
Reader's Digest Reviews
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About Reader's Digest
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Reader's Digest publishes a wide range of magazines and books. Since 1922, the company has covered topics from health and wellness to humor and inspiration. Reader's Digest also produces special editions, themed collections and condensed articles.
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- Billing discrepancies reported
- Customer service issues
Reader's Digest Reviews
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- 4,880,395 reviews on ConsumerAffairs are verified.
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Reviewed April 3, 2008
My husband was sent an issue of Reader's Digest which we had never ordered before. Now we continue to receive bills telling us to pay for our subscription. It doesn't tell you how to cancel. There's no telephone or email address. Just the stub to send in to pay the bill.
Reviewed March 30, 2008
Just irritated
Reviewed March 30, 2008
I received a magazine from Reader's Digest and a few days later, received a bill. Have no idea where this comes from but, I'm not paying or nor am I interested in the subscription. This is absolutely ridciulous, once I read all the complaints with Reader's Digest and thought it was pretty good magazine, now I'm having to think twice. Good luck with getting someone else...not me and I hope that that someone else calls you out on this ridiculous behavior. I will be calling the 800 # first thing tomorrow morning.
And to think they put no contact information on the invoice...no wonder!
Reviewed March 26, 2008
Last year I did not renew my subscription. I no longer wanted to receive the magazine. I received what looked like an overdue bill stating the following: The second issue of your Readers Digest subscription renewal has recently been sent to you. Our records show that your payment has not yet been received. But we feel certain that this is just an oversight on your part. Please settle your account today so that we can mark your account paid.
I thought maybe I renewed and just didn't remember. I have excellent credit which is very important to me so I went ahead and paid it. This year when I got a renewal order in the mail I DID NOT RENEW. Today 3/26/08 I received another Reminder Bill stating the same thing I quoted above. It appears to me a underhanded way to sell magazine subscriptions.
The only damage was a tiny amount of the renewal price. I don't think a company should be allowed to send out fake overdue bills to get people to buy something they don't want.
Reviewed March 23, 2008
I ordered a Christmas tape and that was all I wanted. They have sent other tapes and I have returned them and do not want them. Yet they keep sending me bills and I refuse to pay for something that I do not have. I am going to have my son file with the Attorney General Office of Consumers Affairs of Michigan. My daughter has returned the tapes by going to the Post Office, being shipped directly from there.
They have threaten to send this to a collection agency.
Reviewed March 23, 2008
I am being billed for a reader's digest subscription which I did not order nor I have received any magazines. My subscription expired in the Fall of 2007. I am being threated with late payments request. I would appreciate if someone could stop this action.
At this point in time no damage unless they report it to the credit bureau for lack of payment.
Reviewed March 23, 2008
They are using our Florida address, We are in Florida only Jan, Feb, and Mar. We have missed lots of months.
Reviewed March 17, 2008
I received a bill for 12 issues of reader's digest that was never ordered by my wife or myself. I wrote letters with copies (kept original) to the 2 addresses that I found on the billing. I asked for a reply as this took place on 03-17-08.
Reviewed March 14, 2008
Like everyone else I have recieved a magazine and 2 bills now. I have never ordered nor do I want to subscribe to this magazine.
Reviewed March 14, 2008
I started receiving magazines, and then received the 10 dollar renewal bill like everyone else. I never signed up for a subscription as far as I know. They say I signed up online somehow. Very sneaky that RD. I called customer service and cancelled my subscription, I asked for a confirmation number and she said they don't have those. I would just have to trust her and know that it was being cancelled.
Reviewed March 12, 2008
My father who is 85 years old and lives with me showed me a bill that he says Reader's Digest keeps sending him. The bill shows the amount he owes for a subscription renewal. My dad told me that he did not renew it. I emailed Reader's Digest, and I was told that he did agree to these auto-renewal terms at some point. The email went on to explain all the benefits of this auto-renewal, but to me it just sounds like a Con Job diguised as a great service to our readers!
I would like to refer this incident to those nice employees at Reader's Digest who so politely pointed out that it is the consumer's responsibility to investigate everything thoroughly. Well, that sure sounds good, but hey, it ain't working. Sounds like someone at this company (maybe the overpaid CEO's) need to come up with a better plan, because this plan is not effective. It is not working!
So blame the customers, sure--takes the heat off all the dysfunctioning employees at Reader's Digest--the ones who designed this poor plan or should we say: the crafty hoodwinker's who came up with this clever idea to confuse customers into renewing a subscription they may not want. Well, I nor anyone in my family will EVER read Reader's Digest again!
Reviewed March 10, 2008
First, I received a magazine in the mail from Reader's Digest. Then, I received a bill. I sent the bill back and wrote on it that I never ordered this magazine. Then I received a reminder bill!
Reviewed March 5, 2008
I am receiving bills, but my present subscription is a gift. Please stop sending bills.
Reviewed March 4, 2008
I work for Readers Digest customer service, and quite frankly, this is all absurd. Customers don't realize what they are signing up for, but it is not our responsibility if they choose to not read the fine print. RD has very great customer service relations, and if people are complaining about not having a phone number, maybe they should check within the first 20 pages of the magazine. Also, when you call to complain to us, keep the cussing and the people threats to yourself, because it's annoying and disrespectful. They train us well to handle every situation, and the second the words "I did not order this" comes out of your mouth, we will either send you a postage paid return label, or clear the charge. Also, if you claim to pay and we don't credit the account, we simply ask for the date your bank account or credit card was charged and make an adjustment. If you said "I sent that back", we will clear the charge without requiring proof. You tell me another company that takes the word of the customer like we do! Readers Digest is doing nothing illegal, or we wouldn't still be in business!
Reviewed March 4, 2008
I ordered Reader's Digest for one year, but after the year we kept getting the magazine and kept getting a bill. We tried to get a hold of them to cancel but could not. This happened two years in a row; by this time we were not even looking at the magazine anymore. The third year the same thing, then my wife investigated and found out we were getting bills stating we were overdue, and free gifts with early subscriptions. Got a bill stating we owed $17.98 because this was a continuous renewal, which we never saw before. They sent us 3 magazines, then stopped sending but continued to send the delinquent bill. We finally sent in a payment and told them to cancel our subscription. We never want to get their magazine or any product from them again. I am sure we have not heard the end of this. This is a bad organization!
Reviewed March 3, 2008
I have just received a bill for $10.00 from Readers Digest for a subscription that was not ordered. After reading a myriad of other complaints on your website, I was sure a scam is being unleashed on the consumer. I need a phone number since there is not one on the bill and the customer service department is not in the least bit helpful on-line. Please help stop this fraud and show RD for what it is.
I just sent the bill back saying I did not subscribe but am not sure that may work. Of course I am worried about credit rating.
Reviewed Feb. 27, 2008
I got an invoice that said I agreed to continuous renewal. They invoice just about every month but never tell you when the subscription is ending. They claim the info is on the address label. They do not dispute that it is not on the invoice. They claim they will send me the documents showing my agreement to continuous renewal. We will see.
Reviewed Feb. 27, 2008
I previously worked for Reader's Digest. They send out bills for products that aren't ordered. How they get your name in the first place is when you play sweepstakes. They try and send you a free mag in order to capture your interest, then if you do not reply after a certain amount of time, you receive a bill. It's dumb how they've got it set up. If you receive products not ordered, call them and let them know. You are not required to return magazines, but books are required to be returned. You may call to cancel at any time. RD would usually do anything to avoid the loss of a customer. They are snakes, and I am happy that I no longer work for such a place. Don't play sweepstakes, don't even bother with them unless you actually want the magazine. If you want the magazine and you order it yourself, they will provide most excellent service. However, if you play their games but do not order anything...that will not be the case. Use your better judgment, and if they send you any documents make sure you read all of the fine print because that is where they get you. As a customer, it is your responsibility to know what you are getting yourself into.
I know the RD phone number is impossible to find, so here is the Reader's Digest Canada #: 1-800-465-0780
Reviewed Feb. 26, 2008
I paid my bill in January and am still getting dunned for it. Also at one point in time, the expiration date was Sept/10. Now it reads '09. When I called the number I got off my bill, I was told that they assume I'll renew and that was why it was '09. What happened to the other year? These people really need to be investigated. Can you imagine how many times that a confused person might pay the same bill!
Nothing but sheer frustration!! I'm sending them a copy of my cancelled check and hope this will get them off my back.
Reviewed Feb. 25, 2008
I subscribed for 2 years, and chose not to respond to their bi-monthly renewal OFFERS, and offers of FREE gift subscriptions for friends and family. I think they use the people we list for a free year subscription, and then send them bills and harass them instead. Gee, THANKS A LOT. After about 4 months of throwing away renewal offers, I received threatening bills stating that I had subscribed to a continual renewal (so why would they send so many OFFERS of renewal then?) So they say my account is delinquent and ignored by my family. What a joke. I hope someone does something about this. I am going to proceed with a written complaint, and refusal to pay, and perhaps send them a copy of this list of complaints, which is more like a book.
Reviewed Feb. 23, 2008
I am writing concerning the same issues on your website regarding Readers Digest. Someone needs to look into their billing practices. There is no number to get a hold of them. I found the numbers on your site, and the customer care was awful. I feel sorry for the elderly who get confused easily.
Reviewed Feb. 22, 2008
I have not ordered Readers Digest but keep getting bills.
Reviewed Feb. 22, 2008
I, too, have started receiving Readers Digest that I NEVER ordered. I received a bill but no phone number is included on the bill. I tried to Google the phone number, and there is no phone number on the internet either. I wrote them to stop sending me the magazine, and instead they send me an email stating what a valued customer I am! Again, there is no phone number, and I could not respond to the email.
