MassMutual Disability Income Insurance Reviews

I paid $774 per month to MassMutual for top shelf Disability Insurance for TWENTY-FIVE years. I was diagnosed with a degenerative cornea problem in 2018, and immediately put the policy on notice. I had a procedure to attempt to stabilize my eyes. I've seen several specialists over the last several years. I can no longer work given my disability (my job requires reading 10-12 hours per day). MassMutual passed me around to a number of Claims Agents, demanding more and more paperwork until they found something that I simply do not have. Disgraceful and unprofessional.

Massachusetts Mutual is one of the worst companies I have ever dealt with. After paying premiums for well over a decade, I needed to utilize my disability insurance. I strongly believe I have a valid claim. The company has treated me very poorly and does everything to find a reason to reject the claim. In general, by reading other reviews online as well as speaking to a few lawyers, the only way you will have a chance of success will be to hire a lawyer which may not be cost-effective for many people. The only good reviews online are from those who never had to file a claim. The company even has a “physician” on their payroll that will rubberstamp any decisions from the managers. I hope some of these people get what they deserve one day.

Mass Mutual is not a company to deal with if you are looking for long term disability insurance. We are being told the policy is under review. It has been months and you receive no answers. Now the company is asking us to pay a premium. Incompetence at its best.

I purchased a long term care policy from MassMutual at 2005. It is called SignatureCare. But now, MassMutual notified me that my premium went up 300% from $111.48 per month 12/15/2022 to $334.15 per month 12/15/2024. If this new premium does not work for me, I have to cut my benefits to lower premium. Also, MassMutual could increase the rate in the future. I would like to ask if any other person with the same long term care policy and faced the same hardball from MassMutual. If so, how can we against this financial abuse?

This company is great until you submit a claim for disability. They constantly harass you until the point you have to hire a lawyer to deal with them. You spend a third of your monthly disability check on lawyers just so you can get paid. I would strongly recommend to stay away from this company.

Upon accepting me as a client, the customer service was excellent. During my time as I client, about two years, I experienced one major difficulty with my account and trust. Stocks I requested to be purchased were not purchased. Months went by before I noticed. A friend in my investing circle called to congratulate me as one of our stocks had turned a big profit. I called MassMutual only to hear disappointing news. This resulted in the loss of around 25K for me.

This company is a joke. They really need to be investigated by somebody anybody. I am tired of their harassment and rude remarks not to mention how the heck they even became my mortgage holder. I was with Bank of America. They have raised my escrow for taxes. That was not in my original agreement. They have sent more than one letter stating my insurance was cancelled and tried to force theirs on me. My policy never lapsed. I just don't understand how these people can get away with jerking people around. So done with them. Am looking to refinance asap. If they don't ruin my credit first for any and all out there stay as far away from these people as possible.

Great help and lots of options. Willing to let you pay your own bills. They'll pay for you want. Some monthly, weekly, pretty much whatever you need. All in all really great company to work with. Mostly they want to help and they want to be there to assist you so you can do with your recovery and not worried about the money. Go to calling to check and make sure everything is going well. Any question you have just a phone call away and they will fix anything for you. 24 hours a day 7 days a week someone is always available to assist you. Worth every penny for the coverage. Don't know what I would have done without them willing to assist at any given point in any way they can.

They provide several different options to meet each individuals or families needs. Their programs that are offered were a good fit for my needs. The policy terms provided by this company were very reasonable and fair. The customer service was very friendly and personable. They met all of my needs. I would recommend to anyone.

They also offer good customer service which is really nice to know someone is there to help try and answer a question or try and explain things to you the best they can. They offer good premiums and what you can afford.

They had a wide variety of options for people with certain disabilities but lots of limitations and fine print to go along with it. Though, all insurance terms to me are too intricate and have many loopholes that allows the company with too much deniability within the system. They were nice but did not go into exact detail of what we are getting ourselves into when we sign up, so maybe a little apprehension there. The cost is okay but you get what you pay for and sometimes they can even deny you that, so you never know if something might affect it negatively.

