United American Insurance Reviews

I'm very happy with them. I had a very good experience. The application process was always scary for me because I got a lot of stuff going on. But the representative was good and everything went well.

I've had them for several years and it's always been excellent service. Very fast, too. They've covered exactly what they're supposed to cover. Whatever Medicare approves, they cover the other 20%. It has a deductible and once you meet that, they then cover everything. I took the high deductible plan for my own purposes.

United American Insurance has done a good job.

I have health insurance through United American Insurance and I recently had a heart valve replacement, and they've been great. Between that and my Medicare, everything so far has been covered. I recommend United American highly. I've done that for a long time now. They've been fair to me and everything seems to be fine. It's the way insurance companies should be and it's the way they are.

Service has been wonderful. I've had surgeries and what Medicare doesn't pay for, the supplemental insurance kicks in. There are a few times when you may be billed and so far, I've never been billed. I've been happy with the insurance.

I've been satisfied with United American Insurance. They were very good. I've never had to do anything once in a great while. There was a little something, but they have always paid good. I don't have to worry about my co-pay. And they said that I was grandfathered in, so I can keep that. But the prices are going up. Other than that, I love United American.

United American Insurance is a solid company. They have been around a while. There are no-frills to it. I could find something less money, but United American gained my trust.

Signing up was easy and I've been receiving excellent service. When I go to the hospital, I don't have to worry about losing my house. Use United American. I've used it a lot. I'm about to use it again tomorrow for two different doctors, but two different appointments. I'm not scared to go. I can go and not worry about the bill, not worry about losing my house.

Our agent helped us through with any questions we had and the application process was quick and easy. He was great. He made an appointment, and then he came and sat with us. He went through the paperwork. He follows up with us at least two or three times a year to make sure everything's okay. So far, we've been very pleased.

Everything was fine. They were always there.

I used United a couple of times and everything was fine.

The rep I worked with was very knowledgeable about a lot of insurance companies, how they cover, what they cover and what they cost for my age group. She was very well-informed and she gave me really good recommendations. I'm happy with all the insurance things that she told me to sign up for.

I love United American. Relatives of mine had United American and they said they had good results with it. So, when we came time for us to get a supplement, we went with them. I've had good results, too.

They've served my mom well, thus far. We recently had a couple of little glitches about billing -- between Medicare, them, and my mom's illnesses. But it was nothing over the top and everything was handled.

I use them as my Medigap insurance for Medicare. I have a high deductible and they have an annuity plan, instead of me paying the bill each time a doctor bills me for his offices until I complete my deductible, I give the money to United American. They end up paying all the bills for me. It works absolutely terrific. There was only one time there was a hiccup. In the beginning of the year, the doctor didn't understand how the plan worked. I had to tell them to call a different number until I got it straight, but it worked out.

I'm very happy with United American Insurance. They've been great. Go with them.

A lady in Blacksburg helped me with my insurance. She signed me up. She couldn't be better. She even helped me out on some things she wasn't supposed to. Somehow, I got screwed up and had to buy my own prescriptions last year. She helped me figure out if I wasn't getting it back. United American is a supplement insurance. If Social Security pays, then United American pays, and I don't have bills.

Whenever I have a problem, I can call the provider here in California and he's terrific and he answers my questions. I called when there seemed to be a problem that the hospital was not billing them after they got their money from Medicare. They double checked on the billing and told me to call the hospital, which I did, and they took care of it.

I'm satisfied with United American. My payments come out my bank every month just like it always did. But it went up with all this mess with Biden. It's 400 and some dollars now but it doesn't matter to me because the insurance pays everything and I don't have a bill to pay. When I had an accident and was hurt really bad, what Medicare didn't pay for, United took care of it and I owed nothing.

So far, United American has been very good. Everything gets taken care of, and I never get a bill. It’s been doing its job for me, and I'm very pleased.

The agent was very good. I've used the policy three times 'cause I had a stroke. United American is a good insurance but it's expensive.

We liked the plans offered. It's a bit pricey, but it's good insurance. We're happy with it.

The experience with United American Insurance has been great. I’ve had issues on occasion and they've been resolved. They’re reliable and straightforward.

I like that United American offers Plan F, which covers everything and that it's one of the ones that doesn't jump as much as other ones every year in cost. If I recommended it to friends on disability, it's the easiest I've dealt with. As far as customer service, it is not great at any of these companies. UAI need to beef up their customer service and when there's a problem in escalating issues that have to be handled.

I have United American Insurance as supplement to Medicare. It's all been transparent. I get accounting.

