
United American Insurance Company Reviews
3700 S. Stonebridge Drive, Dallas, TX
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About United American Insurance Company
United American Insurance Company was founded in 1947 on four core values: stability, service, quality and commitment. Today, United American Insurance Company offers life insurance, cancer and critical illness insurance and Medicare Supplement Insurance policies. The premiums for its whole life policies never increase. The company works with local and home office agents to sell policies. Globe Life Insurance Company of New York, along with United American, operates as a wholly-owned subsidiary of Globe Life Inc., with both divisions primarily focused on the sale of Medicare supplement policies.
Visit www2.unitedamerican.com- Nationwide coverage
- Strong critical illness policy
- Several Medicare supplement choices
- Limited selection of policies
- No live, online support
United American Insurance Company Reviews
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Reviewed Dec. 27, 2025
I purchased a Supplemental Plan N during open enrollment receiving a quote. 1 month later, they raised the rate because of having a birthday. Then 1 month later, they raised my rate because of a new year. They have you locked in because of underwriting. They did same thing again this year. Raised $10.00 months December 1st, then starting January raised $29.00. That's a total of $39.00 a month on top of Medicare increase. Cola raised totally eliminated thanks to United American. But there is a bright light at end of tunnel. Starting 2026 January, my state passed a new bill which allows consumers to choose another insurance company without underwriting as long as you choose same plan. We are allowed to do this within 60 days of our birthday and not during open enrollment. Personal guarantee they will lose my business and other consumers. Corporate Greed.
Michael, we passed along your feedback immediately. Hearing from our customers helps us improve. We are deeply sorry you faced rate increases, and we completely understand your frustration. If we can assist in any way, please contact a customer care supervisor at eservicecenter@unitedamerican.com at any time. Thank you for your feedback.
Reviewed Dec. 18, 2025
United American Insurance does what they're supposed to. My experience with the company is fine. Everything is good and going fine.
We are so pleased to hear that everything has been going smoothly! Your faith and trust in us is so important. Thank you for your commitment to United American Insurance.
Reviewed Dec. 18, 2025
After Mom's death United American Insurance Company sent a check to Dad just a few days after her passing. That was great! However as Dad was in a nursing home the check seemed to get lost! I called customer service numerous times and I got a response the 1st time that they couldn’t talk to me and wouldn’t tell me where the check was sent to. This started in May. In September I was told check was not cashed so a new check would be sent in 15 to 20 days. Never got it. Talked to nursing home numerous times and said they had not received it. Finally called customer service again on December 8th after Dad's passing and sent in his death certificate.
On December 11th talked to Brandy in customer service. She said the check had been cashed and was in process of sending me email of cancelled check showing who cashed it and when. Got cut off so called back and talked to Gloria who said Brandy had sent email to me. About 1 hour later got the email. I want to personally thank Brandy and Gloria. They gave me info I needed. All we ask for in customer service is truth and help. Not sure how a person can say new check will be sent out in September when check got cashed on June 2nd! Anyway issue solved, got money from facility that cashed it without our knowledge or signature. Just asking for customer service to be truthful and helpful! Again Brandy and Gloria thanks and God Bless you both!
Reviewed Dec. 18, 2025
Everything has been perfect with United American. I’m happy with it. I had work-related insurance with my employer, and then I got Medicare. So, I have United American as a supplemental insurance.
Thank you for your wonderful feedback regarding your experience with United American Insurance Company. We greatly appreciate you entrusting us with your supplemental insurance needs, and we're delighted to hear that you're completely satisfied with the service you receive. We look forward to continuing to support you in the future.
Reviewed Dec. 18, 2025
I used United American Insurance based on the recommendation of a family member who is a CPA. I haven’t needed any customer service from them, but their price is competitive.
Reviewed Dec. 17, 2025
United American was recommended to me by an agent I worked with when I moved here to Florida about 13 years ago. I purchased a supplemental to my Medicare. He said they're a little high in prices but the coverage is good. He never heard complaints from his clients about them. In my experience, it is a little more expensive per month, but it covers a lot of things.
I spoke with them a few days ago because my policy was due to renew on the 15th of December. I realized I hadn’t gotten a bill yet on the 4th. They gave me options, and I usually pay six months at a time. I called them, and the representative said I still have 30 days to pay it. I don’t like paying my bills late. I sent it in and, four or five days later, confirmed that they got it and confirmed with my bank that it was processed. They might have mailed them a little late this year, so it could have gotten lost in the mail.
I got one outstanding now that I'm trying to get straightened out with a therapy place. I had my right shoulder rotator cuff replaced. The agents I called weren’t able to help me at all. I got to the supervisor and she called back the therapy place. She said the supplemental takes care of a part of the copay. United American only pays a small part of the difference. They're supposed to be working on it, but I haven't heard anything back.
Terry, thank you for sending us this feedback, and we've forwarded it on. Hearing from our customers helps us improve our service, and we are glad to hear you value our coverage. We wish you a happy holiday season.
Reviewed Dec. 13, 2025
Everything is automatic with my mother's supplemental insurance through United American Insurance. As far as I know, she doesn't have to do anything and hasn't had any issues.
We are so glad to hear about your experience with United American Insurance, and we appreciate the time it took for you to leave this review. Please let us know if we can assist in any way; we are here to help.
Reviewed Dec. 10, 2025
I'm very happy with United American. The people are helpful. I have not had any problems. I was with Xerox back then, and then they changed the whole plan where we had to get our own insurance. So, Xerox people hooked me up with AARP. And then something happened, and they said I’d have to redo it again. And I was afraid I'd be without insurance. So, I called Miss Scott, who deals with United American, and she hooked me up with them. She came to my house, we filled out some documents, and I signed them. She took care of everything.
The only thing I thought was gonna happen was they would pay for a gym membership, because I was told three or four years ago, they would start doing that like AARP. But they have not done it yet. That's my only complaint.
William, we are so honored to have your trust, and your recommendation means everything. Thank you for your feedback.
Reviewed Dec. 9, 2025
I purchased from United American Insurance many years ago my supplemental insurance, and the process was easy. They have been good when I filed a claim. They have paid everything. I am surprised and amazed that they would do everything that they have done.
It’s always a pleasure serving and protecting families! We appreciate you letting us know how we’re doing!
Reviewed Dec. 9, 2025
United American Insurance is a good company. I’ve had them for 12 or 13 years. I’ve spoken to their representatives years ago, and they were easy to talk to, and they answered my questions right away. Filing a claim is no pain at all. The provider usually submits their bills, and United American pays them. We always wish that their price was a little bit less, but I don’t write checks for any doctors.
Richard, we are so grateful for this feedback. Thank you for being a valued policyholder. Your review will help us improve.
Reviewed Nov. 16, 2025
I have a Plan F through United American Insurance. I had University of Iowa insurance and then I switched to United American about five years ago. I've never been in contact with UAI other than when I switched. I have no reason to be in contact with them because they have met all my requirements. I'm not happy when the premium goes up, but I'm very happy with the insurance. The Plan F has been a good fit for me.
We are so glad to hear that your experience has exceeded your expectations. Thank you for taking the time to leave this review, and we stand ready to assist with anything you might need.
Reviewed Nov. 15, 2025
United American's coverage was excellent. However, the cost was exorbitant. I've been with United American for almost eight years and I was very happy with them. We're changing insurances as of the first of the year. The only reason I'm changing is I'm saving almost $150 a month with the new plan.
Thank you so much for your feedback! Please do not hesitate to contact us if we can assist in any way.
