Homesite Insurance Reviews

Have been going through them for years paying $85 a month now after an increase of $5 from previous year $80 per month on a 95,000 home. Just found out they raised the price again. Are you ready for this? What would you say would be a fair price increase with no claims due to inflation and such? Well the good honest workers at Homesite Insurance saw it justifiable to raise my premium from $85 a month to $400 with no explanation other than inflation! Been living here for 20 years and NEVER seen anything like this. It is criminal what they are doing and those involved should be prosecuted. I will be talking with an attorney to see about a lawsuit as well. If this isn’t price gouging I don’t know what is! AVOID HOMESITE INSURANCE AT ALL COSTS!!!

We signed up for Homesite insurance through Progressive. I didn't know they are not related at all at the time. We thought we were insured through Progressive when we signed up. Our premiums this year were extremely high so we called to see if we could reduce them. We were on the phone with Homesite for about an hour reviewing our policy and we were told our new premium rate which was not a lot less, but it was something that would help. I received an email reminding me our renewal was due in a week. When I looked at the amount due it had gone up considerably. I called to inquire why this occurred when we were quoted a lower rate during out last phone call. They claimed our changes which reduced the amount of coverage actually caused our policy premium to increase. They also claimed that we requested our coverage include higher end materials, which we never did.

Geico policy through Homesite, the home has been sold and closed on 8/18/2023. On 8/199/2023, Impossible for the children of deceased home owner to cancel the policy. Homesite actually requested a copy of the Will!!! The other documents they accept are court documents, it would cost us more to file for those than the refund on the few months left on the insurance will be so Homesite wins and gets to keep $279 of our money. Well, if anything happens to the home I guess the new owners and the old owners (us) would collect as we both have policies on the home. I have filed a complaint with BBB.

We have a Hemp company called FriscoLabs.com we were accepted under their umbrella policy. Two months later cancelled for no reason. Pretty crappy company. What waste of time and money. Go elsewhere. Crap.

We reported the claim on June 21 in the evening. We did not hear back from anybody till almost July 7 and it is going to be August 3 tomorrow and I have not spoken to my claim adjuster one time because they say she is on medical leave and I have not spoken to her supervisor nor have I spoken to the supervisor's supervisor after numerous emails and phone calls and messages left. This company does not communicate properly and is not looking out for their clients best interest and getting them up and running as quickly as possible. I just wish somebody would contact me so that I can get back in my house and back to normal.

The company reached out to me and clarified they were giving me a year to respond to the items they wanted fixed. Still no resolution on the creepy guy as they contract with another company for some of their insurance pictures. I appreciated the quick response and resolution!!

The Claim started June 22, 2023, this review is August 1. 2023. This is a residential sewer back up that a family of 7 encountered, can you imagine. So the claims adjuster a younger woman communicated a total of 3 times due to her being on sick leave, the communication was NOT the correct information for the claim. The recording says contact the supervisor when calls are NOT returned in 24 hours, called the Supervisor and her recording says she's in and out of meetings and not taking calls, What's NEXT THEN? Wow a field adjuster shows up 3 weeks after the claim and expressed his concerns, too a lot of pictures and within 25-35 minutes was gone. His assessment was RIDICULOUS after telling everyone he would submit this within 48 hours, 8 days later it made it.

We went into home closing with all the required from as with down payments. Today 36 days after closing we learned that the underwriter from Progressive/Homesite did not approve our mortgage. Gave roof and tree limbs touching house. Interesting they never contacted us by phone, email or our reality agent or closing attorney from the Homesite underwriter. Now we have a 5-day window to do repairs needed. One would think they would extend a little courtesy to customers especially when they have other policies with Progressive.

This complaint is related to an insurance claim. The date of the incident was 11/2022. Per the appraisal there was over $80k in damages not excluding depreciation costs. Homesite responded with a settlement of $12k which is nothing short of disrespectful. The damage was related to water. A total rehab of kitchen, hardwood flooring, basement walls and replacement of carpeting. The area requiring repair (not the entire home) is more than 2,300 sq and Homesite issues $12k. What are they thinking! An umpire appraiser was consulted and the figures were sent to Homesite.

A horrific insurance company. I was the unfortunate victim of a robbery and then found the worst part was ahead of me. Homesite took over 50 days to launch an investigation and then asked for cell phone records, separate statements after a 90 minute recorded conversation where they asked why I used the storage unit, my credit history and online selling habits. Clearly, they have assumed I'm guilty and are using the investigation to formally deny my claim. They keep claiming if I do not comply with all of their demands it could result in being denied. However, the State Commissioner's Office for Insurance has assured me these demands are beyond what is considered reasonable and that I have rights - even if Homesite doesn't acknowledge them.