SkinMedix Reviews

Just wanted to give some feedback on Thomas. He did an amazing job in helping me. He was both fast with his responses and a pleasure to email. Because of him I am more likely to return again to SkinMedix and buy more products. I appreciate all he did and he left me feeling great as a customer. Would recommend Thomas again.

Very happy with my purchase. It was exactly as described, brand new in the box, complete and not expired. I was nervous to buy, have read lots of reviews from other places about buying name brand products online, and having them expired or not complete. Not the case with Skinmedix! I will definitely purchase again.

I have purchased from Skinmedix 3 times since January and each time has been perfect. Everything arrived quickly and is exactly the same as my dermatologist. Skinmedix is my new go to site for everything in my skin care routine. The shipping is very fast.

Review on questions needed on account. Thommas Was so helpful and got my question answered almost immediately. He help me with my account, my new purchase. I appreciate his fast response and his kind words. Will do business again and know that I can get help easily

I do love Skinmedix! It is quick, easy, and they have the best prices on skin care I purchase, especially when they have promotions which get emailed when you sign up. Ordering is super easy and I love the free shipping.

This was my second purchase from SkinMedix. Everything went well with both purchases, the price was right, the delivery was on time and I would use them again. They have the best prices on the Obagi products my doctor recommended.

I used this site for my Obagi products that my doctor recommended. Found them fairly easily. Was very happy with the prices and selection. The shipment arrived to me in the Netherlands in just 9 days and everything was perfect.

Happy with all products. I like that you provide discounts and it’s more convenient than going into spa or dermatologist to purchase. Shopping and checkout are easy. I love using the code for entering my data - seems more secure.

Following my order with Skinmedix, after only few days I successfully received the parcel and it was swift and received without any problems or complication. Sometimes buying goods locally are not as smooth as it was with Skinmedix and Aaron has always been very helpful in all my queries I had. I just wanted to say thank you for the good service and when I run out of my products I will buy again nowhere else but at Skinmedix. Zara

I have ordered from SkinMedix 3 or 4 times a year for over 12 years now. They have great prices on every product I use and always ship amazingly fast. It's the only site I use for my skin care shopping. Love it.

Within the past month, I got an eye cream from SkinMedix. They had better pricing than most websites when I searched on Google. The product got here in a reasonable time. SkinMedix seemed pretty user-friendly.

I was worried, after reading some bad reviews online “after” I purchased the “Revox Line Relaxer” from SkinMedix - so, I decided to email their customer service, and I’m so glad I did! Aaron helped me out immediately, by replying to my email, the next day. And, I was very relieved to find out that I had nothing to worry about. I was sent a tracking link, and I was also constantly updated, by Aaron as well. And within 2 short weeks, I received my package. I live in Vancouver, Canada & SkinMedix is in Florida, USA - so they definitely shipped it fast. I will be purchasing from them again, in the future.

There was an issue with one of the products sent to me. I emailed with a description and Aaron was brilliant in terms of product knowledge and assisting me. The customer services was exceptional. Thank you for dealing with my query and sorting a resolution out asap. Would not hesitate to order again.

I have been buying from Skinmedix for years! I cannot recommend the website enough. They have a large variety of top skincare brands and add new options on a regular basis. Their customer service is attentive and quick to respond if you have any questions. Every order has arrived on time and correctly! 10 out 10.

Skinmedix.COM is my go-to for the best professional quality skin care and hair care products. Shipping is so fast and I love how they use sustainable materials in their packaging and not a bunch of plastic and packing peanuts that I have to throw away.

I found the product to be competitively priced with other places, and I like that SkinMedix offers a variety of different products from different manufacturers so I'm able to find what I need.

Absolutely recommend SkinMedix to all my friends. I personally use the TNS serum and love it! Also love the Revision anti aging sunscreen. Living in Florida requires daily sunscreen!! Every order arrives quickly and I know the price is the best!