Reviewed Nov. 13, 2025
I've had United American for over two and a half decades. Until this last year, I didn't have any issues. I wasn't crazy about that price bump, but other than that, I've always had a good experience with United American. Still, I will be shopping around for a policy. I wanna see what else is out there and what else might be available solely based on cost. If there's somebody else out there that's cheaper and doing about the same thing for the same price, then I'm gonna go with them.
Thank you so much for your kind words about our service and policies, and we hope you decide to remain a part of the Globe Life United American Insurance family. We are always ready to field any questions you have about our offerings; Please don't hesitate to contact us if we can assist in any way.
Reviewed Nov. 13, 2025
I've been very happy with the services I've gotten from United American. I have Medicare, so I purchased a supplemental insurance. The gentleman who I met with was very insightful and gave me lots of good information. I've had a lot of medical issues in the last year and a half, and everything with my care and processing has gone very smoothly.
Margaret, we are so honored to have partnered with you during your recent medical difficulties. Thank you for your kind words, and please know we are always ready to assist.
Reviewed Oct. 29, 2025
It was my secondary insurance for Medicare. I first went on Medicare. I got Medicare, and then I got United American. My Medicare pays the 80% first, and then United American would come in and pay a percentage of what was done by Medicare. They would do their part. And so, I really liked it because I never got a bill from the doctor. So, United American would pay what Medicare did not pay.
Everything else is going pretty well the way it was supposed to. And we were really pleased with it. They've been very good. When I would go to the doctor, I never received a bill or a statement. Because we had got Plan F, which was right before they got away with that, and it was the best. I couldn't even tell you my agent's name right now. But he said it was like the Cadillac of insurance. And we did. I go to the doctor knowing that it's taken care of.
We hope if we can provide assistance, you'll reach out to us at eservicecenter@unitedamerican.com. Thank you for your loyalty to United American Insurance Company, and we appreciate your feedback.
Reviewed Oct. 28, 2025
United American Insurance was recommended to me, and I’ve never had any issues submitting claims, so it’s going fine for me.
We are so happy to receive this stellar five-star review! Thank you for your feedback.
Reviewed Oct. 28, 2025
I have a lot of experience with United American, and it has all been fantastic. Right now, I’m looking forward to a year of not having to use it because I got fixed. I was on seven medications for the last four years. Now, I take baby aspirin and a thyroid pill.
My insurance guy, who is out of Denver, came up years ago and set me up on this. When I became eligible for Medicare, he came up and I’ve been on United American ever since. I have a friend that has Humana, and I gave her the phone number to call him.
We are so glad you feel satisfied with your experience with United American Insurance Company. It's thrilling to read of your improvement since your surgery. Thank you for your kind words.
Reviewed Oct. 28, 2025
I was in the hospital, and just got a bill last week from Advent. I called United American, as they were supposed to pay $1,674, and they said they paid for it, but Advent says they haven’t gotten the payment. United American told me I’d receive a notice within 24 hours confirming payment, but it’s been three days and I haven’t received anything. If United American could call Advent and provide the information, that would be wonderful.
Please do not hesitate to reach out to us at eservicecenter@unitedamerican.com or 1-800-331-2512 for a status update. We are grateful you are a policyholder with United American, and we stand ready to assist.
Reviewed Oct. 28, 2025
I decided to go with United American because of the cost. It’s a high-deductible plan, and that’s what I wanted. But I've only spoke to one person from United American in the last five years. The doctors or the office files the claims. I’m totally in favor of what they’re doing. I pay a deductible, and they take the money out. I’ve never had a problem with them.
We are so delighted to hear that you are satisfied with your United American Insurance coverage. We want you to know we are ready to assist if you need us.
Reviewed Oct. 28, 2025
The customer service of United American was great. It was through an agent. I’m happy with my experience with them.
We are very glad you are satisfied with your experience with United American. Thank you for your kind words, and we wish you the best going forward. Please reach out if we can assist in any way.
Reviewed Oct. 28, 2025
The experience I’ve had with United American was very good. Every three months I get a statement saying everything they’ve paid. Overall, I’m very satisfied.
We are very happy to hear you are satisfied with your coverage, and we want you to know we are ready to assist with anything you might need!
Reviewed Oct. 27, 2025
Clint picked the plan that fit my needs perfectly. I am able to see all my preferred doctors without referrals. HE is available when I need him. Finding insurance can sometimes be very involved. He was able to make this simple.
Thank you so much for your feedback, and we are always ready to help. Don't hesitate to reach out.
Reviewed Oct. 23, 2025
We've had United American health insurance through our insurance agent for a number of years. Whenever I've had bills from Medicare and there's been additional charges, they've taken care of them. They've been great with us all these years. We've had no issues.
We are very happy to hear you've had a good experience with United American Insurance Company. We are always ready to assist, so please do not hesitate to contact us if we can help in any way.
Reviewed Oct. 4, 2025
Our United American Insurance is a supplement through Medicare. The application process was fairly easy. We liked the agent. I haven’t had any trouble, it meets expectations.
We are so grateful to read your detailed review about your experience with United American Insurance Company. Thank you for taking the time to let us know you are a satisfied customer, and we will forward your thoughts about price to the appropriate department. We want you to know we are always ready to assist, so do not hesitate to reach out if we can help!
Reviewed Oct. 4, 2025
I’ve been very pleased with United American since I started using them, and I intend to keep my supplemental. I had West Nile virus neuroinvasive disease, and almost died. I went on disability. I still have some issues, but I get around. As far as filing claims, I never have to talk with them. They negotiate a fixed price before I have any procedure done and whatever Medicare is not paying, they electronically send the invoice to United American.
Claire, we are so sorry to hear that you have recently been ill, but we are happy that you had a good experience with our company as you filed claims. United American Insurance Company is honored to be your insurance carrier. Thank you so much for leaving your thoughts with us, and please do not hesitate to reach out if we can assist in the future.
Reviewed Aug. 28, 2025
It was six years ago that I started with United American, and it’s been seamless. The clients get paid. It just happens. I don’t even think about it.
I’ve had serious health issues in the past few years, and my hospitalizations have gone smoothly. I lived in Florida when I purchased this insurance. Then I moved to Massachusetts, and they don’t offer United American there. I got to keep it because I already had it. I was really lucky.
I got laid off from my job right around the time I was turning 65, so I had to find insurance in a hurry. Boomer Benefits is the name of the company in Texas. They educated me and gave me an analysis of a few different plans. It was three or four plans, and I chose United American.
Submitting a claim has been a very positive, but I actually don’t submit claims. My doctors do, and then I get notification that the claims are paid. I’ve never had any problems.
I usually don’t give positive reviews, so this is very unusual. They have to be really good for me not to have something to complain about. I don’t have any regrets going with United American.
We are so glad that you have received excellent service, and we want you to know that we stand ready to assist you anytime. Please reach out if we can help! Thank you for being a valued policyholder.
Reviewed Aug. 28, 2025
We’ve been with United American for a while. We were recommended by our Medicare broker. There was not much of a process with the enrollment. They came over, explained to us the choices, and we made a choice.
Happy to hear that, Deborah, and please know we at United American Insurance Company stand ready to serve you. Thank you for taking the time to leave a review!
Reviewed Aug. 28, 2025
United American is my father's Medicare supplement and he’s had plan F for years. I manage this for my dad now. Their premiums are not cheap, but he needs healthcare. For billing, I needed to use their website and set up an automatic payment of my choice. They offer quarterly, annual, and monthly payments. If you go automatic, you have to go monthly and that's a little more. You pay more cash over a year for the monthly payment than you would for a quarterly or the other. That's the only drawback that I find. I can get ahold of them online or by phone call fairly easily. In the three years that I've managed it for him, I haven’t paid out-of-pocket. It's worth checking out for the Medicare supplements.
