Zurich Vehicle Service Contract

Zurich Vehicle Service Contract
AUTHORIZED PARTNER

Zurich Vehicle Service Contract

 4.4/5 (191 ratings)
  • 5 stars
    140
  • 4 stars
    23
  • 3 stars
    7
  • 2 stars
    5
  • 1 stars
    16
Saved
Zurich Vehicle Service Contract

About Zurich Vehicle Service Contract

Zurich offers extended auto warranties, also known as vehicle service contracts, that help protect you from repair costs related to breakdowns or malfunctioning components. Its vehicle service contracts are available throughout the U.S. and Canada. Zurich has representatives available to answer coverage questions.

Overall Satisfaction Rating

  • 5 stars
    140
  • 4 stars
    23
  • 3 stars
    7
  • 2 stars
    5
  • 1 stars
    16

Pros

  • Also covers motorcycles
  • Exclusionary coverage available
  • Transferable plans
  • Roadside assistance

Cons

  • Limited availability
  • Low rental reimbursements

Bottom Line

Although Zurich warranties are only available at select dealerships, the company is still worth considering for its bumper-to-bumper coverage. It also covers powersport vehicles, which isn’t common.

Zurich Vehicle Service Contract Reviews

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Page 3 Reviews 20 - 30
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 16, 2021

I purchased a vehicle service contract from Zurich with my 2019 BMW M4. I have purchased similar contracts with previous vehicles but those providers always made it a hassle to utilize the contract. With Zurich it has been a breeze... no hassles, no problems ever. They even gave me a courtesy call when I utilized one of the services that had a maximum cap just to keep me informed and to prevent any surprises. I would highly recommend Zurich to anyone looking for a hassle free experience!

Zurich Vehicle Service Contract response

Jacques,

Thank you for sharing your feedback. We have a high standard for the service we provide, and your experience should be no exception. The voice of our customers is a key component in helping us improve. If you have any unanswered questions or would be willing to discuss your concerns with us, please contact us at: vscclaim@zurichna.com
Sincerely,

The Zurich Customer Care Team

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 16, 2021

Zurich's customer service reps were great. I recently got the routine oil change and it was free because it was part of the plan.

Zurich Vehicle Service Contract response
Phanat,
Thank you for sharing your feedback. We have a high standard for the service we provide, and your experience should be no exception. The voice of our customers is a key component in helping us improve. If you have any unanswered questions or would be willing to discuss your concerns with us, please contact us at: vscclaim@zurichna.com
Sincerely,

The Zurich Customer Care Team

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 11, 2021

Air conditioner was blowing hot air. The window control wouldn't raise or lower passenger window. Had to take car back because a rattle occurred in the radio area. Very annoying. Wish contract could be longer. Have trusted Zurich ever since I purchased the car. Have faith in company.

Zurich Vehicle Service Contract response

Rosemary,

Thank you for sharing your feedback. We have a high standard for the service we provide, and your experience should be no exception. The voice of our customers is a key component in helping us improve. If you have any unanswered questions or would be willing to discuss your concerns with us, please contact us at: vscclaim@zurichna.com
Sincerely,

The Zurich Customer Care Team

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 11, 2021

Despite having some issues with my vehicle, I have had peace of mind knowing I have the Zurich warranty. I have had some larger repairs performed on my vehicle and Zurich has covered them. Without their warranty, I would have had to go in to debt just to have my car repaired. I truly recommend their warranties!

Zurich Vehicle Service Contract response
Kari,
Thank you for sharing your feedback. We have a high standard for the service we provide, and your experience should be no exception. The voice of our customers is a key component in helping us improve. If you have any unanswered questions or would be willing to discuss your concerns with us, please contact us at: vscclaim@zurichna.com
Sincerely,

The Zurich Customer Care Team

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 10, 2021

I had no problem whatsoever getting Zurich to cover a very expensive repair. The dealership called them, as they knew that it would cost a lot, and they sent someone out the next day to confirm that they would cover the costs. They covered the costs, plus the cost of the rental car. I never had to contact them myself.

Zurich Vehicle Service Contract response
Ann,
Thank you for sharing your feedback. We have a high standard for the service we provide, and your experience should be no exception. The voice of our customers is a key component in helping us improve. If you have any unanswered questions or would be willing to discuss your concerns with us, please contact us at: vscclaim@zurichna.com
Sincerely,

The Zurich Customer Care Team

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: April 10, 2021

Had a road hazard cause tire damage. The dealership was fine but the Zurich Warranty wasn't ready to cover right away. They finally replaced the tire. I had to drive on the tire to the dealer to have it replaced. Took all day. Had to be picked up with my other car then returned to the dealership again. Spent 50 miles round trip on two cars to get tire replaced. So far not too happy with the warranty. Never had a problem like this with MB. Browns were very nice and did their best. Zurich not so much. Would never get a warranty again from them. They didn't even cover the tire in full.

Zurich Vehicle Service Contract response
James,
Thank you for sharing your feedback. We have a high standard for the service we provide, and your experience should be no exception. The voice of our customers is a key component in helping us improve. If you have any unanswered questions or would be willing to discuss your concerns with us, please contact us at: vscclaim@zurichna.com
Sincerely,

The Zurich Customer Care Team

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 10, 2021

Awesome service, fast response time and Good work. Saved me as much out of pocket as possible and I was so happy for that. Will most definitely go back there again. And their back and forth. With Zurich was cool and talking back to me with the outcome.

Zurich Vehicle Service Contract response

Kendrick,

Thank you for sharing your feedback. We have a high standard for the service we provide, and your experience should be no exception. The voice of our customers is a key component in helping us improve. If you have any unanswered questions or would be willing to discuss your concerns with us, please contact us at: vscclaim@zurichna.com
Sincerely,

The Zurich Customer Care Team

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 9, 2021

The sales rep was very professional and good.

Zurich Vehicle Service Contract response
Juan,
Thank you for sharing your feedback. We have a high standard for the service we provide, and your experience should be no exception. The voice of our customers is a key component in helping us improve. If you have any unanswered questions or would be willing to discuss your concerns with us, please contact us at: vscclaim@zurichna.com
Sincerely,

The Zurich Customer Care Team

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 8, 2021

With Zurich package, I get four free services. I did get an oil change the other day. The service was okay. It was good that I didn't have to wait too long. Try Zurich. I’m comfortable with the service.

Zurich Vehicle Service Contract response
Nicholas,
Thank you for sharing your feedback. We have a high standard for the service we provide, and your experience should be no exception. The voice of our customers is a key component in helping us improve. If you have any unanswered questions or would be willing to discuss your concerns with us, please contact us at: vscclaim@zurichna.com
Sincerely,

The Zurich Customer Care Team

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 2, 2021

I got a couple of oil changes and Zurich was very good. I like them a lot. The service contract was awesome because the vehicle was used. It’s a Tahoe and they seemed to really want to keep track of the vehicle to make sure I was happy.

Zurich Vehicle Service Contract response
Bruce,
Thank you for sharing your feedback. We have a high standard for the service we provide, and your experience should be no exception. The voice of our customers is a key component in helping us improve. If you have any unanswered questions or would be willing to discuss your concerns with us, please contact us at: vscclaim@zurichna.com
Sincerely,

The Zurich Customer Care Team

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Zurich Vehicle Service Contract Company Information

Social media:
Company Name:
Zurich Vehicle Service Contract
Address:
1299 Zurich Way
City:
Schaumburg
State/Province:
IL
Postal Code:
60196-5870
Website:
www.zurichna.com