
Reader's Digest Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About Reader's Digest
This profile has not been claimed by the company. See reviews below to learn more or submit your own review.
Reader's Digest publishes a wide range of magazines and books. Since 1922, the company has covered topics from health and wellness to humor and inspiration. Reader's Digest also produces special editions, themed collections and condensed articles.
- Diverse content
- Educational value of articles
- Billing discrepancies reported
- Customer service issues
Reader's Digest Reviews
Filter by Rating
- (7)
- (4)
- (4)
- (7)
- (79)
Popular Mentions
- 4,888,580 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,888,580 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Nov. 3, 2021
I purchased a gift subscription to Reader’s Digest Canada for a family member, and the family member received the issues up until I was sent a renewal email. I clicked the renewal email and input all of my payment information, but the issues stopped appearing even though I’d renewed the subscription. I phoned customer service, and their representative apologized for the error on their end and let me know that I would get an additional month added to the subscription, but that they couldn’t send me the old, missing issues. We waited. The new issues didn’t appear.
I emailed customer service and I was told by customer service that the gift subscription wouldn’t resume for another four months! I said that it made no sense that there would be a four-month gap between the original subscription and the “renewal” of the subscription, and the representative responded that Reader’s Digest couldn’t send me any back issues, couldn’t restart the subscription any earlier, and basically I should just suck it up. I am really really REALLY not impressed with their customer service. They don’t seem to know what they’re doing when it comes to subscription renewals or dealing with customers either online or on the phone, and one hand is clearly not talking to the other in terms of their customer service and subscription departments. It’s too bad because the family member really loves the magazine - too bad they never receive any issues. I am done with this magazine.
Reviewed June 30, 2021
After taking money for a year, they are not going to deliver any magazine. They are big-time cheats. I subscribed for this magazine and paid the full amount. Despite number of reminders they have not send even a single copy.
Reviewed Aug. 21, 2020
I read at least 100 jokes and with all these jokes. They contained jokes that not even my brother would laugh at. These jokes... were jokes themselves. For the people who created these jokes. Y'all need some kinda training. Even walking into a bar jokes were terrible. Usually, they give a good punchline but they gave depression and sorrow for the people that were brave enough to upload these online.
Reviewed Dec. 14, 2019
Innocent customers are warned not to fall in trap of yearly subscription of RD magazine by getting lured of emails for lucky draws and petty gifts. RD is a cheat group in such cases. They only have mission to mint money from people like us and then they will rarely respond to emails, or on customer care numbers, nor will they deliver the magazines or gift. Persons working there named Nidhi/Sunil/Priyaranjan, and others who if by chance take your call on customer care, are just trained robots and they will be of no use. Beware of subscribing to such road side magazine. People operating it in India are crooks and nothing else.
Reviewed Nov. 20, 2019
My subscription id is **. I have booked the subscription for Reader's Digest and I have not received even single copy yet. I tried calling the customer care number but it is useless. Queries are not handled properly.
Reviewed Nov. 5, 2019
I have subscribed magazine in August 2019 and informed them to send magazine from September onwards. They said everything OK. But the magazine is not receiving monthly and then I am making call to customer care. After making the call only they are sending it in courier. One of the worst experience..and it's facing each month...
Updated review: Nov. 15, 2019
The expiration date on my subscription has been corrected.
Original Review: Aug. 20, 2019
I recently subscribed to Reader's Digest and due to a discrepancy in price I was promised that my subscription would be extended from 8/21 to 12/21. It's a good thing I'm not holding my breath. If there's one thing I hate it's bait and switch. If this problem isn't corrected shortly my next email will be to the Better Business Bureau.
Reviewed July 23, 2019
Dear All, My family used to be a Reader's Digest fan 30 years back when I was young. In fact all my childhood I have read all the issues, but today it is more of a money making business rather than a good magazine company. I would like to bring to notice to all that the Reader's Digest monthly issues delivery process is in a mess OR they are doing this on purpose. I paid for the issues 2019-2020 subscription and they are still sending me mails for the 2018-2019 editions in order to pay so that I can be eligible for a car and Rs. 1500000 as per their sweepstakes in my account which I feel is a total fraud.
