
Reader's Digest Reviews
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Reader's Digest publishes a wide range of magazines and books. Since 1922, the company has covered topics from health and wellness to humor and inspiration. Reader's Digest also produces special editions, themed collections and condensed articles.
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Reviewed June 25, 2008
Bill sent from Reader's Digest,did not order a subscription,did not receive magazine.It comes over and over again.
Reviewed June 25, 2008
UPDATE: Thanks to this forum, I was able to get a phone number so that I could complain to a person and hopefully turn OFF the books and bills coming to my house. They did have to transfer me, however. Thank you for your help! Hope they stop!
Reviewed June 25, 2008
I'm getting a bill that I didn't sign-up for an would like to get my name off your mailing list.
Reviewed June 24, 2008
I have never ordered anything from Reader's Digest in last four Months.
I cannot Contact them by phone because
they donot have any tollfree contact
phone. By the shear size of the company I do not see any phone or
customer service number.
I do not know what to do
Reviewed June 24, 2008
I entered a contest that cleary stated no purchase necessary. Before I knew it CD's were being shipped to my home quickly followed by bill. All CD's were returned but the bills continued to come, for months. After visiting your web site my husband made a call to their customer service number listed on the site. We were told the account is now cleared. It will be interesting to see if the bills stop.
Reviewed June 23, 2008
I was given a one-year gift subscription to Reader's Digest magazine for Christmas, 2006. I did not read the magazine as I don't like it. I let it expire when it ran out the end of 2007. They continued to send the magazine and billed me for it and I kept sending it back as return to sender.
Finally I sent them an invoice with a note that I didn't subscribe to the magazine and I didn't want it nor was I paying for it. The magazines stopped coming but they are continuing to invoice me on a monthly basis with ever more intimidating statements like This account is gravely overdue. The facts are: 1. We dispatched three issues of your subscription to you . 2. Despite reminders, this account remains unpaid. ETC. The subscription was for one year and I did not request the three issues they sent to me this year. I am not going to pay them anything. They make it impossible to contact them by phone or email.
So far they have not done anything to damage my credit but if they do, I would want to sue them for a substatntial amount of money.
Reviewed June 22, 2008
Readers Digest is obviously a master in the subscription scam process as witnessed by my latest receipt of one of their magazines, which I had not ordered, with an attached invoice for $17.98. They informed me, "Recently we wrote to remind you that your Reader's Digest subscription would continue under our Continuous Renewal Service unless we heard from you otherwise. We are glad you have decided to continue your description. As promised, we have sent the attached bill that reflects your guaranteed Preferred Subscriber Discount of 62% off the annual cover price."
This is a fraud. I received junk mail from Reader's Digest at least a couple of times a month, which I do not open and throw in the trash. Obviously one of these was an offer for me to respond "otherwise." I contend respond "otherwise." I contend that this offer to "opt out" is unethical, deceitful and intimidating. Their invoice includes no telephone number for contacting them, however on the reverse side are features of their Continuous Renewal Service, which states: No Obligation To Review If you decide that you dont want to renew your subscription , for any reason, just write cancel on the bill and return it.? Well, thats exactly what I have done. Somebody needs to put a stop to their intimidating and unethical marketing approach.
Reviewed June 21, 2008
I thought I was just getting a free issue in the mail to advertize the magazine since I was a previous subscriber years ago. I thought they wanted me back. A few days after the magazine came...so did a bill. I went to check on the website they listed about what was going on. The website was a fake.
Right now, I justed started to contact them. I am also looking for a nw job and its taking my time from that.It has caused me stress because now I have to make sure my name is clear when I apply for some Security Jobs that require good clean records.
Reviewed June 21, 2008
Had a magazine subscription with them, they sent a notice that it would soon run out. If I wanted to renew to send in the renewal notice to continue my subscription. I did not want to renew so I did NOT renew with them, but I have now been getting bills for a magazine I have not ordered. They sent a bill recently that stated that I had consented to an automatic renewal, NO WAY that I did that. Years ago I had a subscription with them and they never did this kind of scam. If you chose to let your subscription run out that would be the end of it. What kind of scam are they running. Who ever is running this company is ruining it. I have never had any other magazine company do this. What they are doing is not legal.I will not send them any money, I did not order any thing.
Reviewed June 20, 2008
My father is 88 years old and they keep sending him invoices for the subscription he never ordered, now they threaten legal action and i told him let them come after you!
Reviewed June 20, 2008
Reader's Digest kept sending a bill. Eventually my husband paid it. But we only got a few issues for the year. The next year I tried to tell them I didn't want it anymore. I moved. They found me and continued to send me a bill. After several months my husband sent money. Again we only received a few issues. This time around I have tried everything to get it stopped. Even email there customers service. They stated they received my email but then nothing. I don't want it. Never wanted it. It wouldn't have been so bad had we received the issues once we actually paid for it. My husband I guess is afraid they will send it to a collection service since they are now sending the issues. Infact they never miss an issue while they are trying to get you to pay. Once you pay then you get maybe every other one.
Reviewed June 19, 2008
I have a subscription to the Readers Digest magazine paid up to June of 2011. Sales people are constantly calling my house 2-3 times a week to get me to extend my subscription. The sales people have been asked time and time again to not call, but the request is not honored.
Reviewed June 18, 2008
i ordered one cd and have been sent many more. I DO NOT WANT ANY MORE SENT TO ME. I have returned all but the elvis presley cd. Which i will be happy to pay for. The other cd boxes have been sent back return to sender
NOW THEY ARE SENDING ME A BILL FOR OVER 4 HUNDRED DOLLARS. And are wanting to send the bill to collection. I have been more than nice to send the items back with responses to please send no more. jUST BECAUSE I ORDER ONE THING DOES NOT MEAN I WANT THEM TO KEEP SENDING ME ANYTHING ELSE AND THEN TRYING TO GHARGE ME FOR IT. Of course there is no phone number to try and caLL THEM TO FIX THE PROBLEM. Iam not paying for something i do not order for to that i sent back return to sender when i got it.
I am also filing a complaint with the better business bureau. I will never recommend any one ever deal with readers digest again. I will however start telling every one of the horrible trouble i have with readers digest. I am so disappointed with this company, for the lack of communication as in no phone number to contact them.
Reviewed June 17, 2008
I am all of a sudden getting an invoice for Reader's Digest. I believe I have already paid for the subscription, and when I got this invoice I attempted to call them to clarify this invoice. I cannot find a phone number for them. This is very irritating.
Reviewed June 15, 2008
I, too, have received unsolicited books (2) before receiving a bill. nothing had a phone number on it, or any way to contact the organization. Just a place to make payment (once the second book arrived). This is ridiculous
Reviewed June 13, 2008
I received a renewal in February 2008 stating "this account is gravely overdue" when I never renewed my subscription. In March 2008 I received another invoice stating "this is my last opportunity to pay to avoid unecessary expense, we strongly urge you to Mail Your Payment Today. There was no phone number to contact someone to explain the situation. In order to avoid any negative impact on my credit I paid the invoice in March 2008 and never received any issues.
Reviewed June 13, 2008
They continue to send be delinqent bills saying I owe for a magazine I never ordered.I do not want my credit in shambles for something I never ordered. Please help. I'm tired of there harassing and scare tactics. I cannot even contact them for there's no number on these bills. If they were a reputable magazine distributor you would think there would be a phone number. Apparently they don't want to talk to you-just scare you into paying for something you NEVER ORDERED.
Reviewed June 13, 2008
They continue to send be delinqent bills saying I owe for a magazine I never ordered.I do not want my credit in shambles for something I never ordered. Please help. I'm tired of there harassing and scare tactics. I cannot even contact them for there's no number on these bills.
If they were a reputable magazine distributor you would think there would be a phone number. Apparently they don't want to talk to you-just scare you into paying for something you NEVER ORDERED. It's stressful for me to think that they could ruin my credit by putting this in a delinquent file after trying to rebuild my life.
Reviewed June 12, 2008
I have never requested Readers Digest. My home is in Canada and the US Post office does not forward magazines, ergo, I would never have ordered it.
