
Reader's Digest Reviews
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Reader's Digest publishes a wide range of magazines and books. Since 1922, the company has covered topics from health and wellness to humor and inspiration. Reader's Digest also produces special editions, themed collections and condensed articles.
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I had subscribed to Reader's Digest and after receiving call after call after call from them trying to get me to renew early I told them I would not be renewing due to their annoying phone and no matter how many times I asked them not to call they continued.. sometimes twice in a day. No matter how many times I told them not to call they never stopped. I also received a nasty letter from them saying I had been terminated due to no response. I called (800)304-2807 and got an agent and told him that I would never do business with them again due to their annoying calls and nasty letters.. He assured me I would not be called again.. Next day another call.. This is after I received their termination notice.. I am on the do not call list and it's my understanding only companies that you do business with that are allowed to call. I can only imagine how the elderly handle this. Hopefully someone can do something about them.
Reviewed Jan. 2, 2009
Received renewal notice for own subscription and chance to give two FREE subscriptions. Mailed check to RD and it was cashed in August 2008. Continued to receive renewal notices in mail - just ignored, because already paid. Noticed on mailing label says subscription ends Jan 09. My two free subscriptions received their first copy in December 2008. Have sent TWO customer service emails through RD website. They say you will receive an answer within 24 hours. I have heard NOTHING. Today (01/02/09) received notice my subscription has been terminated. I have emailed now the THIRD time; they say I will hear something within one business day. We'll see. Have requested that if my subscription is, in fact, terminated to refund the money sent in August 2008 - since it, obviously, did get me a renewal subscription. Am very disappointed in RD, which is like an American institution. If I get it cleared up, don't know if I'll ever subscribe again.
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Reviewed Oct. 22, 2008
WE received a bill for something we did not order. It was we ordered and received "vol5-08 Sunday at Tiffany's and Blank. We never ordered, or received these items. Going online to find a phone number. I found that many people have experienced this same thing - bills for things they did not order and in most cases, did not receive.
Reviewed Oct. 20, 2008
I just reported to your site. But since then I have obtained Reader’s Digests customer service phone number (800) 635-5006. They tried to tell me that I ordered the book on the internet. I told her that she was absolutely wrong. She said that I placed an order for a free book and then to receive additional books every month for a fee. I told her that I rarely order from the internet and would never order a book from them, especially a $28 book every month. I mentioned to her about this site and that there were a lot of people that they have done this to and I want this taken care of. She apologized and said it was a mistake and that she would send me a letter that I would receive in 7 to 10 days stating that I do not owe the money.
Reviewed Oct. 20, 2008
I received a bill today from them saying that I ordered Vol 4-08 Blue Heaven and Blank and that I have a past due bill of $27.55. I have never ordered this book. And like everyone on this complaint there is no contact information to get in touch with them on the statement. I went into their website rd.com and the only number I could find says when dialed that the number was incomplete. I dialed a few times more to make sure I was dialing it correctly but got the same message. It also says the website has not been updated since 2005.
Reviewed Oct. 18, 2008
Same story as countless others, I find. Subscribed for a year; wrote do not renew on renewal notice, sent it back and then the fun began. I, too, searched their notices for a phone #; finding none, I wrote a letter noting the date I had sent the notice to cancel and expressing frustration at being accused of being delinquent. Appears to me they have perfected the art of bullying to a science! Am paranoid about being turned over for collection, my good credit being something I fiercely protect. Wonder if they really DO turn people over for collection or if it's just one tool in their arsenal of tactics.
Reviewed Oct. 18, 2008
I have received several notices of URGENT NOTIFICATION OF OVERDUE ACCOUNT SUBSCRIPTION STATUS: DELINQUENT PREVIOUS ATTEMPTS TO COLLECT: IGNORED BY MRS. PEGGY **. I should never have received these in the first place because I was paid up until Aug. 1, 2009. However, I kept getting notified, so I sent a check for another year's subscription renewal in the amount of $13.98 July 28, 2008. The check was cashed, but I continue to get the notices that I owe for the subscription. I've written letters, but to no avail. I'm getting very tired of receiving these every month. I do NOT even receive the Reader's Digest that I ordered. They have been very unethical and have no integrity.
Reviewed Oct. 17, 2008
About a year or two ago, I received an invoice from the company Reader's Digest saying I have an amount due of ten dollars. I have never in my life ordered a subscription with them, yet I receive bills by them for a 12-issue subscription plus bonus. I have YET to receive a magazine and they still charge me for a fraudulent order which was never placed by me. I recently call them today about the issue, and they hang up on me twice. Their customer service representatives are of no help to customers and were a real big waste of my time.
Reviewed Oct. 16, 2008
A couple of years ago, I ordered and paid for a 2-year subscription for the Reader's Digest. My time is up and they keep sending me bills for continuing the subscription. I have ignored the bills because I do not want to continue it. I figured when I paid for 2 years I would get 2 years. If they are still mailing it to me, I do not know why. I have not asked for that!!! I ordered 2 years and paid for 2 years. There is no further commitment!!!
