InventHelp
ConsumerAffairs Accredited BrandOur company was established in 1984. InventHelp employs more than 100 people at our headquarters in Pittsburgh, Pennsylvania, which include researchers, illustrators, writers as well as customer service representatives and other staff.
InventHelp maintains the largest network of regional sales offices of any similar firm: 60+ cities in the US, Canada, and the United Kingdom.
InventHelp has made its corporate headquarters in Pittsburgh, Pennsylvania for over thirty years. We can assist you in trying to submit your inventions or new product ideas to industry. We do not promise that you can obtain profits from our efforts. InventHelp can also refer you to an independent licensed patent attorney to provide a preliminary patent search and opinion. Based on the opinion, the attorney may then help prepare and file a US patent application for the idea with the US Patent and Trademark Office.
246 InventHelp Consumer Reviews and Complaints
We’ve met face-to-face with Jim and Carol from InventHelp here in the Seattle office and they were brilliant. I first met them the first week of October and with them in sales, I cannot fault their enthusiasm, friendliness and helpfulness. They have been amazing and really good. I've had to get in contact with InventHelp a few times when we were getting our initial paperwork and video done. It seems that they needed to actually speak to somebody and describe the invention to them so they can get the final draft down, the paperwork and video that was needed. I’m very happy with the experience but I don't think they’re following up on things that they were supposed to follow up on, and it seems to be taking a little bit too long. Still, I would tell others to give InventHelp a shot. It's extremely expensive to do it, but if they've got something worthwhile and they're very passionate about their invention, then they should go for it.
My partner and I did some research then investigated InventHelp and decided to go with them. The rep was a sweetheart to work with. She answered the questions that we had and if she didn't have the answers, she would find them for us. Every time we called her and she was out, she'd call right back too and it's been good.
We've had a great experience with InventHelp. It cost more money than I thought it was going to, but we've got everything up and running. It's a window box for cats where they go in and it's like a little condo for them. We've already got the video that they sent us of the cat box and we're waiting on the on the prototype now. We got this guy that's working and the next step is to go to all these trade shows, and I'm excited to get somebody that's interested in it and to go forward. We've been working on this project for a couple of years already and we'd like to really start making some money if we could. But everything seems to work fine with InventHelp and we had no problems. Additionally, we have another invention that we're going to be working on with InventHelp in the near future.
I've been accessing InventHelp’s website for the last 15 years and my experience with them has been great so far. I submitted my invention in November last year and it has been established and accepted. The draft has been adopted and the information has been sent out to various manufacturers. They gave me an account number to call. They also called me and let me know the process. They sent me a letter on all the processes and how far the processes were gonna take. Toni, my rep, also called all the prospective investors. What's neat about it was when you send your information to the lawyers, they'll tell you more or less if it's going to become looked at, acceptable, and out in the market. If it's not, they tell you. So it's not like you're spending your bills or wasting your money. I took too long to forward my invention. I wish I did it earlier.
If my friends ask about InventHelp, I would tell them to do their research and make sure they go to the correct organization. Also, not to go ahead and do it on their own because it takes a lot of time. I tried to go to the patent company and they give you so much information. You also gotta go visiting and see the manufacturer development. It took too much of my time and I don't have that. Also, I'm not a rich man to be able to do that. And that's what InventHelp does. They go ahead and they do all that research for you because they've been at it for the last 30 years.
I tried seeking out the advice from IH years ago when they were in LV, NV over an invention/idea I had for a commercial product. I was in LA, CA at the time and drove out to LV during some time off. Spoke with a salesman and he gave me the same sales pitch everyone else seems to still receive. "Great Idea", "very marketable", etc. etc. After the sales pitch, he wanted a downpayment for a PS. Close to $600.00 in 1982 money! I asked him at the end of the meeting how many actual items/products they had developed and or produced. He gave me a little pamphlet with some ridiculous, cheap products!
At that point, I felt the "scam jam" coming so I thanked him for his time and left without dropping a dime. Years have past and I have a new idea and came across IH again and laughed that they were still around and using the same "business model" they used on me after reading the comments section. George Foreman? What the heck does he care about you or your ideas. He gets paid every time his face appears on tv!!! Personally, I would find another firm or go it alone. There are some agencies that really do give expert advice on the web also. Oh yeah, about 3-4 years after they had seen my idea, the same exact thing popped up on a popular catalog website! Good Luck!
