absolutely nothing else but this food, no treats, no scraps! Just like to know we are not alone! Sorry, my short story turned long anyway!

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    Staff

    Reviewed Dec. 15, 2015

    It's bad enough that they sell a dog food requiring a prescription from your vet when it doesn't have any drugs in it, but then once you've paid a premium for the food and fed it to your dog for years, they go and change it. Well, my dog was doing fine on the high priced canned GD. Now, with the new version, my dog has to poop more frequently, has very stinky poop (which is noticeable because the dog goes on pads in the house as well as being walked outside), and is PASSING GAS a LOT. It smells as if a full size adult person passed gas in the room. That can't be making my dog's stomach feel too good either. Fyi, my dog loved the old formulation and loves the new version too. However, I can't take the odor. I called the vet and asked him to find something else.

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    Punctuality & SpeedStaff

    Reviewed Dec. 8, 2015

    Chester an 11-year-old Yorkie, weighed 7 lbs. He died November 16th, 2015. Three weeks after teeth cleaning and discussing with my vet, we decided to change his dog food from "Taste of the Wild", which him and his brother Bently have been on with no problems, for at least 5 years. Hence her suggestion was "Hill's Joint diet" chicken dry food. Sounded good to me. Money is no option for myself or my dogs. Brought it home, tried it, and both Chester and Bently seemed to like it. Within a week or so I noticed Chester seeming to be lethargic. Know this dog well. He was a territorial, dominant, leader-of-the-pack type of dog, small but feared no one. As a matter of fact he loved my wife and bit me hard all the time. He took no **, but when my wife was gone or out of town he would be my best friend. Chester was a tough dog, full of energy, pulled me when we went on walks.

    So what the ** happened to this dog all of a sudden?? Was it the dog food? Symptoms, had to rush him to the hospital one evening, not eating, lethargic, in shock, low heart rate, panting, could hardly stand. Remember this dog a few days ago would let you know he's the king, would pull you out the front door if you said "so you wanna go outside", and would dominate his little brother Bently another Yorkie. So he spent 3 days at the hospital... kidneys, liver failing, pancreatitis, diagnosed, placed on IV. I decided to bring him home because I could tell he was depressed at the hospital even though my wife and kids visited him every day.

    We were told that he needed a pacemaker most likely? I brought him none and started cooking him boiled chicken breast, carrots, green beans, fresh. He was doing a little better until I mixed in a bit of dry Hill's Joint food again. He quickly was taking a turn for the worst again, stop eating altogether, throwing up, weak, panting, lethargic, shaking??? Rushed him to the hospital Sunday night at 10pm. I felt all day Sunday, in holding him outside, that he was saying goodbye to me, the way he would look at me then look up at the moon. I took him outside because he just would start panting so bad. I tried to cool him off. I bathed him then he had diarrhea, and I knew I had to rush him back to the hospital. This dog went down so fast. The doctors really didn't have any explanation.

    I got a call Monday, November 16th at 5am. Chester was not responding in being revived and died. Just like that this dog a family member and lived, was gone. Did the Hills dog food cause this, is the question. It only dawned on me because Bently our other Yorkie has shown signs of now all of a sudden being lethargic, panting, and walking like he is 105 years old? I told you earlier I have since gone to organic home cooking for this dog with putting just a little dry Hill's Joint diet dry dog food in his bowl mixed with home cooking. All of this bit me in the head and got me thinking is this the cause of the food? If it is Hill's I am going to spend whatever is necessary to have this bag tested. I need closure and after reading stories about dog foods which I never really paid attention to. Something is fishy here. Is this bag of food contaminated? Dogs just don't drop that fast without any major health issues. Not that fast...

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    PriceStaff

    Reviewed Dec. 4, 2015

    My dog has been eating Hills i/d dry dog food since he was diagnosed with pancreatitis around seven years ago. He's a sensitive mutt with 'issues' so a few digestive issues have come and gone over those seven years but overall he's been fine on the Hill's i/d - as recommended for him by his vet. He's only a little 7kg fella so we don't need to buy the bags that often but we needed a new bag about a month ago. Since then no end of problems uncannily similar to those recounted by others who have used the new i/d. Diarrhea and digestive issues. (I need a new sisal carpet - ever tried getting runny dog poo out of sisal?)

    Really, really bad and put a lot of stress on the household. Anyway it's a long and complex story with twists and turns I won't bore you with but my vet has been a star the whole way through, exchanged bags for me between low fat and regular but all the time insisting that the formula is unchanged. However I seek to differ. I have tried re-introducing it to my dog after feeding him a 'home brew' that I cook up kind of following the ingredients on the packet (at a fraction of the cost - I mean main ingredient in Hills i/d is rice, and very cheap rice at that) and wham - we are right back to these sloppy poos with lots of scary mucus.

    Even if my vet won't listen I know that there is something different in this new Hills i/d and not just the packaging as the vet insists - presumably what he's told by the Hills sales rep. It could be a seemingly insignificant ingredient they've added in but it is clearly upsetting the digestion of some (I'm not saying all) dogs. Just like 'sorbitol' - you know how you see that warning on sugar free mints - Contains sorbitol - may cause diarrhea in certain individuals' or something like that. Well I think this is probably the same issue - there's something in there that causes this reaction in some dogs. And lets face it if you need to feed your dog Hills i/d he's probably a sensitive mutt. I so feel for the folk who believe that its killed their dog. That's just terrible. Thankfully only really upset my dog's digestive system. But I think its important I put it out there and let other people know.

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    Reviewed Dec. 1, 2015

    We had been feeding our dog the g/d diet for a couple of years, but they must have changed the formula recently. Instead of a firm, light brown texture, the "new" formula is reddish-brown, mushy and filled with chunks of lard. The bad part is that our dog will no longer eat it. And he recently had a bout of stomach pains and diarrhea (which we thought was due to the rabies shot, but now I suspect it's the dog food). Definitely won't feed him this anymore. I'm checking with my vet to see what other diet he can follow.

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    Reviewed Nov. 12, 2015

    For years my mothers dog used Hills I/d digestive care with turkey canned food but in 2015 of late September we bought 3 more cases from local vet shop like always. This time the dog started to throw up at times then after into 2nd case dog got real bad. We tracked it to the dog food only, dog lost 5 lbs. We took rest of bad food back to vets store, told doctor. We have now switched to Beneful with no problems anymore. I guess we got some bad cases of Hills I/d. Thanks.

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    Reviewed Nov. 3, 2015

    I use Hills Science Diet, Sensitive Stomach/Skin formula. It is the only food I have tried that does not cause a skin condition in my dog. From time to time, I have tried other brands, or other formulas, and I always regret the change and return to Sensitive Stomach/Skin formula. This is the formula that my vet feeds all boarded pets. I like that continuity as I usually board my pets 3-4 times per year. I am confident in the brand, both nutritionally and safety-wise. Science Diet is made in the US and uses domestically sources ingredient.

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    Reviewed Nov. 1, 2015

    They say they just changed the label but now my dogs dont like the food. I think they changed the food also. It doesnt smell or look the same. Very Disappointed as I buy the case and have food dogs dont like.

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    Reviewed Oct. 30, 2015

    My vet suggests Hills Science Diet. Our 13 yr old cocker is feeling, looking and doing great with this food. On the other hand, she came close to death when I mistakenly switched to Blue Buffalo. I was swayed by their marketing. Stupid me! If you care about your pets, read the reviews FIRST. There are thousands of HORRIBLE reviews regarding Blue Buffalo. I wish their products would be removed from shelves. I'm hoping stores carrying their food would send a message by discontinuing sales. The Chinese connection to their products leaves me wondering what's really in the food. Again, read all of the awful reviews. Deaths and near death stories abound. Science Diet got our dog healthy again. I'm not alone in saying... Avoid Blue Buffalo at all cost.

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    Reviewed Oct. 28, 2015

    My dogs like it. They have never left any residue. My only dissatisfaction is the cost as it is only sold thru a Vet. I have used the Dental brand and I cannot say it has proved to improve their dental problems. I have two Maltese and it seems that is one of the shortcomings of the breed.

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    Reviewed Oct. 26, 2015

    Use mainly when dog(s) need to reduce fat in the diet. Vet recommended. Has helped a great deal to slim dogs down without losing nutritional value. We also use other brands for regular feeding, but Hills is our go-to food for use when dog(s) need special diet. I'd recommend the brand.

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    Staff

    Reviewed Oct. 25, 2015

    My dog was on the Hills Canine I.D. for about a year had no issues till recently when they changed something in the food. My dog has lost massive amounts of weight. He has a digestive disorder, on top of all this garbage going on that I will see fit to shut this company down as to what they done to my dog. He's a 11 year old pit bull mix full of spunk to my dog basically not himself. I hate this company you ruined my dog. Best believe if my dog does not come out of this I will see fit what’s necessary. How would you like it if someone ruined your kids? I sure know I will be fighting for them just like I fight for my dogs.

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    Reviewed Oct. 22, 2015

    My Sheltie was prescribed this diet because of urinary problems. I was using Taste of the Wild which my vet says commonly causes urinary problems. The first time I opened the bag of Hills Science Diet my dogs absolutely loved it. So far I have good results and the price was reasonable.

