United Prime Van Lines Reviews

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Edited by: Matt Zane

About United Prime Van Lines

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United Prime Van Lines is a Florida-based moving carrier with years of experience. The company performs local and long-distance moves for both residential and commercial customers. It also offers several convenient extras, such as packing services, temporary storage and moving protection. Free quotes are available online, or you can call the company directly for more information.

Pros
  • Local and long-distance moving options
  • Storage solutions available
  • Free quotes
Cons
  • Few details available online

United Prime Van Lines Reviews

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    Page 2 Reviews 7 - 37
    Verified purchase
    Customer ServiceCoverageMoversPunctuality & SpeedDamageMaintenancePackingStaffTransparencyCommunicationDamage Prevention

    Reviewed Aug. 21, 2025

    Moving from Riverside to Los Angeles was my first time using movers, and I was kinda nervous even though I only had a few items. Most of my stuff was school books, a small desk, a chair, and a couple boxes with clothes and dishes. I was scared something might get lost or broken. When Jose and his team came I felt better right away. Jose was polite, asked me which boxes were fragile, and then started packing everything real careful.

    They wrapped my small desk in blankets and bubble wrap so it wouldn’t get scratched. My kitchen box with cups and plates was packed tight with extra paper so nothing moved inside. They even taped one of my boxes that I hadn’t closed right. My chair and small shelves were carried into the truck with care, strapped so they wouldn’t slide around.

    On the way to Los Angeles we hit a bit of traffic, but Jose kept me updated and it didn’t take long. Once they got to my new place on W 60th St, they unloaded quick. Everything went straight into the right rooms, and they even helped me move the desk twice until I liked the spot. What impressed me most was their patience. Even tho it was just a small move, they treated it like a big one, with care and respect. Jose noticed that one of my shelves had a loose nail and fixed it with his tools before setting it down. That kind of detail really surprised me. By the end of the move, I was relieved and super happy. Nothing broke, no scratches, and all my things were right where I needed them. For a student like me, this was the best choice. Jose and his crew made the move smooth and stress free, and I’ll definitely call them again if I have to move in the future.

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    Punctuality & SpeedDamagePackingStaff

    Reviewed Aug. 17, 2025

    The move was easy and smooth, Alex was super kind and kept checkin on my fragile boxes. They wrapped my mirror and art supplies real careful so nothing broke. A bit traffic on the way but still done fast. Happy with the service and would def use again.

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    Customer ServiceMoversPunctuality & SpeedDamageOnline & AppMaintenancePackingStaffDamage Prevention

    Reviewed Aug. 17, 2025

    Moving from Sacramento to San Francisco was kinda stressful for me cuz I work in tech and got a lot of computer gear I can't risk breaking. I also live on the second floor with narrow stairs so I thought it was gonna be a nightmare. When Mario and his crew came I felt better right away. He asked me bout the fragile stuff first then wrapped my desktop and screens in layers of bubble wrap and blankets. They even put the smaller gear like my tablets and cables into separate padded boxes so nothing would get tangled.

    What impressed me most was how careful they were with my bookshelves. They took them apart, wrapped each piece, and labeled them so it would be easy to set up again. My bed was also disassembled quick and packed tight. When I asked them to be extra careful with a guitar that was special to me, Mario personally carried it and made sure it was safe in the truck. The drive into SF had some traffic and I thought we’d end up unloading late but once they got here they worked fast. They carried all the heavy boxes up the stairs without any problem and kept checking where I wanted furniture. Even when I changed my mind bout the desk position, they moved it again until I was happy.

    One cool thing was how they helped me with unpacking. Mario set up my bed frame and desk so I could sleep and work right away. They also stacked my kitchen boxes in a way that made it easy to open and start cooking the same night. By the end everything was safe, no damage, no lost boxes. My gear was working fine and my guitar was perfect. Mario and the team made the whole process smooth and easy. For me that was huge cuz I was nervous bout moving to a new city. If I gotta move again I’ll def call them.

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    MoversDamagePackingDamage Prevention

    Reviewed Aug. 1, 2025

    Had to move to Miami for work and was kinda stressed bout it. United Prime Van Lines crew came right on time and packed my stuff real careful. They wrapped furniture and boxes so nothing got broke on the way. Guys worked steady and told me what they doing so I felt calm. Everything came safe and unpack was easy. Big thanks to team. I def recommend them if you're moving.

