United Prime Van Lines Reviews

They wrapped my small desk in blankets and bubble wrap so it wouldn’t get scratched. My kitchen box with cups and plates was packed tight with extra paper so nothing moved inside. They even taped one of my boxes that I hadn’t closed right. My chair and small shelves were carried into the truck with care, strapped so they wouldn’t slide around.

On the way to Los Angeles we hit a bit of traffic, but Jose kept me updated and it didn’t take long. Once they got to my new place on W 60th St, they unloaded quick. Everything went straight into the right rooms, and they even helped me move the desk twice until I liked the spot. What impressed me most was their patience. Even tho it was just a small move, they treated it like a big one, with care and respect. Jose noticed that one of my shelves had a loose nail and fixed it with his tools before setting it down. That kind of detail really surprised me. By the end of the move, I was relieved and super happy. Nothing broke, no scratches, and all my things were right where I needed them. For a student like me, this was the best choice. Jose and his crew made the move smooth and stress free, and I’ll definitely call them again if I have to move in the future.

The crew arrived with specialized, padded cases for each instrument, ensuring they were perfectly secured against any movement or impact. My treasured vintage acoustic, in particular, was treated with the reverence it deserved – individually wrapped and carefully loaded. My recording equipment was handled just as professionally, each piece individually packed to prevent static or physical damage. And my lyric notebooks, which hold years of my original songs, were placed in secure, waterproof containers.

The team was incredibly efficient, yet they moved with a gentle precision that immediately put me at ease. Every single item arrived in Austin in pristine condition, precisely as I left it. Not a scratch on my guitar, no lost cables, and every lyric intact. What truly impressed me was their genuine respect for my craft and my belongings. Their seamless communication and timely delivery meant I could get my new home studio set up without any delay, ready to dive back into writing and recording. For any musician or artist, or anyone who values their instruments and creative work above all else, United Prime Van Lines is an absolute godsend. They didn't just move my possessions; they moved my passion safely.

Everything arrived in Seattle in perfect, operational condition, exactly as it left my lab. There were no scratches, no dents, and absolutely no data corruption. Their professionalism, profound technical understanding, and unwavering commitment to security were truly exceptional. For any tech professional or innovator moving critical hardware and data, United Prime Van Lines is the only logical choice. They turned what could have been an absolute nightmare into a seamless, stress-free transition, allowing me to resume my research immediately.

But then, bam! — the building's main service elevator, booked weeks in advance, completely broke down right as they were about to bring out my heavier furniture and computer setup from the 12th floor. My heart literally sank. I instantly pictured endless delays, skyrocketing costs, and a total nightmare, especially since I had critical virtual meetings the next morning. I was already frantically trying to call building management, feeling helpless. But the crew didn't even bat an eye. There was no panic, no complaining, just a quick huddle. They swiftly re-assessed the situation, and without a single grumble, started carrying my entire couch, heavy standing desk, monitor boxes, and countless other items down twelve flights of stairs. Their sheer strength, stamina, and determination were truly jaw-dropping. They navigated each landing with incredible care, maintaining a positive attitude.

Everything arrived in Chicago perfectly, not a single scratch on any item, including my delicate tech gear. And despite that major snag, they still finished within a reasonable timeframe, letting me get my internet hooked up that same evening. This team truly goes above and beyond, proving they can handle any unexpected hiccup thrown their way, all while maintaining top-notch service and incredible resilience. They turned a potential disaster into a testament to their professionalism.

Just as tears welled up, one of the United Prime Van Lines movers, a kind and calm guy, noticed my distress. He asked what was wrong, and when I explained about Luna, he immediately joined the search, even suggesting places I hadn’t thought of, like the garage. He had this amazing, soothing energy, patiently looking. Then, he pointed to my car, parked in the driveway, and said, "Sometimes, when they're scared, they crawl into tight, dark spaces for comfort. Let's check under the hood." Lo and behold, after a quick peek with his flashlight, there she was, tiny and terrified, huddled near the engine block! He was incredibly patient, talking to her softly, slowly coaxing her out until she was safely in my arms and secured in her carrier.

That moment, honestly, saved my move. Not only did they handle all my fragile photography equipment—nothing broke, not even a lens or a delicate light stand, which was a huge relief for my business—but their genuine compassion and extra effort to rescue my beloved Luna truly went above and beyond any service I could have asked for. United Prime Van Lines didn't just move my belongings; they moved my family, whiskers and all, with a level of care I hadn't even dreamed of.

At the new place, the bed was reassembled, tightened, and ready the same night. Kitchen cartons were set right on the counters so I could unpack quickly, and the living room boxes were lined against the wall to keep the space open. One thoughtful moment was when they moved the sofa twice until it fit better with the rug- they didn’t rush and made sure I was happy. A small mirror that I was worried about came in perfect condition because it had been packed separately. Everything arrived without damage, the apartment stayed clean, and the whole process felt steady. I’m grateful for the care and for the way they kept things simple. It turned a stressful day into a manageable one.