Reviewed June 12, 2008
Sent me readers digest and invoice i did not order...i returned the book
may be put as past due on my credit rating
Reviewed June 10, 2008
They do not have a telephone number on the bills.
Reviewed June 10, 2008
I am being billed for a book that I did not order. I don't subscribe to Readers Digest, so I don't know how they got my name. I am going to try to send it back. We'll see how it goes from there.
Reviewed June 10, 2008
My daughter received a Reader's Digest Sweepstakes check in the amount of #3,1000.00, so she took it to the credit union and deposited it, then a couple of days later began to spend it assuming it was a good check as did the drive up teller. On April 17, 2008, a letter was sent to me at my daughter's address saying the check was uncollectible, and since I had another account in the bank and was also on her savings, the money was transferred from my account to cover this check, leaving me in a mess because I had just returned from a 2 year Church service mission and had no extra funds. I have visited the credit union and they tell me this happens all the time. What are my options to get any of this money back?
Reviewed June 10, 2008
RD sent a household items book and a seperate invoice for something I didn't order or even want. They probaly got my information from a internet sweepstakes ad to win a free car. I checked the account details that was on the invoice online and there was a second order for some other book also. Now I have to waste my time fixing the problem. They are trying to charge me 41.13USD. $17.60 first installment. I am going to throw away this book and the invoice.
Potential credit damagage from nonpayment. Any credit impact would have serious impact to my financial situation
Reviewed June 10, 2008
I am still getting bills for a book I sent back and also sent two checks to pay for. I have also sent numerous requests to be taken off thier mailing list and continue to get the mail. I don't know how to stop getting stuff. I absolutely REFUSE to send another payment for this.
Reviewed June 6, 2008
Keep billing for magazine subscription, that was not ordered. wrote cancelled several times.
Reviewed June 5, 2008
I continually get bills for Reader's Digest. I sent a check on March 1, 2008 and my check was paid for by my bank on 3/17/2008. I will not pay for this magazine a second time. How do I stop the bills from coming?
Reviewed May 29, 2008
I've requested several times for them to TAKE ME OFF THERE MAILING LIST since the 1st day, I returned their item to the post office in return the post office gave me a receipt of this action in which it cost more than the item. I've returned every envelope they send, stating return to sender and again requesting for them To take me off their mailing list and now there billing me with a past due bill of $10.00. The bill has no phone number so again I'm gonna have to write another letter stating I have'nt got there item and to take me off their MAILING LIST...HELP I'm not an ATM Machine to support their flaw so I can Protect my name. This has got to stop!
Their costing amounts money and stress I'm not excepting any items at all and I have been returned all and any envelopes to post office.
Reviewed May 28, 2008
account#0662703438 I never renewed this subscription, so I would appreciate it if [they] would stop sending me bills and threatening notes. Thank you -
Reviewed May 27, 2008
Last week I received the most disturbing, dishonest, deceitful, fraudulent, and shocking solicitation I have ever received in my life. And what is most shocking is that it came from Reader's Digest. Quick background - several years ago, I bought a subscription + gift subscription of Reader's Digest for myself and my mother. It was a one or two year subscription, paid through January 2008. All throughout 2007, I received multiple letters of solicitation from RD, each asking me to renew my subscription and gift subscription. Each solicitation contained an envellope or something to mail back and take action. I read the first few solicitations and then started to ignore them, knowing that my subscription ran out in January 2008.
But then, in a letter dated 5/6/08, in a solicitation from Steve Mikulak, Billing Manager, I received a deceitful letter. In very large, boldface, all caps, it said: "READER'S DIGEST BILLING OFFICE OVERDUE ACCOUNT. Attention Mrs Jill....Imagine your happiness if a store delivered a gift to you from a friend. And imagine the embarrassment if the next day, you were asked to return the gift because your friend never paid for it! That's an imaginary situation - but this one is real: Last year, you ordered READER'S DIGEST gift subscription(s) for the people listed below and never paid for them. I cannot understand why you would order a gift and then not pay for it. Please pay your bill now. Signed: Steve Mikulak, Billing Manager. P.S. Please be sure to return the enclosed bill with your check so that we can properly credit your account. Reader's Digest Holiday Gift List. Mrs. Jill.... 0-644334443. Nana-Poppy Troper 0659148324"
Now of course, I was shocked. Was my mind playing tricks on me? Did I, as the letter demanded, order a gift and then not pay for it? I had stopped receiving Reader's Digest months ago, but was my mom still getting it? I was embarrassed to ask her. I called [their] customer service. The supervisor on the phone said that sometime in 2007, I received an "auto-renew" notice. An "auto-renew" notice? You mean, after the half dozen or so attempts to try to get me to renew the subscriptions legitimately, RD sent an auto-renewal in disguise? Well, yes, you did.
But then, surely, I would have been receiving Reader's Digest, right? Well, no, explained the supervisor. You see, my account was paid in full through January 2008, but since I didn't pay anything on the auto-renew, Reader's Digest put my account on "suspension" and didn't send any issues - to either me or my mom. Huh? Then what was that business about the tricky letter, saying that I'd ordered a gift subscription but didn't pay for it? Well, no worries, said the supervisor. They would cancel my subscription...
What I'd like to know is how many elderly, honest, trusting people did the schemers at Reader's Digest fool with this trick? Are you kidding me? I have mentioned this story to friends and relatives, and they are shocked that an American company that had decades worth of a good brand would pull such a "gotcha" capitalism stunt - worthy of Nigerian bankers and internet pharmaceutical solicitations. So I repeat, SHAME ON YOU, Reader's Digest.
Reviewed May 27, 2008
charles dean collection manager keeps sending me a bill for select editions book that i did not order. the amount is 27.00. my credit is great and i dont want this to change it. but i will not pay this 27.00.
Reviewed May 25, 2008
Our magazine subscription ran out and we did not renew but the bills just keep right on coming. There is no phone number for us to call so we do not know where to call and cancel.
This has been going on for months and I am sick of it. We will never order Readers Digest again in our lifetime.
Reviewed May 22, 2008
This is the second time in 1 month that I received a book from Reader's Digest. I found their number on your website. The individual I finally spoke with told me I ordered the books from the internet. I explained that I certainly did not. I don't want the books, I did not order the books and I will not pay them to send them back. He said he has deleted my account (which I never had) and that I will not be billed. He asked if he could do anything else for me. I simply said " do not send my anything....ever." I hope this has been remedied.
Reviewed May 22, 2008
Because of an operation and intense hospital care I negeleted to pay my bill on time. I do not want my issues to cease. I am sending a check in today May 22 for my subscription and my son's gift. There should be a telephone # to call if there is a need to contact. It would improve correspondence when necessary. Just don't want my credit to be messed up because of my delay in paying this bell. THANK YOU!
Reviewed May 22, 2008
I did not resubscribe to the readers digest and now am getting billed. i do not like the issue of having to renew within less than 6 mos. of a new subscription so i choose not to receive this magazine anymore. i wish to be taken off your list and to not receive anymore issues or bills. when and if i ever wish to receive this magazine i will do so myself not you telling me to.
Reviewed May 22, 2008
Received two different bills now in the amount of $10.00 each as a subscription renewal. Something which I have never ordered or intended to ever order. They keep sending harassing renewal reminder notices.
Reviewed May 21, 2008
they sent me a bill for $46.16 for a book i never ordered nor did i ever recieve. i spent a great deal of time and minutes on my cell phone to get their number which is not listed on their bill or website. after almost one hour of wasted minutes on my cell phone, i have to now wait for a return label, and since i live in an apartment, this package has to be picked up at my local post office which is all the way on the other side of town. then i was told that during a 30 day period following the return of the book, i have to keep contacting them until they recieve, locate, and process the return, to credit my account(which i never opened in the first place)and show a zero balance. what did i do to deserve this? I finally found their number on this site... go figure.
chargable minutes on my cell phone, time, gas to drive to post office, further wasted chargable minutes on cell phone due to follow up contacting.
Reviewed May 19, 2008
I rec'd a free book in mail that I didn't order and now I'm getting bills for $41.68.
