Ryan Homes Reviews

Out of the 5 homes we have had built in 7 years (2 custom homes), I would rate our Ryan Home as the best! Our Ryan Home was built in the Harrisonburg, VA area. Best from the sales meeting (Kirstin **) to the Project Manager, Jon ** and Robert **, Production Supervisor. RH team were awesome: responding to questions/ emails, explanations and so forth. We did hire our own inspector (who was also awesome) for pre-drywall and final inspection.

Lindsay ** and Justin ** have been a pleasure to work with. My husband and I recently closed our house and it was a great journey. We got our own inspection and the Ryan Homes team took that into account to fix and amend the minor issues and gave us a great house and we love it!

I cannot speak highly enough about my experience working with Emily ** and Alana as my realtors. From our very first meeting, it was clear they were deeply committed to helping me find the right home. Throughout the process, they were incredibly motivating—even in moments of uncertainty or challenge—and their positive attitudes kept me optimistic every step of the way.

Derrick ** is the project manager that we worked with at the villas at grand dunes north village. Derrick is wonderful in every way. He is professional yet compassionate to the needs of the buyers. He kept us fully aware of each step as our villa was being built and was extremely prompt with communication. We wish he was staying. We have grown to really like him as a project manager and as a great human being!

We just moved into our home here on 6/6/2026. We heard many horror stories of Ryan home builds, and after looking at various other houses in the area, this was by far one of the best options we found. The process itself wasn't painful, the communication was good, and our agents Jordan, Duncan, Tyler, and Brittany made the process as painless as possible. They were great at working with us for our circumstances.

Stay away from Ryan Homes. Buying this house has been a nightmare from the day we moved in. Within weeks we were dealing with an underground water leak, outrageous water bills, a dead lawn, an irrigation system that stopped working, roof defects, siding gaps, framing defects, and poor workmanship throughout the home. This is not what anyone expects when paying hundreds of thousands of dollars for a "brand-new" house.

We purchased our home from Ryan Homes while living out of state, so we were unable to monitor the construction process in person. Looking back, I believe this contributed to many of the issues we encountered. While I understand that building a home is complex, I also believe the Project Manager should have taken greater responsibility for quality control and ensuring the home was completed to a consistent standard.

I bought my home from Ryan 9 months ago, and I am extremely disappointed. Ryan rushed the build, and it shows. From the dead tree planted in my front yard, which they refused to replace, to the poor insulation, it has not been what I hoped for. I should not be able to hear my neighbors' conversations living in a single-family home. Trim pieces should not be falling off my home, and I should not have holes in my siding. I don’t recommend anyone purchase their properties.

I just sold a home that Ryan Homes built. The buyer's home inspection picked up an air conditioning problem. The contractor I hired to look at the issue, found that Ryan Homes installed a 3-ton evaporator coil with a 1 1/2-ton condenser unit. Apparently they are known to mismatch this system to save them money, but costing the little guy thousands of dollars. This is one of many issues with Ryan Homes. This fraud just cost me $5315 to fix. Ryan Homes continues this practice today. Stay away from Ryan Homes. Their friends in DC allow them to continue to rip off home buyers. County inspectors turn a blind eye to this practice.

We recently purchased a Ryan Homes in the Sea Trails community in Sunset Beach, NC, and unfortunately, our experience has been extremely disappointing. We initially planned to use NVR Mortgage, Ryan Homes’ affiliated lender. However, despite only needing a $50,000 mortgage and putting 90% down in cash, NVR required what we felt was an excessive amount of documentation and paperwork. We ultimately decided to finance through another lender.

After living in my Ryan home for one full year, I can honestly say this has been the worst home buying experience I’ve ever had, and I’ve bought three homes. The build quality was extremely disappointing, with peeling vinyl siding, poor quality concrete on the driveway and sidewalks, and landscaping that was subpar from the start. The sod never took. Warranty repairs required multiple calls for every issue, and after the warranty expired, responses basically stopped. The home closed on schedule, but that was the only smooth part. Based on my experience with workmanship, materials, and service, I would not recommend Ryan Homes to anyone.

