About New Era Cookware
A link has directed you to this review. Its location on this page may change next time you visit.
- 3,771,032 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
I have a set of Flavorseal by Cory pots and pans that my mother purchased around the beginning of the 60's. These pots and pans have held up for years being used by my mother, father, brothers and sister and I. They have endured moves around the country, burnt foods, and countless abuses. They have withstood the tests and trials of each and I can't imagine a better set of pots and pans anywhere!
We went to a cooking party on July 25, 2016 and we purchased a food grinder. It appeared to be well made. The total cost was $418.95 with $9.50 of that being delivery and $19.50 was tax. We certainly could have purchased a very good food processor with that amount. Pro-Health of Tennessee, P.O. Box 4007, Kingsport, Tennessee, 37665 will not answer the ** number they have on the receipt. I would like to have my money back from this product as we could not even make coleslaw with it! I ended up using a metal hand chopper. Can someone help me get my money back as they do not answer (several tries) the phone. The salesman had the initials of R.P. I do have the receipt but do not know how to copy it for you.
Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Sooo excited!!!??? Out with the old! In with the new!! Andrew ** and I made our first investment as a soon to be married couple??? A couple weeks ago I went to a wedding expo, I signed up for a ton of stuff and ended up winning a honeymoon!! Of course the catch was I had to go to a cooking show to get it, whatever I figured, "Let's go and just hope I don't HAVE to buy anything to get it." Sure Enough I didn't! But what I learned there was definitely eye opening!! It's no secret I'm health conscience, but when I found out the stuff I was using to cook my food with was probably the most unhealthy!! They had my attention!
This company has been around for decades!! They don't sell in stores because yes it is super expensive, they would rather privately educate their consumers, I can't really tell you everything about it other than it is amazing! There is a short video on YouTube if you look up New Era cookware. I'm extremely happy with our investment, plus it has a DOUBLE LIFETIME warranty! I'll never have to buy ** pots and pans again!
I purchased 2 qt pot at a Home & Garden show Concord, CA, on Nov. 11, 2003, and it came with a "new transferable forever/lifetime warranty" on the back of my yellow receipt (salesman was David **, now retired). Over the past year, I noticed that the surface metal layer on the inside bottom of the pot started chipping off and the next layer, aluminum, is now exposed (exposure of food to aluminum is bad for our health). I use only wooden spoons with my cookware, and never cook with salt. There's also a defect on the plastic part of the handle, it looks like from heat exposure during cooking. We never wash our cookware in the dishwasher. I contacted Darrel ** of Customer Service, 1-800-356-2160 Ext ** and emailed him the photos.
His response came in more than one week, after 2 v-mails and a follow-up email: "There is only 2 ways them nicks can get in those pans is if metal utensils or cooking with salt over time will cause those. These is nothing that can get in your food. As for handles I am attaching an order form for new handles. You can send in order form with check or money order or call me at the number below and you can get them over the phone with your credit card..." So much for the lifetime warranty which supposedly included the handles. Nowhere it said that handles were not included into that warranty. BEWARE OF THIS DISHONEST BUSINESS AND THEIR DEFECTIVE PRODUCTS!
Purchased my set in 2000 at a demonstration in front of a store. I own 5 different size pots/pans in the 7-ply stainless and titanium. Initially I regretted spending $1k+ on cookware and even my neighbor shook his head in disbelief that I spent so much. Fortunately, my money was well spent because 15 years later the cookware still has a mirror shine on the outside and does what it's supposed to do: cook food. I don't use the electric oil core skillet, the stainless strainer/steamer with handle, egg poacher set, and the metal food processor with hand crank. I'm also pleased they're made in the U.S.A.
The cons: the handles occasionally are loose and require a screwdriver to tighten. The pot's long handles are no longer glossy and feel rough - probably from the heat radiating from the stove's burners. Also, you must soak cookware in hot soapy water to remove the remains of mac and cheese because it sticks like glue. If frying eggs, you use low heat and also must nonstick spray. And finally, New Era now sells replacement knobs and handles at their website.