Our insurance agent came to our house and he sold us on United American Insurance. He said they were a good value so we signed up. We haven't had any problems with them.

An insurance agent recommended United American and I went along with it. I had some qualms about whether or not I'm getting enough coverage and with regard to the expense involved, but I'm still with them at the moment. The deductibles are so great. When it comes to medical, pharmaceutical reimbursement, the reimbursement in many cases is minuscule. It doesn't really cover the cost of the drugs.

I'm very happy with United American Insurance Company. Unfortunately, I have a lot of medical issues and they've always paid whatever they're supposed to pay.

I've called United American's customer service a few times on some questions. They're very good and kind. I would tell my friends they should get United American. The only thing is I have to take a certain medication and I've taken it for years and years yet they don't cover it, and I don't quite understand that.

Our experience with United American has been great. We intentionally selected the plan we have because we didn't want to have any surprise bills or a whole bunch of copay, and it's worked out very well for us. We have them now for four years, and we've had no bills kickback. My wife's been through cancer surgery and a whole bunch of different things, and everything has been taken care of. We haven't had to worry about anything. We wanted things to be easy and it is.

The application process was very easy. It was done by the broker. I've had several calls with United American on questions I've had and they've been handled very positively. They've paid every bill that's come up. They've been prompt and very professional. They've been complete. It's been flawless.

I like my United American insurance a lot. This year, I had an open heart surgery. I met my deductible but I don't feel I'm paying out extra. My payment when I first started was $78 against the payment of $300. I would have been paying $3,600 for the standard policy. 78 times 12 is $936. I am saving a lot of money. I get my statements and know exactly what I have to pay. I haven't changed the policy because I'm happy with it.

I have recommended United American to several friends. I must have had $300,000 worth of medical bills that all got paid by Medicare and supplemental insurance, except for my deductibles. I also don't think I came out of pocket more than about $2,500, with the exception of a way too expensive pharmacy order that was $2,500.

United American Insurance has been great. My insurance agent and I handled application in a few minutes. I have Plan F, which covers me 100% after what Medicare doesn't pay. It's excellent.

We always call United American if we need to know anything and we're very satisfied with them. I'd recommend for my friends to get their insurance.

United American Insurance seemed to provide the benefits that my father needed at the time we signed up, and it was within his budget. Signing up was easy and straightforward. We've been very happy with the coverage.

After I meet the high deductible, my plan with United American pays 100% the rest of the year. If my friends want a supplement and they can do it, I'd tell them to go with United American.

Applying with United American was pretty easy. I spoke with a rep over the phone then everything was done through email. But afterwards, an issue about the deductible came up and when I had questions about that, the rep wasn't helpful. It was also not easy to get somebody on the phone. Other than that, I ended up being in the hospital and needing my supplemental this past year. After I hit my deductible, between my Medicare and United American, it seemed like they covered 100%. So, I have no complaints about that.

The application process with United American wasn't too difficult. We just sat there and did it. The company does a fine job.

I'm very satisfied with United American. So far, so good. I used it pretty well 'cause I had back to back surgery this past year and so far, I didn't have any problem with the billing. I like it.

Their coverage is great and their customer service is always excellent. It also has a great price. I have recommended it to friends.

I got the supplementary Medicare from United American. It was easy to sign up with them.

The coverage compared to our previous insurance company was basically the same, but United American was not too expensive. Right now, everything's been fine.

I got electrocuted and I've lost one hand, and I couldn't ask for anything more from United American. It was a million and a half dollars in ICU for 50 days. They have taken care of everything with very little out of pocket cost. I never had any health problems in my whole life until just recently. So, I was very happy that I went this way and I'm very happy with the company.

Applying with United was pretty easy and the coverage has been excellent.

With United American, the fact that I don't pay anything out of pocket between Medicare and United American makes it great.

The application process went fairly easy. I worked through my insurance agent and it was very smooth. United American has done everything they said they'd do.

Applying was easy and straightforward. The insurance has been fine. When I see a doctor, I just turn in my card and they photocopy it.

I have an annuity attached to my Medicare plan and it's working. I've been happy with the program that was set up for me. If I have a question and I call, I get the questions answered.

Customer support is pretty good.

They're good. I didn't have to do much during the application process.

The service with United American is great. My mother has got 400 and some dollars a month but still, it pays good.