So happy to hear that you are satisfied, and we stand ready to help you and your father if you need us. Thank you for your kind review!
Reviewed Aug. 28, 2025
I’ve had a good experience with United American Insurance so far until this issue arose. I haven’t reached out to them yet about this because they've always covered everything.
It sounds like you need some additional clarification about your policy, and we would like to get you that information right away. Please reach out to us at eservicecenter@unitedamerican.com or 1-800-331-2512 so that we help. We are sorry for your inconvenience, but we would like to help! We look forward to hearing from you.
Reviewed Aug. 28, 2025
My experience with United American Insurance has been very positive. I’ve been with them at least 20-some years. I got the policy through my previous employer, and I still have the same one. I have basic insurance, and it's kind of expensive, but it is a very good policy. I’m very glad I have it because I’ve had issues where I needed to have good coverage. I have no negative issues at all.
When I have a question, I call myself. The representatives are decent and positive. They answer my questions, and I am very satisfied with everything about United American. However, the price is almost $500 a month, just slightly less than that. I’m living on Social Security, and it’s an enormous chunk for me. Their prices are too high, but I understand I’m getting very good results.
We would like to thank you for leaving this detailed review, and we are delighted you have had a great experience with United American Insurance Company. We just want you to know we stand ready to assist you whenever you might need us. Thank you for your loyalty!
Reviewed Aug. 10, 2025
I have a supplemental to Medicare with United American which was done through an insurance agent when I signed up for Medicare. My experience has been good. I haven't had any complaints about charges that they've been presented with, and they have honored them. I'm very satisfied with them.
Normalee, we are so happy to hear about your excellent experience with United American Insurance, and we appreciate you recommending us to your friends and family. If we can ever serve you, please do not hesitate to contact us. Thank you for taking the time to leave a review!
Reviewed Aug. 9, 2025
I’ve been with United American Insurance since 2012, and my experience with them has been good. They’ve done what they said they’re gonna do. The price was the best in the world. The only problem I’ve had was the e-service being confusing for a while, just the address of it. I have to think about where I’m going. But I’ve conquered that now. That’s not a problem anymore.
Another problem I had was that I got a bill two months ago, and I’d like to check and see if it was submitted to United American. And I pulled up my screen of process, but it only went back a year. And this was 13 months, so I couldn’t see it. Because these doctors are so late, and hospitals are so late in getting these bills out to you. But I can look and say that it was processed. Then I’ll send them their money. I did talk to an agent then or have somebody help me, but I don’t know if she knew what I was talking about or not. But it wasn’t a big deal. It was just $100.
When I had a problem in 2022, I had surgery, and my neurosurgeon kept sending me the bill, and I told them to bill my secondary insurance. And they said that they already did. So, I looked, and I couldn’t find any record of this. I called United American, and they said that those are S, or AMO, or AMB copy. And I told them that I have those for my Medicare records here. So, I just sent that right in, and they sent me a check in a week. It was fantastic. I’m happy with them.
My wife also has the same insurance, but I have the high-deductible policy. She has the regular policy because she had cancer. She does what the doctors tell her. So, she has more doctor’s bills than I do. I have more doctors, and I don’t go, and I don’t get a lot of claims.
Mr. Montgomery, I have forwarded your thoughts to our online portal department. Hearing from policyholders helps us improve, and we appreciate your feedback. Thank you for your trust as a policyholder and please let us know if there is any way we can serve you.
Reviewed Aug. 9, 2025
I just had an open-hear surgery and I haven’t seen a bill. United American Insurance took care of everything. I didn’t have to reach out at all. Every time I turn something in, I have no problem with it.
Dana, we are so happy to hear that United American Insurance is providing you with the service you need and deserve, especially through your recent surgery. Thank you for your trust, and please let us know if there is anything we can do to serve you in the future.

Reviewed July 31, 2025
I had open heart surgery and Medicare paid the 80 percent however United America never paid the hospital their share and now the hospital is coming after me for $1600.00. I paid for the additional insurance but UAI stiffed me with their bill.
I just wanted to follow up with you that I reached out on your behalf with these details provided to a customer service supervisor at United. Kindly give her 24-48 hours to respond. We are so sorry for the inconvenience.
Reviewed July 26, 2025
I signed up with United American Insurance back in 2019, choosing their supplement plan to Medicare. My experience has been quite seamless. When I visit the doctor's office or hospital, all I need to do is present my card, and everything is handled without any extra effort on my part. This ease of use has been consistent, as they cover what they promised, maintaining my satisfaction.
Although there was a single instance where both Medicare and United American did not cover a claim, my overall experience remains positive. Aside from that event long ago, I haven't had any need to contact them regarding claims.
Overall, I'm pleased with their service and would recommend United American Insurance.
We’re glad to hear that you’re satisfied with your experience. Thank you for choosing United American Insurance Company!
Reviewed July 24, 2025
My experience with United American Insurance has been fine and my assessment aligns with a high rating on a satisfaction scale, reflecting a generally positive sentiment toward the company. To date, their service has suited our needs well.
We sincerely appreciate your feedback! Providing our customers with the best possible service through knowledgeable and professional representatives is a top priority for us, and we're happy you're a satisfied policyholder. We look forward to serving you in the future!
Reviewed July 23, 2025
Both my husband and I have been satisfied customers for years. The service remained impeccable when my husband was hospitalized; United American was consistently cooperative, and covered numerous tests without any hassle on our behalf. United American raised it a lot of money a month, but we still wouldn't change.
Thank you for taking the time to leave us a review. We love hearing that our customers find our service and coverage helpful during challenging times. Thank you for choosing United American!
Reviewed July 23, 2025
I've been with United American Insurance since I retired. My interaction with their customer service over the years has consistently been excellent. There haven't been any notable issues, and I find their service to be dependable.
Thank you for your review of your United American experience. We're happy our representatives have provided you with excellent service in a timely and efficient manner. We look forward to serving you in the future and we appreciate you choosing United American Insurance Company.
Reviewed July 23, 2025
I selected United American as my secondary insurance. Previously, I had insurance with another company, but I've found United American to be more beneficial as it covers more than what I had before. Enrolling with them was straightforward, and while I haven't interacted much with their representatives, the coverage itself has been fantastic. Although I haven't had extensive dealings with United American, I'd describe my experience so far as positive, providing reliable support through my coverage.
We are very happy to hear your comments! Thank you for taking the time to let us know how we're doing. Excellent customer service is our top priority, and we look forward to serving you in the future.
Reviewed July 23, 2025
I've been with United American Insurance Company for six years. Over this time, I haven't had much direct interaction with their customer service since there hasn't been a need to contact them. My experiences with them have been fine without any issues to report. However, during my hospital visits, I've noticed that not every facility accepts their insurance. With my Medicare AMB and my supplement, I also don't have bills to pay.
Thank you for taking the time to give us feedback. We will forward your comment about coverage on to the proper department. Thank you for reaching out to United American and we look forward to serving you again in the future!