I have a set of New Era Cookware (15 years old). The guarantee included replacement handles if any ever broke or damaged. Well now I need some replacement handles & every phone # is just a recording with never a return call. Every address I can find is not in existence. I've talked to 2 reps at 2 different homeshows in Houston & all their info was fake. I'll never deal with New Era again & I'll tell everyone I know about their fake guarantees!
Love the cookware, have had no problem for 20+ years, looks as good today as the day I bought it. Problem is trying to replace any items. Cannot find any internet sources, tried to contact manufacturer to purchase a small sauce pan, no response. They said when I purchased life time replacement, great! But I can't buy or replace anything.
My Husband and I attended a New Era cookware seminar, where we were supposed to receive a free all-inclusive trip of our choice for listening to a sales ploy. We attended and bought in to the sales pitch and ended up spending $1500 on cookware. The salesman told us we would get a free trip for attending the seminar. I used the website that was on the brochure on three different computers thinking there was a firewall or something blocking it but it was nothing, it's a scam. They sell their product like they are suppose to but make you sign a contract that holds to it after three days, however, this takes 3-6 weeks to receive your product.
This cookware isn't even necessary. It sounds good but it's HORRIBLE and very very very expensive. The cookware is hard to clean and burns easily. The main problem with this whole transaction is the deception and lack of communication. The salesman just plain lied to and took advantage of us. This was a learning experience and I hope no one else has to learn the hard way like we did. Disappointment. We are just entered our marriage an additional $1500 in debt on (3) piece cookware. We are planning and paying for our wedding by ourselves so we were definitely enticed by the free vacations. We thought we could actually afford to go on a honeymoon because it would be free if we purchased New Era's products. Now we have to cut back even more on our wedding plans and there will be no honeymoon. Thanks a lot, New Era!
I own a set or the remains of it, Flavorseal by Cory cookware. I purchased the set I. Either 1956 or 1957. A sales rep came to our home where I was living with my family, just out of high school in Chicago where I was single, working and no special relationships. My mom said I should get the cookware. They even offered a payment plan. Paid for the pots. Packed them away and that was that. Well, Mr Right came along. We were wed Nov.1960 and are still married. Through those years, I cooked many a meal for our ever growing family. Also was given a set of Revere pots which never did match up. Still using my original cookware today, 53 years later. Could use a new handle or two, but that's all. Hope some enjoys my comment.
My fiancé and I purchased this cookware and knife set at one of their shows in Atlanta in September. A month later, we received a product that seemed as described. Upon further review and single use, the pans were stained and popped on the bottom, even though on low heat. I may also mention that I am a corporate chef of seven restaurants in the Atlanta area, so I know how to use this equipment. The knives were worse. After slicing two onions, the edge was gone and couldn't slice a tomato. I tried other knives in the set, exact same problem. I called customer service and this is where the true nightmare began. They were the rudest people I have ever dealt with, and I was told that I was out of luck and they refused to refund my product. They tried to talk down to me and explain how I was doing stuff wrong.
The two ladies that I dealt with were Shelly and Erica. Erica is apparently the CEO's wife, yet she refused to give me any info as how to speak with her supervisor. Make no mistake about it, this is 100% scam. It’s unfortunate about our situation, but hopefully this can save some other couples from making the same mistake that we did. They are a complete disgrace. They preach that they are 100% American and they support the America’s economic growth and this and that. This is just an embarrassment to the American hard worker who tries to earn an honest living. Please do not buy into this scam of a company. I promise that you will regret it and you’d be stuck with ridiculous payments. Thanks for reading.
New Era Cookware Company Information
- Company Name:
- New Era Cookware
You’re signed up
We’ll start sending you the news you need delivered straight to you. We value your privacy. Unsubscribe easily.