Reviewed Oct. 14, 2008
We received a bill for Vol 5-08 that we did not order. Reader's Digest did not provide any phone number to call or any other way to contact, other than a mailing address for payment to the payment processing center. An internet search turns up no listed phone number under the address Reader's Digest provides.
Reviewed Oct. 14, 2008
I did not renew my subscription to Readers Digest in 2008. I just received an OVERDUE BILL stating that I owe $29.98. The Bill states that I have ignored their billing for 8 months. I have not received any magazines for that time period. I am trying to get a home loan and am wondering if Readers Digest has a way of finding out who is applying for a loan, and therefore more vulnerable to Blackmail.
My hope is that, in the present environment, some watch dog organization will discover whom in the organization ordered this form of Blackmail and put them in a nice white collar prison. I am 59 and therefore still able to defend myself. However my parents, who are still living, would probably have been so scared that they would have capitulated. Even though all class action suites give the Attorneys the vast majority of the funds received, I hope somewhere, there is a firm that is HUNGRY for Loads of Money.
Reviewed Oct. 11, 2008
Reader's Digest sent me three letters for three consecutive months saying that they were putting me into collections for a bill on the magazine that I had cancelled. I called the number and they said that I had no balance and that it was cancelled in July. I asked them why did they fraudulently send bills. I told them that I better not receive another bill for a product I did not order. They said it was just an invoice. I argued and said they were trying to bully me into paying for a product by making it look like I was going into collections. I also told them that was fraud. Hopefully, they will not contact me again.
Reviewed Oct. 10, 2008
I paid 4/08 for a year subscription for myself. In June, I pay for a subscription for my father. I now have been receiving notices that my account is delinquent and please pay or be turned over for collections for 19.98. I'm tired of these notices and Reader's Digest sending a notice monthly. Save your money and time for someone else. I have paid. I have my checks to prove it but they don't accept them.
Reviewed Oct. 10, 2008
I paid 4/08 for a year subscription for myself. In June, I pay for a subscription for my father. I now have been receiving notices that my account is delinquent and please pay or be turned over for collections for 19.98. I'm tired of these notices and Reader's Digest sending a notice monthly. Save your money and time for some else. I have paid. I have my checks to prove it but they don't accept them.
Reviewed Oct. 10, 2008
I have been receiving a bill for $13.98 for a subscription I did not order. The bill is supposedly overdue by 8 months. I have not received any Reader's Digest magazines in that time period. There is no phone number to call to tell them that their bill is erroneous. They state that the bill is delinquent and that I have ignored the bill. Because of this, I will never order the magazine. This is intimidation and outright fraud. I didn't realize that this was happening to other people until I started reading about the same problem. I hope someone comes down hard on Reader's Digest.
Reviewed Oct. 9, 2008
I just received an e-mail from Helen ** - Marketing Manager for Reader's Digest thanking me for my order (which I didn't make) and billing me. I thought it must be a scam from someone other than Reader's Digest so I went to Reader's Digest website to copy them on the reply to the e-mail. I couldn't find an e-mail address so went looking some more and came up with this site. Apparently it is Reader's Digest attempting to defraud me.
Reviewed Oct. 9, 2008
I get bills for a product, and the amount is not the same amount that they showed. I get things I did not order, then the bill comes. I also get books saying free, then comes a bill for it. I send the bill back saying cancel, but they just keep coming in. Just in the past few days I received a bill saying that I owed them $158.27, and that the minimum due was $74.34. I have no idea what that is all about. I do remember ordering a book, but it did not cost that much. I do not know where that amount came from. Every bill I get and Pay for even if I ordered or not, I always write cancel on the bill but that does work because they still keep sending me stuff, and then bill me for it. I am so tired of seeing their name in my mail box!! I just wish they would go away. I cannot afford to pay all this money out. I wish I never heard of readers digest. Thank You for hearing me out.
Reviewed Oct. 4, 2008
I started getting Reader's Digest sometimes ago. I discovered my neighbor ordered them as a holiday gift. I have never discussed with my neighbor why, or questioned them. Just made a remark, "Thank you, I discovered that your gift order the subscription." The problem I discovered with Reader's Digest was that the company tried to bill me upon renewal. I contacted them and told them over a year ago that I don't want their magazine and never initiated the order. I recently received a box on my door step for a gift and now a bill. I have never opened the box just like most of the magazines that are still in plastic that they keep sending.
Reviewed Oct. 2, 2008
Reader's Digest used fake bills to trick me into renewing my subscription to their magazine. They even sent me a bogus collection letter in an attempt to scare and embarrass me. I got an attorney and filed a class action lawsuit against them in West Virginia. We are looking for other West Virginians who have been similarly victimized by these unlawful practices in order to establish a pattern and practice. Please contact me at **. Thanks.
