Paramount Builders

An associate of Paramount Builders came to my home and provided a DETAILED estimate for replacing a built-in gutter system. He FaceTimed with the project manager and told him exactly what was going on. The project manager approved of the job and I signed the contract. During the contract process, I informed the salesperson that I would be paying with my personal bank account and he told me the only way I could pay was with cash OR to apply for their financing. He would not allow me to pay with my own credit card, so I applied for their financing and was approved.

The salesman Ryan **, the Coppertone gutters and the gutter installers from another company, Quality Gutters, were ALL great. Everything else about Paramount Builders Inc. was a nightmare. They sold me the sliding glass door installation but some of their employees said it couldn't be done. Some of them said it could be done and the production team out of Richmond Virginia or John the Production Team Manager couldn't get it together and get it done so we never got our door. Complete Production team breakdown. We ended up getting Home Depot to do it 900% cheaper.

My wife and I decided to go with them to install gutters and call to schedule it two weeks earlier. They said they could fit us in and would have someone out Monday July 13th to remove the old and install the new on the 14th. The crew came out on time and got to work, we were impressed with the efficiency of the work. The next day around 1000 the next crew still wasn't there so my wife called Paramount and told her we were supposed to call the day prior and let them know that the first crew was done and they would not be able to come until the 15th now.

I was apprehensive about putting out money for windows, thinking my old ones were fine. I was wrong. I'm glad we spoke with Paramount. There was no pressuring us into buying. They took their time explaining everything about the windows. The quality is unbeatable. We haven't been through a winter yet with the new windows, but I have no doubt we'll be seeing a drop in our electric bill. Once we signed the contract, the installer was here to measure, and when it was time for installation, the workers were very pleasant, and knew their job. When they were done, we were shown all of the "how-to's" until they were sure we had no more questions. Unfortunately, we couldn't replace all of our windows, but when the first ones get paid off, we will be replacing the rest. And definitely will use Paramount Builders again.

Great experience. Workers were professional and courteous, the quality and craftsmanship are beyond reproach, they did exactly what they said they were going to do and very quickly. They left the area clean.

I had Paramount Builders install siding on the house. During installation site manager said they needed to "TRIM" the bushes back. Their definition of trim was not the same as mine. They cut to the ground 30 plants and bushes to the ground. Some of them were 6 foot high. I had to pay $2,040 to have yard redone. Then when salesman came out to check on the install on 4/27. I asked about having a set of shutters installed. My wife had always wanted shutters installed. But she passed away unexpectedly right before the install. I was that they would give me a set of shutters free of charge. Attached is the paperwork.

Updated on 09/22/2020: Location, Fredricksburg, VA. Let me down again. They came and fixed the siding and you can see the work that was done. They get mad at their customers and do a job like this. My siding was paid in full and this is the service I received. The real issue is they did the whole install wrong and that's why it's not the siding is not stay up.

My message is don't make the same mistake that I made. Paramount Builders only wants to get as much money out of their "sucker customers" as possible. Service men that can over did a pitiful job. Their goal was to do the job as fast as possible. They could care less about quality of work. Stay away from these guys. You can definitely find another company that will do a much better job and you will also save a lot of money. I wasted my money, big time! My fault, my mistake. It will never happen again. They will never get near my house again. By the way, their customer service is also terrible. Zero help when I called about the sorry job they did!! Obviously they don"t care.

Anthony ** answered an ad I placed for work on my concrete driveway! He gave me a contract and said he could be done in four days the 10 days then almost a month later I fired him after him continually requiring more money which I paid since I was 800 miles away for Xmas holidays! He quoted concrete w/ fiber then charged me $992 for fiber! He said I needed 21 yards so since I was gone I signed a check and let him fill the amount in! He told me he made it out for 13 yards and paid the other 8 yards out of his pocket which he expected payment! Again this is almost a month later and still no concrete! I called the concrete company about my check. He said he had receipts for including the other 8 yards and the said they have been paid no money and only have an order for 13 yards! They are scam artists and we will be seeing each other in court.

We had a rep walking door to door through or neighborhood. They got my husband to set up an appointment which we just had yesterday Monday 11/18 at 5 p.m. He was originally told that this consultation would only be 60 minutes so he agreed being that we both work and have an 8 month old child. While the gentleman Daniel was very informative and friendly. He was still going through his presentation at 7:00. Mind you I pull into my driveway from work at 5!! We had not started dinner, any of our next day prep because of this now 60 minute presentation dragging onto 2 hours.