I have read many of the reviews by fellow consumers, and after the initial $10,000 you spend plus the $1000 for the patent search, it takes 12 to 15 months to go through their process. They do a review of how many corporations are involved in the area of your idea, who could be potential buyers or partners. My idea had potentially several hundred groups who could be buyers or partners, so all good so far. Once they "create" your profile, it really does seem like forever to get things going to the point of introduction to groups...again, 12 to 15 months or so. In the meantime, you call their customer service department for updates, and they do call you every 3 to 4 months to update you. Again, this is a 12 month process once they get everything ready to put you on their webpage and get your idea trade show ready, so be prepared for not a lot of anything for you to do in that time frame, but wait and wait and wait...
My biggest complaint lies in the fact that if you have as in my case, let's say 500 potential groups to target, they only send your idea to very small batches of groups (50 to 60 at a time on average) and then you wait... Then they wait another 3 months or so, and send out another 50 to 60 teasers...and then you wait another 3 months or more. In the months between waiting for these submissions to hit with any positive responses, unless a group does respond to I.H. with any interest lever, that's pretty much it. I CALLED customer service probably 100 times over the 3 year period of the contract, asking them to send more teasers out AND more often, and was told that they usually send new batches out every 6 months now, as they do not want to crowd or overwhelm the groups. Listen, when you drop $10,000+ you expect action and results.
After the 12 months expire, and they still have 2 years to go to fulfill the contract, you pretty much have to beg the customer service reps to keep working for you, and send out more email packages to more of the leads from the original marketing targets leads. And then they still tell you, "We will send out another batch in the next 6 weeks." You have to stay on top of these people and push them hard to do their jobs, almost to the point of being threatening. How hard is it to do a quick batch sort, and organize a email blast out to 50 or 500 target leads at a time, via computer?
Maybe the reps did not want to ruin their new nail color on the keyboard, but honestly, as you NEVER hear directly from your assigned case agent and ONLY work through customer service, you are at their mercy through the entire process. And I would rate them a 2 on a scale of 1 to be 10. Again, pretty terrible experience, as you always felt like you really had to kiss ass to get them to do anything. The initial local rep did his job, got the process started and made his commission. Once he turns the process over to Corporate in Pittsburgh, he is out of the process completely. Do not call him, call Corporate. That is how it works. The rep is the initial gatekeeper broker, and that's it.
On a scale 1 to 10 rating my experience with I.H., I would give them a 2 or maybe a 3. Not a good experience in terms of the money spent or the poor results received. Would I hire them again, NOT a chance. Probably wasted $9000 that could have been better invested doing the work myself. Buyer Beware. InventHelp is great at marketing with George Foreman and getting new clients, but I would never waste my money with them again or recommend anyone use them in the future. My 3 year contract has now expired, and I am moving on. Very disappointed I choose InventHelp.
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I have very positive experience with InventHelp. When I came up with my tool invention, I was looking for patenting it and marketing. One night, I had seen InventHelp commercial with a cave man working on the stone wheel, and I thought, I give it a try. Next week, I approached closest InventHelp office, talked with their service, and filled out application with one of their packages. I had my prototype made and tested myself, so I knew it would work. I just needed a patent and marketing, and that is exactly what they provided for me. I received my patent after two years, but licensing took much longer, over three years. My patience has been tested to the limits, but trust me, it was all worth it.
I successfully obtained licensing agreement with large manufacturing company, and in a year my tool was sold worldwide on Amazon and other websites. It was a great feeling seeing my product selling well. But mostly, I really enjoy reading great reviews of customers and their appreciation for my tool, that works so well for them. For those who write disappointing reviews blaming InventHelp for not being effective, I do not think they are right. It is not up to InventHelp to make decision on licensing individual idea, they just present the products during their shows to the manufacturers, businesses and others. If product is attractive to them, and they see potential, then is more likely to be finalized with the licensing agreement.
It is a long and complex process, and there is no guaranty of success. I hope, my simplified success story and experience with InventHelp will help you in better understanding the whole process, and will motivate average inventor in making a right decision. Overall, I think, If you strongly believe in your invention, and if you have plenty of patience, you will succeed.