We have been living in our new Ryan home for only three weeks, and we have already experienced a major leak originating from the laundry room. ​Unfortunately, the leak occurred directly above our smart panel, which also houses our security system. The water intrusion caused a small electrical fire within the panel's internal components. Fortunately, we were able to quickly shut off the power to the unit before the situation escalated.

I have lived in a Ryan Home for almost 2 years now in Four Oaks, North Carolina. The house was rushed and not built well; there are hidden defects such as a big large hole that was behind my stove in the wall when I first moved in. They literally busted a hole, and instead of filling it in, they pushed the stove in front of this soccer ball size hole. On the day that I moved in, my water heater over flooded with sewage all throughout the living room, and kitchen. To make matters worse, I hadn’t even used the bathroom at the home. It has been an absolute nightmare, from the loose shingles flying off of the house to the vents falling off of the house, throughout this whole time.

I closed on an unfinished Ryan Homes property without being allowed a final walkthrough. The home contained numerous unresolved deficiencies, required immediate repairs, leaked within 24 hours, and continues to operate as a construction site. I have incurred financial losses, canceled deliveries, and lost confidence after multiple unsuccessful repair attempts.

Extremely disappointed that my driveway has cracks and is less than 3 years being built. When I walk around the development (Smith Village, Troutman NC), my driveway is not the only one with cracks or divots. Even the former Model Home has a crack that has been patched. Several owners have recently had to replace their driveways and others have just patched the cracks. Additionally my porch has a crack, gouge and divots. It seems like Ryan get the cheapest contractors to come and build the homes to maximize their profits. And the driveway will keep the resale value down unless you replace which is what I am having to do.

The house itself is nice. I’ve lived there for 5 years, but the neighborhood has nothing but houses, no clubhouse, no walking trails like all the other Ryan Homes neighborhoods. The railing on part of the sidewalk has been broken for months, and there isn’t a pool or gym not even a playground. The one sitting area isn’t accessible without cutting through other people’s yards.

Ryan homes stole the down payment for my new home built by them. They advised me to use their mortgage company which then refused to close three days before closing. My money was guaranteed to be refunded by contract if refusal occurred. Then Ryan Homes refused to refund. They stole $41,000! I had an 812 credit rating. An attorney I hired concurred that theft occurred but Ryan is under investigation now so little chance of getting my money back. Do NOT USE Ryan Homes.

If you are looking to buy a uniquely $hitty home in Northeast Ohio, look no further. From subpar materials to incredibly poor workmanship, Ryan Homes covers all the bases. The list of complaints is endless, not to mention, these things are built in 90-days.

Been living in a Ryan home for almost 9 years. The sump pump went out, the windows are not sealed properly, the carpets are totally worn, nail pops everywhere, kitchen cabinet doors keep falling off and the paint is gone in areas, the bathtub water doesn't get hot and there is a dip in the master tub. Also our water pressure is low that's the stuff we know about.

Ryan Homes sells the model unit as bait and then without explanation does the switch and gives you far less than what you paid for. The one year warranty is useless as it's a gimmick to put you off with your defect list for a year. Then the crew that was there has moved on and leaves you dealing with someone totally new. Turnover in their staff is constant, as they're moved around like a shell game. Workmanship and craftsman work is below par. For example, missing electrical work, walls that are 1/2 inch off from being square, the caulking is done with sheet rock mud and then painted over.

Customer service has been equally disappointing. Calls are either abruptly disconnected, or we’re told that someone will follow up—but that call never comes.

We bought a single family home in Monaca, PA at Lakeview Farms. This was a new build and the layout was very good. However I asked for quartz countertops and they are such poor quality and all scratched up. I have to replace all of them. The floor lifted under warranty, had it fixed and it continues to lift. The quality of the floor is very bad and the people who installed it left big spaces in between the boards, so I have to replace the floor as well. You cannot get cement driveways and the cement sidewalks are already in need of repair after 2 1/2 yrs.

First problem is the outlet on our island stop working for no reason. Second the sod they put down in the yard is nothing but weeds I can't get rid of. Third my bedroom door will not latch closes. Fourth there is a 60 degrees hill in the backyard which is dangerous to cut. To get in here the NVR gave us hard time.

