
Reader's Digest Reviews
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Reader's Digest publishes a wide range of magazines and books. Since 1922, the company has covered topics from health and wellness to humor and inspiration. Reader's Digest also produces special editions, themed collections and condensed articles.
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Reader's Digest Reviews
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Reviewed Jan. 5, 2009
Reviewed Jan. 5, 2009
Reviewed Jan. 5, 2009
I had subscribed to Reader's Digest and after receiving call after call after call from them trying to get me to renew early I told them I would not be renewing due to their annoying phone and no matter how many times I asked them not to call they continued.. sometimes twice in a day. No matter how many times I told them not to call they never stopped. I also received a nasty letter from them saying I had been terminated due to no response. I called (800)304-2807 and got an agent and told him that I would never do business with them again due to their annoying calls and nasty letters.. He assured me I would not be called again.. Next day another call.. This is after I received their termination notice.. I am on the do not call list and it's my understanding only companies that you do business with that are allowed to call. I can only imagine how the elderly handle this. Hopefully someone can do something about them.
Reviewed Jan. 2, 2009
Received renewal notice for own subscription and chance to give two FREE subscriptions. Mailed check to RD and it was cashed in August 2008. Continued to receive renewal notices in mail - just ignored, because already paid. Noticed on mailing label says subscription ends Jan 09. My two free subscriptions received their first copy in December 2008. Have sent TWO customer service emails through RD website. They say you will receive an answer within 24 hours. I have heard NOTHING. Today (01/02/09) received notice my subscription has been terminated. I have emailed now the THIRD time; they say I will hear something within one business day. We'll see. Have requested that if my subscription is, in fact, terminated to refund the money sent in August 2008 - since it, obviously, did get me a renewal subscription. Am very disappointed in RD, which is like an American institution. If I get it cleared up, don't know if I'll ever subscribe again.
Reviewed Dec. 31, 2008
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Reviewed Oct. 22, 2008
WE received a bill for something we did not order. It was we ordered and received "vol5-08 Sunday at Tiffany's and Blank. We never ordered, or received these items. Going online to find a phone number. I found that many people have experienced this same thing - bills for things they did not order and in most cases, did not receive.
Reviewed Oct. 20, 2008
I just reported to your site. But since then I have obtained Reader’s Digests customer service phone number (800) 635-5006. They tried to tell me that I ordered the book on the internet. I told her that she was absolutely wrong. She said that I placed an order for a free book and then to receive additional books every month for a fee. I told her that I rarely order from the internet and would never order a book from them, especially a $28 book every month. I mentioned to her about this site and that there were a lot of people that they have done this to and I want this taken care of. She apologized and said it was a mistake and that she would send me a letter that I would receive in 7 to 10 days stating that I do not owe the money.
Reviewed Oct. 20, 2008
I received a bill today from them saying that I ordered Vol 4-08 Blue Heaven and Blank and that I have a past due bill of $27.55. I have never ordered this book. And like everyone on this complaint there is no contact information to get in touch with them on the statement. I went into their website rd.com and the only number I could find says when dialed that the number was incomplete. I dialed a few times more to make sure I was dialing it correctly but got the same message. It also says the website has not been updated since 2005.
Reviewed Oct. 18, 2008
Same story as countless others, I find. Subscribed for a year; wrote do not renew on renewal notice, sent it back and then the fun began. I, too, searched their notices for a phone #; finding none, I wrote a letter noting the date I had sent the notice to cancel and expressing frustration at being accused of being delinquent. Appears to me they have perfected the art of bullying to a science! Am paranoid about being turned over for collection, my good credit being something I fiercely protect. Wonder if they really DO turn people over for collection or if it's just one tool in their arsenal of tactics.
Reviewed Oct. 18, 2008
I have received several notices of URGENT NOTIFICATION OF OVERDUE ACCOUNT SUBSCRIPTION STATUS: DELINQUENT PREVIOUS ATTEMPTS TO COLLECT: IGNORED BY MRS. PEGGY **. I should never have received these in the first place because I was paid up until Aug. 1, 2009. However, I kept getting notified, so I sent a check for another year's subscription renewal in the amount of $13.98 July 28, 2008. The check was cashed, but I continue to get the notices that I owe for the subscription. I've written letters, but to no avail. I'm getting very tired of receiving these every month. I do NOT even receive the Reader's Digest that I ordered. They have been very unethical and have no integrity.
Reviewed Oct. 17, 2008
About a year or two ago, I received an invoice from the company Reader's Digest saying I have an amount due of ten dollars. I have never in my life ordered a subscription with them, yet I receive bills by them for a 12-issue subscription plus bonus. I have YET to receive a magazine and they still charge me for a fraudulent order which was never placed by me. I recently call them today about the issue, and they hang up on me twice. Their customer service representatives are of no help to customers and were a real big waste of my time.
Reviewed Oct. 16, 2008
A couple of years ago, I ordered and paid for a 2-year subscription for the Reader's Digest. My time is up and they keep sending me bills for continuing the subscription. I have ignored the bills because I do not want to continue it. I figured when I paid for 2 years I would get 2 years. If they are still mailing it to me, I do not know why. I have not asked for that!!! I ordered 2 years and paid for 2 years. There is no further commitment!!!
Reviewed Oct. 14, 2008
We received a bill for Vol 5-08 that we did not order. Reader's Digest did not provide any phone number to call or any other way to contact, other than a mailing address for payment to the payment processing center. An internet search turns up no listed phone number under the address Reader's Digest provides.
Reviewed Oct. 14, 2008
I did not renew my subscription to Readers Digest in 2008. I just received an OVERDUE BILL stating that I owe $29.98. The Bill states that I have ignored their billing for 8 months. I have not received any magazines for that time period. I am trying to get a home loan and am wondering if Readers Digest has a way of finding out who is applying for a loan, and therefore more vulnerable to Blackmail.
My hope is that, in the present environment, some watch dog organization will discover whom in the organization ordered this form of Blackmail and put them in a nice white collar prison. I am 59 and therefore still able to defend myself. However my parents, who are still living, would probably have been so scared that they would have capitulated. Even though all class action suites give the Attorneys the vast majority of the funds received, I hope somewhere, there is a firm that is HUNGRY for Loads of Money.
Reviewed Oct. 11, 2008
Reader's Digest sent me three letters for three consecutive months saying that they were putting me into collections for a bill on the magazine that I had cancelled. I called the number and they said that I had no balance and that it was cancelled in July. I asked them why did they fraudulently send bills. I told them that I better not receive another bill for a product I did not order. They said it was just an invoice. I argued and said they were trying to bully me into paying for a product by making it look like I was going into collections. I also told them that was fraud. Hopefully, they will not contact me again.
Reviewed Oct. 10, 2008
I paid 4/08 for a year subscription for myself. In June, I pay for a subscription for my father. I now have been receiving notices that my account is delinquent and please pay or be turned over for collections for 19.98. I'm tired of these notices and Reader's Digest sending a notice monthly. Save your money and time for someone else. I have paid. I have my checks to prove it but they don't accept them.
Reviewed Oct. 10, 2008
I paid 4/08 for a year subscription for myself. In June, I pay for a subscription for my father. I now have been receiving notices that my account is delinquent and please pay or be turned over for collections for 19.98. I'm tired of these notices and Reader's Digest sending a notice monthly. Save your money and time for some else. I have paid. I have my checks to prove it but they don't accept them.
Reviewed Oct. 10, 2008
I have been receiving a bill for $13.98 for a subscription I did not order. The bill is supposedly overdue by 8 months. I have not received any Reader's Digest magazines in that time period. There is no phone number to call to tell them that their bill is erroneous. They state that the bill is delinquent and that I have ignored the bill. Because of this, I will never order the magazine. This is intimidation and outright fraud. I didn't realize that this was happening to other people until I started reading about the same problem. I hope someone comes down hard on Reader's Digest.
