Ryan Homes

Ryan Homes Reviews

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About Ryan Homes

Pros
  • Positive customer service experience
  • Timely construction completion
Cons
  • Poor workmanship and materials used
  • Ongoing maintenance issues reported

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Ryan Homes Reviews

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    How do I know I can trust these reviews about Ryan Homes?
    • 4,604,607 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Staff

    Reviewed Dec. 22, 2024

    Working with Carol ** from Ryan Homes was an absolute pleasure. From the moment we met, she made me feel so welcome in a town and state I had never been to before. Carol's expertise and warmth truly stood out. She took the time to show me around, educate me on the area, and guide me through the process of finding the perfect home. Her patience, kindness, and professionalism made what could have been an overwhelming experience an enjoyable and exciting journey. Thanks to Carol, I found the home of my dreams, and I couldn't be more grateful. She went above and beyond, and I would highly recommend her to anyone looking for a new home. Thank you, Carol, for everything!

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    PriceStaff

    Reviewed Oct. 12, 2024

    My husband and I recently embarked on the exciting journey of purchasing our dream home, and we couldn’t be more pleased with our experience, largely thanks to our sales representative, Ryan **. From the very beginning, Ryan was nothing short of amazing. His transparency and professionalism made what could have been a daunting process feel smooth and enjoyable.

    Our initial interest in The Reserve at Four Oaks community was driven by the great pricing, ideal location, and the stellar reputation of Ryan Homes. However, discovering the exceptional support of Ryan ** was an unexpected and delightful bonus. We feel incredibly fortunate to have had him on our side during this journey.

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      Punctuality & SpeedStaff

      Reviewed Oct. 5, 2024

      This year I was not sure if I was going to buy a home, but when I went to Crescent Cove in Summerville and met Matt. He was kind and very knowledgeable about Ryan Homes. Matt made the process easy and comfortable. I was able to tour the property, look at a finished model and ultimately signing the necessary paperwork the same day to get started with my home building process. Fast forward a few months later and I am ready to move in my new home! My home is spacious, the neighborhood is nice and quiet and I can tell it was built with quality and care.

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      Punctuality & SpeedStaff

      Reviewed Sept. 10, 2024

      1 year and 7 months in and Project Manager Tyler (**) still entertains our request for issues that we come across. For example, I submitted a requests for several imperfections. Some of the few....our front yard lamp was malfunctioned and two of our pine bushes in the rear that literally died. We complained on a Friday and by Wednesday, I took a break while working from home and as I peeped out the front window there were 2 landscapers who had already dugged up the dead trees and started to replace with new trees. Then the part was replaced on the front lamp in a timely manner.

      We often forget to give kudos when they are due. I appreciate Tyler's willingness to listen to our complaints and get speedy results. Ryan Home by far is not perfect, however, our Project Managers need to be highlighted as they know the right things to say to help us stay calm. Oh, even on his way home from work, Tyler never wavers. YEAH, Tyler!!! Thank YOU, THANK YOU, THANK YOU!!!

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      Staff

      Reviewed April 26, 2024

      Kurt who is sub-contracted thru Ryan Homes does such amazing job, I been in my new home for a yr now, and had some minor cosmetics touchups that needed done, and Ryan from Ryan Homes introduced me to him and brought him to my home to do the touches, and may I say Kurt both times at my home did a fantastic job, kudos to Kurt, and Ryan, why he is only a subcontractor. I don't know, but he needs to be more, if I had anyone to work on my new home it would be Kurt, THANKS. LAURIE **!!!

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      Reviewed Jan. 30, 2025

      Horrid workmanship. The entire community kept flooding. They reheated and purposely left our area to flood. Fire safety exits screwed shut, concrete chipped and broken long before it should have,, sidewalks uneven, pools are never opened which we pay for in HOA. Last year it was closed more than open.

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      Customer ServiceStaff

      Reviewed Jan. 22, 2025

      Buying a Ryan home was the biggest mistake ever. I moved in 4/30/24. I’m now trying to find a lawyer. I have been without heat for some time now. Ever since I moved in I have had so many things happen. No communication. Right now it’s currently snowing outside and no one has contact me after I’ve put in about 10 work orders. No one comes out when there is an emergency. I have kids who are cold. I'm disgusted and I’m just so hurt by the way I’ve been treated. Everyone was nice at first… at least to get your money. DO NOT EVER PURCHASE A HOME FROM THESE PEOPLE!!!!

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      Customer ServiceInstallation & Setup

      Reviewed Jan. 14, 2025

      Can't even give them a star! Since I moved into my home in 2020 I've had nothing but problems with my heating and air conditioning! The company who did the installation didn't realize the second air return in my second story was sheetrocked over, this is also the fault of the PM, so I got major attitude when I called the company to come fix it! Because of this mistake made by the contractor being sloppy along with the PM the unit was damaged, and it killed the life on it! I have spent several thousand dollars having the unit rebuilt, oh they forgot install a few things as well, and have had ongoing issues! Ryan does poor quality building and should be ashamed.

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      Reviewed Jan. 10, 2025

      This house is not built near as good as our Dr. Horton home. The quality that you get is ridiculously horrible. They built everything with poor quality materials and skimp on final touches. The end result is drywall cracks everywhere, uneven floors, chipped tiles, broken appliances, thin walls, warped doors, scratches on the tub, paint on the door handles, landscaping that looks like a 2 year old did it. Just heartbreaking and sickening. I hope they get a major lawsuit against them.

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      Customer Service

      Reviewed Jan. 5, 2025

      Bad communication, bad at getting them to fix issues (especially flooding). They said flooding wasn't a warranty issue and that they weren't going to fix it, but we told them that flooding would be an issue since day 1.

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      Ryan Homes Company Information

      Company Name:
      Ryan Homes
      Website:
      www.ryanhomes.com