My wife came up with an idea for a new product. She met with InventHelp rep and he was a really nice and professional guy that did his job, promised her launching the product, taking it to trade shows etc. Communication in the beginning was great, they created a project on the paper etc. Then nothing happens, they initially said it takes about 12 months for them to market your product invention and that's when there should be a lot of interest. Nothing ever happened and when we tried to contact them at this point they would hang up on us when we tried to questioned them.
Please see all the other reviews, the positive ones are only the ones where people say "I met with a rep, he was great, very nice environment etc..." Nothing from anyone who was actually successful doing business with them, just new people who just signed up with them. The negatives are from people who had a prolonged experience with them and learnt after a year or more that this is a scam. Please contact me at ** or my wife at **. We have an attorney that will represent us along with others in a class action lawsuit. If you had similar experience with InventHelp please let us know and we will include you in our fight against them.
Dont spend your 10,000 with this company. The customer service does not know anything. They are just sending bull crap. My 10 year old came up with an invention. It's been about two years nothing but paper with names. That's all. Please dont do it. Rip off. I am going to stop paying them 239.00 a month. Tell everybody you know. Do not spend your money with them. A ripoff.
So far the experience I had with InventHelp is good. All the reps that I've met there were very nice. They asked me the question and I gave them the answer. Their services are very good. I would recommend InventHelp to others since they've been doing this a long time.
A manager named Clint had reached out to me and ensured me that he would find me a rep that would be on top of things, So He had Jason call me. we have talked on a few different occasions and now they are waiting on me to get them the information needed to get this process rolling. So At this point I'm giving Inventhelp 5 stars for reaching out and getting me in touch with somebody who wants to help.
I have been trying to get a hold of somebody to discuss their program. When calling the main number I am able to reach somebody who tells me they will have somebody contact me. I have filled out the request online on several occasions. Made multiple calls to the Seattle and the Boise office as well as a local number in the Spokane area which I believe that office no longer exist.
I have read through some of the reviews which all seem to be positive but at this moment I am totally dissatisfied with their return call policy or should I say lack of... Absolutely no customer service. I did read where someone has had a similar experience as me but once they did make contact was please with the process. I hope my experience turns out the same way. We will see.
I ask anyone who reads this review, please do not do the mistake I did. Don't waste your money with InventHelp, I lost $10,000 with them. They talk you into the deal and they do not do anything, I had a really good Invention and they didn't do anything about it, except for taking a lot of money, it’s over 2 years now and nothing! No prototype, no phone calls! I will fight them.
The rep at InventHelp was very energetic, informative, and passionate about his work. The process was easy and so far, my experience has been good and memorable.
InventHelp starts off by not guaranteeing any income or monetary income for your invention. Your inventions is yours and it should be loved by you foremost. So, what's the reason for hiring them? Well, for me it was a couple of good reasons. First of all I am very creative, but I can't draw or design very well. They came through and helped me design my product. Second of all, I don't know lawyers and how to draw special materials for the patent office. Each and every function of my invention had a number done and presented to USPO. The lawyer they recommended was very good. I am hopeful that all our efforts will work out. I treat them as my partners, they help you all the way but you can't be selfish and demanding because all good things take time and effort. With my InventHelpers hopefully people will enjoy the product we are working on!
I've been working on my invention for about seven years and I had started to go with a different company but I found out that this company was not doing anything with people’s ideas. I put on hold my partnership with this company for a few years then I saw InventHelp's TV commercial again. I called them then they became my partners. Their representative was very professional, polite and courteous. I have a crazy schedule where I get home at about 3:00 in the morning and don’t get much sleep, and the representative tried to get my appointments where I could get sleep. He worked with me. Hopefully, we can get a manufacturer.
Everything went good with Inventhelp. I'm very satisfied with their service and they explained everything. Right after this project I'm currently working with them, I'm going to partner with them again in the other invention I have. I heard online though that there were people who got dissatisfied with Inventhelp. These people say that Inventhelp told them that what they were doing didn't have a patent then all of a sudden, it was found out that their idea was patented, and that their idea was great but it didn’t really go good. Inventhelp never told me all that but they have been very honest with me. They specified over and over that it's up to the public whether they like my idea or not and that that there is no guarantee that what I’m patenting will fail. I love InventHelp. They've been very good for me and let me do the payment plan. They are really with me and they bend over backwards.