I did not order this and I don't want any more books or bills.
Reviewed May 19, 2008
I have been receiving a bill for a renewal to Reader's Digest. Having decided that I wasn't really reading it, I chose to le the subscription expire last September or October. So for 9 months I have been receiving increasingly nasty 'notices' that I have not paid this bill. Since I did not request the magazine and have not received it in this interum, I do not consider it any more than harrassment.
There is no phone # to call to try to resolve this.
Reviewed May 17, 2008
I have received Reader's Digest for years, but the last couple of years have been a nightmare. I get a yearly subscription and always pay in Dec. or Jan. for the year. But just like clockwork I get at least two more bills attached to the book saying I'm past due on my bill! I took a copy of the check they cashed, and sent a copy of the statement.
That's not all! Now they have sent out a past due bill for a subscription for Mind Stretchers Blue (a crossword book) that they said I ordered! They are demanding I pay by May 27, 2008 I DID NOT ORDER! Something needs to be done with this outfit! There was a e-mail address on the bill but no phone number! So I sent them my opinion of what I thought and told them to cancel my account and contact me as soon as possible - we'll see.
Reviewed May 13, 2008
I had been a customer of Readers Digest for over 50 years, purchasing Condensed Books since their inception along with occasional music and the magazine. In 2007 I decided to cancel the condensed books because of the cost and the realization that they have no value and in December of 2007 when the magazine was due for renewal I also canceled because of the cost and both ceased arriving. After a few letters from Readers Digest requesting me to renew, the notices were discarded in the wastebasket. Today I received a notice that I opened and discovered a past due invoice stating previous attempts to collect were ignored and showing an amount owed of $29.98, overdue by 8 months and immediate payment by May 24, 2008. I assumed, since I was no longer receiving the books or the magazine that no further action should be required on my part. I wonder what part of no these people don't understand?
I just don't appreciate receiving an overdue bill for something I never received or desired. I like to keep my credit rating in good shape, and I consider this very poor business practice, and I think it borders on harrassment.
Reviewed May 12, 2008
I am constantly billed for a subscription to Reader's Digest that I did not sign up for. They call it automatic renewal. I read RD for years, but will never subscribe again due to this practice. They do not provide a phone number to call. How can I rectify this situation?
Reviewed May 10, 2008
I read your complaints about individuals receiving bills for Readers Digest that they did not order. I received one this Friday May 9,08 and I never did order. I called them today Saturday and I just wanted you to know that they say they did cancel. So we will see.
Reviewed May 9, 2008
On 5/9/08 I recieved a BILL from Reader's Digest. I have never asked for a subscription. When I called customer service all the person wanted to do was ask me questions. Very frustrated I gave my name, address and told him I never asked for the magazine and to cancel the subscription.
Reviewed May 8, 2008
I paid for a book, The Scarlet Pimpernel in January 2008, $29.56, they cashed the check in February. Now I keep getting bills and nasty letters about the bill. I have written several times, have sent front and back copies of the check, but to no avail. They act like they are not to be questioned, yet they won't even publish a phone number.
None, yet. I threatened them with legal action concerning harassment and today I got a letter from one Charles, who claims to be the Manager, Collections Department, but again, no phone number. I need help on this one. I even cancelled all my dealings with them, I wonder if they will acknowledge that.
Reviewed May 8, 2008
I recieved my mail today, only to find a bill from EVERYDAY WITH RACHEAL RAY which is from reader's digest.
I did notorder this nor intend to pay for it. I am disabled and live on a very limited budget. I hate it when the BIG GUYS pray on the little guy.
Reviewed May 7, 2008
I have to say that I liked reading their magazine(past tense). However, I just received a lovely FINAL REMINDER for payment on an account of which I had supposedly agreed to (and is now 3 months delinquent...and those past billings had been IGNORED by me).
I always pay my bills!!!!!
Reviewed May 7, 2008
got a bill in my e-mail and at my house for 10.00 for subscription i have never purchased or recieved want this to stop
Reviewed April 29, 2008
I recieved a check in the mail worth 2,950.00 stating I had won the lottery; I called the number on the letter and this man told me to cash the check, and 1,900 would go toward taxes, to call him and he would tell me where to send the money for taxes. I know this is fraud, what should I do? Should I hold on to the check and send it to you or wha? Things like this should stop, how do we stop this?
No damage done yet, because I had done the right thing and contacted you.
Reviewed April 28, 2008
On April 28, 2008, I received a bill for $10.00 from Readers Digest for a 12 issue subscription. I have never ordered or subscribed to Readers Digest Magazine. There is no telephone number on the statement, just the PO Box number to send a payment. I looked online for a telephone number. I called the number several times and received a message about high call volumns and to try later, then a automatic disconnect. Any help would be appreciated. Obviously, this is some sort of scam to con good people out of money.
I do not plan on paying this bill, however; I do not want my credit to get screwed up either.
Reviewed April 25, 2008
Amount due &19.98 I did not renew this time and cannot seem to get this bill to be stopped. I would appreciate your assistance.
Reviewed April 23, 2008
I have received renewal notices of which I declined to renew. My subscription ran out last December 07, which was a gift in the first place. This past Monday, I received a Final Reminder and notice of Delinquent and previous attempts to collect were ignored by me? I did not sign an agreement for continuous renewal service and have not been told I needed to tell them to stop the subscription of the magazine?
They tell me I am three months late and the amount is $13.98. In December, to renew, the whole year was $10.00? I have tried to contact them, but to no avail and I have very good credit, but don't want this to blemish my credit rating? RD also indicates I have received advanced copies on my new term, but only two issues showed up and but now have stopped. There is some real serious problems with this outfit Reader's Digest. I am afraid if I pay the amount due, they will restart the subscrption which I do not want? What will it take to get through to this outfit?
Reviewed April 22, 2008
we did not order any books yet we got a package with no bill telephone # or why they were sending us the books. well a week later we rec. a bill for $27 I was furious and saw this site. found a nymber to call and resolved it immediately.
Reviewed April 22, 2008
4/21/08 Received a bill of $27.16 payable by May 07, 2008 to Reader's Digest. Called the 800 spoke with Anna. She indicated that sometime in Feb 2008 they sent me a gift book and they never heard from me so they decided that I wanted to subscribe to their book club. Anna said that I would be pleased with the book Blood River and to send the $.
After a long conversation, once I get the book I have to refuse shipment and once they get the book back then they will cancel the bill. I too was given an account number and never initiated any contact with this company. Very frustrating scam. Now I have to hope that I do receive a non ordered book to send it back in hopes to cancel this bogus bill.
Reviewed April 21, 2008
Subcribed Reader Digiset for one year 2007. I am not recieve my subcription properly.. From Dec 2007 to April 2007. copies not received to my address.
Reviewed April 16, 2008
I just received in the mail today a BILL in the amount of $26.49 for something from RD called Select Editions...Volume2-08 Bad Blood. I'm sure it's some condensed book....yet one that I NEVER received! Since there's no phone number to call on the bill, I get online and am able to check my 'account'...odd since I know I certainly did not OPEN an account for this book club whatever it is.
My account online said that I had ordered one book and another one had recently been shipped. I have NO books to show for this bill and they say my account is PAST DUE! This is SO illegal! Those of us that have been scammed by RD should get together and file a major lawsuit with them! How can they do this legally? How can they sign you up for something without your consent, bill you for it, and you have received NOTHING???? This is a SCAM. I am currently receiving the RD magazine in the mail but you can bet your life that I'll never renew with them again!
Reviewed April 15, 2008
Readers digest sent a book we did not order .they did not put a bill in the packadge.we had not ordered so naturally we thought a free book had arrived ,that we had not ordered. about a week later a bill arrived. we are not paying this bill .if they want it back they will have to instruct us and pay for the return.
We are old and live on social security,we cannot afford to pay for this book we had not ordered in the first place.
