Policygenius Disability Insurance Reviews

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About Policygenius Disability Insurance

Policygenius offers live advice to help you decide how much coverage you need before you buy. At Policygenius, the mission is to make this a simple, easy process from start to finish.

Pros
  • Clear explanations
  • Evaluates 17 providers
  • Simple quote tool
Cons
  • May require medical exams

Policygenius Disability Insurance Reviews

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    How do I know I can trust these reviews about Policygenius Disability Insurance?
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    Page 2 Reviews 10 - 40
    Verified purchase
    Customer ServiceCoverageStaffTransparency

    Reviewed July 31, 2020

    I've worked with Policy Genius team for my life insurance and now disability. They have been responsive and have guided through the process. I work fulltime and am constantly on calls and working in a team that has my full attention; having a member of the policy genius team keep in contact with updates and accessible through email, it's a wonderful experience.

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    Punctuality & Speed

    Reviewed July 30, 2020

    Policygenius made the overall experience a breeze. They communicated surprisingly well and often throughout the process so I didn’t have to wonder what was happening. They provided an extremely competitive policy and did it in a quick and simple manner. Would definitely recommend!

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    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed July 28, 2020

    Excellent, straightforward service throughout the insurance process! If I had a question, I would receive an answer within 24 hours. You can work with them over the phone or email and receive the same great service! It could not have been easier as they take care of everything for you, exactly what I was looking for: someone to search multiple insurance companies and then walk me through applying at the best option for me without having to contact multiple different phone numbers or emails to get the insurance done.

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    Verified purchase
    CoveragePunctuality & SpeedStaffEase of Use

    Reviewed July 16, 2020

    Policygenius made shopping for disability insurance easy and convenient. Their process is user friendly and speedy. I recommend their services to anyone shopping for the best insurance plan they can find. I am glad I heard about them before I decided I needed disability insurance.

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    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed July 16, 2020

    Applied for long-term disability insurance with their help. The process was seamless and they were great at following up to make sure I had all documents and information ready to go. They offered information on different insurers and recommended the best options for me. Highly recommended.

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed July 13, 2020

    I was so slow responding to all the correspondence and Nitin was SO patient with me and kept persevering to help me get my insurance goals met. So grateful for this company! I am now insured and can scratch it off my list.

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    Verified purchase
    CoverageStaff

    Reviewed June 22, 2020

    Had a pleasant experience getting my long-term disability insurance policy. Agents were professional and friendly. They were patient in answering questions. No up-selling or trying to get me to buy other products. I got the product and coverage I wanted. Thanks!

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    Verified purchase
    CoveragePriceStaffRates

    Reviewed May 21, 2020

    Faced with the daunting task of shopping for disability insurance, I turned to the Internet. Luckily I was lead to Policygenius! The experience was fantastic. Everyone was nice, patient, well-informed, and easy to deal with. I learned a great deal about the products available and which features were most important to me. I feel like I got great coverage at a very reasonable price. Thank you to all the staff at Policygenius for helping me through the process!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 15, 2020

    The team is very friendly and polite. The issue is when things start to slow in movement. Unfortunately they resort to excessive texting, phone calls and emails daily. Because of this I would not recommend you all to a friend unless they were able to dedicate time to this on a daily basis.

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    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedRates

    Reviewed May 15, 2020

    I was researching disability insurance and came across Policygenius on my Google search. It was very straightforward and clear in asking me what I was looking for and I promptly received 4 quotes from 4 different companies as well as the recommendation for which company they would recommend that had all I was looking for at the best price. I was a little slow on responding back and was continuing to do my own research on what exactly I wanted in a policy, and they were more than happy to talk to me on the phone on my schedule and clarify any questions on what I was shopping for. Ultimately ended up selecting a company and policy slightly more expensive than the one they recommended and after a brief phone call interview and few documents signed I now own an individual policy that overall took about a month of time! Overall an extremely easy process and I would have no hesitation in recommending policygenius in shopping for insurance!