This will affect my credit. I will not pay a bill for something I never ordered.
Reviewed Feb. 22, 2008
I did not renew my subscription with Readers Digest. They have sent three issues I have not asked for.
They are threatening to turn this matter over to a collection agency if I don't pay now.
Reviewed Feb. 22, 2008
I took advantage of an offer in November to extend my subscription for one year and get four free. Now I get a bill to renew March '08 and am told offer was for one gift subscription--NOT my own. They are unable to fax me the ad so I can see the fine print. Ad was misleading, deceptive and so far beneath Reader's Digest's former reputation for integrity that it's hard for me to believe it.
Paid $17.98 for a year extension as Preferred Subscriber that I am not getting.
Reviewed Feb. 21, 2008
I received a copy of Reader's Digest Condensed Books and paid for this issue. A 2nd copy came, and I returned it and canceled my subscription. Then a 3rd copy came, and I returned it and again notified them that I was canceling the subscription. I have not received credit for the return and keep getting bills and notification that I will be charged an additional $1.75. The bill was to be paid two days before I received it. I sent an e-mail but got no response.
Reviewed Feb. 12, 2008
I ordered one condensed book and paid for it. More came. I returned them unopened. When bills came, I returned them with canceled written across. I have also written asking to cancel. They are also sending the monthly/bimonthly magazine, which I never ordered. I keep sending them back and keep getting more. I just received another Notice of Delinquency with the threat that they will take additional steps to recover the debt. No phone number is available. The instructions on the back indicate to write to them. That doesn't do any good.
With my present job, any adverse action such as garnishments or liens must be reported to FINRA (formerly NASD). This has the potential for suspension of my producers licenses, which would therefore cause me to take a leave from work until it is resolved. This is unacceptable. I am tired of being the patsy for companies operating like this. I have always been so afraid of them taking the steps that I pay what they want. But it doesn't end there. I need this to stop. They need to acknowledge what I have sent back, what I have already paid, and that I do not want any of it.
Reviewed Feb. 12, 2008
I have been a subscriber to Reader's Digest for a few years. Last month (Jan/2008), I received a 'free' issue (which, as a subscriber, I already had). This free issue came with a Welcome to the family greeting, and also Thank you for your order accompanied, of course, by a bill. Like most of the people who tried to contact them on the net, I didn't find a way to write to their Customer Care service. Now it's February and I just received 2 issues: one for my actual subscription and the 'unwelcomed' extra issue.
Reviewed Feb. 12, 2008
I have received bill after bill for Reader's Digest - and I've written on the bill that I paid for my subscription on Sept.15,2007 with check #___ for $9.98. The bill is for $13.98. They ignore my reply and send another bill. I would like to cancel any order for Reader's Digest and ask them to stop bugging me. They haven't sent a magazine in months so I don't understand what they want me to pay for at this point.
Reviewed Feb. 11, 2008
Readers Digest sent me a book which I didn't order for $29.95. Recently they have sent me another book in the mail, then a couple days ago they sent me two letters warning me about attacking my credit if I don't pay! I will never order anything from them again.
Reviewed Feb. 11, 2008
Readers Digest sent me a book which I didn't order for $29.95. Recently they have sent me another book in the mail, then a couple days ago they sent me two letters warning me about attacking my credit if I don't pay! I will never order anything from them again.
Reviewed Feb. 11, 2008
Ordered a Reader's Digest subscription and paid for it online the minute I got the bill. Then I started getting bills for a gift subscription that I never ordered. I have now written 5 times with no response. Maybe a class action law suit is the next thing. I am furious that I keep receiving these bills.
Stress, time away from work to write letters, postal fees, etc.
Reviewed Feb. 9, 2008
I have gotten repeated bills for something called, Worlds Most Beautiful Melodies. I did not order this and would appreciate if the bills would stop coming. I will probably never do business with them again. I have sent bills back with DID NOT ORDER written on them. They must ignore these.
Reviewed Feb. 8, 2008
My mother recently moved into a Seniors home, and my brother has been given Power of Attorney to handle her affairs. The most outstanding and obvious was the incredibly large bill that had accrued with Readers Digest and Readers Select, an off shoot of their company. Harlequin books were also part of this. My complaint is this: Over the last year or two, mom lived alone and we thought handled her financial affairs in a timely manner. Well obviously that wasn't so. She had been having mini strokes, and enormous bills have been accumulating. I guess my point is, although she was making small payments whenever she had the awareness of mind to make them, many items weren't being paid for, and the bill was allowed to grow and grow. I know these companies want to sell, sell sell, but when an account for books reaches say $500.00, it's obvious that the account isn't being kept up to date. Why wouldn't they cut things off sooner? The enticement as well to accept free gifts with orders and to qualify for sweepstakes is simply wrong!
My mother isn't the only one who has gotten into this situation. I know of other elderly people who continue to receive these books and packages from Readers Digest. I believe they are being taken advantage of. They are being kept in business by the naivete of seniors--many living alone who love to receive mail, look forward to promises of this and that.. All many of them have is their Old Age Pension or Security and they're spending hundreds of dollars on books and merchandise they don't really need; and the companies are allowing it to escalate.
One other point: these companies do not communicate within, so you can end up talking with a dozen different people at different numbers, and addresses. Bills and threatening letters continue to come even after you've spoken with parties to resolve the matters. My mother has racked up bills for merchandise far beyond what she is capable of paying. She has no means with which to repay, and she is being threatened by collection.
Reviewed Feb. 8, 2008
They sent me a BILL for $10 for a subscription I never ordered! I can`t even find the phone number to call them and tell them I never ordered it.
What a terrible company! I was severely panicked that someone had stolen my ID and didn`t know what to do. I was in a panic and almost passed out! I finally found this website with a phone number but they`re closed, so I have to wait to call. I can`t sleep and it`s got me TERRIBLY upset!
Reviewed Feb. 6, 2008
I received an invoice from Readers Digest for a magazine that I never ordered. I have returned every invoice with a note on it saying I have never ordered this magazine and take me off your mailing list. I have received 3 invoices to date and each one was sent back with this note. I finally found a phone number to call and spoke to someone named Rob (no last name) and I told him to stop sending me these invoices. I hope this will stop them.
No damages expect stress about not having this affect my credit report
Reviewed Feb. 5, 2008
My subscription ran out December of 2007. I never renewed it, however, in January of 2008 I received a magazine with a renewal bill. Since there was no phone number listed I wrote a letter telling them to get my name off the list. In February I received another bill. This time I searched for the phone number online and found this website. THANK YOU for the number and now that I know what others are going through I am mad! So I called and gave them my concerns and I was given a name, employee number and a cancellation number. However, I fully expect to receive another bill next month and I will not take this! If I have to I will seek out a tort lawyer.
Reviewed Feb. 2, 2008
Last week, in the mail, I received a readers digest bill. I had never ordered any and never will. I ignored it and they sent me another bill. There is no phone number, e-mail address, or any way to contact them. Readers digest is a big scam. My credit score is excellent, and I don't want it to be ruined because someone wants to send me something I didn't order.
Reviewed Feb. 2, 2008
I received a bill for $10 but I did not order Books or any other thing from reader's digest.
Reviewed Jan. 29, 2008
I received a bill in the mail for $42.07 for something that I did not order from Reader's Digest, I guess it must be a book or magazine. I actually got them on the phone. They told me that they can suspend my subscription for 30 days. I did not receive anything from them. I don't understand why such fraudulent acts are allowed to continue.
Reviewed Jan. 28, 2008
I have never been a fan of Reader's Digest nor will be in the future. I have started receiving bills from Reader's Digest in the amount of $15.00. I called and explained the problem. The customer service personnel I spoke with advised that they are aware of this issue, and the order to the subscription under my name took place on line. She has also confirmed that it is not the company's interest to be involved in such a scam, but she failed to point out that the company is currently not making any effort to resolve the problem.
I am very much concerned about identity theft, and such companies like Reader's Digest are not in a position to protect themselves from this kind of scam. The problem points directly at the company itself.
Reviewed Jan. 25, 2008
I received 3 of the same Reader's Digest magazines that I never ordered.
Reviewed Jan. 22, 2008
I ordered a 12-month Reader's Digest subscription in the amount of $10.00, as advertised, in September 2007 and wrote a check for same, dated September 20, 2007. My bank account indicates that my check was processed on September 26, 2007. Although I am receiving magazines on a monthly basis, I am also receiving past due notices. I am very concerned as to how this might affect my credit.
Reviewed Jan. 20, 2008
I subscribed and paid for a 12 month subscription for $13.98 as of 05/2007. This was a 'renewal' subscription which I was led to believe would not increase in price. I have received numerous renewal bills since that time which I have ignored because my subscription was not up yet. However, I have just received a bill in the mail as of 01/2008 saying that my subscription is up, and I owe $15.98. Under this continuous renewal service, each year they continue our subscription unless we tell them to stop.
Due to the increase in price, I have sent back one of the bills saying PLEASE CANCEL, but am still receiving 'FINAL REMINDERS'. I no longer wish to subscribe to this magazine--and like every other reputable magazine, if my yearly subscription is over and I have not paid for renewal, they should take the hint and stop sending me reminders. One question: if I renewed in 05/2007 for 12 months, how is my subscription up 7 months later?
Reviewed Jan. 13, 2008
I received a Reminder Bill for $10.00 dollars, for a subscription I never requested. That I remember, I did not request, or I have never received any magazine. I want to unsubscribe.
Reviewed Jan. 11, 2008
I did not order this merchandise from Readers Digest, as I am a nursing student and do not have free time to do anything but study nursing subjects. I, therefore, do not intend to pay for anything for which I did not order.
