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Reader's Digest Reviews

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About Reader's Digest

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Reader's Digest publishes a wide range of magazines and books. Since 1922, the company has covered topics from health and wellness to humor and inspiration. Reader's Digest also produces special editions, themed collections and condensed articles.

Visit www.rd.com
Pros
  • Diverse content
  • Educational value of articles
Cons
  • Billing discrepancies reported
  • Customer service issues

Reader's Digest Reviews

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    Page 4 Reviews 230 - 380

    Reviewed Feb. 5, 2009

    Seems Readers Digest is still at it. I received an invoice in the mail for the large print edition of the Readers Digest Magazine. It was sent with only an initial and a last name. Our address listed only our street name and no number. There was also not a phone number to call on the invoice. Said that this order was placed on 12-23-2008. I found a phone number through this website and called. They told me a card had been filled out from a magazine insert. I thought well maybe someone did send a card in using our name. I asked the gal to send me a copy of that card. She agreed to do that and I also told he that we did not want the magazine. We had not yet received a magazine. A couple of days later we did get a copy in the mail. Well then in January we received another invoice saying our payment was past due. I again called and this time spoke to a man who said that could not speak English very well. I told him we never ordered this magazine and we were also to receive a copy of the subsciption card mailed in. He told me that was against there policy because this information is confidential. He then asked if I wanted to pay for the magazine with a credit card!! I said no and I want the magazine cancelled. Well today 2-4-09 we received another magazine. Our postman also left me a note today saying Hi, somhow this company sent out your magazine without a complete name and address. Can you contact them ASAP and get this corrected. Thanks. If he only knew! I am going to give him a copy of this comment for his reference to see if they are delivering many others in my city of about 20,000. I wonder what is going to happen next.
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    Reviewed Feb. 4, 2009

    The Reader's Digest sent me a flyer with my subsription of magazine about a free gift which I accepted to be delivered to me. Few months later, now they send me a letter saying I have not payed for the gift that sent me. The gift is named Mind Strechers. I read up on the internet and came to know that they have been duping the same way to several other people too.
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    Reviewed Feb. 3, 2009

    RECIEVED A BILL FOR $42.55 FOR SOMETHING CALLED DISEASE FREE WHICH I DON'T KNOW WHAT IT IS, AND I DIDN'T ORDER ANYTHING LIKE THAT.?????
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    Reviewed Jan. 24, 2009

    In sept of 08 I renewed my subscription to R.D. along with free gift subscription. Again in Nov of 08 I sent payment in for extended renewal and another gift subscription. My last readers digest mag was delivered for oct of 08. It is now the end of Jan 09 and feb's edition should have been delivered. In Dec of 08 both family members called to thank for thier mags. I am hoping they will let me borrow thiers since I have yet to receive one in last 4 months. I have called 5 times about this and they have record of payments and am told someone will return my call to fix this problem. I am still waiting.
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    Reviewed Jan. 24, 2009

    Reader's Digest began to mail out billing for 2009 in Nov, Dec. of 08.
    We did not choose to renew the book and did not respond to the bill as before they only sent it when it was payed for and they said if you do not want it forget the bill in Nov. Dec. Well, Jan. came and we received a book and a bill. For 2 mos. I canceled the- scriptions,according to their directions. I don't want the book. and yest. for the 3d time another due notice for $24.98 enclosed and won't take NO for an answer envelope to make the payment. They won't take no we don't want it for an answer. Theres no phone number to call them either about this on any of their billing. I have sent the dune of $24.98 back and wrote canceled already on the return mailing. I feel like they are taking advantage of the sit- uation and trying to make us take it no matter what we say to them. Please know we will not be black-mailed into it if they send the book for the entire yr. of 2009. Enough is enough. Thank you for this opportunity to tell someone about this problem. from, Marvin L. Smith
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    Reviewed Jan. 22, 2009

    My grandmother sent us a free subscription for Christmas last year(atleast that was the info I received from them) for this magazine. Then this year we were sent another notice that we were receiving this magazine again for Christmas from my grandmother. I just received a notice from Reader's Digest stating that this was our 2nd notice and that we needed to pay $13.98.
    I do not read this magazine nor do I want to pay for something that I did not request.
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    Reviewed Jan. 22, 2009

    I received a box from Readers Digest on the front it said in huge red letters Free gift from Readers Digest enclosed send no money inside was a large puzzle book and a card the card said This is not a bill I didn't think anything about it I figured it was a publicity stunt! I have never liked RD and have no interest in their magazines..about three months later I started receiving bills from them demanding payment for that single puzzle book they are demanding I send them $26.47 for a puzzle book..I sent them an email demanding they cancel any forged sub and to wipe out that fake debt..I also asked them to send to me via snail mail proof ie a sub sent in by me in my handwriting signed by me requesting a sub..they ignored my request and instead sent me another bill demanding payment..I do NOT owe them any money and will not be bullied into paying for a dummy sub they have made out in my name..
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    Reviewed Jan. 16, 2009

    I responded to a postcard about a free sweapstakes offer and called the number. The person who responded identified it to be a Reader's Digest offer. I declined all the offers which required me to put out money. At the end of the call I was told that I would get free gifts. Subseqently, I got several boxes in the mail from Reader's Digest with free gift printed in bold letters on the boxes. After some time I began to get statements both at my workplace(address above) for $29.12 and at my home address for $26.47. I looked all over the papers to find a phone number so I could call to clarify the issue. There was none. Neither could I see what items I was being billed for. I subseqently returned one of the statements with a message that I had ordered nothing. I then got more statements at both addresses on pink paper. The final one I got to the above address said on the envelope INTERNAL REVIEW Charles Dean. There is still no phone number provided. After repeated examinations of statements, I finally saw the items for which the charges were being made, neither of which I ever ordered. Checking online I found that several other persons have been victims of this scam. I would like this harrassment to end.
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    Reviewed Jan. 13, 2009

    I am receiving bills and have not ordered any subscriptions since my death in 2007. My daughter (who is writing this) keeps getting bills from them, even though I obviously did not order any magazines. don't remember signing up for an eternal subscription! And they are going to send this to a collection agency.
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    Reviewed Jan. 10, 2009

    I received a number of renewal notices/bills, the latest ones indicating delinquency. I had originally not intended to renew my subscription, but in order to avoid delinquency on my credit report, I remitted a check on December 13, 2008. I received another delinquency notice, indicating no payment through 12/30/08. Even with slow mail, I cannot believe my check has not been received. I would appreciate being contacted so I know this payment was received.
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    Reviewed Jan. 9, 2009

    months ago i owed readers digest some money one bill was for 34 something and one was for 56.65 which i payed for through my visa when i got the bills they had taken more money out then they should of so i called visa and corrected the problem i thought it was all looked after because i havent heard from they in months now they are sending me a bill saying i owe them 56.65 and when i call there nobody helps me out they just say i owe them money so i am looking for someone to help me with this matter to me this is fraud and i aint paying them nothing i have already payed this.thank you and hope to hear back soon.larry.
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    Reviewed Jan. 5, 2009

    I have been mailed several overdue notices, and I've been patient thinking maybe you people needed to update your records and that it would happen soon. My magazine subscription was paid in full on 7/12/08, check #1169 for $10.00, which you endorsed. Now can you please stop sending me overdue billing notices. Enough is enough.
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    Reviewed Jan. 5, 2009

    I receive Readers Digest Tapes for the Blind, a free monthly serevice of the magazine. Recently I received a bill for extended servive: $10 for the next year, $5.00 for the following year.
    I beleive this is a swindle. My understanding is that there is no fee for these tapes, as do a number of co-recipiants. Further, the return envelope is addressed as above, not to Pleasantville, NY.
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    Reviewed Jan. 5, 2009

    I had subscribed to Reader's Digest and after receiving call after call after call from them trying to get me to renew early I told them I would not be renewing due to their annoying phone and no matter how many times I asked them not to call they continued.. sometimes twice in a day. No matter how many times I told them not to call they never stopped. I also received a nasty letter from them saying I had been terminated due to no response. I called (800)304-2807 and got an agent and told him that I would never do business with them again due to their annoying calls and nasty letters.. He assured me I would not be called again.. Next day another call.. This is after I received their termination notice.. I am on the do not call list and it's my understanding only companies that you do business with that are allowed to call. I can only imagine how the elderly handle this. Hopefully someone can do something about them.

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    Reviewed Jan. 2, 2009

    Received renewal notice for own subscription and chance to give two FREE subscriptions. Mailed check to RD and it was cashed in August 2008. Continued to receive renewal notices in mail - just ignored, because already paid. Noticed on mailing label says subscription ends Jan 09. My two free subscriptions received their first copy in December 2008. Have sent TWO customer service emails through RD website. They say you will receive an answer within 24 hours. I have heard NOTHING. Today (01/02/09) received notice my subscription has been terminated. I have emailed now the THIRD time; they say I will hear something within one business day. We'll see. Have requested that if my subscription is, in fact, terminated to refund the money sent in August 2008 - since it, obviously, did get me a renewal subscription. Am very disappointed in RD, which is like an American institution. If I get it cleared up, don't know if I'll ever subscribe again.

