United Prime Van Lines Reviews

Had to move to Miami for new job and bring all my stuff with me. Was worry how it go cause I had boxes couch and my tv. Movers came on time packed things careful and told me what they do so I feel ok. At new place they help put couch and bed where I ask. Nothing got broke and move end up much easier than I think.

I moved to New York for a new job and didn't realize how much stuff I had until I started packing. Boxes, furniture, my computer setup, it felt like too much. I was worried things might break on the way. The movers showed up on time, worked steady and packed everything careful. Nothing got damaged. Even the glass table and speakers came safe. At the new place they didn't just leave boxes but helped set up the couch and desk so I could settle right away. It made the whole move much easier and I appreciate how patient they were with the process.

I’m 56 and just moved to Seattle to be closer to my daughter. I lived in my old house for many years so had a ton of stuff. Big furniture boxes from attic and things I didn't even know I kept. I was nervous about the whole move and didn't know where to start or how it all fit in truck. The movers came on time, calm and explained what they do so I felt ok. They packed stuff careful, even wrapped my old table and photos so nothing got scratch. When we got to new place they didn't just leave boxes. They helped me put couch and bed where I want and moved things till it felt right. I am thankful for that. It made start in new city much easier for me.

I moved to Washington for work and had way more stuff than I thought. Boxes, furniture, kitchen things – was worried it won't all fit and maybe get broke on the way. Guys came on time, packed it good, told me what goes where and kept me calm. Everything came safe, nothing broken, even my table stayed fine. Move ended up way easier than I expected. Appreciate the help a lot.

I’m an older woman and just moved to Indianapolis. I had a lot of boxes and heavy furniture and honestly didn’t know how I was gonna do it myself. The movers were kind, packed everything good and when we got there they even helped me put the couch and other furniture where it should be. Without them I don’t think I could’ve done it. I’m thankful for the help.

Moved to Newark couple weeks ago. Thought it’s gonna be chaos ’cause I had so much junk – boxes, couch, my bike. Guys came through chill, packed everything quick but careful. Nothin' got broke, even my speakers made it. At the new spot they helped put the couch and bed where I needed. Whole thing felt way easier than I expected. Solid crew, would use them again.

For my cross-country move from Seattle to San Diego, I want to thank United Prime Van Lines. Organizing a move that included delicate architectural models, bulky drafting equipment, and a large collection of design books was a huge concern for me. The crew, led by Mark, understood the value and fragility of my items from the outset. They meticulously packed and crated everything, paying close attention to every detail, ensuring even the most intricate models were secured. What truly impressed me was their precision and efficiency throughout the entire journey. They navigated the logistics flawlessly, and when they arrived in San Diego, the unpacking process was just as seamless. All my equipment was set up, and books were placed carefully. Not a single model or piece of equipment was damaged. Their professionalism and expertise made this complex relocation incredibly smooth. I couldn't be more satisfied with their service!

Goods got delivered without any damages, but one of the kids beds was missing parts and also the delivery driver has no clue on how to put it together. Luckily I had some extra parts that we could manage with and I was there and knew exact how to assemble it. That's won't be the case with everyone. Don't charge if you cannot assemble.

My impression of our company was really positive. My sensitive studio equipment arrived in perfect condition, ready to go. Moving my studio was a breeze with this team. I definitely recommend their outstanding assistance!

Movers were fast and helpful! Thank you very much! They reassembled my bed and couch and then assembled everything in the new place for me. They helped me with packing as well and they have good and reasonable pricing! I appreciate you for everything. Happy overall with your service and staff.

I chose UPVL on the advice of a friend and I don't regret a minute. The movers were exceptionally careful with my valuable kitchen gear and plants. Everything arrived intact and on time. Their service was truly outstanding. If I decide to move somewhere else, I hope it will be UPVL. Thanks, guys.

Moving my stage costumes and even my old piano felt like a huge risk, but these movers were absolutely amazing! Their team handled my delicate artistic items with incredible care. Everything arrived safely and without a single issue. Highly recommend their service! You asked, I'm doing.

My move from Chicago to Milwaukee for a new university role required careful handling of my life's work: architectural models and invaluable historical maps. United Prime Van Lines truly excelled. Their team understood the delicate nature of my items, using custom packing for each model and protecting my rare documents. Everything arrived flawlessly, without a single scratch or crease. Their professionalism and attention to detail were evident throughout. It was a seamless transition, allowing me to set up my new office and continue my research immediately. I highly recommend them for any specialized move.

