Starline Van Lines Reviews

I had a wonderful experience with Starline Van Lines! They arrived on time and went straight to work. They were quick and efficient, but always made sure to handle everything with care. I was especially impressed with how they carefully packed my fragile items. The crew was friendly and made sure I was comfortable throughout the process. They also helped set up my new home and made sure everything was in the right place. I highly recommend Starline Van Lines to anyone looking to move!

Starline Van Lines was a great choice for my recent move. The crew was on time, professional, and worked quickly without rushing. They handled all my fragile items with great care and made sure everything was packed securely. I was also impressed with their communication and how easy they made the process. I would definitely use Starline Van Lines again for my future moves.

Moving day started early, and I was exhausted before it even began, but the team came in with so much energy. Their enthusiasm was contagious, and their hard work never slowed. Even in the final moments, they were just as focused as when they started. Their dedication made all the difference. It was inspiring to see such passion for their work.

These guys helped me relocate my pet-friendly apartment with ease. Pet crates, supplies, and furniture were handled with extra attention. The entire process was smooth, keeping stress levels low for both me and my pets. Even the setup at the new home considered their needs. Having a stress-free move made settling in that much easier. A move that takes pets into account is invaluable!

The team made my moving day a breeze. They arrived on time, fully equipped, and ready to handle the job with care and efficiency. Their attention to detail during packing and loading ensured that all my belongings were safe and secure. The crew’s friendly attitude and professionalism made the day much less stressful. They worked quickly and completed the move ahead of schedule without cutting any corners. The pricing was clear and reasonable, with no hidden costs or surprises. I couldn’t be happier with the service provided and would recommend them to anyone.

This company is a scam! Just now getting around to fighting them as I had to find a new moving company at the last minute after a large increase in my moving estimate and lack of response. The company not only scammed me out of my first deposit of 1000 twice (they advised the old take a check over the phone and next day advised the check did not go through and they needed to reprocess). The second check went through immediately and then 8 days later they cashed the first one and denied it! In addition after lack of communication for the first 72 hours they then had a quality control person call to confirm estimate and estimate doubled, I insisted on getting my deposit back and they refused to respond.

I would give Starline Van Lines negative stars if possible. That said, this is my story. I was moving from Orlando, FL to upstate SC. When I initially received an estimate from Starline, they quoted me $5584. A few days before the move, I spent about 1.5 hours on the phone with someone named Mandy, detailing everything I was moving. After we finished, the quote increased to $10.653.50. I was not happy about that, but I figured I just had more boxes and more things than originally estimated. I realized two days before the move, I had forgotten to tell them about a garage refrigerator I was moving, so I called Starline to inform them. They did not seem to care, so I figured the truck would be big enough.

Two days before my move they still had not assigned me a driver and would not answer my repeated phone calls or messages to get an update. They set things up in a way to scam you, purposefully lying and tricking you into signing and then backing out of. This is AFTER I was initially misquoted the wrong price and AFTER they lied about my stuff being shipped by itself. My representative was Justin. He began to only want to talk from his cell phone (probably because the calls are supposed to be recorded which would make lying harder) and I also talked to a rude lady called Mandy, before both ghosted me forcing me to find another mover last minute. They won't refund because they claimed they still had time to find me a mover.

I used this company to move from Phoenix to NC. Everything was over the phone and every time I talked to them the price increased. The load increased but it was all from the estimate by the billing department. I was originally quoted a price to move a studio 325 cu ft. A few days before the P/U I got a call and they upped the Cu Ft to 425 which increased the price of everything, surcharges, gas fees, storage fees etc. The movers were contracted. No uniforms, no branding and a truck that barely ran. They were literal kids. They kept trying to sell me space off of the books. No nothing would have been covered if damaged. The total amount of space was 196 cu ft less than 1/2 what I paid for. I only know this because I audited the load and rented a storage unit that was the EXACT same size as the truck and had my property taken directly to the unit.

Never ever get these scammers, I will write a review on them monthly. They're scam artist raising their price again 1 day before move and you have no choice to pay. They never covered my beautiful oak dining room table and chairs and my 2 oak dressers damaged. They went through my security tagged boxes. I have boxes missing. Their driver kept asking me for more money when he delivered my stuff and I complained to the company after he insisted for more money, the company called him and he got mad left all my belonging in the driveway. I called them back, they did nothing to help. I had to pay another moving company to move my stuff in the home. They never covered any damages with there insurance. These people belong in jail and deserve a class action suit against them. If we all get together hopefully to make this possible.