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    Reviewed Dec. 31, 2008

    I received a "Sweepstakes" entry claiming "No Purchase Necessary".Along with this was a form to order "Select Editions" which I declined.A few weeks later I received the first edition along with a bill.Recently also I received a "Discount Offer" for the actual magazine which I have ignored because I am not interested.Today I received ANOTHER Select editions, along with a bill. I DO NOT want any of these things and I am not sure how to get this to stop.Like I said above, all I did was enter their sweepstakes,which now, after reading some of other peoples letters,seems to be fraudulant also. Please feel free to contact me with advice and a solution to this nagging problem.By the way,I am presently unemployed and on a limited Unemployment compensation plan so I REALLY cannot afford this CRAP.Thank you,FRJ II.
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    Reviewed Dec. 31, 2008

    We've been inundated with mail and phone calls soliciting our business.
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    Reviewed Dec. 30, 2008

    This is an update to my previous report. I have received my credit from Readers Digest.
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    Reviewed Dec. 29, 2008

    We received a bill stating Delinquent and that previous attempts to collect were IGNORED by WILLIAM CARSON. It further stated that we were n Continous Renewal unless we tell them to stop.
    We had not received any bills previous to this. We had never agreed to a continuous renewal service. We did receive attached to the magazine, notice that it would be our last copy unless we renewed the subscription. We did not renew! We received the bill today, December 29th which stated that we must pay before the 3rd of January,or action would be taken. Since we considered that they meant collection, which would effect our credit status, we went to the Post Office immediatrely to mail the check. (the check was for $24.98 which is an outrageous amount for a year of that magazine. I can get it for @9.98 as a buisness owner.) There is no way to contact them except by the address of the Payment Processing Center, via mail as they offer no e-mail or phone number. I read some of the many, many e-mails that you have received, but you did not tell us what to do. With this fringe robbery taking place to so many people, does no one have a solution? Is our government helpless? Is ther an agency we can contact for assistance? Since I have no way to stop this automatic renewal will these payments be taken from my estate after my death? ( I am seventy-four at this writing and would like to take this burden from the shoulders of my beneficiaries.)
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    Reviewed Dec. 29, 2008

    I ordered a subscription on line then realized it was for the Large Print edition, which I didn't need, so I called to cancel the subscription(and order the correct one). I was told by ISA that since I ordered on-line, I would have to wait 4 days before cancelling since they could not pull up the order. I checked my bank account the next day and saw the the $29.97 payment was processing. I called Readers Digest (800-304-2807) and requested that the order be cancelled and the payment be refunded. I was told by JET that the refund would take 3-4 weeks and that I would see it on my next statement. I explained that the payment was debited from my checking account and that since a debit is considered cash, I expected the credit to hit my account sooner than 3-4 weeks. I asked to speak to a supervisor but was told that none were available. I asked to have someone call me back and was then told that I COULD speak to a supervisor, but that the supervisor was on another call. I asked to hold for the supervisor. When the supervisor, ANA, answered, she again told me it would take 3-4 weeks and would appear on my statement. I told her the same thing that I had told the previous reps...it's unacceptable for them to take 3-4 weeks to process a cash refund. ANA reviewed my account and said that she understood the difference and would expedite my request. I called three days later as I had not seen a refund being processed to my checking account. I was told that CORPORATE would have to initiate the refund. I asked for the phone # for corporate but was told I couldn't have it. I then requested that Corporate call me. DAY from Corporate called me that afternoon and agreed that she would process my refund and that I would see the refund back to my account within 24-48 hours. It has been 7 days since I spoke with DAY and I have not seen any progress. I called Readers Digest again today and spoke with JIN. She again told me that my refund would appear on my statement at the end of the month. I informed her that DAY at the Corporate office assured me that the refund would be processed back to my account within 24-48 hours and that I expect a call back from Corporate explaining the where-abouts of my refund as it has now been 7 days since that conversation. I also told her that I would be contacting the Better Business Bureau in NY(where Readers Digest Corporate is located according to the rep in the Phillipines)regarding their refund policy in relation to cash purchases.
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    Reviewed Dec. 29, 2008

    Received a Reminder Bill saying $10 was due for magazine subscription.
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    Reviewed Dec. 28, 2008

    Readers Digest is sending me products I never ordered and they are racking up a bill that I do not owe.
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    Reviewed Dec. 27, 2008

    I subscribed to Reader's Digest for about two years and then let the subscription expire. Now I'm recieving theatening notices from them saying that I was on an automatic renewal system. And that I've recieved three issues in advance. The final reminder says I owe $17.98 and it is theatening by saying that I'm delinquent in my payment and had ignored their bills. I've never had a problem with any magazine I've subscribed to in the past. I thought Reader's Digest was a decent company.
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    Reviewed Dec. 23, 2008

    I received a box with a label, Free Gift Inside there was a book. Obvioulsly I didn't order anything, threw away the box. A month later I received another one. Then 2 weeks later I got a bill for $30. No phone number and I threw away the box with the return address.
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    Reviewed Dec. 23, 2008

    I subscribed to their magazine and made payment on my mastercard Oct 28, 2008 in the amount of $34.61. I have been receiving the magazine regularly. However, I just received a bill (December 12, 2008)that states I owe them $33.53 due immediatley. It actually reads I am sorry to have to send you this reminder but the fact is that you seem to have overlooked the bill that we have sent to you. If there is anything wrong with our record of your account, plese let us know in writing, and enclose your bill. Please send us the sum that's due today, and we won't have to write to you again. I called (talked to Mark)the 1-800-465-0780 number and was told it is a bill for September 2009 and that I can just disregard it. He couldn't explain why I had received the notice, just said to disregard it. I asked to speak to a supervisor. He passed me to Ryan who gave me the same explanation. (said it was an early reminder for the following year.) I told him it made absolutely no sense to issue bills this far in advance |(especially one that says it's already overdue) and asked him to remove me as a subscriber entirely. I also asked him why the bill specifically states my account is overdue. He had no answer. I told him I didn't even want to receive the magazines I had already paid for because at this point, I totally distrust Reader's Digest and want absolutely nothing to do with them. I asked him to email me confirmation that my subscription was cancelled, but he said he couldn't...I would receive the cancellation confirmation via regular mail within two weeks. I will await that confirmation.
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    Reviewed Dec. 19, 2008

    I keep getting reminders to pay my bill. The bill was paid on Oct. 28 Check # 2143. If necessary, I can send a copy of the paid check, but would rather avoid that. Gene Chis
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    Reviewed Dec. 18, 2008

    did not order readers digest .do not send bill or books ever /
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    Reviewed Dec. 16, 2008

    I paid for a 2 year subscription to Readers Digest for my son & myself; I received mine for one year...my son never received one magazine, now the are trying to bill me. I will never read, or buy that magazine again. It is sad how they took my money and never kept their end of the agreement.
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    Reviewed Dec. 16, 2008

    I have beeb receiving past due notices from RD, and I have never ordered the mag.
    I would like to get this illegal bit to stop.
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    Reviewed Dec. 15, 2008

    I received a cd songs that won the war that I did not order,and now received a bill for $23.29 no phone # to call them.
    I wrote on the bill stating same.and not to send any more items.
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    Reviewed Dec. 15, 2008

    ATTEMPT TO COLLECT A PAYMENT FOR A SUBSCRIPTION I NEVER ASKED FOR.
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    Reviewed Dec. 12, 2008

    Readers Digest has beeen billing me and sending threatening dunning notes for a subscription I did not order. This has been going on for almost a year and they are harrasing me. This need to stop immediately. My acct. number is #0570064113---Please contact them and have them stop immediately. Thank you
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    Reviewed Dec. 10, 2008

    i have written CANCEL THIS SUBSCRIPTION on my invoice when paying for the past 3 years. it still hasn't been canceled.
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    Reviewed Dec. 9, 2008

    custumer #0750127102
    I subscribed to get the magazine and sent my check #4726 on September 24th. & another check #4739 on 10/03 in error because I received another bill and thought I had not paid my bill. Now their sending me another bill for $10.00. I wrote to them explaining how I sent two checks for the subscription and said they owed me my $10.00, instead they they again send me another bill. Your attnetion to this matter will be greatly appreciated.
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    Reviewed Dec. 9, 2008

    I recieved a bill from readers digest saying that they could not fill my excisting order because I owed 113.05.The problem that I have is there is no excisting order nor have I ever ordered from Readers Digest.
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    Reviewed Dec. 8, 2008

    Readers Digest keeps sending me payment due notices of a magazine I did not even order or receive to my knowledge.My account number is 06925233392 and I do not know what this bill is referring to.
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    Reviewed Dec. 8, 2008

    I received a invoice bill from Reader's Digest for $19.98 which I never subscribed to. The bill is for my son who reveived a renewal offer for a better deal $13.98, so he renewed the subcription and paid for his renewal. The company surely needs to update their records instead of sending out a bill to a customer for a subsciption they never subscribed to!!
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    Reviewed Dec. 5, 2008