Moving from the heart of country music in Nashville to the vibrant music scene of Austin was a big step for my career as an aspiring artist and songwriter. But with a vintage acoustic guitar that's almost an extension of myself, my banjo, and all my recording equipment, the thought of relocation was terrifying. These instruments aren't just tools; they're my voice, my history, and my future. United Prime Van Lines understood this completely. From the moment I contacted them, they handled everything with the meticulous care a musician dreams of.

Relocating my passion project—my small craft brewery—and all my hiking gear from Denver to Portland was a big move. I was really worried about my delicate fermenters and precious hop varieties. United Prime Van Lines was fantastic. They custom-packed all my brewing equipment, treating the glass carboys with extreme care. My hiking gear was also perfectly handled. The team was incredibly efficient and professional, making sure everything arrived intact. Not a single piece of glass was broken, and all my specialized equipment is ready to go. I'm so impressed by their precision and reliability. Highly recommended!

Opening my new gym in Austin after years in Miami was a big step — and United Prime Van Lines made the transition smooth and stress-free. They took great care of my heavy, specialized equipment, from squat racks and punching bags to mats and memorabilia. Everything was carefully disassembled, wrapped, and transported without a hitch, arriving exactly as it should. The team was strong, efficient, and truly respectful of both my gear and my business. If you're moving serious fitness equipment, these are the experts you can count on.

Moving my entire AI research setup from San Jose to Seattle was a monumental task. My work involves custom-built servers and highly sensitive hardware, where even the slightest jolt or static discharge could mean catastrophic data loss and months of lost progress. I chose United Prime Van Lines based on their reputation for handling specialized equipment, and they lived up to every expectation. Their team understood the critical nature of my gear implicitly. They utilized custom-built, anti-static crates for every component, ensuring each server rack and delicate circuit board was secured beyond reproach. The packing process for my encrypted drives was meticulously handled, with clear protocols to maintain security and integrity. The movers themselves were incredibly precise and efficient, navigating heavy, cumbersome equipment through tight spaces with ease.

My move from Albany to Syracuse for a new role as a high school principal was a significant professional transition. Beyond my personal belongings, I was tasked with the critical relocation of extensive academic files, confidential student records, and a cherished collection of historical school memorabilia. The integrity and confidentiality of these documents were non-negotiable, and the thought of any disorganization or damage was a major concern. United Prime Van Lines proved to be an exemplary partner throughout this complex process. From our initial discussions, their team demonstrated a clear understanding of the unique requirements for handling sensitive and archival materials. On moving day, they meticulously organized and packed every box of academic papers and confidential records, using secure, tamper-evident containers and a precise labeling system that guaranteed everything remained in perfect order and accessible.

As a logistics manager, I appreciate precision and efficiency, especially when it comes to delicate cargo. My personal passion, however, lies in my extensive collection of vintage model cars – some of which are custom-built and truly irreplaceable. Moving my entire collection from Dallas to Houston for a new job was a source of considerable apprehension. These models are incredibly fragile, with tiny parts and delicate paintwork, and my display cases are mostly glass. I needed movers who understood the value of meticulous handling. United Prime Van Lines proved to be outstanding. From the moment they assessed my collection, they demonstrated an impressive level of care and expertise.

Pathetic Experience - They've been cheating throughout the process in my move and their behavior was so bad that the staff used abusive language/slangs/dirty words (I have screenshots with their communication). We badly suffered with our move from New Jersey to Washington booking this mover. You can text/call me on ** if you need any details on my terrible experience with this mover. They delivered things with lot of damages in 37 days after cheating on the bill. If they reply to this review saying they delivered within the window in the contract they are once again honoring all the lies they told me (Please read my full review to understand what happened with the contract signing and in the process).

I moved delicate lab equipment and heavy fitness gear from Raleigh to Atlanta. United Prime Van Lines handled everything perfectly — all items arrived safe and on time. True professionals, highly recommended!