Till date I have made 3 complaints of non receipt of the issues since i paid up 4 months back. I have been sent some issues in a hurry with repetitions in 2 separate couriers. Every time I call the call center they increase my membership date and ask me to check my mailing address which is so stupid as all other companies are sending all mails to my doorstep. Finally they blame the postal service and say, "sorry." Please be careful and not waste money on this company and instead buy it from the local bookshop vendor in order to avoid such headaches. Thanks.
Reviewed April 26, 2019
I called Reader's Digest, to cancel my online edition. I told the person I was speaking to that I wanted the home edition. She said no Problem and refunded my PayPal account. She then said I would be charged for the home Edition, which I paid by visa. Today I called to check on my service, and the woman told me I canceled my service. I asked if I could order the home Edition again, since my first order was tossed. She proceeded to give me a hard time. Because I love the stories and information RD provides I ignored her rudeness. My advice avoid their customer service department.
Reviewed Dec. 18, 2018
Magazines are not delivered. I HAVE NEVER RECEIVED MY COPIES OF READER'S DIGEST MAGAZINE WITHOUT WRITING THE REMINDER MAILS. And now since last 1 month, Reader's Digest is not even responding to the mails.
Reviewed Sept. 14, 2018
It's very disgusting that my first issue has not come till now. I am very dissatisfied by Reader's Digest. When it will come? Answer my question. Pls give my edition to me. It's very bad that you are not answering our phone calls also.
Reviewed Sept. 10, 2018
We did not even get the first issue. Emailed and they wanted me to do all the work. No apologies. It was a product I bought and paid for and yet they wanted me to find out why it was not delivered. We had this magazine years ago and it was amazing. It is a good magazine but the customer service is poor. They did want to extend the subscription by 1 month. All I wanted was my first issue. Oh, it comes as 2 issues. Sept./October. Will send you Sept. first but it will take 3 weeks. Ok, do the math. I am getting that issue anyway so in 3 weeks I would be getting the issue I was owed is what they offered. No apologies or effort. This was a gift for my 89 year old mother. Sad that a good product does not come with better service. Cancelled my subscription. Was only 12.00 but, still expected good customer service.
Reviewed April 18, 2018
Tried to call Reader’s Digest to cancel a subscription. When I finally got to talk to a person after calling the number on the website which was a wrong number then trying to get through the robo answer service find out that I need to call country-magazine. Total idiots but think I got my subscription cancelled although I doubt it.
Reviewed Dec. 28, 2017
I ordered my father's large print Readers' Digest order ** since 2016 and for one year subscription until Dec 2017. Every 3-4 months I have received IMPORTANT - LAST NOTICE TO RENEW because order was due for renewal. Even in March and June 2017. In October 1, 2017 I renewed supposedly until Dec 2018 with Chase Bank check # **.Today 12-28-17 I received another IMPORTANT ORDER NEEDS TO BE RENEWED notice saying that my order was only until Dec 2017. The Reader's Digest.com site is only to order or renew - NO AREA to contact somebody nor 1-800 number to speak to anyone. My impression is that they do it on purpose to overbill seniors like my father (he is 92 and does believe that it needs to be renewed every time he sees those notices 3-4 times a year). If a subscription is for one whole year it should be sent a bill once a year.
Reviewed Dec. 27, 2017
I didn't receive the copies of February, March, August, September and December. I wrote several emails. RD care but no response. Also, I want to cancel my subscription, please don't renew. A few suggestions to Reader's Digest: Please ensure you have a good delivery team, to track if copies are sent to the readers. Please ensure you have a good support system. Your customer service number never works. Please ensure your website works well, I have many a times requested for address change, but it does not work.
Reviewed Oct. 29, 2017
I go online to try and send a funny story to what happened to me when I went to Europe and I keep saying Reader's Digest Canada... Submit a funny story or joke to Reader's Digest Canada... but I keep getting the one from the USA and or Australia. It all goes good until it wants my Zip code and because I give it to them because I live in Canada it will not complete my request because they want one from the USA or Australia. I then will go to my browser and type in... Submit your Joke, Funny Story or Quote to Reader's Digest Canada or Reader's Digest Canada and here we go again. It will go to either the USA or Australia website.