    I HAVE CANCELLED MY SUBSCRIPTION 4 OR 5 TIMES AND AM NOW RECIEVING A BILL SAYING I HAVE ORDERED AN NEW SUBSCRIPTION, WHICH I DO NOT WANT AND DO NOT WANT TO PAY THIS BILL. PLEASE DONOT SEND ANOTHER MAGAZINE AND DO NOT BILL ME ANYMORE. MY ACCOUNT NUMBER IS 0266544253 IT IS TO BE CANCELLED.NOW
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    Reviewed Dec. 4, 2008

    I received a letter in the mail along with a valid looking check payable to me for $4,587.93. The letter stated that I had won $100K from a ballot drawn from Reders Digest, Publishers clearing House, Online Sweepstakes, Internet Games and etc. In the letter it stated to contact Susan Robinson/Sean Peter at 647-830-5625. I called and they activated the check and told me to deposit it and to call then the next day. I didn't deposit the check but I called them the next day and I spoke with Sean Peter who told me to get a mailgram and to wire funds in the amount of $4,587.93 so that I can obtain the balance of $95K. Well I knew right about this was bogus. I still have this bogus check here and I want to report it.
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    Reviewed Dec. 1, 2008

    I received a billing for a couple of condensed books that were never ordered. I wrote to RD and informed them that the books they sent were never ordered, and they need to stop sending us books that were not ordered and billings for the same. They responded that "Select Editions" mainings has been stopped, but I was once again billed for what they'd already sent ($29.46, for books shipped on 09-08).
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    Reviewed Dec. 1, 2008

    I have received an invoice stating that I ordered something. I have never heard of the product, nor did I order it. I also did not receive the item. I have tried to find a phone number to call, but when I couldn't find a number I sent an email. It said that I should have been contacted within 48 hours, I have not been contacted and that was almost 2 weeks ago. I have been looking for a phone number again. And again am having no luck.
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    Reviewed Nov. 30, 2008

    Help, ordered 2 subscriptions one for my daughter in law in Sacramento and one for me in Hemet, ca on check #2422 drawn on Rabo Bank, Hemet. She received her large print copy of the Readers Digest but I never received my copy. How about some help,
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    Reviewed Nov. 30, 2008

    One morning I'm on my way to school and a I guy named john cans called me from an 876 number I talk to him and he tells me I'm the winner of the 2.5 million dollar readers digest sweepstakes now I'm young and somewhat gullable in this difficult economic crisis. He tells me that I need to pay 275 in order to recieve my money so I did then he calls and says now my check is with the US customes and they'd call me next day so I recieve a call from a man who calls himself mr fisher and he says my money is now in the US and I have to pay 500 dollars at a discounted price in tax fees to recieve it I havnt paid yet because I don't know if this is real but mr fisher said I have until Tuesday December 2 08 to pay or they'll put the package in storage then I'll need to pay more money. Please help me
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    Reviewed Nov. 29, 2008

    On Sept. 20, 2008 I ordered and PAID $10.00 for a years subscription to Reader's Digest. RD cashed my check on 10/02/08. I have been receiving a Reminder Bill every three weeks to a month saying my payment is past due. There is no phone number where you can call and clear up the matter. This is very frustrating and annoying. I feel that the Dept. of Consumer's Affair is the only way to stop this harassment.
    I never want to look at another Reader's Digest again, let alone renew my subscription. Please help me.
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    Reviewed Nov. 29, 2008

    I subscribed to Reader's Digest in 2007. My subscription has expired and I did not want to renew it. They sent me a book and said this is your last book. Then they sent another the following month along with a bill. Another bill came today. I do not want the Reader's Digest and I'm not going to pay the bill. I plan to enclose the bill and send it back to the above address and tell them to not send me any more magazines or bills. I don't know if this will work or not but I don't see any phone number to call so this is my only hope to get rid of these people. I will never get Reader's Digest again. These people need to be stopped. They are ruining the popularity of a once loved magazine.
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    Reviewed Nov. 28, 2008

    I have been charged for two subscriptions on a credit card that I did not request.
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    Reviewed Nov. 26, 2008

    Like the many people who's posts I have read, spanning 2 years (!), I recieved a bill for something I did not order or recieve. I will not pay it, and I assume it will go to collection. I have sent them a letter to tell them that I have read the posts, and know I am not alone in this. I have also let them know that I will not pay the bill. I do not know what will happen now.
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    Reviewed Nov. 25, 2008

    The CORPORATE office phone number for Readers Digest is 914-238-1000.
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    Reviewed Nov. 25, 2008

    I have been receiving bills for magazines I have not ordered. This has become very frustrating and it seems like the company is playing a scam or illegally trying to get money out of us. I know of many people that are experiencing this. I am also recieving the magazines on a monthly basis even though I did not order them. What should I do when there is no phone number to contact?
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    Reviewed Nov. 23, 2008

    (Also see http://www.consumeraffairs.com/misc/readers_dig.html)
    Background: I had subscribed my wife to a readers digest magazine subscription on her birthday last year. In between, we started getting books for no reason which we had not ordered. Our account number is 017-335-9118 Status: On Sept 4, 2008 at 8:25 PM , I talked to their customer support rep Christian Ref# 196 876 specifying that we not want any books from now onwards, and no automatic magazine subscription renewals so just supply us with our magazines till end of the subscription. I also explicitly specified and stressed that We do not want to receive anything else from Readers digest (no books etc). At the same time, we settled the balance of $67.12 through my credit card (for SE BAD BLOOD and SE OVER LOOK books) Now again, on Nov 8 we have received a bill SE BAD BLOOD for $33.56 which I already paid during the customer support call. (Ref# 196 876).
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    Reviewed Nov. 20, 2008

    I am receiving mail from Reader's Digest saying that my subscription payment is overdue, and I should send $44.97 immediately. I haven't subscribed to this magazine for years and don't intend to. This isn't the first time they have sent this type of mail. The notice also states that they will pursue further collection efforts. I don't like the sound of a threat, especially since I've not subcribed in years.
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    Reviewed Nov. 19, 2008

    I keep a gift subscription for my wife and for my mother on-going and have for the last serveral years. They send a bill to remind me that it is coming due so I automatically renew it each time. I got curious and tried to contact Reader's Digest about how long the subsriptions had left to go. I had a heck of a time finding their number but after Googling Reader's Digest Complaints I got on your site and found the number! My wife's subsription is good for three more years and my Mom's for four more years! I get the notices around the holidays every year. I really like the magazine and so do my wife and mother. I just wish RD was a little more ethical in the way they send bills. I have a Master's degree and was not able to realize that I was paying years ahead on my gift subsriptions. Something is not right here.....
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    Reviewed Nov. 19, 2008

    I am receiving an overdue bill from Reader's Digest. I never renewed the subscription after my first subscription. There is no telephone number to call.
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    Reviewed Nov. 13, 2008

    I am receiving bills from RD as past due. I have tried every way I can to notify them I no longer want the magazine. They provide no telephone number to call. I can't find Steve Mukulak on their web site. I have paid postage to return the bills sent to me with a note stating to cancel. They are now threatening collection efforts. I need to know who to talk to with RD to get this issue addressed ASAP. I do not want my credit damaged. I am no longer receiving magazine.
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    Reviewed Nov. 13, 2008

    NO RESPONSE TO MY REQUEST TO CANCEL MY SUBSCRIPTION. I CONTINUE TO RECIEVE BILLS FOR THE SUBSCRIPTION THAT I CANCELED. I HAVE NOT BEEN RECIEVING THE MAGAZINE FOR SEVERAL MONTHS.
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    Reviewed Nov. 11, 2008

    I told RD through verbal and written request not to send any more publications or merchandise and so they began sending it to my husband at the same address. They sent a book that I must now take to the post office and possibly pay to have it returned. The book had free noted on the delivery box and now we have received a bill for $29.00 and I had again told them not to send anything more to my home address. Very poor customer service and harrassing behavior.
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    Reviewed Nov. 11, 2008

    We are recieving an invoice for the readers digest magazine which we did not order and we cannot find a telephone number or website to contact the company
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    Reviewed Nov. 8, 2008

    Received a call at 7:00 p.m. from the Readers Digest Billing Department for me. Husband answered phone and explained we were all set (I haven't subscribed for a while). They called 30 seconds later, and husband answered again and said please don't call here again. Finally, phone rang again 30 seconds later and they asked for me, I said this is Kelly and he said he was from the Readers Digest Billing Department, I asked why he called three times and he said he never spoke to me, anyway, explained I do not have Readers Digest and he went on to say thats why he was calling from Readers Digest Billing Department and when I asked to be put on a do not call list he said he had no such list and started the script again and I said what is your name? he said John, I said what is your phone (number coming up unknown) he said do you want my cell or home phone? I said I want your business phone and he said he did'nt have a business phone. Finally in frustration I said DO NOT CALL HERE AGAIN OR I'LL CALL THE POLICE AND REPORT THAT YOU ARE HARRASSING US. After hanging up the phone rang one last time, we didn't answer it and they didn't call back. I had RD all my life, the only reason I don't now is that I'm trying to cut down on subscriptions. I will never buy the magazine again. EVER.
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    Reviewed Nov. 7, 2008

    Given Readers Digest issues free with purchase of Kevin Trudeau books. Expired in Nov. Sent another fone and bill threatening to take me to collections. Am returning magazine and told them no more and no bills. writing the President in NY
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    Reviewed Nov. 7, 2008

