Direct Relocation Services Reviews

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Edited by: Joanna Broder

About Direct Relocation Services

Direct Relocation Services is a moving and storage company that serves Florida and Georgia. Operating as a carrier, the company handles residential moving and relocations across state lines. With over five years of experience, Direct Relocation Services offers competitive pricing and free online quotes.

Pros
  • Highly competitive pricing
  • Standard and expedited moving
  • Efficient packing and moving
  • Insurance to protect up to $10,000
Cons
  • Extra charges for long carry and stairs greater than two floors
  • Items are stored in a facility during the move with standard price

Direct Relocation Services Reviews

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    How do I know I can trust these reviews about Direct Relocation Services?
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    Page 2 Reviews 5 - 35
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    PriceQuote Accuracy

    Reviewed Feb. 12, 2025

    The initial quote for our one bedroom apartment was $3,800, but the final price was $7,000. I am hoping they move our items safely so I can say it was worth it in the end. We are moving from Los Angeles to East Texas. Prayers are welcome!

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    MoversPunctuality & Speed

    Reviewed Jan. 27, 2025

    Put simply, I've never had a better time than I did during this relocation. Thank you so much for the wonderful service that Direct Relocation Services has offered. Never before have I had such a smooth migration. It was a very pleasant and fruitful experience overall, with everyone being quite helpful, kind, and perceptive. All of the guys were fantastic.

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    PriceMovers

    Reviewed Jan. 20, 2025

    Because of their great assistance, we could move within NV and eventually go back to our old neighbourhood. Helpful through, from getting a price to taking care of the paperwork needed for the move. A huge shout out to them because they deserve it.

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    MoversPacking

    Reviewed Jan. 16, 2025

    What a stellar job by the moving crew at packing my vintage décor items. They used their custom packing supplies generously – ensuring to pack each piece in multiple layers. To add to the mix, they also brought special wooden crates for added safety. I can’t express how relieved I was when I received my priceless possessions intact!

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    Punctuality & Speed

    Reviewed Jan. 10, 2025

    Couldn’t have asked for a better experience! We had a last-minute change to our move-in date, and we were worried about rescheduling. To our relief, this company’s staff was flexible and worked with us to find a new time. Their adaptability really helped during a stressful situation and when the actual moving day came around, everything panned out seamlessly. We cannot begin to thank them for it!

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    MoversPunctuality & SpeedDamage

    Reviewed Jan. 7, 2025

    Thanks to Direct Relocation Services, everything went off without a hitch. When the move coordinator, Gavin, checked in to make sure everything was going well with my relocation, I knew I was in good hands. Gavin, the driver, and the unloading crew were waiting for me when I got to my destination. They were very careful with my household things while they relocated them. Great time!

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    MoversPunctuality & Speed

    Reviewed Dec. 10, 2024

    I was let down by a mover that I had booked three weeks before. The movers were friendly and finished the job in half the time I expected. I called Daniel the night before the move and asked for a last-minute help from TX to KY. He said he would assist and had his crew here the next afternoon.

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    MoversPunctuality & SpeedDamagePacking

    Reviewed Dec. 9, 2024

    I was blown away by how efficient the movers were. They worked at a fast pace but didn’t cut any corners. My kitchenware, fragile décor, and electronics were carefully packed, and nothing was damaged. I have a very full wardrobe, and they packed all of my clothes without wrinkling them. They also helped me reorganize my closet in the new place.

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    PriceMoversPunctuality & SpeedPacking

    Reviewed Nov. 22, 2024

    We were amazed at thoroughness and professionalism during the collection and delivery procedure. Their excellent service and affordable costs relieved me of any concerns I had regarding the distance. In little time at all, their well-trained staff packed the possessions and completed my move in 7 hours.

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    Movers

    Reviewed Nov. 20, 2024

    I cannot praise this company enough. Their service is immaculate and I’ve never once been disappointed in all of my 4 experiences with them. Plus, their moving experts have always made sure to help me find a moving deal within my budget. They’re the finest!

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    Punctuality & Speed

    Reviewed Nov. 19, 2024

    Direct Relocation Services was in complete control. The driver texted me the day of the relocation, and they had verified it the day before. There were no surprises because I paid the amount they said in advance, and Dennis from the office was really kind and patient in explaining all the charges. Quick and effective assistance!

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    MoversPunctuality & Speed

    Reviewed Nov. 14, 2024

    I strongly recommend Direct Relocation Services as a great company. When my old company had to cancel, I made a last-minute appointment with them, and they were very accommodating. The three movers worked quickly and well, which made everything go smoothly.

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    MoversPunctuality & Speed

    Reviewed Oct. 31, 2024

    Yesterday, Direct Relocation Services helped us set up pool furniture at an apartment building. Because we were making so much furniture, we planned to spend two full days putting it together and setting it up. Even with the lunch break, we were able to finish by 3:30 PM. Everyone in the group was so happy and having a great time that it was the perfect day. I know and appreciate what you're doing.

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    MoversPunctuality & Speed

    Reviewed Oct. 28, 2024

    After moving, my wife and I called Direct Relocation Services, and they were great to work with. They showed up on time, were nice, and quickly finished the job. It looked like they were taking good care of our things.

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    Reviewed Oct. 25, 2024

    I was very impressed with how professional they were, how carefully they handled my things, and how well they communicated with me (they listened, asked questions, and kept me updated). I was blown away by and pleased with their service. Impressed me most was their dedication to customer satisfaction.

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    Reviewed Oct. 24, 2024

    I really value how kind Direct Relocation Services is! When people feel welcome at work, they enjoy it more. This is true in any field. The people who worked at this company were honest, fun, and hardworking. After five hours of nervous waiting, everything arrived whole and without any damage. You guys are great! Do not worry—I will tell everyone I know about you.