Reviewed Oct. 9, 2008
I just received an e-mail from Helen ** - Marketing Manager for Reader's Digest thanking me for my order (which I didn't make) and billing me. I thought it must be a scam from someone other than Reader's Digest so I went to Reader's Digest website to copy them on the reply to the e-mail. I couldn't find an e-mail address so went looking some more and came up with this site. Apparently it is Reader's Digest attempting to defraud me.
Reviewed Oct. 9, 2008
I get bills for a product, and the amount is not the same amount that they showed. I get things I did not order, then the bill comes. I also get books saying free, then comes a bill for it. I send the bill back saying cancel, but they just keep coming in. Just in the past few days I received a bill saying that I owed them $158.27, and that the minimum due was $74.34. I have no idea what that is all about. I do remember ordering a book, but it did not cost that much. I do not know where that amount came from. Every bill I get and Pay for even if I ordered or not, I always write cancel on the bill but that does work because they still keep sending me stuff, and then bill me for it. I am so tired of seeing their name in my mail box!! I just wish they would go away. I cannot afford to pay all this money out. I wish I never heard of readers digest. Thank You for hearing me out.
Reviewed Oct. 4, 2008
I started getting Reader's Digest sometimes ago. I discovered my neighbor ordered them as a holiday gift. I have never discussed with my neighbor why, or questioned them. Just made a remark, "Thank you, I discovered that your gift order the subscription." The problem I discovered with Reader's Digest was that the company tried to bill me upon renewal. I contacted them and told them over a year ago that I don't want their magazine and never initiated the order. I recently received a box on my door step for a gift and now a bill. I have never opened the box just like most of the magazines that are still in plastic that they keep sending.
Reviewed Oct. 2, 2008
Reader's Digest used fake bills to trick me into renewing my subscription to their magazine. They even sent me a bogus collection letter in an attempt to scare and embarrass me. I got an attorney and filed a class action lawsuit against them in West Virginia. We are looking for other West Virginians who have been similarly victimized by these unlawful practices in order to establish a pattern and practice. Please contact me at **. Thanks.
Reviewed Oct. 1, 2008
I received an unsolicited book by mail with a contained letter which fraudulently claimed that I had order the book. I did no such thing. I will ask the postman to return to sender and I would appreciate having your attorney contact the postal authority regarding the use of the mail service for fraudulent purposes.
Reviewed Sept. 30, 2008
received a check from them for 3988.98. claiming it was unclaimed prize money for readers digest. iv called and called and no answer or return call. just wondering if this is some kinda fraud thing.
Reviewed Sept. 25, 2008
Paid for the Readers Digest several months ago and have continued to be billed monthly even after sending them a copy of the check clearing my bank. I have not renewed and they are billing once again!~ I have excellent credit and do not want this to be sent to collections as the bill was already paid and there were no renewals. What can I do to get this stopped?
Reviewed Sept. 24, 2008
My Dad has been trying to get his subscription canceled. He has returned bills marked CANCEl and written letters. They do not seem to understand he does not want their magazine. The last renewal (bill) he got said final rememinder and written in under subscription status was Delinquent and written in under previous attempts to collect was Ignored by Gino Baroni.
As I said he has not ignored this and has wanted it taken care of months ago. When I read about all the problems it makes me wonder. At this rate they are going to loose all their customers.
Reviewed Sept. 19, 2008
Help us with Reader's Digest: My Husband's Grandfather gave us a subscription 10 years ago. We never read it. In 2003 when our grandfather passed away, we knew we would never renew our subscription. Recently we received two letters stating we owe for products ordered and overdue subscription dues and they were sending us to collection. It totals $37.24. We immediately wrote them letters and asked for evidence we ordered any products or renewed our subscription. There is no response. I have to imagine that this is not the end. ALSO, can you imagine all the Senior Citizen's that could be confused by these invoices and just pay?
In my research on the internet, I found hundreds of the same stories and I also found an Assurance of Voluntary Compliance or Discontinuance from Feb of 2001 where Reader's Digest was the respondent. We are unfamiliar with legal terms, but from what we can tell, Reader's Digest has a history of scamming people and their key demographic is Seniors!
If they send us to collection, it will impact our credit. We should not have to pay what we do not owe just because we are threatened!
Reviewed Sept. 17, 2008
Blue Heaven $27.64 I did not order. I got this book in the mail without an invoice. At the time I had a death in my family and did not pay attention. Now I get a bill for $27.64, which I am not paying I will galdly return the book. When did I order this book?
Reviewed Sept. 13, 2008
I was billed for a book that I had not received and had not ordered..When I sent a return note stating the the above, I was sent the book! AND a bill. I still don't want the book and I'm not paying for it. I have received three billing statements demanding I pay or be sent to a collections dept. I do not feel like I am obligated to pay for something I did not order.
Reviewed Sept. 13, 2008
I was billed for a book that I had not received and had not ordered. When I sent a return note stating the the above, I was sent the book! AND a bill. I still don't want the book and I'm not paying for it. I have received three billing statements demanding I pay or be sent to a collections dept. I do not feel like I am obligated to pay for something I did not order.
Reviewed Sept. 11, 2008
I finally searched the internet and came up with a phone numer to call and cancel any future relationship with them. I was told that I was subscribed to their automatic renewal plan and I informed them that I did not agree to that. Supposedly the charges are going to be dropped but I am wondering after seeing the numerous complaints if they will continue to hound me with their bill.
Reviewed Sept. 10, 2008
I was sent a book I did not order, I opened it, saw what it was, resealed it, sent it back at my expense, now am being billed for it and they're getting nasty about it to boot.
I am being threatened with a collection agency for something I didn't order and returned without ever looking inside the darn thing.I even sent back thier so-called free gifts. I didn't keep anything.
Reviewed Sept. 5, 2008
I began receiving books that I did not order, with a tiny plastic gift RR car. These were returned with a letter stating that it was not ordered and that my name should be taken off of all customer lists. Now I receive a bill for another book that I refused, if I ever got it---I cannot remember. I am very concerned about this scam/injustice. I am on a fixed income.
I have spent time and effort with my wife doing the checking, mailing and searching what to do. It feels like a big worry to me.
Reviewed Sept. 3, 2008
We took an Readers Digest Offer which said pay $10 for subscription. I sent them a check for the same thinking that it was a one-years Subscription but looks like i was cheated , i got a letter for Renewal of Subscription even before i received my first Months Readers Digest Magazine. I was not happy and canceled my subscription immediately. And that started a chain of letters and gifts that i didn't need. I got 4 copies of a RD Book called The GHOST even though i didn't need it. And then came the letters asking me to pay $27.56 for it.
I have mailed numerous mails to the RD customer service and they still have to act upon the same. I am fed up of all this pressure tactics they use. Their letters have something bold on them saying Immediate Action Required .
Reviewed Sept. 2, 2008
My mother keeps getting the reader's digests and send them back. She should not get billed!
Frustrated; she does not owe $
Reviewed Aug. 29, 2008
I have written and explained I did not order this book nor do I have it I only order from Harlequin Reader services. and only historical romances. Something called Ghost would not even intrigue me, we have no children at home and hubby does not read noval or paper backs of any kind. The continue to badger with duns for paymen tof $27.00
Reviewed Aug. 27, 2008
I keep receiving unsolicited BOOKS from Reader's Digest, even though I had called them on July 28, 2008 to have my name removed. I would like to see this abusive process stopped.
Reviewed Aug. 26, 2008
What happened to me was the same thing that has happened to countless others, I see after googling Reader's Digest phone. First thing that popped up was your page with, it was literally not worth counting, other complaints. I received a book of Select Editions, which appears to be a set of 4 short novels written by 4 authors I have never heard of. I never ordered this book, and I don't remember there being a bill with it, so I just assumed it was one of RD's gifts, like the ones they're always offering that I always ignore. Then I got a bill, with no phone number or email address to respond to. I ignored it, and got another one from their collections department, still with no contact information.