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    MoversDamagePackingStaffHonesty & TransparencyProfessionalism

    Reviewed July 27, 2025

    I recently moved to Washington and was honestly quite anxious about the entire process. I had lived in my previous home for many years and wasn’t sure how everything would be handled. The movers arrived on time and worked in a calm, organized manner. They packed all of my belongings carefully, explained what they were doing and treated everything with respect. Nothing was damaged during the move, and their professionalism made the experience far less stressful than I expected. I am very thankful for their help.

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    MoversDamagePackingStaff

    Reviewed July 27, 2025

    The movers handled my move better than I expected. I had a lot of furniture and boxes and was worried about damage, but they packed everything careful and nothing broke. They showed up on time and worked steady the whole day. At the new place they even helped me put the couch and bed where I needed. It wasn’t fancy, just good solid help and I appreciate that.

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    PriceMoversPunctuality & SpeedDamagePackingStaff

    Reviewed July 27, 2025

    The movers in Fort Worth were so kind and patient that it really surprised me. At first I was scared about the move 'cause I lived in my house for many years and didn't know how to deal with everything. I wasn't sure how to take apart the furniture and put it back together in the new home. They packed my things careful, took apart the big furniture and later put it back together. They even helped me place the couch and bed where I wanted and made sure stuff was plugged in. What felt impossible for me turned out way easier thanks to their help and I am very thankful.

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    MoversDamagePackingStaff

    Reviewed July 26, 2025

    Had to move to Miami for new job and bring all my stuff with me. Was worry how it go cause I had boxes couch and my tv. Movers came on time packed things careful and told me what they do so I feel ok. At new place they help put couch and bed where I ask. Nothing got broke and move end up much easier than I think.

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    MoversDamageMaintenancePackingStaff

    Reviewed July 25, 2025

    I moved to New York for a new job and didn't realize how much stuff I had until I started packing. Boxes, furniture, my computer setup, it felt like too much. I was worried things might break on the way. The movers showed up on time, worked steady and packed everything careful. Nothing got damaged. Even the glass table and speakers came safe. At the new place they didn't just leave boxes but helped set up the couch and desk so I could settle right away. It made the whole move much easier and I appreciate how patient they were with the process.

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    MoversDamagePackingStaffProfessionalism

    Reviewed July 25, 2025

    I’m 56 and just moved to Seattle to be closer to my daughter. I lived in my old house for many years so had a ton of stuff. Big furniture boxes from attic and things I didn't even know I kept. I was nervous about the whole move and didn't know where to start or how it all fit in truck. The movers came on time, calm and explained what they do so I felt ok. They packed stuff careful, even wrapped my old table and photos so nothing got scratch. When we got to new place they didn't just leave boxes. They helped me put couch and bed where I want and moved things till it felt right. I am thankful for that. It made start in new city much easier for me.

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    MoversDamageMaintenancePackingStaff

    Reviewed July 25, 2025

    I moved to Washington for work and had way more stuff than I thought. Boxes, furniture, kitchen things – was worried it won't all fit and maybe get broke on the way. Guys came on time, packed it good, told me what goes where and kept me calm. Everything came safe, nothing broken, even my table stayed fine. Move ended up way easier than I expected. Appreciate the help a lot.

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    MoversPackingStaffHonesty & Transparency

    Reviewed July 25, 2025

    I’m an older woman and just moved to Indianapolis. I had a lot of boxes and heavy furniture and honestly didn’t know how I was gonna do it myself. The movers were kind, packed everything good and when we got there they even helped me put the couch and other furniture where it should be. Without them I don’t think I could’ve done it. I’m thankful for the help.

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    MoversPunctuality & SpeedDamagePackingStaff

    Reviewed July 25, 2025

    Moved to Newark couple weeks ago. Thought it’s gonna be chaos ’cause I had so much junk – boxes, couch, my bike. Guys came through chill, packed everything quick but careful. Nothin' got broke, even my speakers made it. At the new spot they helped put the couch and bed where I needed. Whole thing felt way easier than I expected. Solid crew, would use them again.

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    MoversDamagePackingStaff

    Reviewed July 1, 2025

    For my cross-country move from Seattle to San Diego, I want to thank United Prime Van Lines. Organizing a move that included delicate architectural models, bulky drafting equipment, and a large collection of design books was a huge concern for me. The crew, led by Mark, understood the value and fragility of my items from the outset. They meticulously packed and crated everything, paying close attention to every detail, ensuring even the most intricate models were secured. What truly impressed me was their precision and efficiency throughout the entire journey. They navigated the logistics flawlessly, and when they arrived in San Diego, the unpacking process was just as seamless. All my equipment was set up, and books were placed carefully. Not a single model or piece of equipment was damaged. Their professionalism and expertise made this complex relocation incredibly smooth. I couldn't be more satisfied with their service!