Reviewed Oct. 1, 2008
I received an unsolicited book by mail with a contained letter which fraudulently claimed that I had order the book. I did no such thing. I will ask the postman to return to sender and I would appreciate having your attorney contact the postal authority regarding the use of the mail service for fraudulent purposes.
Reviewed Sept. 30, 2008
received a check from them for 3988.98. claiming it was unclaimed prize money for readers digest. iv called and called and no answer or return call. just wondering if this is some kinda fraud thing.
Reviewed Sept. 25, 2008
Paid for the Readers Digest several months ago and have continued to be billed monthly even after sending them a copy of the check clearing my bank. I have not renewed and they are billing once again!~ I have excellent credit and do not want this to be sent to collections as the bill was already paid and there were no renewals. What can I do to get this stopped?
Reviewed Sept. 24, 2008
My Dad has been trying to get his subscription canceled. He has returned bills marked CANCEl and written letters. They do not seem to understand he does not want their magazine. The last renewal (bill) he got said final rememinder and written in under subscription status was Delinquent and written in under previous attempts to collect was Ignored by Gino Baroni.
As I said he has not ignored this and has wanted it taken care of months ago. When I read about all the problems it makes me wonder. At this rate they are going to loose all their customers.
Reviewed Sept. 19, 2008
Help us with Reader's Digest: My Husband's Grandfather gave us a subscription 10 years ago. We never read it. In 2003 when our grandfather passed away, we knew we would never renew our subscription. Recently we received two letters stating we owe for products ordered and overdue subscription dues and they were sending us to collection. It totals $37.24. We immediately wrote them letters and asked for evidence we ordered any products or renewed our subscription. There is no response. I have to imagine that this is not the end. ALSO, can you imagine all the Senior Citizen's that could be confused by these invoices and just pay?
In my research on the internet, I found hundreds of the same stories and I also found an Assurance of Voluntary Compliance or Discontinuance from Feb of 2001 where Reader's Digest was the respondent. We are unfamiliar with legal terms, but from what we can tell, Reader's Digest has a history of scamming people and their key demographic is Seniors!
If they send us to collection, it will impact our credit. We should not have to pay what we do not owe just because we are threatened!
Reviewed Sept. 17, 2008
Blue Heaven $27.64 I did not order. I got this book in the mail without an invoice. At the time I had a death in my family and did not pay attention. Now I get a bill for $27.64, which I am not paying I will galdly return the book. When did I order this book?
Reviewed Sept. 13, 2008
I was billed for a book that I had not received and had not ordered..When I sent a return note stating the the above, I was sent the book! AND a bill. I still don't want the book and I'm not paying for it. I have received three billing statements demanding I pay or be sent to a collections dept. I do not feel like I am obligated to pay for something I did not order.
Reviewed Sept. 13, 2008
I was billed for a book that I had not received and had not ordered. When I sent a return note stating the the above, I was sent the book! AND a bill. I still don't want the book and I'm not paying for it. I have received three billing statements demanding I pay or be sent to a collections dept. I do not feel like I am obligated to pay for something I did not order.
Reviewed Sept. 11, 2008
I finally searched the internet and came up with a phone numer to call and cancel any future relationship with them. I was told that I was subscribed to their automatic renewal plan and I informed them that I did not agree to that. Supposedly the charges are going to be dropped but I am wondering after seeing the numerous complaints if they will continue to hound me with their bill.
Reviewed Sept. 10, 2008
I was sent a book I did not order, I opened it, saw what it was, resealed it, sent it back at my expense, now am being billed for it and they're getting nasty about it to boot.
I am being threatened with a collection agency for something I didn't order and returned without ever looking inside the darn thing.I even sent back thier so-called free gifts. I didn't keep anything.
Reviewed Sept. 5, 2008
I began receiving books that I did not order, with a tiny plastic gift RR car. These were returned with a letter stating that it was not ordered and that my name should be taken off of all customer lists. Now I receive a bill for another book that I refused, if I ever got it---I cannot remember. I am very concerned about this scam/injustice. I am on a fixed income.
I have spent time and effort with my wife doing the checking, mailing and searching what to do. It feels like a big worry to me.
Reviewed Sept. 3, 2008
We took an Readers Digest Offer which said pay $10 for subscription. I sent them a check for the same thinking that it was a one-years Subscription but looks like i was cheated , i got a letter for Renewal of Subscription even before i received my first Months Readers Digest Magazine. I was not happy and canceled my subscription immediately. And that started a chain of letters and gifts that i didn't need. I got 4 copies of a RD Book called The GHOST even though i didn't need it. And then came the letters asking me to pay $27.56 for it.
I have mailed numerous mails to the RD customer service and they still have to act upon the same. I am fed up of all this pressure tactics they use. Their letters have something bold on them saying Immediate Action Required .