I searched George Foreman online after my friend told me about it and found out about InventHelp. I started calling them to find out to try to find out who they were, what they do, and how they were going to help me with my idea. And so far, so good. I told the rep about my idea and he told me that they were not going to promise me anything but were going to do everything for me. He also told me that everything must go through the process. InventHelp's people were nice and respectful. When I go there, I feel comfortable like I'm going to my family. They don't lie and they show me the research. They told me that the research was going to be finished and they did, after a month and a half. Then, when I came back, they gave me another lease and I signed it.
Retract my previous statement. Was finally put into contact with a sales representative who was extremely informative and helpful. He took the time to ensure I knew which way I wanted to proceed with my invention idea, and gave me multiple options in which to pursue it. The representative also gave ensured to walk me through all of the paperwork necessary to make our meeting as confidential as possible, along with making sure that I was prepared to take the next step in the inventing process. Looking forward to continue working with InventHelp!
Worst experience with a company you could imagine. Signed up for their “free information”. Received a call the next day which I couldn’t answer due to work. Attempted to return phone call for over two weeks with one return phone call. Called customer service requesting a number for a representative who gave me a number for the same customer service line I just called. Wouldn’t trust this company for anything. Pay the money, and go somewhere else!!!!
We contacted InventHelp and a gentleman named Aaron, attended and help us to get started. He was very friendly and informative, he helped us make that leap of faith. Through InventHelp we met others in the Client Services Dept. that were as friendly, like Maura **, and Leann **, company representatives as well as others in that whole department that are just as friendly. Any and all changes that were made were without complication. These representatives kept in touch with me through this step of the journey. I have other steps to take in this journey and I feel like I did make the right choice in choosing InventHelp.
I have been a consumer for more than 60 years! I have been in sales for more than 35 years. I tend to intimidate insecure, shady so call professionals. I don't do this in a mean-spirited manner, and certainly without disrespectful language. I simply interview my prospected professional before I hire them. If I know more than they do about the subject matter they do not get my business! If I ask them to verify or qualify an answer to my questions and they become defensive or evasive, I pursue the questioning until I am satisfied that they are either insecure, nervous, shady, a fake, or a liar. If they are just insecure and nervous; in my judgment and not a liar I try to establish a common portal of communication so that we can accomplish the mission at hand if possible.
If they are shady, a fake, or a liar; I expose them with their own words with undisputable methods, and politely excuse myself from their presences. I am Please to say that so far InventHelp has passed my initial interview and I have contracted with InventHelp and their team to bring my invention legally and profitable to fruition! I am very pleased as the mission at hand continues. There were a few glitches and InventHelp and their team quickly help me to understand how the glitches will be rectified. They have been punctual, and I am well pleased so far.
I enjoyed my experience with InventHelp very much. Nice bunch of people. The rep I dealt with, Robert, was on point, lets me know what I was doing and made me feel comfortable. Held my hands through the whole thing and I didn't feel like I'm just going to be ripped off. I've been to a couple of other invent companies and you'd never know what they're saying is true. I took the chance with him and with the company because he did a good job in explaining everything and showing me what's going to happen. I'm completely satisfied and prepared.
InventHelp has been very responsive and really helpful. A live person spoke with me when I called and they scheduled a meeting quickly. Their representative made me feel like I was his only client and I felt a connection with them. He knew about the companies and didn't give me false facts. He was knowledgeable and was able to speak my language. Plus, he's honest about the process. He made me feel like InventHelp does not make their money off getting my initiation fee and that our successes are aligned.
They had dropped the ball on us at first, but it seems like they are better now.
Don't waste your money. If you have an invention find a Patent Attorney. By doing this it will save you lots of money. InventHelp says they will go out and market your invention. This is not the case. My son has invented a product almost 3 years ago and we still haven't gotten it patented. They refer you to Patent Attorneys. They take your money and your idea does not get patented. I came up with an idea two and a half years ago and I still don't have a patent. They say they are marketing my idea. If they are it's not marketing at the right group of people. I have invested over $52,000 and still as of today have not gotten one patent. IT'S A SCAM.