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    Reviewed Oct. 21, 2015

    I have noticed a change in the Hills Science Diet gastro canned dog food. It went from a healthy looking firm food to a dark messy soft food out of the can. I read another review from October 6, 2015 with the same experience. What has changed and what is put into this dog food that makes it unappealing??? I cannot find where this dog food is manufactured - therefore it would appear the company just wants to put imported on the can and give the country of origin.

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    Staff

    Reviewed Oct. 17, 2015

    We just moved back to our country, during this transition time our dog needed to be kennel. They fed him a Hills kibbles. Once we settled down we took our dog and I noticed that my healthy 7.5 year golden mix lost a lot of weight. Initially I thought maybe the stress of moving to new country, new smells, new everything. I observed over the week that his personality bright and happy but his weight lost was so bad. His stool softer and smelly, he poops more than he eats. I lost a sleep over it tonight. At 5:29, I am writing this.

    I was ok initially when he was in the kennel because vet was the owner and he recommend it. We made so much sacrifice to bring him with us to get him almost sick and malnutrition with Hills diet. I am going to feed him natural home cooked meals that I know what goes into his food. I am going to trust my own instincts. He was super healthy before, people would say he has the body condition of 2 year young muscle dog. Now I have to get him back to shape with no Hills.

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    Reviewed Oct. 6, 2015

    I was advised by my vet to start my 6 year old dog on this metabolic food to help her lose weight. I started approximately 2 months ago. She has had 3 seizures since that time with no history prior to that. I am currently in the process of having a complete work up performed on her. I would suggest everyone stop using this dog food until further information is investigated.

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    Reviewed Oct. 6, 2015

    I rescued a yorkie five years ago and was diagnosed by my vet as suffering from severe gastrointestinal problems and consequently I was advised to put him on Hills z/d wet canine food. He seems to have been ok for quite some time. I used to be able to buy the food in small size tins which were adequate for a small dog. However these are no longer available therefore I have been buying the larger tins and decanting it into smaller screw top containers to suit his meals. It would seem that the consistency of the food has changed. It is now a gloopy sticky mess to handle.

    I contacted Hills about this but they told me that the ingredients are the same. After trying another batch I find the same problem. I do not think that Hills are being honest about this. Something just isn't right. Pet owners will know that this is not by any means cheap to buy so why are these issues not being dealt with by the company? Has anyone else had a problem? The photo shows the consistency of the food I was buying and the mess now.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2015

    I have a German Shepherd. She is 12 years old, the love of my life. She has bad hips and was dehydrated. I took her to the vet they put her on Kennedy Hills. 2 weeks ago she doesn't seem to like the food. I've been opening cans and giving her kibble mixed in a variety for her, so she can be happy. Am two weeks into feeding her a low protein food of KD Hills renal canned dog food. Just opened a can this morning and it had a block on it. Unfortunately, I was feeding a scoop to Herthan. I seen black in the product and already gave it.

    I'm pretty worried, and pretty stressed, and pretty sad. I don't know what is wrong what this is and why this is happening to this can. I don't know. Did I just give my dog a bunch of toxins??? Am giving her subcutaneous fluids at home for this week for sure. Going to have to give her more today to try to flush whatever this is out. Hopefully it's not a bacteria that is black mold because that's impossible to get rid of (growing up as a kid, had black mold, and a toilet, and a house I grew up in, and as much as we scrubbed it and bleach that it would never go away).

    So I don't know too many antibiotics that are safe for the kidneys that could treat possibly something like this, if black mold. Hopefully this is not contamination. Hopefully this is not black mold. I'm pretty worried about this. Try calling the company, and it seems I just get a phone tree, and I can't reach anybody would like so much to wonder what this is or if this is a recall item, and I have no idea. I am in panic mode at the moment - don't know if my dog is OK. Have no idea because I need to address her situation. This company should really get a hold of how to safely make food in a sterile environment sick patients - ridiculous, seriously. Stressful, time consuming. This just happened 10 or 15 minutes ago, so I'm wondering if she's going to be okay. I am so frustrated.

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    Reviewed Sept. 27, 2015

    I have been feeding my dog this food because the doctor said it would help her keep her weight down and protect her intestinal tract. But, the opposite happened. My dog has had diarrhea ever since she started eating this food. The doctor told me that within a few days it would all be normal again. However, she still has diarrhea and it's the food. Don't feed your dog this food.

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    Reviewed Sept. 21, 2015

    We have a 7 year old female chocolate Lab. She has been on Hills brand ZD Ultra food for almost 6 and a half years now due to food allergies. The last time we went to buy food for her our vet told us that they had changed the food and it was no longer called ZD Ultra but just plain ZD and there should be no problems with it. Two days into the use of the food and she had Diarrhea and by that night was vomiting. We thought that it was due to a chew toy as there was a piece of red chew toy in the vomit along with her partially digested food.

    The next day was the same result. That evening of the third day she turned her nose up at the food bowl, something she Never did before. We took her to the vet the following morning, they put her on IV fluids and gave her two injections, sent her home on Pepcid, and 750 mg of Amoxicillin twice daily to be given with a quarter can of ZD canned dog food. After two days of this we gradually started mixing in her dry dog food. OK for 24 hours, but the evening of the second day she was turning her nose up to the food but gradually eating it. The next day BAD Diarrhea and in the afternoon she threw up after only 45 minutes after feeding. Calling the company and our vet this morning. At $100.00 a bag I don't expect to get something that causes trouble!

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    Reviewed Sept. 19, 2015

    My dog is going on ten and has always been fed Hills Science Diet and I've been very satisfied. Today when I opened the kibble storage container I noticed worms at the bottom. I have to use two containers because I buy the big bag, so I opened the other container and it too has worms. I am going to take the food back to PetSmart and also take the worms to my vet for identification. Not happy about this.

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    Reviewed Sept. 17, 2015

    My 9 yr old English bulldog has been on Prescription diet c/d for more than 5+ yrs cause of urinary diagnosis. Starting 3 months ago, she drastically started losing her beautiful white coat and started to have skin issues. Nothing at home has changed, except for what I noticed when I picked up her Prescription diet c/d few months back, the packaging looked different and also the coloration of the food (darker in color). When the packaging change, did the ingredients for c/d also change? Any feedback appreciated. Thank you.

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    Reviewed Sept. 10, 2015

    I have a 15 year old male cat that is active and generally healthy. September 5, 2014 he had his first UTI and his vet suggested the Hills c/d. My cat did well on it, we had no problems, he liked the flavors (we would switch between chicken and fish). The week of September 5, 2015 I noticed he threw up a tiny amount about an hour after his dinner two days in a row- I figured maybe a hairball or fluke and made sure I paid close attention to him. He was sleeping more than usual and the next thing I knew he had terrible diarrhea, was throwing up and wasn't eating, when he was having a more normal stool it was thin in size... I knew something was wrong!

    I got him to the vet and he had a UTI, which he didn't show signs of at home... and gas. Tonight I went to feed my cat his dinner portion of c/d and I found a 1/2 in piece of rubber band in the food. I touched the rubber band, took it out of the food and I was able to stretch it slightly. I do think that there could be a connection between this rubber band and my cat being so ill last week. I will be calling the company first thing tomorrow as they are closed now. I won't give this food to my cat again.

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    Reviewed Sept. 8, 2015

    We have 3 dogs, 2 basset hounds and 1 mutt ranging from the ages 7 to 9. Our oldest basset hound has been on dry w/d for about 3 years now and has had no health problems. Our other two dogs have been on dry metabolic for about 3 years now and both are in liver failure. The youngest basset hound went in for her senior exam and came out with elevated liver enzymes and has now been taking Denamarin for almost a year with no change in her liver function.

    Our mutt went to the vet ER over the weekend due to vomiting and diarrhea and was severely dehydrated and now has elevated liver enzymes also. She received IV fluids and IV antibiotics for 3 days and is now home taking 7 medications. We have to go back on Thursday to get her blood work done again. She will no longer touch her dog food but will eat people food and dog treats. I think it is too big of a coincidence that both dogs on the same dog food have the same illness. We will be switching dog food (even the for the dog with no health issues). I am super angry!!!

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    Punctuality & SpeedStaff

    Reviewed Sept. 1, 2015

    We also have had a horrible and traumatic experience that may possibly be from Hills food. We had a very healthy dog, who was energetic, loving and kind spirited. Due to one of us having to go out of town we knew we would not be able to give him his homemade food and the Hills food was previously prescribed to him by our vet several months prior because of a bout with diarrhea. By the third day that he was on the Hills, he didn't want to eat the food. Suddenly, on the fourth day, early on Thursday morning, he started throwing up violently and in the span of 5 hours he went from being a healthy dog to having to be rushed to the hospital, on deaths door.

    We were told that he had acute pancreatitis, a high fever and was severely dehydrated. Their prognosis was "guardedly hopeful" and we instructed the hospital staff to do whatever was necessary to pull him through. That was on Thursday afternoon, by Sunday morning his heart had stopped and he was pronounced dead. We just don't understand how a healthy dog with no prior problems and exhibiting no symptoms could die so suddenly. Months before he had a checkup; blood work normal, everything fine.

    We initially googled this food to see if there was a recall and this is when we found all of these horror stories about the company and the food. We have lost a treasured member of our family and can only hope a class action suit is brought against this company, which we will be eager to join. Our deepest sympathies to all that have lost a beloved pet.