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    PriceMoversDamageStaff

    Reviewed June 26, 2025

    Goods got delivered without any damages, but one of the kids beds was missing parts and also the delivery driver has no clue on how to put it together. Luckily I had some extra parts that we could manage with and I was there and knew exact how to assemble it. That's won't be the case with everyone. Don't charge if you cannot assemble.

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    Verified purchase
    MoversStaff

    Reviewed June 26, 2025

    My impression of our company was really positive. My sensitive studio equipment arrived in perfect condition, ready to go. Moving my studio was a breeze with this team. I definitely recommend their outstanding assistance!

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    PriceMoversQuote AccuracyPunctuality & SpeedPackingStaffRates

    Reviewed June 25, 2025

    Movers were fast and helpful! Thank you very much! They reassembled my bed and couch and then assembled everything in the new place for me. They helped me with packing as well and they have good and reasonable pricing! I appreciate you for everything. Happy overall with your service and staff.

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    MoversDamageStaff

    Reviewed June 25, 2025

    I chose UPVL on the advice of a friend and I don't regret a minute. The movers were exceptionally careful with my valuable kitchen gear and plants. Everything arrived intact and on time. Their service was truly outstanding. If I decide to move somewhere else, I hope it will be UPVL. Thanks, guys.

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    MoversStaff

    Reviewed June 24, 2025

    Moving my stage costumes and even my old piano felt like a huge risk, but these movers were absolutely amazing! Their team handled my delicate artistic items with incredible care. Everything arrived safely and without a single issue. Highly recommend their service! You asked, I'm doing.

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    MoversDamagePackingStaff

    Reviewed June 17, 2025

    My move from Chicago to Milwaukee for a new university role required careful handling of my life's work: architectural models and invaluable historical maps. United Prime Van Lines truly excelled. Their team understood the delicate nature of my items, using custom packing for each model and protecting my rare documents. Everything arrived flawlessly, without a single scratch or crease. Their professionalism and attention to detail were evident throughout. It was a seamless transition, allowing me to set up my new office and continue my research immediately. I highly recommend them for any specialized move.

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    Customer ServiceMoversDamagePackingStaffDamage Prevention

    Reviewed June 17, 2025

    Moving from the heart of country music in Nashville to the vibrant music scene of Austin was a big step for my career as an aspiring artist and songwriter. But with a vintage acoustic guitar that's almost an extension of myself, my banjo, and all my recording equipment, the thought of relocation was terrifying. These instruments aren't just tools; they're my voice, my history, and my future. United Prime Van Lines understood this completely. From the moment I contacted them, they handled everything with the meticulous care a musician dreams of.

    The crew arrived with specialized, padded cases for each instrument, ensuring they were perfectly secured against any movement or impact. My treasured vintage acoustic, in particular, was treated with the reverence it deserved – individually wrapped and carefully loaded. My recording equipment was handled just as professionally, each piece individually packed to prevent static or physical damage. And my lyric notebooks, which hold years of my original songs, were placed in secure, waterproof containers.

    The team was incredibly efficient, yet they moved with a gentle precision that immediately put me at ease. Every single item arrived in Austin in pristine condition, precisely as I left it. Not a scratch on my guitar, no lost cables, and every lyric intact. What truly impressed me was their genuine respect for my craft and my belongings. Their seamless communication and timely delivery meant I could get my new home studio set up without any delay, ready to dive back into writing and recording. For any musician or artist, or anyone who values their instruments and creative work above all else, United Prime Van Lines is an absolute godsend. They didn't just move my possessions; they moved my passion safely.

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    MoversDamageMaintenanceStaff

    Reviewed June 17, 2025

    Relocating my passion project—my small craft brewery—and all my hiking gear from Denver to Portland was a big move. I was really worried about my delicate fermenters and precious hop varieties. United Prime Van Lines was fantastic. They custom-packed all my brewing equipment, treating the glass carboys with extreme care. My hiking gear was also perfectly handled. The team was incredibly efficient and professional, making sure everything arrived intact. Not a single piece of glass was broken, and all my specialized equipment is ready to go. I'm so impressed by their precision and reliability. Highly recommended!

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    MoversPackingStaff

    Reviewed June 17, 2025

    Opening my new gym in Austin after years in Miami was a big step — and United Prime Van Lines made the transition smooth and stress-free. They took great care of my heavy, specialized equipment, from squat racks and punching bags to mats and memorabilia. Everything was carefully disassembled, wrapped, and transported without a hitch, arriving exactly as it should. The team was strong, efficient, and truly respectful of both my gear and my business. If you're moving serious fitness equipment, these are the experts you can count on.