Bad there is leaks in our house and the inspector came from Ryan Homes and said everything is good and it is not and it got into the master closet and the water got into the guest bedroom closet. Cracks in the walls in the garage Also did not paint good at all? Also materials aren’t the greatest like paint and windows. Not recommended for starters. Oh and also, they filled our wall in with Styrofoam.

I literally live next to where they are building. I could reach them by walking for three minutes. They have been here for a couple years now. They always start at 7 in the morning, sometimes sooner. The area is surrounded by people’s homes yet they insist on always starting at 7 in the morning. WE DON'T NEED MORE APARTMENTS. WE NEED AFFORDABLE HOMES.

I am an ** that went into contract on a Ryan's home in 78 North Sanford, NC. In the middle of the contract, I received a call from the Sales Manager informing me that Ryan cannot sell to an investor in this community. I was shocked and at the same time did not believe what I was hearing. They canceled the contract and I was able to go with McKee Homes in the same community. After moving in, several of the neighbors gathered for drinks and games, and I met a ** neighbor who informed me that she bought her home as an investment home from Ryan and did not have a problem.

They lied to me about how much initial investment was needed. Then trap you and give you seller credits to up the property value to overprice the remaining properties to the next clients. Also, did not disclose all the requirements that the HOA has and takes forever to finish each community while starting more and more developments making it impossible to sell until they are done without taking a loss. Materials they use are cheap. I wish I had never done business with these crooks. Make sure you get a realtor to help you every step of the way. The lies they are able to get away with because they are not realtors, they work for the builder, are very alarming. I would never do business with them again. Shady company with shady business practices.

These people are the most corrupt, immorally bankrupt people around. They do shoddy work and approve people when they shouldn't. Then when it falls through, they keep your deposit, thousands of dollars. They big time screwed my disabled vet brother and refused to give him his deposit. Intimidated him by saying, "We can sue you if you don't go through with the deal." Even though he was denied for a mortgage less than a month later by someone else. He needed to put more money down and pay off some bills and then he might be approved. Ryan Homes in Newport, VA, are predators with no morals. How can you screw a disabled vet? They did. The worst type of people to deal with.

I am extremely disappointed with the quality of Ryan Homes! Today's issue is the driveway they installed. I have been in my home 4 yrs and the driveway has several deep cracks and it would not be happening on a newer home. Ryan only covers the first year and I reached out to warranty department to see if there was anything that they could to do help fix. Long story short...nothing they can do. I expected much better quality and durability from a National Builder of this size. For the amount homeowners pay, this level of workmanship is unacceptable. I expected a professionally finished driveway that would last and look good for year-not something that already looks defective. I invested a significant amount into my home and expected professional construction standards-especially for something as visible and permanent as a driveway. At this point, I would not buy another Ryan Home or recommend them!

Poor workmanship. Ryan Homes rush for settlement/closing before completing home. They never do inspections themselves before closing. You cannot trust them. It will better hire your own home inspector before closing. New construction home should be come with no issue. I did my closing in December. It is winter, common sense that grass and shrub is not growing. When it is springtime, grass turn brown. Submit warranty claim. It is too late because it is already 3 months. Now you will have brand new home with brown lawn in the spring. What a great contractor, Ryan Homes.

We built our first home with Ryan Homes in 2021 and honestly, it has been one of the biggest regrets we’ve ever made. We were so excited to build our first house and ignored all the warnings people gave us about Ryan Homes. I truly wish we had listened. Since the day we moved in, we have had issue after issue. The biggest ongoing problem has been our AC system. Our house is around 2,400 sq ft and they installed a single 3 ton unit that runs literally nonstop. Even with the thermostat set to 70, our house regularly sits around 78 degrees during Florida heat. Our electric bill ranges from $260 to $360 a month because the AC never shuts off.

New home purchased in August 2025. Experienced a leak in my finished basement May 1, 2026. South Lake Ryan Homes Larry sent over their "Handyman" Jeffrey to "investigate." "Handyman" ripped up my floor looking for a leak. "Handyman" without investigating said because I didn't "winterize" my home, the hose busted." I was advised Ryan Homes was not going to repair my floor but the "Handyman" took all my panels and padding under my carpet!