As a textile artist, moving my studio from Queens to Beacon was a big deal — my looms, fabrics, and installations are super delicate and totally irreplaceable. United Prime Van Lines nailed it. They came with custom crates, climate-controlled trucks, and treated everything like priceless art — which it is! The crew was not just careful, but genuinely respectful. Everything arrived in perfect shape, no stress, no damage. I was up and running in my new space right away. If you're an artist or creator moving sensitive work, these are the people to call. They get it — and they care.

Moving from my spacious family home in suburban Atlanta to a cozier place in downtown Charleston turned out to be much more emotional than I expected. I was especially worried about my antique furniture and my collection of rare first-edition books — many of them truly irreplaceable. I chose United Prime Van Lines because of their reputation for careful, white-glove service — and they didn’t disappoint.

After decades of baking in Queens, moving to Long Island to be closer to my grandkids was a sweet choice — but packing up a kitchen full of memories was emotional. My antique kitchenware, copper pots passed down through generations, and beloved stand mixer all hold deep meaning. United Prime Van Lines treated every item like it mattered — because to me, it did. They carefully wrapped each dish, protected my copper pots from dents, and crated my heavy vintage mixer with real care. The team was kind, efficient, and made the whole move feel easy and comforting. When everything arrived safely, without a single chip or scratch, I was beyond relieved. If you’re looking for movers who treat your treasures like their own, I can’t recommend them enough. They made this big life change feel warm and worry-free.

Moving from Chicago to San Francisco for a new role as a lead software developer was exciting, but relocating my custom-built PC, ultra-wide monitors, and sensitive prototype electronics was nerve-wracking. These tools are essential to my work and represent years of effort. United Prime Van Lines (UPVL) delivered exceptional service. They came prepared with anti-static materials, custom-fit crates, and a clear understanding of how to handle high-value tech. Every cable was labeled, every component secured, and my external drives were packed with extra care. Everything arrived in perfect condition, on time, with no static, scratches, or data loss. Thanks to their organized approach, I was up and running in no time. For any tech professional with valuable equipment, UPVL is the gold standard. They turned a potentially risky move into a seamless, stress-free transition.

Moving from Brooklyn to Philadelphia for a new academic post was a major undertaking, especially with my extensive library and cherished vinyl collection. As any collector knows, even slight damage to records is devastating. United Prime Van Lines (UPVL) proved to be the perfect partner. They arrived with specialized crates that kept every album upright and protected, preventing warping or pressure damage. My academic books were packed with precision and kept in order, making unpacking a breeze.

As a chef and food truck owner, relocating my entire kitchen from Brooklyn to Manhattan was no small feat. This wasn’t just furniture — it was fragile, high-value culinary equipment, my artisanal knife collection, and the backbone of my business. United Prime Van Lines exceeded expectations. From the start, they understood the unique demands of a culinary move. On a moving day, they arrived with custom crates for my mixer and ovens, packed every piece of glassware and cookware with care, and handled my knife roll with serious attention.

Moving my entire life from Madison, WI, to Chicago for my new software engineering job felt huge, especially since my custom-built gaming PC and dual-monitor setup are my main relaxation and a crucial part of my work-from-home arsenal. I picked UPVL because they had good reviews, and I needed an efficient, budget-friendly move for all my tech and apartment essentials. The crew arrived on time and were super professional, quickly wrapping all my electronics and packing my boxes. However, I’d completely overlooked my extensive vinyl record collection, nearly 500 albums, stored in a heavy, solid wood crate in the back of my closet. It wasn't on the inventory, and I totally forgot to mention it during the initial quote. I panicked because these aren't just records; they’re a collection I’ve built since high school, full of sentimental value and some rare pressings.

Moving my art studio from New York City to Asheville, NC, was a big task, especially with my unique and fragile sculptures. I hired United Prime Van Lines for their promise of careful handling. On moving day, the crew was very efficient and professional, meticulously wrapping my larger pieces. However, there was a slight mix-up with the specialized packing crate for one of my smaller, more delicate sculptures; it arrived about an hour late. This caused a short delay in loading that particular piece, which was a bit frustrating for my tight schedule.