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    Movers

    Reviewed Oct. 8, 2024

    A heartfelt "thank you" from the Direct Relocation Services team for gaining our trust. Your crew was exceptional all through the move. From point NY to point RI, they safely moved all of my gear. Every one of the tiny pieces that comprised its hefty mass is still with me. Absolutely no harm or loss came from this transfer. I'll be in touch soon to discuss and plan my next move with you all.

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    MoversPacking

    Reviewed Oct. 7, 2024

    Direct Relocation Services packed my possessions with only recyclable materials. They provided a thorough relocation checklist that included waste reduction advice. Andrew and Kelly, the movers, painstakingly divided the belongings into portions for relocation, recycling, and donation. They used red boxes for recycling, blue for relocation and green and white for donation.

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    Punctuality & Speed

    Reviewed Oct. 3, 2024

    Direct Relocation Services helped me calm down when I was having trouble moving my appliances, furniture and many delicate items. Throughout the entire procedure, we were grateful for their assistance, speed, and friendliness.

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    MoversPacking

    Reviewed Oct. 3, 2024

    I had an excellent experience working with the moving and packing company. They greatly improved a situation that may have been devastating. I used bubble wrap and blankets to cover the opulent dining room furnishings.

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    Customer ServiceMoversDamage

    Reviewed Sept. 26, 2024

    No matter how ridiculous my query was, he could answer it by just picking up the phone. My deepest appreciation is with you. Thanks to their incredible work and careful handling of my belongings, the four men who transferred everything from my large house to my new, smaller one were truly heroes. They constantly asked if there was anything they could do for me or if I had any specific requests. Exceptional team!

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    Movers

    Reviewed Sept. 16, 2024

    I've done a lot of moving over the years, and the two men who showed up were the nicest, most efficient help I've ever had. I have no reservations in recommending them because of their professionalism and the care they took with our belongings.

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    Direct Relocation Services
    Response from Direct Relocation Services

    Troy, Thank you for the positive feedback!

    Movers

    Reviewed Sept. 16, 2024

    I sold my house and bought an apartment in a new suburb, where I now live. Nothing went wrong, and the movers were top-notch. I'm hoping someone can recommend a reliable, kind, and skilled removal service for me.

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    Direct Relocation Services
    Response from Direct Relocation Services

    Orville, Thank you for the positive feedback!

    Verified purchase
    PriceQuote Accuracy

    Reviewed July 28, 2024

    I had furniture in Florida that I needed to be brought to Ohio. Direct did a very good job and everything came in one piece and undamaged. Their price seemed to be reasonable, too. I was very happy.

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    Direct Relocation Services
    Response from Direct Relocation Services

    Peter, Thank you for the positive feedback!

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    PriceMoversQuote AccuracyDamagePacking

    Reviewed July 27, 2024

    Their price was the best. When I spoke to Richard, he sounded very nice and cordial. Richard was very good. He helped quite a bit. The pickup was fine. But the delivery was awful. It was supposed to be three to five days. But it turned out to be almost two weeks. They said, "Well, that's the way it usually is." It was supposed to be Direct Relocation was supposed to be the company that picked us up, which it was. It was supposed to be the same company that delivered it and it wasn't. They hired some other company out of New Jersey, who happened to be in Florida picking up another or dropping off a place in Florida. So they hired this other secondary company instead of being themselves taking care of the move back up to New York.

    There were a couple of items that weren't packed because it was packing included. It was incidental stuff like from the kitchen and cleaning stuff. Also, one of the dressers was broken, and I got reimbursed the $100. Other than that, the two women who were owners of the company that they hired were really great. But it took two weeks instead of three to five days. For the two weeks, we were sleeping on an air mattress instead of our own bed.

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    Customer ServiceSales & MarketingPriceMoversPunctuality & SpeedDamage

    Reviewed July 27, 2024

    I would give Direct Relocation Services another shot. I know every driver is different. But it was one of those that almost felt like a bait and switch where customer service was great and they wanted my business. But once they had it, it was very difficult to reach anyone to get any answers on anything. Proceed with caution. The customer service seemed to be great, and I liked the price. We got a slightly cheaper price elsewhere, but we still picked Direct Relocation Services because of their quick response to my inquiry.

    With the payment and scheduling it, those were great. But the actual day that they got there, it did not go well. We were promised a time and they ended up getting there five hours later. Also, one of the drivers brought his dog with him into the home we were leaving, and it peed all over the floor. We cleaned up all of that, not the driver. Also, it was a week later that I got my signed paperwork. That was after daily calls. But it was incorrect, so I had to get corrected paperwork. I had some items left off of my inventory sheet. The rest of it went as expected.

    When they got there, the movers were great. Some of the items were damaged but not by them. It was just in transit. That was the biggest part. And we knew the delivery could be anywhere within a two to three-week timeframe. So, it was frustrating. And I had to fight with the insurance to get some money back on my items. That took months.

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    Direct Relocation Services
    Response from Direct Relocation Services

    Sorry to hear you didn't have a 5 star experience. Please call the office at 954-557-7056 and ask for Andrew. We would like the opportunity to discuss some of your concerns.

    Verified purchase
    PriceMoversPunctuality & Speed

    Reviewed July 27, 2024

    Everything was very straightforward with my moving coordinator. I was impressed with their transparency and everything was easygoing. The expectations were set since the beginning. The movers did everything in a timely manner and they were done very quickly. It was really a good experience. I would recommend Direct Relocation Services. It was affordable in comparison to other companies.

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    Direct Relocation Services Company Information

    Company Name:
    Direct Relocation Services
    Website:
    www.directrelocationservices.com