MassMutual's different coverage options and premium price are all affordable. The policy terms are great. They're one hundred percent affordable and they don't ever switch their terms. The people that work over there are really nice and they go out of your way to help you and make sure everything is okay for everyone. I recommend everyone should buy this insurance.

The company was able to cover all of my health issues without putting too much harm on my wallet. I did not have much hassle either. Generally I have to call companies over and over to get my coverage but not here. Fair policy terms, my deductible did not break my wallet. On top of that they did not pull the stuff that other companies pull where somehow me getting sick is a pre-existing condition. Sometimes my doctor's office would need to contact the company and they dealt with customer service primarily but when I did it was quick and easy. However, I ended up changing companies because of the cost of the premium. The price was somewhat affordable perhaps for others but for me it was quite out of my price range, for now.

The coverage options are truly outstanding and efficient. Also, it helps out a whole lot that the coverage is told to you from the beginning of the process so you know what you're getting. The policy terms are truly outstanding and very to the point of being accepted by the persons signing it. It was very professional and the process is simple and clear. Their customer service is truly one of a kind. They are really remarkable by the way they handle all situations. The premium price is the best I have ever seen to this given date. The price never goes up. What you pay is what is given to you at the beginning of the process.

They have a wide variety of coverages to choose from. I truly enjoy dealing with their customer service. They are extremely friendly, knowledgeable and would help immediately and effectively every time I have an issue. They are extensive and provide lots of information about MassMutual insurance policies among other things. And I am satisfied with the premium price, it is not too high nor is it too low.

Their coverage options are great. They have many that will fit your needs and they have friendly assistant that will help you if needed. Their policy terms are good and meet the customers’ needs. Very satisfactory and helpful customer service. I would say their policy is a competitive one. Their customer service ranks right up there in my book. Excellent people and very fast at responding to any issues. It makes a difference when you know they want to help. The premium price is very reasonable and one of the fairest rates around. I think they are worth the price they charge.

The coverage options were very diverse and for an array of different situations and I really enjoyed how inclusive they are. I would highly recommend this institution as I have found them to be the utmost best in this field. Their policy terms were extremely great and they make them very easy to understand as opposed to other places that make it almost impossible to grasp what their terms are about. These ones are flexible and easy to follow and very helpful. Their customer service is very patient and professional. They help no matter what the situation and make any confusion dissipate almost immediately. They explain things simply and are great at what they do. The premium has great rewards and aspects of it that I use on a regular basis and it makes me feel very happy and lucky to be blessed with such a great plan.

MassMutual offers the best coverage options for families and you can rest assured that your information is always safe. They are professional, upfront and honest, and committed to helping each person reach their personalised goals. MassMutual's policy terms are fair and reasonable. They have the best quality of care and customer service support for an acceptable price. The tools they offer are well worth the price. They always have the customer's best interests in mind.

They offer ample coverage, options are available depending on your individual needs and wants and financial level. An adviser reviews with you all of the options and you can choose from there by yourself or with his or her guidance. The policy terms offered are expansive. They offer several levels/terms - 10, 20, etc plus they offer term life. Again all of this depends on your individual status and needs. The customer service representatives are always available to answer any questions that you may have. Also important to note that customer service are English speaking. The premium is usual and customary for this type of product. However once you add in the value of the extras, one will see that premiums are quite competitive.

The coverage options were great. They have many different coverage plans and you can make payment plans too. My coverage is great and I enjoy it very much. The policy terms were alright. They are very specific and it never changes. They will help you with the terms and they also give you forms which states all your terms and conditions.

They really came through for me when I needed them the most. I would definitely recommend this company to anyone in the market for disability insurance. Policy terms were easy to understand, not complicated and all my questions were answered without hesitation and in depth. There is no room for miscommunication or misconception on the policy terms. Customer service Representatives were always there for me anytime I had a question or a concern. They are very knowledgeable and can help you with any issue that you might have. Policy premiums were significantly lower than other companies offering the same policy. It is a very good deal especially just having peace of mind.