
Direct Relocation Services Reviews
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About Direct Relocation Services
Direct Relocation Services is a moving and storage company that serves Florida and Georgia. Operating as a carrier, the company handles residential moving and relocations across state lines. With over five years of experience, Direct Relocation Services offers competitive pricing and free online quotes.
- Highly competitive pricing
- Standard and expedited moving
- Efficient packing and moving
- Insurance to protect up to $10,000
- Extra charges for long carry and stairs greater than two floors
- Items are stored in a facility during the move with standard price
Direct Relocation Services Reviews
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- 4,862,565 reviews on ConsumerAffairs are verified.
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Reviewed Aug. 4, 2025
Before the move, I had a few questions about packing and timing. I got in touch with (David), who was super helpful and clear about everything. That kind of communication made a big difference. On moving day, the crew arrived with all the necessary supplies, packed the last boxes quickly, and loaded everything without any stress. Everything arrived just the way I left it.
Thank you so much for your positive feedback! We are delighted to hear that David was able to provide you with the clear and helpful communication you needed. It's wonderful to know our team ensured a stress-free moving day, and everything arrived just as you left it. We pride ourselves on delivering a smooth experience and your kind words confirm we’re achieving that! If you need assistance with any future moves, we'd be thrilled to help again. Thank you for choosing us!
Reviewed July 16, 2025
They treated our belongings with the utmost care, as if they were their own. Their careful wrapping of every chair leg and table edge caught my attention before they moved forward. Plus, I did not have to spend as much time folding things because they brought wardrobe boxes. When we got to the new place, they helped us unload some of the heavier boxes. In the sky and beyond.
Thank you for sharing your positive experience with us! We're delighted to hear that our team treated your belongings with such meticulous care, making your moving experience smooth and enjoyable. It's wonderful to know that the use of wardrobe boxes and assistance with heavier boxes made your transition even more convenient. Your compliments highlight our team's dedication to ensuring each move is handled with the utmost respect and service. Should you need help with moving in the future, we'd be thrilled to assist you once again. Thank you for choosing us!
Reviewed July 14, 2025
Out of all the moves I've made in the last ten years, this one was the easiest by far. The crew made the entire transfer feel effortless by working with a clear strategy and minimizing wasted time. I wouldn't hesitate to hire them again if I needed to move!
Thank you so much for sharing your positive experience with us! We are delighted to hear that the team made your move the easiest you've had in ten years. It’s really heartening to know that the crew's strategic and efficient approach made a remarkable impression. We truly appreciate your kind words and look forward to the possibility of serving you again whenever you decide to relocate. Thank you for choosing us!
Reviewed July 1, 2025
I was afraid it would be a complete disaster to move all of our shaped furniture. Not even Direct Relocation Services gave the task a second thought. They took great care to disassemble, pack, and load everything. When we arrived at the new location, they expertly put everything back together. Well done!
Thank you so much for sharing your excellent experience with us! We're thrilled to hear that your relocation, involving all your shaped furniture, went so smoothly with our unpacking and reassembly expertise. Knowing that our team handled everything with utmost care rebuffed your initial worries brings us immense joy. We appreciate your kind words and feedback. We look forward to assisting with any future moving needs you might have. Well done to our team too!
Reviewed June 30, 2025
So happy that I hired Direct Relocation Services team! They did a walk-through before starting and asked questions about what was fragile, what needed priority, and what I’d be moving myself. That level of attention before lifting a single box set the tone for a smooth, professional experience.
Thank you so much for your heartfelt feedback! We're delighted to hear that you had such a positive experience with Direct Relocation Services. Ensuring our customers receive attentive and personalized service before moving a single box is central to our approach, so your compliments mean a great deal. We're thrilled we could make your move a smooth and professional process. Should you need any moving assistance in the future, we'd be more than happy to help. Thank you for choosing us!