Reviewed July 23, 2025
My broker told me about United American Insurance Company. My relationship with them has been ongoing since I turned 65, which marks nearly 12 years this coming August. My experience with UAI has been overwhelmingly positive. United American Insurance Company pays all my bills that I don't need to pay. I've contacted their customer service a couple of times for minor inquiries, primarily about offerings like gym memberships—something I'm interested in, yet unavailable through them. Despite not having this feature, I've chosen not to switch to an advantage program solely for gym discounts. In terms of cost and coverage, the premium has risen from $185 to $270 over the years. While this is significant, especially on my fixed income of $1100 from Social Security, I still see substantial savings compared to others who have to manage copays and additional fees. I've never been disappointed or upset over anything.
Thank you for your feedback. Thank you for choosing United American Insurance Company and we look forward to serving you in the future.
Reviewed July 23, 2025
I've been with United American Insurance Company a long time. I'm pleased with them. I'm in New Jersey. The only one that the agent filed for me was in Texas. The customer service has consistently aligned with their promises, and I’ve never encountered any issues regarding payments. Although I've been happy with them, I do wish their services were more affordable.
Thank you for your review! Our goal is to provide affordable financial protection through a process that's simple and easy for our valued customers, so we will forward your comments to the proper department. Your satisfaction is our top priority, and we look forward to serving you for years to come.
Reviewed July 23, 2025
My experience with United American has been rather straightforward and problem-free so far. I even worked through a broker during the application process, which made everything quite seamless.
When a friend asks about United American, I would likely recommend them. They've been reliable and there when I've needed them. I hadn't encountered any issues, which adds to my satisfaction overall. Overall, United American has met my expectations, and I appreciate their straightforward policies. If a person is searching for a trustworthy insurance provider, I'd suggest giving them a consideration.
Thank you for your review. We appreciate you and the trust you’ve placed in United American for your financial protection. Our goal is always to provide excellent service to our policyholders and we're happy you're satisfied. We look forward to serving you and your family for years to come!
Reviewed July 13, 2025
I went with United American Insurance Company upon retiring at the age of 65, and I've been with them for about nine years now. My insurance broker highly recommended them to me. Although I've continued to pay a monthly premium, which currently stands at $329, I find the service to be worth the cost. I’d give them the highest rating.
Thank you for your review. We appreciate you and the trust you’ve placed in United American Insurance for your financial protection. Our goal is always to provide excellent service to our policyholders and we're happy you're satisfied. We look forward to serving you and your family for years to come!
Reviewed July 13, 2025
Over approximately ten years, my experience with United American's customer service has been largely positive. But I've found myself occasionally placed on hold for longer durations than I'd prefer.
Thomas, your feedback is really valued. Thank you for taking the time to detail your experiences. We are forwarding your comments about hold time to our customer service department immediately. In the meantime, we wanted to provide you with an email address that reaches our customer service supervisors should you prefer that. You can email them at eservicecenter@unitedamerican.com at any time with your name, policy number, concern, a convenient time to call, and a call back number.
Reviewed July 12, 2025
After turning 65, I used United American Insurance Company for my Medicare supplemental insurance. I'm 71 now and so far, I've had positive experiences with them and I haven't even needed to contact customer service because the service has been exemplary. They always respond to the requirements outlined by Medicare AMB, ensuring coverage for expenses and settling any remaining balances as per the policy. One of the standout aspects for me has been their reliability in adhering to what's specified in the Medicare agreement. As an insurance agent, I read through the contract thoroughly and can confirm they uphold their commitments well.
We are so happy you trust United American with your supplemental insurance. We appreciate that, with your experience, you know excellent service when you see it! We are grateful to count you among our policyholders.
Reviewed June 25, 2025
I have been with United American for about four or five years. My experience with them has been positive. I had no issues with the customer service I received.
Thank you for your review Anthony! Your satisfaction is our top priority, and we look forward to serving you for years to come.
Reviewed June 24, 2025
An insurance broker set my mom and dad up with them because they were just getting nothing but problems with another company. And he suggested United American. And so, they switched over. And they had no problems with that after that. That's why we went with them.
I've never had to file any claims with United American. The doctors or the medical people always bill them separately after the primary insurances been billed. And they bill United American second. And they come in and cover everything that Medicare didn't pay. I've never had a reason to even call them or talk to them, other than give my change of address.
I would highly recommend them. As a matter of fact, my sister, when she retired, and she switched from Kaiser to Medicare, and she also took United American. It's expensive and rates go up every year. Or maybe it's because we get older every year and they automatically go up because of the age. They have competitive rates compared to others. Other than that, I've had nothing but good experiences with them.
Patricia, thank you for taking the time to let us know how we're doing! Excellent customer service is our top priority and we're happy that the information was explained in a timely and thorough manner. We look forward to serving you in the future.
Reviewed June 24, 2025
I’ve been with United for 12 years. I spent six months in Florida and six months in Rhode Island. So when filing a claim, I had to talk to them to make sure that I was covered in both places. But now, I don’t do that anymore.
I have had the luck of being in the hospital quite a few times and everything’s been paid for between Medicare and United. Though the price has gone up, I have no intentions of changing plans.
Thank you for taking the time to let us know how we're doing! Excellent customer service is our top priority and we're happy that the information was explained in a timely and thorough manner. We look forward to serving you in the future.
Reviewed June 24, 2025
I have been with United American Insurance Company for five years now. They were recommended by a gentleman, and he said that United American was really good.
They always answer any questions I have, and they have covered everything amazingly. They have done such a good job. I’ve already recommended several friends to United American, including my brother-in-law. I have been 100% satisfied with the service.
Thank you for your review. We appreciate the trust you’ve placed in United American and we're happy you're satisfied. We look forward to serving you for years to come!

Reviewed June 19, 2025
I changed health insurance companies effective January 2025. United American continued to withdraw premiums for January and February of 2025. Contacted them to dispute withdrawals. They committed to refund in 5 to 10 working days. Did not receive check. Contacted them again and was told they would cancel the first check and send a new one in 30 days. Still have not received refund.
David, please accept our apology for this cancelation issue. If this refund issue is still unresolved, please call us directly at 1-800-331-2512 for immediate assistance or email us at eservicecenter@unitedamerican.com. Include your full name, policy #, phone #, and the best time to contact you in the email, so someone can reach out to help, We apologize for the inconvenience this has caused you.
Reviewed June 16, 2025
I've had United American Insurance for five years now. I purchased a supplemental insurance policy through them, and I really have no issues.
Thank you for your positive feedback regarding your experience with United American. We’re happy you have had a good experience and we look forward to serving you in the future.
Reviewed June 14, 2025
I use United American when I go to the doctors and it’s been fine. I would recommend them.
Thank you for your review. We appreciate the trust you’ve placed in United American. Our goal is to provide excellent service to our policyholders and we're happy you're satisfied. We look forward to serving you for years to come!
Reviewed June 13, 2025
United American was part of my company insurance when I retired, and it stayed on when I went on Medicare Part B. I’ve been with them for well over five years, and my experience has been wonderful. They’ve covered everything I’ve had. I haven’t had an ounce, an iota of a problem with them.
We sincerely appreciate your feedback! Providing our customers with the best possible service through knowledgeable and professional representatives is a top priority for us, and we're happy you're a satisfied policyholder. We look forward to serving you in the future!
Reviewed May 8, 2025
I’ve seen a lot of changes in the insurance, but mine has never changed. I’m 92 years old and I’ve had United American since 1996. I got them when I retired. I used it when I had breast cancer and I never used it again until this year when I fractured my back in three places.
United American took care of me. I felt so good in the hospital because I knew I was being taken care of. I’m back walking again, and I can still walk about two miles a day. I would rate United American 5-star every day. I’m very happy.
Thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed May 8, 2025
My mom has been with United American since she was 65, and at this point, she's 97.5. She has never looked back. Our experience has been really great. We recently had an address change. It went really smoothly. Everything we've ever had to talk to them about has gone really smoothly.
Thank you for your feedback. It’s always a pleasure serving and protecting individuals like your mom, and we are glad to hear she is getting the excellent service she deserves and expects. We sincerely appreciate that she chose United American, and we look forward to serving her in the future.

Reviewed April 30, 2025
A seriously low level company as far as communications goes providing non working, and irrelevant phones numbers making you think they are possibly scammers, and basically disinterested in the issue when you call them. For me it became a trust issue in that I started to wonder if my payments were actually going to them forcing me to find another company.
Thank you for your feedback. Providing excellent service to our customers is a top priority for us. We always encourage our customers to reach out to their agent, but if a response isn't given in a timely manner our customers can always call the United American Customer Service number at 1-800-331-2512. They will be happy to help or direct you to someone who can.
Reviewed April 22, 2025
When United Healthcare was doing their sales pitch, they had me convinced that I was gonna save so much money. We actually have a really good agent. She's very knowledgeable about the types of insurance. She recommended it to us and helped us sign up for it. I had Florida Blue Insurance before, then I got my Medicare and got a supplemental, and we have Part F. Other than paying our monthly, we don't have to pay anything else. They always cover what Medicare doesn't cover, so we don't have to pay that 20%.
I don't have to call them too often, but if I've ever talked to them about anything, they're very helpful and they answer my questions. It's all been a good experience for my husband and I to be with them. It does go up every year. I don't know if they have a standard, but my husband's wondering why his is so much higher. He's not that much older than me, just two years. But that might be the case with a lot of insurance, that it goes up. The most important thing for me is when I need something medically, that it's covered, and I would give them an A+ as far as an insurance company.
Thank you for your feedback. We're glad your United American policy has been valuable, and we look forward to serving you in the future. We appreciate you taking the time to let us know how we’re doing.
Reviewed April 22, 2025
We’re very pleased with United American Insurance Company because they're excellent. They paid the claims of the remaining 20% coinsurance. We've never had any problems with them. Everybody accepts the secondary insurance, and I think they’re reasonable. We’ve been a member with them for a number of years.
Thank you for your feedback regarding your experience with United American. We appreciate your positive feedback and look forward to serving you in the future.
Reviewed April 22, 2025
I had a good experience with United American Insurance Company, it’s been fine. I haven’t had any problems. They cover my pharmaceuticals.
Jacquelin, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed April 13, 2025
When I retired 20 years ago, I chose United American as my supplemental insurance. Whatever Medicare didn’t pay, they picked up and paid. Over the years, I’ve only had to call them maybe twice. Overall, they’ve been very good, and I’ve had no problems.
Lola, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed April 10, 2025
United American Insurance covers what they say they cover, and they take care of things immediately. I've dealt with a number of insurance companies in my working life and retired life, and they are at the top of the list. I prepay my medical expenses through the Medicare supplement Plan F, which is the most comprehensive and most expensive plan. But historically, I’ve had blood clots and leg problems, and it just made sense to pay even though it was more than the other plans.
Warren, we’re glad to hear that you’re satisfied with your recent experience. Thank you for choosing United American!
Reviewed April 9, 2025
I got health insurance from United American and I'm very pleased. But getting applied was difficult. I was unaware of them and I had to use a broker.
Malka, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed April 9, 2025
It was easy to get enrolled with United American Insurance. When utilizing the coverage, I just give them the card and they take care of it. I like the protection it gives. It’s above and beyond my other health insurance, so I've been very pleased so far.
Ronda, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed April 2, 2025
My wife and I both have United American Insurance. We used to have a different provider, but United American was better, and we were guided that way by our employee benefit person from the school district. The application process was simple and the coverage is good. Three months ago, I was with some friends, and I showed them my card so they could get the information. The one thing I don't like is when we the get bills, we don’t know which has been paid by United American so that part becomes a little fuzzy. It would be better if we got a bill from them, say, for $250 and pay that upfront versus trying to figure out or double pay every time a bill comes in from a doctor or hospital. And I've made a lot of phone calls to find out where we are.
James, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed April 2, 2025
My insurance guy found United American Insurance, and he processed the application for me. I'm very pleased. I've never had any problems with customer service and they've covered everything so far.
Eva, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed April 2, 2025
I’ve had United American Insurance as my supplemental for three or four years. They’ve been really good, and I have no complaints with them. The application process was handled by my agent, and the last time we talked to him was during COVID. I tried to call him, and his phone is still hooked up, but we never talked to anybody.
Thomas, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed March 14, 2025
I’m very pleased with United American. I bought supplemental insurance for my Medicare and have had no problems with the coverage. The price is adequate, and so far it’s been a fine experience.
Javier, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed March 13, 2025
I got a supplement insurance from United American. My financial advisor filled out the application. I’ve filed many claims with them and they’ve taken care of them. I’ll tell others to buy the United American insurance.
Michael, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed March 13, 2025
We use United American Insurance as a secondary on her Medicare. To file claims, we simply show the card at the doctor’s office. We have been with them for a couple of years.
Alan, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed March 4, 2025
I was in the hospital with a squamous cell that turned cancerous and I went through a seven and a half hour operation. And they took care of everything. United American has been great and a lot better.
Harry, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed March 4, 2025
Prior to using United American, I had Florida Blue. United American seems to cover more than Florida Blue. It’s a very good supplemental insurance. I’ve had it for a couple of years now, and I’m very satisfied.
Jacob, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed March 4, 2025
The experience with United American is a hundred percent fine. We’ve never had any issue with them. I went to United American – on the recommendation of a friend – as my supplemental when I turned 65 and went on Medicare.
The service I’ve received through them is effortless. Since July 2018, I've been treated for lung cancer and had hip replacements. I also have atrial fibrillation and had the Watchman procedure.
I have absolutely no complaints about it. The only thing, financially, I wish it were like a Medicare Advantage plan, but I know it isn't, and I know that luxury, I have to pay for.
I get a quarterly explanation of benefits letter from them listing whatever Medicare paid and what United American paid, and what I might be billed, which I have never been billed. All of my chemo treatments, surgeries, radiations, immunotherapy, I have not spent a penny on. I look at the monthly fee I pay out of pocket as an installment plan for all that. Once, I had to pay out of pocket for that anesthesiologist who, for whatever reason, was out of network.
Some friends of mine pay as much as $100 for a doctor's appointment. I walk in, sign the sheet, see the doctor and go home, so I would highly recommend it to anybody who has the means to do it.
Paul, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed March 4, 2025
It’s a good company to have. So far, so good. I purchased a supplemental for my Medicare through United American via my agent. It would be tough to say what happened with the coverage. I just wanted to make sure that it gets paid.
Eduardo, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed March 4, 2025
I purchased a health insurance through United American Insurance Company, and the application process was okay. Customer service was very good. Overall, I’m satisfied.
Luana, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Feb. 23, 2025
I have been a customer of United American Insurance for more than 10 years, using it as a secondary coverage to my Medicare. I chose United American based on a recommendation from a consultant, and I have been pleased with their services. Throughout my time with them, I have never encountered any issues with coverage. I would definitely recommend United American to friends and family for their reliability.
Alan, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Feb. 23, 2025
I've been using United American Insurance for about 4 to 5 years now, primarily for health coverage to supplement my Medicare. Before United American, I was with Humana, but I switched because an agent mentioned that United American was reliable at paying claims. This aspect was important to me, and so far, I've found their service to be excellent.
