Life Line Screening Reviews

My Husband got some exams done, okay perfect. But his results never showed up on his portal, so we had to contact a lifeline agent online. We tried calling multiple times, but they would take so long to answer and would eventually just hang up. I spoke with an agent online. They said they would send the results through the mail but sent my results, not my husband's. Here I go again talking to an agent, they said they'll send his results through the mail, and again they sent my results, not his. How hard can it be to send results accurately through the mail. So here I go again contacting an agent to send his results, and hopefully they send them this time. It's kind of frustrating of how many times I needed to contact someone to help me with this matter that looks like can't be done correctly.

I had the full screening and later I had to have two stents put In one artery in my heart, that I feel should have been caught during the screening!!!! I DO NOT RECOMMEND!!!!

Beware. They sign you up for automatic renewal and screw you for about $200 dollars a year. I will never deal with this company again.

They are dishonest! Make sure you read MEMBERSHIP TERMS & CONDITIONS. You are enrolling in the Membership Program & "you hereby consent to receive all disclosures, notices and other communications, in electronic form". I NEVER RECEIVED A SINGLE COMMUNICATION!! It further says you are "will automatically be billed to the Member’s designated credit or debit card on a monthly or annually recurring basis". Would have been nice if they would have notified me of the AUTOMATIC BILLING! They did not, therefore no refund was given! They must scam a lot of people with this... No electronic communications of any sort & then say, "it was in the membership you agreed to". They aren't upfront! Beware!

I should have verified that the blood tests would not be 'finger sticks'. Beware. After one week still waiting for results. Lap Corp would have provided results within a few days.

I booked an appointment in Florida about 30 days out, several days later it turned out I would need to leave Florida before the appointment. I contacted customer service and asked for my credit card charge to be reversed. I was told we don't do that and they would give me a gift card, to which I responded what good would that do me. Basically, I was told tough luck. Be careful before you book, I'm out the full charge.

I was charged $197 for a renewal I did not know about. Got the run-around when I called them. Not sure how to cancel this worthless membership.

A total rip off. If something happens you can’t make it they hit you for $50. Then they will not refund your money. That should be against the law. They are supposed to save money but they grab all they can. Rip off.

The Life Line Screening brochure I received this past month in the U.S. mail advertises five screening tests “to understand your risk of stroke and cardiovascular disease” for “only $159.” This pricing is misleading. When I called to schedule the screening, the Life Line agent told me the actual cost would be $19 higher because of a “review fee” for "board-certified physicians to interpret the results" of my screening. This fee was not disclosed during the sales call until I specifically questioned the higher price. Only after reviewing the brochure again did I find, in very small print at the bottom of the page, a statement that the price “does not include any applicable review fees.” I believe this disclosure is insufficient and easily overlooked, especially given the prominence of the advertised $159 price.

My husband used Lifeline Screening once in November 2024. In November 2025, we were charged again for $197 and when I called to find out why, they said we were on automatic renewal. We had never asked or wanted automatic renewal. When I said we weren't interested and wanted our money back, the woman went on and on about how wonderful they were and that we should keep using them. I told her we were not interested, again, and wanted out money back. She said she could cancel the automatic renewal but refused to give us our money back. Beware if you're going to use them because they probably set everyone up on automatic renewal without their knowledge or permission and you will never see your money refunded!! We will never use this company again!!!!