Browse by year
 | 

Experts: Toyota Faces Challenge Winning Back Consumer Confidence

Company's handling of problems faulted; did it grow too fast?

Experts: Toyota Faces Challenge Winning Back Consumer Confidence ...

More

Class Action Accuses Yelp of Extortion

CEO denies 'disappointing' allegations, blames 'conspiracy theories'

Class Action Accuses Yelp of Extortion: CEO denies 'disappointing' allegations, pointed out that such allegations ignore empirical evidence in favor of con...

More

Survey: Toyota Image Slips Among Its Current Customers

Toyota slips behind Honda, though still ahead of Big 3 in image perception

Survey: Toyota Image Slips Among Its Current Customers...

More

Death Often Leaves Tangled Finances Behind

Financial therapy helps surviving spouse cope

Death Often Leaves Tangled Finances Behind...

More

Consumer Groups Keep Up Pressure For New Consumer Agency

Independent agency needed now more than ever, advocates say

Consumer Groups Keep Up Pressure For New Consumer Agency...

More

Feds Unveil Sample Bill Banning Texting While Driving

Prototype draws wide support

Feds Unveil Sample Bill Banning Texting While Driving...

More

Stick What in Your Ear?

FDA warns about use of 'ear candles'

Many consumers are apparently trying this procedure, often called ear candling, because of claims that it can do everything from remove toxins in the ear c...

More

Super PoliGrip to Go Zinc-Free

Manufacturer spurred by consumer health concerns, lawsuits

GSK announced that it is removing zinc from its denture cream formula, the latest and most dramatic response to criticism from consumer groups and an ever-...

More

Homeowners Warned to Avoid Forensic Loan Audits

No results for upfront money

Homeowners Warned to Avoid Forensic Loan Audits...

More

Judge Approves $150 Million BoA Settlement

But does so reluctantly, calling settlement 'paltry'

Rakoff ordered the $150 million to be distributed to shareholders who lost money on their Bank of America stock when it plunged in the wake of the Merrill ...

More

Pediatricians Want Hot Dog Re-Design

Doctors worry that current shape poses choking threat to children

Pediatricians Want Hot Dog Re-Design...

More

FreeLotto.com to Pay New York $1.5 Million

Attorney General accuses firm of bait-and-switch

PlasmaNet, the parent company, will pay $1.5 million in penalties, costs, and fees to New York State and will make refunds available to eligible consumers ...

More

Lack of Sleep Can Affect Students' Grades

You snooze, you gain, research suggests

Lack of Sleep Can Affect Students' Grades...

More

Consumers: Know Your New Credit Card Rights

New regulations take effect today but consumer vigilance is essential

Consumers: Know Your New Credit Card Rights...

More

Toyota Bragged About Limiting 2007 Recall

Document cites savings to company in recalling only floor mats

Toyota Bragged About Limiting 2007 Recall...

More

Some Seniors Aren't Required To File Federal Tax Return

But filing is the only way to get any refund that's due

Some Seniors Aren't Required To File Federal Tax Return...

More

Debt Concerns Top 2009 Complaint List in Illinois

Top 10 list reflects growing economic worries

Debt Concerns Top 2009 Complaint List in Illinois...

More

It's Tax Season and TaxScamSeason

How to avoid being taken when it comes time to pay up

It's Tax Season and Tax <em>Scam</em> Season...

More

Google Social App Runs Into Buzzsaw

Class action says Buzz violates privacy laws

Google Social App Runs Into Buzzsaw...

More

Ticketmaster and TicketsNow Settle Springsteen Concert Charges

FTC warns other ticket resellers to play it straight

Ticketmaster and TicketsNow Settle Springsteen Concert Charges...

More

Illinois Sues Marketer For Alleged 'Cramming'

Consumers request 'free sample' but end up paying for multiple orders

The State of Illinois is suing an Evanston-based marketing firm for "cramming" consumers' credit cards with unauthorized charges for supposedly free trial ...

More

Capital One Agrees to Refund $775,000 to Customers

States had challenged annual membership fees on closed accounts

Capital One Agrees to Refund $775,000 to Customers...