I purchased some Obagi products from them and the quality was fine. The products came timely and in good shape.

I was searching for a specific product, and they had a good price. I really like the quality of the product. I've been buying that since I first tried it. It was super easy and convenient to purchase through SkinMedix.

I went online because I was looking for Obagi and not everybody carries it. But it was easy to find it in SkinMedix.

Any product that I've used with SkinMedix, I've loved. I used the TNS advanced formula and TNS eye cream. The quality is excellent.

I recommend SkinMedix. I like the website. I tried the pomegranate face cleanser when they gave us a sample and I liked that. I've been using the daily cream and the eye cream for four years and that works well. It's a little overpriced but the quality is good. I also use the Neutrogena Night Cream and that's way cheap. It works great too.

I ordered LiLash from this site since it looked like the genuine thing and was not at a ridiculously low price. The webpage said "guaranteed authentic" and that it had the hologram. What I received was a fake - the writing was a bit off and the "hologram" was no hologram at all. It was just a smart code sticker. I emailed LiLash to make sure it wasn't real and they confirmed that it wasn't.

First off they advertise it as travel size, it's not, it's the sample product you get at the derm office and secondly the tube was empty. I couldn't even squeeze one drop out. Someone needs to shut this business down.

I purchased 2 items here. Revision and Skinceuticals. One was half full and discolored, the other, the box was old, no expiration date visible, and the writing in the bottle was scratched. I had my skin care injector look at the producer and she warned me to not put it anywhere near my face as it was fake or old - definitely not medical grade. I tried to return it, at my own expense via FedEx, as my bank recommended. There have been issues before with their return labels provided. Long story short, they acknowledged receipt of my return, and I had proof of signature from them via tracking. They still refused to refund my money after my bank fought them. They have the product and my money. I’ve tried to call. They are not available as their website states. They do not respond to emails.

I received an item I did not order. Tried to contact SkinMedix to return it back. Needed to reset my password to get in my account to research this order. They never responded with to the password reset. I have emailed them twice for a response and no word back. I will call my credit card company to dispute the bill. I do not want to pay the postage or the restocking fee to return an item I did not order.

I have used the skin I purchased from skin medix for about 5 years. The cream I received from them was old and dry. I didn't open the container until I needed it which was > then the 30 day return policy. Buyer beware.

I ended up on the SkinMedix site because they sold the product I wanted at the lowest price. So I ordered and after finishing my order I googled the company. It scared the crap out of me. One star with most reviews. I hated myself for not googling BEFORE I ordered and in my mind I said goodbye to my money. But I was scared for nothing. My order arrived within one week (from the USA to the Netherlands), they gave me updates of every step of the delivery. And to my biggest surprise they helped me to not have to pay customs. I am completely and totally satisfied with this company and I will definitely order again. No company can beat their prices.

I ordered from their website and after reading one of their responses from another customer, I decided to save money and order the "travel size." They said it lasts longer because it's in smaller amounts. I ordered $300 worth of different items. I just got them today and they say: Sample, not for resale. They are tiny, the kind you get as a little trial gift when you order a lot from a company. They also charged me for 2 of one that I ordered only 1. I am so outraged. I'm going to all my bank and lodge a complaint and I'll also try to contact SkinMedix but from what I've read, it seems they don't answer the phone and don't care. They are dishonest. Do not order from them.

I ordered a product on Aug. 7th via the SkinMedix website and received a notice on Aug. 11th that the item was shipped, along with a USPS tracking number. A week later, after not receiving the item, I clicked on the tracking link on the USPS site to get an update and it said that USPS was still awaiting for the item to ship. I sent another e-mail and got no response. Finally, after setting up an account using the same e-mail address as I used for the order, my order never showed as being placed. My final straw was to resend all the information and a screen shot of the message I kept seeing on the USPS website on Mon., Aug. 21 at 8:54 PM stating that I want to cancel the order and if I don't get satisfaction I was going to notify the USPS and the Better Business Bureau.