Olga, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Feb. 22, 2025
My experience with United American Insurance has been positive. I decided to go with United based on a recommendation, and I found the application process to be straightforward with the help of my insurance broker. I would recommend the company to friends. I haven't used their website yet, so I can't comment on that aspect. Overall, I believe United American Insurance is a solid choice for medical insurance.
Jerry, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Feb. 22, 2025
I used a different insurance company because I was working and I wasn't happy with it. It was a PPO and I had to go to certain doctors that were in their network. Being a nurse and working at the hospital, I knew who the doctors were and that's one of the things I wasn't happy with. With United American, I can go to anybody. I had an insurance agent when I first was applying for Medicare and he recommended United American. After I reviewed all the material he gave me, he was right so I went with United. He was excellent. I went through the application step-by-step with him and it was easy.
I love United American. When my girlfriend was going on insurance, I recommended them. She said no and that supplementals go up every year and you never know how high they're gonna go. But my insurance just went up a fraction and compared to the benefits I get from it, it's worth it. I had a brain aneurysm and I had to have a procedure done to stop it. And United American covered what Medicare did not cover.
Denise, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Feb. 8, 2025
I dealt with an insurance broker when I got my United American Insurance policy and everything has been satisfactory. I would recommend them.
Ronald, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Jan. 11, 2025
The application process at United American was fairly easy and I had no issues. This year, I've had some serious back issues and they've paid appropriately. I'd recommend them highly.
Reviewed Jan. 9, 2025
My agent recommended United American and I followed it. I've been protected by them for at least 20 years and my experience has been perfect. They do anything and everything works out perfectly okay. Also, I think the price is reasonable. I would recommend them to anyone who wants to listen to me.
Reviewed Jan. 9, 2025
I have secondary health insurance through United American. I wish they'd cover more.
Reviewed Jan. 9, 2025
United American has been working for me well all this time. It's good. I like them. But they're expensive.
Reviewed Jan. 9, 2025
We heard United American was a good company. We checked them out. The prices were fair, and their coverage so far has been very good. Both myself and my wife been very happy with them.
Reviewed Jan. 9, 2025
When I became 65, I went with United American and I've been on it ever since. I'm 93, close to 94 now and I've been satisfied with it. They've been good so far. Every time the doctor called, they approved it. People should go for it.
Bertha, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Dec. 28, 2024
I am a healthy, 75 year old woman with very few health claims other than well-care checkups over the years. I was on an Advantage plan that was discontinued in my area this year. It is my understanding that all Medicare supplement plans must take me due to this cancellation. United American was recommended by several friends. I called United American many, many times and was told that a rep would get in touch. No one would ever call me back. That’s how they get around the legal obligations.
Please accept our sincere apology for the unacceptable service you received in your latest transaction with United American. Providing excellent service to our customers is a top priority for us and we're sorry we did not provide that for you. Please call our customer service number at 1-800-331-2512 and a representative will assist you. Again, we apologize for any inconvenience this has caused you.
Reviewed Dec. 20, 2024
Go ahead and sign up with United American Insurance Company. Our experience was great.
Oniel, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Dec. 20, 2024
My primary reason for having the type of policy I have with United American is to cover a catastrophic event, not my day-to-day medical expenses, and it has met that need. It's given me the assurance that I'm covered for any major out-of-pocket expense. I have a high deductible and I've had very little interaction with the insurance company other than the monthly statement from them, but I've reached the deductible level this month.
Reviewed Dec. 19, 2024
I assisted my mother with the reinstatement. There was a gap that they wouldn't cover because my father had passed away and he was the one who was receiving and paying the statements. They reinstated it for my mother but they wouldn't cover the gap of two months. There was nothing we could do. Nobody would retroactively insure it.
Reviewed Dec. 19, 2024
I have had United American for 15 years. I have a plan F. But I have been extremely happy with them. They've never given me a problem as far as my hospitalization. I've always told others that that's who they should use. But they're in the position where they can't afford it. 'Cause it's an expensive plan. There's no question about it. But I would rather pay that because I've had such good luck with it than to change.
Helene, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Dec. 19, 2024
My agent advised me to switch over to United American. I’ve been a customer since 2002 and they've been great with me. I have no out of pocket. I just sign my name and they take care of it. Each year it goes up a little bit. But that's inflation. I have to accept that. I pay a little bit more than a lot of people but I don't care. As long as I can afford it, I'll stay with them.
Donald, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Dec. 19, 2024
The insurance agent told me to get United American and I've been using it for about six years. Their representative was great. I'm happy with United American but their rates have gone up a lot and I’m not happy with that.
James, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Nov. 27, 2024
I spoke with an advisor several times who told me which plan would be best for me, which she mentioned the Medicare Plan F. I then asked around and looked for some brokers and I found one I liked. I purchased the plan that the advisor recommended and the broker was the one who specifically chose United American for me. The only thing was their billing department messed up my account this year tremendously. They took all my normal payments out and didn't credit me for them. They claimed they sent me checks back. Also, my premium went up $32 in April but I got no notification of that or anything of the sort. We finally settled it. I sent them a money order with an additional payment just as good graces. But they still owe me money and I haven't heard back from them.
The last time I spoke to them was 2 to 3 weeks ago. We got most of it solved. They told me that I was prepaid for November and December because of their errors, but I know I still have change left in there. They were supposed to get back to me and let me know how much additional money I have overpaid them but they have not. They dropped it after they told me I'm covered for November and December and they never got back to me to tell me what's still left. It's been a very positive experience except that ridiculous thing that I had to prove to them. That was most annoying and time consuming.
Dolores, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, thank you for taking the time to let us know where improvement is needed and look forward to the opportunity to serve you again in the future.
Reviewed Nov. 26, 2024
We have supplemental insurance with United American. We got it in 2002 when we moved here. The coverage meets our needs after Medicare, and it's been a good experience with them.
Dolores, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Nov. 11, 2024
I had United American as my supplemental insurance in 2021. When it was time for renewal, some insurance agent came here and talked to me into going into Medicare Advantage. I ended up canceling United American and going into Medicare Advantage which was the worst thing I ever did. I called United American to start back up with them. They said I was in my grace period, and I could start right back up with no issues.
Now, I'm back with United American and I feel secure with it because I know that if I have to go to a specialist or the doctor's office, there's no issue. Whereas with the Advantage plan, you've gotta get a referral, and they could deny you. As elderly, I don't feel we should have to be denied something that the doctors are ordering. With the United American supplemental, you can go and you're taken care of. You pay your co-pays and you go about your business, and that's the way I like it. I don't like the tension of knowing what insurance companies are gonna authorize and not authorize.
The only thing I worry about a supplemental is the cost. You start off with one cost then every year, as you get older, the cost goes up until you're 85. Just this past year, I went from 170 to 190. Also, when I called one time and told them I wanted to make my payment and I was gonna use my debit card, the rep said they don't do that and I had to mail it in. That was strange because when you have your debit cards, you don't use checks anymore. So I am having to run somewhere to find a money order to send in the mail because they don't do over-the-phone payments which they should do. I don't have a car and I have to depend on someone to bring me places. Other than those, I'm very pleased with United American.
Thomas, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Nov. 10, 2024
I'm happy with United American Insurance Company. I haven't had any problems and I hope I won't.
