Ryan Homes Reviews

Their way of handling customers is partially!! They don't respect their customers. They approach you nicely until you sign the contract. Once you commit you only found them if they needed you!!! Horrible experience am still having.

Was excited to buy a new townhome through this company and was given a sales pitch of all the options and reasons to use their lender and was lied to. Closing date was promised and never received. Lenders bounced us back and forth after being told they could work with us. Had a purchase agreement and it was never lived up to. The closing cost changed at least 10x. Loan percentages changed based on whatever the lender felt like. Had to send documents over and over again. Waited for over 3 months for any response or updates about closing after our purchase agreement. Was bullied into buying after them refusing to follow through with purchase agreements and refused to let us out of loan or give us our earnest money back! Threatened to put us in default after they refused to give us updates and closing dates and cost! No one would return calls or answer direct questions!

Ryan Homes in Southern Hills, McDonough Ga, the quality is horrible, cheap, and homes are overpriced. For 435k the cabinets should be squared perfectly, the floor should not have chips two months later, the faucets were backward, faucets were loose, when you turn them on and off the entire piece moves, within 6 months garage door started not closing properly, you have to press the button two and three times for it to go down, the toilets are cheap, you have to flush a few times for it to go down, just NO! I would not advise my enemy to purchase from them.

We bought our home for over $530k. We moved in 10 weeks ago. Since day ONE, our dishwasher has been broken. Our stove top broken. Going on week 11 with neither, in a brand new build, never using them. We put pictures up and the walls are so thin that insulation was coming right out of the tiny screw hole in the wall. Their quality is garbage. Their customer service is typical corporate, unhelpful behavior. NVR was a nightmare to work with. Just for them to immediately sell off your mortgage loan to a new company. I never wanted a Ryan Home and I’m because of my circumstances was forced to buy one. I hate it and would never recommend buying a Ryan Home to anyone.

I purchased my townhouse 2 1/2 years ago and I noticed a gas smell while entering my house. A gas leak is definitely too early for a young house. Warranty expired after 2 years, the plumber had to cut into the wall and determined whoever did the connection forgot to seal the pipe connections. Therefore there was a small leak from the pipe leading into my house. This could've had a horrible ending.

NVR Mortgage, owner of Ryan Homes, has shown me that they are definitely Gender and race biased. I am a single female, **, and applied for a mortgage over one year ago. I was told outright that I needed a "partner, of some type," to be able to be approved for a loan. Meanwhile, I see numerous ** Nationals and other ** folks building homes with Ryan left and right. I will never again, in this lifetime, nor the next deal with this company again. They need to be investigated and fined. Shame on you! In fact, shame on all of you!! BOOO! Americans FIRST!

My review is more about my disappointment with the sales team and the string of inconsistencies, lack of accountability, and broken promises than it is about the quality of the home's craftsmanship. I purchased a ranch home by Ryan Homes in late 2025 after my agent and I searched several builders in Charlotte, NC, and a couple of cities in South Carolina. I was looking for a certain location and amenities. The sales office was very friendly and appeared to be knowledgable of the home I planned to purchase.

Ryan Homes uses cheap materials and the craftsmanship is awful and are not transparent about taxes and many other things. The homes are just slapped together with not enough oversight by project managers. I have purchased 5 new homes in my life time and our Ryan home is by far the worst. Please do yourself a favor don’t buy a Ryan home.

Do not buy a Ryan home. For starters the sale rep lies 24/7. Then ** come and build your homes. Broken drywall, holes kicked in the walls, nothing is straight, very poor drywall, driveway was two inches thick and replaced, cooling issues, the carpet is absolute garbage. These people are criminals and should not be allowed to build houses. Ticket after ticket after ticket. One year drywall was a joke. Took three crews to do the job and they painted over nail pops and just wanted to not have to come out to fix their disaster of a home. Will never ever buy a Ryan home again.

One of the worst builders. They must use the cheapest contractors and materials they can find. After 3 years I am having to basically replace and repair everything. Do not have them build a shed for you because they would probably mess it up.

I would not buy a Ryan Homes built home. Very low quality, no attention to detail, poor customer service, cheap, cheap, cheap and sell at high price. Have been in home for 10 months and just absolute crap!!

We purchased in Elizabeth City NC. If we had read some these reviews, we probably would not have considered even looking. Our overall experience was great. Drew ** our sales representative was over the top. He was above and beyond to help all his clients.

I would without any doubt choose ZERO stars if possible!! They are the worst home builder by far. Since day ONE nothing but problems. During the walk through the Ryan Homes person was irritated with me because of all the errors I pointed out. He even stated to me "you get what you pay for". I should have taken that as a red flag, but this was my first home, and I was proud to buy it on my own. As we continued with the walk through, I requested a new refrigerator because the one that was there had a small dent. I NEVER got a new one and still have it.

Ryan Homes are not worth of buying. Just completed a year and see the hot water is not at all coming on any of the floors. Heating is set for 120 and just after completion of a year we have this issue and not sure how many we will see in 2 years. Definitely I will suggest Ryan Homes only to my hard enemies and not any friends. Please stay away from Ryan Homes. Else will regret your decision with losses. Compromised construction quality.

We were looking into buying a home for our son in Harrisonburg VA and saw Ryan Homes had a neighborhood in budget. We made an appointment and then decided to just rent something and possibly buy later. I cancelled my appointment and then the aggressive salesman attacked. He told me what I should do and I’m wasting money renting. I’m a grown man and do not need to be told what to do. It’s bad enough that apparently don’t build a quality home, but they hire used car salesman for the site. There is now no chance we build or buy w/ Ryan Homes.

