
United American Insurance Reviews
3700 S. Stonebridge Drive, Dallas, TX
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About United American Insurance Reviews
United American Insurance was founded in 1947 on four core values: stability, service, quality and commitment. Today, United American Insurance offers life insurance, cancer and critical illness insurance and Medicare Supplement Insurance policies. The premiums for its whole life policies never increase. The company works with local and home office agents to sell policies.
Pros & Cons
Pros
- Nationwide coverage
- Strong critical illness policy
- Several Medicare supplement choices
Cons
- Limited selection of policies
- No online or live support
Bottom Line
United American offers Medicare Supplement Insurance and has limited policy choices for other insurance types, including life insurance and supplemental cancer insurance. It's available all throughout the U.S.
United American Insurance Reviews
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Reviewed Sept. 12, 2023
I've been happy with United American. My husband used it when he was ill. He has since passed away. This is the second time I'm using it. I fell and hurt my legs. I have round-the-clock care. It was along with my Medicare and it works. I'm very satisfied.

Geraldine, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Sept. 12, 2023
My experience with them has been good. I like them. They pay for everything except for my medicine. They erased that. But that's about it.

Jose, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Sept. 12, 2023
United American covers everything that Medicare pays for and my experience with them has been very good. Last week, I used them for a hospital stay and they covered everything.

Fern, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Sept. 1, 2023
I have supplemental medical insurance with United American and it has been seamless. It's one of your best options if you can afford it. But it would be nice if it had a drug component. Yesterday, I had prescriptions that were not covered by Medicare and United American does not pick up the charge for that.

Denise, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 31, 2023
The application process was easy. My insurance agent presented it to me. United American have always been real good about paying. Anything Medicare paid for, they picked up. I don't have to pay doctor visits either.

Lydia, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 31, 2023
I have a supplemental policy from United American that goes with my Medicare. The application process was easy for me. I didn't have to do anything.

Megan, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 29, 2023
United American is great. I had open-heart surgery and I had nasopharyngeal cancer, which is not good. I had 35 radiation treatments. My insurance company paid most of it, and I can't complain. Their reps have always been very good. You don't have to wait an hour and listen to music.They've never kept me on hold, they've always answered my questions, and they've always covered. I was never sick until I got the cancer. I'm not one to get sick but when I did get sick and when I had questions, they answered them. Every person I talked to was as nice as can be.

Philip, thank you for feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 29, 2023
I've been very satisfied with United American, thus far. They're very punctual with statements and payments and I have no problem with them at all. The rates are fair and equitable. Their service is good. Their follow-up was decent. And even when I've had problems and had to call customer service, they were able to rectify everything I had a problem with. I've recommended them to several people. I've been very pleased.

Vivian, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 29, 2023
I feel safe and secure that they're gonna pick up my bills. It's been wonderful. Their service has been great.

Mary Ann, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 29, 2023
I've always recommended United American. I got it originally through a gal that lived where I live and she was in the insurance. She arranged the policy years and years ago because she said it was the best. And she was right. I like United American. It's fine.

Kathleen, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 29, 2023
When Medicare doesn't pay with the full amount, United American picks up the rest. I'm pleased with them and I am 100% satisfied. They’re excellent.

Roslyn, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 9, 2023
I have a high deductible policy. The rates have been most reasonable. When I signed up for the policy, it looked like I made a lifetime decision because their pricing and the quality of service far outpaced their competition that I was aware of at that point in time. I've had no dissatisfaction since. They work very well with Medicare. Medicare submits to them electronically and I've never had a problem. It's never been smoother in my entire life that I’ve been with Medicare and United American. They're both highly competent and their pricing is good.

Henry, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 9, 2023
The service has been excellent. They give regular statements every month so I know exactly what's happening and if there is any discrepancy or any comments they wanna make, I can look at the code and figure out what's going on. So far, they have always paid their share of it without any question and I have never had to do any calling. It has always gone smoothly, thank God, because that's not usual nowadays. The only thing is I wish the premium was kept at one level, but I know they can't really do that.

Helen, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 9, 2023
United American is a good company and there are no hassles. I have never had a problem that I've had to confront them with over the phone. They were highly recommended by my agent who uses them and other people who use them as well, and I feel like I made a good decision. It's a secondary medical insurance over and above Medicare, and the claim submission process works good. I've had tremendous medical bills this year with a problem that set in, and I haven't had to do anything to make it work. It’s done well.