Relocating my interior design studio and home from Atlanta to Miami was a huge task — filled with delicate décor and irreplaceable antiques. I chose UPVL for their reputation with fragile items, and they delivered: everything was carefully wrapped and secured. But in a last-minute rush, while personally packing my vintage Murano glass chandelier, my hand slipped — and it shattered on the floor. My heart sank. I thought it was a total loss. The team immediately came over. Tony, the lead mover, calmly helped gather the broken pieces, carefully wrapped the intact parts using their materials, and even recommended a trusted antique restorer in Miami. Their empathy, professionalism, and quick thinking turned a heartbreaking moment into something manageable. Every other fragile item arrived perfectly. UPVL didn’t just move my things — they cared for what mattered most.

My recent move from Houston to Dallas was extremely time-sensitive — I had critical client showings scheduled the next day, so efficiency was everything. United Prime Van Lines impressed me with their speed, care, and organization, even staying ahead of schedule. But just as they finished unloading the last boxes, I had a gut-wrenching realization: my new house keys were missing.

Moving my life and home office from a high-rise in bustling New York City to a new apartment in Chicago was a monumental task. The thought of complex building logistics, endless elevator waits, and tight schedules was giving me serious anxiety. As a digital marketing specialist, efficiency is my jam, and I needed this move to be as seamless as possible to minimize any downtime, especially for my computer setup. The United Prime Van Lines team arrived right on time, fully prepared and ready to roll, making impressive progress.

Moving from Santa Fe to Denver was a huge undertaking, but my biggest worry wasn't the thousands of dollars in photography gear; it was my rescue cat, Luna. She's super skittish around strangers and loud noises, and the thought of her getting lost or hurt was terrifying. As a pet photographer, I'm extra sensitive to animal well-being, and Luna is my little buddy. On moving day, despite my best efforts to keep her confined, she slipped past me when a mover opened a door. She vanished! My blood ran cold, sheer panic washing over me. We searched everywhere – under furniture, behind boxes – for what felt like an eternity, probably just ten frantic minutes.

Moving my collection of antiques from Santa Fe to Scottsdale was a delicate operation, and I hired United Prime Van Lines hoping for a careful and professional service, which I definitely received. The team was efficient and handled all my fragile items with great care. However, the real story here is what happened at the very end of the move-out. Just as I thought everything was loaded, I suddenly remembered a small, heavy safe that had been discreetly built into the wall behind a rather large painting in my study. Honestly, I'd completely forgotten about it! I pointed it out to the crew, expecting them to say it wasn't part of the deal, but without hesitation, they assessed the situation.

Our software company recently undertook a substantial office relocation from Boston, Massachusetts, to Seattle, Washington, and I was tasked with managing the move of our entire IT department's infrastructure. This included sensitive server racks, networking equipment, and extensive archives of critical company documents. The potential for damage or data integrity issues was a major concern, given the high value and operational importance of these assets. After a thorough vetting process, we engaged United Prime Van Lines, and their performance was truly commendable. From the initial planning stages, they demonstrated a clear understanding of the specialized requirements for moving high-tech equipment. On moving day, their crew arrived with all the necessary specialized packing materials, including custom server crates, which immediately instilled confidence.

Our family recently completed a major relocation from Chicago, Illinois, to Las Vegas, Nevada, a move that involved two young children (ages 5 and 7) and a wide array of household items, including some particularly delicate and sentimental possessions. My primary concern was ensuring a smooth transition for my children and the safe arrival of everything, especially my husband's extensive vinyl record collection and my grandmother's antique china.

Updated on 07/25/2025: United Prime Van Lines did eventually pay me back, but only after repeatedly threatening me for exercising my right to share my honest experience. Even after the refund, I received a call threatening litigation against me. Their business practices and customer treatment are highly questionable and unprofessional. I strongly advise against using this company—10 out of 10, do not recommend.

Moved from Sacramento to LA and was pretty stressed about my office and kid’s stuff. The movers came prepared and handled things carefully. Nothing got damaged, and they worked quickly. Overall, a solid experience.

I moved from Sacramento to LA and was super stressed—so much stuff, especially my office and my kid’s things. These movers were amazing. They brought all the right packing stuff, handled everything with care, and even used special gear for the big furniture. Nothing got damaged, and they even helped me set up my office. Fast, friendly, and professional. Honestly, best movers I’ve worked with.

My new friends Anton and his crew did a masterful job of loading and securing all of my furniture. They went to great lengths to treat all of my belongings like they were their own. Thanks to Anton and his crew for a taking such great care of my furnishings. Bravo!