    I receiced a overdue bill $15.98 for magazine subscription renewal. I did not intend to renew the magazine. There is no contact number.
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    Reviewed Nov. 6, 2008

    I have been arrases for months concerning a unpaid invoice, when in fact I hace sent a check to Readers digest on 9/09/08 to renew my home subscription. The check was cashed and cleared and I have received NO acknowledgement, only threatening dunning notifications that my account is past due. Furthermore, I never acknowledged RD to renew my subscription, they capriciously took it upon themselves to do so. I beleive that it should be my choice as to weather I continue to read their magazine. To further irritate me, I have been unable to contact Readers Digest via phone to correct this situation. Their Web site gives no information on how to reach them by telephone, this is why I am attempting to get this resolved via this route.
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    Reviewed Nov. 6, 2008

    I ordered Readers Digest March of 2008. I paid for that subscripition and my check was cashed on March 21, 2008. I verifed this online and they show I have paid. THEY STILL KEEP SENDING ME LETTERS STATING I AM PAST DUE AND TURNING ME OVER TO COLLECTIONS. I went online and checked my account with Readers Digest and it shows I have paid. I am not receiving my subscription at this point i do not want.
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    Reviewed Nov. 6, 2008

    I keep Receiving bills and not very nice ones, when in fact I paid by check. The check has cleared my bank almost a year ago and they keep on saying I did not pay. There is no phone number so I cannot even call.
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    Reviewed Nov. 4, 2008

    Copy of my letter to Reader's Digest
    Readers Digest P. O. Box 80010 Prescott Az 86304-8010 You sent unsolicited items (books) to my home. I never ordered them from you. I didnt even know they were sent until I got your first threatening late notice. I was complaining to my husband about the notice on something I had never ordered; I thought perhaps there had been a mistake. He told me we had gotten a package with 2 books in it but he thought it was a promotional gift of some kind. He showed me the books. I never ordered them from you and if my husband had not opened the box already, it would have been shipped back to you! I feel this is a form of blackmail or harassment, or at the least, a scam to bully someone into sending you a payment for something they did not want and certainly did not order. My subscription to Readers Digest is given to me each year by a friend but I will make sure she stops the subscription if it puts me on a list for such scams. Let this be your notice to never send unsolicited materials to me again. I will not go to the trouble of returning them and I will not pay for them. I will not pay you for the unsolicited materials so I guess your scam was unsuccessful if you didnt get the money out of me. I guess there are many others like me and you smugly celebrate the success of those you dupe or frighten into giving you money. I wonder how much income this type of scheme generates for Readers Digest. I have looked at consumer websites and read many stories of people who have undergone this same scam and harassment from you. I do not want the aggravation and hassle of any more correspondence from you. Its very sad to think a person would have to send you their hard earned money just to avoid your harassment and then, according to what Ive read, that doesnt even guarantee that it will stop. It is certainly not a justified payment for anything ordered or wanted. The unsolicited books you sent to my house will be donated to our local library as I have absolutely no interest in them. I am very disappointed in Readers Digest allowing tactics like this to be associated with what I thought was their good name and reputation. From what I have read on consumer websites, your company has become one of the worst and most shameful. I am sending a copy of this letter to the Consumer Affairs and FTCs complaint websites.
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    Reviewed Nov. 3, 2008

    Sent in payment for renewal...check has been cashed and cleared bank.
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    Reviewed Oct. 30, 2008

    I had a subscription to Reader's Digest for 1 year---The renewal notice came so I wrote them a check and mailed it---It was dated 9-11-2008 and it cleared my bank on 10-2-2008---During October however I recieved notices of subscription expiration and past due---Trying to find a phone number for them led me to consumeraffairs.com where I found numerous similar complaints posted---To my amazement there were several Reader's Digest ads with links all over the page---This makes me wonder if consumeraffairs.com is really just a Faint for Reader's Digest---My concern is that I'll end up with a Ding on my credit report even though I've paid---If I continue to recieve these notices I guess I'll send one back with a cancellation notice and just kiss my $13.98 goodbye---But I will be telling my friends and neighbors about my experience---
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    Reviewed Oct. 28, 2008

    I recieved a free book,it is called Mind Stretchers,when it came I sent in the paper to cancel other books!! But now I have been recieving a bill for Mind stretchers purple and blank?? [Past Due ofcourse!!] I have been sending everthing back from Readers Digest because I have canceled everything!!!! And I'm not renewing the magazine either!!! Thank you
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    Reviewed Oct. 28, 2008

    Reader's Digest sent 2 volumes of Condensed Books to me, neither of which did I order. I received a bill for $29.95 for the second book and a letter demanding payment. Their was no telephone number available, but I found a Customer Service number on Yahoo.com. It was actually for the magazine, not books, but the mane who answered the phone gave me this number for books: 1-800-463-8820. I called that number, and the lady told me I had subscribed to the books in June. When I told her that I don't like condensed books and never would ored them, she told me them someone must have ordered them for me, and asked me who it might be. I told her I live alone. Nobody ordered the books for me. She said there must have been a mistake and apologized. She told me to donate the books to a library or charity!
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    Reviewed Oct. 24, 2008

    My subscription had run out and I did not intent to renew, so I ignored notices encouraaging renewment. The last three months I have been billed for monies due. Reader's Digest notices do not acknowledge any phone numbers to contact. Neither does Reader's Digest give any customer service reference contact information.
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    Reviewed Oct. 24, 2008

    I am the primary caregiver and closest relative of my elderly aunt with Alzheimer's. She received information regarding Reader's Digest sweepstakes and package with a Bill for $28.32 as a Prize Entry Registration to remain in a $21,000 Sweepstakes. I fear she may have already responded to them in some fashion, hence the package received this week. She does not remember. With huge concern over any financial/credit repercussions for her, I am quite at a loss on how to end any future mailings to her from these people! No contact info is provided in any of the materials they sent her, only the payment center P.O. in Arizona. Could it be as simple as writing them to request no further mailings? Help! I am learning that this is scam is all to common, especially with the elderly. Can nothing be done to stop this scam?
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    Reviewed Oct. 24, 2008

    In March or April of this year 2008 I received out of the blue a Reader Digest condensed book club, book. In a book that clearly read FREE GIFT on box it came in. Along with the book was a real cheap pen a toy train car and lots of literature about a prize claim entry. There wasn't anything I could find to tell me more about this free gift. I Thought that was nice but I didn't want any of it so I put all of it in a box for Goodwill. A few weeks later I got the bill $27.44. I didn't know what to think but maybe I did send something in requesting the order and had just forgotten. So I paid the bill and asked them to explain how this had occurred and not to send anymore. I received a letter back apologizing but never got an explanation. Now October 2008 again I receive the same thing another so call free book pen and toy. Literature about the entering a drawing for a large sum of money. Nothing about joining a book club or that the book would be billed to me if I kept it. Which a bout a week later I was $29.60. So I went on the internet to see if anyone else has had this problem, and here I am. I AM NOT PAYING THEM ANYTHING THIS TIME. AND I'M KEEPING THE FREE GIFT.
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    Reviewed Oct. 22, 2008

    WE received a bill for something we did not order. It was we ordered and received "vol5-08 Sunday at Tiffany's and Blank. We never ordered, or received these items. Going online to find a phone number. I found that many people have experienced this same thing - bills for things they did not order and in most cases, did not receive.

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    Reviewed Oct. 20, 2008

    I just reported to your site. But since then I have obtained Reader’s Digests customer service phone number (800) 635-5006. They tried to tell me that I ordered the book on the internet. I told her that she was absolutely wrong. She said that I placed an order for a free book and then to receive additional books every month for a fee. I told her that I rarely order from the internet and would never order a book from them, especially a $28 book every month. I mentioned to her about this site and that there were a lot of people that they have done this to and I want this taken care of. She apologized and said it was a mistake and that she would send me a letter that I would receive in 7 to 10 days stating that I do not owe the money.

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    Reviewed Oct. 20, 2008

    I received a bill today from them saying that I ordered Vol 4-08 Blue Heaven and Blank and that I have a past due bill of $27.55. I have never ordered this book. And like everyone on this complaint there is no contact information to get in touch with them on the statement. I went into their website rd.com and the only number I could find says when dialed that the number was incomplete. I dialed a few times more to make sure I was dialing it correctly but got the same message. It also says the website has not been updated since 2005.

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    Reviewed Oct. 18, 2008

    Same story as countless others, I find. Subscribed for a year; wrote do not renew on renewal notice, sent it back and then the fun began. I, too, searched their notices for a phone #; finding none, I wrote a letter noting the date I had sent the notice to cancel and expressing frustration at being accused of being delinquent. Appears to me they have perfected the art of bullying to a science! Am paranoid about being turned over for collection, my good credit being something I fiercely protect. Wonder if they really DO turn people over for collection or if it's just one tool in their arsenal of tactics.

