Ryan Homes Reviews

Ryan Homes sells the model unit as bait and then without explanation does the switch and gives you far less than what you paid for. The one year warranty is useless as it's a gimmick to put you off with your defect list for a year. Then the crew that was there has moved on and leaves you dealing with someone totally new. Turnover in their staff is constant, as they're moved around like a shell game. Workmanship and craftsman work is below par. For example, missing electrical work, walls that are 1/2 inch off from being square, the caulking is done with sheet rock mud and then painted over.

Derrick ** is the project manager that we worked with at the villas at grand dunes north village. Derrick is wonderful in every way. He is professional yet compassionate to the needs of the buyers. He kept us fully aware of each step as our villa was being built and was extremely prompt with communication. We wish he was staying. We have grown to really like him as a project manager and as a great human being!

Customer service has been equally disappointing. Calls are either abruptly disconnected, or we’re told that someone will follow up—but that call never comes.

We just moved into our home here on 6/6/2026. We heard many horror stories of Ryan home builds, and after looking at various other houses in the area, this was by far one of the best options we found. The process itself wasn't painful, the communication was good, and our agents Jordan, Duncan, Tyler, and Brittany made the process as painless as possible. They were great at working with us for our circumstances.

We bought a single family home in Monaca, PA at Lakeview Farms. This was a new build and the layout was very good. However I asked for quartz countertops and they are such poor quality and all scratched up. I have to replace all of them. The floor lifted under warranty, had it fixed and it continues to lift. The quality of the floor is very bad and the people who installed it left big spaces in between the boards, so I have to replace the floor as well. You cannot get cement driveways and the cement sidewalks are already in need of repair after 2 1/2 yrs.

First problem is the outlet on our island stop working for no reason. Second the sod they put down in the yard is nothing but weeds I can't get rid of. Third my bedroom door will not latch closes. Fourth there is a 60 degrees hill in the backyard which is dangerous to cut. To get in here the NVR gave us hard time.

Bad there is leaks in our house and the inspector came from Ryan Homes and said everything is good and it is not and it got into the master closet and the water got into the guest bedroom closet. Cracks in the walls in the garage Also did not paint good at all? Also materials aren’t the greatest like paint and windows. Not recommended for starters. Oh and also, they filled our wall in with Styrofoam.

I literally live next to where they are building. I could reach them by walking for three minutes. They have been here for a couple years now. They always start at 7 in the morning, sometimes sooner. The area is surrounded by people’s homes yet they insist on always starting at 7 in the morning. WE DON'T NEED MORE APARTMENTS. WE NEED AFFORDABLE HOMES.

I am an ** that went into contract on a Ryan's home in 78 North Sanford, NC. In the middle of the contract, I received a call from the Sales Manager informing me that Ryan cannot sell to an investor in this community. I was shocked and at the same time did not believe what I was hearing. They canceled the contract and I was able to go with McKee Homes in the same community. After moving in, several of the neighbors gathered for drinks and games, and I met a ** neighbor who informed me that she bought her home as an investment home from Ryan and did not have a problem.

They lied to me about how much initial investment was needed. Then trap you and give you seller credits to up the property value to overprice the remaining properties to the next clients. Also, did not disclose all the requirements that the HOA has and takes forever to finish each community while starting more and more developments making it impossible to sell until they are done without taking a loss. Materials they use are cheap. I wish I had never done business with these crooks. Make sure you get a realtor to help you every step of the way. The lies they are able to get away with because they are not realtors, they work for the builder, are very alarming. I would never do business with them again. Shady company with shady business practices.

These people are the most corrupt, immorally bankrupt people around. They do shoddy work and approve people when they shouldn't. Then when it falls through, they keep your deposit, thousands of dollars. They big time screwed my disabled vet brother and refused to give him his deposit. Intimidated him by saying, "We can sue you if you don't go through with the deal." Even though he was denied for a mortgage less than a month later by someone else. He needed to put more money down and pay off some bills and then he might be approved. Ryan Homes in Newport, VA, are predators with no morals. How can you screw a disabled vet? They did. The worst type of people to deal with.