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    Customer ServiceCoverageTechPunctuality & SpeedStaffTransparency

    Reviewed May 11, 2020

    My PolicyGenius experience was a breeze. During the same time period that I got long-term disability insurance through PolicyGenius, I was getting another kind of insurance with a different broker, and by comparison, my experience with PolicyGenius was much more enjoyable! PolicyGenius is well organized, communicates status updates, was prompt with next steps, and contacted the insurance provider directly on my behalf multiple times when I had very detailed questions. I also spoke with PolicyGenius agents quite a few times over chat and phone with concerns and questions. They were fantastic at explaining details and helping me feel comfortable. They never made me feel dumb for having lots of questions. I will definitely use PolicyGenius in the future to shop for insurance.

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    Verified purchase
    Punctuality & SpeedRates

    Reviewed April 17, 2020

    Policy Genius paid attention to details and got me the best deal. They backdated my application by a few weeks to put me in the age bracket where I would get lower rates, even though I dropped the ball and didn't get back to them for like forever once my application was approved. Also, the people I dealt with were good listeners and took time to find out answers to some questions I had about the policy I was considering. Thanks Policy Genius.

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    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed April 14, 2020

    This team made a very confusing process simple and straightforward. We worked through several changes and they always were there to guide and help me. Rapid response time and easy to set up phone meetings to further discuss questions. Took the stress out of applying for disability insurance. 10/10 recommend!

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    Verified purchase
    Staff

    Reviewed April 14, 2020

    It was really nice working with a company like Policygenius to hold my hand through a process I knew nothing about. They stuck with me from the very beginning to the very end and helped me find a policy to fit my needs. Thank you so much Policygenius team!

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    Verified purchase
    PriceStaffRates

    Reviewed April 13, 2020

    All the agents I interacted with were very helpful and skilled at explaining the details of my policy options. I felt like they took the time to understand my personal situation and were able to steer me towards the right choices for the most appropriate policy and best price.

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    Customer ServiceCoverageTechSales & MarketingPrice

    Reviewed April 11, 2020

    About a month ago I requested a quote for supplemental disability insurance. After doing the phone interview with the proposed insurance company I received three more calls from the same contractor that company had contracted with to perform this duty. While I will give Policy Genius the benefit of the doubt, I asked on numerous occasions for my approved modified policy in writing which they could not provide at the time they said I was approved. Instead, they sent me an invitation to discuss the policy without offering anything in writing, including the terms and the conditions of the policy offer. In order to expedite the process or remedy any issues raised, I even offered to go to a doctor on my own dime to get my blood drawn and get a full physical. I was told because this policy had a no physical exam requirement; I was not able to do this. Please drop the bait and switch tactics.

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    Verified purchase
    Customer ServiceCoveragePrice

    Reviewed April 10, 2020

    My interactions with Policygenius have been efficient and organized throughout each step of applying for disability insurance. The quotes provided were clear and my questions were answered by the customer services team. I now have a policy I am happy with that gives me much more security.

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    Verified purchase
    CoverageStaffTransparency

    Reviewed April 4, 2020

    Overall the experience was very positive! Updates relative to the status of application were frequently received and the staff provided assistance through all steps of the process. I would strongly recommend the service for anyone seeking this important backup coverage.

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    Verified purchase
    StaffEase of Use

    Reviewed March 9, 2020

    Working with Policygenius was very simple -- I found them to be quite helpful in navigating through all the elements of the process and incredible knowledgable about the questions I had. Their platform was easy to use and they were accessible and responsive. A big thanks to Oreno for all of his help!

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    Verified purchase
    CoverageTechStaffTransparency

    Reviewed March 8, 2020

    I was really impressed with the ease of the application process as well as the responsiveness and expertise of the PolicyGenius staff in answering my questions throughout the process. I was pleasantly surprised that the PolicyGenius staff regularly updated me on the status of the application and paperwork with the insurance provider.

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    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed March 4, 2020

    Policy Genius did a great job of helping me understand my policy options and keeping track of my application process for long-term disability insurance. I was very pleased with the service, professionalism, and speed of response they provided. I intend to use them again when I am looking for future insurance policies (auto, life, etc.). Thanks, PG team!