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    Reviewed Aug. 30, 2015

    I have 2 dogs on Hills Prescription Dog Food I/D (dry formula). My 12-year old German Shepherd has been on it for 5+ years (great result) and my 5-year old Rottweiler switched to it a few months ago. All was well and we changed to the new formula about 4 days ago (ran out of the old formula). Both dogs have had bad diarrhea and are vomiting. Now I am beside myself and know that the only difference in both of their diets is the new Hills Prescription Dog Food I/D (dry formula).

    My third Rottie/Mastiff 1-yr. old dog is on different food (Blue Basics) and has had no problems. It can ONLY be the new Hills Prescription Dog Food I/D formula that is making my older dogs sick. All dogs share the same environment and are fed the same amount of treats. Had it not been for the wonderful people who took the time to post reviews about this product, I would have continued to feed my dogs that formula. My boys are not in the clear, but I am OUTRAGED. THANK YOU dear dog lovers for sharing your stories!

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    Punctuality & SpeedStaff

    Reviewed Aug. 21, 2015

    I wanted to know if anyone else has had an issues w/ Hills Prescription Diet I/D Canned food. My dog recently passed this past Tuesday and I am looking for answers as to why. Other than being a little underweight, which is why he was prescribed this food in the first place, he was a happy pup just two weeks ago. The only thing that changed was his food. He had blood work done back in March and showed no symptoms of anything wrong. He had gotten sick from it the first two nights of being on it. The vet told me to decrease the amount given to him and prescribed an anti-nausea medication but assured me it wasn't the food.

    5 days later, he wants nothing to do w/ it. The vet tells me to mix it in w/ other food but again reassures me nothing is wrong w/ the food. 8th day he starts acting strangely - lethargic, excessive drooling, and complete loss of appetite... I was told to monitor him closely. By the 9th day, he had a seizure and I rushed him to the emergency vet. They immediately questioned if he had gotten into anything toxic b/c his liver seemed to be failing. His blood work was now showing high level of enzymes in his liver.

    My pup was my baby... he was never out of my sight, an indoor dog, and was rarely outside except for daily walks. They gave him some antibiotics and warmed his body b/c his temp had dropped. I again asked about the food. They said it wasn't the food. He died the next day. There is no other explanation that I can think of that would have caused his sudden death and I need answers. After he died, I googled this food b/c I wasn't convinced and then I found all these horrible stories on here. Now I am determined to seek justice. I want to get the food tested and if it comes out there are indeed toxic ingredients in their food, this company will pay. If anyone can share their story w/ me and/or offer any advice as to go about this, I am all ears. I have been crying non stop since his death.

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    Reviewed Aug. 7, 2015

    July 4 I purchased my usual case of a/d and right away noticed different packaging. Vet said it's same formula. My cats didn't agree so I kept putting fish flakes on them so they would get use to it. I noticed my cats were not feeling well but it had been hot and in the summer sometimes the fleas get bad so I dosed again with meds on the back as I do each month and one got worse - started sleeping in the plants again that she does when she has a fever. I finally ran out of the food and until today I did not put it together that the food was making them sick. This is incredibly horrible. I spend extra money on good food because I care about my cats and for them to make my cats sick? Wow. They should be put out of business. I'm done with Hills and throwing out the dry food too.

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    Price

    Reviewed July 31, 2015

    Thanks to others who have posted re: The Hills Science Diet I/D Dry Dog Food formula change. When I picked up dog food, my vendor said Hills said it was the same formula (different packaging, increased price for less food). Well, the kibble both looks and smells different (darker color, more pungent smell). My rescue has been on it for 3 years because she has a sensitive stomach and no other dog food has worked for her. She loves the new food - but within the first day, she was having mucous/watery diarrhea. It will firm up slightly, and then another bout with mucousy diarrhea. It finally clicked that it had to be a formula change - and I found the other reviews. This is unacceptable!! Now, I'm suddenly back to square one in trying to find a food that doesn't make my dog sick! Bring back the old formula!!

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    Reviewed July 23, 2015

    I am wondering if anyone else has any experience with the Hills Science Diet Metabolic dry dog food. Our dog, pitbull, has been on it for well over a year. She's really not lost much in the way of weight. The last bag we purchased I noticed the bag looked different & also the food. Our dog did eat it but now that we bought the newest bag, she really wants no part of the food! I thought: "Well, it must be working, her appetite is less." She has since become lethargic plus her stool is a very dark color & quite dry appearing at times. She has also begun to eat dirt! I am calling the vet's office tomorrow to see if I can speak with a vet. Currently she is also on Temaril P for allergies - but her not eating the dry food along with the dirt deal & the dark stool I don't know if it's from the dog food or not. Anyone have similar experience?

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    Customer ServiceOnline & App

    Reviewed July 18, 2015

    Hills is selling their products only through the vet such as Banfield. It therefore gives the customer immediate trust as far as the quality of the food concerned. However Hills uses chemicals within their food which will result in cancer! They do not honestly describe their ingredients on the product nor on their website and if you call customer service you will be lied to. BHA, BHT, ethoxyquin are LETHAL and the dosage used is extremely high. This is far worse than Purina as Hills can only be purchased through your trusted vet. Does anyone here know of any lawsuits pending and/or lawyers involved? This company is poisoning your pet and we need to stand up against these crooks.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 14, 2015

    I had the almost EXACT same experience as Wendy from Knoxville, TN. (And if you see this, Wendy, I would like to know how things resolved with your dog -- pls. email me at **). I picked up the prescription Hills I/D dry dog food at the vet's sometime in June, and when I got home I noticed that the bag was different from the last bag. This bag is labeled, "Digestive Care i/d - Chicken Flavor." I immediately called the vet to ask if I was given the wrong food. They said that Hills had changed the packaging, but that the formula was the same. But then I looked at the ingredients side by side and saw some things were different, so I called the vet's office again. They put the person who orders food on the phone and she assured me that Hills sent a letter to their office saying that this was simply a change in packaging, not a formula change.

    So I used up all of the old bag of food and on July 12 fed my dog the new food for the first time. He was acting a little lethargic when he woke up on July 13, and his stool was very watery. About four hours later, he threw up -- a lot, and the food was still in lumps more than 18 hours after eating it. So I called the vet's office and asked if they had had any other complaints about this food. Without answering that question, they offered to call Hills and call me back. When they called back they said that Hills told them that they had added a "flavor enhancer" to the food and made a few other "minor" formula changes "to make the food more acceptable to consumers." Unlike Wendy from Knoxville, they did not offer to send an old formula bag so that I could transition to the new formula.

    It is now the wee hours of the morning on July 14 and I'm a wreck worrying about my dog. He hasn't eaten or drunk anything all day. I cooked chicken and rice, but he'd have none of it. I gave him a couple teaspoons of water in an eye dropper, but he wouldn't swallow any more than that. He's lethargic. His heart is beating very irregularly. He can't even walk, just stands and stumbles if he tries to move. If I could afford it, I'd take him to the 24-hour emergency vet. But all I can do is suffer along with him & write this review to try to help someone else who might be harmed by the irresponsible Hills pet food company. There should be a category for zero stars, because you now have to give at least one star to do a review, and Hills doesn't even merit one star. What they've done is irresponsible and obviously dangerous. If my dog doesn't make it through this, I will be retaining an attorney.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 10, 2015

    At the end of June 2015 I purchased a new bag of ID canine dry food. Upon opening the bag I noticed the food was different in size, color and smell. At first, my dog loved the food. Two days later she would not eat the food. I contacted two of the vets my dog goes to to ask whether the formula had changed. Both vets, including the nutritionist at vet #2 assured me the only thing that changed with the food was the packaging. My dog refuses to eat the food and is having GI issues. I took the food back to the vet where I purchased it and they gave me a new, unopened bag. Before I left, I called the 800 number on the bag just to make sure as a last resort that the formula hadn't changed. During that conversation, Hills confirmed a formula change. I asked why the vets were not aware of this given the fact that anytime you transition to a new food you have to take precautionary measures to make sure there is no GI upset.

    Hills offered to send me a bag of the old food to transition, and I've accepted. However, I am currently at the vet getting my dog tested for pancreatitis due to the change in food. She will not eat, is becoming lethargic and is not passing stool as normal. My dog has been on ID Dry since 2007. When I asked Hills why both my vets were unaware the food had changed (Knoxville, TN) they said they had sent emails, prepared sales reps with presentations, and made phone calls to make them aware. I assure you, neither of my vets were aware of this situation and the only reason they know is because I have made them aware. This is absolutely unacceptable and Hills should be more responsible with care of their clients.

    Updated on 08/02/2015: After having done some research, I am positive that Hills ID canine dry food is poisoning my dog. Every time she eats it, she becomes more lethargic and has a seizure within a couple days. My dog has been healthy until I gave her the "new formula" that Hills is currently selling. I've seen the other reviews, people with dogs and cats on the new formula are experiencing the same symptoms, including death. The reviews started in July 2015. Anyone else experiencing a problem, please contact the FDA and report the problem so they will investigate and we can find out what is hurting our pets.