Beverly, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Nov. 10, 2024
For years, we've been paying the premium, but we never got to the point where we had the bills to qualify for anything being paid. But in the last couple of years, there have been changes in both my and my wife's medical conditions. She passed away last week, with Alzheimer's and dementia. Both of us have been profiting in the last two years because we far exceeded the deductible. Because for what we were paying, no matter what it was, we weren't getting any benefit from it other than if we had a situation and we satisfied the deductible, then they would step in. My experience with them was positive. I just don't like the height of the deductible. I started at $1200, and now, it's 2800.
James, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Nov. 10, 2024
United American was a mythical company until this month. They paid five bills from one doctor and that was all they've ever paid for me because I haven't had any illnesses until this year. The cost is all right.
David, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Nov. 10, 2024
I've been with United American for eight years now and my experience has been fine. However, it's expensive. It's tough because I've had some huge medical bills and I pay 250 a month.
Peter, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Nov. 10, 2024
United American has been great. The application process was easy. My agent is very good.
Eric, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Nov. 10, 2024
I enrolled with United American to be my supplementary insurance when I signed up for Medicare when I was 55. It was a piece of cake filling out some forms. I've used the insurance numerous times over the years. The few times that I had flown over the years in Texas, they've been very nice and worked through whatever issue I might have had.
Arthur, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Nov. 10, 2024
I've been with United American for 14 years. My insurance agent recommended them. He said that they had a good reputation and everybody would take their insurance. It's very good. I've never had a problem and everybody loves them.
Reviewed Nov. 9, 2024
When I first went on to Medicare, I added United American as my supplemental. And before that, I was on an employer insurance plan. Once I retired and went on to Medicare, then I picked up United American. It's been useful. I've had a serious illness this year. So, it really came in and I haven't had any hassles with it. It's worked well for me.
Brian, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Nov. 4, 2024
There are no choices for Senior Exercise Plans and gym memberships. I am in Plan F and pay a high premium. Imagine if I could be involved with an Exercise and Gym plan to reduce those doctor visits? What is up with United American?
Thank you for your feedback, Dan. We always encourage our customers to reach out to their agent but if a response isn't given in a timely manner our customers can always call our United American Customer Service number at 1-800-331-2512. They will be happy to help or direct you to someone who can.
Reviewed Oct. 30, 2024
United American Insurance Company's premium is a little high, but their service is excellent. Every claim I've put in, they paid it. People asked me, “What insurance do you have?” I told them, “United American.”
Norman, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Oct. 30, 2024
At the time, I lived in Indiana where I purchased the insurance. United American has insurance for seniors. I made an appointment and got to know them over the years. I've been with them for almost 20 years or more. I trust them. I know what they cover and not. I'm very thankful. They've been great for me. A lot of the medicines still go high but everything else has gone up so high. It's unbelievable. Our Social Security doesn't go up. If it did, it would go directly towards our monthly Medicare payment. There was something I had to do. The doctor said, "Why don't you go in? They get notice of Medicare pay. And then they'll pay the 20%." But it wasn't United American's fault. It was probably a doctor that asked us. I had to do it a few times until I got it straightened up. They started a bill after I got Medicare, and they took 20%.
When I called United American when I moved, I told them my new address. The rep was as sweet as can be. United American changed everything I wanted. I'm very thankful for them. I told them, "It's okay this month." We moved here on the Month of May. I called them the first of the month. I said, "You go ahead and you can take the money out this month for my insurance payment. But next month, I will call you back and give you another bank account."
I've never had one problem with United American except that they told me they would let me know when the rates were increased. It was five times a year they changed it. It seemed every time I was in the hospital. I had a lot of health issues at one time. That's how it is when you get older. They told me would raise the monthly rate but not one time have I had a notice. I have it through the bank so they could take it out. It's at the 17th of the month. I wish they let me know in advance when the price would go up.
Donna, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Oct. 30, 2024
Our insurance with United American is easy to work with.
Fred, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Oct. 30, 2024
I love United American Insurance. I have a secondary health insurance through them, and everything's been great.
Walter, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Oct. 28, 2024
We're satisfied with United American. We got a Medicare supplemental plan 10 years ago and we haven't had occasion to use it until recently, but our experience over the last year has been great. There have been a lot of medical bills in the last year, and I called in a couple times. The people that I spoke with were very knowledgeable and patient. It was regarding the benefits and how that worked. All in all, it's been a positive experience.
Rebecca, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Oct. 27, 2024
My United American policy is supplemental to Social Security. My experience with it is excellent. There may have been a few things I could have argued about, but they paid for so many things that I said I'm not gonna be chintzy about two little charges that probably were legitimate and they should have paid it. Typical insurance companies sometimes deny something and then if you argue it, they'll say, “Okay.” But I didn't bother arguing because they paid so many things. The hospital contacted them. They submitted the bills and they got paid. It didn't involve me.
Michael, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Oct. 25, 2024
We were living in Florida and I somehow came into contact with one of United American's agents, Chris. He was a terrific guy. He signed me up with an F plan, which I was able to carry to New York when we moved north, and I'm absolutely thrilled with him. The F plan is a supplemental plan. I'm 93 years old. My wife is 83. So, United American is our supplement to Medicare. It's a wonderful plan. It’s been acceptable in every respect. I am totally satisfied. I have never had a single issue from the day I signed up. The agent has worked with me every year during renewal to get me on a different or better drug plan.
Peter, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Oct. 13, 2024
My experience with United American has been all positive. It's been great. I don't have to do anything. It just happens and it takes care of stuff.
Dorothy, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Oct. 13, 2024
United American is good and their rate is great.
Janice, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Oct. 13, 2024
The application process at United American was fairly easy. However, I don't really appreciate United American now because they don't have the SilverSneakers. When I was looking into the different plans, I should have taken UnitedHealthcare because their premiums are lower. United American's premiums are higher and also, they don't have the SilverSneakers, which the other company has. But, they do what they do. They pay whatever is due after paying Medicare.
We apologize the service you received didn’t completely meet your expectations. We invite you to send us an email to CSPOLICYSERVICES@globe.life with details of your experience so that we can improve our process of providing financial protection to our customers.
Reviewed Sept. 21, 2024
I love United American. My agent went over everything with me all the plans. I'm not a wealthy person by no means, but I made that decision and two years later, I got really sick. I have a genetic lung disease, and I was required to have scans and so much testing. I'm on oxygen which sucks. But I never get a copay and I'm not having to worry about it. That in itself is such a blessing because I can't keep up and I'm not working now. I also got my brother on it but he went to something else a year later.
Deborah, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Sept. 20, 2024
I have to say Clint Malvezzi went over everything with Medicare. He's helped family members in the past few years, I will refer him to every single person turning 65 or that's on the wrong ins. He helped my family come off group ins. and helped with an annuity with LTC which we didn't know was available at our age.
Ron, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Sept. 12, 2024
I have United American for four years and I have no complaints at all. Our agent recommended it, saying that no one has any problems with it. I got the Medigap G which is supplemental to Medicare. The coverage is excellent and I've referred United American to others a number of times.
Greg, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Sept. 12, 2024
They're great. They pay for what I needed to pay for. In fact, they're so good, that I'm signing my wife up for their coverage and Part B also.
David, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Sept. 11, 2024
My husband and I both have the United American as supplementary insurance to Medicare. Our agent said that it was the best insurance for supplemental and that the premiums hadn't gone up in several years. My husband's premium went up this year but that's because he used it. United American is a good insurance company. We've had a couple of issues between United American and Medicare with the hospital bills and I've been going back and forth but can't get it sorted out. But I'm sure that would be for any other insurance company.