We've had very good luck with United American. We got it in 2001 and we have used it. My husband had open heart surgery quite a few years ago. Now, there was a discrepancy. I was just hospitalized from an accident on the farm here and we had a little problem, but it was more of the hospital. They kept saying I still owed $1,500. When we called United American, they said no, they had mailed a check. Somewhere, the check must have gotten lost, so they were going to rebill them again. But that was the only time that I had a problem. We're very satisfied with what we've got and our experience with it has been very good.

I've had United American for so many years. It pays my co-pays.

I signed up with United American Insurance five years ago. It's a supplement to my Medicare, and they've done fine.

I like United American Insurance. It's a good deal. Everybody's always been nice. However, the way mail goes, I'm always afraid of my payments trying to get there in time. So, I always call the second week of every month to make sure it's there on time because it's taken a long time to get there.

We've had a United American Insurance policy for a long time, and the coverage has been excellent. It's like someone sweeping then someone picking up the filings with a magnet. It's very complete. We also get the mailings showing what has been paid. At one time, we had a rep, but I have never had to call customer service, because everything seemed to be always completed. Ever since we went on Medicare, we've enjoyed the service, and we've never had any reason to even contact anyone. UAI is fabulous, and I'd recommend it to anyone. It's not inexpensive, but when it comes right down to it, it's worth every penny. I just had some major surgery and I haven't seen a bill from it.

I've been with United American for 12 years, and I've had a good experience with them. I haven't been that sick, except I had open heart surgery in May. I haven't seen any of the bills, but I've seen the statement that said, "This is not a bill" and saw what the bill could be. Everything looks like it's something I can afford. I wish they had drug coverage though. I called to find out about it, and they told me they dropped all drug coverage since 2014. So, now, I'm gonna get it at Medicare. Other than that, everything has been fine.

They've got a fabulous reputation with the hospitals. We're here in Dallas for four years and I've been in the blasted hospital for different operations. Their insurance supplement is golden. UT Southwestern just loves it. When I go into emergency and show them the insurance, there are no questions. It's exactly what I wanted. I just changed my direct billing with them and that was straightforward, wasn't quite as easy as I hoped it would be, but I got through it last night. Apart from that, they're doing a very good job.

I’m really satisfied with them. They provide good service. I've been with them for a long time and they pay for my dialysis.

I like them a lot. I've been perfectly happy. I haven't had to pay one penny out of pocket. It covers whatever Medicare doesn't and I've never had any issues with filing things. The doctor's offices file it and that's it. I don't hear anything again. When I talked to them, they were very nice, helpful and they answered all my questions.

United American Insurance is more specific and complete. Also, payment is faster.

I have supplemental medical insurance with them. We're completely satisfied. They pay for everything that Medicare doesn't or take care of it.

United American Insurance is reliable and a little less expensive than Florida Blue. They do the job well and we appreciate it. We're very pleased with the service. We haven't gotten shot down for things that we consider legitimate expensive. They've been fair.

I've had United American Insurance for several years. People are constantly calling me and trying to get me to change it. But I haven't had any problem with it so I haven't thought about changing it.

United American Insurance has lower prices. They're excellent. They've always taken care of whatever our costs have been. I had called to try to get myself on United American but they did not return my call.

My daughter-in-law told me United American Insurance is good company. I went with them and I’ve had no problems with them. That’s more than you can say about some of them.

United American Insurance's customer support responds very quickly. It has been fine.

My client has been with United Health Insurance forever and she's always been satisfied with it. According to her paperwork, automatic claims are effective in 1995. I spoke with United Health Insurance because I had to send the paperwork for a power of attorney and my client's claims. They've been processed. We did automatic billing when the payment comes due.

I called up one of United American's salespeople, Bill, and he was more than helpful. He got me everything I wanted. If I had a problem, I called up Bill. He came over immediately. United American is an excellent insurance company. Don’t look any further, go with them.

My insurance broker recommended United American Insurance and told me why they were good. I went with them and my experience has been excellent. I would tell friends to consider them.

I switched to United American Insurance several years ago. They have very good agents. I'm very satisfied with my plan and I would recommend this company.

I have Medicare supplement with United American. I did my research and it was the best for me and my wife. This insurance is very valuable and my experience with them has been a very good one. I will continue to recommend United American wherever it is possible.

I've stayed with United American for about 30 years. I just wish I didn't have to use it so much, but I'm getting old and things are happening.

United American's coverage has been very good. The cost is a little high. I'm paying a lot more than I'm getting from it most of the time now, but I appreciated it because I've had some pretty bad things happen to me over the years and it's taken care of everything for me. United American has never let me down, and I would recommend it highly to others.

We had some clearer facts from the gentleman that was selling United American. He didn't beat around the bush about any of the questions that we asked, and United American seems to have everything that we wanted.