Reviewed Jan. 11, 2008
In October 2007 I sent for and received a book from Readers Digest from an advertisement that said I could either receive more books periodically or cancel my subscription within 30 days. If I canceled I could keep the book. I wrote to them canceling the subscription because the book they sent was not to my liking, and I put the book into recycling. I then received a second book and a bill. I wrote and told them that I had canceled the subscription. They wrote back, asking that I return the book. I asked for a return prepaid authorization, received it and returned the book. On January 11, 2008, I received a dunning letter from Readers Digest for the original book. I do not intend to pay this now or ever, and if they cause any damage to my credit score I will have to sue them in federal court.
So far, I've had no damages other than annoyance. I have read about 50 other complaints on your website about similar complaints about this vile company.
Reviewed Jan. 11, 2008
They have sent me many notices about my account being past due - delinquent--and that I can prevent being turned over to the collection agency if I pay. WELL, I've paid. I sent a check to them on 12/17/07, and as of today 1/11/08, they're still sending me notices. The notice I received today is dated 1/1/08.
PLEASE get these people out of business if they're going to continue this junk. I looked up how to contact RD; they don't won't to be contacted obviously since they don't have a phone number. Isn't that ridiculous after all the years that people - even like me have supported them? Now I don't want any part of them.
Reviewed Jan. 9, 2008
We received yet another false bill from Reader's Digest. It stated: Recently we wrote to remind you that your Reader's Digest subscription would continue under our Continuous Renewel Service unless we heard from you otherwise. As promised we have sent the attached bill that reflects your guaranteed Preferred Subscriber Discount of 49% off the annual cover price. Prompt Payment Bonus-Pay your bill today and give a gift subscription free. (See enclosed Certificate) We were never sent a Continuous Renewel Service letter. In May of 2007 we had received a bill from Reader's Digest for a subscription that we had not agreed to. This bill claimed that we would be sent to collections if we did not pay it. I paid for the subscription thinking it was a bill that we had not paid previously. I also asked Reader's Digest to cancel our service and that we would no longer be ordering anything from them. A few days later we started receiving their magazine. I then knew that they had scammed us.
We paid for the above subscription thinking that we had to. The amount was for $15.98.
Reviewed Jan. 8, 2008
i never have agreed to get magazines from them and I'm getting this bill for 10 dollars at my old address and I am not getting magazine and don't want any. I just want this to go away.
Reviewed Jan. 7, 2008
Payment was overdue. Online charged me twice the bill I received in the mail. Thinking maybe it was correct and the bill in the mail wasn't correct I paid $99.47 and cancelled their services. I received an email that payment had been made and it was deducted from my online checking account. Today it was AGAIN deducted from my checking account so now Reader's Digest has illegally collected $198.94 from me. the bill I had initially received in the mail, from their collection agency was $44.47.
Reviewed Jan. 4, 2008
Here is a copy of a letter I sent to Reader's Digest. They said I could get in touch with them through www.readersdigest.com which came back as undeliverable. They are threatening to turn us over to collections.
"This is our THIRD response to your negative and threatening letters. We DID NOT order any books from you, nor have we ever received any books from you. Please send me a receipt and tracking number verifying the delivery of the book, World's Best Reading. We have been receiving Reader's Digest for over 58 years and because of these harassing letters, have cancelled our subscription. We DO NOT owe you money nor have we ever consented to a book subscription. I am also forwarding this letter to the Department of Consumer affairs. Please clear this bill immediately or send proof of shipment and receipt of shipment."
Reviewed Jan. 3, 2008
My husband received two shipments for Select Editions through Reader's Digest, neither of which we ever ordered. We would never join this program. It is just not a product we would read. We disposed of them, as we never ordered them. I then got an invoice for both @ $26.78 each! I sent the invoice back inscribed with a note that we didn't order anything, we won't pay, and please cancel the subscription. We then received a cancellation notice, and it showed they credited one $26.78 amount back, but we still owed for the other one. I said I don't think so and called Reader's Digest personally. Their website is hard to naviate, but you can find their toll free # by clicking on Customer Care, then under the heading Magazines click on Billing. You can then click on the Toll Free # link. This is for their magazine. It's 800.304.2807. But since my issue was with Select Editions, I was transferred to 800.463.8820.
Once I waited 20 mins and someone finally came on the phone, I let her know I would not be paying for something I didn't order. She then said they would zero out my balance and we'd owe nothing, and to keep the books as a free gift. Interesting, that's what the outside of the box said that the books came in. It's a total marketing ploy. They know that a certain percentage of people will do just what we did, call and complain. For those, they make the bills go away. But another certain percentage will think they did order it at some time, even though they don't remember it, and will pay the bill. The final group will be those who actually like the books or magazine, and subscribe to it. It's wrong, and it's probably illegal. But they weren't going to take advantage of this gal and her hubby!
Reviewed Dec. 31, 2007
I am receiving bills under two different numbers. I've asked Readers Digest to consolidate the two subscriptions. I keep getting bills under two accounts asking for renewal. I paid $13.98 on June 5. Please advise.
Reviewed Dec. 31, 2007
I received a book in the mail with no information. About a week later they sent a bill for $41.96 for an awful diet book that I never ordered or read. I had to search online for a phone number because they didn't want to hear what I had to say. I always thought of them as a reputable company, but now they seem like one of the dirtiest companies out there.
Reviewed Dec. 31, 2007
We also have subscribed to Readers Digest for 30-plus years. The last few years we have had nothing but trouble. We always have some kind of billing problem. This time last year (2006) they offered the discount gift subscription, with discount rate offered to us for buying the gift subscriptions. They started sending us a bill way before it was time to renew. Someone even called at our house asking about renewing the gift subscriptions! My Mom had passed away since last year, and now I am now longer working due to health, so we really can't afford them. The guy on the phone was very nice and said he would take care of it.
Well, lo and behold, today I got a bill for just our subscription for $24.98! They have tried for the last several years to get that price out of us! I always tell them when they call that it is too high for their magazine, then guess what, they offer it for $9.98! Well, I say if they can offer it for that, then that is what it should be to everyone, and not just because you complain! Unless we get an incredible change of heart we won't be subscribing to Readers Digest again!
Reviewed Dec. 30, 2007
I keep getting a bill from Reader's Digest saying that I ordered something called, Autumn Blue. I have no idea what this is and I did not order it. I did subscribe to the magazine, but no more. There is no phone number for me to notify customer service. I did send a note on the first bill, but now I am getting a bill threatening to turn me over to collections.
I do not want this to damage my credit rating.
Reviewed Dec. 26, 2007
Received a letter stating I had won an $80,000 cash prize and needed to contact Brian Miller at 1-204-952-2741 to activate my file. Enclosed was a check for $2,940.67 from the Prize Award Financial Account Department to assist me in financing my international clearance fees to process my prize. When trying to call the telephone number supplied, a message said the call was unavailable at the moment and to try again later. There was also a number listed to call for complaints: 1-204-951-1261. That number worked; however; it was a voicemail line that stated there was no more room to record new messages.
I have not attempted to cash the check but have been trying to contact my so called agent by phone.
Reviewed Dec. 24, 2007
I was offered 2 complimentary gifts CD's . I was asked to chose which CD's I wanted as a thank you for my subscription. Time passed, and I received my CD's; there was no invoice or bill attached. One week later I was billed $155 for the "gifts". They charged over $70 for each CD that you can buy in a store for $15. I contacted them and was told to send them back. I sent them guaranteed delivery, paying the extra for insurance and all as I am sure this will not go smoothly.
Waiting to see. Canceled existing subscription and waiting for reimbursement and reversal of billing
Reviewed Dec. 19, 2007
By post card I was offered a free book. I received it. Now they are sending me a bill for $26.74 on what is some account and they are threatening legal action if I do not pay for a free book. I want to just cancel.
If they proceed with legal action, I shall be tempted to return with legal action for millions of dollars for illegal action against me!
Reviewed Dec. 19, 2007
I have not subscribed to Reader's Digest for several years so I do not understand why they would send me a bill. I did pay for it at the time I was subscribing.
Reviewed Dec. 19, 2007
We renewed a subscription under my wife's name, Rosemary, for $10.00 In August, 2007. We have received a past due notice every month, with the last bill dated December 29, 2007 marked Final Reminder. There was never any phone number listed anyplace on the bill, so in the past we would return the bill with a letter saying that bill had been paid. After receiving this Dec. 29th bill,
I found a Customer Service number of 800-304-2807. I was told that my subscription was indeed paid up, and the bills that we have been receiving were not bills, but a marketing letter.
This is extremely irritating, because there is nowhere on the bill that indicates that it is anything but an actual bill, with a return envelope enclosed.
I have found through this website, that the address on the bills we received is not the actual address of Reader's Digest.I am very disturbed that an old, formerly respected magazine would resort to such scummy tactics and rip off unsuspecting honest people that pay their bills when due. While we never suffered economic damage from this, we were fearful that our credit rating would be damaged.
These people should be given a cease and desist order, and made to send an apology to their long time customers.
Reviewed Dec. 18, 2007
I received a bill with no phone number and no address to return the bill too. I did not order a Reader's Digest Magazine. There is no phone # to try and call or reach someone.
Reviewed Dec. 16, 2007
I received a bill for a subscription I did not renew. They even called my home and asked me to renew and I told them I was not interested. I could not find a telephone number on the statement to call about the bill.
None so far, just concerned about them taking action.
Reviewed Dec. 14, 2007
I have received a bill from Reader's Digest for $27.64 for a book that I did not order or receive. I have always returned their unsolicited merchandise. The last bill that I got was from their Collection's Agency. What can I do?
