About Policygenius Disability Insurance
Policygenius offers live advice to help you decide how much coverage you need before you buy. At Policygenius, the mission is to make this a simple, easy process from start to finish.
Overall Satisfaction Rating
- 5 stars
- 4 stars
- 3 stars
- 2 stars
- 1 stars
- Clear explanations
- Evaluates 17 providers
- Simple quote tool
- May require medical exams
Policygenius Disability Insurance simplifies the shopping process with clear instructions and an easy-to-use tool. Agents help clarify what the tool does not. Though Policygenius doesn’t require medical exams, the insurer may.
A link has directed you to this review. Its location on this page may change next time you visit.
- 3,770,432 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
Faced with the daunting task of shopping for disability insurance, I turned to the Internet. Luckily I was lead to Policygenius! The experience was fantastic. Everyone was nice, patient, well-informed, and easy to deal with. I learned a great deal about the products available and which features were most important to me. I feel like I got great coverage at a very reasonable price. Thank you to all the staff at Policygenius for helping me through the process!
The team is very friendly and polite. The issue is when things start to slow in movement. Unfortunately they resort to excessive texting, phone calls and emails daily. Because of this I would not recommend you all to a friend unless they were able to dedicate time to this on a daily basis.
I was researching disability insurance and came across Policygenius on my Google search. It was very straightforward and clear in asking me what I was looking for and I promptly received 4 quotes from 4 different companies as well as the recommendation for which company they would recommend that had all I was looking for at the best price. I was a little slow on responding back and was continuing to do my own research on what exactly I wanted in a policy, and they were more than happy to talk to me on the phone on my schedule and clarify any questions on what I was shopping for. Ultimately ended up selecting a company and policy slightly more expensive than the one they recommended and after a brief phone call interview and few documents signed I now own an individual policy that overall took about a month of time! Overall an extremely easy process and I would have no hesitation in recommending policygenius in shopping for insurance!
My PolicyGenius experience was a breeze. During the same time period that I got long-term disability insurance through PolicyGenius, I was getting another kind of insurance with a different broker, and by comparison, my experience with PolicyGenius was much more enjoyable! PolicyGenius is well organized, communicates status updates, was prompt with next steps, and contacted the insurance provider directly on my behalf multiple times when I had very detailed questions. I also spoke with PolicyGenius agents quite a few times over chat and phone with concerns and questions. They were fantastic at explaining details and helping me feel comfortable. They never made me feel dumb for having lots of questions. I will definitely use PolicyGenius in the future to shop for insurance.
Policy Genius paid attention to details and got me the best deal. They backdated my application by a few weeks to put me in the age bracket where I would get lower rates, even though I dropped the ball and didn't get back to them for like forever once my application was approved. Also, the people I dealt with were good listeners and took time to find out answers to some questions I had about the policy I was considering. Thanks Policy Genius.
This team made a very confusing process simple and straightforward. We worked through several changes and they always were there to guide and help me. Rapid response time and easy to set up phone meetings to further discuss questions. Took the stress out of applying for disability insurance. 10/10 recommend!
It was really nice working with a company like Policygenius to hold my hand through a process I knew nothing about. They stuck with me from the very beginning to the very end and helped me find a policy to fit my needs. Thank you so much Policygenius team!
All the agents I interacted with were very helpful and skilled at explaining the details of my policy options. I felt like they took the time to understand my personal situation and were able to steer me towards the right choices for the most appropriate policy and best price.
About a month ago I requested a quote for supplemental disability insurance. After doing the phone interview with the proposed insurance company I received three more calls from the same contractor that company had contracted with to perform this duty. While I will give Policy Genius the benefit of the doubt, I asked on numerous occasions for my approved modified policy in writing which they could not provide at the time they said I was approved. Instead, they sent me an invitation to discuss the policy without offering anything in writing, including the terms and the conditions of the policy offer. In order to expedite the process or remedy any issues raised, I even offered to go to a doctor on my own dime to get my blood drawn and get a full physical. I was told because this policy had a no physical exam requirement; I was not able to do this. Please drop the bait and switch tactics.
My interactions with Policygenius have been efficient and organized throughout each step of applying for disability insurance. The quotes provided were clear and my questions were answered by the customer services team. I now have a policy I am happy with that gives me much more security.
Overall the experience was very positive! Updates relative to the status of application were frequently received and the staff provided assistance through all steps of the process. I would strongly recommend the service for anyone seeking this important backup coverage.
Working with Policygenius was very simple -- I found them to be quite helpful in navigating through all the elements of the process and incredible knowledgable about the questions I had. Their platform was easy to use and they were accessible and responsive. A big thanks to Oreno for all of his help!
I was really impressed with the ease of the application process as well as the responsiveness and expertise of the PolicyGenius staff in answering my questions throughout the process. I was pleasantly surprised that the PolicyGenius staff regularly updated me on the status of the application and paperwork with the insurance provider.
Policy Genius did a great job of helping me understand my policy options and keeping track of my application process for long-term disability insurance. I was very pleased with the service, professionalism, and speed of response they provided. I intend to use them again when I am looking for future insurance policies (auto, life, etc.). Thanks, PG team!