I've had a very positive experience with United American Insurance. I've had a lot of health issues and my coverage is fine. Chris is my rep and he is wonderful.

We were with Cleveland Clinic and when they stopped taking HMO, United American Insurance was there to pick up the pieces. I've had them ever since and they've always been extremely good with me. When I asked them a question, they gave me an answer. They've been fair too and I have never had anybody question me. All this time, I've had three back surgeries and two other major surgeries. I've never had them deny a claim that I had to go back for.

United American Insurance is paying claims but I've had a couple of mine that they didn't allow.

United American has been a good outfit. I've been having several health issues, and they've been covering what Medicare doesn't cover. That's been a big boon to me.

The broker that I spoke with didn't give me all the information, because I would have gone with a better paying plan than the one I'm on. By the time I thought about it, I had a couple of stents and I was told that I couldn't change my plan. But I thought that there was no pre-existing condition, but there is. United American should allow their clients to change my plan. But other than that, I have no complaints.

My United American policy worked well. When I took out the policy, what happened was the guy that signed me up passed away, and then they put somebody else to do his paperwork. I spoke to the guy every now and again. He seemed to be helpful when I spoke to him, but we don't get much feedback from him. He doesn't call. I had a very difficult situation because I was on dialysis. When I did speak to their people, they were very helpful but I found that if we don't get statements regularly and we don't get the necessary paperwork, it's quite difficult to talk to them and deal with them. I went through a kidney transplant and as far as payment goes, they were very good. The only problem that I had was the National Kidney Foundation was paying for the policy at the time, and it was very hard for me to coordinate between Kidney Foundation and United American. It was hard for me to find out who was paying and when they were paying.

So far, United American has been great and we're very happy with it. From what Medicare covers, they pick up the rest. Some plans cover vision and hearing aids, and I don't think this one does at all. That would be nice but we don't have any complaints. It's what we bargained for.

We're happy with United American. We’re enjoying the benefits and peace of mind that we have. I just got out of the hospital with a stroke and we haven’t gotten any bills yet. We’re fully covered.

United American works for me. I had a stroke a year and a half ago, and I had no hospital bill. Between that and Medicare, everything was covered. I’m real happy with that.

Every time I needed to contact United American for anything, the customer service has been excellent. I was hospitalized, so I needed to use it. I found the coverage to be very good, and I'm really happy with the product.

United American is my secondary insurance for my Medicare. They've been wonderful for me and I love them. Their coverage has been working very well and I never get a bill. I've recommended United American to a lot of people. I would hold it up against anybody else's secondary insurance.

Any time we've looked to use the insurance, we've never been told no. Since everything's been going all right, we haven't had reason to change providers.

I have my complementary health insurance with United American. We've had it for at least 35 years and my experience has always been good. The person that comes out to talk to me is Fred. He hasn't been here for quite a while but he used to come more often. The guy's been very nice. I would tell friends to get in touch with Fred and talk to him.

We've been with United American Insurance for many years and they take care of all of our insurance such as homeowners, car, and health. My wife and I are both on Medicare. They've been excellent and every year, they go through a review of all the insurance. The rate is definitely affordable. We're very happy with United American Insurance.

My husband worked for a bank and we had a life insurance policy through them. When he retired, the bank dropped the retirees that had earned that right for paid for insurance. They put us with an insurance agent to represent getting us new insurance. We did supplemental insurance through United American Insurance. I had a heart attack in November and I paid $92, so far. I found that I get statements monthly as to what's been paid out. My insurance agent told me that I was going to be extremely happy that this is one of the best insurance policies out there.

United American carries our secondary Medicare insurance. Compared to the one we had before, United American is superior in every way. Their monthly premiums are a bit high as a secondary carrier for Medicare. But I've had lots and lots of medical issues since I went on Medicare when I was 65 five years ago, and I have never received a bill from them. They've covered everything secondarily that Medicare didn't pay. They keep us up to date on what the charges and everything is going through. That's been paid.

Applying was relatively easy.

United American is head and shoulders above anything we've ever had. It's great insurance.

United is our supplement and they go ahead and take care of things. They pay the bills and we're happy with that. I still get a letter that’s saying the price is going up but short of that, I'm okay with them. I would recommend United.

I have a Medigap health insurance plan, and I've had really good service through United American. It's good insurance.

I have medical insurance through United and it's our main insurance. I've had it for quite a few years. They always are Johnny-on-the-spot where they pick up whatever Medicare does not. If Medicare does not accept something, they don't either. But they’re very good about it.