Reviewed Aug. 11, 2017
A decent medium sized magazine which is convenient to carry and read as it is not too detailed and are a good combination of happenings around the world and many things. It has been there for a long time and still continues to improve one's information and entertainment.
Reviewed July 26, 2017
I made payment on 19-03-2017 on 17:39:50. Total payment of 761 (711 (50 shipping)). They handed me a book and after that not even one books is couriered to me on time. Today am writing a review (26/7/2017) and only a have is a copy of May is with me, which was delivered to me, when I told them return my money back. HT media + reader digest is the worst service I have ever seen.
Reviewed July 31, 2016
On June 27, 2016, I enquired about my Subscription status by emailing rdcare@intoday.com. On July 1, 2016, I get a response from Kabita saying "We regret to inform you that your payment made by you through online has not been realized from the bank". In other words, although my Credit Card was charged after making online payment, they are not going to send any issues because of some internal problems.
I responded the same day asking "why am I being penalized if my payment made online has not been realized from the bank?" Kabita again responds on July 08, 2016, now saying "We would like to inform you that your subscription has been lapsed w.e.f October 15 issue against the subscription number..." and "we tried to contact you at... but we are unable to get through". Hogwash!
I get calls from all over the world, but only Reader's Digest is "unable to get through"! Also what earlier was "your payment made by you through online" now became "your subscription has been lapsed"!!! On July 11, 2016, I receive an email from Sugandh asking for an "alternate number". I responded the same day saying "Please just call for once on... and I'll answer". There has been complete silence after that! No call or email and most importantly, not a single issue of Reader's Digest! What was once a publication held in extremely high esteem and something I grew up reading, has now fallen to these dismal levels. DeWitt ** and Lila Bell ** must be turning in their graves. PS: The dots (...) above represent my Subscription and Mobile Numbers that I'm not comfortable revealing in the review. Thanks for your understanding. However, if I need to, I most certainly will. Please let me know. Thanks.
Reviewed June 2, 2016
I think of Reader's Digest with fondness because this magazine could usually be found around our home as common reading fare. Although some serious readers say that digests like RD giving shortened versions of books deprive readers of the much richer reading experience of going through the complete book. On the other hand, they could serve as stepping stones allowing a brief glimpse of the featured book so that readers can get the full book if they liked the abbreviated version. Digests can also serve as trainers for beginning readers to develop the reading habit easily.
The magazine features entertaining human interest articles which tug at the heart, as well as interesting and informative travel and culture articles. However, the articles dealing with politics are quite conservative. RD also has regular sections such as "Laughter, the Best Medicine" which posts humorous anecdotes sent in by readers. I remember using the vocabulary section of back issues as helpful review materials in preparing for school entrance and scholarship exams. I also appreciated the colorful covers with beautiful paintings. With its ubiquitous presence in our home, RD seems like an old, familiar friend.
Reviewed May 24, 2016
I love Reader's Digest to death... Reader's Digest makes me more knowledgeable of what happens at all over the world. I also love the funny anecdotes and the vocabulary games. I will definitely recommend Reader's Digest to anyone who likes reading.
Reviewed May 24, 2016
I super love the Reader's Digest. I grew up borrowing my mom's collection for the Laughter the Best Medicine section... Then All in a Day's Work, Life's Like That, Word Power, Quotable Quotes --- until I started reading the more lengthy sections. It has taught me to love reading and I am glad that over the years they did not disappoint in giving me information that made me more educated about different cultures all around the world, religion, psychology, etiquette --- you name it - Reader's Digest got it.
They always go out of their way to feature great life stories from which you could learn a lot from. One issue of the Reader's Digest could keep me entertained for a whole day. It really lives up to its name. It's a shame that the more technology advances, we people have become more engrossed in other leisure activities far less worth the while than reading a good book such as this.
Reviewed April 23, 2016
I am subscribed for Reader's Digest. A week ago you told me you will send a subscription copy and free gifts along with a Reader's Digest copy. Still now I have not received any copies. Probably your courier man has not identified my address properly. In case of I not receiving any copies I would consider this Reader's Digest subscription and sweepstakes as fake and I am may lodge a complaint against this. Please be honest and sincerely give my free gifts as I was ready to pay my 761 Rs cash.