Reviewed June 26, 2025
This is my first time and everything went entirely smoothly. From working with Owen for the initial estimate to the amazing crew who worked quickly, efficiently, and very carefully, to no surprises with billing--I give my highest recommendation. Always a pleasure working with Direct Relocation Services!
Thank you so much for sharing your glowing review! We're delighted to hear that your first experience went smoothly, and it's always a pleasure to know our team provided efficient and careful service. Your high recommendation is truly appreciated, and it's fantastic to know the billing came without surprises. We'll be sure to commend Owen and the moving crew on a job well done. Should you need our services in the future, we would be thrilled to assist you once again. Thank you for choosing Direct Relocation Services!
Reviewed June 24, 2025
The moving process with Direct Relocation Services was absolutely fantastic! The company arrived promptly, was polite, and had excellent organization. They were extremely cautious with my belongings, taking extra precautions to avoid any damage while packing and transportation. It is quite remarkable how professional they are.
Reviewed June 19, 2025
After a sudden job offer in another city, I had just a few days to get everything packed and moved. This company pulled off a miracle. They packed my apartment in a single day, loaded it the next morning, and delivered it on time with nothing broken or missing. I’m still amazed!
Thank you for sharing your incredible experience with us! We're thrilled to hear that our team could assist you efficiently during your tight timeline and make your move as seamless as possible. It's wonderful to know that all your belongings were delivered safely. We're proud to have been a part of your journey and wish you all the best as you settle into your new city.
Reviewed June 16, 2025
Since this was my first professional move, I understand why people hire movers. They stacked my heaviest boxes first to create a solid base. Large items were moved by belts rather than by force. Their communication was excellent. They also stayed to ensure I was satisfied with the furniture arrangement after the unloading was complete.
Thank you so much for sharing your wonderful experience! We are delighted to hear that your first professional move went smoothly and that our team delivered excellent service with clear communication. It's our priority to make sure heavy items are managed safely and arrangements post-move meet your satisfaction. We appreciate your kind words and hope to assist you should you need our services again in the future. Enjoy settling into your new home!
Reviewed May 30, 2025
Having the team there made moving a lot less stressful than I thought. They were in charge of mirrored wardrobes, I was unpacking. Great to deal with a company so dependable and capable. They moved our things with care.
Thank you for your wonderful feedback! We're thrilled to hear that our team made your moving experience stress-free and smooth. We're especially proud that you found the service dependable and our handling diligent. Your satisfaction is our top priority, and comments like yours inspire us to continue delivering excellent service. Should you need assistance in the future, don't hesitate to reach out.
Reviewed May 29, 2025
The squad was impressive! The services arrived when they were supposed to, were professional and made sure all my things were treated well. The process of packing items was very careful, so each item made it safely to the new location. I wished for everything to go smoothly and it did. I highly encourage others to try their services.
Thank you so much for your uplifting feedback! We're thrilled that our team met your expectations and that everything went smoothly and professionally. It’s wonderful to hear that you would highly recommend our services to others. Your satisfaction is our top priority, and we’re delighted that you received attentive and careful service throughout your move. Should you need assistance in the future, feel free to reach out.감orgetown
Reviewed May 28, 2025
Our previous moving experience was full of surprises – hidden fees, broken dishes, no labels. This time, it couldn’t have been more different. These movers gave us a flat quote, stuck to it, and labeled every box according to room and priority. Unpacking was a breeze, and nothing was out of place. It was refreshing to see professionals do it the right way!
Thank you for sharing your positive experience with us! We're thrilled to hear that this move met your expectations with its transparency, organization, and care. It's our goal to provide stress-free services, ensuring every box is labeled properly and handled carefully. Your feedback about the ease of unpacking and adherence to the provided quote is most welcome, and it reaffirms our dedication to quality service. If you ever need assistance with future moves, we would be more than happy to help!