Reviewed April 9, 2008
Reader's Digest (hereafter 'RD') sent me a book of short stories-unsolicited-in February of this year (2008). I imagined that it was a bonus or promotion that I received as part of the subscription my father bought for me as a Christmas gift. I discarded the book (as an educator I receive many books unsolicited which I generally donate to charity). Six weeks later, I was sent a bill in the amount of $27.61 for this book.
Most bizarre, this bill included an account number. I have never entered into any kind of contract, agreement or covenant with RD. I have never sent them an order form or letter. They never received a single piece of correspondence from me until I sent an email to their customer service department (linked to the main RD website) asking for the bill and the account to be cancelled. I am awaiting a response.
Reviewed April 6, 2008
So far they have not sent this to collections or damaged my credit, but I want to resolve this before that happens!
Reviewed April 5, 2008
I ordered a subscription for $10.00 and paid it. Kept sending me a past due notice. Now they sent me a book that said free gift, now I'm getting a bill for $27.12. I read the complaints about Readers Digest doing the same thing to others, so I'm reporting this before it gets out of hand.
Reviewed April 3, 2008
I'm afraid of an unpaid bill getting reported to a credit bureau. This plain is not right and is criminal.
Reviewed April 3, 2008
My husband was sent an issue of Reader's Digest which we had never ordered before. Now we continue to receive bills telling us to pay for our subscription. It doesn't tell you how to cancel. There's no telephone or email address. Just the stub to send in to pay the bill.
Reviewed March 30, 2008
Just irritated
Reviewed March 30, 2008
I received a magazine from Reader's Digest and a few days later, received a bill. Have no idea where this comes from but, I'm not paying or nor am I interested in the subscription. This is absolutely ridciulous, once I read all the complaints with Reader's Digest and thought it was pretty good magazine, now I'm having to think twice. Good luck with getting someone else...not me and I hope that that someone else calls you out on this ridiculous behavior. I will be calling the 800 # first thing tomorrow morning.
And to think they put no contact information on the invoice...no wonder!
Reviewed March 26, 2008
Last year I did not renew my subscription. I no longer wanted to receive the magazine. I received what looked like an overdue bill stating the following: The second issue of your Readers Digest subscription renewal has recently been sent to you. Our records show that your payment has not yet been received. But we feel certain that this is just an oversight on your part. Please settle your account today so that we can mark your account paid.
I thought maybe I renewed and just didn't remember. I have excellent credit which is very important to me so I went ahead and paid it. This year when I got a renewal order in the mail I DID NOT RENEW. Today 3/26/08 I received another Reminder Bill stating the same thing I quoted above. It appears to me a underhanded way to sell magazine subscriptions.
The only damage was a tiny amount of the renewal price. I don't think a company should be allowed to send out fake overdue bills to get people to buy something they don't want.
Reviewed March 23, 2008
I ordered a Christmas tape and that was all I wanted. They have sent other tapes and I have returned them and do not want them. Yet they keep sending me bills and I refuse to pay for something that I do not have. I am going to have my son file with the Attorney General Office of Consumers Affairs of Michigan. My daughter has returned the tapes by going to the Post Office, being shipped directly from there.
They have threaten to send this to a collection agency.
Reviewed March 23, 2008
I am being billed for a reader's digest subscription which I did not order nor I have received any magazines. My subscription expired in the Fall of 2007. I am being threated with late payments request. I would appreciate if someone could stop this action.
At this point in time no damage unless they report it to the credit bureau for lack of payment.
Reviewed March 23, 2008
They are using our Florida address, We are in Florida only Jan, Feb, and Mar. We have missed lots of months.
Reviewed March 17, 2008
I received a bill for 12 issues of reader's digest that was never ordered by my wife or myself. I wrote letters with copies (kept original) to the 2 addresses that I found on the billing. I asked for a reply as this took place on 03-17-08.
Reviewed March 14, 2008
Like everyone else I have recieved a magazine and 2 bills now. I have never ordered nor do I want to subscribe to this magazine.
Reviewed March 14, 2008
I started receiving magazines, and then received the 10 dollar renewal bill like everyone else. I never signed up for a subscription as far as I know. They say I signed up online somehow. Very sneaky that RD. I called customer service and cancelled my subscription, I asked for a confirmation number and she said they don't have those. I would just have to trust her and know that it was being cancelled.
Reviewed March 12, 2008
My father who is 85 years old and lives with me showed me a bill that he says Reader's Digest keeps sending him. The bill shows the amount he owes for a subscription renewal. My dad told me that he did not renew it. I emailed Reader's Digest, and I was told that he did agree to these auto-renewal terms at some point. The email went on to explain all the benefits of this auto-renewal, but to me it just sounds like a Con Job diguised as a great service to our readers!
I would like to refer this incident to those nice employees at Reader's Digest who so politely pointed out that it is the consumer's responsibility to investigate everything thoroughly. Well, that sure sounds good, but hey, it ain't working. Sounds like someone at this company (maybe the overpaid CEO's) need to come up with a better plan, because this plan is not effective. It is not working!
So blame the customers, sure--takes the heat off all the dysfunctioning employees at Reader's Digest--the ones who designed this poor plan or should we say: the crafty hoodwinker's who came up with this clever idea to confuse customers into renewing a subscription they may not want. Well, I nor anyone in my family will EVER read Reader's Digest again!
Reviewed March 10, 2008
First, I received a magazine in the mail from Reader's Digest. Then, I received a bill. I sent the bill back and wrote on it that I never ordered this magazine. Then I received a reminder bill!
Reviewed March 5, 2008
I am receiving bills, but my present subscription is a gift. Please stop sending bills.
Reviewed March 4, 2008
I work for Readers Digest customer service, and quite frankly, this is all absurd. Customers don't realize what they are signing up for, but it is not our responsibility if they choose to not read the fine print. RD has very great customer service relations, and if people are complaining about not having a phone number, maybe they should check within the first 20 pages of the magazine. Also, when you call to complain to us, keep the cussing and the people threats to yourself, because it's annoying and disrespectful. They train us well to handle every situation, and the second the words "I did not order this" comes out of your mouth, we will either send you a postage paid return label, or clear the charge. Also, if you claim to pay and we don't credit the account, we simply ask for the date your bank account or credit card was charged and make an adjustment. If you said "I sent that back", we will clear the charge without requiring proof. You tell me another company that takes the word of the customer like we do! Readers Digest is doing nothing illegal, or we wouldn't still be in business!
Reviewed March 4, 2008
I ordered Reader's Digest for one year, but after the year we kept getting the magazine and kept getting a bill. We tried to get a hold of them to cancel but could not. This happened two years in a row; by this time we were not even looking at the magazine anymore. The third year the same thing, then my wife investigated and found out we were getting bills stating we were overdue, and free gifts with early subscriptions. Got a bill stating we owed $17.98 because this was a continuous renewal, which we never saw before. They sent us 3 magazines, then stopped sending but continued to send the delinquent bill. We finally sent in a payment and told them to cancel our subscription. We never want to get their magazine or any product from them again. I am sure we have not heard the end of this. This is a bad organization!
Reviewed March 3, 2008
I have just received a bill for $10.00 from Readers Digest for a subscription that was not ordered. After reading a myriad of other complaints on your website, I was sure a scam is being unleashed on the consumer. I need a phone number since there is not one on the bill and the customer service department is not in the least bit helpful on-line. Please help stop this fraud and show RD for what it is.
I just sent the bill back saying I did not subscribe but am not sure that may work. Of course I am worried about credit rating.
Reviewed Feb. 27, 2008
I got an invoice that said I agreed to continuous renewal. They invoice just about every month but never tell you when the subscription is ending. They claim the info is on the address label. They do not dispute that it is not on the invoice. They claim they will send me the documents showing my agreement to continuous renewal. We will see.
