Ryan Homes

Honestly I heard all the rumors myself about Ryan Homes before I decided to build a Ryan Home and I was skeptical as well. It seemed like everyone I knew was telling me “don’t use Ryan homes they’re so cheap and not worth the price!” But honestly I’ve had nothing but a good experience with them. I can definitely tell that some of the materials they used aren’t top quality. Like the paint. I’m annoyed that I do have to repaint a lot because the paint used is cheap and shows scratches easily. it’s also matte paint which I absolutely hate. But otherwise all the other rumors have been wrong for us. People told us that if we have any issues with the home after we move in that they’ll never come and fix it like they’re supposed to.

I wouldn't rely heavily on bad testimonials for a companies reputation. This builders has sold, built, and closed thousands of homes. A few of those thousands of homes have legitimate beefs but the ones who are happy, you don't hear from. The Happy owners outweigh those who aren't happy. I myself bought and have found it to be a nice, comfortable home. They had great options. Our Project manager Dave was excellent. Our neighborhood is really great! I'm in RE for over 25 years. I look for quality of product, easy financing, etc. It was all pretty easy. We have been in our home for 1 year now. Still happy with our decision.

I’m originally from Alabama, moved here for work about two years ago. Of course I’ve been looking for a home for months. I was getting very disappointed with older home layouts, no open floor plan, no storage, needing kitchen upgraded etc. Then I met Bridget and Doug of Ryan homes. They are simply the best! Taking their time explaining, giving me options for a new nearly custom build. Nothing like picking what you want from cabinets, railing, floors, doors etc. Most important they wanted me to be happy as a customer with my investment. From sending me pictures of the process, to just a call asking can I be of help. You can’t ask for a better team. Let them make your home dreams come true. Thanks !!!!

I've purchased 2 Ryan Homes in the last 9 years. Both are located in Maryland. I've had nothing but positive experience with Ryan Homes. I found their warranty, new home construction and people find to deal with, with the exception of sales. We've had to change sales agents because the first one was not fulfilling our wishes. After the sales process, everything was fine. Ryan Homes project managers are truly exceptional. One needs to always keep in mind that they are part of a large corporation, so everyone has a boss. Did we run into problems, yes. But the difference between Ryan home and other new home builders are they're at a work with you to satisfactorily resolved the issue. Did we get everything we want, no. But, in the end everything worked out just fine.

I cannot say enough good about Ryan in Delaware. Back in September, we started looking at various communities/contractors for our next home. After much research, inquired what and many meetings we chose a Ryan Homes. Best decision we made. The staff are professional. Knowledgable, courteous, and welcoming. Both our Sales Director - Jen and Project Construction Managers Brad and Matt were/are “straight shooters”. We could not of had a better experience

The worst quality! They lie to you at your home inspection after your house is complete. You point out all the shortcuts and sloppy work and they say that they will take care of it at your 1 year warranty and pressure you to sign off on a $700k house. Then when one year comes around, they send out a nice young man who I guess is supposed to win you over with his charm who says they will fix everything on your list. They pick and choose about 25% of your list you submit. They have painters in and out of your house for 5 weeks. The painters tell you to give them a container and they pour paint in it and tell you to complete the job yourself. I have cracks in my porch that I submitted to them and they refuse to fix it.

Daughter went to purchase a home in Cincinnati (Kline Station). After getting quotes on the house on Thursday. On Friday she told the Salesperson that she wanted to write a contract on the house on Sunday and would be there at the agreed time at 1 pm. When we got there. the sales agent told her there was a price increase on Saturday and that the price went up 3000. They would not honor the quoted price on Thursday. The most irritating part is they never informed her until we show up on Sunday. I told her, this is not the a company you ever want to buy a house from. Totally unprofessional.

After 4 years in our townhouse the seams in all the rooms are separating and the paint is crumbling at the seams from the ceiling and walls and around the doors. Cracks around the baseboards and above the doors are deep enough to put a credit card through. The screws and nails are popping out. One wall in the kitchen is bowed inward and the baseboard is a quarter inch away from the wall which they packed with caulk. The paint was not primed in all the rooms and is crumbling. The doors don't close properly and stick. The wood floor is already buckling at the seams. We are now paying thousands to have things fixed. Ryan Homes sells homes because they have a beautiful design but hire unskilled workers with a time limit to building the homes and do not invest in quality materials so they can make more money.

When purchasing our home from Ryan Homes of Heritage Shores in DE, we toured the model home and many other homes in the community. Every home we looked at had 9 foot ceilings. We signed the contract and the home was built, Well the home has an 8 foot ceiling. Out of the 650-700 houses in our community, mine and my neighbor's house have 9 foot ceilings. This feature will make our house very undesirable for resale in this community. Our house was the last Ryan home built here. The developer parted ways with Ryan Homes as our house was being built. Why they short changed our home is beyond me.

Just learned that Ryan Home builders are paying less than 1% to Brokers representing Buyers. Brokers are like your guard, attorney like in representing buyers and negotiating and making sure you get good products and price. When they cut broker's fee, they basically want you to avoid using a broker and go direct and they want broker who will not want to spend time and effort covering your bases. If they have cut broker fees which is usually around 2.5%, imagine what else corner cutting has been done that you cant see!!! Do you really want to find out the hard way? Just know, You have other better choices. Don't get desperate.!