I went to RD's website, found a place to email, although I can't see their email address and email it from my own account so I can't have any record of having sent it. I sent to ATTN: Charles Dean, Manager, Collections Department explaining the situtation, and telling him that when I googled, I found that page, and I copied and pasted the entire page in the email. I then told him that I consider the matter to be closed and that if he had anything else to say about it, although, I wrote, I can't imagine what he could possibly have to say in RD's defense, that I would not read the first word unless I saw a phone number that I could dial to speak with someone.
I am self-employed and I charge a pretty good rate per hour, and have a lot to do in preparation when not on the clock. This has wasted at least $300 of my time. As of now, I'm sure their still going to keep harrassing me. I hope I'm wrong.
Reviewed Aug. 26, 2008
On 8/22/08 I tried to order a subscription to Readers Digest. ( a two year subscription for $20.00) when I put in my debit card information and clicked the button once to proceed, the web site froze up so I closed the site and figured I would call later to subscribe. About twenty minutes later I recived six confirmation letters stating that I order six separate subscriptions for $15.00 per subscription.
This wasn't even what I tried to order so I contacted the company immediately. The company claims they have received no information on any order for me, but they charged my bank account for $90.00 to cover these subscriptions. They refuse to refund my money or cancel the subcriptions. I have also contacted Readers Digests corporate office and left voicemail messages but no one will return my calls.
Reviewed Aug. 25, 2008
I received today a dunning bill for a claimed amount by North Shore Agency on behalf of Readers Digest address above for 47.80 overdue for subscriptions..never a subscriber nor have received an issue..in reply to Lehigh Valley stated I would complain to att'y gen'l if dunning continued..
threats to credit in demand...
Reviewed Aug. 25, 2008
Reader's Digest Keeps sending me a bill for the amount of $ 17.98 for the magazine after I refused to renew my subscription. Called the customer service office and was told that my service was canceled in may and I have no balance.
Company still sending bill threatening legal action if I do not pay bill.
Reviewed Aug. 22, 2008
Reader's Digest is sending me a bill and I have NOT subscribed to the magazine. I will NOT pay it.
Reviewed Aug. 22, 2008
I kept receiving invoices stating they had stopped sending magazines after the first three, and were demanding payment for my seriously overdue subscription. I was sure I had already paid it, but as there was no phone number listed and the paybill link was broken, I ignored the invoices until they threatened collection. Using the number this site provided, I contacted customer service only to learn that if I could provide them with the exact date and amount of my payment, they would honor it. Perhaps they had a database failure and didn't have a backup, so this is their way of recovering the lost data.
For whatever reason, it puts the burden of proof on the consumer, making it potentially more difficult for those older folks who always write checks. As these spurious bills don't show up until months later, it might be as simple as finding the right check register or possibly having to request a paper statement from the bank (for a fee, it goes without saying). Fortunately, I had renewed online, so I was able to pull up a statement from December, 2007 which showed the information needed, as well as the contact number for RD.
Without having the exact wording of mailed offer in hand, I couldn't counter the support person's assertion that the offer was for the gift subscriptions only and did not include renewing my personal one. When I asked why my subscription didn't simply lapse, he told me I was in the automatic renewal program, though I don't recall opting into it.
Claiming I must have misunderstood the intent of the offer I accepted, he did offer to reduce the price of the renewal. Perhaps feeling some pity when I informed him I had been displaced due to the recent financial hole Wachovia has dug itself into (another subject for a different forum), he finally agreed to cancel the debt but informed me I should expect a few more mailings before they would cease.
I usually get complaints from my wife for saving too many receipts and other paperwork. I never expected to have trouble from a reputable company such as Reader's Digest, but had I kept the mailing, I might have avoided some reader's indigestion. As a lesson learned, I would recommend everyone keep a copy of any offer accepted and write the payment info on it (date, transaction or check number), and store it with your important records.
Reviewed Aug. 21, 2008
Ordered the Reader's Digest magazine at their introductory 1 year subscription price of $10. I began receiving the magazine in April or May of 2008. RD sent invoice which I paid. They cashed check. RD is still sending invoices and stating my account is past due. No contact telephone number, cant get in touch via internet either. Will have to write letter I suppose. I am receiving the monthly magazine.
I am concerned they might turn over to a collection agency which may potentially affect my credit rating.
Reviewed Aug. 21, 2008
I have recieved several bills for readers digest! something I DID NOT order. there is no contact number, until I saw your website. spoke to Cindy, who apologized and said I may still recieve bills and to diregard and that I may still get magazines. I informed her to abosolutely NOT send me any bills or magazines!
I demanded a verification number and her name, to cancel my supossed subscription. she said that I order a free copy and a subscription, back in June, I do beleive this was part of some survey garbage when I was doing a job search! I am outraged! Told her this better not affect my credit and that I was going to report them!
Reviewed Aug. 20, 2008
I have had a subscription to Readers Digest since the 1950's or 1960's. Now I am receiving 2 copies of the digest since earlier this year, maybe even ito last year. This may be a result of early reordering of subscription requests. It may also be a case of two names or accounts present due to ordering from Pulisher's Clearing house.
I have been looking in my magazines for someone to write about his since early this year, but cannot find anyone to write or call with a name, address, and/or phone # who can bne reached to correct the problem Please help!
I have been receiving 2 copies of the same issue. If I have 2 accounts, that's a waste of money.
Reviewed Aug. 17, 2008
You are sending me a bill that I do not get!!! I NEVER ORDERED, NOR DO I RECIEVE any of your magazines.!!!!!!
Reviewed Aug. 15, 2008
After the third past due notice, I started using the web to find a phone number for Reader's Digest and found this websit. In one complaint, I found a phone number for Reader's Digest Canada and called the number. They gave me the Reader's Digest USA and I want to pass it on to anyone that may need it. I just hope my call to them tonight will fix the problem of the past due notices. If I get another notice--I WILL BE CALLING THEM, AGAIN!
Reviewed Aug. 14, 2008
I received an invoice in the mail for a past due bill for some book that I never ordered. I've never even seen the book, let alone willfully have ordered it. No phone number, no way to get through to them. This is strange...is this what they do to get business?
I am being billed for $27.44 for something never rec'vd or ordered and I fear they might to damage to my intact credit report if I don't pay them. I think that's what they're banking on...
Reviewed Aug. 12, 2008
I had a subscription to Readers Digest which was running out. Readers Digest started sending me renewal bills which I ignored since I didn't want to renew it. Then they called my home and I refused to renew it. They called at some time I was not home and talked to my mother. They tried to talk her into buying something, but she said no. They offered her some sort of a membership but she didn't agree. She wasn't sure at the end whether or not she agreed to anything at all.
She tried calling them back and talked to at least 3 different departments who kept tossing them to and fro until she was told to go away. I received two books from them in the mail with a $30 bill. I never ordered any books or wanted them. They keep sending me bills and threatening emails. No idea how to get rid of these people. This is becoming harassment now and I am considering suing.
Reviewed Aug. 11, 2008
I keep getting bills for a address I lived over four years ago and now they are threating me with collection efforts. They threaten to give my credit a punch in the nose
Reviewed Aug. 8, 2008
I did not order Special Edition Books. [They] sent me a bill for $29.19 I will send a check but [do not want them to] send me anything ever.
Reviewed Aug. 8, 2008
I have now received to special edition books from Reader's Digest as gifts for subscribing to the special edition book collection. I have not subscribed to anything from this company. This is the second time they have done this to me. The only way I could stop it before was to pay the bill and cancel the subscription. I don't want to go through this again.
Reviewed Aug. 8, 2008
I deal with Reader's Digest mostly concerning their contests. I recently ordered some all occasion cards from them and I sent in the full payment which I usually do. I am a retired Senior. I mailed some contests entries to them recently and they began first trying to send me some books that I did not want even the free ones and I would not accept the one they sent and now they are billing me for some Reader's Digest books that I did not order.
I refuse to pay for something I did not order and they are trying to make me pay for them. My credit is very good with everyone but I hate to have someone try to foist something on me that I don't want. I received a free gift from Reader's Digest today but I don't want a that either. I will not be dealing with them anymore because of what they are trying to do to me.