Reviewed Sept. 2, 2008
My mother keeps getting the reader's digests and send them back. She should not get billed!
Frustrated; she does not owe $
Reviewed Aug. 29, 2008
I have written and explained I did not order this book nor do I have it I only order from Harlequin Reader services. and only historical romances. Something called Ghost would not even intrigue me, we have no children at home and hubby does not read noval or paper backs of any kind. The continue to badger with duns for paymen tof $27.00
Reviewed Aug. 27, 2008
I keep receiving unsolicited BOOKS from Reader's Digest, even though I had called them on July 28, 2008 to have my name removed. I would like to see this abusive process stopped.
Reviewed Aug. 26, 2008
What happened to me was the same thing that has happened to countless others, I see after googling Reader's Digest phone. First thing that popped up was your page with, it was literally not worth counting, other complaints. I received a book of Select Editions, which appears to be a set of 4 short novels written by 4 authors I have never heard of. I never ordered this book, and I don't remember there being a bill with it, so I just assumed it was one of RD's gifts, like the ones they're always offering that I always ignore. Then I got a bill, with no phone number or email address to respond to. I ignored it, and got another one from their collections department, still with no contact information.
I went to RD's website, found a place to email, although I can't see their email address and email it from my own account so I can't have any record of having sent it. I sent to ATTN: Charles Dean, Manager, Collections Department explaining the situtation, and telling him that when I googled, I found that page, and I copied and pasted the entire page in the email. I then told him that I consider the matter to be closed and that if he had anything else to say about it, although, I wrote, I can't imagine what he could possibly have to say in RD's defense, that I would not read the first word unless I saw a phone number that I could dial to speak with someone.
I am self-employed and I charge a pretty good rate per hour, and have a lot to do in preparation when not on the clock. This has wasted at least $300 of my time. As of now, I'm sure their still going to keep harrassing me. I hope I'm wrong.
Reviewed Aug. 26, 2008
On 8/22/08 I tried to order a subscription to Readers Digest. ( a two year subscription for $20.00) when I put in my debit card information and clicked the button once to proceed, the web site froze up so I closed the site and figured I would call later to subscribe. About twenty minutes later I recived six confirmation letters stating that I order six separate subscriptions for $15.00 per subscription.
This wasn't even what I tried to order so I contacted the company immediately. The company claims they have received no information on any order for me, but they charged my bank account for $90.00 to cover these subscriptions. They refuse to refund my money or cancel the subcriptions. I have also contacted Readers Digests corporate office and left voicemail messages but no one will return my calls.
Reviewed Aug. 25, 2008
I received today a dunning bill for a claimed amount by North Shore Agency on behalf of Readers Digest address above for 47.80 overdue for subscriptions..never a subscriber nor have received an issue..in reply to Lehigh Valley stated I would complain to att'y gen'l if dunning continued..
threats to credit in demand...
Reviewed Aug. 25, 2008
Reader's Digest Keeps sending me a bill for the amount of $ 17.98 for the magazine after I refused to renew my subscription. Called the customer service office and was told that my service was canceled in may and I have no balance.
Company still sending bill threatening legal action if I do not pay bill.
Reviewed Aug. 22, 2008
Reader's Digest is sending me a bill and I have NOT subscribed to the magazine. I will NOT pay it.
Reviewed Aug. 22, 2008
I kept receiving invoices stating they had stopped sending magazines after the first three, and were demanding payment for my seriously overdue subscription. I was sure I had already paid it, but as there was no phone number listed and the paybill link was broken, I ignored the invoices until they threatened collection. Using the number this site provided, I contacted customer service only to learn that if I could provide them with the exact date and amount of my payment, they would honor it. Perhaps they had a database failure and didn't have a backup, so this is their way of recovering the lost data.
For whatever reason, it puts the burden of proof on the consumer, making it potentially more difficult for those older folks who always write checks. As these spurious bills don't show up until months later, it might be as simple as finding the right check register or possibly having to request a paper statement from the bank (for a fee, it goes without saying). Fortunately, I had renewed online, so I was able to pull up a statement from December, 2007 which showed the information needed, as well as the contact number for RD.
Without having the exact wording of mailed offer in hand, I couldn't counter the support person's assertion that the offer was for the gift subscriptions only and did not include renewing my personal one. When I asked why my subscription didn't simply lapse, he told me I was in the automatic renewal program, though I don't recall opting into it.
Claiming I must have misunderstood the intent of the offer I accepted, he did offer to reduce the price of the renewal. Perhaps feeling some pity when I informed him I had been displaced due to the recent financial hole Wachovia has dug itself into (another subject for a different forum), he finally agreed to cancel the debt but informed me I should expect a few more mailings before they would cease.
I usually get complaints from my wife for saving too many receipts and other paperwork. I never expected to have trouble from a reputable company such as Reader's Digest, but had I kept the mailing, I might have avoided some reader's indigestion. As a lesson learned, I would recommend everyone keep a copy of any offer accepted and write the payment info on it (date, transaction or check number), and store it with your important records.