I was contacted by InventHelp and after voicing my concerns, we were able to resolve the issues that I had with their sales team. They are truly a great company and have definitely made me much more at ease with this experience.
I recently contacted InventHelp about an idea that a friend and I had for a kayak accessory. I got a call back from Devon who was very nice and explained everything thoroughly. After the presentation, he told me about the prices and I said I needed to talk with my wife and friend to see what direction we wanted to go. He said that he could give a $100 discount for the initial fee if I did the payment today and that he was in meetings all day and wouldn't be able to do it later, but that I had a 7 day money back guarantee. I decided to go ahead and do it, but talked with my friend later and decided to go a different direction. I called Devon back and said we've decided to go a different direction and would like a refund.
He then was very pushy, demanding I give him a detailed explanation of why I didn't want to go forward and what our plan was for the future of the invention. He told me that I was lying and that the reason I gave him wasn't the real reason. At this point, I was getting a bit pissed off and told him that I had been planning to come back to them if things were to change, but was definitely not going to now. He replied, "No you weren't..." I then told him to just issue the refund and leave it at that. He did return the money the next day, so for that I am grateful, but the whole experience left a bad taste in my mouth. Wouldn't recommend Devon to anyone. If you have any doubts at all as to whether you are going to utilize the 7 day money back guarantee.
I keep in touch with my initial InventHelp representative from South Carolina to inform him of what's going on and he’s been highly supportive of my invention. He’s highly knowledgeable on the steps and the procedures of what goes on in an invention. So far, their service has been excellent because they’ve been doing everything I expected them to do and they’re still working hard to try to get my invention discovered. Right after I got my patent and my patent number, I contacted them and gave them everything that they needed to know so they can put more emphasis on the patent when it goes to different companies. They have helped a tremendous deal. InventHelp is 100% legit and I’ll definitely use them again.
I wanted a company specifically that had an interest in the success of my invention and InventHelp has a 20% interest. It’s in their best interest trying to find if my invention is that good. They get a percentage of the royalties or sale. Basically, if they have something to lose, they also have something to gain. The only thing that I have any misgivings about is Lou who’s down in Roswell. I first met him in December of last year. He signed me up and I paid and I’ve called him several times. He never returns my call. The other thing is that InventHelp uses a number of attorneys in different locations to do different things. I had some really good interaction with the attorneys in Kaufhold & Dix. They get right back to the client and tell you you’ve got your patent, which is a nice touch, a little personal.
The overall experience with InventHelp so far is good. I’ve had to make some corrections though to some of the paperwork that they sent out to the manufacturers. Their art department made a couple of mistakes in showing the invention and they made a change and to the best of my knowledge, 25 companies have been sent information regarding the invention and I’m waiting for InventHelp to call me back and let me know if there’s any success with the invention. I don’t know how long it’s going to take, but hopefully, it won’t be too long because it’s been eight months since I first contacted InventHelp. I contacted them on December 29th of last year and here it is, August 30th of this year. So, it’s been eight months.
Although I met on the phone a girl by the name of Mara, I don’t know what her last name is, but she actually follows. If I call her and answer a question about my invention, she actually returns my call, which is a good thing because I am paying a monthly fee to them for their services and I gave them several thousand dollars upfront. So, I have money and time invested in this invention and she does get back to me.
I trust InventHelp. They did all the research and make sure there wasn’t anything else there that even resembles my invention. There isn’t another invention out there like mine that has the same dimensions or anything else about the invention. I know there’s no competition. I don’t understand why it takes so long to get the process. Maybe these companies take time to research the invention.
We met last week with InventHelp in Cranberry PA. Our meeting went well. We went ahead with the first phase for our invention paying 975.00. Now we wait for second phase which will be from their patent attorney as to our invention out there status. Have become skeptical after reading further reviews and looks like no matter what it will be a game of chance. There are no guarantees and may cost even more than the 11,900 next step fee for US Patent & Trademark office. If the patent has been through the patent attorney then how can we not have any guarantee that our invention is not out there. (Do not want to pay this large amount of monies to find out no patent available) Once this was known it would be easier to at least know once our invention is created then it would be on the consumer's part as to how the selling and profit of this item would go. Any feedback would be appreciated.