Reviewed Feb. 27, 2008
I previously worked for Reader's Digest. They send out bills for products that aren't ordered. How they get your name in the first place is when you play sweepstakes. They try and send you a free mag in order to capture your interest, then if you do not reply after a certain amount of time, you receive a bill. It's dumb how they've got it set up. If you receive products not ordered, call them and let them know. You are not required to return magazines, but books are required to be returned. You may call to cancel at any time. RD would usually do anything to avoid the loss of a customer. They are snakes, and I am happy that I no longer work for such a place. Don't play sweepstakes, don't even bother with them unless you actually want the magazine. If you want the magazine and you order it yourself, they will provide most excellent service. However, if you play their games but do not order anything...that will not be the case. Use your better judgment, and if they send you any documents make sure you read all of the fine print because that is where they get you. As a customer, it is your responsibility to know what you are getting yourself into.
I know the RD phone number is impossible to find, so here is the Reader's Digest Canada #: 1-800-465-0780
Reviewed Feb. 26, 2008
I paid my bill in January and am still getting dunned for it. Also at one point in time, the expiration date was Sept/10. Now it reads '09. When I called the number I got off my bill, I was told that they assume I'll renew and that was why it was '09. What happened to the other year? These people really need to be investigated. Can you imagine how many times that a confused person might pay the same bill!
Nothing but sheer frustration!! I'm sending them a copy of my cancelled check and hope this will get them off my back.
Reviewed Feb. 25, 2008
I subscribed for 2 years, and chose not to respond to their bi-monthly renewal OFFERS, and offers of FREE gift subscriptions for friends and family. I think they use the people we list for a free year subscription, and then send them bills and harass them instead. Gee, THANKS A LOT. After about 4 months of throwing away renewal offers, I received threatening bills stating that I had subscribed to a continual renewal (so why would they send so many OFFERS of renewal then?) So they say my account is delinquent and ignored by my family. What a joke. I hope someone does something about this. I am going to proceed with a written complaint, and refusal to pay, and perhaps send them a copy of this list of complaints, which is more like a book.
Reviewed Feb. 23, 2008
I am writing concerning the same issues on your website regarding Readers Digest. Someone needs to look into their billing practices. There is no number to get a hold of them. I found the numbers on your site, and the customer care was awful. I feel sorry for the elderly who get confused easily.
Reviewed Feb. 22, 2008
I have not ordered Readers Digest but keep getting bills.
Reviewed Feb. 22, 2008
I, too, have started receiving Readers Digest that I NEVER ordered. I received a bill but no phone number is included on the bill. I tried to Google the phone number, and there is no phone number on the internet either. I wrote them to stop sending me the magazine, and instead they send me an email stating what a valued customer I am! Again, there is no phone number, and I could not respond to the email.
This will affect my credit. I will not pay a bill for something I never ordered.
Reviewed Feb. 22, 2008
I did not renew my subscription with Readers Digest. They have sent three issues I have not asked for.
They are threatening to turn this matter over to a collection agency if I don't pay now.
Reviewed Feb. 22, 2008
I took advantage of an offer in November to extend my subscription for one year and get four free. Now I get a bill to renew March '08 and am told offer was for one gift subscription--NOT my own. They are unable to fax me the ad so I can see the fine print. Ad was misleading, deceptive and so far beneath Reader's Digest's former reputation for integrity that it's hard for me to believe it.
Paid $17.98 for a year extension as Preferred Subscriber that I am not getting.
Reviewed Feb. 21, 2008
I received a copy of Reader's Digest Condensed Books and paid for this issue. A 2nd copy came, and I returned it and canceled my subscription. Then a 3rd copy came, and I returned it and again notified them that I was canceling the subscription. I have not received credit for the return and keep getting bills and notification that I will be charged an additional $1.75. The bill was to be paid two days before I received it. I sent an e-mail but got no response.
Reviewed Feb. 12, 2008
I ordered one condensed book and paid for it. More came. I returned them unopened. When bills came, I returned them with canceled written across. I have also written asking to cancel. They are also sending the monthly/bimonthly magazine, which I never ordered. I keep sending them back and keep getting more. I just received another Notice of Delinquency with the threat that they will take additional steps to recover the debt. No phone number is available. The instructions on the back indicate to write to them. That doesn't do any good.
With my present job, any adverse action such as garnishments or liens must be reported to FINRA (formerly NASD). This has the potential for suspension of my producers licenses, which would therefore cause me to take a leave from work until it is resolved. This is unacceptable. I am tired of being the patsy for companies operating like this. I have always been so afraid of them taking the steps that I pay what they want. But it doesn't end there. I need this to stop. They need to acknowledge what I have sent back, what I have already paid, and that I do not want any of it.
Reviewed Feb. 12, 2008
I have been a subscriber to Reader's Digest for a few years. Last month (Jan/2008), I received a 'free' issue (which, as a subscriber, I already had). This free issue came with a Welcome to the family greeting, and also Thank you for your order accompanied, of course, by a bill. Like most of the people who tried to contact them on the net, I didn't find a way to write to their Customer Care service. Now it's February and I just received 2 issues: one for my actual subscription and the 'unwelcomed' extra issue.
Reviewed Feb. 12, 2008
I have received bill after bill for Reader's Digest - and I've written on the bill that I paid for my subscription on Sept.15,2007 with check #___ for $9.98. The bill is for $13.98. They ignore my reply and send another bill. I would like to cancel any order for Reader's Digest and ask them to stop bugging me. They haven't sent a magazine in months so I don't understand what they want me to pay for at this point.
Reviewed Feb. 11, 2008
Readers Digest sent me a book which I didn't order for $29.95. Recently they have sent me another book in the mail, then a couple days ago they sent me two letters warning me about attacking my credit if I don't pay! I will never order anything from them again.
Reviewed Feb. 11, 2008
Readers Digest sent me a book which I didn't order for $29.95. Recently they have sent me another book in the mail, then a couple days ago they sent me two letters warning me about attacking my credit if I don't pay! I will never order anything from them again.
Reviewed Feb. 11, 2008
Ordered a Reader's Digest subscription and paid for it online the minute I got the bill. Then I started getting bills for a gift subscription that I never ordered. I have now written 5 times with no response. Maybe a class action law suit is the next thing. I am furious that I keep receiving these bills.
Stress, time away from work to write letters, postal fees, etc.
Reviewed Feb. 9, 2008
I have gotten repeated bills for something called, Worlds Most Beautiful Melodies. I did not order this and would appreciate if the bills would stop coming. I will probably never do business with them again. I have sent bills back with DID NOT ORDER written on them. They must ignore these.
Reviewed Feb. 8, 2008
My mother recently moved into a Seniors home, and my brother has been given Power of Attorney to handle her affairs. The most outstanding and obvious was the incredibly large bill that had accrued with Readers Digest and Readers Select, an off shoot of their company. Harlequin books were also part of this. My complaint is this: Over the last year or two, mom lived alone and we thought handled her financial affairs in a timely manner. Well obviously that wasn't so. She had been having mini strokes, and enormous bills have been accumulating. I guess my point is, although she was making small payments whenever she had the awareness of mind to make them, many items weren't being paid for, and the bill was allowed to grow and grow. I know these companies want to sell, sell sell, but when an account for books reaches say $500.00, it's obvious that the account isn't being kept up to date. Why wouldn't they cut things off sooner? The enticement as well to accept free gifts with orders and to qualify for sweepstakes is simply wrong!
My mother isn't the only one who has gotten into this situation. I know of other elderly people who continue to receive these books and packages from Readers Digest. I believe they are being taken advantage of. They are being kept in business by the naivete of seniors--many living alone who love to receive mail, look forward to promises of this and that.. All many of them have is their Old Age Pension or Security and they're spending hundreds of dollars on books and merchandise they don't really need; and the companies are allowing it to escalate.
One other point: these companies do not communicate within, so you can end up talking with a dozen different people at different numbers, and addresses. Bills and threatening letters continue to come even after you've spoken with parties to resolve the matters. My mother has racked up bills for merchandise far beyond what she is capable of paying. She has no means with which to repay, and she is being threatened by collection.
Reviewed Feb. 8, 2008
They sent me a BILL for $10 for a subscription I never ordered! I can`t even find the phone number to call them and tell them I never ordered it.
What a terrible company! I was severely panicked that someone had stolen my ID and didn`t know what to do. I was in a panic and almost passed out! I finally found this website with a phone number but they`re closed, so I have to wait to call. I can`t sleep and it`s got me TERRIBLY upset!
