Life Line Screening Reviews

I didn't use the service within a year. I have paid monthly 15 times and decided to cancel, lost all the money. It's in the fine print I guess. They still tried to have me do another screen. The last 4 months payments would go towards it. I'd just have to pay the rest out of my pocket after losing a year's worth of payments. If you don't need to make payments then this can't happen to you and otherwise I have had no issues. Like she said they are a business.

I did a Life Line screening on August 29, 2025 in Oceanside, CA. The appointment was easy to make and they were very friendly and prompt at the screening. Getting the results was a problem. I was told 10 days to 2 weeks and I would receive my results. Three weeks went by without results, so I called them. They apologized and said they were having communication issues. Several days later, I received my results via email and USPS. The results had my name and address on them, but the data on the report said I was 5 feet 10 inches and weight of 240 pounds with a waist measurement of 52 inches. I am 5 feet 3 inches and weigh 140 pounds. This clearly wasn’t my data.

This company has terrible customer service. They have fraudulently charged my account $20 a month stating I signed up for a membership. After numerous calls and no return phone calls, I was told they had to contact their IT department to listen to the call where I signed up. This was Sept 9th with several calls and no resolution.

Everyone was polite, very busy. My only gripe was taken back to perform 2 tests at once and techs seemed confused who I was on their IPads. There was another patient there on bed across from me. This is first time they having 2 people back there I remember. After test was finished, I laid there awhile still hooked up, wondering why doesn't she take the pressure cuffs off so I can get off the table. Probably recording the results. I had to ask if I was finished with the testing for the day too. Didn't offer to tell me, they usually will. Today my temples are sore, maybe from lying down so long on the table, not sure. I think they are taking too many people for the day, I hope I get the right results. Great location at the hotel, Holiday Inn. They also charge $19 over what the flyer says. Didn't do that years ago.

They want to upsell you to pay for more tests at check in-And again during the exams. They told me they noticed a thyroid issue, so I paid $60 to do the test (on top of the original charges), and now they will not release the online test results without me paying another $15. That was NOT disclosed at the time of the original charge for this test. Who can I talk to there to get the online results released to my primary doctor?

The screening was a great experience. It's just the results. They are supposed to take 10 days but I've been waiting 3.5 weeks for them. I finally reached out via chat, and asked about how long it would take. The person on the other side of the chat reiterated 10 days. I said it had been well over three weeks and I was worried that maybe my results were lost or something. The chat person said they were working hard with a portal issue, and then hung up saying, "Goodbye." Now I'm not sure what the issue is nor if I'll ever get the results. It would have been great had they reached out to me of their own accord, or even engaged with me via chat to answer follow up questions rather than just hanging up. Not sure what to make of everything or even if I'll get my results.

Their website says they post results in 10 days. It's been 24 days now and no results. I've been on the phone with them several times and they say that it's 'an IT issue'. An IT issue for over a month??? I called them on Wednesday Sept 10, she assured me that she would call back the next day with more details - no call. No call on Friday either. They called on Monday to tell me the exact same thing - it's an IT issue. This isn't acceptable. Also, if it's an IT issue, who's to say that they haven't mixed up my results with someone else's? How can I trust them now when the company is so poorly managed. Ok, so, it's an IT issue but that's not my fault and they need to fix it faster than this.

I made an appointment for one of their screenings on 8/13/2025 @ 1:10 PM. I arrive 15 minutes before to check in. At 1:10 PM, a guy just walked in the testing area and the technician who checked me in seemed to know the guy as they were familiar to each other, and she just lead the guy into the testing cubicle. Around 1:35 PM, the guy was done and the Technician came out announcing another individual to come in, a guy who arrived after me, so obviously, I complained and the technician took me in. She rushed through the test and then called another technician to conduct the second test. The other technician kept asking the checking technician how to perform the test. All in all, a bad experience after spending $180 on 2 tests. To me, this is a scam!

I was not offered a screening for Osteoporosis even though I was told it would be included at the time of my initial registration. I was also not informed there was an additional $19 screening fee. When I rescheduled my initial appointment I was assigned a different Priority Code by the company that did not include the Osteoporosis screening.

I had purchased a screening from Lifeline but that same day I ended up going to the hospital and no longer need their service. I requested a refund and was told there are no refunds and that I’d get a gift card. I stated to customer service that I no longer needed this service and they told me to donate it to a family member or friend. Additionally, it took 4 calls, all with holds of over 12 mins, before someone actually answered the phone. Don’t do this without reading the fine print!

Cons: I went in without knowing that I was supposed to prep before hand. They let me test anyway. The people and testing were good until the end when I asked what is included in the price. When I found out that I used up my initial cost and any tests after the tests done that day it would cost me extra. I told them that I have insurance and I will cancel now. They made it impossible for me to cancel with their sales techniques on that day. I'm trying to cancel now, 11 months later without using their service since. They don't have a cancel option on their website. I've been on the phone for 13 minutes before getting an operator that has to transfer me to membership.

