Paramount Builders Reviews

So I had a meeting with a salesman from this company named Ryan. I originally gave him a good review because he was standing in my home and asked me to. I was alone and didn’t want anymore conflict between us. I simply wanted him gone by this point in time. He belittled me, made me feel guilty for not agreeing to 38,000 for a shower and said I would get any deals unless I agreed to a deal at this very time!! The pressure and attitude I received was unbelievable!! I will never have a good thing to say about this company until they change their approach to people!! He said, “I was told you were a 38 year old RN” as if that made a difference for what I could afford!! What a mistake I made with even considering a bathroom quote from this company!!

Sales representative was prompt, well prepared and great to work with. Install crew came out as scheduled and completed the demolition and installation and we really never knew they were there, clean and detail-oriented. A few weeks later, we noticed the seal on the door, seal on wall had shifted. We called a few times, they finally returned call and set up repair. Tech came out, pulled existing seal about half off and recalled it. After waiting a week to use it, the seal had slid back again. We have called Paramount Builders twice again and left messages over a two-week period and they have NOT returned our call yet. Customer No Service is not Customer Service. Was thinking of getting a new roof estimate from them, but I think I’ll forgo that since they apparently can’t get a seal glued plum to a door.

I received a phone call from a representative regarding a bathroom remodel. As soon as I informed the gentleman that I was not interested in a bathroom remodel, he immediately hung up on me without providing any further assistance or information. He was very rude and just hung up before I could even say goodbye. Would not recommend this business to anyone.

Paramount Builders estimator was the absolute worse person we ever met. So bad we actually threw them out of our house. Never have I been so pissed. $500,000 home. He acted like a complete **. Believe you me, I don't want them near my home again.

My mother is purchasing a safety shower from Paramount Builders. She was guaranteed a 2 day install with prep for no mess. Friday, Dec 20 after 11 am one guy showed up but reassured her they would be done Sat. Saturday around 11 they showed up but said they couldn't do it because the shower floor was cracked but reassured her they would finish Monday. Monday after several phone calls because no one showed we found out they weren't coming. It's been days since my handicapped mother has been able to take a shower. Plus they didn't prep properly.

At this point I would never recommend this company ... I left a message yesterday afternoon at the corporate office and have received no response. Had a sales visit in Jacksonville, Florida yesterday from a Paramount sales representative (who was 20 minutes late but didn't bother to apologize) who seemed like he was going to try to bid on the house that I'm in the middle of buying. He literally twice said something like ... 'Oh so they're still accepting offers'. This was after the first comment when I told him it wasn't funny. He said this was just a joke. Then he called me paranoid. This is an employee of Paramount. Does this represent the ethics of the company?

AWFUL EXPERIENCE!! If there was a way to give "0" or negative stars I would. The customer service has been the worst experience of my life. Let me start by saying that I had 3 different companies give me quotes for the siding and almost 3 months ago one of the Reps from Paramount Builders came out to my home and he was great, very nice, polite and knowledgeable. He told me that the siding that I was looking at was the most popular and that they have a very good stock in their warehouse and that this project should only take between 4 - 6 weeks to complete. Well we signed the contract on 6/13/24 and had a bad storm where my siding was falling out and I sent the rep a text with pictures (on 6/26/24) and he was going to look into it but he never got back to me so I hired someone to come out and secure the siding back until I get the new siding changed. I kept waiting and waiting but no response.

Two years ago, I purchased new wood frame dual glass windows through Ganahl Lumber to replace all the windows in my home. The original windows were also wood framed but eventually wore out. After two years one of the dual pane glass panels developed a haze which was caused by moisture getting between the glass panels. I called Ganahl Lumber to report this issue and was assured that these were still under warranty. From the date I reported this issue it took 2 months to get Paramount to come to my property to fix this problem They are extremely slow on responding to problems. If you develop an issue do not expect them to respond quickly.

Ryan taught me all about Paramount Builders Triple Pane Low E Windows and why they're such a better quality for excellent price. He was so funny and helpful. Was patient with all the questions I asked. He's been with the company a long time and loves his job! Paramount installed the windows perfectly and cleaned up behind them. All for a decent prize! I'm excited to be one of their showcase houses!

I received three quotes before choosing Paramount Windows. I told the rep what I wanted and he said this is have. Straight to the point presented the best quality, price, and discounts for being military. Then comes the installation team the two Normans.