I am extremely disappointed with the quality of Ryan Homes! Today's issue is the driveway they installed. I have been in my home 4 yrs and the driveway has several deep cracks and it would not be happening on a newer home. Ryan only covers the first year and I reached out to warranty department to see if there was anything that they could to do help fix. Long story short...nothing they can do. I expected much better quality and durability from a National Builder of this size. For the amount homeowners pay, this level of workmanship is unacceptable. I expected a professionally finished driveway that would last and look good for year-not something that already looks defective. I invested a significant amount into my home and expected professional construction standards-especially for something as visible and permanent as a driveway. At this point, I would not buy another Ryan Home or recommend them!

Poor workmanship. Ryan Homes rush for settlement/closing before completing home. They never do inspections themselves before closing. You cannot trust them. It will better hire your own home inspector before closing. New construction home should be come with no issue. I did my closing in December. It is winter, common sense that grass and shrub is not growing. When it is springtime, grass turn brown. Submit warranty claim. It is too late because it is already 3 months. Now you will have brand new home with brown lawn in the spring. What a great contractor, Ryan Homes.

We built our first home with Ryan Homes in 2021 and honestly, it has been one of the biggest regrets we’ve ever made. We were so excited to build our first house and ignored all the warnings people gave us about Ryan Homes. I truly wish we had listened. Since the day we moved in, we have had issue after issue. The biggest ongoing problem has been our AC system. Our house is around 2,400 sq ft and they installed a single 3 ton unit that runs literally nonstop. Even with the thermostat set to 70, our house regularly sits around 78 degrees during Florida heat. Our electric bill ranges from $260 to $360 a month because the AC never shuts off.

New home purchased in August 2025. Experienced a leak in my finished basement May 1, 2026. South Lake Ryan Homes Larry sent over their "Handyman" Jeffrey to "investigate." "Handyman" ripped up my floor looking for a leak. "Handyman" without investigating said because I didn't "winterize" my home, the hose busted." I was advised Ryan Homes was not going to repair my floor but the "Handyman" took all my panels and padding under my carpet!

One million and one problems with the home that I’m not going to even spend time writing it out. Everything was late. Never did they take accountability for what they did wrong. Things weren’t installed that were supposed to be. Warranty even rejected claims I put in because I waited too long (note this was a few months in, and we only waited to be considerate of them finishing their initial punch list of items that still isn’t complete, so how our warranty items were “too late” is beyond me when it technically falls within 1 year). Terrible company. Crew of people are nice but don’t know how to execute properly. Lots of issues. Don’t go with them.

Well, I can say that from the outside a Ryan Home looks great, Right? WRONG!!!! The materials used in my new Ryan Home is cheap, and the subcontractors they use are not skilled, or have any consideration of taking pride in their workmanship. From our lawn we waiting 6 months to receive, to only find out the landscaper they normally use was too busy to make the deadline Ryan Homes had for my area, So, another corner was cut to save money and the subcontractor they used was highly inept and the work they did was disgraceful!!!! So We had to pay to Redo the yard. There are so many other issue that we have experienced but Ryan Homes really don't care. As long as they make a profit the customer really doesn't matter to them. Most recently is our driveway, pealing, pitting and looks like a driveway from a 30 yr old home, so happy we built with Ryan who does not pride themselves on quality workmanship just PROFIT!!!!

I purchased a newly constructed home from Ryan Homes, expecting quality workmanship and a properly inspected property. Unfortunately, my experience has been very disappointing. Within the first year alone, I encountered numerous issues throughout the home, both minor and major, which raised serious concerns about the construction quality and inspection process. In my opinion, many of the materials used seem to be of low quality, and the home feels like it was delivered more for appearance than long-term durability. While it looked great at first, problems started showing up gradually with daily living.

We just Closed our two new homes at Copperleaf Home by Ryan Homes. I want to call our sales Rep Joe ** and our project manager Dwight **. Both were great, Joe worked with us for over 2 months before we purchased. Like any purchase we negotiated and went back forth on again and off again, but we finally settled and purchased a Sandalwood and Adaline. Joe stayed in touch through the whole build process and handled any concerns along the way.

In just the first few months we have had numerous quality issues that we’ve tried to address through their warranty supervisor, Bristol **. She is extremely rude, and finds reasons to reject valid warranty requests. We know that new homes will have a few issues, and to be fair most of them have been small, but there have been a couple of things that are very concerning and need to be addressed, but dealing with the warranty process has been such an unbearable experience and we are reaching a point where we just don’t know what to do. We don’t feel heard at all and are beginning to feel like Ryan Homes will do anything they can to get out of having to stand behind their warranty. Our experience with Miss ** has shown us that we need to be very wary of ding business with Ryan Homes.