Reviewed Aug. 21, 2008
Ordered the Reader's Digest magazine at their introductory 1 year subscription price of $10. I began receiving the magazine in April or May of 2008. RD sent invoice which I paid. They cashed check. RD is still sending invoices and stating my account is past due. No contact telephone number, cant get in touch via internet either. Will have to write letter I suppose. I am receiving the monthly magazine.
I am concerned they might turn over to a collection agency which may potentially affect my credit rating.
Reviewed Aug. 21, 2008
I have recieved several bills for readers digest! something I DID NOT order. there is no contact number, until I saw your website. spoke to Cindy, who apologized and said I may still recieve bills and to diregard and that I may still get magazines. I informed her to abosolutely NOT send me any bills or magazines!
I demanded a verification number and her name, to cancel my supossed subscription. she said that I order a free copy and a subscription, back in June, I do beleive this was part of some survey garbage when I was doing a job search! I am outraged! Told her this better not affect my credit and that I was going to report them!
Reviewed Aug. 20, 2008
I have had a subscription to Readers Digest since the 1950's or 1960's. Now I am receiving 2 copies of the digest since earlier this year, maybe even ito last year. This may be a result of early reordering of subscription requests. It may also be a case of two names or accounts present due to ordering from Pulisher's Clearing house.
I have been looking in my magazines for someone to write about his since early this year, but cannot find anyone to write or call with a name, address, and/or phone # who can bne reached to correct the problem Please help!
I have been receiving 2 copies of the same issue. If I have 2 accounts, that's a waste of money.
Reviewed Aug. 17, 2008
You are sending me a bill that I do not get!!! I NEVER ORDERED, NOR DO I RECIEVE any of your magazines.!!!!!!
Reviewed Aug. 15, 2008
After the third past due notice, I started using the web to find a phone number for Reader's Digest and found this websit. In one complaint, I found a phone number for Reader's Digest Canada and called the number. They gave me the Reader's Digest USA and I want to pass it on to anyone that may need it. I just hope my call to them tonight will fix the problem of the past due notices. If I get another notice--I WILL BE CALLING THEM, AGAIN!
Reviewed Aug. 14, 2008
I received an invoice in the mail for a past due bill for some book that I never ordered. I've never even seen the book, let alone willfully have ordered it. No phone number, no way to get through to them. This is strange...is this what they do to get business?
I am being billed for $27.44 for something never rec'vd or ordered and I fear they might to damage to my intact credit report if I don't pay them. I think that's what they're banking on...
Reviewed Aug. 12, 2008
I had a subscription to Readers Digest which was running out. Readers Digest started sending me renewal bills which I ignored since I didn't want to renew it. Then they called my home and I refused to renew it. They called at some time I was not home and talked to my mother. They tried to talk her into buying something, but she said no. They offered her some sort of a membership but she didn't agree. She wasn't sure at the end whether or not she agreed to anything at all.
She tried calling them back and talked to at least 3 different departments who kept tossing them to and fro until she was told to go away. I received two books from them in the mail with a $30 bill. I never ordered any books or wanted them. They keep sending me bills and threatening emails. No idea how to get rid of these people. This is becoming harassment now and I am considering suing.
Reviewed Aug. 11, 2008
I keep getting bills for a address I lived over four years ago and now they are threating me with collection efforts. They threaten to give my credit a punch in the nose
Reviewed Aug. 8, 2008
I did not order Special Edition Books. [They] sent me a bill for $29.19 I will send a check but [do not want them to] send me anything ever.
Reviewed Aug. 8, 2008
I have now received to special edition books from Reader's Digest as gifts for subscribing to the special edition book collection. I have not subscribed to anything from this company. This is the second time they have done this to me. The only way I could stop it before was to pay the bill and cancel the subscription. I don't want to go through this again.
Reviewed Aug. 8, 2008
I deal with Reader's Digest mostly concerning their contests. I recently ordered some all occasion cards from them and I sent in the full payment which I usually do. I am a retired Senior. I mailed some contests entries to them recently and they began first trying to send me some books that I did not want even the free ones and I would not accept the one they sent and now they are billing me for some Reader's Digest books that I did not order.
I refuse to pay for something I did not order and they are trying to make me pay for them. My credit is very good with everyone but I hate to have someone try to foist something on me that I don't want. I received a free gift from Reader's Digest today but I don't want a that either. I will not be dealing with them anymore because of what they are trying to do to me.
