Grundy Reviews

I had an existing policy, I sold that car and then purchased another. I was told I have a 14-day binder while things get sorted on the new vehicle. So far it's taken 11 days. Granted we just had a holiday, the slow information request is killing me. One day is pics of the car. The next is a list of other vehicles I own to establish it's not a daily driver. Then oops forgot we need a form stating to only use this car as a pleasure vehicle. I don't know if this is the first policy the person I'm dealing with has written or what. Instead of calling me to tell me they need more info, it's just emails. God forbid I have to actually deal with them on something as important as filling a claim.

I have had coverage for my classic car for the past 5 years with Grundy, through Philadelphia Insurance Companies, I had always thought that they were a very good company. One that cared about their customers and their customer's vehicles. Recently, after getting a dent on my classic car, my claim was denied. The denial letter stated that the appraiser confirmed that the damage was due to poor workmanship and/or a manufacturer's defect, and as such, they will not cover the loss as they consider it normal wear and tear. How can a dent possibly be considered normal wear and tear? How can a dent be considered either poor workmanship or a manufacturer's defect?

They have held my refund for over 2 months and are using my money interest free as they told me, after the fact, that they hold refunds on cancelled policies for 40 days which was not ever disclosed. They are using my Money, INTEREST FREE. Doing this as a matter of policy to all their customers should be investigated as I feel that what they are doing is illegal.

We went to Grundy after having rates explode with Geico with no claims. We have six vehicles, two collectors, one motorhome and three daily drivers. We are insured at the values we chose for our vehicles for a little over $2,000 per year for two drivers with full coverage on every vehicle. Geico alone for the motorhome and three daily drivers was $2,800 per year, plus $605 for separate collector car insurance. We are so happy with our experience with our agent, Abigail and are very happy that we selected Grundy.