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    Verified purchase
    CoveragePricePunctuality & SpeedStaff

    Reviewed Feb. 28, 2020

    I highly recommend working with Policygenius for obtaining disability income insurance. The website has a ton of useful information, the application process is simple and efficient, the team is knowledgeable and communicative, and overall I had very positive experience. I was able to quickly receive quotes, make an informed decision (with input from their people), complete the application process, and successfully obtain my policy in a short time period. Very thankful for Policygenius and its wonderful team.

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    Verified purchase
    PriceStaff

    Reviewed Feb. 24, 2020

    Policygenius looks out for their customers ensuring they get the right policy and the right cost. They make the entire process seamless and are patient with your questions to ensure your policy is fit for you. I enjoyed working with them.

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    Verified purchase
    Staff

    Reviewed Jan. 10, 2020

    Police genius provides a very efficient and professional service. All the staff at Policy genius is very courteous, friendly, and nice and deals every client in a thoroughly professional manner. I’ll definitely recommend this company to friends and family. Thanks.

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    Policygenius Disability Insurance
    Response from Policygenius Disability Insurance

    Muhammad - thanks so much for the review. I'm so happy to know we provided a great customer experience to you. - Theresa S.

    Verified purchase
    Staff

    Reviewed Dec. 30, 2019

    I had no idea how much I was going to need this team to help me work through all the details. I am very grateful for how professional, detailed, and efficient they were in helping me. I would recommend this company for sure.

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    Policygenius Disability Insurance
    Response from Policygenius Disability Insurance

    Poppy, thanks for your kind words. So pleased to know we met your expectations and assisted you in the insurance buying process. - Theresa S.

    Verified purchase

    Reviewed Dec. 23, 2019

    My experience with Policy Genius was topnotch. As a busy physician I needed an organization that could shop different insurance companies, get me the best rate and do the legwork to make sure the policy was done. They delivered at every step of the way and clearly communicated any issues to me as they arose.

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    Policygenius Disability Insurance
    Response from Policygenius Disability Insurance

    Josh, thanks for the kinds review. Happy to know we secured the best rates and took the extra work off your plate! - Theresa S.

    Verified purchase
    Customer Service

    Reviewed Dec. 9, 2019

    I appreciated the great communication and updates provided by Policy Genius throughout the process of obtaining a disability insurance policy. The only complaint I have is the amount of time it took to get a health interview and then finally have my application approved, however that was likely the insurer's fault.

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    Policygenius Disability Insurance
    Response from Policygenius Disability Insurance

    Joseph, thanks for the review. Apologies about the length of time it took. We really appreciate you hanging in there while we ironed everything out! - Theresa S.

    Verified purchase
    CoveragePunctuality & SpeedStaff

    Reviewed Dec. 2, 2019

    Policy Genius helped me find disability insurance easily and quickly and helped me find the best policy out there. Great experience. I worked with Anthony and Jake and they helped a lot. I would not have found the policy that I chose without Anthony and Jake helping me out. I'm glad I found Policy genius because I did not know where to find good insurance.

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    Policygenius Disability Insurance
    Response from Policygenius Disability Insurance

    Ambrose, I'll be sure to get your feedback over to Anthony & Jake. Thanks so much for taking your time out to write a review and thanks for choosing Policygenius! - Theresa S.

    Verified purchase
    Staff

    Reviewed Nov. 19, 2019

    Worked with this affiliate to find a long term disability insurance plan. They were very communicative, answering my many questions and when I was unsatisfied with the first policy proposal they worked to find me one that did work for me. Great service.

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    Policygenius Disability Insurance
    Response from Policygenius Disability Insurance

    Hunter, glad to hear we were able to assist with you insurance needs! - Theresa S.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 1, 2019

    PolicyGenius has excellent customer service, very dependable, dedicated to the cause, extremely knowledgeable, and willing to go the extra mile to achieve the desired results of the client. I am beyond impressed with my experience and will be referring PolicyGenius to everyone! If you are looking for a trustworthy company to handle your insurance needs PolicyGenius is the one!

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    Policygenius Disability Insurance
    Response from Policygenius Disability Insurance

    Chris, so pleased to hear we exceeded your expectations. Thanks so much for the kind review. We really appreciate it! - Theresa S.

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    Policygenius Disability Insurance Company Information

    Company Name:
    Policygenius Disability Insurance
    Website:
    www.policygenius.com