United American Insurance

United American Insurance Reviews

3700 S. Stonebridge Drive, Dallas, TX

United American Insurance Reviews
4.9(429)

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Overall Rating4.9 out of 5
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About United American Insurance Reviews

United American Insurance was founded in 1947 on four core values: stability, service, quality and commitment. Today, United American Insurance offers life insurance, cancer and critical illness insurance and Medicare Supplement Insurance policies. The premiums for its whole life policies never increase. The company works with local and home office agents to sell policies.

Pros & Cons

Pros

  • Nationwide coverage
  • Strong critical illness policy
  • Several Medicare supplement choices

Cons

  • Limited selection of policies
  • No online or live support

Bottom Line

United American offers Medicare Supplement Insurance and has limited policy choices for other insurance types, including life insurance and supplemental cancer insurance. It's available all throughout the U.S.

United American Insurance Reviews

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Page 2 Reviews 5 - 35
Verified purchase

Reviewed Sept. 12, 2023

I've been happy with United American. My husband used it when he was ill. He has since passed away. This is the second time I'm using it. I fell and hurt my legs. I have round-the-clock care. It was along with my Medicare and it works. I'm very satisfied.

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Response from United American Insurance

Geraldine, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

Verified purchase

Reviewed Sept. 12, 2023

My experience with them has been good. I like them. They pay for everything except for my medicine. They erased that. But that's about it.

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Response from United American Insurance

Jose, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

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Coverage

Reviewed Sept. 12, 2023

United American covers everything that Medicare pays for and my experience with them has been very good. Last week, I used them for a hospital stay and they covered everything.

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Response from United American Insurance

Fern, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

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Coverage

Reviewed Sept. 1, 2023

I have supplemental medical insurance with United American and it has been seamless. It's one of your best options if you can afford it. But it would be nice if it had a drug component. Yesterday, I had prescriptions that were not covered by Medicare and United American does not pick up the charge for that.

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Response from United American Insurance

Denise, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

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Online & App

Reviewed Aug. 31, 2023

The application process was easy. My insurance agent presented it to me. United American have always been real good about paying. Anything Medicare paid for, they picked up. I don't have to pay doctor visits either.

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Response from United American Insurance

Lydia, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

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Online & App

Reviewed Aug. 31, 2023

I have a supplemental policy from United American that goes with my Medicare. The application process was easy for me. I didn't have to do anything.

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Response from United American Insurance

Megan, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

Verified purchase
Customer ServiceCoverageStaff

Reviewed Aug. 29, 2023

United American is great. I had open-heart surgery and I had nasopharyngeal cancer, which is not good. I had 35 radiation treatments. My insurance company paid most of it, and I can't complain. Their reps have always been very good. You don't have to wait an hour and listen to music.They've never kept me on hold, they've always answered my questions, and they've always covered. I was never sick until I got the cancer. I'm not one to get sick but when I did get sick and when I had questions, they answered them. Every person I talked to was as nice as can be.

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Response from United American Insurance

Philip, thank you for feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

Verified purchase
Customer ServicePunctuality & SpeedStaff

Reviewed Aug. 29, 2023

I've been very satisfied with United American, thus far. They're very punctual with statements and payments and I have no problem with them at all. The rates are fair and equitable. Their service is good. Their follow-up was decent. And even when I've had problems and had to call customer service, they were able to rectify everything I had a problem with. I've recommended them to several people. I've been very pleased.

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Response from United American Insurance

Vivian, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

Verified purchase

Reviewed Aug. 29, 2023

I feel safe and secure that they're gonna pick up my bills. It's been wonderful. Their service has been great.

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Response from United American Insurance

Mary Ann, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

Verified purchase
Staff

Reviewed Aug. 29, 2023

I've always recommended United American. I got it originally through a gal that lived where I live and she was in the insurance. She arranged the policy years and years ago because she said it was the best. And she was right. I like United American. It's fine.

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Response from United American Insurance

Kathleen, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

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Staff

Reviewed Aug. 29, 2023

When Medicare doesn't pay with the full amount, United American picks up the rest. I'm pleased with them and I am 100% satisfied. They’re excellent.

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Response from United American Insurance

Roslyn, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

Verified purchase
Price

Reviewed Aug. 9, 2023

I have a high deductible policy. The rates have been most reasonable. When I signed up for the policy, it looked like I made a lifetime decision because their pricing and the quality of service far outpaced their competition that I was aware of at that point in time. I've had no dissatisfaction since. They work very well with Medicare. Medicare submits to them electronically and I've never had a problem. It's never been smoother in my entire life that I’ve been with Medicare and United American. They're both highly competent and their pricing is good.

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Response from United American Insurance

Henry, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

Verified purchase

Reviewed Aug. 9, 2023

The service has been excellent. They give regular statements every month so I know exactly what's happening and if there is any discrepancy or any comments they wanna make, I can look at the code and figure out what's going on. So far, they have always paid their share of it without any question and I have never had to do any calling. It has always gone smoothly, thank God, because that's not usual nowadays. The only thing is I wish the premium was kept at one level, but I know they can't really do that.

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Response from United American Insurance

Helen, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

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Customer ServiceCoverageStaff

Reviewed Aug. 9, 2023

United American is a good company and there are no hassles. I have never had a problem that I've had to confront them with over the phone. They were highly recommended by my agent who uses them and other people who use them as well, and I feel like I made a good decision. It's a secondary medical insurance over and above Medicare, and the claim submission process works good. I've had tremendous medical bills this year with a problem that set in, and I haven't had to do anything to make it work. It’s done well.