I am suffering from mental distress because of Reader's Digest trying to intimidate me and make me pay for something I don't want
Reviewed Aug. 8, 2008
I refuse to pay for something I did not order and they are trying to make me pay for them. My credit is very good with everyone but I hate to have someone try to foist something on me that I don't want. I received a free gift from Reader's Digest today but I don't want athat either. I will not be dealing with them anymore because of what they are trying to do to me. I am suffering from mental distress because of Reader's Digest trying to intimidate me and make me pay for something I don't want
Reviewed Aug. 7, 2008
A month ago or so I received a package from Reader's Digest with a Select Editions volume. Inside was a Personal Sweepstakes Portfolio. The book nor the sweepstakes were solicited by me. A few days ago I received another volume, and an invoice for $27.03. I am extremely upset as I have never, ever ordered anything from Reader's Digest and I don't intend to begin now.
This is completely unsolicited material and of course, there is not a phone number on any of the paperwork to call and complain. I am sending the 2 volumes back to the Payment Processing Center in Arizona from whence the invoice came, and telling them in no uncertain terms that I have NO intention of paying for these books. Of course, I feel sure I will be getting a letter from a collection agency. However, I am glad to have found this site and that I am not alone in this situation.
Reviewed Aug. 6, 2008
So, I jumped the gun. Shouldn't have sent my complaint before phoning the company. After attempting to explain why I was being charged $22.98, the clerk said she would renew the subscription for 2 years for $15, the advertised amount on the web page. I'm happy now!
Reviewed Aug. 5, 2008
I recieved two books in the mail some time ago, books that I never ordered. there was no return address so I waited for them to contact me. Next contact was a bill for $27.09 , since I did not order these books I will not pay for them, No damage so far, However if they were to some how to force me to pay, financial damage would ensue.
Reviewed Aug. 5, 2008
I am being charged for a book that I did not order. I called to let them know that they sent the book in error and they sent a return sticker. I promptly returned the book but they are still sending bills. I am beginning to think that they sent the book on purpose and are taking advantage of older people. I've called them three times concerning this. They try to tell me that probably entered a contest and checked the box to order the book. Yes I did enter the contest but made sure I checked the box that said I do not want to place order but enter me in the contest anyway. I double checked to make sure I checked the non order box. I searched the web and found a large number of complaints about the same thing.
Reviewed Aug. 4, 2008
I have been out of the country for some time and now returned home to find packages and invoices from Reader's Digest and I have not subscribed to them. I did not ask them to send me anything. I cannot seem to find a phone number for said company and the website only has offers for subscription and no contact number.
Please, please someone stop this company before they create havoc with people's credit.
Reviewed Aug. 4, 2008
I have received 2 select editions books,which I did not order and now Readers Digest is billing for them. I haven't read them nor do I intend to.
I hope this doesn't ruin my credit score
Reviewed Aug. 4, 2008
I started getting bills from Reader's Digest that indicated I owed $10.00. That's odd because I didn't subscribe to anything. So I ignored it. So I get a follow-up bill with the $10.00 amount highlighted in yellow and outlined in red. No phone number. No email.
So I finally called the Pleasantville office. Oh, the lady said, that's just an offer advertisement. Pretty realistic offer advertisement. Wonder how many people fell for it? Perhaps the people need to assess fines against Reader's Digest and each one get paid back their $10.00 plus scam trauma fees!?
Reviewed Aug. 2, 2008
[They] keep charging me for my subscription and I have paid for the year. I paid you by check and the number of the check is1814. I would appreciate it if [they] would correct [their] records. Thank you very much.
Reviewed July 25, 2008
I received a bill for magazines from Reader's Digest that I never ordered.According to them I owe $10.00.
I don't want this to go on my credit report. Plus the time and aggravation dealing with blood suckers like this! I would take $10.00 and put it in my gas tank, not a stupid magazine.
Reviewed July 24, 2008
I am on disability and halfto watch my spending,on July 15/2008 I recieved a Bill stating I owed Readers Digest $43.43 they didn't say what it was for.Because I haven't recieved anything,And I didn't order anything.I havent ordered from RD in years and years.I always pay my bills But I know what they are .But I don't know what this is for.I don't know what to do I don't have the money to pay this,I can't get in touch with them to resolve this So what do I do? This is very stressful.please help me.
I have C.O.P.D and am on meds and Oxygen for that and blood presure med.when I got the Bill my heart starded racing,my blood pressure went up and I started breathing harder it tore my nerves up.It is very stressful.I can't sleep for worring about this.
Reviewed July 24, 2008
I am on disability and halfto watch my spending, on July 15/2008 I recieved a Bill stating I owed Readers Digest $43.43. they didn't say what it was for. Because I haven't recieved anything, And I didn't order anything. I havent ordered from RD in years and years. It's from Robert M. Collection Manager. I always pay my bills. But I don't know what this is for. I don't know what to do. I don't have the money to pay this, I can't get in touch with them to resolve this. So what do I do? This is very stressful. please help me.
Reviewed July 23, 2008
I've been trying to cancel a subscription to their magazine. I submitted cancel request at least four months before the new subscription period began. I written letters, notes, wrote cancel across the renewal bills and mailed it back to them with no result. This month I received a call from their customer service department and explained the situation to the rep and hoped it was over. Since then I've received two more bills. I'm going to write the attorney general in their state next and if that doesn't work I guess I'll contact my lawyer.