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    Reviewed Oct. 18, 2008

    I have received several notices of URGENT NOTIFICATION OF OVERDUE ACCOUNT SUBSCRIPTION STATUS: DELINQUENT PREVIOUS ATTEMPTS TO COLLECT: IGNORED BY MRS. PEGGY **. I should never have received these in the first place because I was paid up until Aug. 1, 2009. However, I kept getting notified, so I sent a check for another year's subscription renewal in the amount of $13.98 July 28, 2008. The check was cashed, but I continue to get the notices that I owe for the subscription. I've written letters, but to no avail. I'm getting very tired of receiving these every month. I do NOT even receive the Reader's Digest that I ordered. They have been very unethical and have no integrity.

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    Reviewed Oct. 17, 2008

    About a year or two ago, I received an invoice from the company Reader's Digest saying I have an amount due of ten dollars. I have never in my life ordered a subscription with them, yet I receive bills by them for a 12-issue subscription plus bonus. I have YET to receive a magazine and they still charge me for a fraudulent order which was never placed by me. I recently call them today about the issue, and they hang up on me twice. Their customer service representatives are of no help to customers and were a real big waste of my time.

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    Reviewed Oct. 16, 2008

    A couple of years ago, I ordered and paid for a 2-year subscription for the Reader's Digest. My time is up and they keep sending me bills for continuing the subscription. I have ignored the bills because I do not want to continue it. I figured when I paid for 2 years I would get 2 years. If they are still mailing it to me, I do not know why. I have not asked for that!!! I ordered 2 years and paid for 2 years. There is no further commitment!!!

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    Reviewed Oct. 14, 2008

    We received a bill for Vol 5-08 that we did not order. Reader's Digest did not provide any phone number to call or any other way to contact, other than a mailing address for payment to the payment processing center. An internet search turns up no listed phone number under the address Reader's Digest provides.

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    Reviewed Oct. 14, 2008

    I did not renew my subscription to Readers Digest in 2008. I just received an OVERDUE BILL stating that I owe $29.98. The Bill states that I have ignored their billing for 8 months. I have not received any magazines for that time period. I am trying to get a home loan and am wondering if Readers Digest has a way of finding out who is applying for a loan, and therefore more vulnerable to Blackmail.

    My hope is that, in the present environment, some watch dog organization will discover whom in the organization ordered this form of Blackmail and put them in a nice white collar prison. I am 59 and therefore still able to defend myself. However my parents, who are still living, would probably have been so scared that they would have capitulated. Even though all class action suites give the Attorneys the vast majority of the funds received, I hope somewhere, there is a firm that is HUNGRY for Loads of Money.

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    Reviewed Oct. 11, 2008

    Reader's Digest sent me three letters for three consecutive months saying that they were putting me into collections for a bill on the magazine that I had cancelled. I called the number and they said that I had no balance and that it was cancelled in July. I asked them why did they fraudulently send bills. I told them that I better not receive another bill for a product I did not order. They said it was just an invoice. I argued and said they were trying to bully me into paying for a product by making it look like I was going into collections. I also told them that was fraud. Hopefully, they will not contact me again.

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    Reviewed Oct. 10, 2008

    I paid 4/08 for a year subscription for myself. In June, I pay for a subscription for my father. I now have been receiving notices that my account is delinquent and please pay or be turned over for collections for 19.98. I'm tired of these notices and Reader's Digest sending a notice monthly. Save your money and time for someone else. I have paid. I have my checks to prove it but they don't accept them.

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    Reviewed Oct. 10, 2008

    I paid 4/08 for a year subscription for myself. In June, I pay for a subscription for my father. I now have been receiving notices that my account is delinquent and please pay or be turned over for collections for 19.98. I'm tired of these notices and Reader's Digest sending a notice monthly. Save your money and time for some else. I have paid. I have my checks to prove it but they don't accept them.

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    Reviewed Oct. 10, 2008

    I have been receiving a bill for $13.98 for a subscription I did not order. The bill is supposedly overdue by 8 months. I have not received any Reader's Digest magazines in that time period. There is no phone number to call to tell them that their bill is erroneous. They state that the bill is delinquent and that I have ignored the bill. Because of this, I will never order the magazine. This is intimidation and outright fraud. I didn't realize that this was happening to other people until I started reading about the same problem. I hope someone comes down hard on Reader's Digest.

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    Reviewed Oct. 9, 2008

    I just received an e-mail from Helen ** - Marketing Manager for Reader's Digest thanking me for my order (which I didn't make) and billing me. I thought it must be a scam from someone other than Reader's Digest so I went to Reader's Digest website to copy them on the reply to the e-mail. I couldn't find an e-mail address so went looking some more and came up with this site. Apparently it is Reader's Digest attempting to defraud me.

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    Reviewed Oct. 9, 2008

    I get bills for a product, and the amount is not the same amount that they showed. I get things I did not order, then the bill comes. I also get books saying free, then comes a bill for it. I send the bill back saying cancel, but they just keep coming in. Just in the past few days I received a bill saying that I owed them $158.27, and that the minimum due was $74.34. I have no idea what that is all about. I do remember ordering a book, but it did not cost that much. I do not know where that amount came from. Every bill I get and Pay for even if I ordered or not, I always write cancel on the bill but that does work because they still keep sending me stuff, and then bill me for it. I am so tired of seeing their name in my mail box!! I just wish they would go away. I cannot afford to pay all this money out. I wish I never heard of readers digest. Thank You for hearing me out.

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    Reviewed Oct. 4, 2008

    I started getting Reader's Digest sometimes ago. I discovered my neighbor ordered them as a holiday gift. I have never discussed with my neighbor why, or questioned them. Just made a remark, "Thank you, I discovered that your gift order the subscription." The problem I discovered with Reader's Digest was that the company tried to bill me upon renewal. I contacted them and told them over a year ago that I don't want their magazine and never initiated the order. I recently received a box on my door step for a gift and now a bill. I have never opened the box just like most of the magazines that are still in plastic that they keep sending.

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    Reviewed Oct. 2, 2008

    Reader's Digest used fake bills to trick me into renewing my subscription to their magazine. They even sent me a bogus collection letter in an attempt to scare and embarrass me. I got an attorney and filed a class action lawsuit against them in West Virginia. We are looking for other West Virginians who have been similarly victimized by these unlawful practices in order to establish a pattern and practice. Please contact me at **. Thanks.

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    Reviewed Oct. 1, 2008

    I received an unsolicited book by mail with a contained letter which fraudulently claimed that I had order the book. I did no such thing. I will ask the postman to return to sender and I would appreciate having your attorney contact the postal authority regarding the use of the mail service for fraudulent purposes.

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    Reviewed Sept. 30, 2008

    received a check from them for 3988.98. claiming it was unclaimed prize money for readers digest. iv called and called and no answer or return call. just wondering if this is some kinda fraud thing.

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    Reviewed Sept. 25, 2008

    Paid for the Readers Digest several months ago and have continued to be billed monthly even after sending them a copy of the check clearing my bank. I have not renewed and they are billing once again!~ I have excellent credit and do not want this to be sent to collections as the bill was already paid and there were no renewals. What can I do to get this stopped?

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    Reviewed Sept. 24, 2008

    My Dad has been trying to get his subscription canceled. He has returned bills marked CANCEl and written letters. They do not seem to understand he does not want their magazine. The last renewal (bill) he got said final rememinder and written in under subscription status was Delinquent and written in under previous attempts to collect was Ignored by Gino Baroni.

    As I said he has not ignored this and has wanted it taken care of months ago. When I read about all the problems it makes me wonder. At this rate they are going to loose all their customers.

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    Reviewed Sept. 19, 2008

    Help us with Reader's Digest: My Husband's Grandfather gave us a subscription 10 years ago. We never read it. In 2003 when our grandfather passed away, we knew we would never renew our subscription. Recently we received two letters stating we owe for products ordered and overdue subscription dues and they were sending us to collection. It totals $37.24. We immediately wrote them letters and asked for evidence we ordered any products or renewed our subscription. There is no response. I have to imagine that this is not the end. ALSO, can you imagine all the Senior Citizen's that could be confused by these invoices and just pay?

    In my research on the internet, I found hundreds of the same stories and I also found an Assurance of Voluntary Compliance or Discontinuance from Feb of 2001 where Reader's Digest was the respondent. We are unfamiliar with legal terms, but from what we can tell, Reader's Digest has a history of scamming people and their key demographic is Seniors!

    If they send us to collection, it will impact our credit. We should not have to pay what we do not owe just because we are threatened!

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    Reviewed Sept. 17, 2008

    Blue Heaven $27.64 I did not order. I got this book in the mail without an invoice. At the time I had a death in my family and did not pay attention. Now I get a bill for $27.64, which I am not paying I will galdly return the book. When did I order this book?

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    Reviewed Sept. 13, 2008

    I was billed for a book that I had not received and had not ordered..When I sent a return note stating the the above, I was sent the book! AND a bill. I still don't want the book and I'm not paying for it. I have received three billing statements demanding I pay or be sent to a collections dept. I do not feel like I am obligated to pay for something I did not order.

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    Reviewed Sept. 13, 2008

    I was billed for a book that I had not received and had not ordered. When I sent a return note stating the the above, I was sent the book! AND a bill. I still don't want the book and I'm not paying for it. I have received three billing statements demanding I pay or be sent to a collections dept. I do not feel like I am obligated to pay for something I did not order.

