Paramount Builders

Paramount Builders Reviews

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2.8(60)

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Paramount Builders Reviews

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    How do I know I can trust these reviews about Paramount Builders?
    • 4,463,492 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServicePunctuality & Speed

    Reviewed May 23, 2024

    Two years ago, I purchased new wood frame dual glass windows through Ganahl Lumber to replace all the windows in my home. The original windows were also wood framed but eventually wore out. After two years one of the dual pane glass panels developed a haze which was caused by moisture getting between the glass panels. I called Ganahl Lumber to report this issue and was assured that these were still under warranty. From the date I reported this issue it took 2 months to get Paramount to come to my property to fix this problem They are extremely slow on responding to problems. If you develop an issue do not expect them to respond quickly.

    Installation & SetupPriceStaff

    Reviewed Feb. 16, 2024

    Ryan taught me all about Paramount Builders Triple Pane Low E Windows and why they're such a better quality for excellent price. He was so funny and helpful. Was patient with all the questions I asked. He's been with the company a long time and loves his job! Paramount installed the windows perfectly and cleaned up behind them. All for a decent prize! I'm excited to be one of their showcase houses!

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      Price

      Reviewed Sept. 14, 2023

      I received three quotes before choosing Paramount Windows. I told the rep what I wanted and he said this is have. Straight to the point presented the best quality, price, and discounts for being military. Then comes the installation team the two Normans.

      Verified purchase
      Customer ServicePriceStaff

      Reviewed May 17, 2023

      Paramount builders sales rep, Brent ** came out to my home on a Saturday a few weeks ago. Brent ** was the representative. He stayed in our home with another young man who didn’t say anything for about two hours even though we were ready for him to go, we asked about sliding door, windows individual windows. We did not get an upfront answer. He had to call Robbie to see if he can get us a deal. He would give us a deal because my husband was military. He would not give us a price until he finish telling us and getting our information on the seven double hang windows with grids with a double lifetime warranty, transferable, 1 Half circle window with grids, remove and dispose of all windows, and we were fine with that.

      "How much?" We continue to ask. He said, "Wait a minute. Do you love the windows." "Yes. How much?" "Are you a teacher?" "Yes." "I can get you a discount. Are you military?" "Yes." "I can get you a discount." "How much will it cost?" He calls Robbie and he said that "He will give you the windows for $16,000." "Do you have in writing how much each window costs?" "We don’t sell individual windows." "We don’t need windows at the top." "We sell in groups of 4." Finally, my husband agreed. "If you go on Google and write up a review you can get the discount." I told him that I did need windows at the top.

      I thought about it over the weekend. We decided that we would resend the offer before the three days. I called them and told them to cancel. They gave me the runaround. I called the next day, and no one had any information on cancellation. "Who did you talk to?" "Brent **, sales rep." I contacted Brittany in production and she said that I was in the window for cancel within rescission. Robbie call me back. He asked me why did I cancel? I told him that we got a better offer, and he asked, who did you go with? I said I would rather not say. Who did you go with aggressively because I know if you go on with this one and this one, he badmouth all other competitors.

      Then he says, "You’ve given me too many stories as to why you want to cancel. What is it? Make up your mind. Why do you want to cancel?" I said, "I don’t have to give you any story. I don’t owe you an explanation. My husband and I have decided to cancel. We’re within three days, and it was day one. We are going to cancel." Robbie was very unprofessional and pushy. I don’t have a problem with Paramount Builders. The problem is with Robbie the manager in Chesapeake, Virginia. I think that they are misrepresenting the brand in order to get the sale. Pricing is not standard. It’s what ever the manager can get you to purchase. I don’t like being swindled.

      Customer ServiceInstallation & Setup

      Reviewed Nov. 8, 2022

      BEWARE!!! Well much has changed over the past 8 months. My review before was total **, all the promises that we were sold on from Sheri was nothing but lies. We are still fighting with Paramount today with the incomplete job (yes 8 months) and the poor quality. Sheri preached about the quality and the expert installation. All total **, they trashed our yard, broke our ornaments, shutters upside down, windows wrong size, the trim is a wavy mess, sharp jagged edges, good luck getting someone to return calls, we still have not received our invoice with the jobs broken down and itemized. They took our money without me approving the completed job. I have detailed videos and pics along the way that I will be posting so someone else doesn't get screwed and scammed by their salespeople.

      Customer Service

      Reviewed Aug. 10, 2022

      Paramount replaced my gutters and rainwater passes behind the gutters. The original gutters never leaked like this. Called and filled out the online form but nobody is helping me. The salesman won't reply to my texts. The job was subcontracted too.

      Profile pic of the author.
      Verified purchase
      Staff

      Reviewed Aug. 1, 2022

      My flat roof flooded following day with no pitch, plywood not put on to flatten. Then finally no tapered iso panels insulation for 8000 dollars. Using the finance company that takes 50% of your 100 dollar payment for bank card fees… I’ve just been unloading the water these people ripped me off for a cheap bandaid roof.

      Customer ServiceSales & MarketingPricePunctuality & SpeedStaff

      Reviewed July 21, 2021

      Outstanding sales and service. Workers were on time, outstanding workmanship. The sales person was very knowledgeable and answer all my concerns. Products are pricey however, the warranty's great and again fantastic personnel working at this company.

      Customer ServiceSales & MarketingPrice

      Reviewed July 18, 2021

      Called for a quote on a new 31 square roof, some windows and maybe siding. After a long sales pitch and talking about options (4 pm to 10 pm) the 50 year roof alone was around 33 thousand, but if we signed that day price would drop to 27 thousand. Said no other company does the roof vent. Talked bad about their competitors. Needless to say we said no. That’s just crazy town.

      We got a new roof with a new roof venting system for 13 thousand from one of their competitors and no issues. If a company tries to talk you in to making a 30 thousand dollar decision in a few hours and won’t hold a discount for any period of time... think about what that says about the company. Glad we looked elsewhere. We also got 5 new windows for 3500 vs the 10 thousand from the same company that did our roof. Always sleep on it, call other companies and never give in to pressure.

      Installation & Setup

      Reviewed Nov. 12, 2020

      Paramount came out and took an hour to review my existing windows and layout several options for new windows. They showed me how much I would save in energy costs which helped my wife and I understand the importance of replacing our windows. Overall we are happy with the work and very satisfied with the installation. I would certainly consider them for future work on my house!

      Paramount Builders
      Paramount Builders
      Pinned

      Zack, Thanks so much for choosing Paramount. We appreciate your raving review and look forward to working with you in the future

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      Paramount Builders Company Information

      Company Name:
      Paramount Builders
      Website:
      www.paramountbuilders.com