The service seems to be working okay for me with the exception of one outstanding issue which is still not resolved.

The rep was very nice, and signup was fairly easy. I've had United American for three years, and they've treated me right.

So far, United American has been excellent and I have no complaints at all. They pay for my visits to doctors and I was in the hospital too. They pay for everything. I pay a lot of money, but I certainly don't have any qualms about it. I don't need any other plan, and I'm satisfied with what I have.

They took care of everything and I appreciate it. They were really good. It cost me a fortune, but it’s worth it. I’ve got the policy that pays for the medication, the hospital, the doctor, and the prescription. I enjoy it. But I wish the prescriptions were cheaper.

I have no co-pays and that makes me very happy. When I need a doctor, I go. United American has never given me a moment's worth of problems. But I'm not happy with $300 bucks a month.

I like United American. Their customer service has been somewhat of a problem but it’s not one that I can’t deal with. Once they sign you up, you never hear from them again. Now, each year, I request out of their office an update on comparison shopping, which they send to me. And then, they highlight, “Stay with”. They make that recommendation. But at one time, when I first signed up with United American, I had both health and pharmaceutical. At that time, I was taking a medicine and United American dropped it. They would not cover it so I had to find another insurance. I ended up going to an outside broker and almost canceling all my insurance with my broker because they didn't follow up. The rep finally came to my house and got it all straightened out and I ended up going with SilverScript on pharmaceutical.

I could not ask for a better experience with United American. I have never had a problem with them in over 20 years. If there's a question, I'd write back a letter. Most of the time, I'd get an answer except when I called on the phone. When you call with a problem and this was a minor problem, it would be nice to get an answer though. I called one time and we did not get an answer. I called a second time and we did not get an answer too. It had to do with the insurance but it was just a question that we needed answered.

In the 20 years that my mom has had United American Insurance, I've had to call them a couple of times, and it's been okay. I like the service and the benefits they're giving her. They've paid everything that my mom has needed. I would love to stay with them but I'm paying a premium price for their policy, and there are so many opportunities to get less now with these Advantage plans. I hope that they take that into consideration and don't raise their prices for a while.

I have two policies with United American. When I make a payment, it's made out to United American. I have long-term insurance. I have Medicare supplement. The two policies were mixed up in payment. The payment that I made, an annual payment of $2,100, was credited to the long-term policy, which made me get a letter from United saying that the other policy has lapsed. I was not able successfully to correct this because I went to one policy, they said they’re Globe Insurance and said, “We don't handle this.” A 20-minute wait on one side. They switched me over. Another 20-minute wait for them. They said, “We can’t handle it. You have to talk to Globe.” This was very frustrating. I was told that it was corrected by the last phone call that I made, but I looked into the computer and they are still saying that the policy has lapsed.

We've had United American for over 35 years. My husband died and we had it for him, too and it was excellent. I just fell down, broke my hip, but I had a bad leg also. I'm still recuperating and they've been very nice to me.

I’m completely satisfied with United American. Whenever I had to call, it was taken care of.

I've had United American Insurance for a number of years. They have always paid their portion of all my medical bills and I appreciate them so much. I've been very happy and satisfied with them.

At first, the insurance company wouldn’t pay for any prescription. But now, my insurance agent went back and refiled my claim. I also had to go back and pay some back penalty. But currently, I have United American Insurance Company paying some of my medicine for me. My agent suggested I carry that particular policy and he liked it really well. He also had very good luck out of it. I really like the company and I have no difficulty with them whatsoever. If I have any problem, I go through my agent, then work with him to further disclose anything I might have a problem with. I pay them annually with one check for the whole year and I want to continue to do that. Some of the other companies want you to pay it monthly and that’s hard.

I've had United American Insurance for years and I'm very pleased with them. The rep we had was wonderful.

United American Insurance is good about paying my doctor bills. I have had quite a few here lately, unfortunately, but they've always been good for me through the years.

My experience with United American Insurance is excellent. I intend to keep it for the rest of my life.

United American Insurance paid the supplement which is what they're supposed to be doing. I find them fine but I wish their prices would go down.

I have a wonderful insurance man with United American and I'm very happy with them. They're good.

I received information that United American are raising the prices and I wasn’t happy about. But other than that, the service from their reps have been satisfactory and I have no complaints about them. I have the secondary insurance with them and signing up was not difficult at all.

I needed a plan that was going to work if my Medicare wasn't accepted. I got one from United American and the service was very good. David, the gentleman that helped me was excellent.