One million and one problems with the home that I’m not going to even spend time writing it out. Everything was late. Never did they take accountability for what they did wrong. Things weren’t installed that were supposed to be. Warranty even rejected claims I put in because I waited too long (note this was a few months in, and we only waited to be considerate of them finishing their initial punch list of items that still isn’t complete, so how our warranty items were “too late” is beyond me when it technically falls within 1 year). Terrible company. Crew of people are nice but don’t know how to execute properly. Lots of issues. Don’t go with them.

Well, I can say that from the outside a Ryan Home looks great, Right? WRONG!!!! The materials used in my new Ryan Home is cheap, and the subcontractors they use are not skilled, or have any consideration of taking pride in their workmanship. From our lawn we waiting 6 months to receive, to only find out the landscaper they normally use was too busy to make the deadline Ryan Homes had for my area, So, another corner was cut to save money and the subcontractor they used was highly inept and the work they did was disgraceful!!!! So We had to pay to Redo the yard. There are so many other issue that we have experienced but Ryan Homes really don't care. As long as they make a profit the customer really doesn't matter to them. Most recently is our driveway, pealing, pitting and looks like a driveway from a 30 yr old home, so happy we built with Ryan who does not pride themselves on quality workmanship just PROFIT!!!!

I purchased a newly constructed home from Ryan Homes, expecting quality workmanship and a properly inspected property. Unfortunately, my experience has been very disappointing. Within the first year alone, I encountered numerous issues throughout the home, both minor and major, which raised serious concerns about the construction quality and inspection process. In my opinion, many of the materials used seem to be of low quality, and the home feels like it was delivered more for appearance than long-term durability. While it looked great at first, problems started showing up gradually with daily living.

We just Closed our two new homes at Copperleaf Home by Ryan Homes. I want to call our sales Rep Joe ** and our project manager Dwight **. Both were great, Joe worked with us for over 2 months before we purchased. Like any purchase we negotiated and went back forth on again and off again, but we finally settled and purchased a Sandalwood and Adaline. Joe stayed in touch through the whole build process and handled any concerns along the way.

In just the first few months we have had numerous quality issues that we’ve tried to address through their warranty supervisor, Bristol **. She is extremely rude, and finds reasons to reject valid warranty requests. We know that new homes will have a few issues, and to be fair most of them have been small, but there have been a couple of things that are very concerning and need to be addressed, but dealing with the warranty process has been such an unbearable experience and we are reaching a point where we just don’t know what to do. We don’t feel heard at all and are beginning to feel like Ryan Homes will do anything they can to get out of having to stand behind their warranty. Our experience with Miss ** has shown us that we need to be very wary of ding business with Ryan Homes.

Updated on 04/29/2026: I received one follow up phone call from a Ryan Homes Rep stating that they would reach out to me in about a week, so far I have received nothing but silence. HERE WE GO AGAIN. In the meantime the ducks have taken over my back yard, I have been strung along for the last FOUR years, looks like they are shooting for FIVE. Below they're asking if I would recommend Ryan Homes to family and friends ,HELL NO!!!! and if annnny body ask me about them I will tell them to run the other way as fast as they can.

Beware if you build with Ryan Homes! I closed on my new build in 2024 and literally ripped just about every flimsy piece of crap out of the house! I replaced the windows, front door, slider, counter tops, kitchen sink, master bath shower, repainted the whole exterior with quality paint, replaced all the LVP flooring and Walmart quality carpet with higher level LVP, hinges and door handles on all doors, and a load of other things! The warranty manager has been the only positive experience with this company since he has been to my house with issues close to 40 times since the house was done!

Ryan used to offer the best. The Milan, with added morning room, formal dining area and office. Top cabinetry, glass surround in master bath with soaking tub, real hardwood flooring. Nowadays they offer the lowest quality LVP flooring fake cabinets which are considered an upgrade. What a joke! Prices increased while quality and durability decreased I find it unacceptable. I wish Ryan would bring back the different choices they used to offer compared to nowadays. I hate everything about it and they offer nothing like they used to. Including lawn irrigation that once was provided and now it’s not. The rooms are tiny the house is small.