Reviewed Feb. 6, 2008
I received an invoice from Readers Digest for a magazine that I never ordered. I have returned every invoice with a note on it saying I have never ordered this magazine and take me off your mailing list. I have received 3 invoices to date and each one was sent back with this note. I finally found a phone number to call and spoke to someone named Rob (no last name) and I told him to stop sending me these invoices. I hope this will stop them.
No damages expect stress about not having this affect my credit report
Reviewed Feb. 5, 2008
My subscription ran out December of 2007. I never renewed it, however, in January of 2008 I received a magazine with a renewal bill. Since there was no phone number listed I wrote a letter telling them to get my name off the list. In February I received another bill. This time I searched for the phone number online and found this website. THANK YOU for the number and now that I know what others are going through I am mad! So I called and gave them my concerns and I was given a name, employee number and a cancellation number. However, I fully expect to receive another bill next month and I will not take this! If I have to I will seek out a tort lawyer.
Reviewed Feb. 2, 2008
Last week, in the mail, I received a readers digest bill. I had never ordered any and never will. I ignored it and they sent me another bill. There is no phone number, e-mail address, or any way to contact them. Readers digest is a big scam. My credit score is excellent, and I don't want it to be ruined because someone wants to send me something I didn't order.
Reviewed Feb. 2, 2008
I received a bill for $10 but I did not order Books or any other thing from reader's digest.
Reviewed Jan. 29, 2008
I received a bill in the mail for $42.07 for something that I did not order from Reader's Digest, I guess it must be a book or magazine. I actually got them on the phone. They told me that they can suspend my subscription for 30 days. I did not receive anything from them. I don't understand why such fraudulent acts are allowed to continue.
Reviewed Jan. 28, 2008
I have never been a fan of Reader's Digest nor will be in the future. I have started receiving bills from Reader's Digest in the amount of $15.00. I called and explained the problem. The customer service personnel I spoke with advised that they are aware of this issue, and the order to the subscription under my name took place on line. She has also confirmed that it is not the company's interest to be involved in such a scam, but she failed to point out that the company is currently not making any effort to resolve the problem.
I am very much concerned about identity theft, and such companies like Reader's Digest are not in a position to protect themselves from this kind of scam. The problem points directly at the company itself.
Reviewed Jan. 25, 2008
I received 3 of the same Reader's Digest magazines that I never ordered.
Reviewed Jan. 22, 2008
I ordered a 12-month Reader's Digest subscription in the amount of $10.00, as advertised, in September 2007 and wrote a check for same, dated September 20, 2007. My bank account indicates that my check was processed on September 26, 2007. Although I am receiving magazines on a monthly basis, I am also receiving past due notices. I am very concerned as to how this might affect my credit.
Reviewed Jan. 20, 2008
I subscribed and paid for a 12 month subscription for $13.98 as of 05/2007. This was a 'renewal' subscription which I was led to believe would not increase in price. I have received numerous renewal bills since that time which I have ignored because my subscription was not up yet. However, I have just received a bill in the mail as of 01/2008 saying that my subscription is up, and I owe $15.98. Under this continuous renewal service, each year they continue our subscription unless we tell them to stop.
Due to the increase in price, I have sent back one of the bills saying PLEASE CANCEL, but am still receiving 'FINAL REMINDERS'. I no longer wish to subscribe to this magazine--and like every other reputable magazine, if my yearly subscription is over and I have not paid for renewal, they should take the hint and stop sending me reminders. One question: if I renewed in 05/2007 for 12 months, how is my subscription up 7 months later?
Reviewed Jan. 13, 2008
I received a Reminder Bill for $10.00 dollars, for a subscription I never requested. That I remember, I did not request, or I have never received any magazine. I want to unsubscribe.
Reviewed Jan. 11, 2008
I did not order this merchandise from Readers Digest, as I am a nursing student and do not have free time to do anything but study nursing subjects. I, therefore, do not intend to pay for anything for which I did not order.
Reviewed Jan. 11, 2008
In October 2007 I sent for and received a book from Readers Digest from an advertisement that said I could either receive more books periodically or cancel my subscription within 30 days. If I canceled I could keep the book. I wrote to them canceling the subscription because the book they sent was not to my liking, and I put the book into recycling. I then received a second book and a bill. I wrote and told them that I had canceled the subscription. They wrote back, asking that I return the book. I asked for a return prepaid authorization, received it and returned the book. On January 11, 2008, I received a dunning letter from Readers Digest for the original book. I do not intend to pay this now or ever, and if they cause any damage to my credit score I will have to sue them in federal court.
So far, I've had no damages other than annoyance. I have read about 50 other complaints on your website about similar complaints about this vile company.
Reviewed Jan. 11, 2008
They have sent me many notices about my account being past due - delinquent--and that I can prevent being turned over to the collection agency if I pay. WELL, I've paid. I sent a check to them on 12/17/07, and as of today 1/11/08, they're still sending me notices. The notice I received today is dated 1/1/08.
PLEASE get these people out of business if they're going to continue this junk. I looked up how to contact RD; they don't won't to be contacted obviously since they don't have a phone number. Isn't that ridiculous after all the years that people - even like me have supported them? Now I don't want any part of them.
Reviewed Jan. 9, 2008
We received yet another false bill from Reader's Digest. It stated: Recently we wrote to remind you that your Reader's Digest subscription would continue under our Continuous Renewel Service unless we heard from you otherwise. As promised we have sent the attached bill that reflects your guaranteed Preferred Subscriber Discount of 49% off the annual cover price. Prompt Payment Bonus-Pay your bill today and give a gift subscription free. (See enclosed Certificate) We were never sent a Continuous Renewel Service letter. In May of 2007 we had received a bill from Reader's Digest for a subscription that we had not agreed to. This bill claimed that we would be sent to collections if we did not pay it. I paid for the subscription thinking it was a bill that we had not paid previously. I also asked Reader's Digest to cancel our service and that we would no longer be ordering anything from them. A few days later we started receiving their magazine. I then knew that they had scammed us.
We paid for the above subscription thinking that we had to. The amount was for $15.98.
Reviewed Jan. 8, 2008
i never have agreed to get magazines from them and I'm getting this bill for 10 dollars at my old address and I am not getting magazine and don't want any. I just want this to go away.
Reviewed Jan. 7, 2008
Payment was overdue. Online charged me twice the bill I received in the mail. Thinking maybe it was correct and the bill in the mail wasn't correct I paid $99.47 and cancelled their services. I received an email that payment had been made and it was deducted from my online checking account. Today it was AGAIN deducted from my checking account so now Reader's Digest has illegally collected $198.94 from me. the bill I had initially received in the mail, from their collection agency was $44.47.
Reviewed Jan. 4, 2008
Here is a copy of a letter I sent to Reader's Digest. They said I could get in touch with them through www.readersdigest.com which came back as undeliverable. They are threatening to turn us over to collections.
"This is our THIRD response to your negative and threatening letters. We DID NOT order any books from you, nor have we ever received any books from you. Please send me a receipt and tracking number verifying the delivery of the book, World's Best Reading. We have been receiving Reader's Digest for over 58 years and because of these harassing letters, have cancelled our subscription. We DO NOT owe you money nor have we ever consented to a book subscription. I am also forwarding this letter to the Department of Consumer affairs. Please clear this bill immediately or send proof of shipment and receipt of shipment."
Reviewed Jan. 3, 2008
My husband received two shipments for Select Editions through Reader's Digest, neither of which we ever ordered. We would never join this program. It is just not a product we would read. We disposed of them, as we never ordered them. I then got an invoice for both @ $26.78 each! I sent the invoice back inscribed with a note that we didn't order anything, we won't pay, and please cancel the subscription. We then received a cancellation notice, and it showed they credited one $26.78 amount back, but we still owed for the other one. I said I don't think so and called Reader's Digest personally. Their website is hard to naviate, but you can find their toll free # by clicking on Customer Care, then under the heading Magazines click on Billing. You can then click on the Toll Free # link. This is for their magazine. It's 800.304.2807. But since my issue was with Select Editions, I was transferred to 800.463.8820.