Since this is from their collections agency, it might have been reported to the credit bureau, which will damage my credit history (one that is already not the best!)
Reviewed Dec. 9, 2007
I have received a bill for $57.96 for a subscription I did not order for myself and my son. I called months ago about when his subscription expired and was told that he was paid up until 2012. I also understood mine was paid up but not for that long. So I know I never ordered this product. I have been giving him it for a gift at Xmas for years but evidently, somewhere, the orders were placed by us both so we had no reason to resubscribe. And I can't find an 800 number to contact Reader's Digest anyways.
Reviewed Dec. 8, 2007
I received an issue of "Everyday with Rachael Ray" in the mail. I never ordered it, nor would I order it. I don't spend my hard-earned money on magazine subscriptions! Two days later I received a bill for a subscription I never ordered. Of course, when I tried to phone them and find out how they received my personal info, no phone number was to be found. This is so ridiculous! I've read about 100's of other complaints from other people who have been victims of this company. Why is no one doing anything about this?
I plan on contacting this company on Monday, and we'll see how this is handled. Currently, they say I owe them $15.00, and I'm not paying for a subscription I did NOT order! They need to be reprimanded or fined for their irresponsible business practices.
Reviewed Dec. 7, 2007
I have received a delinquent bill from Reader's Digest, asking me to pay about twice what I used to pay, like $10 for a year. Unfortunately, I was too busy to track what I have done. But, I know I always only buy things for the right price. After I read the complaints then I realized what they have done in the past. Yes, I have respected them as a good old USA company. But, no more. I'd tell my friends not to get anything from the Reader's Digest.
I was afraid they will send me to a collection agency. So, I paid them whatever they asked for. If they do the same trick again, I am prepared.
Reviewed Dec. 3, 2007
I ordered a subscription from Reader's Digest back in September for $10.00, which was paid, and yet here it is almost 2008, and they are billing me for it still. Several bills have been sent to me. I even have verification that the check was cashed. Now the current billing statement that they sent is for a magazine subscription renewal for 10.00. Now if I had not been keeping up with my business, then I would have paid for 12 more issues that I do not desire. The tactics that are being used today are incredulous. Lastly, if anyone wants to express their grieviances to these folk, then go to http://www.rd.com/customercarecenter/.
Reviewed Nov. 29, 2007
Soon after, her mother received what looked like a bill for 74.88, marked new order renewal form. In very very small print at the bottom, it said not a bill, but it sure looked like one, and her mother thought they were asking for money.
The address was NOT Readers Digest but PBM 749, 1350 E
Flamingo Rd Ste 138 Las Vegas NV 89119-5270. Apparently this is a subscription/collection service. We tried the phone number on the document
(1-888-301-3483) but got a recorded message saying their phone-mail was full and could not accept any more messages. Then a curt goodbye and a hang-up.
Like the other complainants regarding Reader's Digest, we could find no phone or e-mail number on the original order or their website. Only by going to your site were able to get a number and call about this problem--and to cancel both subscriptions.
If it wasn't a bill, why was it sent? And why to my wife's mother's address instead of ours? Sounds like someone is releasing private information to the wrong people!
Reviewed Nov. 25, 2007
I received a invoice for $10.00 on a subscription that I did not order and do not want. There is no phone number listed to be able to dispute this bill. This is unbelievable. I always thought Reader's Digest was an outstanding company but it is plan to see they too are just in it for money and not the Readers.
Reviewed Nov. 19, 2007
I will billed for a renewal to my subcription on November. 6th that I did not order. The renewal notice even went to far as to say that I had recieved my first issue of the renewal when my subscription does not even expire until December of this year.
If they do not cancel this renewal notice I could be sent to collections for this debt.
Reviewed Nov. 18, 2007
I returned "Foods that Harm and Foods that Heal" because I already had purchased the book previously from Reader's Digest. I did not discover this until after I paid for the second copy. I have not heard nor received a credit on my account. I also have been unable to find how to even communicate with their billing department. Help!
Reviewed Nov. 15, 2007
I have been billed for a Readers Digest magazine renewal that I never signed up for and/or never agreed to. One would think that if a renewal form arrives, and payment is not sent, then the person no longer wants to continue with the subscription. They contend that three issues were sent, and now we owe for them; if they wanted to send three issues then that was their decision, but I had no part of it.
Received notice that the account is gravely overdue.
Reviewed Nov. 5, 2007
I received a Readers Digest bill that said seriously overdue for an item that I already paid for. I was supposed to receive one free gift subscription, which the recipient has never received. I feel I paid two bills because of the seriously overdue notices that kept coming. Once I read the very similar complaints on this website I realize this appears to be a lure to get people to subscribe or think they did subscribe and are now responsible to pay the bill.
I am an elderly man, 83 years of age. I don't understand issues as well as I used to. My daughter phoned the Reader's Digest customer service, the number which is not posted anywhere on any bill but was found online. The representative told me to call back later because she could not gain access to the information because her computer was down. I asked for her to call me back or transfer me to another representative, and I was told that was not possible.
I am not sure but I feel I paid twice for this subscription. Feel that as an elderly customer I was taken advantage of by receiving a bill for something that was never ordered. The billing is deceptive and the customer service department is almost impossible to reach. I feel this is a scam or as close to a scam as you can get.
Reviewed Nov. 5, 2007
I entered a sweepstakes with Reader's Digest and was offered a free Disney Book and another free gift. Along with the free book, two others were sent to look over. No invoice or any other information was sent. Thanks to your site, I was able to find a phone number. The number I called was not the department I needed, but they did connect me to the department I needed. I am writing this shortly after I spoke to someone there.
It is very hard to contact the Reader's Digest for any reason, so I thought that since I was able to contact them through this phone number I would pass it on to others who may be in need.
Reviewed Nov. 4, 2007
I renewed my Readers Digest subscription and ordered a free subscription for another person for the special price of $13.98. My check was written July 15 and cashed July 25. On Nov.3 I received my Reader's Digest, a bill for $15.98, and a notice that they had not received any payment and that I had not taken advantage of the Free Gift Subscription. They are asking for payment of $15.98 and for me to fill in the name of the gift recipient. There is no telephone number to call listed anywhere on the bill. The statement says that I have until Nov. 15 to take advantage of this offer. My gift subscription for someone else has not been received as of today,Nov.4. This payment was made in July!
Reviewed Oct. 22, 2007
Received a Readers Digest book on perusal. Package was open and invoice with instructions about returning it were missing. I may not want to keep this book but feel I am being hustled into a situation where I will be behind payment or some such nonsense. I want the appropriate billing material sent as soon as possible. What can be done?
Reviewed Oct. 21, 2007
Received a $17.98 payment due letter from Readers Digest, and I do not remember renewing this magazine. Below the bill was written "By failing to pay the sum of $17.98 now seriously overdue, in regard to several issues of a magazine mailed to the the above address, we must assume that that there is no doubt that you owe the amount shown on the attached bill. It is our responsibility to collect.Take notice, we are giving you this last opportunity to make payment to us. So that we may both avoid unnecessary expense, we strongly urge you to MAIL YOUR PAYMENT TODAY in the enclosed reply envelope." What do I do? This is rather nasty language from the magazine. Is this a scam?
Reviewed Oct. 14, 2007
I subscribed to the magazine in August 2007. Within a couple of weeks I started receiving abridged books without having asked for them. I received another last week along with a bill. I never asked for, nor in any way agreed, to receive or pay for them.
I send their customer service an e-mail this morning informing them that I did not want them. I stated I would be more than willing to return them at their expense. I also canceled my subscription to the magazine.
Reviewed Oct. 13, 2007
After subscribing to Readers Digest for more than twenty years, I decided to cancel. I have not been happy with the issues these last few years.
I haven't received a magazine for close to a year, however, I am still receiving bills saying I owe for my subscription.
Reviewed Oct. 13, 2007
I used to love Readers Digest. I recently received a FREE book in the mail from them. I thought, "wow, what a kind gesture". A few weeks later I received another FREE book. I'm thinking that this is the best company ever!
But now I'm getting past due notices for the FREE books that were supposed to be a complimentary gift. There was NEVER a statement attached to the boxes stating that I owed any money for the books.
Like many of the people on this site, I too had a VERY difficult time getting a phone number to call and tell them I WOULD NOT pay for something I did not order. Persistence paid off I GOT A NUMBER!!! 800-334-9599.
Reviewed Oct. 5, 2007
Annoying bill that I cannot fix on own. Need to keep my credit hx good. How can I get rid of future correspondence and harrassment, with them knowing my address, etc.? I don't know how they got ahold of me for something I've never subscribed to or if it's legitamate.
Reviewed Oct. 5, 2007
I entered a contest sponsored by Readers Digest. Suddenly, they are sending me books and CDs I never asked for. Sending in a complaint is difficult. Each item and request for payment originates from a different address and different state. I've also noticed that there is no consumer affairs' portion on their website. No doubt that is by design. a
Reviewed Sept. 26, 2007
Sometime during last year (2006) i sent the final payment to Reader's Digest and a note to stop sending Reader's Digest products. So far for the year 2007 I have been recieving magazines periodically. I have also recieved a bill for $19.98. I have sent a check (#1532 for $20.00) on Sept. 18. I have so far recieved four notices for threatening me for payment. What can I do?
Reviewed Sept. 26, 2007
I received a renewal and free subscription offer in the mail. I sent in my renewal months ago and the free subscription. I signed up a man who is in prison. He never received the subscription, and I am still constantly receiving final notice renewal notices. What happened to my renewal and money?