Reviewed Feb. 19, 2016
I got a phone call from a sales person in Reader's digest and agreed to pay an amount of AUD 60 (approx) on my credit card for a year's subscription and a book. Not having received a single issue of the magazine for 3 months after that, I left a complaint with their customer service online. They emailed me, promising to re-send issues of the magazine and the book. No magazine issues of the book appeared in the mail for another 2 months, so I lodged another complaint, getting no reply this time. Another month later, I disputed the transaction on my credit card and successfully reversed it.
Last week (nearly 9 months after the phone call), I got a threatening email from "Black Collection Services" Sydney informing me of my debt to Reader's Digest Australia of an amount of AUD 49.95. I was directed to pay or suffer loss of credit rating via default registered with Veda Advantage. The email from "Black Collection" had my postal address wrong. This made me realize that they might have mailed magazine issues to the wrong address for a few months until I disputed the transaction, following which they probably stopped. The person who called me offering promotional rate for 1 yr subscription obviously took down my postal address all wrong, which is not my problem.
I lodged another complaint with their customer service explaining the history of the case, demanding they withdraw the collection notice. Now their customer service department appears to ignore the full content of my messages lodged online and annoyingly keeps asking me for proof of payment made. I would strongly advise anyone against dealing with Reader's Digest as their customer service is dumb and callous, resorting to unfriendly tactics when the problem arose from their own mishandling.
Reviewed Feb. 4, 2016
I have not received the refund of Rs.579 from your end against the cancellation of Subscription No. ** and please pay the refund amounting to Rs. 579 as early as possible. I had given repeated mails to the customer care of Reader's Digest & they had mailed me that they had send the money by money order & on 08.01.2016 they mailed me the following: "Mr. **, This is with reference to your complaint for the non-receipt of refund. Please accept our sincere apologies for the inconvenience caused to you. We would like to inform you that, we have already processed the refund via money order and you expect the same within 7-10 days time."
Reviewed Jan. 22, 2016
I paid for a year's subscription for Reader's Digest a few months ago for the first time, and still have not received an issue. My credit card has been charged months ago. Any word when I will receive them?
Reviewed Aug. 13, 2015
I have subscribed for this ** Reader's Digest book few months back. My subscription id is : **. They had taken all my yearly subscription charges online. They never send copies until and unless you send tons of reminders. Sometimes I even came across things like "despite of continuous reminders they never respond to your emails." But no ** from Reader's Digest had sent me copies so far.
Reviewed July 14, 2015
My Grandmother subscribed to this magazine for many years and as a child I loved reading. I was always excited to visit my grandparents house and could not wait to read the latest edition of RD. It was a wonderful experience. Fast forward to a few years ago when she had a stroke. Her subscription ran out and then the bullying began. She began receiving "Overdue" notices and threats to turn her over to "Collections". She was almost in tears when she showed me the "Collection Notices" and asked me what she should do. I returned ALL of the correspondence with a note to cancel the subscription. It continued for quite a while until they finally stopped. I believe based on her subscription period they knew she was in the later stages of her life and susceptible to these attacks. Never again will they receive money from me or my family!
Reviewed May 20, 2015
I started the select editions in 2013 and in one summer I read 22 books which included some ancient condensed novels. Last year not as much as time DID not allow. I look forward to again this year spending time on our patio swing reading with great enjoyment and sipping limeade. Thank you Reader's Digest.
Reviewed April 7, 2015
I paid for a one year subscription to Reader's Digest for 2014 for my sister, intending it to be just for that year, no mention of renewal anywhere. This week (end March 2015) I received a "Gift Subscription Renewal - Payment Reminder", saying they had already sent the second copy of this year's subscription to my sister. The letter had large red writing and a red banner across and was obviously intended to resemble an overdue payment request. Very poor tactics by Reader's Digest, intending that their demographic of mainly older people would be taken in easily by the appearance of an overdue payment demand, and of course until I checked, I couldn't remember whether I had started that subscription for this year or last - it was a Christmas gift. No more transactions from me, gift or otherwise, with Reader's Digest for such underhand marketing.
Reader's Digest Company Information
- Company Name:
- Reader's Digest
- Website:
- www.rd.com