Careington

I needed a dental insurance. In good faith I enrolled in Careington Benefit Solutions. Whenever I visited the dentist for treatment. Even for routine regular dental care. Claim was denied, I do not need this kind of insurance and hence decided to cancel my dental insurance.

They took my money for 10, I’m canceling and Aetna verified the account, and I want my money back. This is a scam, they don’t care about anyone. Aetna is scamming, this is no way a real company, I need to get my scam, Aetna and them are in complete scams.

This company is a scam. They take your money, but as soon as you need their services they are nowhere to be found. I needed dental work in October. When my dentist tried to contact Careington they acted like they never heard of my member number. I called and Careington assured me that the number I had given my dentist was correct. My dentist tried again and got the same response - Careington never heard of it. They basically stole all the money I paid into their program. On top of that their customer service is inefficient, incompetent, illiterate, lazy, and rude. They are in the Philippines and will either lie to get you off the phone or hang up on you. Whatever you do AVOID this company at ALL COSTS!

First time I tried to use it I was told they dont take that and it isnt really insurance, it is a discount and they dont give those discounts. So far I am not pleased with it. I will see what happens when I try and use it at my regular dentist later this month, but specialists do not seem to have any use for it.

Before I had Careington I had the insurance from my dentist which was pretty good. But after it lapsed I got Careington. Careington was even better than the dentist's. It paid a lot more up front than any other dental insurance I've had. I would highly recommend it.

Received no savings. The dentists would not honor the prices. Dont waste your money. I called to complain but received no help and was told to try a different dentist. It's just a hook to get you in the door.

Don't buy Careington Dental Plan. It provided nothing in savings. Aspen Dental suggested this but it netted out at zero benefit. It saved me the amount of the plan. Then without and disclosure to me, they auto renewed the next year. Then refused to refund it. Disreputable.

My dentist old me to get Careington Insurance for a lower crown rate. Careington's crown would be $600. I paid $1200. When calling Careington about it, I was told that they are not an Insurance but and discounter. Now, one year later, they did an automatic renewal which I wanted to cancel. Careington has cancelled my plan but refuses to reimburse the $99. "Your membership termination effective date is 12/01/2020. Your request for a refund has been denied. Cancellation notice was received after the allowed trial or renewal period; therefore no refund is due at this time". Don't fall for this company.

Careington ACE dental plan representative claims that the dental plan gives 50% discount for fillings. Absolutely not true. The total amount I paid $444 includes Careington‘s fee, however without Careington plan I would pay only $380. This company established their own prices, but if dental office has lower prices you still pay Careington‘s price. I received discount 9%, but altogether I paid $65 more.

I cancelled my insurance and they told me they issued a refund check. I have, in writing, that the check was issued 1/22 (today is 2/21). I called last week to complain about not receiving it and they asked me to wait another week. I am on hold waiting for a supervisor (have already spoken to 2 reps). Supervisor just came on and understands my frustration but has no answers. She will contact operations. What a way to run a business. And, the reason for cancelling is that the dental practice that accepts this insurance has hygienists that mandate treatments that aren't necessary (substantiated by 2nd opinions of other dentists. I would suggest not using Advanced Dental Care of Largo).