I am suffering from mental distress because of Reader's Digest trying to intimidate me and make me pay for something I don't want
Reviewed Aug. 8, 2008
I refuse to pay for something I did not order and they are trying to make me pay for them. My credit is very good with everyone but I hate to have someone try to foist something on me that I don't want. I received a free gift from Reader's Digest today but I don't want athat either. I will not be dealing with them anymore because of what they are trying to do to me. I am suffering from mental distress because of Reader's Digest trying to intimidate me and make me pay for something I don't want
Reviewed Aug. 7, 2008
A month ago or so I received a package from Reader's Digest with a Select Editions volume. Inside was a Personal Sweepstakes Portfolio. The book nor the sweepstakes were solicited by me. A few days ago I received another volume, and an invoice for $27.03. I am extremely upset as I have never, ever ordered anything from Reader's Digest and I don't intend to begin now.
This is completely unsolicited material and of course, there is not a phone number on any of the paperwork to call and complain. I am sending the 2 volumes back to the Payment Processing Center in Arizona from whence the invoice came, and telling them in no uncertain terms that I have NO intention of paying for these books. Of course, I feel sure I will be getting a letter from a collection agency. However, I am glad to have found this site and that I am not alone in this situation.
Reviewed Aug. 6, 2008
So, I jumped the gun. Shouldn't have sent my complaint before phoning the company. After attempting to explain why I was being charged $22.98, the clerk said she would renew the subscription for 2 years for $15, the advertised amount on the web page. I'm happy now!
Reviewed Aug. 5, 2008
I recieved two books in the mail some time ago, books that I never ordered. there was no return address so I waited for them to contact me. Next contact was a bill for $27.09 , since I did not order these books I will not pay for them, No damage so far, However if they were to some how to force me to pay, financial damage would ensue.
Reviewed Aug. 5, 2008
I am being charged for a book that I did not order. I called to let them know that they sent the book in error and they sent a return sticker. I promptly returned the book but they are still sending bills. I am beginning to think that they sent the book on purpose and are taking advantage of older people. I've called them three times concerning this. They try to tell me that probably entered a contest and checked the box to order the book. Yes I did enter the contest but made sure I checked the box that said I do not want to place order but enter me in the contest anyway. I double checked to make sure I checked the non order box. I searched the web and found a large number of complaints about the same thing.
Reviewed Aug. 4, 2008
I have been out of the country for some time and now returned home to find packages and invoices from Reader's Digest and I have not subscribed to them. I did not ask them to send me anything. I cannot seem to find a phone number for said company and the website only has offers for subscription and no contact number.
Please, please someone stop this company before they create havoc with people's credit.
Reviewed Aug. 4, 2008
I have received 2 select editions books,which I did not order and now Readers Digest is billing for them. I haven't read them nor do I intend to.
I hope this doesn't ruin my credit score
Reviewed Aug. 4, 2008
I started getting bills from Reader's Digest that indicated I owed $10.00. That's odd because I didn't subscribe to anything. So I ignored it. So I get a follow-up bill with the $10.00 amount highlighted in yellow and outlined in red. No phone number. No email.
So I finally called the Pleasantville office. Oh, the lady said, that's just an offer advertisement. Pretty realistic offer advertisement. Wonder how many people fell for it? Perhaps the people need to assess fines against Reader's Digest and each one get paid back their $10.00 plus scam trauma fees!?
Reviewed Aug. 2, 2008
[They] keep charging me for my subscription and I have paid for the year. I paid you by check and the number of the check is1814. I would appreciate it if [they] would correct [their] records. Thank you very much.
Reviewed July 25, 2008
I received a bill for magazines from Reader's Digest that I never ordered.According to them I owe $10.00.
I don't want this to go on my credit report. Plus the time and aggravation dealing with blood suckers like this! I would take $10.00 and put it in my gas tank, not a stupid magazine.
Reviewed July 24, 2008
I am on disability and halfto watch my spending,on July 15/2008 I recieved a Bill stating I owed Readers Digest $43.43 they didn't say what it was for.Because I haven't recieved anything,And I didn't order anything.I havent ordered from RD in years and years.I always pay my bills But I know what they are .But I don't know what this is for.I don't know what to do I don't have the money to pay this,I can't get in touch with them to resolve this So what do I do? This is very stressful.please help me.
I have C.O.P.D and am on meds and Oxygen for that and blood presure med.when I got the Bill my heart starded racing,my blood pressure went up and I started breathing harder it tore my nerves up.It is very stressful.I can't sleep for worring about this.
Reviewed July 24, 2008
I am on disability and halfto watch my spending, on July 15/2008 I recieved a Bill stating I owed Readers Digest $43.43. they didn't say what it was for. Because I haven't recieved anything, And I didn't order anything. I havent ordered from RD in years and years. It's from Robert M. Collection Manager. I always pay my bills. But I don't know what this is for. I don't know what to do. I don't have the money to pay this, I can't get in touch with them to resolve this. So what do I do? This is very stressful. please help me.
Reviewed July 23, 2008
I've been trying to cancel a subscription to their magazine. I submitted cancel request at least four months before the new subscription period began. I written letters, notes, wrote cancel across the renewal bills and mailed it back to them with no result. This month I received a call from their customer service department and explained the situation to the rep and hoped it was over. Since then I've received two more bills. I'm going to write the attorney general in their state next and if that doesn't work I guess I'll contact my lawyer.
The stress from the implied threats is a bit much. `No' should be accepted as that. I really don't want to waste anymore postage or time on this. I had planned to discontinue for a short time but now I'm simply tired of the whole business.
Reviewed July 23, 2008
Despite being notified by phone several times and mail to cancel any orders my elderly father keeps getting billed for things he did not order. He also gets shipments of things he did not order
Reviewed July 22, 2008
I was sent these two magazines and never ordered them. On top of that I keep receiving letters telling me I need to pay my bill. Well, I never ordered your masgazine and I am not paying for it. Stop sending it!!!!!!!
I am very irritated and in the future will never order or purchase privately your magazine if this doesn't stop. Also, I will warn my friends of the same scam!!
Reviewed July 22, 2008
I have been recieving bills for $13.98 for a subscription I never ordered OR received. I was getting the subscription as a gift but I did not re-order it for myself when the year was up. This, latest bill, is threatening and rude. I have no way to contact them on any of their bills.
Reviewed July 21, 2008
Continued to send bill stating we owed money, when, in fact, we did not. We never ordered anything. No phone number anywhere, nothing. Scoured the internet for their number, couldn't find it for ages, and then found it. Went through customer service and got the run around. Finally chose to order subscription to get ahold of someone. Supposedly canceled bill, but we'll see.
May reflect badly on credit score for no reason.
Reviewed July 21, 2008
I have received a statement from Reader's Digest that I owe them $26.98 which is gravely overdue. They say that I had renewed my magazine subscription and had already sent me 3 copies. I DID NOT renew my subscription!!! In the past few months I have received in the mail notices for me to renew my subscription I NEVER intended to do that because I am cutting back on expenses and had NO INTENTIONS to renew the magazine. I disreguarded these reminders.
According to the letter, it seems like there is a hidden threat. The sentence reads as follows: Payment now will stop further collection efforts I interpret that statement to mean that they will turn it over to a collection agency if I don't comply. Of course, I don't want that to happen. If I had renewed the subscription I would have enclosed a check with the renewal statement. So I am SURE I DID NOT ask for a renewal. I must admit that I have received several recent issues but I assumed that my old subscription was still in effect. These magazine companies always send out their renewal notices way ahead of the actual date of termination of the old policy.
No damage has been done yet. But the threat of sending my name into a collection agency worries me. I hope you can contact the magazine and resolve this matter for me.