The stress from the implied threats is a bit much. `No' should be accepted as that. I really don't want to waste anymore postage or time on this. I had planned to discontinue for a short time but now I'm simply tired of the whole business.
Reviewed July 23, 2008
Despite being notified by phone several times and mail to cancel any orders my elderly father keeps getting billed for things he did not order. He also gets shipments of things he did not order
Reviewed July 22, 2008
I was sent these two magazines and never ordered them. On top of that I keep receiving letters telling me I need to pay my bill. Well, I never ordered your masgazine and I am not paying for it. Stop sending it!!!!!!!
I am very irritated and in the future will never order or purchase privately your magazine if this doesn't stop. Also, I will warn my friends of the same scam!!
Reviewed July 22, 2008
I have been recieving bills for $13.98 for a subscription I never ordered OR received. I was getting the subscription as a gift but I did not re-order it for myself when the year was up. This, latest bill, is threatening and rude. I have no way to contact them on any of their bills.
Reviewed July 21, 2008
Continued to send bill stating we owed money, when, in fact, we did not. We never ordered anything. No phone number anywhere, nothing. Scoured the internet for their number, couldn't find it for ages, and then found it. Went through customer service and got the run around. Finally chose to order subscription to get ahold of someone. Supposedly canceled bill, but we'll see.
May reflect badly on credit score for no reason.
Reviewed July 21, 2008
I have received a statement from Reader's Digest that I owe them $26.98 which is gravely overdue. They say that I had renewed my magazine subscription and had already sent me 3 copies. I DID NOT renew my subscription!!! In the past few months I have received in the mail notices for me to renew my subscription I NEVER intended to do that because I am cutting back on expenses and had NO INTENTIONS to renew the magazine. I disreguarded these reminders.
According to the letter, it seems like there is a hidden threat. The sentence reads as follows: Payment now will stop further collection efforts I interpret that statement to mean that they will turn it over to a collection agency if I don't comply. Of course, I don't want that to happen. If I had renewed the subscription I would have enclosed a check with the renewal statement. So I am SURE I DID NOT ask for a renewal. I must admit that I have received several recent issues but I assumed that my old subscription was still in effect. These magazine companies always send out their renewal notices way ahead of the actual date of termination of the old policy.
No damage has been done yet. But the threat of sending my name into a collection agency worries me. I hope you can contact the magazine and resolve this matter for me.
Reviewed July 20, 2008
I renewed, to the best of my knowledge, a one-year subscription to [their]magazine on December 13th via check. The magazines stopped coming but they are continuing to invoice me on a monthly basis with ever more intimidating statements (i.e. This account is gravely overdue or The facts are: 1. We dispatched three issues of your subscription to you; 2. Despite reminders, this account remains unpaid; etc. etc.) I did not request any further issues sent to me beyond my one-year subscription. I detached and saved for my records the bottom portion of my renewal slip on subscription renewal, and was advised that details regarding my apparent subscription renewal under Continuous Renewal Service, as described on reverse were listed. If there was, in fact, an indication of this service, it certainly is not clear either on the subscription renewal (I would never have agreed to a plan on a continuous renewal basis, never have with any magazine and never will) and certainly is not on the portion of the form that they advised I keep for my records.
As a former multiple year subscriber to this magazine, I will never from any point onward read this magazine again, purchase it off the shelf, or recommend it to anyone else. I am paying this $13.98 requested ONLY because I refuse to let a ridiculous matter such as this damage my extremely reputable credit score and if I did, in fact, overlook something in the renewal process then it is my own fault and I take responsibility for such.
However, I would advise that, in the future, their billing office notices contain a phone number to call with questions (not just a website on the bottom of the form), and that their documentation provides the subscriber with the information they need to know about their account on the information they KEEP, not the information they return in the mail with their check. This is extremely poor business practice. Reading the info on this website has certainly opened my eyes to the multiple complaints about this company in recent years
Reviewed July 20, 2008
I never subscrobed for this magazine. I was sent the magazine in the mail for no apparent reason and now I'm being billed for the subscription price. This is the 3rd notice but I have no phone number to even attempt to contact and dispute this bill. Can you advise me what to do next. I cant afford credit issues while I'm trying to build it. Thank you
Reviewed July 18, 2008
got a bill for a subscription that I NEVER ORDER. I WANT THIS TO STOP. NO PHONE NUMBER TO REACH to complain. Now a days families are tighten thier belt to leave on a daily basis .This company are taking advantage to the economic situation of others.I want this scam to stop.
Reviewed July 18, 2008
One day in my mail I received a Readers Digest magazine out of blue which I never subscribe. I received bill sometime later from Reader's Digest stating I subscribed the magazine and I need to pay $10. There is no contact phone number anywhere to be found in the bill. I never subscribed anything. I suspect it is a fraud. I did internet search and found a lot of complains about Readers Digest and many other people encountered the same scenario.