I heard about InventHelp on the TV. I’m with the lawyers right now but I’ve met with the representative at Boca Raton three times. He was a nice guy and told me everything I needed to do. I paid off everything last month during my most recent visit with him. The service is okay, 15 minutes at a time. Everything's going good so far. I'd recommend them.
The reps helped me understand how InventHelp will be able to work with me and help me through for my idea and invention. The service is wonderful. They're patient with me which is really important and I'm very grateful to them. I'm currently at the first stage of my invention. I just submitted my draft and we're going to see where it's going to go from there. But I like what I'm seeing with my experience with InventHelp.
The reps at InventHelp are very knowledgeable, helpful and have given me the cost upon the cents. Everything's been good. Only thing is a timely process but I guess it takes time to get everything done. It's been a fun, exciting and adventurous experience. I'm very satisfied and will recommend them all the time.
I had an idea for over a couple of years and I didn't have all these money and time to do it myself. I did some research and when I found InventHelp, I thought of trying them out though I didn't know if it would work for me or how I would feel. It's a lot of money for someone who doesn't have it. I looked at it as investing in myself and hopefully, the public would like it and hopefully, InventHelp is the vehicle to get in there correctly.
When I called InventHelp's office, one of their reps was so good with his conversation. He gave me all the information that I needed about what was going to happen with my idea and my product. He told me that the process would be about a year. It would depend on a couple of factors including how quick I'd send all the authorization back for the final draft of the print material. He also said that when I pay a certain amount, that allows something else to knock into play. Michael was the one who signed me up and he was exceptionally sweet and wonderful. He helped us with everything including all the paperwork and proof, whatever down payments we had to make, etc. without any problems. He was always so accommodating.
However, I still need to pay for the pending patent externally because it had to be somebody outside of the company who would deal with it. Their rep was good to explain that to me and said that they have the recommended people who I can work with, but I thought my $10000 would be covering the patent. It doesn't so that was a disappointment. But I understand, so I'm hoping I can pay that and that I can use a credit card again to pay for the next stage of process. I'm trying to pay whatever I put on my credit card so that it can move faster. I've met the first apex at the Conference City so it will be the next one that comes next year that I will be exhibiting at. The rep also explained to me not to shout out to everybody what I'm doing because that's what I'm paying them to do. Overall, it's been a great experience with InventHelp. Everybody has been helpful and very friendly. The couple of times that I've had to call, they've been exceptionally knowledgeable.
I went to InventHelp in good faith trusting the company was what they said they were. George Foreman as a spokesman looked and sounded great. So I made an appointment and the rest was a con. The salesman that fed me all the BS sales line that no one followed through with, and after he could not be reach hmm... The office also moved from locations on top of it all. The money I lost was close to $7000, and I will fight until they give me money back or follow through. InventHelp you are a complete joke!!! People save your money and take a shot of Shark Tank. At least you will know you were given a real shot.
InventHelp expert review by ConsumerAffairs
Established in 1984, InventHelp assists inventors with submitting their inventions and product ideas to the industry. They help inventors package their ideas, provide a patent referral and then submit the ideas to companies who are looking for new products. Their patent referrals have resulted in over 9,000 patents.
INPEX trade show: Every summer, InventHelp hosts The Invention & New Product Exposition, or INPEX, in Pittsburgh, Pennsylvania. INPEX is the largest invention trade show in the country and it provides inventors a venue to exhibit their inventions and network with companies who are interested in licensing, manufacturing or marketing new products.
Request free information: InventHelp sends free information about their services to interested inventors. Simply submit your name and email address to have free information sent to you.
3D prototype modeling package: Inventors who have new product ideas can benefit from InventHelp’s 3D prototype modeling package. This gives you a three-dimensional model of your invention that you can use to print out a prototype. Your printed model will not be functional, but it will give you an accurate representation of what you can expect from your current invention design.
Find your local sales office: InventHelp has over 60 offices across the United States, Canada, Germany, Korea, the United Kingdom and Australia. Find your nearest location to set up an appointment to discuss your invention.
Patent information: InventHelp does not offer legal advice on patents and encourages their clients to seek legal advice for any patent-related questions. They do have a wealth of resources on patents for inventors to read so they can understand the basics of patents and what they need to do to patent their invention.
Best for: people who have an idea for an invention and people who have invented a design.
Research Team
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