    Currently, my dog is experiencing the following symptoms: nausea, watery eyes, weight loss, severe lethargic, coughing and gagging, seizures, irregular breathing. She is obviously in severe discomfort. The vets cannot figure anything out other than nausea medicine makes her feel better. Blood work shows platelets are up, white blood cells elevated, elevated total proteins, low albumin protein and high globulin protein. I will be sending her stool for culture ASAP to see if we have a bacteria contamination. I'm asking for your prayers to anyone reading this, I love my little girl to pieces and I'm afraid we may have reached the end of her life.

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    Reviewed July 6, 2015

    I have had 4 dogs over 15 years, still have two of them. I have always fed my dogs Hill Science Diet and have never had an issue with any of them or with the food. All my dogs always get top bill of health when I go to the vet. I read some of the other reviews and feel they are not fair to the Hills product since many of them are drawing false conclusions to what may possibly be their own neglect. Hills Food is fine.

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    Reviewed July 3, 2015

    After 7 mos and trying sooooo many different antibiotics my Crested finally got rid of her UTI, thanks to Hill's CD. She eats only that now and her treats are just small pieces of the food frozen. I'm so relieved.

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    Staff

    Reviewed June 27, 2015

    Dog HATES Hills prescription k/d. We tried the dry first. By the end of the week we were mixing regular food in to get her to eat anything. She was licking off the wet food and spitting out the pellets on the floor. Now we are trying the canned food. We had tried mixing the plate type canned with the dry and she lost 2 lbs (of 14). So we tried the stew style. Same results as with the dry. Day 1, great. Day 2, good. Day 3, picks through it. I thought well, maybe shes just not hungry. I gave her the last 2 tablespoons of my instant oatmeal and she licked the paper bowl clean and continued to try to lick more out of it for 10 minutes. Today would be day 6. I mushed scraps of lamb in the plate. After excitedly trying to ferret out where the lamb smell was coming from, she found the plate. She wouldn't even try to eat the lamb out of it. She found it. She sniffed it. She walked away. If ASPCA saw my dog, they would arrest me.

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    Reviewed June 27, 2015

    I took my 2 dogs to board them for 3 days and 3 nights to a boarding house. I brought in my own dog food to feed the dogs with. When I picked them up only 2 cans of the food I brought in were used and none of the dry food was used. Within 24 hours both dogs started throwing up and had diarrhea for 4 days and nights. I tried every home remedy. The kennel fed them Hills Sensitive Stomach instead of my food. Both dogs have been at the vet for 3 days to get them well. Buyers beware!!!

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    Reviewed June 18, 2015

    My 5 year old Maltese Shitzu was prescribed the Hills C/D due to a UTI. We were warned to start her on it slowly - which we did. 2 weeks after starting (so a couple of days after eating it exclusively) she began throwing up blood. I took her to the emergency vet and she was diagnosed with pancreatitis. She spent 2 nights in the hospital with IVs and medication. While I cannot say it was the food, I really feel it may be.

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    Staff

    Reviewed June 8, 2015

    I have a 5 year old Maltese who is the love of my life. As most pet parents I would do anything within my power for him. Due to a sensitive stomach the vet put him on Hills low fat GI restore. He has since developed bloody stools and parasites. Have no idea where these particular parasites come from since I live in the city and they come from birds, rabbits, and herbivores. After 2 rounds of medication to get rid of the parasites and calm any possible inflammation in his stomach with yet a different antibiotic he still has blood in his stool and what may be more parasites. He was good for one week only after the medicine but it has returned.

    I just want to know why these pet food companies care more about making money than they do about the health and welfare of our pets. They are God's creatures and are just as dear to Him as they are to us. They are living breathing being with their own set of emotions. They love us unconditionally, are faithful, loyal, forgiving, non judgmental and mean the world to anyone who is blessed enough to have a fur baby of their own. I pray that Hills food has not caused any permanent damage. After reading some of the heartbreaking comments by other pet parents I pray that my baby will recover from this. I also pray that vets would stop selling this food just to make a profit.

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    Staff

    Reviewed June 7, 2015

    My six year old YorkiePoo has been on Science Diet Sensitive Skin And Stomach for a few months now since he was having issues for diarrhea. On June 3, 2015 Bear was vomiting food and water. Later that evening there was blood in his stools. June 4 he went to the vet first thing in the morning. The doc took one look at him and after feeling his stomach said Bear needed an X-ray, blood work, and an IV drop. The X-ray came back normal but the blood work confirmed the pancreas was inflamed.

    After two days at the vet Bear showed no improvement with the IV, pain meds, antibiotics, and antacid. June 6 had an ultrasound that showed all other organs were normal in size. But confirmed the swollen pancreas and fluid in the stomach and around the stomach. The vet specialist added two new meds and changed his antacid. June 7, no fever and the swelling in his stomach has gone down a bit and was not as hard! He was doing so much better! Walking and so excited to see his family. But still not eating and very weak. If the swelling does not fully go down the extracted fluids will be sent to a lab.

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    Price

    Reviewed May 30, 2015

    My dog has been on canned KD for her kidneys. I can't say for how long, because at the moment I don't have her records in front of me. I have noticed weakness in her hind legs for about the past 3 months, but thought perhaps it was due to something else until I read other reviews. Now, I have to wonder. I am quite concerned about a lot of inconsistencies in the texture of each can I open, sometimes smooth, sometimes grainy and watery. And also numerous cans have large air pockets in them.

    I've even had a couple of cans with some sort of black residue at the top upon opening. The vet's office said Hill's told them the black whatever is normal. Not to me. I traded it in for a new can. This stuff is expensive, to say the least. I don't think I'm getting my money's worth! It should be better quality, better consistency; the cans should all have the same amount in them without the air pockets! I have sent an email to Hill's, and I'm not too patiently awaiting an answer. There has to be something better.

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    Staff

    Reviewed May 17, 2015

    My cat has flourish with this food. He went from having chronic diarrhea to having normal stools when he goes number two. I do understand the high corn carbs are not healthy, but I mix it with Blue Buffalo Wilderness, which is high on protein, and also give him canned food and plenty of water. He is one happy boy now.

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    PriceStaff

    Reviewed May 13, 2015

    I have been feeding my dog Hills Prescription Diet i/d Canine Gastrointestinal Health DRY Dog Food for about two years now. He is currently 3 years old goldendoodle. When I got him he had typical puppy stomach issues which landed him on the I/D diet. He did very well on it. Suddenly one day he started to have diarrhea all through the night. He woke up throwing up that morning. I rushed him to the vet and he ended up in the hospital for the day on I/V from dehydration and antibiotics. He came home and they put him on the Hills Prescription Diet i/d WET Low Fat GI Restore Canine. He got better and when I tried to switch him back to his dry food the mucus in stool started again. I did a full panel of blood work two times at two different vets - the first vet said he tested positive for pancreatitis... I truly feel this all happened from the food. All his other blood work was fine... x-ray ok. Next step is ultrasound of stomach...

    The can food he is doing well on, but it costs way too much to keep him on it long term. It has been over a month and he still got mucus in stool when I tried to slowly change back to the dry i/d - while it is still pricey it is much more affordable than wet. Anyone else experience this??? If so, what other food was your dog able to eat??? Any vets out there that can help??? Desperate fur mom trying to get her baby better!!

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    Verified purchase

    Reviewed May 9, 2015

    I've purchase Hills brothers diet S/D urinary pet food. My pug Harley had bladder stones with a lot sediment. The vet prescribed this food to him. At first he wanted nothing to do with it, but reluctantly started to eat it. Within 5 hours the first time he threw it up. I figured it was just because of the surgery and being in pain. The next day he ate nothing at all. The day following he ate a partial bowl, again threw that up. Let's just cut this short. Every time he eats his rants the dog food he's throwing it up. This is high dollar dog food. I followed everything to the letter with medications, the dog food and nothing stops him from throwing up. I know chalking this up to the dog food itself and I've seen other posts on here with other people having issues of the same manner. Maybe it's time we just take this to court with his brothers slap a nice legal lawsuit on them.

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    Staff

    Reviewed May 4, 2015

    We recently adopted a rescue dog from a local shelter and we were told he had gastrointestinal issues and was prescribed the prescription diet I/D dry dog food by Hills. We continued him on this food which we thought was outrageously priced but never the less we kept him on it and he seemed to be doing fine for a little over a month then all of a sudden he began eating tons of grass..vomiting..and just didn't seem himself so off to the vet we went! He was given a shot for vomiting, blood test, stool sample which came back negative for parasites.. was told to give him pepcid, and a prescription for flagyl and he also got subcu fluids for dehydration. We kept him on a liquid diet for that evening and then a bland diet for the next day or so before introducing him slowly back to his regular food.

    Our dog seemed ok for about a week then we purchased a new bag of prescription diet I/D dry food from our vet and here we go again!! He began vomiting a lot..eating grass..vomiting again and again through out the night. Stopped drinking water..stomach was making awful noises...then this morning began with diarrhea. This food is all he eats and we stopped treats...he gets no table food..and he continues to get sick over and over again. I REFUSE to feed him this dog food again and I believe it is contaminated!!! I have a whole bag that I just purchased for 63.00 and I'm spending money left and right at the vet's office. After reading all the other posts and other dogs having same symptoms I think they should recall this food and the company should be sued for making so many innocent dogs suffer.