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    Reviewed Sept. 11, 2008

    I have been receiving bills from Reader's Digest ever since my one year subscription expired telling me that I owe them for my renewal. I never subscribed to be automatically renewed. They did not leave me anyway other than a website that would not take care of my issue to let them know that I did not want to pay to renew. Today I received a notice that I was gravely overdue on my account.

    I finally searched the internet and came up with a phone numer to call and cancel any future relationship with them. I was told that I was subscribed to their automatic renewal plan and I informed them that I did not agree to that. Supposedly the charges are going to be dropped but I am wondering after seeing the numerous complaints if they will continue to hound me with their bill.

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    Reviewed Sept. 10, 2008


    I was sent a book I did not order, I opened it, saw what it was, resealed it, sent it back at my expense, now am being billed for it and they're getting nasty about it to boot.

    I am being threatened with a collection agency for something I didn't order and returned without ever looking inside the darn thing.I even sent back thier so-called free gifts. I didn't keep anything.

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    Reviewed Sept. 5, 2008


    I began receiving books that I did not order, with a tiny plastic gift RR car. These were returned with a letter stating that it was not ordered and that my name should be taken off of all customer lists. Now I receive a bill for another book that I refused, if I ever got it---I cannot remember. I am very concerned about this scam/injustice. I am on a fixed income.

    I have spent time and effort with my wife doing the checking, mailing and searching what to do. It feels like a big worry to me.

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    Reviewed Sept. 3, 2008

    We took an Readers Digest Offer which said pay $10 for subscription. I sent them a check for the same thinking that it was a one-years Subscription but looks like i was cheated , i got a letter for Renewal of Subscription even before i received my first Months Readers Digest Magazine. I was not happy and canceled my subscription immediately. And that started a chain of letters and gifts that i didn't need. I got 4 copies of a RD Book called The GHOST even though i didn't need it. And then came the letters asking me to pay $27.56 for it.

    I have mailed numerous mails to the RD customer service and they still have to act upon the same. I am fed up of all this pressure tactics they use. Their letters have something bold on them saying Immediate Action Required .

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    Reviewed Sept. 2, 2008

    My mother keeps getting the reader's digests and send them back. She should not get billed!

    Frustrated; she does not owe $

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    Reviewed Aug. 29, 2008

    I have written and explained I did not order this book nor do I have it I only order from Harlequin Reader services. and only historical romances. Something called Ghost would not even intrigue me, we have no children at home and hubby does not read noval or paper backs of any kind. The continue to badger with duns for paymen tof $27.00

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    Reviewed Aug. 27, 2008

    I keep receiving unsolicited BOOKS from Reader's Digest, even though I had called them on July 28, 2008 to have my name removed. I would like to see this abusive process stopped.

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    Reviewed Aug. 26, 2008

    What happened to me was the same thing that has happened to countless others, I see after googling Reader's Digest phone. First thing that popped up was your page with, it was literally not worth counting, other complaints. I received a book of Select Editions, which appears to be a set of 4 short novels written by 4 authors I have never heard of. I never ordered this book, and I don't remember there being a bill with it, so I just assumed it was one of RD's gifts, like the ones they're always offering that I always ignore. Then I got a bill, with no phone number or email address to respond to. I ignored it, and got another one from their collections department, still with no contact information.

    I went to RD's website, found a place to email, although I can't see their email address and email it from my own account so I can't have any record of having sent it. I sent to ATTN: Charles Dean, Manager, Collections Department explaining the situtation, and telling him that when I googled, I found that page, and I copied and pasted the entire page in the email. I then told him that I consider the matter to be closed and that if he had anything else to say about it, although, I wrote, I can't imagine what he could possibly have to say in RD's defense, that I would not read the first word unless I saw a phone number that I could dial to speak with someone.

    I am self-employed and I charge a pretty good rate per hour, and have a lot to do in preparation when not on the clock. This has wasted at least $300 of my time. As of now, I'm sure their still going to keep harrassing me. I hope I'm wrong.

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    Reviewed Aug. 26, 2008

    On 8/22/08 I tried to order a subscription to Readers Digest. ( a two year subscription for $20.00) when I put in my debit card information and clicked the button once to proceed, the web site froze up so I closed the site and figured I would call later to subscribe. About twenty minutes later I recived six confirmation letters stating that I order six separate subscriptions for $15.00 per subscription.

    This wasn't even what I tried to order so I contacted the company immediately. The company claims they have received no information on any order for me, but they charged my bank account for $90.00 to cover these subscriptions. They refuse to refund my money or cancel the subcriptions. I have also contacted Readers Digests corporate office and left voicemail messages but no one will return my calls.

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    Reviewed Aug. 25, 2008

    I received today a dunning bill for a claimed amount by North Shore Agency on behalf of Readers Digest address above for 47.80 overdue for subscriptions..never a subscriber nor have received an issue..in reply to Lehigh Valley stated I would complain to att'y gen'l if dunning continued..

    threats to credit in demand...

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    Reviewed Aug. 25, 2008

    Reader's Digest Keeps sending me a bill for the amount of $ 17.98 for the magazine after I refused to renew my subscription. Called the customer service office and was told that my service was canceled in may and I have no balance.

    Company still sending bill threatening legal action if I do not pay bill.

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    Reviewed Aug. 22, 2008

    Reader's Digest is sending me a bill and I have NOT subscribed to the magazine. I will NOT pay it.

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    Reviewed Aug. 22, 2008

    I kept receiving invoices stating they had stopped sending magazines after the first three, and were demanding payment for my seriously overdue subscription. I was sure I had already paid it, but as there was no phone number listed and the paybill link was broken, I ignored the invoices until they threatened collection. Using the number this site provided, I contacted customer service only to learn that if I could provide them with the exact date and amount of my payment, they would honor it. Perhaps they had a database failure and didn't have a backup, so this is their way of recovering the lost data.

    For whatever reason, it puts the burden of proof on the consumer, making it potentially more difficult for those older folks who always write checks. As these spurious bills don't show up until months later, it might be as simple as finding the right check register or possibly having to request a paper statement from the bank (for a fee, it goes without saying). Fortunately, I had renewed online, so I was able to pull up a statement from December, 2007 which showed the information needed, as well as the contact number for RD.

    Without having the exact wording of mailed offer in hand, I couldn't counter the support person's assertion that the offer was for the gift subscriptions only and did not include renewing my personal one. When I asked why my subscription didn't simply lapse, he told me I was in the automatic renewal program, though I don't recall opting into it.

    Claiming I must have misunderstood the intent of the offer I accepted, he did offer to reduce the price of the renewal. Perhaps feeling some pity when I informed him I had been displaced due to the recent financial hole Wachovia has dug itself into (another subject for a different forum), he finally agreed to cancel the debt but informed me I should expect a few more mailings before they would cease.

    I usually get complaints from my wife for saving too many receipts and other paperwork. I never expected to have trouble from a reputable company such as Reader's Digest, but had I kept the mailing, I might have avoided some reader's indigestion. As a lesson learned, I would recommend everyone keep a copy of any offer accepted and write the payment info on it (date, transaction or check number), and store it with your important records.

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    Reviewed Aug. 21, 2008

    Ordered the Reader's Digest magazine at their introductory 1 year subscription price of $10. I began receiving the magazine in April or May of 2008. RD sent invoice which I paid. They cashed check. RD is still sending invoices and stating my account is past due. No contact telephone number, cant get in touch via internet either. Will have to write letter I suppose. I am receiving the monthly magazine.

    I am concerned they might turn over to a collection agency which may potentially affect my credit rating.

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    Reviewed Aug. 21, 2008

    I have recieved several bills for readers digest! something I DID NOT order. there is no contact number, until I saw your website. spoke to Cindy, who apologized and said I may still recieve bills and to diregard and that I may still get magazines. I informed her to abosolutely NOT send me any bills or magazines!

    I demanded a verification number and her name, to cancel my supossed subscription. she said that I order a free copy and a subscription, back in June, I do beleive this was part of some survey garbage when I was doing a job search! I am outraged! Told her this better not affect my credit and that I was going to report them!

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    Reviewed Aug. 20, 2008

    I have had a subscription to Readers Digest since the 1950's or 1960's. Now I am receiving 2 copies of the digest since earlier this year, maybe even ito last year. This may be a result of early reordering of subscription requests. It may also be a case of two names or accounts present due to ordering from Pulisher's Clearing house.

    I have been looking in my magazines for someone to write about his since early this year, but cannot find anyone to write or call with a name, address, and/or phone # who can bne reached to correct the problem Please help!

    I have been receiving 2 copies of the same issue. If I have 2 accounts, that's a waste of money.

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    Reviewed Aug. 17, 2008

    You are sending me a bill that I do not get!!! I NEVER ORDERED, NOR DO I RECIEVE any of your magazines.!!!!!!

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    Reviewed Aug. 15, 2008

    My subscription ran out in December of 2007 and by that time Reader Digest had changed their format in the magazine and I did not like it. I chose not to renew when I had the chance to at a discounted price. I let the subscription run out. Six months after the magazine stopped coming to my home, I started getting a past due notice for $15.98 for my subscription stating that I owed the amount and it is my respondsibility to pay the amount.