Frank, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 9, 2023
United American insurance is a good way to deal with my supplemental insurance program. They manage to pay most everything that I need. There was only one time that I ever had to call them. Recently, I had knee replacement surgery, and I was going to physical therapy. They balked about a physical therapy bill. Apparently, the people at the physical therapy place didn't code it correctly and sent it in. I had to call the physical therapy, and they coded it properly. United American's taking care of it.

Dennis, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 1, 2023
When I signed up for Medicare, I went with United American Insurance because at that point, they had the Plan F. I'm happy with them and I'd recommend them.

Margaret, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 1, 2023
I've had United American through thick and thin. We didn't change the provider and just kept going year after year. They are a proven part of what we depend on. I don't look to improve something that doesn't need improving. I would recommend them.

Evelyn, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 1, 2023
Their customer service has been very good. I get an explanation of benefits or the little paper frequently, more often than Medicare. The government sends me stuff so I can keep up with it. Communication has been very good. I've had a very good relationship with them over the years. I've stressed them this year. I've had several medical problems. My claims have all been taken care of through doctor's offices or hospitals or wherever I go.

Saundra, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed Aug. 1, 2023
United American Insurance has done everything it said it was going to do. It would be a wise purchase.

Kathleen, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 16, 2023
I am very content with United American’s service as well as the price because we're looking at all the little extra money we can save. It was great dealing with the rep. People should go for United American because I’ve been with them for years and it's working perfectly. I’m satisfied with what I get from them.

Paul, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 16, 2023
We've had our policy with United for pretty close to 20 years and we've never had a problem with them.

Donna, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 16, 2023
I went to a lady that everybody from work knew who deals with Medicare and I signed up with United American. I had issues with them at one point not wanting to pay for a lab thing, but that was more because the doctor's office didn't get the right requirements. It finally got resolved about a week ago. One of the girls from United American didn't give me the right information. So, maybe they need to make sure all their people are totally knowledgeable. But the last two girls I talked to were good. People should go with United American.

Judith, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 15, 2023
I'm very happy with them. I had a very good experience. The application process was always scary for me because I got a lot of stuff going on. But the representative was good and everything went well.

Lane, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 2, 2023
I've had them for several years and it's always been excellent service. Very fast, too. They've covered exactly what they're supposed to cover. Whatever Medicare approves, they cover the other 20%. It has a deductible and once you meet that, they then cover everything. I took the high deductible plan for my own purposes.

Martha, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 2, 2023
United American Insurance has done a good job.

Thomas, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed July 1, 2023
I have health insurance through United American Insurance and I recently had a heart valve replacement, and they've been great. Between that and my Medicare, everything so far has been covered. I recommend United American highly. I've done that for a long time now. They've been fair to me and everything seems to be fine. It's the way insurance companies should be and it's the way they are.

Judy, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed June 30, 2023
Service has been wonderful. I've had surgeries and what Medicare doesn't pay for, the supplemental insurance kicks in. There are a few times when you may be billed and so far, I've never been billed. I've been happy with the insurance.

Christine, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed June 17, 2023
I've been satisfied with United American Insurance. They were very good. I've never had to do anything once in a great while. There was a little something, but they have always paid good. I don't have to worry about my co-pay. And they said that I was grandfathered in, so I can keep that. But the prices are going up. Other than that, I love United American.

Joyce, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed June 17, 2023
United American Insurance is a solid company. They have been around a while. There are no-frills to it. I could find something less money, but United American gained my trust.

John, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
Reviewed June 7, 2023
Signing up was easy and I've been receiving excellent service. When I go to the hospital, I don't have to worry about losing my house. Use United American. I've used it a lot. I'm about to use it again tomorrow for two different doctors, but two different appointments. I'm not scared to go. I can go and not worry about the bill, not worry about losing my house.

Sherill, thank you for your feedback regarding your experience with United American! We appreciate you choosing UA for your supplemental health coverage, and we look forward to serving you again in the future.
United American Insurance Company Information
- Social media:
- Company Name:
- United American Insurance
- Address:
- 3700 S. Stonebridge Drive
- City:
- McKinney
- State/Province:
- TX
- Postal Code:
- 75070
- Country:
- United States
- Website:
- www2.unitedamerican.com