    Updated on June 19, 2015: I recently left a review on Hills prescription diet ID dry dog food.. And it made my dog horribly sick... Posted May 4... Well I did some research and asked my vet also and we came up with PurinaProPlan dry dog food for sensitive skin and stomach. It has been over a month and a half now and my dog loves this food.. He can't wait to eat... Has not been sick since we changed his food... He's running, playing, and has gained 8 lbs. SALMON is the first ingredient. For those who had similar issues and asked for help in what to feed their dog... This food is really worth a try. Ask your vet! I believe it saved my dog.

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    Reviewed May 3, 2015

    I recently bought a bag of canine c/d. April 2015. I noticed the bag had changed and then I noticed my dog doesn't want to eat it and tonight she threw up after eating it. What is going on? Was there a change or do I have a bad batch? Bought at Bay Leaf Vet Clinic in Raleigh, NC.

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    Verified purchase

    Reviewed April 26, 2015

    We have currently been looking into better food for our dogs and started them on Ideal Balance back in being of March 2015. After starting 4 of our dogs started vomiting. We thought that with the food change they just were not use to the food. After a few days it seemed that they were better and we didn't think much of it again until the last bag of ideal balance we bought. Our 11 year old sheltie who has always been in excellent health started vomiting a lot. She stopped eating completely and wasn't the same. We took her to our vet who stated she has pancreatitis and low kidney function. She has been hospitalized for 4 days now and her kidney function has not improved. The vet is claiming that it must be the new dog food. We are still trying to find a holistic way to get her kidneys working better... we are so angry and upset.

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    Reviewed April 20, 2015

    Has this happened to anyone else? We recently changed dog food for our Rottweiler and Boxer from Beneful (after reading about the negative effects!) to Hill's S/D. That was roughly 4 weeks ago. I bought 2 bags and in that time I've already had to deworm my dogs. Last week and this morning there are more worms in their feces. I know parasites live in their intestine to begin with, but I have NEVER seen an infestation like this in EITHER of them and the only thing that has changed is their food. Has anything similar happened to anyone else?

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    Price

    Reviewed April 18, 2015

    My dog started using ZD Ultra at the age of one. He went through one 25-pound bag per month for seven years. I started noticing that the bag wasn't lasting as long so I started to pay more attention to how often I was buying it. As time went on I realized that the bag itself was getting heavier by adding several layers of bag, but the amount of food was less so the bag was still 25-pounds. I mentioned this to my vet and they checked previous purchases which showed that I had gone from buying one bag per month to two bags per month by the time he was nine-years old and because my dog was aging, he was actually eating less than when he was younger. The cost created an enormous financial strain on me which is so unfair considering that I did not have any other options for food. I ended up eating very poorly so my dog could eat. I feel very taken advantage of and cheated.

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    Price

    Reviewed April 10, 2015

    My 13 year old Pomeranian is diabetic and the vet put her on the Hills Metabolic dog food. With the last bag I bought, she started throwing up, eating grass and was just not herself! This dog food is expensive and I am disappointed that my vet did not recognize the symptoms when I called them. I took the food back and got a new smaller bag. She seems to be doing ok with it but after reading reviews from other people I will not purchase it again.

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    Reviewed March 24, 2015

    In Nov. 2014, I noticed my 2 dogs (Yorkshire Terriers), 8 yrs & 11 yrs old, started to lose weight. Dec 2014 both dogs - which are indoor dogs - started getting constant with diarrhea, mucus in stool, & vomiting after I'd feed them. My vet ran tons of lab work, urine & fecal testing, abdominal ultrasounds. Labs came back - liver enzymes high, platelets low, both low electrolytes and dehydrated and continuing to lose weight.

    Both dogs tested negative for tick-borne diseases and parasites. Finally after months of testing with no diagnoses, my dogs had to be rushed once again to an emergency vet. More testing. My vet contacted the internal medical director of the lab and both my dogs were eating contaminated dog food from Hills ID. As soon as I took them off, the vomiting & diarrhea stopped. As of now they aren't in the clear yet. Please contact me if your dogs or cats are experiencing similar issues!

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    Price

    Reviewed March 20, 2015

    We have a mini doberman and has been really sick. Last year, thought it was pancreatic problems. Vet put him on I/D wet food, being fed twice a day. He did well but tried to get him back to regular dry food. He had more problems so we decided to keep him on i/d but now using the dry. Now finding it to be so dry he has major constipation.

    So we are mixing wet with dry (both are i/d). Very expensive, but thought it was working. He has lost extreme amount of weight and we have seen some other issues. Now reviewing this brand of food and NOT finding anything but bad news, thanks to all for your info. We will be stopping this food immediately. Our dog is 13 years old and love him dearly...

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    Reviewed March 16, 2015

    I am the pet parent to a 20 lb Jack Russell mix, whom I have been feeding Hill's products since her adoption, as suggested by the vet (both Science Diet and Ideal Balance). Although I have occasionally switched formulas within the Hill's brand, I have never had an issue before purchasing this most recent bag of Ideal Balance Chicken & Rice Small Breed. Unfortunately, I threw the bag away before I knew there was anything wrong so I do not know the manufacturing number, however, the food was purchased in February of 2015 at PetCo in Los Angeles.

    My dog, who is in excellent health and generally loves eating her Hill's kibble, will occasionally vomit right after eating due to a small tummy & eating too fast. For the past week, however, she has been vomiting and heaving 3-4 times between 3 and 5 hours after she eats. At first, I chalked her illness up to her habit of eating the kibbles too fast and not chewing properly, so I soaked them in chicken broth to make them easier to digest. Still, she continued to vomit and eat grass. I began to suspect it was something in the kibble after noticing she was not vomiting within 30 mins of eating as she occasionally does, but rather after beginning to digest the contents of her stomach. I also noticed it only began with the new bag purchased in February (previous bags had been purchased in November 2014 or before).

    At my vet's suggestion, I removed the kibble from her diet, and replaced it with home cooked rice, chicken, and pumpkin. She has not vomited since I stopped feeding her the Hill's kibble. I actually tried reintroducing the Hill's dog food again after she stopped seeming sick and, once again, she threw up within 3 hours of eating. At the advice of my vet, I am keeping a sample of the kibble to send back to Hill's for testing.

    I have never had problems with any Hill's products in the past, however, I did notice when pouring the food into my dispenser that the kibble seems oilier than usual and has an unusually bumpy texture. After reading the other reports of recent illnesses, I am concerned that some sort of contamination has occurred at the Hill's processing facility or elsewhere in their supply chain. I write this report because I am afraid what could have happened if I had continued to feed her. I will not be purchasing Hill's dog foods anymore and will continue to search for a replacement dog food.

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    Punctuality & Speed

    Reviewed March 4, 2015

    Before changing from Halo dog food, my girls (2 Min Pins and 1 Mini Dachshund) were very happy - healthy. We only had to visit the vet for yearly check-ups. Switched to metabolic diet and adult light to help the older girls lose some weight. We put the baby on Hills puppy food. Since then, my girls have had issues with diarrhea and throwing up. Get them well and about a week later, same things. Throwing my science diet food away and going back to Halo...

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    Reviewed Feb. 21, 2015

    We have used ZD dry dog food for years. However, after opening a new bag this week with a bag ID number of 869, both of our dogs - one age 11 and one two years old started vomiting and having diarrhea. The oldest dog has been diagnosed with pancreatitis and is hospitalized. I am taking the younger dog back to the vet today.

    I mentioned the new bag of food and the vet said he was unsure - but told us he had found a dead mole in his own dog's food bag. I called Hills and filed a report. I was told that it would be passed along to research and I'd be sent discount coupons. After reading the other comments which are all so close in dates, I am going to pay to have the nearest university lab test the food. It just all seems too odd to be a coincidence.

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    Staff

    Reviewed Feb. 14, 2015

    I have been feeding my dogs a combination of wet and dry Hills ID dog food for 6 months. One dog has a sensitive stomach so the vet recommended Hills ID and it was easier feeding both dogs the same diet. This food seemed to help dog with sensitive stomach. Shortly after starting them on a new bag that I purchased in December, both dogs started eating grass excessively. I did not think much of it at first especially since they seemed fine otherwise. Both dogs then began having urinary problems while I was out of town (frequent urination, repeated accidents in the house, excessive thirst) and lethargy.

    By the time I got back and took them to the vet, one of the two dogs also had swollen lymph nodes. As soon as I stopped the ID food, the dogs stopped eating grass. I started giving both dogs boiled chicken, rice and sweet potatoes. Both dogs were put on antibiotics and one with swollen lymph nodes on steroids too. One dog got better within a few days, other did not and passed away three weeks after his symptoms appeared. Doctors said he had lymphoma, but both dogs were healthy before Christmas.

    Dog that passed away lost 10 pounds in two weeks causing his bones to stick out even though he was eating twice as much as usual. He was not vomiting, had a lot of stools (but not diarrhea) and continued to urinate excessively (for several minutes at a time) and frequently (getting me up once or twice at night to go outside). Since they both displayed the same symptoms initially, I cannot believe it is not related. Urinary infections are not contagious. The only thing they had in common was the new bag of ID dry dog food. I believe it was contaminated and remember now thinking it smelled awful one time after getting over a sinus infection (at the time, I figured I had been congested in the past so had not noticed had bad that food smells).