Reviewed May 15, 2025
This was the most disorganized move I have even experienced and I apparently didnt research them enough. After I hired them using my credit card, they made a mistake on the pickup day, so I had to move some things around. At pickup, I also used my credit card. After waiting for a few days to have my stuff delivered, they told me it would take 2-10 days to be received, which was never communicated to me at pick up. They are not responsive as I would leave messages and not get a call back. When the furniture was finally delivered (two stops), they advised it was going to be an extra $400 since both stops had flights of stairs.
I was expecting to pay extra $150 for the stairs but not $400. Then they tell me they do not accept credit cards but take checks, cash or cash apps. No one told me this when I hired the company. When I spoke to Maria at the company to tell her this, she had an attitude. I finally just paid with cash app just to get it over with. I should have researched them better because they have many bad reviews. DO NOT HIRE THEM!
Reviewed May 12, 2025
The staff members worked with professionalism while maintaining friendly attitudes and delivered their services at a rapid pace. During the packing process they maintained their focus until every task was completed without delay. I found it enjoyable to collaborate with this group that demonstrated exceptional work ethic. Their service stands without any single point of criticism.
Thank you for taking the time to share such positive feedback! We are absolutely delighted to hear that you appreciated the professionalism, efficiency, and exceptional work ethic of our team. It's wonderful to know that every part of the packing process met your standards without any cause for criticism. Your compliments inspire us to further commit to delivering top-notch service with a friendly attitude, and we're grateful to know we made your collaboration enjoyable. We look forward to the possibility of serving you again in the future!
Reviewed April 30, 2025
They carefully packed my bookshelves, workout equipment, framed awards, and souvenirs. A large filing cabinet was loaded and cushioned, and the desktop PC was covered with anti-static covers. I've never seen such a well-planned action. Thanks for the awesome move.
Reviewed March 8, 2025
Direct Relocation lost or stole almost half of my shipment! There has not been a successful refund or resolution to this date. Diego was helpful and friendly on phone to begin the process. Pick up was late by two days of agreed-upon schedule. I should have cut my losses and run. Joseph and crew picked up my furniture and boxed items nearly a year ago to transport from Florida to Minnesota. When the truck arrived to pick up my load, it was full of someone else’s items.
After removing and juggling around their load they co-mingled my items with another client’s items. That was the last I saw of 16 of my items which included a nightstand, boxes of my mother’s china and crystal, 2 suitcases with my mother’s clothes and miscellaneous items, wicker tables, antique footstools, boxed original framed drawings and a framed intaglio print, new paper shredder in it’s original box, my grandfather’s hand carved duck decoy…items that are irreplaceable.
The pickup was at end of March 2024. The delivery took longer than expected and arrived via another contracted freight company end of July 2024. As I waited, I called frequently to check that my items were still in their warehouse. Maria assured me they were. What I received was part of my shipment. The delivery personnel showed me a photo of my stacked items at the warehouse from when they picked up. It was already missing half of my shipment at the warehouse! (Also included someone’s item which they delivered to me. I declined ownership so they left with it.) All these months at the warehouse, they had already lost half of my shipment. I began the claims process for the missing items. I decided not to claim for damaged lamp stand and curio cabinet handle or delivery delay, just for missing items.
Maria started the process with Movingclaims. It was electronically sent. The form maybe works for a small claim but mine was a lengthy claim which I was unable to save as I spent 4 hours filling it out only to lose it. I tried numerous times to complete form but was never successful in sending it. I called Movingclaims phone number and went directly to the automated message, put on hold then disconnected after a 10-minute wait. This has happened to me every time I have called which is about 20 times. After contacting Maria, I finally got a hard copy mailed to me which I filled out and register mailed to Movingclaims so I have postal notification of receipt. I have not received any response to my follow-up emails or phone calls. I contacted Maria to confirm I had the correct email etc. So here I wait. No reimbursement or settlement just frustrations to say the least. Save yourself time and heartache and don’t use Direct Relocation Services.

Reviewed Feb. 12, 2025
The initial quote for our one bedroom apartment was $3,800, but the final price was $7,000. I am hoping they move our items safely so I can say it was worth it in the end. We are moving from Los Angeles to East Texas. Prayers are welcome!