Reviewed July 20, 2008
I renewed, to the best of my knowledge, a one-year subscription to [their]magazine on December 13th via check. The magazines stopped coming but they are continuing to invoice me on a monthly basis with ever more intimidating statements (i.e. This account is gravely overdue or The facts are: 1. We dispatched three issues of your subscription to you; 2. Despite reminders, this account remains unpaid; etc. etc.) I did not request any further issues sent to me beyond my one-year subscription. I detached and saved for my records the bottom portion of my renewal slip on subscription renewal, and was advised that details regarding my apparent subscription renewal under Continuous Renewal Service, as described on reverse were listed. If there was, in fact, an indication of this service, it certainly is not clear either on the subscription renewal (I would never have agreed to a plan on a continuous renewal basis, never have with any magazine and never will) and certainly is not on the portion of the form that they advised I keep for my records.
As a former multiple year subscriber to this magazine, I will never from any point onward read this magazine again, purchase it off the shelf, or recommend it to anyone else. I am paying this $13.98 requested ONLY because I refuse to let a ridiculous matter such as this damage my extremely reputable credit score and if I did, in fact, overlook something in the renewal process then it is my own fault and I take responsibility for such.
However, I would advise that, in the future, their billing office notices contain a phone number to call with questions (not just a website on the bottom of the form), and that their documentation provides the subscriber with the information they need to know about their account on the information they KEEP, not the information they return in the mail with their check. This is extremely poor business practice. Reading the info on this website has certainly opened my eyes to the multiple complaints about this company in recent years
Reviewed July 20, 2008
I never subscrobed for this magazine. I was sent the magazine in the mail for no apparent reason and now I'm being billed for the subscription price. This is the 3rd notice but I have no phone number to even attempt to contact and dispute this bill. Can you advise me what to do next. I cant afford credit issues while I'm trying to build it. Thank you
Reviewed July 18, 2008
got a bill for a subscription that I NEVER ORDER. I WANT THIS TO STOP. NO PHONE NUMBER TO REACH to complain. Now a days families are tighten thier belt to leave on a daily basis .This company are taking advantage to the economic situation of others.I want this scam to stop.
Reviewed July 18, 2008
One day in my mail I received a Readers Digest magazine out of blue which I never subscribe. I received bill sometime later from Reader's Digest stating I subscribed the magazine and I need to pay $10. There is no contact phone number anywhere to be found in the bill. I never subscribed anything. I suspect it is a fraud. I did internet search and found a lot of complains about Readers Digest and many other people encountered the same scenario.
I found the phone number from consumeraffairs.com and called Readers Digest. The lady said their database indicated I subscribed about three months ago. I explained that I did not subscribe anything and it must be a fraud. I went on and told her I saw a lot of similar complains at consumeraffairs.com and that is where I found their contact number. I request her to cancel my account. She finally agreed to cancel it and told me I did not owe them anything and they will not sending me the magazine.
Reviewed July 15, 2008
Out of the blue one day, I received a package from Reader's digest which said free gift inside! on the outside of the package. Curious, I opened it to find a book I had never ordered with a cheap pen (My free gift.) As soon as I realized this was some sort of order, I searched for a phone number throughout the materials I had been sent. There was no phone number anywhere on the information sent with a book, and no way to cancel my order.
Through some searching on the internet I located a number for RD that I called. I spoke with a foreign gentleman who could barely speak English, much less help me with my problem. I explained again and again that I had not ordered this book, nor was I paying my own money to return it. If they wanted it back they would need to pay for it. We went over this several times (as he kept telling me I had to pay for it, or return it at my own expense).
He finally got a manager on the phone who agreed they would send me a return sticker which would pay for the shipping of the item. The only thing I have EVER received from RD (aside from the unordered book) are letters from their Collections department stating, You have now received prior PAST DUE NOTICES concerning the SELECT EDITIONS shipment which you ordered and yet we have not received any payment or communication from you regarding this matter. A statement I find extremely infuriating when they NEVER PUT THEIR PHONE NUMBER on any of their documents!!!!! I am furious!
They have sent me to the Collections department according to the document I received and naturally provided no way to contact them as a company directly by phone or email. If this shows up on my credit there will be hell to pay.
Reviewed July 15, 2008
To whom it may concern you have made a mistake you keep asking me for a bill of ten dollars for asubscription that you say i ordered i am so sorry sir or mam i didnt order this and i am writing you to tell you this although i think your magazaine is great i do not wish to subscribe please take me off your list i never received any magazines nor do i want to at this time so i do not think that i should have to pay for this since i have yet to recieve a magazine or even if i were still i did not order it please respond a.s.a.p.
Reviewed July 11, 2008
I ordered Readers Digest last year and apparently it expired in March, but they kept sending articles for the next 3 months and sent me several bills for subscription renewal for $13.98. There was no phone contact info on the bill, only a link to a website to pay for the renewal fee.
I called the number posted here for Readers Digest customer service and told her I was out of town and just saw the bills, I don't want to renew and I also didn't want the articles they sent me. She cancelled the bill and my subscription, told me I could keep the articles (didn't have to return them) and assured me it would not be submitted to a collection agency.
Reviewed July 9, 2008
I keep getting a bill for a subscription i did not order. i have emailed them sent the bill back and told them of the mistake and they keep sending the bill.
Reviewed July 7, 2008
With no previous communication with this company, I received a Reminder Bill that my subscription was overdue in the amount of $10.50. I have never read this magazine, do not intend to, and don't understand why I'm being billed. I've never ordered anything from them in my life.
My credit may be affected if they send this to collection.
Reviewed July 7, 2008
I quit the Readers' Digest over a year ago. I went through several hoops to so inform you at that time. Yet, I still am receiving the magazine and from time to time a bill which I don't intend to pay. Please straighten out your records and quit bugging me.
Reviewed July 6, 2008
I Have received 4 Reminder notices for my subscription due. I mailed on March 08, 2008 in the amount of $10.00 on check #2249, it was cashed on March 17, 2008. I have wasted 3 stamps telling them and are still receiving notices. They just ignore any written correspondence sent to them.
Reviewed July 2, 2008
I have been a RD customer since 1949 and have rec'd the magazine both at home and sent it as gifts to kids and grandkids. Many years ago, I also ordered the condensed books but stopped ordering them when they became so expensive. Also, I can buy them at the library stores for a quarter each. So why would I order them and pay 27.00 for them???? Well, I wouldn't! More importantly, I didn't.
They have billed me for months for 27.44 for a book I never ordered and never rec'd. Then, last week I rec'd another book. I immediately returned it unopened and marked 'Never ordered, not accepted'. Now, I have rec'd another bill adding 30.94 to the bill which now totals $58.38! I will never pay them a dime! I do not owe this money.
I won't ever take any of their books but I will continue the monthly magazine. I do still enjoy that and only once did they double bill me but I was finally able to get that straightened out. I no longer order gift subscriptions however because they always mess those up!! I wonder who does their hiring these days. The don't seem to have competent people working for them!!! Can you help me get this straightened out? They are threatening my credit and I have always protected my credit. It is my honor. Many thanks
Reviewed June 25, 2008
Bill sent from Reader's Digest,did not order a subscription,did not receive magazine.It comes over and over again.
Reviewed June 25, 2008
UPDATE: Thanks to this forum, I was able to get a phone number so that I could complain to a person and hopefully turn OFF the books and bills coming to my house. They did have to transfer me, however. Thank you for your help! Hope they stop!
Reviewed June 25, 2008
I'm getting a bill that I didn't sign-up for an would like to get my name off your mailing list.
Reviewed June 24, 2008
I have never ordered anything from Reader's Digest in last four Months.
I cannot Contact them by phone because
they donot have any tollfree contact
phone. By the shear size of the company I do not see any phone or
customer service number.
I do not know what to do
Reviewed June 24, 2008
I entered a contest that cleary stated no purchase necessary. Before I knew it CD's were being shipped to my home quickly followed by bill. All CD's were returned but the bills continued to come, for months. After visiting your web site my husband made a call to their customer service number listed on the site. We were told the account is now cleared. It will be interesting to see if the bills stop.