Updated on 04/29/2026: I received one follow up phone call from a Ryan Homes Rep stating that they would reach out to me in about a week, so far I have received nothing but silence. HERE WE GO AGAIN. In the meantime the ducks have taken over my back yard, I have been strung along for the last FOUR years, looks like they are shooting for FIVE. Below they're asking if I would recommend Ryan Homes to family and friends ,HELL NO!!!! and if annnny body ask me about them I will tell them to run the other way as fast as they can.

Beware if you build with Ryan Homes! I closed on my new build in 2024 and literally ripped just about every flimsy piece of crap out of the house! I replaced the windows, front door, slider, counter tops, kitchen sink, master bath shower, repainted the whole exterior with quality paint, replaced all the LVP flooring and Walmart quality carpet with higher level LVP, hinges and door handles on all doors, and a load of other things! The warranty manager has been the only positive experience with this company since he has been to my house with issues close to 40 times since the house was done!

Ryan used to offer the best. The Milan, with added morning room, formal dining area and office. Top cabinetry, glass surround in master bath with soaking tub, real hardwood flooring. Nowadays they offer the lowest quality LVP flooring fake cabinets which are considered an upgrade. What a joke! Prices increased while quality and durability decreased I find it unacceptable. I wish Ryan would bring back the different choices they used to offer compared to nowadays. I hate everything about it and they offer nothing like they used to. Including lawn irrigation that once was provided and now it’s not. The rooms are tiny the house is small.

Our salesperson Kiki ** was the best. Answered all my questions. Stayed engaged through process supporting our contract and a real resource in our move to Cincinnati. Bumps were experienced and expected. The team has really done right by us. Business is a two way street. I respect their business model and warranty follow-ups. They responded in below zero temps to change outdoor faucet. Do your due diligence. Stay involved. You too will have a good experience.

The truth is if you can wait, wait or buy an older home. Poor customer service in every way imaginable. They gaslight you make you feel like you are overreacting or imagining things, but you aren't. Service managers constantly taking time off leaving repairs undone and not followed up on. Some housing divisions not even three years old have had to have their homes waterproofed. At least 1/3 of the homes where I live have had issues and some were even caused by their employees. During building processes employees are not managed well and have even had houses flood for what they said was a simple error because the sump pump wasn't plugged up.

Backyard landscaping problem all the time, we plant 22 trees on our property lines, and we can do anything’s by to grow them up (fertilizer, mulch etc) and every year we are changing couple trees bc they dying and others doesn’t look like they are alive! I wanna change that house bc of these trees (there is no privacy in my backyard). Bad quality. They throw all dirty things in our backyard while they built that community. Also community in Fox Chapel area.

When my wife and I started out buying our Ryan Home we were excited, by the time we moved in we experienced a nightmare after nightmare. It first began with selling of home we had. Our house was to sell in July, the buyer decided to renege on the house, and so we stood miss our supposed closing date for the new home, which was to take place in late August early September. Ryan then threatened us, told us that if we didn’t meet the deadline we would have to $6012 per month until we closed on our home. We relisted the home August 5th, and got two offers August 7th, we accepted one and closed September 9th the day before we were to settle on our new Ryan home.

I would never recommend a Ryan Home to anyone. The amount of problems we have had with poor construction and installation is mind boggling. After the first year you are in your home., you can kiss goodbye any concern from Ryan Homes. We moved into our home in December 2020. The siding has faded, the oven had to be replaced (wrong gas valves used), dishwasher had to be replaced it stopped working, the refrigerator needed eight repairs.

We had an amazing experience building our first home with Ryan Homes. Our project manager PJ was awesome. he make sure we have updates every week and transition is very smooth with everything. We are very pleased!

I'm experiencing water leakage from my roof since purchasing my home in January 2024. The insurance company conducted a roofing inspection that revealed inferior build quality contributing to the water leakage. After speaking with the warranty department and sharing photos from the inspection, your agent reported unlikeliness to repair the roof due to the 1-year warranty that expired in January 2025. I'm in the process of submitting the inspection report to your warranty department to further substantiate the submitted photos. I am not rich and believe Ryan homes should have integrity via replacing the roof as recommended by the roofer inspector.

Buying from Ryan Homes has easily been the worst financial decision of my life. What should have been an exciting experience turned into constant stress, frustration, and disappointment. The craftsmanship is far below what you would expect for a brand-new home. From the start, there were noticeable issues—sloppy finishes, poor attention to detail, and things that simply weren’t done correctly. Instead of feeling like a new build, it felt rushed and incomplete.