Reviewed Jan. 27, 2025
Put simply, I've never had a better time than I did during this relocation. Thank you so much for the wonderful service that Direct Relocation Services has offered. Never before have I had such a smooth migration. It was a very pleasant and fruitful experience overall, with everyone being quite helpful, kind, and perceptive. All of the guys were fantastic.
Reviewed Jan. 20, 2025
Because of their great assistance, we could move within NV and eventually go back to our old neighbourhood. Helpful through, from getting a price to taking care of the paperwork needed for the move. A huge shout out to them because they deserve it.
Reviewed Jan. 16, 2025
What a stellar job by the moving crew at packing my vintage décor items. They used their custom packing supplies generously – ensuring to pack each piece in multiple layers. To add to the mix, they also brought special wooden crates for added safety. I can’t express how relieved I was when I received my priceless possessions intact!
Reviewed Jan. 10, 2025
Couldn’t have asked for a better experience! We had a last-minute change to our move-in date, and we were worried about rescheduling. To our relief, this company’s staff was flexible and worked with us to find a new time. Their adaptability really helped during a stressful situation and when the actual moving day came around, everything panned out seamlessly. We cannot begin to thank them for it!
Reviewed Jan. 7, 2025
Thanks to Direct Relocation Services, everything went off without a hitch. When the move coordinator, Gavin, checked in to make sure everything was going well with my relocation, I knew I was in good hands. Gavin, the driver, and the unloading crew were waiting for me when I got to my destination. They were very careful with my household things while they relocated them. Great time!
Reviewed Dec. 10, 2024
I was let down by a mover that I had booked three weeks before. The movers were friendly and finished the job in half the time I expected. I called Daniel the night before the move and asked for a last-minute help from TX to KY. He said he would assist and had his crew here the next afternoon.
Reviewed Dec. 9, 2024
I was blown away by how efficient the movers were. They worked at a fast pace but didn’t cut any corners. My kitchenware, fragile décor, and electronics were carefully packed, and nothing was damaged. I have a very full wardrobe, and they packed all of my clothes without wrinkling them. They also helped me reorganize my closet in the new place.
Reviewed Nov. 22, 2024
We were amazed at thoroughness and professionalism during the collection and delivery procedure. Their excellent service and affordable costs relieved me of any concerns I had regarding the distance. In little time at all, their well-trained staff packed the possessions and completed my move in 7 hours.
Reviewed Nov. 20, 2024
I cannot praise this company enough. Their service is immaculate and I’ve never once been disappointed in all of my 4 experiences with them. Plus, their moving experts have always made sure to help me find a moving deal within my budget. They’re the finest!
Reviewed Nov. 19, 2024
Direct Relocation Services was in complete control. The driver texted me the day of the relocation, and they had verified it the day before. There were no surprises because I paid the amount they said in advance, and Dennis from the office was really kind and patient in explaining all the charges. Quick and effective assistance!
Reviewed Nov. 14, 2024
I strongly recommend Direct Relocation Services as a great company. When my old company had to cancel, I made a last-minute appointment with them, and they were very accommodating. The three movers worked quickly and well, which made everything go smoothly.
Reviewed Oct. 31, 2024
Yesterday, Direct Relocation Services helped us set up pool furniture at an apartment building. Because we were making so much furniture, we planned to spend two full days putting it together and setting it up. Even with the lunch break, we were able to finish by 3:30 PM. Everyone in the group was so happy and having a great time that it was the perfect day. I know and appreciate what you're doing.
Reviewed Oct. 28, 2024
After moving, my wife and I called Direct Relocation Services, and they were great to work with. They showed up on time, were nice, and quickly finished the job. It looked like they were taking good care of our things.
Direct Relocation Services Company Information
- Company Name:
- Direct Relocation Services
- Website:
- www.directrelocationservices.com