Reviewed Sept. 23, 2007
I received a book, I didn't order, that said a gift for you on the outside of the mailing box. A couple weeks later I received another book,I didn't order, with it was a bill for $27. I can see no way to contact them about the problem. I will not pay them as I had the same problem a few years ago but at that time I gave in and paid for something I didn't order.
Reviewed Sept. 21, 2007
On July 12,2007 I sent to Reader's Digest a check in the amount of $10 for a year's special price. I am pre-sently receiving my issues. There was a mistake on a renewal subscription price of $24.98. I do not wish to renew this magazine service now; especially at this higher rate. Somehow Reader's Digest optained my E-mail address, which I never provided with my initial of this magazine.
Reviewed Aug. 16, 2007
I received a bill for something I did not order, I later found out it was books. Thanks to your web site I was able to find a phone number and contacted a person who cleared up the problem. I also forwarded your website to Reader's Digest's PR. person!
Reviewed Aug. 16, 2007
About 2 or 3 months ago I received out of the blue a book from Reader's Digest I never ordered the book nor did I join any club. No invoice, no phone number, no way to tell them I did not want this. Yesterday I got another unsolicited book and today I received a bill.
Reviewed Aug. 16, 2007
We subscribed to Readers Digest for one year. We chose not to renew our subscription. We ignored the renewal notices, but continued to get several more issues. They eventually stopped coming, but we kept getting late notices in the mail, which I threw away. Now we are getting notices saying we are seriously overdue, and that we should send our payment of $17.98 immediately.
Reviewed Aug. 15, 2007
I ordered a subscription to Reader's Digest and paid for it in April. I have a copy of my cancelled check, but I am receiving late notices continually from them, just like I am with the Cook's Illustrated magazine; which I did not order. I never ordered any of the products and now I am receiving late notices in the mail for a magazine subscription I never ordered. The Cook's Illustrated address for payment submission is PO Box 7445 Red Oak Iowa and that the address for the Reader's Digest payment address is PO Box 7825 Red Oak, Iowa.
Reviewed Aug. 14, 2007
I had to get the phone # from your web page to call Reader's Digest to check on my bill. They then offered me half price only because of my complaint about price and the unclarity of their billing. I am insulted they continued to charge me the old and higher rate all these years and only offered the lower rate because I called. I cancelled my own and the gift subscription as well. Their attitude was I should be happy to get the cut rate now. My attitude is their valued customers should get the reduced rates first...not new customers.
Reviewed Aug. 2, 2007
I received a book from Reader's Digest in May and the letter sent with it said it was a free gift. I received a bill from Reader's Digest in June and it didn't say what it was for. It didn't have a phone number on it either. I thought it might be related to a magazine subscription (which I do not have w/ Reader's Digest) so I returned it without payment and wrote Cancel. Yesterday I received a collection notice on behalf of Reader's Digest for $27.94. I didn't order anything, so I won't pay it.
Reviewed July 31, 2007
I ordered a 1 year subscription of Reader's Digest and paid for it in November of 2006. I received issues until March of 2007. Then they suddenly stopped coming. In May I sent an email for lost magazine issue on their website. Again in June, and no answer was sent from either inquiry. I sent a letter three weeks ago asking for a response, which has not come.
I am still not receiving a response or the magazine, but did get a renewal notice. I have never seen such terrible service in a company that plans to stay afloat.
Reviewed July 26, 2007
I did not order this book from Readers Digest. I don’t even like the book and they want me to send them ten dollars. I don’t know how they got my address.
Reviewed July 25, 2007
I have received two invoices from Reader's Digest on two separate occasions. They first sent me an invoice to DVD's that I never ordered and I found a number and disputed the charges. They agreed to cancel my account, that I never created by the way.
On July 24, 2007, I received a book in the mail and an invoice for $41.29. The invoice does not have a single telephone number to call. I e-mailed them at the e-mail address they provided and said, I am going to report you to the better business bureau. I have called and canceled my account with you twice already, an account which I didn't even open up. Now, you've sent me another shipment, a book I never ordered, and a bill for $41.29. You need to send me a pre-paid shipping label to return this book that I did not purchase and also a confirmation letter that my account is canceled and I do not have an outstanding balance. I expect a reply soon.
I am worried about my credit being ruined and this is just a pain to deal with. Please assist a consumer who does not deserve to be manipulated.
They have only threated to add late charges if they do not receive a payment from me.
Reviewed July 23, 2007
I had a subscription for many years but decided not to renew so I ignored the Renewal notice. The magazine stopped coming BUT the Renewal notices have continued. The latest one received 7/21/07 stated "By failing to pay the sum of $22.98 now seriously overdue in regard to several issues of a magazine subscription mailed to the above address, we must assume that there is no doubt that you owe the amount shown on the attached bill. It is our responsibility to collect."
This is threatening and will (in some cases) scare people into paying. There is no phone number so that this matter can be straightened out. I will never buy Reader's Digest again.
Reviewed July 20, 2007
I have received numerous bills for a renewal to Reader's Digest which I did not order! I did subscribe to the magazine in the past but had made the decision not to renew. I threw the bills away knowing that I did not want the magazine nor did I order it. Yesterday I received a threatening bill stating, So that we may both avoid unnecessary expense, we strongly urge you to MAIL YOUR PAYMENT TODAY... No phone # was listed nothing but an e-mail address. Then I see on your site that many consumers are dealing with this very issue.
Reviewed July 7, 2007
I have had the same ridiculous billing problems with Reader's Digest that so many others on this website have listed.
I finally found their customer service number through their investor website (www.rd.com). Once I contacted them and complained, they put a stop to the outrageous renewal bills that they used to send, but I will never do business with them again.
Reviewed June 18, 2007
My daughter received a bill in the mail from Readers Digest stating that she owes $10.00 for a magazine that she or I never ordered. My daughter is only 16 years old. My question is how did my 16 year old daughter get a bill for something she knows nothing about. Reader's Digest make it really difficult to contact them to question them about this invoice, now what am I suppose to do about it? Now do I worry about my daughters credit at the age of 16 & whats going to happen now.
Reviewed May 26, 2007
I subscribed to Reader's Digest but decided not to renew the subscription, ignoring any related offer(s) for renewal. Today, I received their June 2007 issue accompanied by a subscription renewal and Reminder Bill for $15.98. The bill stated that the subscription had been renewed. Their billing practices are despicable. Their publication is not bad, but I wouldn't have it in my house based on their deceitful billings. Also, the bill does not give any number to call to straighten this out.
Reviewed May 7, 2007
Suzanna of Austin, Tx - April 10, 2007 My daughter received some disney books from Reader's Digest that she did not order so I had to pay postage to send them back. On April 27, 2007 she got a bill and the are threating to send her to collections, Now my 16 year old son is receiving mail from Reader's Digest I send them back with a nasty letter no one in my house reads Reader's Digest none the less order it I just want the books and bills to quit coming to my house and address.
Reviewed May 4, 2007
Although it hasn't happened yet, I can foresee them placing negative information in my credit history. Such information could adversely affect any future efforts by me to obtain credit and/or affect the interest rate offered to me in the future.
Reviewed April 26, 2007
I subscribed and paid for a 1-year subscription to Reader's Digest. I did not renew after the year and ignored renewal solicitations for four months, however RD kept sending books. On April 17, 2007, I receive a "Final Reminder" renewal notification invoice stating I owe for one year at $24.98 (renewal online is $11.49).
This renewal stated my subscription status was "Delinquent" and previous attempts to collect were ignored. It further stated by subscribing I agreed to continuous renewal unless I notified RD to cancel/stop the subscription. Such an agreement was never disclosed on any subscription or renewal invoice disclaimer.
Reviewed April 25, 2007
My wife kept receiving complimentary copies of readers digest after sending a gift to a Grandmother. We did not order the magazine and didn’t even read the copies that arrived. After this went on for months we received a bill for $14. RIDICULOUS!
Reviewed April 24, 2007
I keep getting bills saying that I need to pay for my renewed subscription to Reader's Digest. I never had a subscription! And any thoughts of ever getting one are now gone. They say I owe them $10.00 by April 21, 2007 and there is no way to contact them except their address. I don't know how they could have enough of my information to do anything, but it still freaks me out a bit.
Reviewed April 17, 2007
Reader's Digest keeps billing me for a subscription I never asked for. I do not want or have I received the books.
I want them to stop billing but there is no telephone numbers and it appears they only keep a P O Box - no address.
Reviewed April 13, 2007
I received a bill stating that I owed $91.92. It stated that I had ordered 4 different subscriptions at $22.98 each. When I sent the bill back, I explained that I have never had to pay $22.98 for each subscription & that if it was at that price I would NOT have ordered it. I never received a reply, then this month (April), I received another bill letting me know that the gift subscription was being suspended. It stated to send the payment now, because they don't want to take this severe action.
The only thing that has happened is that they send repeated billings for this amount, stating I owe it, then threaten to stop it. I don't want anything going on a credit report.
Reviewed April 13, 2007
I ordered the large print editon for my elderly parents in Feb. 07 but they are recieving the regular print magazine which they are unable to read. There is no way to reach these people by phone or email. I tried to email them several times on their customer service sight but never recieved an answer.I finally found thier number on your website, called and was on hold for 1 hour. I called at 8:30pm on a Friday night and I found it hard to believe that all of their customer service reps were that busy.
I have paid for a gift subscription that the party can not use.
