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My wife and I decided to go with them to install gutters and call to schedule it two weeks earlier. They said they could fit us in and would have someone out Monday July 13th to remove the old and install the new on the 14th. The crew came out on time and got to work, we were impressed with the efficiency of the work. The next day around 1000 the next crew still wasn't there so my wife called Paramount and told her we were supposed to call the day prior and let them know that the first crew was done and they would not be able to come until the 15th now.
Fast forward to 1000 on the fifteenth still nothing. My wife called to find out and they said it will be the 16th now. We finally got them installed and they are everything we expected however because they don't appreciate that our time is just as important and be bothered to let us know and wasted our time we will not be using them again. I'm not bashing them or insulting them. Thank you and have a great day.
Justin, Thank you for taking the time to leave us a review. I'm sorry that you had trouble with communication in regards to your installation date. I have forwarded your information onto upper management and they will be in contact with you shortly. Thanks, Paramount Builders
I was apprehensive about putting out money for windows, thinking my old ones were fine. I was wrong. I'm glad we spoke with Paramount. There was no pressuring us into buying. They took their time explaining everything about the windows. The quality is unbeatable. We haven't been through a winter yet with the new windows, but I have no doubt we'll be seeing a drop in our electric bill. Once we signed the contract, the installer was here to measure, and when it was time for installation, the workers were very pleasant, and knew their job. When they were done, we were shown all of the "how-to's" until they were sure we had no more questions. Unfortunately, we couldn't replace all of our windows, but when the first ones get paid off, we will be replacing the rest. And definitely will use Paramount Builders again.
Ms. Arlene, Thank you so much for your 5 star review! We appreciate you and your business, especially at this time. Stay safe, PBI
Great experience. Workers were professional and courteous, the quality and craftsmanship are beyond reproach, they did exactly what they said they were going to do and very quickly. They left the area clean.
Thank you for your 5 star review Mr. Wayne! We appreciate you
I had Paramount Builders install siding on the house. During installation site manager said they needed to "TRIM" the bushes back. Their definition of trim was not the same as mine. They cut to the ground 30 plants and bushes to the ground. Some of them were 6 foot high. I had to pay $2,040 to have yard redone. Then when salesman came out to check on the install on 4/27. I asked about having a set of shutters installed. My wife had always wanted shutters installed. But she passed away unexpectedly right before the install. I was that they would give me a set of shutters free of charge. Attached is the paperwork.
Now going on 4 months still no shutters. Repeatedly weekly phone calls. I got promises of return calls. Numerous conversation with different people. No calls. Making even having paperwork does not help. I even asked just for a yes or no.. Nothing. Maybe if I had to pay for them I would of received them. BUYER BEWARE.. THEY DO NOT KEEP THEIR WORD.
I'm so sorry to hear that you feel lied to and had issues with your landscaping. We want to make it right. We have escalated this review to our President and you will be hearing from us shortly.
Our neighbor referred Paramount Builders. Big mistake. We decided to go with Sidings. After a month or two of install the siding starts to fall off the house. I called to make appointment for repairs. No ones comes out for 3 weeks! They fix the issue and the next year the siding starts to fall off again. I call it about a month for them to come out to fix the issue. The next year the siding falls off! Same routine and as I am telling you as I am typing this the siding is still falling off my house! This product and service is a joke! They know not to call or knock on my door to do another project with them. Run as fast as you can. It will be one less headache to deal with.
My message is don't make the same mistake that I made. Paramount Builders only wants to get as much money out of their "sucker customers" as possible. Service men that can over did a pitiful job. Their goal was to do the job as fast as possible. They could care less about quality of work. Stay away from these guys. You can definitely find another company that will do a much better job and you will also save a lot of money. I wasted my money, big time! My fault, my mistake. It will never happen again. They will never get near my house again. By the way, their customer service is also terrible. Zero help when I called about the sorry job they did!! Obviously they don"t care.
Anthony ** answered an ad I placed for work on my concrete driveway! He gave me a contract and said he could be done in four days the 10 days then almost a month later I fired him after him continually requiring more money which I paid since I was 800 miles away for Xmas holidays! He quoted concrete w/ fiber then charged me $992 for fiber! He said I needed 21 yards so since I was gone I signed a check and let him fill the amount in! He told me he made it out for 13 yards and paid the other 8 yards out of his pocket which he expected payment! Again this is almost a month later and still no concrete! I called the concrete company about my check. He said he had receipts for including the other 8 yards and the said they have been paid no money and only have an order for 13 yards! They are scam artists and we will be seeing each other in court.
It seems as though you're mistaken. This is the site for Paramount Builders Inc. and we only sell windows, siding, trim, & doors. We do not do any concrete work. You seem to have the wrong company. I can assure you that this was not our doing.
We had a rep walking door to door through or neighborhood. They got my husband to set up an appointment which we just had yesterday Monday 11/18 at 5 p.m. He was originally told that this consultation would only be 60 minutes so he agreed being that we both work and have an 8 month old child. While the gentleman Daniel was very informative and friendly. He was still going through his presentation at 7:00. Mind you I pull into my driveway from work at 5!! We had not started dinner, any of our next day prep because of this now 60 minute presentation dragging onto 2 hours.
We had to cut him off at 7 and say we will need to reschedule this for another time. However now that I'm thinking back on the experience- your rep did not wear booties over his shoes which ehh in some cases no big deal however we have a baby who is crawling. He didn't bring his own ladder to assess attic ceiling nor go up in the attic. We also received the same pitch as another reviewer that "Paramount is looking for 2 model homes in our neighborhood to be selling points and would receive x, y, z discount". I do think that we will be cancelling the upcoming appointment as we do not have another 2 hours to waste for something we were told would take 60 minutes..
We appreciate you writing a review to inform us of your situation. Thank you for allowing our sales rep into your home. Understandably, many customers have questions so our appointments can run later than expected. Fortunately, we spoke with Daniel and he was able to get through everything but final measurements and offering a price which would last no longer than 30 mins. We see that you've reset for the 23rd at 10am and we'd love the opportunity to come out and give you a final price.
Moises did a great job of wrapping the columns on the porch and caulking those missed areas on the windows. He was very professional, courteous and well mannered. Good job Moises. Moises surveyed the job before he began and reviewed the work with us after it was done. He took his time to do a great job.
Thank you for the fantastic five star review! Our installers are the best of the best with tons of experience and product knowledge. We are glad to hear that Moises was able to take care of all your needs. Please contact us if you ever need anything else!
For the roofing job they were extremely high priced and kept calling their boss to get a "better price" for me. Would not leave and couldn't understand why I didn't want them to do the roof job. Then this month a very nice older man showed up at the door and I made an appointment for the next day. He never said it was Paramount Builders. They didn't show up but called 1 1/2 hours later to reschedule. I said, "No thank you." Then I was called 2 more times with cheaper offers on the price they "gave me". I was never given a price, no one showed up! Then I was called again to discuses the price, I said, "NO thank you." I was told both times that, "SOME PEOPLE CAN'T AFFORD OUR PRODUCTS." I am still mad at the insults.
We apologize for the bad experience you had with Paramount Builders. Our pricing is never discussed over the phone as it is confidential information to the homeowner(s). Our roofing systems are exclusive products that you cannot get in your area. It is not the cheapest option & we are happy to share that with customers. But it is the best quality and comes with a lifetime warranty and our full-time service technician. We apologize and will be taking the proper steps to discuss with our employees
Paramount Builders Company Information
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- Paramount Builders