I found the phone number from consumeraffairs.com and called Readers Digest. The lady said their database indicated I subscribed about three months ago. I explained that I did not subscribe anything and it must be a fraud. I went on and told her I saw a lot of similar complains at consumeraffairs.com and that is where I found their contact number. I request her to cancel my account. She finally agreed to cancel it and told me I did not owe them anything and they will not sending me the magazine.
Reviewed July 15, 2008
Out of the blue one day, I received a package from Reader's digest which said free gift inside! on the outside of the package. Curious, I opened it to find a book I had never ordered with a cheap pen (My free gift.) As soon as I realized this was some sort of order, I searched for a phone number throughout the materials I had been sent. There was no phone number anywhere on the information sent with a book, and no way to cancel my order.
Through some searching on the internet I located a number for RD that I called. I spoke with a foreign gentleman who could barely speak English, much less help me with my problem. I explained again and again that I had not ordered this book, nor was I paying my own money to return it. If they wanted it back they would need to pay for it. We went over this several times (as he kept telling me I had to pay for it, or return it at my own expense).
He finally got a manager on the phone who agreed they would send me a return sticker which would pay for the shipping of the item. The only thing I have EVER received from RD (aside from the unordered book) are letters from their Collections department stating, You have now received prior PAST DUE NOTICES concerning the SELECT EDITIONS shipment which you ordered and yet we have not received any payment or communication from you regarding this matter. A statement I find extremely infuriating when they NEVER PUT THEIR PHONE NUMBER on any of their documents!!!!! I am furious!
They have sent me to the Collections department according to the document I received and naturally provided no way to contact them as a company directly by phone or email. If this shows up on my credit there will be hell to pay.
Reviewed July 15, 2008
To whom it may concern you have made a mistake you keep asking me for a bill of ten dollars for asubscription that you say i ordered i am so sorry sir or mam i didnt order this and i am writing you to tell you this although i think your magazaine is great i do not wish to subscribe please take me off your list i never received any magazines nor do i want to at this time so i do not think that i should have to pay for this since i have yet to recieve a magazine or even if i were still i did not order it please respond a.s.a.p.
Reviewed July 11, 2008
I ordered Readers Digest last year and apparently it expired in March, but they kept sending articles for the next 3 months and sent me several bills for subscription renewal for $13.98. There was no phone contact info on the bill, only a link to a website to pay for the renewal fee.
I called the number posted here for Readers Digest customer service and told her I was out of town and just saw the bills, I don't want to renew and I also didn't want the articles they sent me. She cancelled the bill and my subscription, told me I could keep the articles (didn't have to return them) and assured me it would not be submitted to a collection agency.
Reviewed July 9, 2008
I keep getting a bill for a subscription i did not order. i have emailed them sent the bill back and told them of the mistake and they keep sending the bill.
Reviewed July 7, 2008
With no previous communication with this company, I received a Reminder Bill that my subscription was overdue in the amount of $10.50. I have never read this magazine, do not intend to, and don't understand why I'm being billed. I've never ordered anything from them in my life.
My credit may be affected if they send this to collection.
Reviewed July 7, 2008
I quit the Readers' Digest over a year ago. I went through several hoops to so inform you at that time. Yet, I still am receiving the magazine and from time to time a bill which I don't intend to pay. Please straighten out your records and quit bugging me.
Reviewed July 6, 2008
I Have received 4 Reminder notices for my subscription due. I mailed on March 08, 2008 in the amount of $10.00 on check #2249, it was cashed on March 17, 2008. I have wasted 3 stamps telling them and are still receiving notices. They just ignore any written correspondence sent to them.
Reviewed July 2, 2008
I have been a RD customer since 1949 and have rec'd the magazine both at home and sent it as gifts to kids and grandkids. Many years ago, I also ordered the condensed books but stopped ordering them when they became so expensive. Also, I can buy them at the library stores for a quarter each. So why would I order them and pay 27.00 for them???? Well, I wouldn't! More importantly, I didn't.
They have billed me for months for 27.44 for a book I never ordered and never rec'd. Then, last week I rec'd another book. I immediately returned it unopened and marked 'Never ordered, not accepted'. Now, I have rec'd another bill adding 30.94 to the bill which now totals $58.38! I will never pay them a dime! I do not owe this money.
I won't ever take any of their books but I will continue the monthly magazine. I do still enjoy that and only once did they double bill me but I was finally able to get that straightened out. I no longer order gift subscriptions however because they always mess those up!! I wonder who does their hiring these days. The don't seem to have competent people working for them!!! Can you help me get this straightened out? They are threatening my credit and I have always protected my credit. It is my honor. Many thanks
Reader's Digest Company Information
- Company Name:
- Reader's Digest
- Website:
- www.rd.com