    After the third past due notice, I started using the web to find a phone number for Reader's Digest and found this websit. In one complaint, I found a phone number for Reader's Digest Canada and called the number. They gave me the Reader's Digest USA and I want to pass it on to anyone that may need it. I just hope my call to them tonight will fix the problem of the past due notices. If I get another notice--I WILL BE CALLING THEM, AGAIN!

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    Reviewed Aug. 14, 2008


    I received an invoice in the mail for a past due bill for some book that I never ordered. I've never even seen the book, let alone willfully have ordered it. No phone number, no way to get through to them. This is strange...is this what they do to get business?

    I am being billed for $27.44 for something never rec'vd or ordered and I fear they might to damage to my intact credit report if I don't pay them. I think that's what they're banking on...

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    Reviewed Aug. 12, 2008

    I had a subscription to Readers Digest which was running out. Readers Digest started sending me renewal bills which I ignored since I didn't want to renew it. Then they called my home and I refused to renew it. They called at some time I was not home and talked to my mother. They tried to talk her into buying something, but she said no. They offered her some sort of a membership but she didn't agree. She wasn't sure at the end whether or not she agreed to anything at all.

    She tried calling them back and talked to at least 3 different departments who kept tossing them to and fro until she was told to go away. I received two books from them in the mail with a $30 bill. I never ordered any books or wanted them. They keep sending me bills and threatening emails. No idea how to get rid of these people. This is becoming harassment now and I am considering suing.

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    Reviewed Aug. 11, 2008

    I keep getting bills for a address I lived over four years ago and now they are threating me with collection efforts. They threaten to give my credit a punch in the nose

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    Reviewed Aug. 8, 2008

    I did not order Special Edition Books. [They] sent me a bill for $29.19 I will send a check but [do not want them to] send me anything ever.

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    Reviewed Aug. 8, 2008

    I have now received to special edition books from Reader's Digest as gifts for subscribing to the special edition book collection. I have not subscribed to anything from this company. This is the second time they have done this to me. The only way I could stop it before was to pay the bill and cancel the subscription. I don't want to go through this again.

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    Reviewed Aug. 8, 2008

    I deal with Reader's Digest mostly concerning their contests. I recently ordered some all occasion cards from them and I sent in the full payment which I usually do. I am a retired Senior. I mailed some contests entries to them recently and they began first trying to send me some books that I did not want even the free ones and I would not accept the one they sent and now they are billing me for some Reader's Digest books that I did not order.

    I refuse to pay for something I did not order and they are trying to make me pay for them. My credit is very good with everyone but I hate to have someone try to foist something on me that I don't want. I received a free gift from Reader's Digest today but I don't want a that either. I will not be dealing with them anymore because of what they are trying to do to me.

    I am suffering from mental distress because of Reader's Digest trying to intimidate me and make me pay for something I don't want

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    Reviewed Aug. 8, 2008

    I deal with Reader's Digest mostly concerning their contests. I recently ordered some all occasion cards from them and I sent in the full payment which I usually do. I am a retired Senior. I mailed some contests entries to them recently and they began first trying to send me some books that I did not want even the free ones and I would not accept the one they sent and now they are billing me for some Reader's Digest books that I did not order.

    I refuse to pay for something I did not order and they are trying to make me pay for them. My credit is very good with everyone but I hate to have someone try to foist something on me that I don't want. I received a free gift from Reader's Digest today but I don't want athat either. I will not be dealing with them anymore because of what they are trying to do to me. I am suffering from mental distress because of Reader's Digest trying to intimidate me and make me pay for something I don't want

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    Reviewed Aug. 7, 2008

    A month ago or so I received a package from Reader's Digest with a Select Editions volume. Inside was a Personal Sweepstakes Portfolio. The book nor the sweepstakes were solicited by me. A few days ago I received another volume, and an invoice for $27.03. I am extremely upset as I have never, ever ordered anything from Reader's Digest and I don't intend to begin now.

    This is completely unsolicited material and of course, there is not a phone number on any of the paperwork to call and complain. I am sending the 2 volumes back to the Payment Processing Center in Arizona from whence the invoice came, and telling them in no uncertain terms that I have NO intention of paying for these books. Of course, I feel sure I will be getting a letter from a collection agency. However, I am glad to have found this site and that I am not alone in this situation.

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    Reviewed Aug. 6, 2008

    I recently received an invoice for a 1-year gift subscription which I have given to my niece for the past 2-3 years. The amount of the invoice is $22.98. That seemed like a lot of money, so I checked the Readers Digest web site and found out that anyone can get a 2-year subscription there for $15. I was outraged and sent an e-mail to Customer Care (hah!). I've never heard a word. Now that I have a phone number, I will pursue the issue by phone.

    So, I jumped the gun. Shouldn't have sent my complaint before phoning the company. After attempting to explain why I was being charged $22.98, the clerk said she would renew the subscription for 2 years for $15, the advertised amount on the web page. I'm happy now!

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    Reviewed Aug. 5, 2008

    I recieved two books in the mail some time ago, books that I never ordered. there was no return address so I waited for them to contact me. Next contact was a bill for $27.09 , since I did not order these books I will not pay for them, No damage so far, However if they were to some how to force me to pay, financial damage would ensue.

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    Reviewed Aug. 5, 2008

    I am being charged for a book that I did not order. I called to let them know that they sent the book in error and they sent a return sticker. I promptly returned the book but they are still sending bills. I am beginning to think that they sent the book on purpose and are taking advantage of older people. I've called them three times concerning this. They try to tell me that probably entered a contest and checked the box to order the book. Yes I did enter the contest but made sure I checked the box that said I do not want to place order but enter me in the contest anyway. I double checked to make sure I checked the non order box. I searched the web and found a large number of complaints about the same thing.

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    Reviewed Aug. 4, 2008

    I have been out of the country for some time and now returned home to find packages and invoices from Reader's Digest and I have not subscribed to them. I did not ask them to send me anything. I cannot seem to find a phone number for said company and the website only has offers for subscription and no contact number.

    Please, please someone stop this company before they create havoc with people's credit.

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    Reviewed Aug. 4, 2008

    I have received 2 select editions books,which I did not order and now Readers Digest is billing for them. I haven't read them nor do I intend to.

    I hope this doesn't ruin my credit score

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    Reviewed Aug. 4, 2008

    I started getting bills from Reader's Digest that indicated I owed $10.00. That's odd because I didn't subscribe to anything. So I ignored it. So I get a follow-up bill with the $10.00 amount highlighted in yellow and outlined in red. No phone number. No email.

    So I finally called the Pleasantville office. Oh, the lady said, that's just an offer advertisement. Pretty realistic offer advertisement. Wonder how many people fell for it? Perhaps the people need to assess fines against Reader's Digest and each one get paid back their $10.00 plus scam trauma fees!?

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    Reviewed Aug. 2, 2008

    [They] keep charging me for my subscription and I have paid for the year. I paid you by check and the number of the check is1814. I would appreciate it if [they] would correct [their] records. Thank you very much.

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    Reviewed July 25, 2008

    I received a bill for magazines from Reader's Digest that I never ordered.According to them I owe $10.00.

    I don't want this to go on my credit report. Plus the time and aggravation dealing with blood suckers like this! I would take $10.00 and put it in my gas tank, not a stupid magazine.

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    Reviewed July 24, 2008

    I am on disability and halfto watch my spending,on July 15/2008 I recieved a Bill stating I owed Readers Digest $43.43 they didn't say what it was for.Because I haven't recieved anything,And I didn't order anything.I havent ordered from RD in years and years.I always pay my bills But I know what they are .But I don't know what this is for.I don't know what to do I don't have the money to pay this,I can't get in touch with them to resolve this So what do I do? This is very stressful.please help me.

    I have C.O.P.D and am on meds and Oxygen for that and blood presure med.when I got the Bill my heart starded racing,my blood pressure went up and I started breathing harder it tore my nerves up.It is very stressful.I can't sleep for worring about this.

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    Reviewed July 24, 2008

    I am on disability and halfto watch my spending, on July 15/2008 I recieved a Bill stating I owed Readers Digest $43.43. they didn't say what it was for. Because I haven't recieved anything, And I didn't order anything. I havent ordered from RD in years and years. It's from Robert M. Collection Manager. I always pay my bills. But I don't know what this is for. I don't know what to do. I don't have the money to pay this, I can't get in touch with them to resolve this. So what do I do? This is very stressful. please help me.

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    Reviewed July 23, 2008

    I've been trying to cancel a subscription to their magazine. I submitted cancel request at least four months before the new subscription period began. I written letters, notes, wrote cancel across the renewal bills and mailed it back to them with no result. This month I received a call from their customer service department and explained the situation to the rep and hoped it was over. Since then I've received two more bills. I'm going to write the attorney general in their state next and if that doesn't work I guess I'll contact my lawyer.

    The stress from the implied threats is a bit much. `No' should be accepted as that. I really don't want to waste anymore postage or time on this. I had planned to discontinue for a short time but now I'm simply tired of the whole business.

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    Reviewed July 23, 2008

    Despite being notified by phone several times and mail to cancel any orders my elderly father keeps getting billed for things he did not order. He also gets shipments of things he did not order

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    Reviewed July 22, 2008

    I was sent these two magazines and never ordered them. On top of that I keep receiving letters telling me I need to pay my bill. Well, I never ordered your masgazine and I am not paying for it. Stop sending it!!!!!!!