Reviewed June 23, 2008
I was given a one-year gift subscription to Reader's Digest magazine for Christmas, 2006. I did not read the magazine as I don't like it. I let it expire when it ran out the end of 2007. They continued to send the magazine and billed me for it and I kept sending it back as return to sender.
Finally I sent them an invoice with a note that I didn't subscribe to the magazine and I didn't want it nor was I paying for it. The magazines stopped coming but they are continuing to invoice me on a monthly basis with ever more intimidating statements like This account is gravely overdue. The facts are: 1. We dispatched three issues of your subscription to you . 2. Despite reminders, this account remains unpaid. ETC. The subscription was for one year and I did not request the three issues they sent to me this year. I am not going to pay them anything. They make it impossible to contact them by phone or email.
So far they have not done anything to damage my credit but if they do, I would want to sue them for a substatntial amount of money.
Reviewed June 22, 2008
Readers Digest is obviously a master in the subscription scam process as witnessed by my latest receipt of one of their magazines, which I had not ordered, with an attached invoice for $17.98. They informed me, "Recently we wrote to remind you that your Reader's Digest subscription would continue under our Continuous Renewal Service unless we heard from you otherwise. We are glad you have decided to continue your description. As promised, we have sent the attached bill that reflects your guaranteed Preferred Subscriber Discount of 62% off the annual cover price."
This is a fraud. I received junk mail from Reader's Digest at least a couple of times a month, which I do not open and throw in the trash. Obviously one of these was an offer for me to respond "otherwise." I contend respond "otherwise." I contend that this offer to "opt out" is unethical, deceitful and intimidating. Their invoice includes no telephone number for contacting them, however on the reverse side are features of their Continuous Renewal Service, which states: No Obligation To Review If you decide that you dont want to renew your subscription , for any reason, just write cancel on the bill and return it.? Well, thats exactly what I have done. Somebody needs to put a stop to their intimidating and unethical marketing approach.
Reviewed June 21, 2008
I thought I was just getting a free issue in the mail to advertize the magazine since I was a previous subscriber years ago. I thought they wanted me back. A few days after the magazine came...so did a bill. I went to check on the website they listed about what was going on. The website was a fake.
Right now, I justed started to contact them. I am also looking for a nw job and its taking my time from that.It has caused me stress because now I have to make sure my name is clear when I apply for some Security Jobs that require good clean records.
Reviewed June 21, 2008
Had a magazine subscription with them, they sent a notice that it would soon run out. If I wanted to renew to send in the renewal notice to continue my subscription. I did not want to renew so I did NOT renew with them, but I have now been getting bills for a magazine I have not ordered. They sent a bill recently that stated that I had consented to an automatic renewal, NO WAY that I did that. Years ago I had a subscription with them and they never did this kind of scam. If you chose to let your subscription run out that would be the end of it. What kind of scam are they running. Who ever is running this company is ruining it. I have never had any other magazine company do this. What they are doing is not legal.I will not send them any money, I did not order any thing.
Reviewed June 20, 2008
My father is 88 years old and they keep sending him invoices for the subscription he never ordered, now they threaten legal action and i told him let them come after you!
Reviewed June 20, 2008
Reader's Digest kept sending a bill. Eventually my husband paid it. But we only got a few issues for the year. The next year I tried to tell them I didn't want it anymore. I moved. They found me and continued to send me a bill. After several months my husband sent money. Again we only received a few issues. This time around I have tried everything to get it stopped. Even email there customers service. They stated they received my email but then nothing. I don't want it. Never wanted it. It wouldn't have been so bad had we received the issues once we actually paid for it. My husband I guess is afraid they will send it to a collection service since they are now sending the issues. Infact they never miss an issue while they are trying to get you to pay. Once you pay then you get maybe every other one.
Reviewed June 19, 2008
I have a subscription to the Readers Digest magazine paid up to June of 2011. Sales people are constantly calling my house 2-3 times a week to get me to extend my subscription. The sales people have been asked time and time again to not call, but the request is not honored.
Reviewed June 18, 2008
i ordered one cd and have been sent many more. I DO NOT WANT ANY MORE SENT TO ME. I have returned all but the elvis presley cd. Which i will be happy to pay for. The other cd boxes have been sent back return to sender
NOW THEY ARE SENDING ME A BILL FOR OVER 4 HUNDRED DOLLARS. And are wanting to send the bill to collection. I have been more than nice to send the items back with responses to please send no more. jUST BECAUSE I ORDER ONE THING DOES NOT MEAN I WANT THEM TO KEEP SENDING ME ANYTHING ELSE AND THEN TRYING TO GHARGE ME FOR IT. Of course there is no phone number to try and caLL THEM TO FIX THE PROBLEM. Iam not paying for something i do not order for to that i sent back return to sender when i got it.
I am also filing a complaint with the better business bureau. I will never recommend any one ever deal with readers digest again. I will however start telling every one of the horrible trouble i have with readers digest. I am so disappointed with this company, for the lack of communication as in no phone number to contact them.
Reviewed June 17, 2008
I am all of a sudden getting an invoice for Reader's Digest. I believe I have already paid for the subscription, and when I got this invoice I attempted to call them to clarify this invoice. I cannot find a phone number for them. This is very irritating.
Reviewed June 15, 2008
I, too, have received unsolicited books (2) before receiving a bill. nothing had a phone number on it, or any way to contact the organization. Just a place to make payment (once the second book arrived). This is ridiculous
Reviewed June 13, 2008
I received a renewal in February 2008 stating "this account is gravely overdue" when I never renewed my subscription. In March 2008 I received another invoice stating "this is my last opportunity to pay to avoid unecessary expense, we strongly urge you to Mail Your Payment Today. There was no phone number to contact someone to explain the situation. In order to avoid any negative impact on my credit I paid the invoice in March 2008 and never received any issues.
Reviewed June 13, 2008
They continue to send be delinqent bills saying I owe for a magazine I never ordered.I do not want my credit in shambles for something I never ordered. Please help. I'm tired of there harassing and scare tactics. I cannot even contact them for there's no number on these bills. If they were a reputable magazine distributor you would think there would be a phone number. Apparently they don't want to talk to you-just scare you into paying for something you NEVER ORDERED.
Reviewed June 13, 2008
They continue to send be delinqent bills saying I owe for a magazine I never ordered.I do not want my credit in shambles for something I never ordered. Please help. I'm tired of there harassing and scare tactics. I cannot even contact them for there's no number on these bills.
If they were a reputable magazine distributor you would think there would be a phone number. Apparently they don't want to talk to you-just scare you into paying for something you NEVER ORDERED. It's stressful for me to think that they could ruin my credit by putting this in a delinquent file after trying to rebuild my life.
Reviewed June 12, 2008
I have never requested Readers Digest. My home is in Canada and the US Post office does not forward magazines, ergo, I would never have ordered it.
Reviewed June 12, 2008
Sent me readers digest and invoice i did not order...i returned the book
may be put as past due on my credit rating
Reviewed June 10, 2008
They do not have a telephone number on the bills.
Reviewed June 10, 2008
I am being billed for a book that I did not order. I don't subscribe to Readers Digest, so I don't know how they got my name. I am going to try to send it back. We'll see how it goes from there.
Reviewed June 10, 2008
My daughter received a Reader's Digest Sweepstakes check in the amount of #3,1000.00, so she took it to the credit union and deposited it, then a couple of days later began to spend it assuming it was a good check as did the drive up teller. On April 17, 2008, a letter was sent to me at my daughter's address saying the check was uncollectible, and since I had another account in the bank and was also on her savings, the money was transferred from my account to cover this check, leaving me in a mess because I had just returned from a 2 year Church service mission and had no extra funds. I have visited the credit union and they tell me this happens all the time. What are my options to get any of this money back?
Reviewed June 10, 2008
RD sent a household items book and a seperate invoice for something I didn't order or even want. They probaly got my information from a internet sweepstakes ad to win a free car. I checked the account details that was on the invoice online and there was a second order for some other book also. Now I have to waste my time fixing the problem. They are trying to charge me 41.13USD. $17.60 first installment. I am going to throw away this book and the invoice.