I have no issues with the screening. I've done it twice. What I HATE is that they are calling 4-5 times a month bugging me to get tested. STOP IT!! I've asked them to stop but they keep up the calls. That alone angers me enough to stop using their services.

I have been to Life line screening five times now but this last time I'm very skeptical and it's not cheap. It's $150 and I brought my pack a day smoking boyfriend for the second time. This time we both have the same results. Mild plaque in the artery. I don't smoke. Never have so the results to me are sketchy. He had mild three years ago. Nothing's changed since smoking for 35 years so that was enough for me. Won't be going back. I've spent enough money on their sketchy screenings.

Lifeline Screening is a great service; however, it will not be accurate in some tests results. If a Patient needs accurate tests results for a day, please go to your physician. My husband had a medical episode and was diagnosed with an abnormal heartbeat. He now has to wear a Pacemaker. I felt the Abnormal heartbeat would have been shown in the Ultrasound that Lifeline Screening does, for an extra cost. Save your life and your money by getting an accurate checkup.

PEOPLE BEWARE!! I WILL NEVER USE THIS COMPANY AGAIN! I saw Life Line Screening on July 1. I paid my $257 (and have the receipt) for screening. That part was good. But they charged my debit card an additional $216 for no reason. I have been trying to get a refund for over two weeks now. (numerous phone calls an numerous emails). Laresha did well trying to help but her hands are tied. Miranda was supposed to call me but has not. For some reason they refuse to refund that extra charge and are not explaining why. So I am just saying watch them closely so they won't rip you off like they did me!!

I used their services in 2024 as a one time trial. I now have a recurring charge as a "member" which I never signed up for. I called them and told them I did not sign up for a renewal, they told me they sent me an email 30 days ago that said I could cancel. I brought up all their emails and out of the 5 emails I had from them there was no 30 day cancellation email. I told them to cancel me. Which they claimed they did, but they told they would not refund. I asked if I could schedule since I paid and would not get a refund. She told me that was not an option. So now I don’t know if they even really cancelled me. I disputed the charge either way my bank.

Horrible company, pls ignore reviews written by employees. Humiliating non private exam performed in school hall. Wanted verification of doctor's diagnosis and they completely missed it. I was probably the youngest in room (40 yrs old) and no privacy (Portland, OR), gawped at by people waiting. Now they haunt me with multiple marketing mailings despite request to stop. Don't do it, go to a real doctor.

We heard about Life Line Screening many years ago, and we have gone annually because we trust very much what they do. Both my husband and I have had abdominal screening for abdominal aneurysm. That is how we discovered years ago that my husband had one, and he had successful surgery for it. We have also had carotid artery screening, and we are happy to say we are in the normal range. Additionally, we have had bilateral screening where they hooked our ankles to see whether the blood was flowing properly, and everything has come back normal.

I haven't been to a doctor in ages, so I decided to get a preventative screening done by Life Line Screening. I did the basic package that costs $150. It was a really good price for what they did and for the information. I also got the printing of the results. The process was quick. I didn't have to wait long before they called me and went to a couple of different people. When they were doing a test to read my aorta, the lady was having a hard time doing it. Then, a male staff member came in, played around with the machine, and finally figured out that I had a 4.8. enlarged aorta, which they said I didn't have to panic about.

I used their services in 2024 as a one time trial. I now have a recurring charge as a "member" which I never signed up for. Be aware of shady practices. I did not sign up for a membership and they shouldn't charge people's cards without services being used.

Life Line was very good. I had a screening done by a real doctor, but he just wants to keep putting me on medication. And that was my second opinion, Life Line. What my doctor had was correct. And then I just went through a bunch of tests for the last two months.

My neighbor went to Life Line Screening and found out that her carotid artery was 99% blocked, so that made me wanna go. The screening process was very good. They made me comfortable. It took 20 minutes to half an hour, not very long at all. Others just should do it just because you never know. Like my friend who went on a whim. Well, she was thinking of a friend that we used to work with many years ago. She retired in April, and in May, she had a stroke and an aneurysm. It was in a nursing home for the rest of the time. So, that's why it doesn't hurt to do it.

I’ve been getting screenings done by Life Line for years. The screening process was very efficient. There were no hang-ups, everybody was courteous, and it went well and timely. I had a couple of screenings done, including the carotid artery, the aorta, and then the peripheral and the leg. I like that they give a color diagram showing the stage of the condition. However, it said I had an aneurysm, and that’s not correct.