Turns out things were to good to be true. We were told by Terry (the salesman) that our property line would go to the edge of the pond (the silt fence) and that this specific lot would have an extra 20 feet between the property lines due to the drainage system under the ground that went to the pond. Terry highlighted that the houses would be 60 feet from house to house.

I have owned a Ryan Home for about five years. The house has a great floor plan and halfway decent builder-grade finishes. I have to say that the quality of workmanship is poor. Most of my hose was built by non-English speaking unskilled workers, with the exception of HVAC, plumbing and electric. The house was built to bare minimal code with walls and roof trusses 2 feet on center. My siding has blown off several times. My floors are squeaking. My sump pump works overtime when it rains due to poor backfill when the house had its final grading. Everything makes noise when it is windy outside. The sidewalks in the neighborhood are crumbling. Ryan cut corners to save money everywhere they could! Their warranty is a joke.

If you are considering working with Timothy ** (sales rep), I would strongly advise caution based on our experience. We came in as highly prepared buyers and made it clear this would be a straightforward process—we had already done extensive research and spoken with Ryan Homes prior to meeting him. Despite that, he remained in full “sales mode,” which led to several issues. At the time of our visit, the development was only partially built out with many undeveloped lots. We were targeting a June move-in. Tim told us there were only two lots remaining and that the best timeline he could offer was an April closing. He also stated he might be able to provide some type of contingency to help offset our final rent payment (this was not something we requested).

Absolutely the bottom of the barrel construction - probably never hired real subs to do the work. Sheet rock cracks after 12 months, pipes make noise, AC system is loud, and the roof leaks... I can go on and on. Not the type of homes that will last without major repairs

From start to finish, our experience building with Ryan Homes was amazing. Our sales representative was absolutely fantastic from the start. She was warm, welcoming, and extremely knowledgeable about all of the available options. She went above and beyond to make sure we felt confident in our decision. She walked us through the neighborhood multiple times, showed us homes that were under construction so we could see specific finishes in person, and always took the time to answer our questions thoroughly. She truly made the process feel exciting instead of overwhelming. She even ordered us Starbucks during one of our meetings, just another example of how thoughtful and personable she was throughout the process. Our construction manager was just as wonderful to work with.

I did a purchase agreement with Aaron ** at Brownsburg, IN Ryan Homes after I did initial finance application with my small checks I receive thru in house lender NVR Brad **. Aaron told me I was qualified for their low 4.5% VA loans and he was persistent in contacting me to purchase. I did not go out of my way to call or to do the purchase. After I applied ans paid $4,000 earnest, Brad Kenworthy said I am not qualified September 2025 like they intially told me and he said I should get a full refund of $4,000. We had a finance contingency. Howerver, Aaron ** and Jen ** did not uphold the agreement where they never issued me a $4,000 refund when we were not qualified to purchase through their lenders. It was difficult to get ahold of a supervisor or manager where they never gave me the information. Jen would not wven give me her last name until she wrote me an email response.

Never buy a Ryan home when they’re doing construction. They told me over a year ago. My road would be put in in lights. I’m still driving in mud as they don’t care to clean up after themselves and constantly cleaning up trash out of my yard. The walls are very thin. You can hear everything outside. They used the cheapest paint that I’ve ever seen in my life. Don’t touch it. It’ll stain!! After you buy the house, the customer service sucks when it comes to the construction mess.

I have been here since January 7 and we have had problems with all toilets clogging up. Stools if they are man sized won’t flush. They have installed undersized toilets for a child. Almost every time I have had to use the toilet it won’t go down. They are installing inferior toilets. Buyer beware. After coming to clear the blockage three times. They started charging 183$ fee. So I refused the fee and had to purchase a snake to clear my blockage from now on. When we called the customer care representative he told us the main line was clear and the only problem was the toilet. When we protested that the toilet was inferior product he hung up on me. It’s my belief they have cut a corner and installed an inferior toilet. I think they should make it right by installing a better larger toilet instead of this inferior product. Just my opinion. Make it right Ryan Homes or buyers beware. F

Find a better quality home builder that doesn’t use cheap materials. We went on vacation for a week during the big freeze in Virginia and when the ice melted, this is what we came home to… Along with the concrete on the driveway, our bathroom vanities scratch if you just look at them wrong.