Potential credit damagage from nonpayment. Any credit impact would have serious impact to my financial situation
Reviewed June 10, 2008
I am still getting bills for a book I sent back and also sent two checks to pay for. I have also sent numerous requests to be taken off thier mailing list and continue to get the mail. I don't know how to stop getting stuff. I absolutely REFUSE to send another payment for this.
Reviewed June 6, 2008
Keep billing for magazine subscription, that was not ordered. wrote cancelled several times.
Reviewed June 5, 2008
I continually get bills for Reader's Digest. I sent a check on March 1, 2008 and my check was paid for by my bank on 3/17/2008. I will not pay for this magazine a second time. How do I stop the bills from coming?
Reviewed May 29, 2008
I've requested several times for them to TAKE ME OFF THERE MAILING LIST since the 1st day, I returned their item to the post office in return the post office gave me a receipt of this action in which it cost more than the item. I've returned every envelope they send, stating return to sender and again requesting for them To take me off their mailing list and now there billing me with a past due bill of $10.00. The bill has no phone number so again I'm gonna have to write another letter stating I have'nt got there item and to take me off their MAILING LIST...HELP I'm not an ATM Machine to support their flaw so I can Protect my name. This has got to stop!
Their costing amounts money and stress I'm not excepting any items at all and I have been returned all and any envelopes to post office.
Reviewed May 28, 2008
account#0662703438 I never renewed this subscription, so I would appreciate it if [they] would stop sending me bills and threatening notes. Thank you -
Reviewed May 27, 2008
Last week I received the most disturbing, dishonest, deceitful, fraudulent, and shocking solicitation I have ever received in my life. And what is most shocking is that it came from Reader's Digest. Quick background - several years ago, I bought a subscription + gift subscription of Reader's Digest for myself and my mother. It was a one or two year subscription, paid through January 2008. All throughout 2007, I received multiple letters of solicitation from RD, each asking me to renew my subscription and gift subscription. Each solicitation contained an envellope or something to mail back and take action. I read the first few solicitations and then started to ignore them, knowing that my subscription ran out in January 2008.
But then, in a letter dated 5/6/08, in a solicitation from Steve Mikulak, Billing Manager, I received a deceitful letter. In very large, boldface, all caps, it said: "READER'S DIGEST BILLING OFFICE OVERDUE ACCOUNT. Attention Mrs Jill....Imagine your happiness if a store delivered a gift to you from a friend. And imagine the embarrassment if the next day, you were asked to return the gift because your friend never paid for it! That's an imaginary situation - but this one is real: Last year, you ordered READER'S DIGEST gift subscription(s) for the people listed below and never paid for them. I cannot understand why you would order a gift and then not pay for it. Please pay your bill now. Signed: Steve Mikulak, Billing Manager. P.S. Please be sure to return the enclosed bill with your check so that we can properly credit your account. Reader's Digest Holiday Gift List. Mrs. Jill.... 0-644334443. Nana-Poppy Troper 0659148324"
Now of course, I was shocked. Was my mind playing tricks on me? Did I, as the letter demanded, order a gift and then not pay for it? I had stopped receiving Reader's Digest months ago, but was my mom still getting it? I was embarrassed to ask her. I called [their] customer service. The supervisor on the phone said that sometime in 2007, I received an "auto-renew" notice. An "auto-renew" notice? You mean, after the half dozen or so attempts to try to get me to renew the subscriptions legitimately, RD sent an auto-renewal in disguise? Well, yes, you did.
But then, surely, I would have been receiving Reader's Digest, right? Well, no, explained the supervisor. You see, my account was paid in full through January 2008, but since I didn't pay anything on the auto-renew, Reader's Digest put my account on "suspension" and didn't send any issues - to either me or my mom. Huh? Then what was that business about the tricky letter, saying that I'd ordered a gift subscription but didn't pay for it? Well, no worries, said the supervisor. They would cancel my subscription...
What I'd like to know is how many elderly, honest, trusting people did the schemers at Reader's Digest fool with this trick? Are you kidding me? I have mentioned this story to friends and relatives, and they are shocked that an American company that had decades worth of a good brand would pull such a "gotcha" capitalism stunt - worthy of Nigerian bankers and internet pharmaceutical solicitations. So I repeat, SHAME ON YOU, Reader's Digest.
Reviewed May 27, 2008
charles dean collection manager keeps sending me a bill for select editions book that i did not order. the amount is 27.00. my credit is great and i dont want this to change it. but i will not pay this 27.00.
Reviewed May 25, 2008
Our magazine subscription ran out and we did not renew but the bills just keep right on coming. There is no phone number for us to call so we do not know where to call and cancel.
This has been going on for months and I am sick of it. We will never order Readers Digest again in our lifetime.
Reviewed May 22, 2008
This is the second time in 1 month that I received a book from Reader's Digest. I found their number on your website. The individual I finally spoke with told me I ordered the books from the internet. I explained that I certainly did not. I don't want the books, I did not order the books and I will not pay them to send them back. He said he has deleted my account (which I never had) and that I will not be billed. He asked if he could do anything else for me. I simply said " do not send my anything....ever." I hope this has been remedied.
Reviewed May 22, 2008
Because of an operation and intense hospital care I negeleted to pay my bill on time. I do not want my issues to cease. I am sending a check in today May 22 for my subscription and my son's gift. There should be a telephone # to call if there is a need to contact. It would improve correspondence when necessary. Just don't want my credit to be messed up because of my delay in paying this bell. THANK YOU!
Reviewed May 22, 2008
I did not resubscribe to the readers digest and now am getting billed. i do not like the issue of having to renew within less than 6 mos. of a new subscription so i choose not to receive this magazine anymore. i wish to be taken off your list and to not receive anymore issues or bills. when and if i ever wish to receive this magazine i will do so myself not you telling me to.
Reviewed May 22, 2008
Received two different bills now in the amount of $10.00 each as a subscription renewal. Something which I have never ordered or intended to ever order. They keep sending harassing renewal reminder notices.
Reviewed May 21, 2008
they sent me a bill for $46.16 for a book i never ordered nor did i ever recieve. i spent a great deal of time and minutes on my cell phone to get their number which is not listed on their bill or website. after almost one hour of wasted minutes on my cell phone, i have to now wait for a return label, and since i live in an apartment, this package has to be picked up at my local post office which is all the way on the other side of town. then i was told that during a 30 day period following the return of the book, i have to keep contacting them until they recieve, locate, and process the return, to credit my account(which i never opened in the first place)and show a zero balance. what did i do to deserve this? I finally found their number on this site... go figure.
chargable minutes on my cell phone, time, gas to drive to post office, further wasted chargable minutes on cell phone due to follow up contacting.
Reviewed May 19, 2008
I rec'd a free book in mail that I didn't order and now I'm getting bills for $41.68.
I did not order this and I don't want any more books or bills.
Reviewed May 19, 2008
I have been receiving a bill for a renewal to Reader's Digest. Having decided that I wasn't really reading it, I chose to le the subscription expire last September or October. So for 9 months I have been receiving increasingly nasty 'notices' that I have not paid this bill. Since I did not request the magazine and have not received it in this interum, I do not consider it any more than harrassment.
There is no phone # to call to try to resolve this.
Reviewed May 17, 2008
I have received Reader's Digest for years, but the last couple of years have been a nightmare. I get a yearly subscription and always pay in Dec. or Jan. for the year. But just like clockwork I get at least two more bills attached to the book saying I'm past due on my bill! I took a copy of the check they cashed, and sent a copy of the statement.
That's not all! Now they have sent out a past due bill for a subscription for Mind Stretchers Blue (a crossword book) that they said I ordered! They are demanding I pay by May 27, 2008 I DID NOT ORDER! Something needs to be done with this outfit! There was a e-mail address on the bill but no phone number! So I sent them my opinion of what I thought and told them to cancel my account and contact me as soon as possible - we'll see.