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    MoversDamagePackingStaff

    Reviewed June 17, 2025

    Moving my entire AI research setup from San Jose to Seattle was a monumental task. My work involves custom-built servers and highly sensitive hardware, where even the slightest jolt or static discharge could mean catastrophic data loss and months of lost progress. I chose United Prime Van Lines based on their reputation for handling specialized equipment, and they lived up to every expectation. Their team understood the critical nature of my gear implicitly. They utilized custom-built, anti-static crates for every component, ensuring each server rack and delicate circuit board was secured beyond reproach. The packing process for my encrypted drives was meticulously handled, with clear protocols to maintain security and integrity. The movers themselves were incredibly precise and efficient, navigating heavy, cumbersome equipment through tight spaces with ease.

    Everything arrived in Seattle in perfect, operational condition, exactly as it left my lab. There were no scratches, no dents, and absolutely no data corruption. Their professionalism, profound technical understanding, and unwavering commitment to security were truly exceptional. For any tech professional or innovator moving critical hardware and data, United Prime Van Lines is the only logical choice. They turned what could have been an absolute nightmare into a seamless, stress-free transition, allowing me to resume my research immediately.

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    MoversPunctuality & SpeedDamagePackingStaffTimeliness

    Reviewed June 13, 2025

    My move from Albany to Syracuse for a new role as a high school principal was a significant professional transition. Beyond my personal belongings, I was tasked with the critical relocation of extensive academic files, confidential student records, and a cherished collection of historical school memorabilia. The integrity and confidentiality of these documents were non-negotiable, and the thought of any disorganization or damage was a major concern. United Prime Van Lines proved to be an exemplary partner throughout this complex process. From our initial discussions, their team demonstrated a clear understanding of the unique requirements for handling sensitive and archival materials. On moving day, they meticulously organized and packed every box of academic papers and confidential records, using secure, tamper-evident containers and a precise labeling system that guaranteed everything remained in perfect order and accessible.

    They treated the historical memorabilia, some of which were quite fragile, with the utmost care, cushioning and crating them individually to prevent any damage. The movers were incredibly efficient, yet they never rushed, ensuring every item was handled with the necessary attention to detail. Everything arrived in Syracuse exactly on schedule and, most importantly, in pristine condition, allowing me to quickly set up my new office and resume my duties without any disruption. Their professionalism, discretion, and unwavering commitment to safeguarding critical materials were truly commendable. For any educational institution or professional needing to relocate sensitive documents or historical collections, I wholeheartedly recommend United Prime Van Lines. They truly facilitate a smooth, secure, and stress-free transition, allowing you to focus on your mission.

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    MoversDamageMaintenancePackingStaffHonesty & Transparency

    Reviewed June 13, 2025

    As a logistics manager, I appreciate precision and efficiency, especially when it comes to delicate cargo. My personal passion, however, lies in my extensive collection of vintage model cars – some of which are custom-built and truly irreplaceable. Moving my entire collection from Dallas to Houston for a new job was a source of considerable apprehension. These models are incredibly fragile, with tiny parts and delicate paintwork, and my display cases are mostly glass. I needed movers who understood the value of meticulous handling. United Prime Van Lines proved to be outstanding. From the moment they assessed my collection, they demonstrated an impressive level of care and expertise.

    They didn't just pack them; they treated each model like a miniature work of art. They used specialized, compartmentalized boxes, custom foam inserts, and even soft tissue paper to prevent any rubbing or shifting. My glass display cases were expertly disassembled, wrapped, and crated to prevent any shattering. The team was incredibly patient, methodical, and genuinely careful. Every single model and display case arrived in Houston in perfect condition, exactly as it left my care. There wasn't a single broken antenna, a chipped paint job, or a cracked display. Their commitment to safeguarding delicate valuables was evident at every step. For any collector of fragile items, or anyone who values meticulous handling, United Prime Van Lines is the only choice. They made what could have been a very stressful move surprisingly smooth and entirely reassuring. Truly exceptional service!

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    Customer ServiceCoverageTechSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedDamageStaffBillingRatesHonesty & Transparency

    Reviewed June 13, 2025

    Pathetic Experience - They've been cheating throughout the process in my move and their behavior was so bad that the staff used abusive language/slangs/dirty words (I have screenshots with their communication). We badly suffered with our move from New Jersey to Washington booking this mover. You can text/call me on ** if you need any details on my terrible experience with this mover. They delivered things with lot of damages in 37 days after cheating on the bill. If they reply to this review saying they delivered within the window in the contract they are once again honoring all the lies they told me (Please read my full review to understand what happened with the contract signing and in the process).

