Ryan Homes Reviews

We built our first Ryan Homes house 5 years ago. There was so much wrong that we hired an attorney to help us make them fix the brand new house we wanted. 5 years later we sold that house (with hurricane safe windows that were never fixed, like they promised us they would when we closed). We spoke to Ryan Homes higher ups and thought we’ll give them another shot, they seemed to care and we believed them. We are now over a year into our 2nd house, forget the fact that WE caught more than one mistake like telling them they made TWO rooms too small and needed to change that. Our THIRD party inspector saved us as well, but catching a few things as well, like our hot water heater, and a window that wasn’t sealed.

Ryan Homes is absolutely horrible. A new build in 2019... came with a 2016 HVAC unit... had to pay out of pocket to have it fixed after 6 months. Water spot on ceiling, called Ryan Homes to be told water leaks aren't structural. So, basically all the warranties they promise are absolute lies. Now I need to pay for a lawyer. The homes are junk. The cheapest material and contractors around. I would not take a Ryan home if it were given to me for free. If y'all are thinking about purchasing anything from them, think twice...

We have been in our home for a little less than 4 years, there have been issues from the start. Lie 1: They told us our lot would have so little of a grade that we wouldn't even notice, it is not even close to true. Lie #2: During our walk-through we noticed the garage door was all dented up, they said they would come back and fix it in the first 30 days. It never got fixed. Lie #3: They never came back for our year walk through. Lie #4: Nothing is under warranty, even though they tell you there are foundation, roof, and siding warranties for 5-10 years. Loop holes and fine print, get them out of honoring any warranty. Our sump pump went out after 3 years and flooded our whole basement. Our roof is leaking and ruined the ceiling in the dining room. Our front sidewalk is caving in because there are no fillers under it at all. I am sure there are more issues, but that is what is at the top of my mind right now. I would not recommend ever buying a Ryan home!

Been in my home now for right about 1 yr. This is the point where Ryan Homes stated they'd address warranty work. The warranty work follow-up has been the worst customer service I've ever received.

I've had plumbing issues since I purchased my home in Astonia, Davenport, FL. Backup into the bathroom toilet, sink, kitchen sink and shower. Sludge coming out of the shower. I was told the issue was resolved, nope, having the same problem. Cannot have an emergency call over the weekend, they are closed. Would NOT recommend Ryan Homes as their customer care is poor to put it mildly. We purchased a new home about 12 years ago, the builder follow up was awesome. Ryan Homes does not care about the after-purchase home issues. At all.

There is no professionalism in the construction. After purchasing the home, no one listens to our matters on what needs to be fixed. Think twice before you buy from Ryan Homes... Because we regret our decision completely. Every few weeks there are new problems that keep coming up. Whoever comes to look at the matter doesn’t genuinely try to fix. This investment is not worth it, so try to find any other company in this scope.

A few days ago I climb my garage to get to the second floor windows to have them clean. To my disbelief I noticed the there was an inch and a half gap between the top of the window and the siding. You could see the wrap they put on the house with the Ryan homes logo on before they put the siding on. My keep say that she is smell mold but could never find out from where till now. Of course Ryan homes is say the warranty is done and I have fix it myself. We paid so much money for brand new homes and still the house was not built correctly. This so unfair.

We’ve been in our Ryan home for 14 years and we could not figure out why the bedroom and bonus room were always hot in the summer and cold in the winter. Then, while changing the filter in the ceiling, I noticed that the ceiling was very warm to the touch. That made me wonder if the ceiling had any insulation in it. Checking from the attic, I couldn’t see the part over the rooms because there was a barrier separating the attic. I cut a small hole in the ceiling and found no insulation. I contacted Ryan through their warranty website and was contacted by Tim ** of Ryan Homes within two days. Even though we were out of warranty, he came out and confirmed that there was a problem. Within two weeks Ryan Homes had fixed the problem and I couldn’t be happier. Kudos to Tim and Ryan Homes.

I’m a realtor who currently has 3 different buyers under contract in 3 different neighborhoods with Ryan Homes. Ryan Homes does not value realtors. They are paying me next to nothing for my time. For reference I made more money listing a home for rent then what I’ll make SELLING a home with Ryan. Ryan homes is infamous among realtors. They are known as a cheap company. Agents don’t like working with them because they do not offer a good client experience and they certainly do not pay agents for their time put in.

This home-buying experience seems to be a never-ending nightmare, even though we closed in December. The buying process itself was awful because we chose to use outside financing (which was within our right to do). The second we disclosed we would not be using NVR for our mortgage, our contact with Ryan Homes, Alexandria **, became rude and unprofessional. We would receive calls from her on weekends that would consist solely of her just complaining about our chosen lender and trying to convince us to switch to NVR mortgage. The home itself is very poorly constructed and will no doubt pose ongoing issues for every year we choose to stay in this home.