Fetch Pet Insurance Reviews

When we got Lola, it was required that she have health insurance, and they said Fetch is the one that they used. If she was insured, they would only do a specific health guarantee on her because she's a toy Pomeranian. It's actually some kind of a lifesaver, so we just kept it. So far, it's been great. The first time that we used it, she wound up very, very dehydrated, and we weren't sure how that happened. So, we took her into urgent care, and she wound up having to stay overnight. We were reimbursed for so much. It was like 85% of her bill. So, that came in really handy.

I saw Fetch Pet Insurance online. At the time, it was the most decent insurance that was available that I could afford. I've been a policyholder for six years. Enrolling was easy. It was very to the point. It wasn't too intrusive, but it was easy to fill out, and it didn’t take a lot of time. There are a of couple plans out there that are better, but I'm gonna stay where I am.

Years ago, I made a decision and went with a pet insurance company that's now Fetch, and I got what I wanted. I've never had any problems. I'm ancient, so computers and I don't get along so well, but it's easy to get in their website and get my information. There's also always somebody to talk to or text, however one would wish. I'm so thrilled with the service. We had an experience where my dog needed a surgery. The total charge was $10,000, and they paid $9,000. I recommend this insurance to my neighbors. I walk my golden retriever, so everybody loves him and I get to talk to them. “Hey, do you have pet insurance on yours? You ought to do it. They take care of you.” I tell my neighbors to consider it and I tell them who Fetch is. They give me value for the money and it’s comfortable, so I like it.

I would use Fetch for anyone with a pet. If your pet has an injury or something that requires expensive veterinary care, it's very important. I purchased the policy, and the company that I purchased a policy with got sold to Fetch. They've done everything they said they would. I had a dog that needed surgery for a torn ACL or tendon, and they covered the 80% of what the policy said would be covered.

This is the most dishonest organization I’ve ever dealt with in my entire life. They lied on the front end about what they provide, and what they don’t provide. I bought the entire package including their wellness program, which is a huge scam. When I went to cancel, the lady offered me a $25 coupon for their pharmacy if I stayed. Keep in mind I was there for a year and I went to get payment for my dog spay and they only pay $250. But don’t forget the deductible which eats up everything and don’t forget that they will not pay for anything else.

Be prepared to pay your deductible twice every time you file a claim! Even if your pup goes to the emergency room doctor twice in one day, 500 dollar each time equals 1k dollars and they say it's because you renewed your policy last month but I have my policy on automatic payment so it won't lapse! Had the policy since Marchish 2025 never used until April this year and all of a sudden I renewed my policy! Makes no sense, why would this company take 500 for each claim! 70 payback is completely false and I'm done! Please send me to whomever has the class action lawsuit because this has to be theft by insurance! Double dipping thieves!

I've never left a bad review in my life but I would give no stars if I could. False advertising! My pets pre existing conditions were not covered even though the website clearly states otherwise. My cats are rescues and their upper respiratory infection should have been covered since that is seen as an exception. This was not the case after reassessment and all claims were denied. This is unacceptable.

I’ve had coverage since 2019 and my dog was a puppy. Just shopped around recently and found comparable coverage for 1/2 the price. Upon calling they NOW want to offer me a discount??? DO NOT USE THESE PEOPLE.. They are charging me to cancel my policy. My fault for not remembering the small print from back in 2019.

I have one dog and veterinary bills are very high, so it's best to mitigate the risk. I signed up with Fetch Pet Insurance and I have them for six months now. I made a claim once and the process was a little bit confusing on my part. I really would have preferred that it’d be streamlined. Also, I had to meet the deductible, so I was not happy with that.

I got a Maltese through a company that specializes in breeding dogs, and in order to finance the dog, I had to carry pet insurance for a full year, which is why I went with Fetch. I only had to use them one time and they reimburse your money in a timely manner. You just submit your pet receipt to place a claim online, and they’ll submit the amount back to you in a couple of days. If you have a dog of a specific breed, as I do, the vet bills are expensive, so Fetch will save you some money.