I highly recommend working with Policygenius for obtaining disability income insurance. The website has a ton of useful information, the application process is simple and efficient, the team is knowledgeable and communicative, and overall I had very positive experience. I was able to quickly receive quotes, make an informed decision (with input from their people), complete the application process, and successfully obtain my policy in a short time period. Very thankful for Policygenius and its wonderful team.
Policygenius looks out for their customers ensuring they get the right policy and the right cost. They make the entire process seamless and are patient with your questions to ensure your policy is fit for you. I enjoyed working with them.
Police genius provides a very efficient and professional service. All the staff at Policy genius is very courteous, friendly, and nice and deals every client in a thoroughly professional manner. I’ll definitely recommend this company to friends and family. Thanks.
Muhammad - thanks so much for the review. I'm so happy to know we provided a great customer experience to you. - Theresa S.
I had no idea how much I was going to need this team to help me work through all the details. I am very grateful for how professional, detailed, and efficient they were in helping me. I would recommend this company for sure.
Poppy, thanks for your kind words. So pleased to know we met your expectations and assisted you in the insurance buying process. - Theresa S.
My experience with Policy Genius was topnotch. As a busy physician I needed an organization that could shop different insurance companies, get me the best rate and do the legwork to make sure the policy was done. They delivered at every step of the way and clearly communicated any issues to me as they arose.
Josh, thanks for the kinds review. Happy to know we secured the best rates and took the extra work off your plate! - Theresa S.
I appreciated the great communication and updates provided by Policy Genius throughout the process of obtaining a disability insurance policy. The only complaint I have is the amount of time it took to get a health interview and then finally have my application approved, however that was likely the insurer's fault.
Joseph, thanks for the review. Apologies about the length of time it took. We really appreciate you hanging in there while we ironed everything out! - Theresa S.
Policy Genius helped me find disability insurance easily and quickly and helped me find the best policy out there. Great experience. I worked with Anthony and Jake and they helped a lot. I would not have found the policy that I chose without Anthony and Jake helping me out. I'm glad I found Policy genius because I did not know where to find good insurance.
Ambrose, I'll be sure to get your feedback over to Anthony & Jake. Thanks so much for taking your time out to write a review and thanks for choosing Policygenius! - Theresa S.
Worked with this affiliate to find a long term disability insurance plan. They were very communicative, answering my many questions and when I was unsatisfied with the first policy proposal they worked to find me one that did work for me. Great service.
Hunter, glad to hear we were able to assist with you insurance needs! - Theresa S.
PolicyGenius has excellent customer service, very dependable, dedicated to the cause, extremely knowledgeable, and willing to go the extra mile to achieve the desired results of the client. I am beyond impressed with my experience and will be referring PolicyGenius to everyone! If you are looking for a trustworthy company to handle your insurance needs PolicyGenius is the one!
Chris, so pleased to hear we exceeded your expectations. Thanks so much for the kind review. We really appreciate it! - Theresa S.
Everyone that assisted me in the process of getting disability insurance were very knowledgeable and courteous. They also know that the customers time is valuable and made everything convenient. Entire process was quick and easy thanks to the good people at PolicyGenius.
Matt - thank you very much for your review. We strive to make the insurance buying process simple and enjoyable! Glad to hear we made that happen for you. - Theresa S.
Great overall experience. Great communication throughout and they gave me choices which I liked. They answered all my questions throughout and were timely in their responses and things were explained well. I have already recommended them to others and will continue to do so.
Jaffar, thank you for your kind words. We are so pleased to have provided a good experience to you. - Theresa S.
Although it took about 1 year total to get this done because Berkshire made us wait for a professional license restriction to be cleared, this team remained professional, organized, and responsive, and ultimately got the long-term policy approved at the quoted price. I recommend this company.
E., thank you for your patience through the process and your kind review. Glad we could help you through this process. - Theresa S.
The process with Policy genius was overall easy and painless. I feel that I got the best price that I could in the market. I would recommend policy genius to anyone looking for insurance coverage. The team was always responsive and easy to get in contact with.
William, thanks for the kind words. We're happy we were able to be able to provide you great pricing! - Theresa S.
They were very on top of all the information I needed to provide and were very helpful in explaining each step and helping understand the differences in benefit selections. They provided reminders when I had to submit a document or time-sensitive process I needed to complete.
Daniel, thank you for your kind words. I'm so pleased you found our service easy to navigate and helpful! - Theresa S.
The Policygenius team answered all my questions as the insurance terms, riders and exclusions were very confusing for a common man like me. I was not satisfied with the initial quotes. I asked them quotes from more providers and they provided that promptly. The phone service was excellent. All emails were answered promptly.
Venakt, thanks so much for the kind words. I'm so pleased we were able to help you navigate this process with confidence. - Theresa S.
This isn't an actual insurance company, but also they aren't just a simple lead gen website that hands your data over for insurance companies to call you.Instead, they have a very nice simple frontend that helped me learn about coverage options, get quotes, and then make the process as seamless as possible. I'll definitely be using them again for other insurance shopping needs.
Thank you for the review, Phil. We are so pleased you found our service easy to navigate! - Theresa S.
Policygenius Disability Insurance Company Information
- Company Name:
- Policygenius Disability Insurance
You’re signed up
We’ll start sending you the news you need delivered straight to you. We value your privacy. Unsubscribe easily.