Reviewed May 13, 2008
I had been a customer of Readers Digest for over 50 years, purchasing Condensed Books since their inception along with occasional music and the magazine. In 2007 I decided to cancel the condensed books because of the cost and the realization that they have no value and in December of 2007 when the magazine was due for renewal I also canceled because of the cost and both ceased arriving. After a few letters from Readers Digest requesting me to renew, the notices were discarded in the wastebasket. Today I received a notice that I opened and discovered a past due invoice stating previous attempts to collect were ignored and showing an amount owed of $29.98, overdue by 8 months and immediate payment by May 24, 2008. I assumed, since I was no longer receiving the books or the magazine that no further action should be required on my part. I wonder what part of no these people don't understand?
I just don't appreciate receiving an overdue bill for something I never received or desired. I like to keep my credit rating in good shape, and I consider this very poor business practice, and I think it borders on harrassment.
Reviewed May 12, 2008
I am constantly billed for a subscription to Reader's Digest that I did not sign up for. They call it automatic renewal. I read RD for years, but will never subscribe again due to this practice. They do not provide a phone number to call. How can I rectify this situation?
Reviewed May 10, 2008
I read your complaints about individuals receiving bills for Readers Digest that they did not order. I received one this Friday May 9,08 and I never did order. I called them today Saturday and I just wanted you to know that they say they did cancel. So we will see.
Reviewed May 9, 2008
On 5/9/08 I recieved a BILL from Reader's Digest. I have never asked for a subscription. When I called customer service all the person wanted to do was ask me questions. Very frustrated I gave my name, address and told him I never asked for the magazine and to cancel the subscription.
Reviewed May 8, 2008
I paid for a book, The Scarlet Pimpernel in January 2008, $29.56, they cashed the check in February. Now I keep getting bills and nasty letters about the bill. I have written several times, have sent front and back copies of the check, but to no avail. They act like they are not to be questioned, yet they won't even publish a phone number.
None, yet. I threatened them with legal action concerning harassment and today I got a letter from one Charles, who claims to be the Manager, Collections Department, but again, no phone number. I need help on this one. I even cancelled all my dealings with them, I wonder if they will acknowledge that.
Reviewed May 8, 2008
I recieved my mail today, only to find a bill from EVERYDAY WITH RACHEAL RAY which is from reader's digest.
I did notorder this nor intend to pay for it. I am disabled and live on a very limited budget. I hate it when the BIG GUYS pray on the little guy.
Reviewed May 7, 2008
I have to say that I liked reading their magazine(past tense). However, I just received a lovely FINAL REMINDER for payment on an account of which I had supposedly agreed to (and is now 3 months delinquent...and those past billings had been IGNORED by me).
I always pay my bills!!!!!
Reviewed May 7, 2008
got a bill in my e-mail and at my house for 10.00 for subscription i have never purchased or recieved want this to stop
Reviewed April 29, 2008
I recieved a check in the mail worth 2,950.00 stating I had won the lottery; I called the number on the letter and this man told me to cash the check, and 1,900 would go toward taxes, to call him and he would tell me where to send the money for taxes. I know this is fraud, what should I do? Should I hold on to the check and send it to you or wha? Things like this should stop, how do we stop this?
No damage done yet, because I had done the right thing and contacted you.
Reviewed April 28, 2008
On April 28, 2008, I received a bill for $10.00 from Readers Digest for a 12 issue subscription. I have never ordered or subscribed to Readers Digest Magazine. There is no telephone number on the statement, just the PO Box number to send a payment. I looked online for a telephone number. I called the number several times and received a message about high call volumns and to try later, then a automatic disconnect. Any help would be appreciated. Obviously, this is some sort of scam to con good people out of money.
I do not plan on paying this bill, however; I do not want my credit to get screwed up either.
Reviewed April 25, 2008
Amount due &19.98 I did not renew this time and cannot seem to get this bill to be stopped. I would appreciate your assistance.
Reviewed April 23, 2008
I have received renewal notices of which I declined to renew. My subscription ran out last December 07, which was a gift in the first place. This past Monday, I received a Final Reminder and notice of Delinquent and previous attempts to collect were ignored by me? I did not sign an agreement for continuous renewal service and have not been told I needed to tell them to stop the subscription of the magazine?
They tell me I am three months late and the amount is $13.98. In December, to renew, the whole year was $10.00? I have tried to contact them, but to no avail and I have very good credit, but don't want this to blemish my credit rating? RD also indicates I have received advanced copies on my new term, but only two issues showed up and but now have stopped. There is some real serious problems with this outfit Reader's Digest. I am afraid if I pay the amount due, they will restart the subscrption which I do not want? What will it take to get through to this outfit?
Reviewed April 22, 2008
we did not order any books yet we got a package with no bill telephone # or why they were sending us the books. well a week later we rec. a bill for $27 I was furious and saw this site. found a nymber to call and resolved it immediately.
Reviewed April 22, 2008
4/21/08 Received a bill of $27.16 payable by May 07, 2008 to Reader's Digest. Called the 800 spoke with Anna. She indicated that sometime in Feb 2008 they sent me a gift book and they never heard from me so they decided that I wanted to subscribe to their book club. Anna said that I would be pleased with the book Blood River and to send the $.
After a long conversation, once I get the book I have to refuse shipment and once they get the book back then they will cancel the bill. I too was given an account number and never initiated any contact with this company. Very frustrating scam. Now I have to hope that I do receive a non ordered book to send it back in hopes to cancel this bogus bill.
Reviewed April 21, 2008
Subcribed Reader Digiset for one year 2007. I am not recieve my subcription properly.. From Dec 2007 to April 2007. copies not received to my address.
Reviewed April 16, 2008
I just received in the mail today a BILL in the amount of $26.49 for something from RD called Select Editions...Volume2-08 Bad Blood. I'm sure it's some condensed book....yet one that I NEVER received! Since there's no phone number to call on the bill, I get online and am able to check my 'account'...odd since I know I certainly did not OPEN an account for this book club whatever it is.
My account online said that I had ordered one book and another one had recently been shipped. I have NO books to show for this bill and they say my account is PAST DUE! This is SO illegal! Those of us that have been scammed by RD should get together and file a major lawsuit with them! How can they do this legally? How can they sign you up for something without your consent, bill you for it, and you have received NOTHING???? This is a SCAM. I am currently receiving the RD magazine in the mail but you can bet your life that I'll never renew with them again!
Reviewed April 15, 2008
Readers digest sent a book we did not order .they did not put a bill in the packadge.we had not ordered so naturally we thought a free book had arrived ,that we had not ordered. about a week later a bill arrived. we are not paying this bill .if they want it back they will have to instruct us and pay for the return.
We are old and live on social security,we cannot afford to pay for this book we had not ordered in the first place.
Reviewed April 9, 2008
Reader's Digest (hereafter 'RD') sent me a book of short stories-unsolicited-in February of this year (2008). I imagined that it was a bonus or promotion that I received as part of the subscription my father bought for me as a Christmas gift. I discarded the book (as an educator I receive many books unsolicited which I generally donate to charity). Six weeks later, I was sent a bill in the amount of $27.61 for this book.
Most bizarre, this bill included an account number. I have never entered into any kind of contract, agreement or covenant with RD. I have never sent them an order form or letter. They never received a single piece of correspondence from me until I sent an email to their customer service department (linked to the main RD website) asking for the bill and the account to be cancelled. I am awaiting a response.
Reviewed April 6, 2008
So far they have not sent this to collections or damaged my credit, but I want to resolve this before that happens!
Reviewed April 5, 2008
I ordered a subscription for $10.00 and paid it. Kept sending me a past due notice. Now they sent me a book that said free gift, now I'm getting a bill for $27.12. I read the complaints about Readers Digest doing the same thing to others, so I'm reporting this before it gets out of hand.
Reviewed April 3, 2008
I'm afraid of an unpaid bill getting reported to a credit bureau. This plain is not right and is criminal.
Reader's Digest Company Information
- Company Name:
- Reader's Digest
- Website:
- www.rd.com