    Pre Booking Fake Promises - The salespeople spoke in very stylish English with us with lot of fake promises. They gave me a quote and when I asked for confirmation on the price they told me that the price will be what was quoted if I provide the same set of things with the dimensions I provided for the quote. They asked me agree on pick up ~2 weeks before my physical move to my new place as I wanted my things in the same week once I move. I was ready to spend ~2 weeks in my old place without my things as I have lot of friends in my old place. The sales staff also asked me to sign on the contract saying the first available date as my move date (~2 weeks after pick up) to avoid the risk of early delivery. They also promised me that I am getting a dedicated truck and hence delivery will not be delayed.

    On Pick Up unprofessional Behavior - Pick up was done ~2 weeks before my physical move date and the things I gave was less than quoted with the same dimensions I provided earlier. After loading all my things in the truck the mover mentioned that 670 cu ft was quoted but the things consumed 800 cu ft. He asked for additional money and I refused, it was evening time and office people were not reachable. When I refused to pay extra the mover asked me to pay the initial agreed amount and asked me to sort out the additional payment issue with the office. I paid the initial agreed amount.

    In Transit Lies - Their attitude and tone completely changed after the pick up. I asked them multiple times about this additional cu ft mentioned during pick up, and they told they will check and get back (they never got back). Whenever I called them they lied, and they were very unprofessional. They put me with the dispatcher for follow up. The quality of their communication on phone and in text was too bad. In the new place I was suffering with small kids without my basic things.

    On Delivery Day - Even the day before delivery I asked them about this additional cu ft and they told they will check. At the time of delivery they told that they will offload things from the truck only after I clear all the payments including the additional cu ft amount failing which they will take the things back for sorting the matter and I need to pay extra for storage and re-delivery. So my situation was that I need to pay whatever they ask to get my things. I ended up paying and they offloaded the things. Many items were damaged.

    Post Delivery - I am refusing to sign the wordings saying 'I am releasing the carrier from any and all future claims, lawsuits, complaints of whatsoever nature'

    I am now realizing that I should have hired PODS container with some helpers using TaskRabbit instead of this stressful move with this pathetic mover. They were not worth at all for the money I paid.

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    MoversStaff

    Reviewed June 12, 2025

    I moved delicate lab equipment and heavy fitness gear from Raleigh to Atlanta. United Prime Van Lines handled everything perfectly — all items arrived safe and on time. True professionals, highly recommended!

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    Customer ServiceMoversDamageStaff

    Reviewed June 12, 2025

    As a textile artist, moving my studio from Queens to Beacon was a big deal — my looms, fabrics, and installations are super delicate and totally irreplaceable. United Prime Van Lines nailed it. They came with custom crates, climate-controlled trucks, and treated everything like priceless art — which it is! The crew was not just careful, but genuinely respectful. Everything arrived in perfect shape, no stress, no damage. I was up and running in my new space right away. If you're an artist or creator moving sensitive work, these are the people to call. They get it — and they care.

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    MoversDamagePackingStaff

    Reviewed June 12, 2025

    Moving from my spacious family home in suburban Atlanta to a cozier place in downtown Charleston turned out to be much more emotional than I expected. I was especially worried about my antique furniture and my collection of rare first-edition books — many of them truly irreplaceable. I chose United Prime Van Lines because of their reputation for careful, white-glove service — and they didn’t disappoint.

    The crew was respectful, efficient, and packed everything with great care. But when we got to the new house, we hit an unexpected snag: my custom-built, reinforced book cabinet wouldn’t fit through the doorway of my new study. For a moment, I thought my books would stay boxed up for months or that I’d need to renovate. But the team didn’t miss a beat. They calmly assessed the situation, removed the cabinet doors, and — using moving straps and a lot of coordination — carefully angled it through the narrow doorway without a single scratch. Then they reassembled it perfectly inside the room. Every piece of furniture and every single book arrived in perfect condition. I’m incredibly grateful for their patience, skill, and ability to handle surprises. If you need a moving company that treats your valuables like their own, I highly recommend United Prime Van Lines.

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    United Prime Van Lines Company Information

    Company Name:
    United Prime Van Lines
    Address:
    221 W. Hallandale Beach Blvd., Ste. 387
    City:
    Hallandale Beach
    State/Province:
    FL
    Postal Code:
    33009
    Country:
    United States
    Website:
    unitedprimevanlines.com