Root Insurance Reviews

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Edited by: Matt Zane

About Root Insurance

Root Insurance offers customizable auto policies to drivers in 35 states and Washington, D.C. The company uses a mobile app to track the driving habits of its customers and uses this data to determine rates or reject a driver from obtaining coverage. Root operates entirely online and has been in business since 2015.

Pros
  • Lower rates for safe driving
  • Mobile app to manage policy and claims
  • Customizable plans
Cons
  • Only one chance to pass driving test
  • Not available in all states
  • Not many discounts

What is Root Insurance?

Root is a web-based insurance company that offers auto, homeowners and renters insurance. Its car insurance requires new policyholders to download an app and track their driving habits for 30 days. This data is then used along with traditional factors to determine their rates.

By using this model, Root only insures drivers who meet its safety threshold and claims the average driver can save upward of $900 a year.

Root Insurance car insurance coverage

Root’s car insurance policies are customizable, but drivers are required to meet the minimum levels of liability coverage set by their state. This typically includes coverage for bodily injury, property damage and medical expenses.

Root covers most major makes and models of cars, but doesn’t cover motorcycles, ATVs, commercial or exotic vehicles.

Root Insurance car insurance quotes and rates

Root Insurance uses an app that tracks your driving habits for 30 days to help determine your eligibility and rate. It also looks at traditional factors like credit score, driving record, age, marital status, gender, ZIP code and vehicle type.

There are two ways to get a quote from Root:

  1. Test drive: Download the Root app, drive for around 30 days, then receive a quote based on the collected data.
  2. Instant quote: Click on the “Get a Quote” link on the company’s website and complete the online application. Instant quotes can insure you for up to 60 days, but you have to complete the 30-day test drive within this window.

After your test is complete, you’ll be sent an updated rate offer or be notified that your coverage won’t be continued if you don’t meet Root’s safety standards.

Policy options:

  • “Basic”: Fulfills your state’s minimum liability requirements and may include:
    • Bodily injury
    • Property damage
    • Uninsured/underinsured motorist bodily injury
    • Personal injury protection (PIP) or medical payments (MedPay)
  • “Fantastic” (full coverage) includes all of the above and:
    • Collision
    • Comprehensive
    • Option to add property damage for uninsured motorists

You can choose to pay month to month, or in full for a six-month term, which reduces your total premium by around 18%.

Root Insurance FAQ

Does Root Insurance offer classic car coverage?

No, Root doesn’t offer classic car insurance.

Does Root Insurance have a safe driver discount?

Among other factors, Root looks at your past driving record to determine your rate, and safer drivers receive lower premiums. Additionally, safe drivers can also earn lower rates by completing Root’s 30-day test drive.

Does Root Insurance offer full coverage car insurance?

Yes, Root offers full coverage car insurance that includes bodily injury, property damage, collision and comprehensive coverage.

Where is Root Insurance available?

Root Insurance is available in 35 states plus Washington D.C. Coverage is currently not available in:

  • Alaska
  • Hawaii
  • Idaho
  • Maine
  • Massachusetts
  • Michigan
  • New Hampshire
  • New Jersey
  • New York
  • North Carolina
  • Rhode Island
  • South Dakota
  • Vermont
  • Washington
  • Wyoming

Is Root Insurance good car insurance?

Because Root requires all drivers to complete a 30-day test drive, only those who meet its safety threshold will be insured, making it a good option for those who don’t drive a lot or who already practice safe driving habits.

Additionally, its policies are customizable and can be managed entirely online. However, if you know you’re a higher-risk driver or are afraid you may get a low score on the test drive, Root may not be the best option for you.

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Root Insurance Company Information

Company Name:
Root Insurance
Address:
80 E. Rich St., Ste. 500
City:
Columbus
State/Province:
OH
Postal Code:
43215
Country:
United States
Website:
www.joinroot.com