Reviewed April 6, 2007
In July, 2006 I purchased a Reader's Digest form a supermarket. Inside there was an offer for a year's subscription for only $10. I sent the order form to Reader's Digest and started receiving the publication about two weeks later. Approximately a month after that, I began receiving a past due notice for $10. I reviewed my checking account online and saw that the $10 subscription check had been cahsed. I ignored the statements for months, thinking it a mistake. I finally looked over one of the statements for a phone number, but there was none to be found. I couldn't find a number on Reader's Digest website either.
I finally found a phone number for Reader's Digest on Consumer Affairs website. After a lenghty process to contact a live human being, I was told by a Reader's Digest customer service representative that the promotional $10 per year offer was a default two year subscription and that I needed to pay through July 2008. I've had credit problems in the past and don't want any more marks against me, so I paid.
Reviewed April 2, 2007
My Son Stephen (age 17) had been given a free gift subscription to RD that was piggy backed on my paid subscription when he was 15 and 16 years old. When RD decided to recind the free gift part of his subscription, I cancelled it while keeping my paid subscription. Now they have sent him a free gift and book which he opened. Three weeks later they sent him a bill for $26.90 to cover the cost of the unsolicited book.
Reviewed April 1, 2007
I recieved an issue of readers digest, I coundn't remember ordering it but I thought I'll call but coudn't find a phone number even on line. So then I did send a check for ten dollars for the year since it wasn't very much but included a note stating I hadn't ordered it, didn't like it, why didn't they have a phone number, etc. Now I have recieved a second bill. I want my money back. You can't trust a company you can't call.
Reviewed March 21, 2007
I received a shipment of POOH books that I did not order. I opened it and the post office would not allow it be sent back by return to sender. I sent the $8.00 and a note that I had not ordered them and did not want more. I have since received two more shipments and I returned them to sender with a note to the outside that I did not order them. Now, I have received a bill for $24.00 and the acknowledgment that I cancelled them!! How do you have to cancel something that was never ordered. Furthermore,why should I have to pay $24.00 for something that was not wanted or kept!! I think Readers Digest is practicing very shady business. It's obvious they don't want people to call them since they do not give out a phone number, nor can you find one!!
Reviewed March 21, 2007
I received a subscription from Readers Digest in the mail, I did not order the magazine. A few days latter, I received a statement for $10.00, which I paid, dated, Feb. 23,2007. Two weeks went by and I received a late notice reminder, that my payment was not received. I paid the bill because I did not want something to go on my credit,that I did not pay, when I didn!t even order the magazine. There is no telephone number that you may call. I am going to wait for my next statement and not pay it. The address should be on the statement envelope. I am going to send a registered letter to cancel the magazine and contact the credit bureau.
Reviewed March 17, 2007
My son received the R.D. in his name and he's 15 yrs. old. He did not request the magazine and he doesn't know how they got his address or why, or who sent it to him. As his mother I'm very upset and worried about how someone got my sons address. I tried to find a phone number to call and find out how and where they got my sons address information. WE will not be paying the bill subscription. Now I have to worry about canceling something we didn't order and my sons credit and his a minor!!
Reviewed March 17, 2007
On 3-16-07 we received a renewal bill for the magazine, even though we do not have a subscription to Reader's Digest. The following day we received a magazine in the mail. We do not want the magazine and we do not want to be hassled by them like the other people on your website.
Reviewed March 15, 2007
I just received a bill for $9.98 for a subscription to Readers Digest. It's in my son's name....he is 11 years old!!!
We did not order this.
Reviewed March 13, 2007
I received a bill for Readers Digest in the mail. I did not order it and have not received it. The bill says renewal, but you can't renew something you never ordered!
There is no phone number to call and the resorces on line bring me to places where I can buy, but not cancel.
Reviewed March 5, 2007
I received a letter in July 2006 advising that I had been approved to receive 12 issues of Reader's Digest for $10. I mailed a check for $10 on July 10, 2006 and the check cleared my bank on July 21, 2006.
I have never received an issue. I called Reader's Digest on March 5, 2007, to inquire about this. I was transferred, told my call could not be answered, and then hung up on.
Reviewed March 4, 2007
I received a bill for $10. I never ordered anything so I mailed it back. Then I was sent a bill for $9.98 and told if I did not pay they would turn it over to a collection agency.
My wife did order a special book for 45% off, paid it, then the next month got a bill for twice the amount she had paid. She paid it and still has not recieved a book to date.
Reviewed Feb. 19, 2007
I sometimes get a request from my 82 year old father to look into some of his financial affairs. He recently told me about a bill he recieved from Readers Digest for $26 for a book he was sure he never ordered. The last name on the bill was misspelled and he was concerned that there was no telephone number any where on the bill (how shady is that?)
Only after finding this web site and using the tel# you were kind enough to supply, I reached a so-called customer service rep. After she become rude, I decided to hang up. I would never ever-ever-ever do business with this company.
Reviewed Jan. 30, 2007
I got a bill from Readers Digest for $10 for an order I never made. I searched until I found their number, which was not listed on the bill or the website. When I called the operator claimed I had ordered it on line. I assured her I hadn't and even if I had I never received a magazine.
She claimed she would cancel the the bill. I guess we will see about that.
For all that can't find there number it's 1800-635-5006.
Reviewed Jan. 27, 2007
I was sent a bill for a subscription that I did not order. There was no place on their web site to inform them of this error. Nor was there a phone number. The hardship and stress of dealing with this and worrying about my credit report if they refuse to take care this matter is of great concern to me.
Reviewed Jan. 25, 2007
I keep getting bills marked Overdue:$13.98, for a Reader's Digest magazine subscription that I never ordered.
They write that this is "Urgent Notification of Overdue Account". I wonder if asking my attorney to contact them is the only way to stop getting their junk mail.
Reviewed Jan. 25, 2007
I often subscribe to RD but sometimes I fall behind reading so I skip a year. I did that last year but this time they sent me a bill and magazines.
I paid the bill and included a note saying I do wish to have my subscription automatically renewed. I did not plan on ordering this year but they sent me a late notice bill and magazines again anyway. So they ignored my note. I did not know where to write to cancel.
I used information from your website (thank you) to contact their customer service to complain. RD is a good magazine but has become a scam subscription service.
Reviewed Jan. 7, 2007
Received a bill for $10 with a note saying "thank you for your recent order". I never ordered this magazine!!!!!!
Reviewed Nov. 8, 2006
I received a letter from Reader's Digest Sweepstakes Center, informing me that I was the winner of $78,000. A check for $2985 was included which was to be deposited, with a portion used to pay for the release of bond on the money. I called the number & spoke with Jennifer who explained the process; that after I deposited the check I was to call her back so she could update my file. I have not called back & do not intend to as I have researched enough to assume this offer to be illegitimate.
Reviewed Nov. 6, 2006
I received a bill for $10.00 from Readers Digest that I did not order. They sent me a Free Bonus issue which I don't want because I don't read Readers Digest. How can I stop future subscriptions? I will not pay for something I didn't order.
Reviewed Nov. 1, 2006
My mother received numerous threatening letters about a delinquent account. Since she was moving, we suggested she pay the $15.98 to clear her accoount and Cancel it AGAIN. When we checked her account, the Reader's Digest had used the $15.98 to enter a NEW order to run through Sept. 2007! We called their 800 -304-2807 number and spoke to a representative who assured the money would be refunded and my mother's account cancelled. This site proves this happens all too frequently.
Reviewed Oct. 30, 2006
I got a bill for a 12-month subscription to Reader's Digest, which I did not order. I didn't get any magazines and I can't afford to pay this.
Reviewed Oct. 16, 2006
I've received a $10.00 bill without ordering the magazine. I have never read it and I have no plan to.
I think they are trying to steal my money.
Reviewed Oct. 15, 2006
My elderly mother did not want to continue her subsciption with Readers Digest so on the invoice she said to cancel. She lives with me now, her daughter, and I have been doing the same and returning anything they send. They continue to mail past due notices. How do we stop this?
Reviewed Oct. 15, 2006
I have been receiving threating bills from Readers Digest. I ordered the magazine a couple of years ago, but let the subscription expire. Now they have sent me a bill for $17.98 and they implied they were going to turn it over to a credit agency.
I DID NOT renew my subscription!
Reviewed Oct. 14, 2006
I received a bill for $10 in the mail today for a 12 issue subscription plus a bonus issue to Readers Digest.
It has been many years since I had a subscription for Reader's Digest. I did not request this magazine. I will be sending the statement back to them.
Reviewed Oct. 14, 2006
They sent me a bill for $10.00. I did not order anything from them.
Reviewed Oct. 14, 2006
I have received two notices that I owe Reader's Digest $39.67 for a subcription I never ordered. I called their 800 number and selected "did not subcribe" and still received a PAST DUE NOTICE.
Now I have to send a letter to their collection agency. I printed out all the complaints I found on the internet and I will send them a copy, since I have to waste a stamp, I might as well put on another one.
Reviewed Oct. 7, 2006
I received a bill from Reader's Digest for $10.00, without requesting a subscription. A few days later, I received the magazine.
Reviewed Sept. 24, 2006
I subscribed to Reader's Digest for a 1-year subscription for $10 and received a bill with a due date of Jun. 30. I wrote my check to them for $10 on 6/22/06 and my bank shows that the check cleared on 7/03/06.
It is now 9/24/06 and I just received a REMINDER BILL saying that my account is amoung their past due accounts. Like everyone else, I could not find a customer service number to call to straighten out this mess.
Reviewed Sept. 21, 2006
My mother subscribes to COUNTRY MAGAZINE, BIRDS & BLOOMS, and READER'S DIGEST. All three of these Reiman Publications have the infuriating habit of sending bills for giving gift subscriptions and renewing her own. These come throughout the year--regardless of whether it's time to renew her subscription.