I would choose 0 stars if possible. Be 100% sure you want the townhouse you’re placing a deposit for or there is a good chance you will need to hire a lawyer to get your deposit back. I had to consult 2 lawyers in order to get ANY communication with Ryan Homes and NVR mortgage about returning my $4,000 deposit back. If I didn’t get a lawyer I am almost certain they would have tried to keep my deposit. They now have the two biggest realtor companies in the area on the don’t do business with list. Again, don’t sign a single thing about placing a deposit unless you’re 100% sure you want the townhome and can afford the townhome or you will need to hire a lawyer. Do your research about Ryan Homes and NVR mortgage before even thinking about their builds. Save yourself the headache and $.

I bought a condo in March 2025 from Ryan Homes. After looking at the reviews, I shared my concern with my salesperson and he assured me that North Carolina saw very few bad reviews. Especially this area. Since closing on my condo, I’ve had them repair the same faucet in the guest bathroom that only gets used once or twice a month four times. They replaced the faucet twice. They can’t figure out why it keeps leaking.

The worst purchase of my life. I have had nothing but problems since the sales rep lied to me through the whole process. And after moving in I've had a lot of problems, including stone falling off the face of my home that Ryan will not warrant after the first year of owning. I have doors that continually won't open or shut. I believe there are structural issues with the home because the earth has been actually pulling away from the walls of the foundation. If I had it to do over again, I wouldn't pay a dollar for this house. Matter of fact, I'd ask them to pay me for wasting my time.

I wouldn’t recommend my friends and family to buy Ryan Homes. The house is built quickly to get built within their timeline without financial penalties. This led to many repairs after the fact. Workmanship is poor. A house should be move in ready, not to repair it.

Lots of maintenance issues. Yard issues in back that they would do nothing about. Neighborhood finished months ago, RYAN HOMES has yet to get roads paved. WELLSPRING SUBDIVISION!!!! We put our trust into the 16 salespeople we went through lol

Everything was good when we went to the meeting. But the disaster soon happened. Shortly after they placed the property on the edge of a pond, retention pond and almost didn't want to fix that. Didn't want to put a deck in wanted us to pay for it. Continuously screwed up stuff on-site. The PM didn't read cut. Sheets didn't want to honor upgrades.

We have been living in our Ryan built home for 2 years. We feel extremely frustrated with the quality of materials used in our home. Damaged granite, a sump pump that broke 3 months after moving in & just last week, our springs on our garage door snapped! Again- this is a 2 year old home. Garage door springs should easily last 15 or more years. When we noticed the damage in our granite - on our closing day, we were continually told, “It’s granite, it’s a natural stone & there are imperfections”. We know, we have owned 5 homes. Our granite doesn’t have just imperfections, it is damaged & definitely a low grade granite. Ryan refused to work with us.

I am writing this review about the new Ryan Homes I purchased in Inwood West Virginia, the community is called "South Brook", I have been in the house for 1-1/2 years.. Ryan Homes is a typical garbage builder that produces garbage and gets away with it, they use the cheapest garbage they can and the cheapest labor they can to slap their cheesy houses together..They refuse to repair their garbage too, I have had loose siding repaired on my home incorrectly which came loose again a few months after the repair but they refuse to fix it right because the 1 year (joke) warranty has expired (even though it's the same siding that they hacked together originally).

This company is horrible, clearly pay inspectors off to pass inspection, one example in our home is the kitchen sink which should have between 4 to 6 clips holding it up they only uses 2, siding has been ripped off a couple times because of windy days not a hurricane just windy days, had to replace the garage door because it too caved in because of the wind, and that’s not even every issue there has been so far, they should be sued and put out of business.

I am extremely disappointed with the quality of construction in my newly built home by Ryan Homes. The workmanship and attention to detail fall far below what I expected from a builder of this reputation. The overall experience has been frustrating and disheartening. One of the most concerning issues involves the uneven second-floor subflooring. I was informed that the problem stemmed from the trusses being approximately 1/8 to 1/4 inch off, which caused the floors to become uneven and crack/pop When walking upstairs. Although the builder attempted repairs the issue affects the entire second floor and remains unresolved.

My experience with Ryan Homes, Timothy Branch location has been in the toilet, no stars. Please do not buy a Ryan Home. The fresh air intake is on the roof, there is a power plant billowing smoke down the street. The houses are built tight without enough ventilation. The mechanical ventilation system is not powerful enough to circulate the air in the homes, which causes poor air quality to build up in the home. The quality of work is horrible. Please be sure to have your own inspection team.

I found this overview (review summary) describing The Ryan Home experience. It captures the experience perfectly. “Overall, Ryan Homes reviews are mixed, with many recent negative reports pointing to shoddy workmanship, low-quality materials, and unresponsive customer service, especially regarding warranty claims.” This is not my first Ryan home and I find it unfortunate that they continue to make customer (warranty) service difficult to navigate.

Very poor quality work done. My home has humps on the laminate flooring and is separating. This after they tried to correct 3 times. I went from humps 1/4 inch high to 1/8 and 1/16 after they worked on. Sheetrock finishing very poor, over spray from painting. Too much to list.

This company did not disclose to anyone in our community that we have to pay for BLADE RUN the sewage system for 5 parcels which include the medical buildings along with our community on one line that the developer NARDOZZI planned. This is an entire mess because Nardozzi pocketed our money, never doing any repairs or monitoring! Now WE FIND OUT HIS ESTATE is INSOLVENT! RYAN HOMES are SCAMMERS, tell you what you want to hear! Do not buy from this FRAUDULENT COMPANY! If I could give them a zero I would!