Ryan Homes Reviews

Derrick ** is the project manager that we worked with at the villas at grand dunes north village. Derrick is wonderful in every way. He is professional yet compassionate to the needs of the buyers. He kept us fully aware of each step as our villa was being built and was extremely prompt with communication. We wish he was staying. We have grown to really like him as a project manager and as a great human being!

We just moved into our home here on 6/6/2026. We heard many horror stories of Ryan home builds, and after looking at various other houses in the area, this was by far one of the best options we found. The process itself wasn't painful, the communication was good, and our agents Jordan, Duncan, Tyler, and Brittany made the process as painless as possible. They were great at working with us for our circumstances.

We just Closed our two new homes at Copperleaf Home by Ryan Homes. I want to call our sales Rep Joe ** and our project manager Dwight **. Both were great, Joe worked with us for over 2 months before we purchased. Like any purchase we negotiated and went back forth on again and off again, but we finally settled and purchased a Sandalwood and Adaline. Joe stayed in touch through the whole build process and handled any concerns along the way.

Our salesperson Kiki ** was the best. Answered all my questions. Stayed engaged through process supporting our contract and a real resource in our move to Cincinnati. Bumps were experienced and expected. The team has really done right by us. Business is a two way street. I respect their business model and warranty follow-ups. They responded in below zero temps to change outdoor faucet. Do your due diligence. Stay involved. You too will have a good experience.

If you are looking to buy a uniquely $hitty home in Northeast Ohio, look no further. From subpar materials to incredibly poor workmanship, Ryan Homes covers all the bases. The list of complaints is endless, not to mention, these things are built in 90-days.

Been living in a Ryan home for almost 9 years. The sump pump went out, the windows are not sealed properly, the carpets are totally worn, nail pops everywhere, kitchen cabinet doors keep falling off and the paint is gone in areas, the bathtub water doesn't get hot and there is a dip in the master tub. Also our water pressure is low that's the stuff we know about.

Ryan Homes sells the model unit as bait and then without explanation does the switch and gives you far less than what you paid for. The one year warranty is useless as it's a gimmick to put you off with your defect list for a year. Then the crew that was there has moved on and leaves you dealing with someone totally new. Turnover in their staff is constant, as they're moved around like a shell game. Workmanship and craftsman work is below par. For example, missing electrical work, walls that are 1/2 inch off from being square, the caulking is done with sheet rock mud and then painted over.

Customer service has been equally disappointing. Calls are either abruptly disconnected, or we’re told that someone will follow up—but that call never comes.

We bought a single family home in Monaca, PA at Lakeview Farms. This was a new build and the layout was very good. However I asked for quartz countertops and they are such poor quality and all scratched up. I have to replace all of them. The floor lifted under warranty, had it fixed and it continues to lift. The quality of the floor is very bad and the people who installed it left big spaces in between the boards, so I have to replace the floor as well. You cannot get cement driveways and the cement sidewalks are already in need of repair after 2 1/2 yrs.

First problem is the outlet on our island stop working for no reason. Second the sod they put down in the yard is nothing but weeds I can't get rid of. Third my bedroom door will not latch closes. Fourth there is a 60 degrees hill in the backyard which is dangerous to cut. To get in here the NVR gave us hard time.

Bad there is leaks in our house and the inspector came from Ryan Homes and said everything is good and it is not and it got into the master closet and the water got into the guest bedroom closet. Cracks in the walls in the garage Also did not paint good at all? Also materials aren’t the greatest like paint and windows. Not recommended for starters. Oh and also, they filled our wall in with Styrofoam.

I literally live next to where they are building. I could reach them by walking for three minutes. They have been here for a couple years now. They always start at 7 in the morning, sometimes sooner. The area is surrounded by people’s homes yet they insist on always starting at 7 in the morning. WE DON'T NEED MORE APARTMENTS. WE NEED AFFORDABLE HOMES.

