Ryan Homes

They obviously use cheap paint too. There’s black and purple coming through my supposed very light gray paint. Walls are cracking around the speakers. Home isn’t even a yr old. They rush to put up too many homes in as short of time as possible. Even one of the workers told me, for whatever he does in these homes, he gets 2 days to do all he has to. Which explains why the walls are cracked between the wall and the steps, I’m sure. He too agreed that they just want to get these up ASAP and move on to the next project. If you don’t mind so many, minor to some, not to me, issues and high taxes, this is the place for you! No insults in the guidelines for reviews. These are facts! So if this doesn’t get posted, it’s because someone doesn’t like to hear the truth!

B.) If the property has well water not public, I would not recommend buying the home at all. Our development had several homes needing new wells within a year or two "Including mine." C.) Get a lawyer to review the contract and to negotiate a down payment, roof warranty, well warranty. My contract, the builder did NOT hold funds in an escrow account and the builder was able to use these funds immediately (potentially losing this money).

D.) Have a START date and Settlement date written on contract. This is a must! They can postpone your start date building or settlement date closing, while you have nowhere to live (and don't forget you gave them a huge down payment already). This happened to me. Seek a lawyer for monetary reimbursement of living expenses if they postponed building and get it upfront. Don't let them "deduct it from settlement."

You think you're getting that sunroom or finished basement for free if you use their mortgage co. Yeah right, think again. Settlement fees/costs were thousands higher than you'd pay with other companies. (Also watch your county, city, school taxes. Make sure they are in closing fees.) Review fees/costs on the preliminary closing costs sheet, check and make sure they are same and not missing or increased by an unreasonable amount at closing day.

* You do not have to use their Title Co. You can use your own and may save money. I did this. I highly suggest you have a lawyer review your contract. The moment you sign you have a 3 day lawyer review period. Also, bring one at settlement or at least bring in your own realtor. Builders have to pay a $ percentage to a realtor, so if you do not use a realtor ask for free upgraded options NOT to bring in a realtor. You can reap the $ benefits for not using a realtor.

Anyway, getting back to my home, poor finish work with drywall. Look at the ceilings in model homes or garage to get an idea of the finish drywall work, try to check homes already built in area. My home has totally visible seam lines on the ceilings in kitchen and Family Room and most of the corner beads have cracks throughout home. Drywallers did poor workmanship in my home. I put it on my "punch list" and builder attempted to fix, but it didn't make a difference. I signed the finished work form just to get rid of them. I could have done a better job or same.

My upstairs shower door has a flap guard at the bottom of the door that was at least an inch short causing water to seep out slowly through my flooring and below where my kitchen is. The ceiling has a water stain. Poor quality non-upgraded carpet started falling apart and buckling within 1 year. Had to replace downstairs. Too expensive to do upstairs, so I still live with it. HVAC has only One HUGE return for the whole downstairs and two upstairs? 3150 sq. ft. home, really? Very, very noisy HVAC 1st floor.

Floors squeaky throughout house, pressed wood floors are not a good underlayment for hardwood or tile. My oven had a 5 inch dent on the top of it and didn't notice until after settlement. I changed out to Stainless Steel and luckily sold my black dented GE oven. Get a covered porch. I didn't and my front door looks years old already. Have to caulk, repaint and reaffix trim around front door every year or so.

So aside from having a new well drilled twice to get potable water and my drywall throughout the house looks like a 5th grader spackled it, a leak on the kitchen ceiling, floors squeaky, carpet buckling, spending a lot of money for fixing issues at least the house is still standing. Last tip/question: Below ground level basements are not included in a homes square footage (even if finished), is it? Check your appraisals and County Tax Collector - you don't want your taxes assessed higher for square footage that doesn't exist. So Good luck and I hope these tips help! Sincerely, Already looking for a new home.

She also said that if we close before the year ends in Dec we could possibly get homestead exemption for 2020 so of course the payment will be less with this as well which is not true, you have to go through a whole year in the house. Which I thought to be the case, but I trusted the sales person who has expertise in this stuff. I don’t. SO, we give our 2,500 good faith dep and a loan officer calls the next day. We voice our concerns with her as well about the payment being a certain amount. She also doesn’t see a problem. A couple more days later we give 500 more dollars. A couple of weeks go by and we haven’t heard from the loan department after we had submitted everything. We reach out to them and they said they said we were on the list to call. They gave us our official conditional approval which was higher than what we expected payment wise.

We asked that same night for a revision on the loan type. To this day we haven’t heard back from them. Which we didn’t expect a new loan offer right then but an email, a call, a text would have been sufficient advising they were looking into it. A couple of days later, my husband goes into the sales office and says we want to cancel. It was a Friday evening, sales rep advises him that her manager will call him early next week and she was going to see what happened with the loan department cause she thinks they could be more creative and doesn’t understand why it jumped up in payment. We never heard from the manager or from the sales rep. That Wednesday, my husband text the salesperson and said we haven’t heard from anyone. She didn’t say much except they are keeping the deposit and they have 60k in the lot already....

NOTHING HAS BEEN DONE SINCE WE SIGNED. In fact, another person had that lot right before us but they had to back out because he lost his job per the sales agent! Soooo they own the lot already. They are out nothing!! The other two houses beside “our” lot have been getting worked on so our lot had a dumpster and such on it for a few weeks. Point is nothing was done. It was an open area. The follow up between start to now has been lackluster. They manipulated the situation to receive our good faith deposit. We had to re sign our lease in our house 7/31 and for no one to get back to us it forced us to sign another 12 months or we would have been stuck going month to month and paying 200 a more a month for nothing. Which we were going to do if owning this house was at the end of tunnel.

But since we didn’t hear back regarding the loan type revision or from the sales manager we had to make the decision to sign again. My husband also asked for the salesperson manager's info. She has yet to text him back.... which was 4 days ago although she text him to say we weren’t getting our deposit back. (Update: She text the manager's email and advised he has no ph number.... yea, ok! ) The two stars are for the lot. It was beautiful. But please Read about Ryan Homes and NVR on google if you are having any doubt. Please do that. Don’t trust the person who is going to tell you what you want to hear cause at the end of the day they only care about the sale. There are a lot of issues online about the construction.

I plan to share this experience with over 300 RE/MAX agents I work with. I am not the only realtor agent who has experienced this. There have been at least a dozen agents I know who have also been unethically and illegally pushed away from their clients. Ryan Homes buys the buyers with their incentives and non compliant RESPA practices. Ryan Homes has a duty to inquire if a buyer has a Realtor. They are not doing so - they are dangling the upgrades and cash incentives instead. When the new construction market slows Ryan Homes will be begging realtors to bring their clients to their sites.