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Response from United American Insurance

Frank, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

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Customer ServiceStaff

Reviewed Aug. 9, 2023

United American insurance is a good way to deal with my supplemental insurance program. They manage to pay most everything that I need. There was only one time that I ever had to call them. Recently, I had knee replacement surgery, and I was going to physical therapy. They balked about a physical therapy bill. Apparently, the people at the physical therapy place didn't code it correctly and sent it in. I had to call the physical therapy, and they coded it properly. United American's taking care of it.

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Response from United American Insurance

Dennis, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

Verified purchase

Reviewed Aug. 1, 2023

When I signed up for Medicare, I went with United American Insurance because at that point, they had the Plan F. I'm happy with them and I'd recommend them.

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Response from United American Insurance

Margaret, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

Verified purchase

Reviewed Aug. 1, 2023

I've had United American through thick and thin. We didn't change the provider and just kept going year after year. They are a proven part of what we depend on. I don't look to improve something that doesn't need improving. I would recommend them.

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Response from United American Insurance

Evelyn, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

Verified purchase
Customer ServiceStaff

Reviewed Aug. 1, 2023

Their customer service has been very good. I get an explanation of benefits or the little paper frequently, more often than Medicare. The government sends me stuff so I can keep up with it. Communication has been very good. I've had a very good relationship with them over the years. I've stressed them this year. I've had several medical problems. My claims have all been taken care of through doctor's offices or hospitals or wherever I go.

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Response from United American Insurance

Saundra, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

Verified purchase

Reviewed Aug. 1, 2023

United American Insurance has done everything it said it was going to do. It would be a wise purchase.

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Response from United American Insurance

Kathleen, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

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PriceStaff

Reviewed July 16, 2023

I am very content with United American’s service as well as the price because we're looking at all the little extra money we can save. It was great dealing with the rep. People should go for United American because I’ve been with them for years and it's working perfectly. I’m satisfied with what I get from them.

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Response from United American Insurance

Paul, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

Verified purchase

Reviewed July 16, 2023

We've had our policy with United for pretty close to 20 years and we've never had a problem with them.

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Response from United American Insurance

Donna, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

Verified purchase
Staff

Reviewed July 16, 2023

I went to a lady that everybody from work knew who deals with Medicare and I signed up with United American. I had issues with them at one point not wanting to pay for a lab thing, but that was more because the doctor's office didn't get the right requirements. It finally got resolved about a week ago. One of the girls from United American didn't give me the right information. So, maybe they need to make sure all their people are totally knowledgeable. But the last two girls I talked to were good. People should go with United American.

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Response from United American Insurance

Judith, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

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Online & AppStaff

Reviewed July 15, 2023

I'm very happy with them. I had a very good experience. The application process was always scary for me because I got a lot of stuff going on. But the representative was good and everything went well.

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Response from United American Insurance

Lane, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

Verified purchase
Customer ServiceCoveragePunctuality & SpeedStaff

Reviewed July 2, 2023

I've had them for several years and it's always been excellent service. Very fast, too. They've covered exactly what they're supposed to cover. Whatever Medicare approves, they cover the other 20%. It has a deductible and once you meet that, they then cover everything. I took the high deductible plan for my own purposes.

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Response from United American Insurance

Martha, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

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Customer ServicePriceStaff

Reviewed July 2, 2023

United American Insurance has done a good job.

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Response from United American Insurance

Thomas, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

Verified purchase
Customer ServiceCoverageStaff

Reviewed July 1, 2023

I have health insurance through United American Insurance and I recently had a heart valve replacement, and they've been great. Between that and my Medicare, everything so far has been covered. I recommend United American highly. I've done that for a long time now. They've been fair to me and everything seems to be fine. It's the way insurance companies should be and it's the way they are.

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Response from United American Insurance

Judy, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

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Customer ServiceOnline & AppStaff

Reviewed June 30, 2023

Service has been wonderful. I've had surgeries and what Medicare doesn't pay for, the supplemental insurance kicks in. There are a few times when you may be billed and so far, I've never been billed. I've been happy with the insurance.

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Response from United American Insurance

Christine, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

Verified purchase
PriceStaff

Reviewed June 17, 2023

I've been satisfied with United American Insurance. They were very good. I've never had to do anything once in a great while. There was a little something, but they have always paid good. I don't have to worry about my co-pay. And they said that I was grandfathered in, so I can keep that. But the prices are going up. Other than that, I love United American.

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Response from United American Insurance

Joyce, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

Verified purchase
Customer ServiceCoverageStaff

Reviewed June 17, 2023

United American Insurance is a solid company. They have been around a while. There are no-frills to it. I could find something less money, but United American gained my trust.

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Response from United American Insurance

John, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

Verified purchase
Customer ServicePunctuality & SpeedStaff

Reviewed June 7, 2023

Signing up was easy and I've been receiving excellent service. When I go to the hospital, I don't have to worry about losing my house. Use United American. I've used it a lot. I'm about to use it again tomorrow for two different doctors, but two different appointments. I'm not scared to go. I can go and not worry about the bill, not worry about losing my house.

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Response from United American Insurance

Sherill, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.

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United American Insurance Company Information

Social media:
Company Name:
United American Insurance
Address:
3700 S. Stonebridge Drive
City:
McKinney
State/Province:
TX
Postal Code:
75070
Country:
United States
Website:
www2.unitedamerican.com