More

ConsumerAffairs.com's Martin Bosworth Dies

Web site's managing editor was 35; fierce voice for consumers is stilled

Martin H. Bosworth, ConsumerAffairs.com's managing editor, died at his home in Los Angeles yesterday. He was 35 and had been ill for several months....

More

FTC Cracks Down on Jobs Con Artists

Scams prey on Americans left jobless by the recession

FTC Cracks Down on Jobs Con Artists...

More

Bank of America Steps Up Loan Modifications

Reports improvement in modification rate after slow start

Bank of America Steps Up Loan Modifications...

More

Florida Probes Eight Firms For Alleged Employment Scams

Suspected of exploiting desperate job-seekers

Florida Probes Eight Firms For Alleged Employment Scams...

More

Packaged Salad Can Contain High Levels Of Bacteria

Consumers Union calls for standards for greens

Packaged Salad Can Contain High Levels Of Bacteria...

More

Dietary Supplement Scammer Pleads Guilty

False claims generated nearly $12 million

A Springfield, Mo., business owner has pleaded guilty in federal court to her role in a conspiracy to fraudulently market dietary supplements over the Inte...

More

Feds Receive New Toyota Fatality Reports

Report says 500,000 cars have been repaired so far

Feds Receive New Toyota Fatality Reports...

More

Survey: Customers Staying Satisfied Through 2009

Retailers, financial services and e-commerce show improvement

Survey: Customers Staying Satisfied Through 2009...

More

Toyota Recalls Impact Online Car Shopping

Toyota's loss is Ford &, Chevrolet's gain

Toyota Recalls Impact Online Car Shopping...

More

Big Banks Fare Worst In Consumer Survey

HSBC achieves record low rating; Citibank, Fifth Third close behind

One year after the financial meltdown and resulting bank bailouts, consumers have regained some trust in some financial institutions, according to a report...

More

Toyota Plans Incentives, Longer Warranties to Win Back Consumers

Company struggling to come back from unprecedented string of recalls

Toyota Plans Incentives, Longer Warranties to Win Back Consumers...

More

Energy Drinks, Alcohol a Bad Mix, Researchers Say

Growing concern over trendy young adult cocktail

Energy Drinks, Alcohol a Bad Mix, Researchers Say...

More

Seniors Looking for Love Online

Lifestyles of older people encourage Internet dating

Alicia Cast, associate professor of sociology at Iowa State University, says older adults who are too busy to find a relationship in the conventional way a...

More

State Attorneys General Settle with Western Union Over Money Laundering

Millions to be used to fight 'profit smuggling' by Mexican cartels

State Attorneys General Settle with Western Union Over Money Laundering...

More

Consumers Scammed by Bogus Debt Collector to Get $1.6 Million

Refund checks will arrive this month

Consumers Scammed by Bogus Debt Collector to Get $1.6 Million...

More

Minnesota Sues Two Health Discount Companies

Consumers led to believe they were buying insurance

Another state is taking a hard look at companies that sell medical discount cards, which many consumers easily mistake for cheap health insurance....

More

Illinois Sues Four Debt Settlement Firms

States step effort to shut down scams

Illinois Sues Four Debt Settlement Firms...

More

Suit Says 'Biggest Loser' Jillian Michaels' Diet Supplement is 'Worthless'

Supplement promises to restrict caloric intake automatically

Suit Says 'Biggest Loser' Jillian Michaels' Diet Supplement is 'Worthless'...

More

CVS Pays $1.95 Million to Settle Indiana Charges

Two pharmacists with expired licenses wrote prescriptions for years

CVS Pays $1.95 Million to Settle Indiana Charges: CVS has agreed to pay the State of Indiana $1.95 million and look more closely at the expiration dates on...

More

Google Cuts Nexus One Cancellation Fee

Price cut comes after FCC inquiry

Google Cuts Nexus One Cancellation Fee...

More

Court Reinstates Dell Class Action Over Faulty Parts

Arbitration clause ruled unenforceable

Court Reinstates Dell Class Action Over Faulty Parts...

More

Big Changes Coming for Banks in 2010

'Free checking' likely to be among the casualties

Big Changes Coming for Banks in 2010...