She doesn't understand this and has, in the past, sent them checks. At one point, she had one magazine paid up for about three years. She's 84 YEARS OLD! and does not intentionally subscribe to anything for three years. Fortunately, I was able to get this straightened out by e-mailing Reiman, and she received a refund.
Currently, her READER'S DIGEST subscription expires Oct 07, and she receives notices at least monthly regarding giving gift subscriptions and renewing her own. She doesn't remember what I have told her from one time to the next, but at least I have convinced her not to send any of them any money without checking with me first!
Reviewed Sept. 14, 2006
I keep getting renewals for Reader's Digest and they are billing me for magazines that I have received and did not ask for.
I subscribed to Reader's Digest maybe a year ago and then cancelled by not renewing when asked. Now I am receiving bills. They are billing me for $15.98 for 3 issues. I didn't order these 3 issues.
There is no phone number listed so that I can call. I looked on the internet for their phone number and the address on my bill, doesn't even exist.
Reviewed Sept. 14, 2006
I received a bill today from Reader's Digest for a subscription I did not make. I called Reader's Digest and, after being on hold for more than 15 minutes, spoke with D. Miller who processed my cancellation (#113016).
The problem is that it seems that the internet is designed in such a way as to trick consumers into ordering products. While I do use the internet, I did not knowingly order Reader's Digest.
Reviewed Sept. 10, 2006
I received a copy of Reader's Digest which I did not order and I am being billed $9.98 for a year subscription.
Reviewed Sept. 10, 2006
I was sent a copy of the August 2006 Reader's Digest which I did not order. I did not even open or remove it from polywrap. Then they sent a bill asking me to pay $9.98.
I just came from the Philippines, am still looking for a job and yet I'm encountering this billing problem, which I did not ask for.
Reviewed Sept. 9, 2006
I received a New Subsciption statement telling me that I owe $9.98 and to send in payment by September 23.
I never ordered a subscription from Readers Digest.
Reviewed Sept. 5, 2006
The payment processing center of Readers Digest requested immediate payment of $13.98. We did not renew our subscription after it ran out, but we have been receiving requests to renew weekly.
Now a threat of delinquency of payment!!!
It's discouraging to see a magazine like Readers Digest resorting to this type of thing.
Reviewed Aug. 28, 2006
I received a bill today in the amount of $10 for Readers Digest. I don't read that kind magazine and I never ordered any kind of reader's digest magazine.
Reviewed Aug. 24, 2006
I have been receiving numerous bills and past due notices for a renewal I did not request. One of the bills said that the original subscription included an automatic renewal clause. If in fact that was the case, then it must have been very cleverly hidden in the terms and conditions.
Reviewed Aug. 22, 2006
Received an invoice in the mail from Readers Digest asking me to pay $9.98 for a subscription that I never ordered. Called them up and they told me that the subscription was placed from an email that didn't belong to anyone in our family.
Readers Digest apologized for the error and cancelled the subscription. Reading everyone else experience on this site about Readers Digest, are they using dubious tactics to make money?
Reviewed Aug. 22, 2006
Readers Digest sent me a bill for $9.98. I have never had nor have I ever received any magazines.
Reviewed Aug. 21, 2006
Initially, I had a subscription for Reader's Digest as a gift in 2004, and in April of 2005. I renewed that, but decided not to renew this year, 2006. Meanwhile, I began getting renewal notices close to the ending date of the subscription, which I ignored. Eventually, I started getting actual bills, with threats of delinquency, etc., in between were a few more renewal notices that were worded nicely and said, "Renewal Notice."
So I decided I would send in the $15.98 to renew, which I did on 7/28/06, and my bank cleared the check on 8/10/06. Today, 8/21/06, I got an URGENT NOTIFICATION OF OVERDUE ACCOUNT RE: MAGAZINE SUBSCRIPTION RENEWAL, AMOUNT DUE $15.98. the amount which they already received and cashed.
Reviewed Aug. 21, 2006
I have gotten a bill for $19 and I have never either read nor ordered this magazine.
They do not have a phone number where I can contact them.
Reviewed Aug. 19, 2006
I used to subscribe to Readers Digest but decided to not renew my subscription so they stopped sending me the magazine. They did, however, keep sending me notices to get me to re-subscribe. I never sent them in.
In the last month, I have received two letters threatening me with collection. I used to like Readers Digest, but will no longer have anything to do with them.
Reviewed Aug. 8, 2006
For months now, I've been trying (by certified mail) to get Readers Digest to stop sending me invoice-type subscription offers. I am on the Do not call list and am a senior citizen with a fixed income.
I want them to stop sending me unwanted invoices and subscription offers.
Reviewed Aug. 7, 2006
We keep receiving bills for the renewal of our old subscription, but we never renewed it. There was some small print on one of the first ones we received stating that if we did not contact them to tell them we did NOT want to renew that we were automatically in renewal status.
Each bill is increasingly threatening. We are not receiving any of the publications we are being billed for on this so-called renewal. Today's notice said it was our last chance before they take further action against us.
Reviewed Aug. 7, 2006
I received a condensed book volume, which I did not order, and now I am being dunned for it.
I was going to try to deal with them reasonably, but now that I have read the other complaints, I wonder if that is possible.
Reviewed Aug. 4, 2006
I am returning the bill sent to me by Readers Digest. I have no knowledge of ever requesting Readers Digest.
Reviewed Aug. 1, 2006
I received a bill today for $9.98 for a subscription I never ordered and do not want.
Reviewed July 23, 2006
I received a Readers Digest that I did not order and now am getting a bill for a subscription.
Reviewed July 2, 2006
After contacting Readers Digest to cancel my subscription by email, my email got spammed. I used a new email address so it becomes very apparent that they sold my email address to the spamming scum.
Also I requested a cancellation and they emailed me back, notifying me that the remainder of my subscription would be added to a gift subscription I gave to my daughter. After this experience, I will no longer do business with Readers Digest.
Reviewed June 19, 2006
Reader's Digest has been sending me their soft covered monthly book for the past 4-5 months,of which I did not subscribe to.They have billed me and I notified them that I had not subscibed and to discontinue sending them, but to this date I am still recieving them.
Reviewed June 14, 2006
A bill for $9.88 was sent to me for a subsciption to Readers Digest that I did not order or sign for.
Reviewed June 13, 2006
I ordered and PAID FOR a 1 year subscription. I have gotten 1 magazine.I am still getting past due bills for $9.98. This was paid on April 10,2006 and I have the canceled check to prove it. I don't know what kind of scam thhis is but I don't want this on my credit as unpaid when it has already been paid. Someone needs to get it together and figure out why this is happening. I have seen the complaint page and I'm not the only one this is happening to.
Reviewed June 5, 2006
I am receiving bills for $9.98 for a Reader's Digest magazine subscription. I have not received any magazines and do not ever want to receive any Reader's Digest magazines. I did not not ask for this.
Not being able to contact Reader's Digest is physically exhausting me.
Reviewed June 5, 2006
I got a bill for a magazine that I didn't order. There was no phone number or address on the bill.
They have no right to send me a bill unless they have something showing that I have signed and requested the magazine.
Reviewed June 4, 2006
I ordered a Reader's Digest subscription at the advertised price of $10 per year in February of '06. I wrote a check for this amount on March 3, 2006. My April bank statement shows my check was cashed by Reader's Digest. I have been receiving my magazines monthly but have also received monthly past due notices saying I haven't paid for my subscription. These past due notices are irritating because there is neither a phone number nor an e-mail address where I can reach Reader's Digest's accounting department. I refuse to send back another past due notice saying I paid their invoice as I won't get reimbursed for the cost of the stamps.
Reviewed May 22, 2006
I received a bill today (5/22/06)for $9.98 when I never ordered anyhing. I looked and looked for a number to call, but there is none. I got online at the address the bill gave me, and it brought up this site. I also tried Readers Digest and the only thing it would let me do was subscribe, I THINK NOT.
I see that there are plenty of people out there that are being billed from a multi-million dollar company with many customer service people, who are not listed for us to contact.
Do you think this is how they have made their millions, from cheating good people with this con? I just for the life of me can't understand how a company of this size has apparently been cheated people and has continued to do so.
Reviewed May 22, 2006
Why are they sending me a bill for their magazine? I didn't order it.
Reviewed May 22, 2006
I received a bill of $13.98 from Reader's Digest. I never ordered the subscription and have no interest in ordering from them. When I called them they had informed me that someone at my e-mail address order the subscription. They have all my information about where to mail it. I never sent them my information. In fact the days in which they would have recieved it, my family wasn't even home that entire weekend.
Reviewed May 20, 2006
I received a bill for $9.98 for a subscription I did not sign up for, to an address I haven't lived for nearly a year, to be paid by May 27th.
Reviewed May 17, 2006
I was sent an invitation to try a book for 30 days (some handy book) and another set of books to keep as a gift. I never received either, but I keep getting a bill for $41.04. I got a past due bill and a collecton letter from the Reader's Digest company. I wouldn't want this to hit my credit report. Plus there is no way to contact these people. Not even on the first bill there are any phone numbers or any way to reach their customer service department. It looks like Reader's Digest is working one way ONLY.
Reviewed May 10, 2006
I have not ordered Reader's Digest but I was sent a bill for the amount of $9.98 and don't why.
Reviewed May 8, 2006
I am receiving bills for Reader's Digest that I never ordered!
I don't want this to go to collections, but I am not paying for something I never signed up for it. Plus I never even got the first copy of it!
Reviewed May 7, 2006
I'm submitting this complaint on behalf of my father who is 83 years old. He received a bill for $45.30 on 5/06 for two classic music CD's. Not only he did not order these CDs, he actually only received one of them. He did not open it and we would like to return it but there is no phone number on the invoice to clear this up.
