Ryan Homes Reviews

We recently retired to Murrells Inlet from Virginia and purchased a townhome at Course Creek Villas. Our experience from the initial sales visit to final closing in November of 2024 was excellent. In particular, sales representative "TJ" and support staff were attentive to our needs throughout the process and exceeded our expectations. We have had new construction homes over the years and can speak to the quality of the materials used by Ryan Homes. Furthermore, the 'added value" of a very comprehensive walk-through with the site construction manager a few days prior to closing ensured any last minute items were satisfactorily remediated prior to our closing date. Finally, our positive experience prompted us to recommend Course Creek to a close relative, who will close on their townhome in September.

We signed the contract to have a new home built in Florida back in 2023 and moved into our new home (from Pennsylvania) in January 2024. It's probably best to break this up a bit, so here are some things we dealt with along the way.

Working with Carol ** from Ryan Homes was an absolute pleasure. From the moment we met, she made me feel so welcome in a town and state I had never been to before. Carol's expertise and warmth truly stood out. She took the time to show me around, educate me on the area, and guide me through the process of finding the perfect home. Her patience, kindness, and professionalism made what could have been an overwhelming experience an enjoyable and exciting journey. Thanks to Carol, I found the home of my dreams, and I couldn't be more grateful. She went above and beyond, and I would highly recommend her to anyone looking for a new home. Thank you, Carol, for everything!

My husband and I recently embarked on the exciting journey of purchasing our dream home, and we couldn’t be more pleased with our experience, largely thanks to our sales representative, Ryan **. From the very beginning, Ryan was nothing short of amazing. His transparency and professionalism made what could have been a daunting process feel smooth and enjoyable.

1 year and 7 months in and Project Manager Tyler (**) still entertains our request for issues that we come across. For example, I submitted a requests for several imperfections. Some of the few....our front yard lamp was malfunctioned and two of our pine bushes in the rear that literally died. We complained on a Friday and by Wednesday, I took a break while working from home and as I peeped out the front window there were 2 landscapers who had already dugged up the dead trees and started to replace with new trees. Then the part was replaced on the front lamp in a timely manner.

I am writing to express my concerns, not with the sales team—who provided us with an excellent experience, particularly agents like Christian—but with the construction team. (Wish I can give zero star) We purchased our home through Ryan Homes' early VIP launch program when the community was just initiated, and no units had yet been built. At that time, we were informed that the entire community would follow a single plan, ensuring uniform elevation across all units.

I have been working with Christine M, Sales Representative since March 2025. Christine has been such a pleasure to work with. There are lots of redeeming qualities she possesses but the most important ones are her warmth and welcoming demeanor. She was helpful in customizing a plan that was best suited for me in the purchase of my new home. Overall, Christine is a joy and a pleasure to work with because she has your best interest in mind.

Ryan Homes decided to replace my driveway!

I had my Ryan Home built in April 2023. These past 2 years have been the worse experience I’ve ever had with a builder. I’ve had to replace my washer/dryer, stove/dishwasher and flooring. Now I’ve discovered water leaking in my garage, coming out of the air handler because it was never set up correctly in the beginning. Now they are telling me the actual floor is uneven. It’s cement, how I supposed to level up a cement floor??? So now for $2000 I am having to fix it! Never again! I may even take this company to court!!!

They created a not so good website to submit warranty request. There is an option to see past request that does not work. Therefore, track your request as they don't. They will not communicate by email. Just poor service.