Once I waited 20 mins and someone finally came on the phone, I let her know I would not be paying for something I didn't order. She then said they would zero out my balance and we'd owe nothing, and to keep the books as a free gift. Interesting, that's what the outside of the box said that the books came in. It's a total marketing ploy. They know that a certain percentage of people will do just what we did, call and complain. For those, they make the bills go away. But another certain percentage will think they did order it at some time, even though they don't remember it, and will pay the bill. The final group will be those who actually like the books or magazine, and subscribe to it. It's wrong, and it's probably illegal. But they weren't going to take advantage of this gal and her hubby!
Reviewed Dec. 31, 2007
I am receiving bills under two different numbers. I've asked Readers Digest to consolidate the two subscriptions. I keep getting bills under two accounts asking for renewal. I paid $13.98 on June 5. Please advise.
Reviewed Dec. 31, 2007
I received a book in the mail with no information. About a week later they sent a bill for $41.96 for an awful diet book that I never ordered or read. I had to search online for a phone number because they didn't want to hear what I had to say. I always thought of them as a reputable company, but now they seem like one of the dirtiest companies out there.
Reviewed Dec. 31, 2007
We also have subscribed to Readers Digest for 30-plus years. The last few years we have had nothing but trouble. We always have some kind of billing problem. This time last year (2006) they offered the discount gift subscription, with discount rate offered to us for buying the gift subscriptions. They started sending us a bill way before it was time to renew. Someone even called at our house asking about renewing the gift subscriptions! My Mom had passed away since last year, and now I am now longer working due to health, so we really can't afford them. The guy on the phone was very nice and said he would take care of it.
Well, lo and behold, today I got a bill for just our subscription for $24.98! They have tried for the last several years to get that price out of us! I always tell them when they call that it is too high for their magazine, then guess what, they offer it for $9.98! Well, I say if they can offer it for that, then that is what it should be to everyone, and not just because you complain! Unless we get an incredible change of heart we won't be subscribing to Readers Digest again!
Reviewed Dec. 30, 2007
I keep getting a bill from Reader's Digest saying that I ordered something called, Autumn Blue. I have no idea what this is and I did not order it. I did subscribe to the magazine, but no more. There is no phone number for me to notify customer service. I did send a note on the first bill, but now I am getting a bill threatening to turn me over to collections.
I do not want this to damage my credit rating.
Reviewed Dec. 26, 2007
Received a letter stating I had won an $80,000 cash prize and needed to contact Brian Miller at 1-204-952-2741 to activate my file. Enclosed was a check for $2,940.67 from the Prize Award Financial Account Department to assist me in financing my international clearance fees to process my prize. When trying to call the telephone number supplied, a message said the call was unavailable at the moment and to try again later. There was also a number listed to call for complaints: 1-204-951-1261. That number worked; however; it was a voicemail line that stated there was no more room to record new messages.
I have not attempted to cash the check but have been trying to contact my so called agent by phone.
Reviewed Dec. 24, 2007
I was offered 2 complimentary gifts CD's . I was asked to chose which CD's I wanted as a thank you for my subscription. Time passed, and I received my CD's; there was no invoice or bill attached. One week later I was billed $155 for the "gifts". They charged over $70 for each CD that you can buy in a store for $15. I contacted them and was told to send them back. I sent them guaranteed delivery, paying the extra for insurance and all as I am sure this will not go smoothly.
Waiting to see. Canceled existing subscription and waiting for reimbursement and reversal of billing
Reviewed Dec. 19, 2007
By post card I was offered a free book. I received it. Now they are sending me a bill for $26.74 on what is some account and they are threatening legal action if I do not pay for a free book. I want to just cancel.
If they proceed with legal action, I shall be tempted to return with legal action for millions of dollars for illegal action against me!
Reviewed Dec. 19, 2007
I have not subscribed to Reader's Digest for several years so I do not understand why they would send me a bill. I did pay for it at the time I was subscribing.
Reviewed Dec. 19, 2007
We renewed a subscription under my wife's name, Rosemary, for $10.00 In August, 2007. We have received a past due notice every month, with the last bill dated December 29, 2007 marked Final Reminder. There was never any phone number listed anyplace on the bill, so in the past we would return the bill with a letter saying that bill had been paid. After receiving this Dec. 29th bill,
I found a Customer Service number of 800-304-2807. I was told that my subscription was indeed paid up, and the bills that we have been receiving were not bills, but a marketing letter.
This is extremely irritating, because there is nowhere on the bill that indicates that it is anything but an actual bill, with a return envelope enclosed.
I have found through this website, that the address on the bills we received is not the actual address of Reader's Digest.I am very disturbed that an old, formerly respected magazine would resort to such scummy tactics and rip off unsuspecting honest people that pay their bills when due. While we never suffered economic damage from this, we were fearful that our credit rating would be damaged.
These people should be given a cease and desist order, and made to send an apology to their long time customers.
Reviewed Dec. 18, 2007
I received a bill with no phone number and no address to return the bill too. I did not order a Reader's Digest Magazine. There is no phone # to try and call or reach someone.
Reviewed Dec. 16, 2007
I received a bill for a subscription I did not renew. They even called my home and asked me to renew and I told them I was not interested. I could not find a telephone number on the statement to call about the bill.
None so far, just concerned about them taking action.
Reviewed Dec. 14, 2007
I have received a bill from Reader's Digest for $27.64 for a book that I did not order or receive. I have always returned their unsolicited merchandise. The last bill that I got was from their Collection's Agency. What can I do?
Since this is from their collections agency, it might have been reported to the credit bureau, which will damage my credit history (one that is already not the best!)
Reviewed Dec. 9, 2007
I have received a bill for $57.96 for a subscription I did not order for myself and my son. I called months ago about when his subscription expired and was told that he was paid up until 2012. I also understood mine was paid up but not for that long. So I know I never ordered this product. I have been giving him it for a gift at Xmas for years but evidently, somewhere, the orders were placed by us both so we had no reason to resubscribe. And I can't find an 800 number to contact Reader's Digest anyways.
Reviewed Dec. 8, 2007
I received an issue of "Everyday with Rachael Ray" in the mail. I never ordered it, nor would I order it. I don't spend my hard-earned money on magazine subscriptions! Two days later I received a bill for a subscription I never ordered. Of course, when I tried to phone them and find out how they received my personal info, no phone number was to be found. This is so ridiculous! I've read about 100's of other complaints from other people who have been victims of this company. Why is no one doing anything about this?
I plan on contacting this company on Monday, and we'll see how this is handled. Currently, they say I owe them $15.00, and I'm not paying for a subscription I did NOT order! They need to be reprimanded or fined for their irresponsible business practices.
Reviewed Dec. 7, 2007
I have received a delinquent bill from Reader's Digest, asking me to pay about twice what I used to pay, like $10 for a year. Unfortunately, I was too busy to track what I have done. But, I know I always only buy things for the right price. After I read the complaints then I realized what they have done in the past. Yes, I have respected them as a good old USA company. But, no more. I'd tell my friends not to get anything from the Reader's Digest.
I was afraid they will send me to a collection agency. So, I paid them whatever they asked for. If they do the same trick again, I am prepared.
Reviewed Dec. 3, 2007
I ordered a subscription from Reader's Digest back in September for $10.00, which was paid, and yet here it is almost 2008, and they are billing me for it still. Several bills have been sent to me. I even have verification that the check was cashed. Now the current billing statement that they sent is for a magazine subscription renewal for 10.00. Now if I had not been keeping up with my business, then I would have paid for 12 more issues that I do not desire. The tactics that are being used today are incredulous. Lastly, if anyone wants to express their grieviances to these folk, then go to http://www.rd.com/customercarecenter/.
Reviewed Nov. 29, 2007
Soon after, her mother received what looked like a bill for 74.88, marked new order renewal form. In very very small print at the bottom, it said not a bill, but it sure looked like one, and her mother thought they were asking for money.