I've been going to Life Line for a couple of years. They're wonderful people. I could not ask for better. I had the AAA, so I had the arterial scan from carotid to abdominal, the coronary artery disease, and the blood tests—the C-reactive protein, the cholesterol, and triglyceride and all that arterial stuff. The results are accurate and they're fabulous in terms of cost too. They're the best deal on the market.

I turned 65 this year. I have a naturopath doctor and their philosophy is to adjust your health as you need to but you do it through diet and lifestyle. They treat me on the outside and so to be aware of any circumstances that are internal, I had to go through some other process. That’s why I chose to do a Life Line screening.

I've gone to Life Line Screening a few times in my life. The techs do their job, and I get a report on everything that they performed. The last time I went the results were accurate except my waist screening and my blood pressure was out of sight, and I kind of panicked. So, my doctor is sending me to another doctor to check what’s going on.

The people at Life Line were polite. The screening process was very quick. I would go from station to station and was in and out. I felt comfortable with the people. They seemed professional. I found the screening results helpful. I would tell anyone who needed a second opinion about their health conditions, they should give Life Line a try.

I had a good experience with Life Line Screening and have told a couple of my friends about them. The greeter was especially very nice .I got most of the examinations and the results were good.

I feel like the screenings are important. On the day I went- last August in Ocean City, I had a crew member who looked like she wanted to be anywhere but there. Rude, checking her cell phone, just all around bad vibe, lousy people skills. Again, I do think some of these screenings are of importance, it is the nurses they ship in for a day or two that need better vetting.

Life Line Screening was great. Everybody was very nice and wonderful. You couldn't ask for better people to help you.

Life Line Screening was about what I expected. I had five tests that are not a serious conflict, but I had that same scan done in the hospital a couple of years ago. Anyway, they didn't detect anything, and Lifeline's scan did. It's a minor thing. So what I do is send the physician’s copy to the Medicare doctor.

This is my 3rd year, so I was quite familiar with the whole process of Life Line Screening. I got a thing in the mail saying that they were gonna be in town so I called and set up the appointment.

I was scheduled as the last person of the day at the local Clarion Inn here in my town. When I got there, they were closing up the shop. I was ignored by everyone and I had to get someone's attention. The girl was rude. I told her I had an appointment and showed her my reservation time. She said sorry, but they were done. I was miffed and confounded. I contacted Life Line personally and shared by dilemma, the contact person spoke personally to the "nurse" or whatever this individual was and heard her say sorry but they didn't see this reservation, and they were done.

I had the screening done because it was endorsed by the Air Force. I’m an Air Force veteran and have good friends at the Pentagon. The issue is, they sent me a 10-page report, most of it wasn't a problem, but there were one or two items that were. On page nine, the EKG information had my name at the top, but the birthday, age, and ethnicity were all wrong. With only a few notes on the page, it was clear that wasn’t my information.

Life Line is a line towards better health. My experience with them has been very good. I feel it's a legitimate company and it has a place in healthcare. I used to get a lot of emails and thank God for that because if I hadn’t gone there, I wouldn’t have known. They found an aneurysm, and this is something that goes unnoticed until it erupts and you die. So, I was glad for their insistence because it paid off.

I’ve been using Life Line Screening for the past several years. And I chose them because they were very handy and easy to work with. The interactions that I had were very reasonable. They worked with me very well and did a nice job. Very respectable when it comes to pricing, especially considering how medical costs are these days.

I only have good things to say about Life Line Screening because I had a successful exam. It was excellent, and the price was reasonable for the five tests that they did. I was extremely surprised that I had the report in the mail in five days, so that was good. The information was also posted on the portal, so everything was done professionally and I was happy that most of my results were within range.

Everyone in Highland was wonderful, from the time I registered to the time I came in. The guy went through our demographics again and even the first couple of tests. But towards the end, the technician that took our carotid and our abdominal was very rough. I feel like she put more force than was necessary behind pressing that instrument to do the ultrasound. There was no communication. It was like ask me, “Are you okay? Do you want a second?” Nothing. When I said, “Ow, that's a little...” Nothing. She ignored me and was very rude and forceful.

I've been going to Life Line for maybe 15 years. Ever since they started becoming popular in this area, I've been going for those screenings. Last time, I did just the general basic screening. It's a duplicate screening to what I get with my annual physical but there's also things that they do that are not part of it. So it's a cheap way to get some results. And if it’s something urgent, it's flagged and then you can go back and follow up on that. The cost is great. It's very affordable. I like the fact that I can pay cash and be done with it. I like that the reports are mine. It's not an arduous task at all to go through the process of getting screenings. It's comfortable. People are very nice. Great hospitality and bedside experience.

Everybody at Life Line Screening has been great. We got them for general wellness and they did a whole check, the one with the arteries and all that stuff. Also, I didn't think it was that expensive.