I noticed this same complaint on line from many others in the same timeframe.
Reviewed May 5, 2006
I received a magazine and a bill and I did not order Readers Digest.
Reviewed May 1, 2006
I didn't order a subscription!
Reviewed April 29, 2006
A Readers Digest was delivered one day that I didn't order. A few days later a bill showed up.
I do not want Readers Digest. They make it very hard to cancel.
Reviewed April 20, 2006
I just received a bill for readers diegest. I have never read nor do I ever intend to read their magazine. I did not subscribe nor do I what to subscribe.I am not sure what type of scam they have going on. I know I do not want to be a part of it.
Reviewed April 17, 2006
I got a bill from Readers Digest today saying I owed them a bill for $9.98.
I don`t read Readers Digest so why would I order it? They better not send them to me because I won`t pay for them!
Reviewed April 17, 2006
After receiving a book I had not ordered I returned it immediately. Later, I received a bill for the same book. I wrote a letter stating that I had not ordered it, nor did I keep it, but returned it to Reader's Digest. Now I receive a threatening letter from the Collections Department stating I have until April 25 to pay the $26.50. My credit is perfect, and I thought about sending the money just to make life easier for me, but I could not, in good conscience do that as it was wrong what has transpired with the Reader's Digest. I always thought of RD as a good company and I do receive the magazine, now I'm distressed over what should never have happened.
Reviewed April 15, 2006
I did not order anything from Reader's Digest and I received a bill stating it was due by April 21, 2006. How is this possible when I haven't ordered anything I don't even read Reader's Digest. SO HOW IN THE WORLD IS THIS POSSIBLE?
Reviewed April 14, 2006
Received a bill for a year subscription to be paid by April 28th. I did not order the magazine from anyone at Readers Digest
Reviewed April 13, 2006
Received issue of Reader's Digest I did not order, do not want and did not read. Received bill for subscription as well. Do not feel that I need to waste postage cancelleing something I did not order to begin with. I will be getting second notice of due bill I am sure!
Ridiculous that I have had to woory about this bill! I am tired of cancelling these things with my postage. Did not return.
Reviewed April 11, 2006
I received a bill for a subscription that I NEVER ORDERED! There's is no contact number to call regarding this bill so I just sent it back with the words NEVER SUBSCRIBED on it and sent it back to with the return envelope. I feel this is such a nuisance because now I have to waste time doing this and making sure I don't get billed or sent any subscription plus wasting the postage! How can this be done without any permission or subscription? What can I do to prevent this from ever happening again?
Reviewed April 4, 2006
I received a bill in the mail for Reader's Digest. I never ordered it and I do not want it. There was not a phone number I could call. How can they get away with this?
Reviewed April 3, 2006
I received a summary of account statement to my surprise requesting that I pay $10 for a 12 month subscription of Reader's Digest which I did not order. I would to file a complaint. I not gotten any Reader Digest books and will not pay because it seem like someone else is using my name. This is very upsetting and I refuse pay or accept any RB book
Reviewed April 1, 2006
Reader's Digest is billing me once again for a subscription that I wrote cancel on. I finally found a number to get hold of a rep. They should have that number on their bill. It is just a rotten way to do business. BTW, the number is 1-800-304-2807.
Reviewed March 26, 2006
I am stressing out for no reason. it is because of these people still sending me a bill for a publication i never ordered. is there somewhere official to complain. if this is not against any laws it should be. every month they send this invoice telling me i owe more each time. i never have recieved a issue nor do i want one. yes this is causing undo stress in my life.i feel as if this is some sort of an attack on my well being and am helpless to defend myself. readers digest is putting the nails in their own coffin. over the years in a doctors office i may have picked one up to browse through, but now feel obligated to throw it in the nearest trash can.
Reviewed March 20, 2006
I have been receiving a bill from Readers Digest for a renewal in the amount of $9.98. It states I have a 12-issue subscription but I have yet to recieve a book.
I have tried to find a phone number to contact them but one is not to be found anywhere on the statement. I have never subscribed to Readers Digest.
Reviewed March 19, 2006
I recieved a bill to renew my Reader's Digest except I never had it to begin with. I can not seem to get a hold of them so they don't send me any. I do not want them. I don't want to be charged for them. I think it's a shame that someone can bill you for something you don't want or have.
Reviewed March 6, 2006
Multiple shipments of products not requested to my eighty-three year old father. Intimidating collection letters and continuous billing after request to cease shipments.
My father has never had a collections letter in his life and was extremely upset with the tome of the one he received from R.D. As a WWII vet and a stellar individual in our community he was disappointed and saddened by a one-time ethical and formerly upstanding company using less than honest tactics to drive revenue. He literally became sick with worry and the stress involved gave him headaches. I believe this situation aggravated the occurence of TIA's. (small strokes)
I have no doubt that somewhere in the R.D. corporation, it is the job of a salesman to try to confuse prospective elderly customers into paying for products they never ordered. My father was sent musical scores, bible books and other garbage that he would never order. After several letters and phone calls by him, he continued to receive dubious offers and bills. It is a real shame that a once good company has resorted to such low tactics.
Reviewed Aug. 30, 2005
I keep getting billed, giving a statement date and a due date. I have never opened an account with them or signed up for their book as I don't have time to read! Nor the money to spend on their garbage. They are giving me a headache worrying about whether they can ruin my credit by not paying their extortion and I do not have the time to play these games with them.
Reviewed July 19, 2005
I did not subscribe to Reader's Digest Magazine. I do not want Reader's Digest magazine. I wrote "CANCEL" on their renewal order. The Reader's Digest Bill for $24.98 is not for a RENEWAL. i DO NOT HAVE A TELEPHONE NUMBER FOR THE PAYMENT PROCESSING CENTER. I wish to cancel the magazine I never wanted to order.
Reviewed May 23, 2005
I received in the mail an envelope which on the outside had marked "Bill Enclosed" and with the addressee being "Readers Digest". Neither I nor anyone in my family has subscribed to this publication or ever has in the past. I opened the envelope and inside was something "BILL" at the top with big letters and with a tear off for a payment. The bottom part below the tear off had a header/title marked "Summary of Accounts" which had the subscriber name (my husband's name) and the Account Number, Statement Date, payment due by date, Amount, and also said I can pay on line at www.rd.com/paybill.
We never subscribed to the Readers Digest. No one has subscribed us. This seems to be a scam to see how many people accidently pay this because it says "Bill" even though it really isn't because we really didn't ever subscribe to this magazine. There is no phone number listed on this 'bill' that says where you can call if you have questions.
Reviewed April 16, 2005
Last month I received a package which said FREE. Inside was a book from Reader's Digest with hupla about this big sweepstakes. This is a new promotion of Select Editions, reading service and every two to three months they will send me a book. Total with s&h totals 26.61. If I choose not to keep them I to return the book, or send a note if I do not wish to participate! No phone number and hard to find an address.
This month I receive a bill for $26.61, never received a book. I did not know what this was for till I remembered last months package. I have just sent a letter out to them to remove me from their mailing list and take me off. But this was an inconvenience when never asked to be part of this. I feel forced to have received this book, then to be invoiced when I never agreed. I feel this is a shady practice and I want it stopped.
Since when does business get to say YES for all conusmers and we have to find a way to say NO or else we are billed for it? This is happening more and more and I am surprised at Reader's Digest. Please help to put a stop to this.
Reviewed March 9, 2005
My subscription to Reader's Digest expired in February. I decided not to renew it because the price they were offering was more than I could get it for elsewhere. I did not return any of the letters they sent me authorizing renewal. Now I have received a notice that they have automatically renewed my subscription without my consent and sent me a bill for an even higher amount that is twice what I can get the subscription for elsewhere.
I wrote to them telling them not to renew but this practice cannot be legal. I went on-line and found many people with this same complaint and could find no way to call Reader's Digest and the links to Customer Service on their web site do not work. I want you to be aware of this and I no longer want any association with Reader's Digest.
Reviewed Feb. 21, 2005
Fall of 2003, I subscribed for a years subscription of Readers Digest. Not sure of the month as I remember it was a couple months later before I started to receive the magazine. Fall of 2004, I receive a bill for $15.98. When I wrote back and told them that I never extended the subscription, they wrote back and said that's it's 'automatically reneued for the next year if I didn't cancel. They keep sending these notices stating: 'Toatl Due $15.98 This account is gravely overdue. 1 We dispatched three issues of your subscription to you. 2. dispite reminders, this account remains unpaid. 3. Payment now will stop further collection efforts'
If they sent me these extra 3 magazines, I don't think I should have to pay $15.98 for them.
Reviewed July 14, 2003
They sold us some music cassettes that had a Lifetime Guarantee. The cassettes wore out after years of enjoyment, which IS covered in their guarantee. Neither of the cassette sets they sold us are available any more, so we asked for a refund check, and they basically told us they could not refund our money, which means their guarantee is not even worth the paper it is written on! We are out nearly ninety dollars that they will not refund! We are sure we are not the first victims of this scam!
Reviewed Jan. 28, 2003
I never asked them to send select editions but they keep on sending and also sending past due bills asked me to pay. I also got a letter from Charles Dean ,collections Department, Plesantville, NY 10570 asked me to pay $25.65 , if not they are going to terminate my account .
Reviewed Oct. 9, 2002
In the begining of Oct. I recieved a bill for Reader's Digest but ignored it because I had not rquested a subscription. About a week later I recieved my first issue, which I have neither asked for nor paid for.
Reader's Digest Company Information
- Company Name:
- Reader's Digest
- Website:
- www.rd.com