The address was NOT Readers Digest but PBM 749, 1350 E
Flamingo Rd Ste 138 Las Vegas NV 89119-5270. Apparently this is a subscription/collection service. We tried the phone number on the document
(1-888-301-3483) but got a recorded message saying their phone-mail was full and could not accept any more messages. Then a curt goodbye and a hang-up.
Like the other complainants regarding Reader's Digest, we could find no phone or e-mail number on the original order or their website. Only by going to your site were able to get a number and call about this problem--and to cancel both subscriptions.
If it wasn't a bill, why was it sent? And why to my wife's mother's address instead of ours? Sounds like someone is releasing private information to the wrong people!
Reviewed Nov. 25, 2007
I received a invoice for $10.00 on a subscription that I did not order and do not want. There is no phone number listed to be able to dispute this bill. This is unbelievable. I always thought Reader's Digest was an outstanding company but it is plan to see they too are just in it for money and not the Readers.
Reviewed Nov. 19, 2007
I will billed for a renewal to my subcription on November. 6th that I did not order. The renewal notice even went to far as to say that I had recieved my first issue of the renewal when my subscription does not even expire until December of this year.
If they do not cancel this renewal notice I could be sent to collections for this debt.
Reviewed Nov. 18, 2007
I returned "Foods that Harm and Foods that Heal" because I already had purchased the book previously from Reader's Digest. I did not discover this until after I paid for the second copy. I have not heard nor received a credit on my account. I also have been unable to find how to even communicate with their billing department. Help!
Reviewed Nov. 15, 2007
I have been billed for a Readers Digest magazine renewal that I never signed up for and/or never agreed to. One would think that if a renewal form arrives, and payment is not sent, then the person no longer wants to continue with the subscription. They contend that three issues were sent, and now we owe for them; if they wanted to send three issues then that was their decision, but I had no part of it.
Received notice that the account is gravely overdue.
Reviewed Nov. 5, 2007
I received a Readers Digest bill that said seriously overdue for an item that I already paid for. I was supposed to receive one free gift subscription, which the recipient has never received. I feel I paid two bills because of the seriously overdue notices that kept coming. Once I read the very similar complaints on this website I realize this appears to be a lure to get people to subscribe or think they did subscribe and are now responsible to pay the bill.
I am an elderly man, 83 years of age. I don't understand issues as well as I used to. My daughter phoned the Reader's Digest customer service, the number which is not posted anywhere on any bill but was found online. The representative told me to call back later because she could not gain access to the information because her computer was down. I asked for her to call me back or transfer me to another representative, and I was told that was not possible.
I am not sure but I feel I paid twice for this subscription. Feel that as an elderly customer I was taken advantage of by receiving a bill for something that was never ordered. The billing is deceptive and the customer service department is almost impossible to reach. I feel this is a scam or as close to a scam as you can get.
Reviewed Nov. 5, 2007
I entered a sweepstakes with Reader's Digest and was offered a free Disney Book and another free gift. Along with the free book, two others were sent to look over. No invoice or any other information was sent. Thanks to your site, I was able to find a phone number. The number I called was not the department I needed, but they did connect me to the department I needed. I am writing this shortly after I spoke to someone there.
It is very hard to contact the Reader's Digest for any reason, so I thought that since I was able to contact them through this phone number I would pass it on to others who may be in need.
Reviewed Nov. 4, 2007
I renewed my Readers Digest subscription and ordered a free subscription for another person for the special price of $13.98. My check was written July 15 and cashed July 25. On Nov.3 I received my Reader's Digest, a bill for $15.98, and a notice that they had not received any payment and that I had not taken advantage of the Free Gift Subscription. They are asking for payment of $15.98 and for me to fill in the name of the gift recipient. There is no telephone number to call listed anywhere on the bill. The statement says that I have until Nov. 15 to take advantage of this offer. My gift subscription for someone else has not been received as of today,Nov.4. This payment was made in July!
Reviewed Oct. 22, 2007
Received a Readers Digest book on perusal. Package was open and invoice with instructions about returning it were missing. I may not want to keep this book but feel I am being hustled into a situation where I will be behind payment or some such nonsense. I want the appropriate billing material sent as soon as possible. What can be done?
Reviewed Oct. 21, 2007
Received a $17.98 payment due letter from Readers Digest, and I do not remember renewing this magazine. Below the bill was written "By failing to pay the sum of $17.98 now seriously overdue, in regard to several issues of a magazine mailed to the the above address, we must assume that that there is no doubt that you owe the amount shown on the attached bill. It is our responsibility to collect.Take notice, we are giving you this last opportunity to make payment to us. So that we may both avoid unnecessary expense, we strongly urge you to MAIL YOUR PAYMENT TODAY in the enclosed reply envelope." What do I do? This is rather nasty language from the magazine. Is this a scam?
Reviewed Oct. 14, 2007
I subscribed to the magazine in August 2007. Within a couple of weeks I started receiving abridged books without having asked for them. I received another last week along with a bill. I never asked for, nor in any way agreed, to receive or pay for them.
I send their customer service an e-mail this morning informing them that I did not want them. I stated I would be more than willing to return them at their expense. I also canceled my subscription to the magazine.
Reviewed Oct. 13, 2007
After subscribing to Readers Digest for more than twenty years, I decided to cancel. I have not been happy with the issues these last few years.
I haven't received a magazine for close to a year, however, I am still receiving bills saying I owe for my subscription.
Reviewed Oct. 13, 2007
I used to love Readers Digest. I recently received a FREE book in the mail from them. I thought, "wow, what a kind gesture". A few weeks later I received another FREE book. I'm thinking that this is the best company ever!
But now I'm getting past due notices for the FREE books that were supposed to be a complimentary gift. There was NEVER a statement attached to the boxes stating that I owed any money for the books.
Like many of the people on this site, I too had a VERY difficult time getting a phone number to call and tell them I WOULD NOT pay for something I did not order. Persistence paid off I GOT A NUMBER!!! 800-334-9599.
Reviewed Oct. 5, 2007
Annoying bill that I cannot fix on own. Need to keep my credit hx good. How can I get rid of future correspondence and harrassment, with them knowing my address, etc.? I don't know how they got ahold of me for something I've never subscribed to or if it's legitamate.
Reviewed Oct. 5, 2007
I entered a contest sponsored by Readers Digest. Suddenly, they are sending me books and CDs I never asked for. Sending in a complaint is difficult. Each item and request for payment originates from a different address and different state. I've also noticed that there is no consumer affairs' portion on their website. No doubt that is by design. a
Reviewed Sept. 26, 2007
Sometime during last year (2006) i sent the final payment to Reader's Digest and a note to stop sending Reader's Digest products. So far for the year 2007 I have been recieving magazines periodically. I have also recieved a bill for $19.98. I have sent a check (#1532 for $20.00) on Sept. 18. I have so far recieved four notices for threatening me for payment. What can I do?
Reviewed Sept. 26, 2007
I received a renewal and free subscription offer in the mail. I sent in my renewal months ago and the free subscription. I signed up a man who is in prison. He never received the subscription, and I am still constantly receiving final notice renewal notices. What happened to my renewal and money?
Reviewed Sept. 23, 2007
I received a book, I didn't order, that said a gift for you on the outside of the mailing box. A couple weeks later I received another book,I didn't order, with it was a bill for $27. I can see no way to contact them about the problem. I will not pay them as I had the same problem a few years ago but at that time I gave in and paid for something I didn't order.
Reviewed Sept. 21, 2007
On July 12,2007 I sent to Reader's Digest a check in the amount of $10 for a year's special price. I am pre-sently receiving my issues. There was a mistake on a renewal subscription price of $24.98. I do not wish to renew this magazine service now; especially at this higher rate. Somehow Reader's Digest optained my E-mail address, which I never provided with my initial of this magazine.
Reviewed Aug. 16, 2007
I received a bill for something I did not order, I later found out it was books. Thanks to your web site I was able to find a phone number and contacted a person who cleared up the problem. I also forwarded your website to Reader's Digest's PR. person!
Reader's Digest Company Information
- Company Name:
- Reader's Digest
- Website:
- www.rd.com