I am an ** that went into contract on a Ryan's home in 78 North Sanford, NC. In the middle of the contract, I received a call from the Sales Manager informing me that Ryan cannot sell to an investor in this community. I was shocked and at the same time did not believe what I was hearing. They canceled the contract and I was able to go with McKee Homes in the same community. After moving in, several of the neighbors gathered for drinks and games, and I met a ** neighbor who informed me that she bought her home as an investment home from Ryan and did not have a problem.

They lied to me about how much initial investment was needed. Then trap you and give you seller credits to up the property value to overprice the remaining properties to the next clients. Also, did not disclose all the requirements that the HOA has and takes forever to finish each community while starting more and more developments making it impossible to sell until they are done without taking a loss. Materials they use are cheap. I wish I had never done business with these crooks. Make sure you get a realtor to help you every step of the way. The lies they are able to get away with because they are not realtors, they work for the builder, are very alarming. I would never do business with them again. Shady company with shady business practices.

These people are the most corrupt, immorally bankrupt people around. They do shoddy work and approve people when they shouldn't. Then when it falls through, they keep your deposit, thousands of dollars. They big time screwed my disabled vet brother and refused to give him his deposit. Intimidated him by saying, "We can sue you if you don't go through with the deal." Even though he was denied for a mortgage less than a month later by someone else. He needed to put more money down and pay off some bills and then he might be approved. Ryan Homes in Newport, VA, are predators with no morals. How can you screw a disabled vet? They did. The worst type of people to deal with.

I am extremely disappointed with the quality of Ryan Homes! Today's issue is the driveway they installed. I have been in my home 4 yrs and the driveway has several deep cracks and it would not be happening on a newer home. Ryan only covers the first year and I reached out to warranty department to see if there was anything that they could to do help fix. Long story short...nothing they can do. I expected much better quality and durability from a National Builder of this size. For the amount homeowners pay, this level of workmanship is unacceptable. I expected a professionally finished driveway that would last and look good for year-not something that already looks defective. I invested a significant amount into my home and expected professional construction standards-especially for something as visible and permanent as a driveway. At this point, I would not buy another Ryan Home or recommend them!

Poor workmanship. Ryan Homes rush for settlement/closing before completing home. They never do inspections themselves before closing. You cannot trust them. It will better hire your own home inspector before closing. New construction home should be come with no issue. I did my closing in December. It is winter, common sense that grass and shrub is not growing. When it is springtime, grass turn brown. Submit warranty claim. It is too late because it is already 3 months. Now you will have brand new home with brown lawn in the spring. What a great contractor, Ryan Homes.

We built our first home with Ryan Homes in 2021 and honestly, it has been one of the biggest regrets we’ve ever made. We were so excited to build our first house and ignored all the warnings people gave us about Ryan Homes. I truly wish we had listened. Since the day we moved in, we have had issue after issue. The biggest ongoing problem has been our AC system. Our house is around 2,400 sq ft and they installed a single 3 ton unit that runs literally nonstop. Even with the thermostat set to 70, our house regularly sits around 78 degrees during Florida heat. Our electric bill ranges from $260 to $360 a month because the AC never shuts off.

New home purchased in August 2025. Experienced a leak in my finished basement May 1, 2026. South Lake Ryan Homes Larry sent over their "Handyman" Jeffrey to "investigate." "Handyman" ripped up my floor looking for a leak. "Handyman" without investigating said because I didn't "winterize" my home, the hose busted." I was advised Ryan Homes was not going to repair my floor but the "Handyman" took all my panels and padding under my carpet!

One million and one problems with the home that I’m not going to even spend time writing it out. Everything was late. Never did they take accountability for what they did wrong. Things weren’t installed that were supposed to be. Warranty even rejected claims I put in because I waited too long (note this was a few months in, and we only waited to be considerate of them finishing their initial punch list of items that still isn’t complete, so how our warranty items were “too late” is beyond me when it technically falls within 1 year). Terrible company. Crew of people are nice but don’t know how to execute properly. Lots of issues. Don’t go with them.