Marilyn, thank you for your feedback regarding your experience with United American! We're sorry for the price increases but they were necessary to continue the excellent coverage we provide. We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Sept. 10, 2024
My brother-in-law had good experiences with United American and I got Supplement Health Insurance from them. The coverage is very good and the program is very efficient. I'm very satisfied and it picks up everything after Medicare.
Alan, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Sept. 5, 2024
I switched to United American because of better coverage but I would like to see eye care included.
Darlene, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Sept. 5, 2024
American Insurance Company has always been my gap insurance provider once I went on Medicare and I've never had a problem when I need them for anything.
Stuart, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Sept. 5, 2024
We have an insurance agent, and she's very knowledgeable and honest. I evaluated the cost of going with United Health through AARP and the high-deductible through United American. Being that we have been fairly healthy, financially, United American comes out a lower premium and when we're healthy, we don't need our deductible. So, it's cost-effective. We've recommended it to many people. I also haven't had many occasions to call because everything was clear-cut, but when I have called, I was totally pleased.
Joan, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Sept. 3, 2024
My trusted Insurance agent recommended United American. Behind the times with No access to Email, using "snail mail". Chris Voth Assistant Vice President Sent a letter 07/10/24 (does anybody get letters anymore??). "1) Resume bank... 2) I will make certain that you receive a premium notice in advance of your next due date." No Notice received.
Reviewed Aug. 29, 2024
I like the supplemental insurance plan that I have with United American Insurance. I called them when I went to a cruise ship doctor because I wanted to know if I would be reimbursed and how that process would go. Unfortunately, the answer was, if Medicare covers it, they will cover it. But I'm fine with what happened. I received the statements and they were good. They were self-explanatory and I didn't feel like I needed a lot of clarity. So, that was a plus.
One of the reasons I chose UAI was their price. I'm of retirement age and their price was competitive for the services that they were offering. But like everything else, it's going up and up. I don't want to have to look for another one, but before, it was a little over 200 and now, we're close to 300. I understand how this works, but sometimes I feel like insurance companies should work a little harder to keep the premiums down. So, it'd be really nice to not have to always get an increase and to get a significant increase. Other than that, I have recommended United American Insurance.
Lisa, thank you for your feedback regarding your experience with United American! We're sorry for the price increases but they were necessary to continue the excellent coverage we provide. We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 28, 2024
United American Insurance Company has done everything fine. Application was great.
Michael, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 28, 2024
I've been very happy with United American, but when I first took it out 10 years ago, they promised me it would never go up and it keeps going up. One reason I took it, it was really low at the time I came out of a terrible divorce, and this was the best plan and wasn't supposed to go up. I've been very unhappy with them raising it after they said they wouldn't.
Sandra, thank you for your feedback regarding your experience with United American! We're sorry for the price increases but they were necessary to continue the excellent coverage we provide. We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 28, 2024
My insurance has a high deductible, but I like going anywhere I want, so it's fine with me. The application was easy, and except for my last experience, the customer service has been excellent. I called a month ago and asked for a breakdown of everything United American paid. They said I'd have it within four hours and I never got it.
Reviewed Aug. 11, 2024
United American has been very good. Their plan was reasonable. There was a rep that came to my house and she filled everything out and put everything in. She made it simple. She signed me up for Medicare, and it's been good. They're easy to be with. I don't have that much communication with them but whenever I have, the problems are solved or at least I had a good understanding of why it was the way it was. I also get statements all the time.
Dean, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 11, 2024
United American is the only one that I've had since I'm on Medicare and my experience with them has been fine.
Beth, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 11, 2024
The enrollment process was super easy. We had an incident three years ago where there was a mix up with our policy number with somebody else's. It caused a lot of confusion and back and forth. But the end result, United American compensated me very nicely for it and I have no issues with them at all.
Gerald, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 10, 2024
I’ve had a very good experience with United American. Claims have been paid on time and I get a summary each month.
Michael, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 9, 2024
Up until a month ago, United American Insurance Company paid everything off that Medicare didn't cover. They've been good to me.
John, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 9, 2024
My husband and I both have the United American, and he uses it a lot. We've had them five years since we moved here and it is the better plan. We've been happy with them.
Lyle, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 9, 2024
My experience with United American has been very good. They're taking care of everything. With my previous provider, I had a lot of trouble getting referrals. I don't get referrals with the insurance I have now. Everybody that I know that's looking for an insurance, I always tell them about United American.
Nancy, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 27, 2024
The application process at United American was very easy. I've had them for many years now and I've been very pleased with them. Their rate is high, but it's worth it.
Gaye, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 26, 2024
I've had UAI for five years now and it's been very good. The only thing that I would say about it is it's expensive, but that's the way everything is. I would rather have that supplement than go on the other alternatives.
Mark, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 25, 2024
I purchased a health insurance from United American and they gave me the best deal. The application process was easy. I would tell others to use them.
Edward, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 25, 2024
Filing claims with United American has been easy-peasy. I'll stick with it and I highly recommend it.
Jean, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 24, 2024
United American is a great company. I've had them since I was 65, and so far, all these years, they've been wonderful. I've never had a problem with them. I'm paying about 200 a month, and I'm fine with it.
Harriet, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 24, 2024
I've been with United American for over 20 years and I have never had a problem. I started with them when I went on Social Security, and they've been fine for me. My insurance is part of my B plan for my Medicare policy. The only thing I would love to have added is a supplement for dental and the hearing.
Morton, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 23, 2024
My agent suggested I use United American Insurance and so far, my experience with them has been good. A couple of payments weren't made on time and didn't go through, but hopefully, they will.
Steven, thank you for taking the time to let us know how we're doing! We're disappointed there was an issue with a few payments not going through. If this hasn't been resolved please call our customer service number at 1-800-331-2512 and a representative will assist you with resolving this to your satisfaction. We look forward to serving you in the future!
Reviewed July 14, 2024
A lady recommended UAIC to me and the application process was easy. I like the ease with this insurance. I put my regular card out there and then I put that card out there and everything seems to be okay. I pay $239 a month or something but I know it's a good deal. I know if I left and went somewhere else, it would be the same or worse.
Reviewed July 13, 2024
United American has been absolutely wonderful ever since. I started with them paying $300 some years ago. Now, it's $391 to be exact, almost $400. It's gonna get to the point that I won't be able to afford to continue with United American. I got the supplemental insurance. I've never had any problems with them. They've always paid religiously everything they needed to pay.
Graciela, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 13, 2024
United American Insurance Company does as expected.
Monique, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 13, 2024
The application at United American was easy. The rep took care of everything on his computer for me. And it didn't take long at all. He said he had the same insurance. I would tell others that I would apply for it myself again if I had to because they've been good to me. They send me statements whenever they have to pay. They used to pay the 20% that Medicare doesn't cover. I haven't had any problems at all. They always reach out with paperwork and keep me informed on everything. I'm really happy with the insurance. Their website is also convenient for me. Any time I wanna go online and check anything, they make that available. I love United American.
Glorystine, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 4, 2024
United American is a great company and they're the best there is. If anything is in question, I can call them and they'd answer the phone and give me the information that I'm asking for immediately. Also, everything is taken care of and there are no additional bills. I'm very pleased with it and I tell people they need to contact United American if they're getting ready to retire or they're looking for a good medical insurance.
Deana, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 4, 2024
So far, I'm happy with United American. The application process was quite easy and the price is very reasonable for me. Everything's going well.
Deborah, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 4, 2024
United American is a good company. It was recommended when I was calling about insurance for my needs and we've been very happy with it. We've had to use it a couple of times, and we've had no problems with it.
David, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