    I never considered a bag of prescription dog food from the vet that costs $60 could be contaminated. The vet did advise me to stop the food and contact Hills (which I did). The vet said the food probably did not cause the lymphoma, but a contaminated bag of food could have accelerated the disease, even if he had not had symptoms prior. The vet replaced any bags of ID I had with new ones from different lots and I reported my concerns to Hills. Dog that survived is one with sensitive stomach. Recently I started her back on ID (thinking the problem was isolated to that one bag) and she seemed fine for a few days, now is eating grass again and having diarrhea.

    I am stopping this food altogether. Maybe these issues only occur when you give your dog this diet for an extended period of time because they seemed to be fine the first several months on this food. Regardless, I would not take the chance with your pet.

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    Reviewed Feb. 7, 2015

    I am so happy to have found this forum because now I can stop this food hopefully before it causes some real damage. Since the day I started this food my poor boy has been violently vomiting. Upon reading reviews I am confident it is food related. We have him on rice and it is the first food he has kept down in 5 days. NO MORE SCIENCE DIET METABOLIC BLEND FOR US!!!

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    Reviewed Jan. 26, 2015

    We've had 3 dogs die within 1 year, all were under 8 years. My Cavalier King Charles Spaniel was only 5. All had pancreatic issues. WTF is going on that these companies are creating cat and dog food that is killing pets? If you do the research, our Dept of agriculture has no regulations for pet food. Pet food companies farm out most of the food to China. Get the picture? SUE THEM!

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    Reviewed Dec. 13, 2014

    My pug had been diagnosed with pancreatitis. It was recommend by the vet for him to eat the Hill's RD formula. Year after he was vomiting, nausea. He may have stomach cancer. I think the food is linked to his problem. I asked the vet over and over if it was the food. They said no. I will never buy another product by them. I will make my own food. My baby is here and I hope he survives. I hope someone exposes Hill's for being murderers!

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    Reviewed Oct. 31, 2014

    Prescription Diet Hills Advanced Weight Solution - Both times I bought Hills dog food my dog acted strange. He would try to catch things that wasn't there and would stare into space. This dog food really messed with him. I stopped giving it to him and he is back to his self again...

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    Staff

    Reviewed Oct. 27, 2014

    Our dog has allergies to everything but has been on Hills Z/d ultra allergen free since May 2014 and has been fine. The new batch of tins that we have of the Hills Z/d make him itch like mad. We tried him on the older ones and it stops. You can also see that the color and texture has changed to a much stickier, more orange paste. Hills deny a formula change, have dealt with a really nice lady at their customer services who has been really helpful, but unfortunately we are left not knowing what to feed our dog as there has quite clearly been a change.

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    CoverageStaff

    Reviewed Oct. 8, 2014

    My story is long but try to make short. Have had 4 dogs and 3 cats. All healthy except 1 female dog, 1male cat. The cat was a fast fix so cover that first. He was near death from crystals caused by food. Vet recommended cat chow. Regular old purine cat chow. Something different in the food stopped the crystals from forming. He lived until around 15 yrs. Now this little Yorkie became ill 6 yrs ago. She tested positive for pancreatitis and later Cushings disease. At one point she became anorexic. She was down from 8 pds 3oz to 6pd 2oz. We went to UC Davis in Ca for a special diet. $350 later. Had a diet that sent her back and forth to the vet. Finally we changed vets. Shorten story to say, many foods later including numerous ones from Royal Canin, dried and canned. Then, thank God, We got Hills ZD. We began with the canned and later was successful in adding the dried. It has been over 4 years now on this food. She still has flare ups. 2 to 3 times a year. I hope anyone with pet with allergies or any G or stomach issues will try this first. 1st to heal your pet, second easy on the financial side!!!

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    Customer Service

    Reviewed Oct. 5, 2014

    On returning from holiday last Tuesday I was devastated to be told that my treasured Birman cat had been put to sleep as he had severe kidney failure. When I had left a week or so before I was completely unaware of any serious health problem with him. He had been fed since a kitten on dried food and now at the age of nine was on Hills Science Plan Hairball Chicken and has been for many years. Looking to make some sense of his early and unexpected death, I searched the internet looking for an answer and was horrified to read the very negative reports of dried food for cats. I can't say for certain that feeding him the dried food has caused his early death but I believe it to have contributed to it and wish that I had fed him differently.

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    Customer ServicePriceStaff

    Reviewed Sept. 10, 2014

    Hello everyone, my name is corina and I'm writing from Romania. I own a chihuahua, she's 3 years old and she's a bit overweight. My vet suggested me to use the metabolic plan from hills (dry and wet food).. Starting with the extremely high price, that I chose to ignore (because vet said hills are the best pet food brand in the world!?), and due to my deep love for my chihuahua, I listened to his advice and starting feeding her the food. I instantly noticed her going outside even 5 times a day (which is extremely high rate for her, she used to do it once, in the mornings), and drinking tons of water.. Then her mood changed. First she was depressed, not playing anymore, not coming when I would call her, her hair started falling heavily (to where even if she walked she would spread hairs everywhere).. to her being extremely aggressive (all these in 1 week!).

    My dog was perfectly happy and nice and playful before this diet. She never was picky about food, she would eat anything I gave her. So she ate this food as well... Now I notice she walks funny too. I called the vet, I asked around. They said "it could be from the food, because the losing weight ingredient in it it's found in human diet supplements as well, and we both know some cases were lethal"?! Are you kidding me?! I love this dog like she's my own kid. I'd do anything for her. In 1 single week I managed to lose her appetite, her hair to fall like crazy, her mood to change from happy to depressed and wimpy and aggressive... I'm really scared.

    Now that I read all the reviews here and how your poor pets got cancer (god help you all!).. I'm so scared I might have done the worst thing possible to her. I'm gonna stop the diet instantly. But she's been on it for 7 days already and I'm scared I already damaged her.. The veterinarian service in romania is so low, doctors are so unprofessional and if you accept me calling them even "stupid".. They instantly consider american products like being from another planet if you know what I mean..:/ I'm so so disappointed by this food. I would never again recommend it to any other dog. And they take no blame if something happens either. (I tried contacting them).

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    Price

    Reviewed Aug. 30, 2014

    Back in 2012, my 3 kitties got very ill from eating a Nutro brand product and my dog never had much of an appetite either, he would rather starve himself for days before he would get hungry enough to eat. I thought he was just be picky and want just canned food. Well long story short, after that experience I saw the commercial for a new product by Hills, which I trust but always thought was more prescription food rather than everyday normal health. Ever since purchasing Hills Ideal Balance, my dog, 11-yr-old Papillon and my 10-yr-old Bluepoint Siamese boys, my 16-yr-old little Calico girl past Nov. 2013 -- have a new refound youth in them. Energy to the moon and back, you would never guess their ages. Clean bill of health, clean teeth and gums proper body weight, all around happy go lucky kids. This food is not cheap but I am happy to pay the price for my furbabies health. I have to eat a special diet then so shall they... I found this food to be the best. My mom and friends have all switched to this food for their dogs and have noticed the same affects.. bright eyes, shiny coats, lots of energy. And for my kitties... their litter doesn't stink. That is a big plus in my book! I would recommend Hill Ideal Balance to Everyone.

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    Staff

    Reviewed Aug. 12, 2014

    Hills prescription diet is HORRIBLE. Well, we have a 3-year-old Pug... who is about 4 lbs overweight. He's extremely active and happy... But he just is a bigger Pug height wise... Yet he never looked "fat" to me. Our vet insisted he lose weight. So I purchased the food he recommended. He's a vet?? Why wouldn't it be the very best.. I weaned him on to it. And by the first week of him eating the food alone - All he did was go to the bathroom - 3, 4, 5 times a day. And it wasn't a number 1... Then he started throwing up. Constantly... Then... His energy level dropped, head down, Panting like crazy, Tail uncurled, Anxious, And like Depressed. I'm not impressed. And my vet will have some hell to pay. God willing my dog... My LOVE gets through this.

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    Staff

    Reviewed Aug. 9, 2014

    My 9-year-old beagle, Spirit, went to a new vet in April 2014 for a deep cleaning on his teeth. He had had a perfect blood test as a prerequisite for the dental work. At that time, the vet recommended a weight loss diet, and Spirit started on dry Metabolic Advanced Weight Solution food. 3 months later, he had lost the required weight, but started losing his appetite. 2 weeks later, he was diagnosed with perianal cancer which has spread to his lymph nodes and liver. He is receiving chemotherapy but his prognosis is not good. I cannot help but feel that my healthy, beautiful dog was gravely affected by this new food.

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    Reviewed July 7, 2014

    My vet suggested d/d for food allergy. My Chihuahua has been on reg. Sci-Diet since puppy (5 years). 3 weeks after purchase my dog was screaming in pain. As usual pet problems arise on weekends when they are closed. So went 90 miles to Animal Emergency Clinic where all vets' phones are forwarded there when they close. Also noticed the dry bag of new d/d had a foul smell to it (dead dried duck). Attending vet at clinic said after running test/lab dog was passing something through digestive system. Opened bag of food for them and it almost brought them to their knees.