More

California Targets Medical Discount Plans

State officials seek new licensing regulations

In California, state regulators have begun cracking down on discount health and dental plans that consumers say they are led to believe are insurance plans...

More

Coke Charging More for Less

CSPI: Price works out to $8.50 a gallon

Coke Charging More for Less...

More

Renters of Foreclosed Properties in Connecticut Have Rights

But many renters remain unaware of new law

Renters of Foreclosed Properties in Connecticut Have Rights...

More

Chemnutra Owners Sentenced for Melamine-Tainted Pet Food

Nevada couple gets probation and $25,000 fine

Chemnutra Owners Sentenced for Melamine-Tainted Pet Food...

More

Toyota Hammered With Lawsuits Over Safety Problems

Company faces 30 class actions, 10 individual actions

Toyota Hammered With Lawsuits Over Safety Problems...

More

Disability Advocates 'Shocked' at Their Levels of Toxic Chemical Exposure

New study examines possible links between disability and toxicity

Disability Advocates 'Shocked' at Their Levels of Toxic Chemical Exposure...

More

FTC Issues 'Bamboo' Ad Warning

Retailers, including Wal-Mart, Target, and Kmart, get agency letters

The FTC sued several companies last year for allegedly selling products labeled or advertised as "bamboo" that in reality were made of rayon....

More

Ford Addresses Brake Problem in Fusions

U.S. carmaker says its braking problem is a software glitch

Like Toyota, Ford appears to have a hybrid brake problem. The U.S. automaker said it would repair more than 17,000 Ford Fusion hybrids to address a brake p...

More

Eli Lily Pays Mississippi $18.5 Million to Settle Zyprexa Claim

Money arrives at critical time, state says

Eli Lily Pays Mississippi $18.5 Million to Settle Zyprexa Claim...

More

Neiman Marcus Settles 'Phony Faux Fur' Suit

Humane Society said retailer failed to label real fur on coats

HSUS filed suit in 2007 after it discovered that allegedly faux coats being sold at Neiman and several other high-end retailers actually contained raccoon ...

More

FTC Wants to Outlaw Advance-Fee Foreclosure Rescue

Several states already have such bans in place

FTC Wants to Outlaw Advance-Fee Foreclosure Rescue...

More

Listening to Your Car

Your car is speaking to you when it makes noises -- it's up to you to listen

Listening to Your Car...

More

Feds Investigate Toyota Prius Brakes

Focus shifts to electrical systems

Feds Investigate Toyota Prius Brakes...

More

Missouri Company Recalls 14,000 Pounds of Beef Due to E.Coli

Products distributed to Chicago area

Missouri Company Recalls 14,000 Pounds of Beef Due to E.Coli...

More

Ohio Sues California Foreclosure Rescue Operations for Conning Consumers

Attorney General's lawsuit targets Orange County law firm, disbarred attorney

Ohio Sues California Foreclosure Rescue Operations for Conning Consumers...

More

New Lottery Scam Claims to Be From Better Business Bureau

BBB offers tips on how the beat the cheaters

New Lottery Scam Claims to Be From Better Business Bureau...

More

Church Groups Indicted in Delaware Mortgage Rescue Scheme

Largest foreclosure rescue scam in state history, attorney general says

Church Groups Indicted in Delaware Mortgage Rescue Scheme...

More

Fifth Third Bank Sued Over Overdraft Fees

Suit seeks class action status and millions in restitution

For the first time, the Consumer Financial Protection Bureau has taken action against a bank for violating regulations governing bank overdraft fees....

More

Toyota Announces Accelerator Pedal Fix

Automaker pledges to repair recalled vehicles quickly and conveniently

Toyota Announces Accelerator Pedal Fix...

More

New Credit Card Rules Take Effect Feb. 22

But much of the damage has already been done

New Credit Card Rules Take Effect Feb. 22...

More

Bang for the Buck: Consumer Reports Rates TVs

Advice on what to splurge on and what to skip

Super Bowl and Winter Olympics are just days or weeks away, this could be a great time to buy a new TV you've been thinking about, especially since prices ...

More