    I am very irritated and in the future will never order or purchase privately your magazine if this doesn't stop. Also, I will warn my friends of the same scam!!

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    Reviewed July 22, 2008

    I have been recieving bills for $13.98 for a subscription I never ordered OR received. I was getting the subscription as a gift but I did not re-order it for myself when the year was up. This, latest bill, is threatening and rude. I have no way to contact them on any of their bills.

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    Reviewed July 21, 2008

    Continued to send bill stating we owed money, when, in fact, we did not. We never ordered anything. No phone number anywhere, nothing. Scoured the internet for their number, couldn't find it for ages, and then found it. Went through customer service and got the run around. Finally chose to order subscription to get ahold of someone. Supposedly canceled bill, but we'll see.

    May reflect badly on credit score for no reason.

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    Reviewed July 21, 2008

    I have received a statement from Reader's Digest that I owe them $26.98 which is gravely overdue. They say that I had renewed my magazine subscription and had already sent me 3 copies. I DID NOT renew my subscription!!! In the past few months I have received in the mail notices for me to renew my subscription I NEVER intended to do that because I am cutting back on expenses and had NO INTENTIONS to renew the magazine. I disreguarded these reminders.

    According to the letter, it seems like there is a hidden threat. The sentence reads as follows: Payment now will stop further collection efforts I interpret that statement to mean that they will turn it over to a collection agency if I don't comply. Of course, I don't want that to happen. If I had renewed the subscription I would have enclosed a check with the renewal statement. So I am SURE I DID NOT ask for a renewal. I must admit that I have received several recent issues but I assumed that my old subscription was still in effect. These magazine companies always send out their renewal notices way ahead of the actual date of termination of the old policy.

    No damage has been done yet. But the threat of sending my name into a collection agency worries me. I hope you can contact the magazine and resolve this matter for me.

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    Reviewed July 20, 2008

    I renewed, to the best of my knowledge, a one-year subscription to [their]magazine on December 13th via check. The magazines stopped coming but they are continuing to invoice me on a monthly basis with ever more intimidating statements (i.e. This account is gravely overdue or The facts are: 1. We dispatched three issues of your subscription to you; 2. Despite reminders, this account remains unpaid; etc. etc.) I did not request any further issues sent to me beyond my one-year subscription. I detached and saved for my records the bottom portion of my renewal slip on subscription renewal, and was advised that details regarding my apparent subscription renewal under Continuous Renewal Service, as described on reverse were listed. If there was, in fact, an indication of this service, it certainly is not clear either on the subscription renewal (I would never have agreed to a plan on a continuous renewal basis, never have with any magazine and never will) and certainly is not on the portion of the form that they advised I keep for my records.

    As a former multiple year subscriber to this magazine, I will never from any point onward read this magazine again, purchase it off the shelf, or recommend it to anyone else. I am paying this $13.98 requested ONLY because I refuse to let a ridiculous matter such as this damage my extremely reputable credit score and if I did, in fact, overlook something in the renewal process then it is my own fault and I take responsibility for such.

    However, I would advise that, in the future, their billing office notices contain a phone number to call with questions (not just a website on the bottom of the form), and that their documentation provides the subscriber with the information they need to know about their account on the information they KEEP, not the information they return in the mail with their check. This is extremely poor business practice. Reading the info on this website has certainly opened my eyes to the multiple complaints about this company in recent years

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    Reviewed July 20, 2008

    I never subscrobed for this magazine. I was sent the magazine in the mail for no apparent reason and now I'm being billed for the subscription price. This is the 3rd notice but I have no phone number to even attempt to contact and dispute this bill. Can you advise me what to do next. I cant afford credit issues while I'm trying to build it. Thank you

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    Reviewed July 18, 2008

    got a bill for a subscription that I NEVER ORDER. I WANT THIS TO STOP. NO PHONE NUMBER TO REACH to complain. Now a days families are tighten thier belt to leave on a daily basis .This company are taking advantage to the economic situation of others.I want this scam to stop.

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    Reviewed July 18, 2008

    One day in my mail I received a Readers Digest magazine out of blue which I never subscribe. I received bill sometime later from Reader's Digest stating I subscribed the magazine and I need to pay $10. There is no contact phone number anywhere to be found in the bill. I never subscribed anything. I suspect it is a fraud. I did internet search and found a lot of complains about Readers Digest and many other people encountered the same scenario.

    I found the phone number from consumeraffairs.com and called Readers Digest. The lady said their database indicated I subscribed about three months ago. I explained that I did not subscribe anything and it must be a fraud. I went on and told her I saw a lot of similar complains at consumeraffairs.com and that is where I found their contact number. I request her to cancel my account. She finally agreed to cancel it and told me I did not owe them anything and they will not sending me the magazine.

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    Reviewed July 15, 2008

    Out of the blue one day, I received a package from Reader's digest which said free gift inside! on the outside of the package. Curious, I opened it to find a book I had never ordered with a cheap pen (My free gift.) As soon as I realized this was some sort of order, I searched for a phone number throughout the materials I had been sent. There was no phone number anywhere on the information sent with a book, and no way to cancel my order.

    Through some searching on the internet I located a number for RD that I called. I spoke with a foreign gentleman who could barely speak English, much less help me with my problem. I explained again and again that I had not ordered this book, nor was I paying my own money to return it. If they wanted it back they would need to pay for it. We went over this several times (as he kept telling me I had to pay for it, or return it at my own expense).

    He finally got a manager on the phone who agreed they would send me a return sticker which would pay for the shipping of the item. The only thing I have EVER received from RD (aside from the unordered book) are letters from their Collections department stating, You have now received prior PAST DUE NOTICES concerning the SELECT EDITIONS shipment which you ordered and yet we have not received any payment or communication from you regarding this matter. A statement I find extremely infuriating when they NEVER PUT THEIR PHONE NUMBER on any of their documents!!!!! I am furious!

    They have sent me to the Collections department according to the document I received and naturally provided no way to contact them as a company directly by phone or email. If this shows up on my credit there will be hell to pay.

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    Reviewed July 15, 2008

    To whom it may concern you have made a mistake you keep asking me for a bill of ten dollars for asubscription that you say i ordered i am so sorry sir or mam i didnt order this and i am writing you to tell you this although i think your magazaine is great i do not wish to subscribe please take me off your list i never received any magazines nor do i want to at this time so i do not think that i should have to pay for this since i have yet to recieve a magazine or even if i were still i did not order it please respond a.s.a.p.

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    Reviewed July 11, 2008

    I ordered Readers Digest last year and apparently it expired in March, but they kept sending articles for the next 3 months and sent me several bills for subscription renewal for $13.98. There was no phone contact info on the bill, only a link to a website to pay for the renewal fee.

    I called the number posted here for Readers Digest customer service and told her I was out of town and just saw the bills, I don't want to renew and I also didn't want the articles they sent me. She cancelled the bill and my subscription, told me I could keep the articles (didn't have to return them) and assured me it would not be submitted to a collection agency.

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    Reviewed July 9, 2008

    I keep getting a bill for a subscription i did not order. i have emailed them sent the bill back and told them of the mistake and they keep sending the bill.

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    Reviewed July 7, 2008

    With no previous communication with this company, I received a Reminder Bill that my subscription was overdue in the amount of $10.50. I have never read this magazine, do not intend to, and don't understand why I'm being billed. I've never ordered anything from them in my life.

    My credit may be affected if they send this to collection.

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    Reviewed July 7, 2008

    I quit the Readers' Digest over a year ago. I went through several hoops to so inform you at that time. Yet, I still am receiving the magazine and from time to time a bill which I don't intend to pay. Please straighten out your records and quit bugging me.

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    Reviewed July 6, 2008

    I Have received 4 Reminder notices for my subscription due. I mailed on March 08, 2008 in the amount of $10.00 on check #2249, it was cashed on March 17, 2008. I have wasted 3 stamps telling them and are still receiving notices. They just ignore any written correspondence sent to them.

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    Reviewed July 2, 2008

    I have been a RD customer since 1949 and have rec'd the magazine both at home and sent it as gifts to kids and grandkids. Many years ago, I also ordered the condensed books but stopped ordering them when they became so expensive. Also, I can buy them at the library stores for a quarter each. So why would I order them and pay 27.00 for them???? Well, I wouldn't! More importantly, I didn't.

    They have billed me for months for 27.44 for a book I never ordered and never rec'd. Then, last week I rec'd another book. I immediately returned it unopened and marked 'Never ordered, not accepted'. Now, I have rec'd another bill adding 30.94 to the bill which now totals $58.38! I will never pay them a dime! I do not owe this money.

    I won't ever take any of their books but I will continue the monthly magazine. I do still enjoy that and only once did they double bill me but I was finally able to get that straightened out. I no longer order gift subscriptions however because they always mess those up!! I wonder who does their hiring these days. The don't seem to have competent people working for them!!! Can you help me get this straightened out? They are threatening my credit and I have always protected my credit. It is my honor. Many thanks

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    Reader's Digest Company Information

    Company Name:
    Reader's Digest
    Website:
    www.rd.com