    Inside dog walked on leash 1 hour a day. Live on my 2 acres in country. Ate nothing but Hill's d/d dry & can. Not throwing up - problem found rotten bag of food. Hill's will not accept this as they take samples of production batch. They said their food can’t go bad, deny responsibility, then changed mind 10 mo. later as they don't store food - vet does in hot store room, no climate control. They said would reimburse $264 - 1 month later they send release. 2 weeks later, another release. Then say will send check in 8 weeks. Still waiting! They sell poison. Find another brand and you won’t have to buy from vet. Hill's is run by idiots.

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    Staff

    Reviewed July 3, 2014

    This march I lost my beloved 15.6 year old Pekingese, his name is Fluffy. I met him when I was 9 and he was my best friend and baby. Full disclosure I do have to recognize that he was older and had a few conditions but all of them were under control. In January, I had a 5 day trip scheduled and left him with my aunt who has always taken care of him, for two weeks before that I decided to feed him Hills Prescription ID just to make sure he was eating well.

    When I came back although that first week he was well, the next week following up to the day he died we had a very rough go at it. He could not stop vomiting, and having bloody diarrhea. He lost a lot of weight, and was constantly dehydrated, and his blood work would show signs of renal failure and then they came back perfect. This went on for week, my concern is could that food have been somewhat responsible for what happened to him? Has anyone had a similar experience, or have you heard of something like this? I also noticed my 5 year old rescues skin condition got aggravated and my mom’s 11 year old Chihuahua developed allergies.

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    Contract & TermsStaff

    Reviewed June 27, 2014

    Our toy poodle passed away after starting on the ID GI restore canned and dry food. We started him on the food mid-February and we buried him June 16. He went for a check up in February and his results were excellent and the vet said that we should start him on the prescription food to maintain his weight. About a week after starting the food or maybe less, he started getting diarrhea and bloody stools. We spent thousands of dollars on him with various blood work and medications. The vet said it was heartworm at first and we didn't understand how this could be since he always takes his Heartgard. Then they said that it was a bacteria and put him on probiotics. Then they gave us a medication to sprinkle on his food tramadol.

    We went through many office visits and heart aches until his last few visits when they said that he needed emergency surgery because they saw in the ultrasound that his small intestine had telescoped into his large. They operated on him and found colon cancer when he was perfectly healthy before. We can figure it out, but he is now gone from us and we are stricken with grief. We just keep evaluating what changed during those 4 months and the only thing was the dog food, that is when he started getting worse and worse.

    Many of the nurses at the ER clinic said that Hills ID is not something any pet owner should keep their dog on for a long period of time. After visiting this website, I can relate to most comments, it seems people are also confused and not trusting this food. Anyone else hear anything that could help with a case against them selling this stuff to others? Do vets have a contract with this brand and get paid lots of money to prescribe it, or do they just not know any better?

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    Reviewed June 26, 2014

    My healthy dog started this food in January and died last night. Reason of death unknown. We spent thousands of $$$ over the past few months at the vet to uncover the reason for her many problems that started weeks after going on this food. As I wonder all day what else we could have done to help her, I think, "What changes did we make in her life that would have caused these mystery ailments?" The timing of the new food and her illnesses are too close together. I can't confirm this food caused the death, but I'm going to research it. Has anyone else experienced similar issues?

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    Staff

    Reviewed June 19, 2014

    My dog has a history of food allergies. Just recently now something new a rare auto immune disorder subcutaneously under the skin around his eyes and nose. He had biopsies. He is not contagious but it is sad to see. He is on Probiotic forti flora and Hills prescription diet D/D. Venison and potato. Also vet suggested a b vitamin Niacin. Food has been a lifesaver in the past. Hope is helping him and not hurting.

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    Reviewed May 8, 2014

    My little old dog was put on k/d diet. I was slowly introducing the canned product mixed with dry food and various wet food. She was doing fine with eating home cooked food and/or wet food mixed with some dry. Just added a little bit of the k/d for a few days and then increased it. After giving her a small amount of dry food mixed with nothing but k/d, she vomited. I will not give her any more of whatever this stuff is! I am not going to kill her with some kind of poison is this k/d food.

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    Staff

    Reviewed April 30, 2014

    About a month and a half ago, I decided to switch my 8-year-old dog to Science Diet (mature). My vet recommends it and since she is an older lady now, I thought it was the 'right' food for her now to keep her healthy. Two weeks ago, she developed symptoms of a UTI; constantly squatting to pee on her walks. So in to the vet she went and crystals and infection were present. The only reason I'm complaining is that she has never had a UTI before the food switch. Perhaps others have had this problem and something in the food needs to be corrected or maybe it is just a coincidence.

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    Staff

    Reviewed April 30, 2014

    My cat's vet recommended Hill's CD when the cat was urinating outside the box. She ate the dry form for at least three years; I gave her wet food that was Pro Plan. Cat died of sudden-onset renal failure two weeks ago, with NO explanation given by two sets of vets (regular and team at critical-care facility). No toxin such as antifreeze or human medication had been ingested. There was no kidney infection, and blood work had been normal as recently as three weeks prior. I can't prove that it may have been a problem with the CD vs. the Pro Plan, but I am suspicious of both. She was only eight years old and had previously been healthy. Cats do not die of acute kidney failure for no reason, so a dietary toxin seems within the realm of possibility. I am going to see if a lab can test a sample of the Hill's Dry CD from the bag that was open at the time of my wonderful cat's death and from which she'd recently eaten.

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    PriceStaff

    Reviewed April 11, 2014

    All of the information for my little guy are quite confusing. Vet prescribed, yet since it is vet prescribed it is exempt from disclosing contents and other issues?? On fixed income, this dog food is expensive and also requires a special trip to Petco since it requires prescription and specialty store. He came down with another attack, throwing up several days. Prior he was acting hungry, putting things in his mouth while out in the yard. I thought this dog food was a savior. Now I am not so sure. After reading the complaints, I feel more confident about the fact that I decided to take him off the food. Most recent purchased organic Costco Nature Domain peas and chicken. Seems to be doing ok, however, still concerned.

    My other thought is rice or cottage cheese. Kirkland has a recall and only a 3 rating. Newmans organic is outstanding and rated well. Only upscale grocery departments carry it and it is expensive. So he was sick for 3 days, wasn't sure he would make it through. Thank God he did, and now I am not sure what I am feeding him is the thing to do and the vet wants him on Hills canine ID low fat GI restore? And I have recently looked into and am more confident with the organic labeled standards. Any food that is vet certified should be held accountable for its ingredients and also any recalls should be noted. This is typical of what is clearly wrong here. The vets recommend this even though it has issues? I am appalled at what I have read. Clueless as to what to do for my little guy.

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    Reviewed April 11, 2014

    My Old English Bulldog was put on the Diet Metabolic food. She started bleeding from the rectum after every B.M. I took her back to the vet and she said it was from a staph infection under her tail. She was placed on antibiotics and also had wipes for the infection. The infection is clearing and the blood is still coming from the rectum. The vet does not seem to feel it is because of the food. I have switched her back to Blue Buffalo Weight Maintenance, grain free. and I pray it isn't too late for my dog.

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    Reviewed March 30, 2014

    My vet prescribed Hill's Prescription Diet Metabolic for my American Eskimo dog to help her lose some weight to help with a luxating patella. We also have a 9-pound Pomeranian dog. So far we have fed a tiny amount of the Hill's food mixed with their regular dog food to try to get them used to it. For three days the Pomeranian has had diarrhea all over the house. After reading the comments here, I plan to return the food to the vet for a refund. The vet did tell me to try it and if I didn't like it, she would give me a refund.

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    Reviewed March 22, 2014

    My 15 year old chi-poo developed pancreatitis and was put on Hills Prescription Diet I/D canned food. My complaint is that they clearly have changed the recipe because it's very dry and won't clump together but yet when I push a fork into the food it is very wet also. My dog looks at me like "what is this **" when I put it in front of him. Now I have to look for another dog food that won't upset his pancreatitis and take a chance that I'm harming his health.

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    Reviewed Feb. 14, 2014

    My Yorkie died suddenly. She had been to the vet 3 times in three months and had bloodworm and tests done just on November 26. I took her to the vet for a follow up on Monday Jan 13 and she was fine but by Monday Jan 20th she was dead. The only recent change was a new bag of I/D Hills prescription dog food. The vet says there was nothing in her previous bloodworm to show failing health. I am convinced it is the dog food that killed her. An alert should be sent out. We are besides ourselves with grief.

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    Staff

    Reviewed Feb. 7, 2014

    Our 9 year old Lab had been eating Hills JD food for several years. We purchased a new bag of JD Hills Prescription dog food on December 10th, 2013. The first day he ate it, he threw up and became lethargic and wouldn't get up or eat for two days. We had to carry him into the vet. The vet said he had high liver enzymes and what appeared to be a massive liver tumor. He suggested that we put him down as there was nothing they could do for him. We asked to take him home for a few days so that the kids could say their goodbyes and we could digest the news. The vet gave him an anti nausea medicine and reiterated that we should expect to bring him in to put to sleep in about 4 days at the latest. We took him home and was able to nurse him back to health with raw foods, herbal supplements and Hills ID canned food.

    By the end of the first week, he was going for walks and jumping around like he was two years younger. His eyes were clear and alert. At the time we did not suspect that his vet recommended food could be what had made him sick. It was 2 weeks later and we were out of the canned ID food and since he was feeling so well, we gave him two scoops of the new JD dry food that we had purchased two weeks prior. Within just a few minutes of him eating it, we noticed we could hear his stomach gurgling. Within 2 hours he became very, very ill and his stomach was bloated. Later that day, we took him to the emergency clinic but it was too late and they had to put him down because his stomach had twisted.

    Days later, I put it together that he had ONLY eaten from the new bag of dry JD food twice. The day he first became sick and then the day he died. The morning of the day he died, everyone in the family was ecstatic at how amazing the recovery from 2 weeks ago had been. For him to get terribly ill two hours after eating and ultimately die seems more than a coincidence. We do not have the bag from the product but we have kept the dry kibble wondering if there is a way to analyze the product. I am still heart broken and can't stop wondering if this particular bag of food was poisoned in some way.

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    Reviewed Jan. 27, 2014

    When we got our little Mitzi at 5 months old a year and half ago, she was the runt of her "Goldendoodle" (she looks more Maltioodle) and diagnosed with Inflamed Bowel Disease after suffering with Giardia. She had severe vomiting and diarrhea and has been on Flagyl and Prednisone for most of her time with us. The only food that has quiet her tummy, with a fewer shortened tummy problems, is the Hills Science special ones. She is now back on Z/D mixed dry and canned and eats it in seconds and her bowels, that were once all degrees of consistency are now "normal". We are trying to wean her off the soft and back to all hard but is developing her past problems with unbearable (for us) gas, as well as new fur loss. Her weight runs around 7-8 lbs. I was hoping this site could help these issues but now greatly concerned over her overall health after reading all of your comments regarding this pet food. Are there other brands that could help her IBD without the problems she is having and all the others problems described here? Thanks.

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    Staff

    Reviewed Jan. 19, 2014

    My dog was switched this week to Science Diet D/D due to skin issues. 2 days I gave him a little dry D/D with his normal food. The third day he got Science diet D/D with Science diet D/d soft mixed with it. He vomited at 2 am, was not right in the morning. Took him to vet at noon, he had stomach distension, and I was sent home with lactulose to cause him to have bowel movement as x-ray showed he still had a lot of food, gas and fecal matter in him. He could not keep water nor the lactulose down so took him to ER vet. He developed pancreatitis and is still there receiving supportive care. They are saying he is stable but not out of the woods yet. I am convinced this food is killing my dog and I am heartbroken!

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    Reviewed Jan. 14, 2014

    We wonder if we received a bad batch or old bag of prescription Hill's Prescription. Normally we are happy to buy this expensive for bladder health food. It smells like dead animal and our non-fussy kitty turns up his nose for the first time-ever at his food dish. He needs this vet prescribed feed for bladder health, he gets urinary stones. Commercial brands may not be as safe for him. Please advise. Anyone else.

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    Staff

    Reviewed Jan. 11, 2014

    My dog had bladder stones removed in August of 2013. She is a Teddy Bear (Bichon and Shih Tzu). She had extensive blood work and they removed the stones. She had no masses or problem healing from the operation. Shelby was put on a Hill's CD diet (wet and dry). Her treats were CD. She began acting sick January 3rd. After many tests and huge bills I was told she had many masses around her bladder and a failed kidney (She was clean in August before her diet). I had to put her down January 7, 2014. My heart is broken.

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    Reviewed Dec. 26, 2013

    I am curious if anyone's dog has experienced health issues after switching to the new metabolic dry dog food. Just lost my 10 year old lab fairly suddenly after switch food for a few months. Suddenly came down with liver issues after switching to lose weight. I have a second lab still on the food and am concerned. Thanks.

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    Customer Service

    Reviewed Dec. 18, 2013

    Has anyone else had their animal die after eating Hills Prescription Diet or Science Diet dog food/cat food? If so please post here, then I can give you my email to continue a convo about this food. Please respond. Update from my Nov.30, 2013 post: I'm still waiting for tests to come back. The necropsy came back negative to cancer and negative to any health issues, so basically I was told I had a very healthy dog (which is what I knew) but for unknown reasons after eating her food, she died. She had just turned 10 yrs old.

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    Staff

    Reviewed Dec. 2, 2013

    I have had cats my entire 56 years of living. I lost one to the bad pet food debacle in 2008. Now I find myself dealing with this all over again. One of my cats, who is now 5 years old and who has been eating Science Diet Adult formula since birth.....all of a sudden, they changed the formula to "new and improved" and all he does is vomit after every meal. I can tell it's the food by the color and consistency. He had never had this problem with the OLD formula. I will NOT go though this again! Hills needs to take responsibility for this and own up that they are putting POISON in our pet's food.

    People, don't wait to take action. By the time I found out about the bad Iams I was feeding my cat in 2008, it was too late. His system was too far compromised for my other cat to recover. GET OUT THERE AND MAKE A NEWSWORTHY STINK ABOUT THIS or MORE PETS WILL DIE without anyone caring until it is too late. Vet offices get PAID to promote this poison! I am hoping and praying that the little guy that I have now... I have caught this in its early stages... I have 4 cats now and none of the others eat that crap, which is why they are all okay. SD is POISON! Do NOT feed it to your cats or dogs! Spread the word!

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    Staff

    Reviewed Nov. 30, 2013

    My small dog who had no life threatening problems died suddenly after eating her dinner, then vomiting to the point I took her to the Animal Hospital where she died several hours after being cared for there. She never made it through the night to get to her own vet’s office! Her food was the Hills Prescription Diet W/D, which she had been on for many years. She did not consume anything else, as she was in a strict diet. No treats ever and I was with her 24/7.

    I am retired and she was the love of my life! Best dog in the world and I'll grieve forever from this!! If I find out that feeding my dog dinner killed her, I’ll never forgive myself. I've been reading posts all night about other dogs who died from their dogs eating Science Diet dog food and I wish I’d known they changed their formula. I would have checked out what they changed! We'll find out for sure what killed her! The Vets are pointing to the food, as they know I keep her on a strict diet per her Vet’s recommendation.

    Her loos work done at the hospital ER was telling, as I had a healthy dog before her dinner!! So blood work at the ER, a necropsy done on her, tissue sent out and toxicity tests sent out PLUS, food is being tested as well at USDA HILLS and my own private testing is being done. My "little baby girl" had similar, if not exact symptoms, as many dogs I've read about who got sick and/also died of this food!! People need to get tests done then hire a very good lawyers.

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    Reviewed Oct. 4, 2013

    I decided to switch to this food because I have 3 Toy Poodles and the smallest one had digestive issues. My vet said I could feed all three with this food. I noticed about a month into feeding them our "Teacup" Poodle was losing her fur on her bottom near the top of her leg. Today, I took the three to the groomer and she noticed a change in my second one's skin. He has dry patches under his back legs and a rash. I will call the company to report this and ask them if they had similar instances with other customers.

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    Reviewed Sept. 24, 2013

    I was unable to get the Eukanuba Sensitive Stomach and got the Hills Science diet Sensitive Stomach instead as it is a recommended brand and product as well. My Border Collie developed a severe skin allergy from it after 1 week of use with no other changes in location, diet, living pattern and has had to go on Cortisol to stop the scratching. We are now going back to the Eukanuba Sensitive Stomach. Just interested to know if anyone has had a similar issue with the product?

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    Reviewed Sept. 11, 2013

    Since opening our last large bag of dry Hills Prescription Diet C/D Bladder Health formula, our cat seems to be unable to keep his food down so curious if we got a bad batch. The vet ran all the tests they could come up with and found nothing and we have been able to get the same formula of the wet food down and keep it down. After reading about formula changes and other possible issues with tainted foods that have reached the market from other people on this site referencing Hills for formula changes, I'm concerned if anyone knows anything about this situation. Any ideas would be much appreciated. The bag expiration date is 6/2014.

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    Reviewed Sept. 3, 2013

    My little girl, Rosie ate Z/D kibbles and canned food for 7 years due to her allergies. She died at 10 years old with sudden acute renal failure - it was sudden, brutal.

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    Staff

    Reviewed Aug. 9, 2013

    My family and I rescued an American Blue Nose Pit Bull. When we found him, he was a puppy, skin and bones and tested highly positive for Parvo. We nurtured him back to life and he turned 2 this past month. So needless to say, I'm super attached to him. It's my furry baby. He's very active and hyper and healthy, except for small things like allergies. Recently, he became very sick (vomiting, no bowel movements, not eating). I spent $981.00 on this dog, with tests/prescriptions/IVs...

    The vet prescribed HILLS CANINE G/I Health. I started to feed it to him A LITTLE, but mainly just tried to give him cottage cheese and boiled chicken. After I saw his health returning, I cut out the cottage cheese and chicken and gave him strictly Hills food (exactly what the vet recommended). My dog has had diarrhea for 3 days now. Today, I decided to look up info on this food and lo and behold, 98% of people had the same problem. Some, even worse. I'm blown away. He's not eating that crap another day. Ever. If anyone has good dog food suggestions, throw them at me please. I hate seeing my pup in pain.

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    Hills Pet Foods Company Information

    Company Name:
    Hills Pet Foods
    Website:
    www.hillspet.com